Database Info

Word to the wise....

So, if you ever take your kids to the pool, make sure you check your pockets. I discovered that after 45 minutes my phone was in my back pocket of my swim trunks. I let it dry in the sun until I got home, then did the rice thing.
As of now, when I put the battery in, the light on the back flashes on, the phone vibrates, but thats about it.
I called the insurance and have a new one on the way, but its $130 I really didnt have to spend.

I did the same except it was a party so I had to play it cool but the girl who's house I was at flipped out and felt terrible as I pulled it dripping out of my pocket and we went inside and put it in rice. A week later I took it out and it booted up but the digitizer was sadly dead
Sent from my HTC Glacier using XDA Premium App

Nicgraner said:
I did the same except it was a party so I had to play it cool but the girl who's house I was at flipped out and felt terrible as I pulled it dripping out of my pocket and we went inside and put it in rice. A week later I took it out and it booted up but the digitizer was sadly dead
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Yep. What was weird was that after the 45 minutes, there wasnt as much water pouring out as I thought, There wasnt even any under the screen like I would expect, but I would rather pay the money for a full functioning phone than one that onlu partially works. I just am glad its covered. I remember a time when no water damage was covered at all.

dubie76 said:
Yep. What was weird was that after the 45 minutes, there wasnt as much water pouring out as I thought, There wasnt even any under the screen like I would expect, but I would rather pay the money for a full functioning phone than one that onlu partially works. I just am glad its covered. I remember a time when no water damage was covered at all.
Click to expand...
Click to collapse
dont you just hate when that happens? its happened to me a couple of times, but thankfully my phones at the time were crap so it didnt matter that much to me. but yeah Im glad phones with water damage are covered now, or youd be out around $400 for a brand new phone

Yikes.....
This reminds me of when I was pushed into a pool with my cell phone in my pocket. It was a BB8900 that was ruined. The culprit immediately gave me the cash to buy a new one, thankfully.

ryumo said:
Yikes.....
This reminds me of when I was pushed into a pool with my cell phone in my pocket. It was a BB8900 that was ruined. The culprit immediately gave me the cash to buy a new one, thankfully.
Click to expand...
Click to collapse
What about what you had in your phone, all your data? I think I would go crazy if someone does that to me now. Even though I got everything backed up!

anthonya1g said:
What about what you had in your phone, all your data? I think I would go crazy if someone does that to me now. Even though I got everything backed up!
Click to expand...
Click to collapse
Thats what im thinking! Phones are always replaceable, data is not.

Why not wait a week and get the htc sensation. It will cost a bit more but id say its worth it.
Sent from my demonSPEED Glacier using XDA App

getrdy said:
Why not wait a week and get the htc sensation. It will cost a bit more but id say its worth it.
Sent from my demonSPEED Glacier using XDA App
Click to expand...
Click to collapse
Cuz I am not elidgable for an upgrade until next year and dont have $550 to fork out for the Sensation. I would love to get it, but thats way too much out of pocket for a phone.

Here's a quick tip for people that fall into this trap, never call in and say it got ruined in water or your screen is broken, you always take out the sim and keep it off wait a day and call your provider and tell them your not sure if it's stolen or lost.
They will charge you the $40 dollars and send you the new one, if your phone is not missing or stolen they will not take care of you. This can only happen in one calender year so no insurance jobs. You have to be on an insurance plan prior to this event other wise you pay the whole amount.

Orical said:
Here's a quick tip for people that fall into this trap, never call in and say it got ruined in water or your screen is broken, you always take out the sim and keep it off wait a day and call your provider and tell them your not sure if it's stolen or lost.
They will charge you the $40 dollars and send you the new one, if your phone is not missing or stolen they will not take care of you. This can only happen in one calender year so no insurance jobs. You have to be on an insurance plan prior to this event other wise you pay the whole amount.
Click to expand...
Click to collapse
Don't know if insurance fraud is something that should be suggested on here. Don't get me wrong, i could care less about how much money insurance companies make off of a claim. But not a good suggestion nonetheless.
Sent from my demonSPEED Glacier using XDA Premium App

eqjunkie829 said:
Don't know if insurance fraud is something that should be suggested on here. Don't get me wrong, i could care less about how much money insurance companies make off of a claim. But not a good suggestion nonetheless.
Sent from my demonSPEED Glacier using XDA Premium App
Click to expand...
Click to collapse
I dont know what carrier you have, but I am with Tmobile and smartphones carry a $130 claim fee.

dubie76 said:
I dont know what carrier you have, but I am with Tmobile and smartphones carry a $130 claim fee.
Click to expand...
Click to collapse
I don't carry insurance on my phones because it's a ripoff. Why am I going to pay asurion 5-6 bucks a month for them to send me some crap refurbished phone IF i break or lose my phone. I would rather save my money and buy a used one from someone online for the price of the deductible they are going to charge me IF I file a claim. Btw i have been using cell phones since the brickphones came out and have never broken or lost one yet.
Sent from my demonSPEED Glacier using XDA Premium App

We have a pool at our house, for the most part phones stay well away from the water...but accidents have happened. When we went to seaworld last summer, there were people who were vacuum sealing phones in clear plastic which is a great idea...headed to Walmart and bought the sealer and a pack of small bags...works great for days that we know we will be out there all day. I can even punch a hole through the sealed part at the top and put my phone on a lanyard to wear around my neck
Sent from my demonSPEED Glacier using XDA Premium App

eqjunkie829 said:
I don't carry insurance on my phones because it's a ripoff. Why am I going to pay asurion 5-6 bucks a month for them to send me some crap refurbished phone IF i break or lose my phone. I would rather save my money and buy a used one from someone online for the price of the deductible they are going to charge me IF I file a claim. Btw i have been using cell phones since the brickphones came out and have never broken or lost one yet.
Sent from my demonSPEED Glacier using XDA Premium App
Click to expand...
Click to collapse
Strange to hear that. Its cool if thats what you do, but the referbs that come from them are certified referbs and have a 6 month warranty. They even cover stolen or lost cell phones. My personal choice has always been to get the insurance. $130 for a like new to me is better than $200 plus for a like new used from someone. jmo
You also mentioned "IF". Thats what insrance is all about the "IF" siutation. I do know that the insuance companies make millions on us because the "IF" usually never happens, but that's life I guess.

Actually it's a known fact, they list it in their disclaimer when you pay for insurance they have to tell you what the terms of service are. It clearly states if damage to any device is a result of the user then you are solely at fault and no claim will be entertained by said warranty, if the device is either stolen or lost under said claim then the deductible will apply and a replacement will be issued over the contract term not to exceed more than 2 times over a calender year.
They basically tell you to not bother if the screen is cracked or the buttons pop off but if it's lost or stolen then give us a call.
I actually dropped my last phone in the water while working on a side job and when I called the customer service person said "Ohh so you lost the phone, we'll send you out a new one then" AFTER I told him what happened.
Their well aware of what happens and mistakes get made but why pay for a service if it's not working for you. I didn't scam anyone nor did I offer any information that wasn't offered to me direct from T-Mobile, I paid my $40.00 dollars and had my phone back in 3 days (My Touch 4G). It's better than paying for the phone out right or second hand.
For those whom think I'm some thief or a scam junky just don't read the suggestion, keep paying top dollar for services you never use and we'll be cool I really don't care either way but for those whom live in the real world and know every penny counts take my advice and keep your investment, what's funny about "those with negative responses to my suggestion" is here you are on a site that's main goal is to develop solutions for software issues not provided by your carrier and freedom of use and the right to use what you pay for on all devices posted here ( Will Void Your Warranty threw your Provider for Using!) has something to say about it.
I love the site and would never have anything bad to say about it, I believe all of the dev's and site staff have a good thing going here and hopefully everyone can learn from all of it as you should, people need to take a bigger step and learn how to do for them selves and others instead of just being sheep and this site supports that.

dubie76 said:
So, if you ever take your kids to the pool, make sure you check your pockets. I discovered that after 45 minutes my phone was in my back pocket of my swim trunks. I let it dry in the sun until I got home, then did the rice thing.
As of now, when I put the battery in, the light on the back flashes on, the phone vibrates, but thats about it.
I called the insurance and have a new one on the way, but its $130 I really didnt have to spend.
Click to expand...
Click to collapse
Do the rice thing with the phone as disassembled as you can, about an inch of rice, the bag full of air and sealed, shake it good (to make the air inside really really dry) and leave it for 48 hours.
That revived my Samsung Blast from completely dead, couldn't even get the charge light to come on.

Phateless said:
Do the rice thing with the phone as disassembled as you can, about an inch of rice, the bag full of air and sealed, shake it good (to make the air inside really really dry) and leave it for 48 hours.
That revived my Samsung Blast from completely dead, couldn't even get the charge light to come on.
Click to expand...
Click to collapse
Thanks for the recommendation but there was no hope for it. It was swimming for 45 minutes at least. Plus I called for replacement right when I found out. I want a fully functioning phone, not one brought back from dearh.....LOL

I hear you there, you know some where down the line it will just give you problems anyways and my phone is everything as far as work goes and knowing where I need to be every day matters when your a tech.
I don't mind taking a risk when the over all out come means I benefit more down the line and being able to fix my own equipment means I make more money later so making sure everything I have works properly is key not only for myself but also my customers.

[Q] How do I go about getting a WORKING phone from t-mo?

I purchased the G2X about 4 months ago and it's been nothing but a nightmare. I've been with t-mobile for 5 + years now and I've never had a bad experience up until now.
The initial handset worked fine but then the wi-fi stopped working. I tried EVERYTHING. I sent it back, paid the $20 fee and got a new one a week later. That phone started messing up as well. It started with random reboots (even after factory resets to stock) along with it freezing overnight (on stock rom as well). Now, the funny thing is right before I go to send it back I spill a TINY amount of water on the back of the phone. Out of habit I immediately pull the battery out... What happens next? The small droplets of water on the battery slide down RIGHT ON TOP OF THE WATER SICKER! /facepalm. I got to eat a hefty fee for that.
ANYWAYS, back on track, I get a new one (my third and current phone) and it does the SAME thing again. Freezing overnight, overheating, wifi is sketchy. I OC'd it to 1.2 GHZ and it runs fine and then stops working. Regardless if I fried it the damn thing wasn't working to begin with.
T-mo is offering to send me yet another handset (and another $20 warranty fee im assuming) but I don't want another one of these ****ty phones from them! Not if they keep failing on me. I've expressed this each time and each rep won't listen to me (or maybe they can't understand my English since they're all from India). Is there anything I can do? Or do I just keep going through this process. I hate this phone. Hate.
Has anyone else been having problems with tmobile? I remember loving their service back in the day... Sigh.

So you've obviously had/have root are using custom roms/kernels mixing and matching things around? Some of these are lemons that's without a doubt. I have no issues but you might just want to ask to be transferred to a manager or supervisor, get the fee waived or try and get a different phone replaced.
Sent from my LG-P999 using xda premium

Keep pressing them. I raised holy hell with them and they replaced mine several times. I literally went through about eight or nine. (But I never waited longer than two weeks though.) I lost count. Out of those, I got two good ones. Problem free they were. Both of which I dropped.....now I have another crappy one. sigh.
But there really are good ones. People here are more than happy to tell you all about theirs LOL. Maybe you'll get lucky.
If you don't want another, maybe you can try for a replacement and you'll luck out with a NEW unopened one. This could be sold unopened and the proceeds used to get a Sensation or Galaxy Nexus.
But there really are some good ones out there. My estimate is 25% are good. Maybe a higher percentage of the newer ones? But the problems you describe are classic.....been there done that.
consumerist.com is a good source for executive email addresses............the squeeky wheel gets greased.

Thank you so much for that link. I'll go ahead and start e-mailing trying to get this resolved. I'm so sick and tired of sending phones back.

When the water got on the Water Sticker and you had to eat it and buy a phone, why did you by a G2x instead of something else at that time?

GTWalling said:
When the water got on the Water Sticker and you had to eat it and buy a phone, why did you by a G2x instead of something else at that time?
Click to expand...
Click to collapse
Because it was still under warranty and -ANY- damage that voids that will only cause them to charge you the $75 fee (+ tax). That was cheaper than buying my own parts to fix the screen or purchasing a new phone. They sent me a refurb one that is currently stuck in a bootloop =/

I have been through this before if you don't want the phone tell them to switch you into something that is the same in performance. They have to do it. After you have returned a phone more then 2times and don't let them tell you that you can't because its all bull go up the food chain if you have to
Sent from my LG-P999 using xda premium

You can also threaten to cancel your service and they will transfer you to customer retention department and they can do alot more than the ordinary cs rep with customer retention you should get some results

Got my phone wet. Question about insurance replacement.

So I got my phone completely submerged in water, we wont go into the details of the how or why, but anyways. I immediately took it all apart (I say apart really just took out the battery/sim and sd cards.) and put in a bag of rice for the rest of the day and all night. It turned on just fine however the touchscreen is totally unresponsive to any touch. So i filed a claim with Asurion and I will be getting a new replacement sometime tomorrow. My question is. Since the phone still turns on and I had it rooted with a custom rom installed is there any way for me to return it back to stock in its condition? Or should I even worry about it since it is a Insurance claim? Thanks in advance guys. Going to be much more careful from now on. On a side note I wish Lifeproof made a case for these phones! I mean come on its already out selling the iphone so you know there is a market for it. haha

fusiongalaxy said:
So I got my phone completely submerged in water, we wont go into the details of the how or why, but anyways. I immediately took it all apart (I say apart really just took out the battery/sim and sd cards.) and put in a bag of rice for the rest of the day and all night. It turned on just fine however the touchscreen is totally unresponsive to any touch. So i filed a claim with Asurion and I will be getting a new replacement sometime tomorrow. My question is. Since the phone still turns on and I had it rooted with a custom rom installed is there any way for me to return it back to stock in its condition? Or should I even worry about it since it is a Insurance claim? Thanks in advance guys. Going to be much more careful from now on. On a side note I wish Lifeproof made a case for these phones! I mean come on its already out selling the iphone so you know there is a market for it. haha
Click to expand...
Click to collapse
Seido does offer a waterproof case for the S3. I have not tried it but thought you might be interested.
http://www.seidio.com/obex/
I do not work for/associated with Seido. I saw it looking at thier extended batteries.

If it's an insurance claim they don't care if it's rooted.

Ryno77 said:
If it's an insurance claim they don't care if it's rooted.
Click to expand...
Click to collapse
Good to know!
And I will for sure check the seidio case out! Thanks for posting that!

you should be able to use pc odin to wipe it and make it factory again. Does asurion want it back if so how much can you do to it. if you can i would take it all the way apart and clean the inside out with denatured alcohol and a can of air to try to blow out any water hiding under the ic... the touch screen might even return...

Asurion doesn't care what you do with your phone. You can return it with poop inside the phone and they wouldn't give a poop.

fusiongalaxy said:
So I got my phone completely submerged in water, we wont go into the details of the how or why, but anyways. I immediately took it all apart (I say apart really just took out the battery/sim and sd cards.) and put in a bag of rice for the rest of the day and all night. It turned on just fine however the touchscreen is totally unresponsive to any touch. So i filed a claim with Asurion and I will be getting a new replacement sometime tomorrow. My question is. Since the phone still turns on and I had it rooted with a custom rom installed is there any way for me to return it back to stock in its condition? Or should I even worry about it since it is a Insurance claim? Thanks in advance guys. Going to be much more careful from now on. On a side note I wish Lifeproof made a case for these phones! I mean come on its already out selling the iphone so you know there is a market for it. haha
Click to expand...
Click to collapse
I've returned rooted but stock and never heard anything back before, but that was personal preference
Sent from my SCH-I535 using Xparent Red Tapatalk 2

rlatjs17 said:
Asurion doesn't care what you do with your phone. You can return it with poop inside the phone and they wouldn't give a poop.
Click to expand...
Click to collapse
Would that be Poop-ception?
Moved to Q&A

Next time just say you dropped it in a lake or something so you dont have to bother sending it back.
Sent from my SCH-I535 using xda app-developers app

x714x said:
Next time just say you dropped it in a lake or something so you dont have to bother sending it back.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Just as a side note, I had a bionic, dropped it and broke the screen and replaced it via Assurion, then 8 months later I took a swim with my S3, they replaced that too but cancelled my policy.....

junksecret said:
Just as a side note, I had a bionic, dropped it and broke the screen and replaced it via Assurion, then 8 months later I took a swim with my S3, they replaced that too but cancelled my policy.....
Click to expand...
Click to collapse
Ive replaced my old Nexus around 3 times because I kept dropping and breaking the screen and they never cancelled. If theyre taking $5+ every month they better not cancell my insurance. Plus i gotta pay around $100 a month

Correction: it's outselling a last-generation iPhone for 1 quarter near the end of it's product cycle. Don't expect it to happen again anytime soon.
Anyway, I agree. I wish lifeproof made a case for GS3.

josh995 said:
Correction: it's outselling a last-generation iPhone for 1 quarter near the end of it's product cycle. Don't expect it to happen again anytime soon.
Anyway, I agree. I wish lifeproof made a case for GS3.
Click to expand...
Click to collapse
Sorry your high ness! Should not have slammed apple in android forum. I apologize.
Yeah I made the mistake of telling them that I still had my phone. Didn't dawn on me to say i didn't and then try and fix the old one which i believe could probably be salvaged. Oh well. Im hoping to get the Seidio Obex case for Christmas. I do alot of fishing and have gotten several phones wet the last couple of years. Funny thing is all of my motorola's that got wet still worked just fine. A testament to motorola's build quality I guess.

Slam Apple all you want, I just like to have facts straight.

josh995 said:
Slam Apple all you want, I just like to have facts straight.
Click to expand...
Click to collapse
My facts were straight you just decided to add some minor details.

fusiongalaxy said:
My facts were straight you just decided to add some important* details.
Click to expand...
Click to collapse
Fixed

My little boy dropped a phone in the toilet a couple of years ago and they replaced it without even asking what happened. Maybe I just got lucky.

..

HELP! Dropped phone and screen is black

Little pissed right now. Why on earth did Samsung think that giving the GS3 the friction coefficient of ice was a good idea? I've never handled anything that was this slippery. I just got the darn thing Friday and I ordered the Ballistic Maxx case for it last week but of course I dropped it before it arrived.
The phone still works, I can hear everything, its just the screen is black except for the menu and back buttons at the bottom. I took the back cover off and saw that none of the screws have that VOID sticker on them... can I take this apart to see if its just a loose connection?
The phone is rooted so I can't return it and I can't see anything to revert it back to stock.
I cancelled insurance last year after I got the GNex when the Verizon guy told me the price increased to $15/mo, I would still have to pay $150 to replace the phone and I would get a refurbished phone, not a new one. That's not insurance, that's a scam.
Any ideas? I swear I watched video after video of torture tests for this thing. Threw it, dropped it, froze it in a freezer. Not one problem. They put it in a friggin washing machine for crying out loud. I drop it first time and the thing is screwed... its not even a WEEK old.
Jim

calaski8123 said:
Little pissed right now. Why on earth did Samsung think that giving the GS3 the friction coefficient of ice was a good idea? I've never handled anything that was this slippery. I just got the darn thing Friday and I ordered the Ballistic Maxx case for it last week but of course I dropped it before it arrived.
The phone still works, I can hear everything, its just the screen is black except for the menu and back buttons at the bottom. I took the back cover off and saw that none of the screws have that VOID sticker on them... can I take this apart to see if its just a loose connection?
The phone is rooted so I can't return it and I can't see anything to revert it back to stock.
I cancelled insurance last year after I got the GNex when the Verizon guy told me the price increased to $15/mo, I would still have to pay $150 to replace the phone and I would get a refurbished phone, not a new one. That's not insurance, that's a scam.
Any ideas? I swear I watched video after video of torture tests for this thing. Threw it, dropped it, froze it in a freezer. Not one problem. They put it in a friggin washing machine for crying out loud. I drop it first time and the thing is screwed... its not even a WEEK old.
Jim
Click to expand...
Click to collapse
Still could Odin it back to stock if the only thing that's broken is the screen no?... Just bring it in, most people wouldn't know what rooted means.

That's why you keep the insurance. Its usally worth it. And the "friction coefficient" makes it look damn sexy. But since you don't hsve insurance. You may as well t ake it a part if you know how to safley do so.
Sent from my SCH-I535 using xda premium

droidx2.3.3 said:
That's why you keep the insurance. Its usally worth it. And the "friction coefficient" makes it look damn sexy. But since you don't hsve insurance. You may as well t ake it a part if you know how to safley do so.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Having the phone look sexy and then putting it in a Ballistic case is like dating a super model and only ever seeing her in a Burka! I'd rather date Albert Einstein's sister at this point. Ugh.
I took it apart and there was nothing loose. I swear... @#$*&&#@*$#@&*$#@*$&#@$*#@!$&[email protected]#$*
Well I guess I gambled and lost. Although I have saved over $200 on insurance since I cancelled, I guess that savings is gone. I might be better off with a Jitterbug.
Jim

You can send it to Samsung for repair. They will make you pay for repairs but they shouldn't care if it's rooted since your paying for the fix. Should cost less than $200 I would think?
Sent from my SCH-I535 using xda premium

I'll try Samsung... but I hope there's nothing else wrong.

i dropped mine once when my father grabbed something out my hand i had my phone in, i was lucky enough to have only a small scratch across the screen and some minor damaging to the bezel
Ryno77 said:
You can send it to Samsung for repair. They will make you pay for repairs but they shouldn't care if it's rooted since your paying for the fix. Should cost less than $200 I would think?
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
if they have to replace the entire digitizer, it could cost well over 200 bucks since ordering just a digitizer and the glass, even through 3rd parties, still costs over 200 bucks, and that doesn't count their time to actually replace it
doesn't hurt to try though

That sucks. :-/ when you dropped it it must have hit at just the perfect angle to do that.
I don't have a case on mine but I'm super careful, I do worry about this happening though.
Sent from my SCH-I535 using xda app-developers app

Believe Samsung charges $178. They make the screen so no markup. I pay $6.99/month for insurance from Verizon. Sounds like you got yours from Best Buy.

prdog1 said:
Believe Samsung charges $178. They make the screen so no markup. I pay $6.99/month for insurance from Verizon. Sounds like you got yours from Best Buy.
Click to expand...
Click to collapse
Was just going to post and say the same thing, although I thought it was $168 or something.
Samsung won't give two ****s that you're rooted. Call them. Seriously. Best bet.
Obviously, I wouldn't volunteer the information on the phone. Just tell them what happened and ask how much. Boom.
Sent from my SCH-I535 using Tapatalk 2

Thats just pathetic, don't blame Samsung for your mistake. You're the one that dropped the GS3 and it's not Samsung fault.

Thanks for the helpful replies. I got it through Verizon but was told the insurance increased on the higher end smartphones. Maybe it had something to do with my wife having an iPhone and all the phones had to have the same level insurance? I don't know. I used to pay $6.99 with my Dinc and then when I went to the GNex and my wife got the iPhone they told us it was more. Moot point now... but I'll ask again once I get this sorted.
As for blaming Samsung... I don't recall doing that. I simply questioned why they thought it was a good idea to make it so slippery... I've never handled anything like it. I'm well aware I dropped it.
Quick question on ODIN... All the instructions I have found about using ODIN require me to use the screen on the phone. Is it possible to use it completely from the PC end?

Odin doesn't really require the phone screen being used. I mean, you need to be in download mode but all that requires is pressing volume (up or down, can't remember, I think it's up) home button and power. Then wait like 30 seconds and press volume up to indicate you want to enter download mode.
And if you got it into download mode, you'll know because Odin will tell you that it recognizes the phone.
In the development section there's a "how to root and more" guide. Section 6 tells all about how to Odin. You can do it without being able to see the screen.
Sent from my SCH-I535 using xda app-developers app

calaski8123 said:
Little pissed right now. Why on earth did Samsung think that giving the GS3 the friction coefficient of ice was a good idea? I've never handled anything that was this slippery. I just got the darn thing Friday and I ordered the Ballistic Maxx case for it last week but of course I dropped it before it arrived.
The phone still works, I can hear everything, its just the screen is black except for the menu and back buttons at the bottom. I took the back cover off and saw that none of the screws have that VOID sticker on them... can I take this apart to see if its just a loose connection?
The phone is rooted so I can't return it and I can't see anything to revert it back to stock.
I cancelled insurance last year after I got the GNex when the Verizon guy told me the price increased to $15/mo, I would still have to pay $150 to replace the phone and I would get a refurbished phone, not a new one. That's not insurance, that's a scam.
Any ideas? I swear I watched video after video of torture tests for this thing. Threw it, dropped it, froze it in a freezer. Not one problem. They put it in a friggin washing machine for crying out loud. I drop it first time and the thing is screwed... its not even a WEEK old.
Jim
Click to expand...
Click to collapse
I just did the same ****ing thing man... Dropped that sumbitch and the screen is black.
I did take it apart.. I had hoped just a connector had popped off or something but no, it was broke. Didn't crack the glass, just broke the LCD.
They're super simple to take apart.
See if you can request the old parts if you return it to Samsung. Might be nice having the outside glass panel as a backup. Or resell?
Sent from my SCH-I500 using Tapatalk 2

My insurance is $7/mo
I have a $100 deductible.
Maybe u had bad info
Sent from my SCH-I535 using xda app-developers app

Thanks for the info guys... I think I'll try Samsung see what they say. Oh and I checked with my local Verizon guy today he did say that the insurance was only $7 with the deductible. I don't know if the last guy was giving out bad info or maybe was trying to get me to sign up for some other insurance... who knows. I added the insurance back on it today.

I took the back off but I didn't see any loose connectors. I didn't venture any further to take the LCD apart. How do you know the LCD is cracked? Can you see it? My glass looks fine and the insides look OK... the screen is just black.

T-Mobile Asurion PHP One S Replacement

So I dropped my poor One S for the 300th time and the stalwart little fellow finally decide that enough was enough. The screen shattered.
As it turns out, and at no fault of my own(I would never willful sign up for an insurance plan), I fortuitously have PHP plan and am about to send it in. I was wondering if anyone had been through the process with the One S? Did you get a C2? Can I say: "mother-effer, don't you dare give me a C2 or I will knock on your mama's door and bring the hurt"? Are there any other facts I really should know before I call? Should I just pretend it was stolen and get a second unit because its 130 either way (the digitizer is shattered but still functions, plus I'm pretty handy with a screw driver and a soldering iron, I can still use it for parts or send it to a dev!).
As a bonus, I have a silver One S, I wanted a black one, but tmobs was not selling the black unit at the launch, now they are. Any clever things I can say to convince them to send me over a unit with some Micro Arc Oxidation love? How 'bout asking for an upgrade, the 8X is looking pretty fly right now.
Thanks a bunch cool kids.

blinksilver said:
So I dropped my poor One S for the 300th time and the stalwart little fellow finally decide that enough was enough. The screen shattered.
As it turns out, and at no fault of my own(I would never willful sign up for an insurance plan), I fortuitously have PHP plan and am about to send it in. I was wondering if anyone had been through the process with the One S? Did you get a C2? Can I say: "mother-effer, don't you dare give me a C2 or I will knock on your mama door and bring the hurt"? Are there any other facts I really should know before I call? Should I just pretend it was stolen and get a second unit because its 130 either way (the digitizer is shattered but still functions, plus I'm pretty handy with a screw driver and a soldering iron, I can still use it for parts or send it to a dev!).
As a bonus, I have a silver One S, I wanted a black one, but tmobs was not selling the black unit at the launch, now they are. Any clever things I can say to convince them to send me over a unit with some Micro Arc Oxidation love? How 'bout asking for an upgrade, the 8X is looking pretty fly right now.
Thanks a bunch cool kids.
Click to expand...
Click to collapse
T-Mobile only carry the S4 version, not S3. So you dont gotta worry about that, but I called in last week to try and get a replacement so i can get a black One S instead of grey, and they said no... You could try again but they sounded like they were pretty strict about that kinda thing man.

Asurion won't upgrade an insurance plan. If the device isn't in stock they will replace with something they deem simular in specs. But I can promise they will not offer something bigger and better
Sent from my HTC VLE_U using xda app-developers app

Spastic909 said:
Asurion won't upgrade an insurance plan. If the device isn't in stock they will replace with something they deem simular in specs. But I can promise they will not offer something bigger and better
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
Actually your only half right, at least about the "bigger" part, but at least you sounded accurate.
3wks ago I got a one S as a replacement for a sensation, I'd say the one S is better.

When my g2 died (within its warranty cycle) the tried to give me one of those god aweful sidekick 4g..not on par.
Sent from my HTC VLE_U using xda app-developers app

I had an Amaze that stopped charging - I went through Assurion, and they offered me a One S, definitely a step up.
If you don't like the phone they offer you when you go through the process online, stop there. Keep checking back every few days until they have a properly comparable device. It took me a few days until the One S was offered, and then I jumped on it.

dgwphotography said:
I had an Amaze that stopped charging - I went through Assurion, and they offered me a One S, definitely a step up.
If you don't like the phone they offer you when you go through the process online, stop there. Keep checking back every few days until they have a properly comparable device. It took me a few days until the One S was offered, and then I jumped on it.
Click to expand...
Click to collapse
This. I will give it a few goes, but I have sneaking suspicion that they probably have the One S in stock.