I just got my new HTC one S from ebay (seller says it was a demonstration device but fully functional). I cannot hear any sound. When I am in a phone call (I can hear the sound in the upper speaker where the sensors are but not on the back) and then start Angry Birds for example sound works. but As soon as I hang up it stops working. Phone Call via Speaker also does NOT work Got a broken device?
Anybody knows a solution? Tried reboot and hard reset of course!
This has seemed to pop up a few times now--no reason that I have heard
I would try to to return it--don't know ebay polices though
what do you think? Software or hardware related?
I have 14 days money back but I dont want to got it for 300 bucks...
Is it unlocked? If its not you can just send it to HTC and get it replaced/repaired for free
Sent from my HTC One S using xda premium
mautz001 said:
what do you think? Software or hardware related?
I have 14 days money back but I dont want to got it for 300 bucks...
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It doesn't look like hardware problem, because speaker wouldn't work at all, but if it works in the game, then it could be a software glitch. Have you tried to do factory reset on it? You will loose app, but your personal data, photos, videos and so on, shouldn't be deleted, unless you tell the devide to delete user data. If it won't work, you could try to reflash the device's firmware.
as I heard myself its only FRONT speaker wich works, rear speaker doesnt. Will send it in to HTC tomorrow
Same thing happened to me. I noticed that if you wipe the system and reflash the rom it will work again. A factory reset will not fix the problem. But a system reset will. To do a system reset you must install twrp. If you want twrp your phone has to be jailbroken
Sent from my HTC One S using xda app-developers app
Thanks but it didnt work (
Related
when i call them they just cant hear me at first i thought it was the ROM but then I tried different one and still the same is my mic broken or my phone is messed up someone help?
MUNDO23 said:
when i call them they just cant hear me at first i thought it was the ROM but then I tried different one and still the same is my mic broken or my phone is messed up someone help?
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Ok try calling someone else to make sure its definitely your phone with the problem.. If it is then do a full factory reset..
If that doesnt make any difference, then i would suspect the mic is faulty. Also try to put the phone on loudspeaker and if they other person can hear you then it must be the mic.. Send it off for repair
Make sure everything is back to stock before you do this, the cheeky bastards at HTC will do anything to avoid fixing your phone for free,
I tried everything u said & still no go well thanks guess I'll have to send it out
Sent from my SGH-T989 using XDA App
i need to know if this a hardware issue or software. every 2 days or so my camera wont start . i close everything running and it just freezes up on me. i have nothing crazy installed jsut root, tibu, chase, android game, flashlight. thats it ! i will click the camera icon ill see the screen shake for a second and just go back to home screenl. also sometimes i click the multi task button and clear everything out when i press home it has to load all my widgets again.. this phone is werid...
i bought it online at radioshak for 50 bucks do you guys think i can get a new one in store or do they deal with online only
I had this happen to me twice in a week of use. I'm wondering if another app is not releasing the camera from it's use. I haven't been killing the camera app after use, so maybe it has an issue being open for long.
Other apps that use the camera I may have had open are Instagram, Facebook, Gallery.
zaisaroni said:
I had this happen to me twice in a week of use. I'm wondering if another app is not releasing the camera from it's use. I haven't been killing the camera app after use, so maybe it has an issue being open for long.
Other apps that use the camera I may have had open are Instagram, Facebook, Gallery.
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same. its either gallery or instagram, hmmm
i had this issue since i bought the phone. never figured it out. a couple of days ago, the camera just stopped working altogether. it won't start most of the time. when it does start, the image is dark and very distorted. i tried to upgrade from 1.73 to 1.85 and didnt solve the issue. i did a factory reset and it didn't solve the issue. so earlier today, i ended up just exchanging it with a new phone.
Happening to me as we speak!
Made a quick, nasally sounding video.
http://www.youtube.com/watch?v=X4hDD-hMiF0
- Instagram is still able to use the camera.
- If I close them all in multitasking, it doesn't fix it.
- Force stopping Instagram and/or the Camera app doesn't solve it, I have to reboot the phone.
EDIT:
Fast boot is off on my device.
unsp0ken said:
i had this issue since i bought the phone. never figured it out. a couple of days ago, the camera just stopped working altogether. it won't start most of the time. when it does start, the image is dark and very distorted. i tried to upgrade from 1.73 to 1.85 and didnt solve the issue. i did a factory reset and it didn't solve the issue. so earlier today, i ended up just exchanging it with a new phone.
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damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
Happens to mine too, about 4 times already. Have to restart the phone to get it to work again. Had the phone for about a month. If the update fixes this and other problems this phone will be perfect.
Crizthakidd said:
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
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Click to collapse
Try a factory reset. If this doesn't solve the issue, I'd take it back. I've never had any such issues on 1.73, 1.82 or 1.85. I'm inclined to think its either a software issue (like an installed app interfering, as one reply suggested) that a factory reset may clear up, or its a hardware issue.
Crizthakidd said:
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
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Click to collapse
well, i won't say that your problem was the same as mine but i think mine was definitely a hardware problem. i experienced the problem on 1.73 and 1.85, rooted and unrooted, locked and unlocked, and even after a factory reset. luckily the camera just complete crapped out before my 30-day was up so it was easy to justify the exchange at the at&t store.
zaisaroni said:
Made a quick, nasally sounding video....
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Click to collapse
Video exactly depicts what happens to me. I will try to open the camera app and it just flashes and kicks me out. I've tried all sorts of things to alleviate the problem but the only solution I've found is restarting the phone. Pretty annoying....
The display HOX at the AT&T store had the same issue. I'm assuming this is software related but who knows
this happened the first week I had the phone. When I updated it to 1.82 the issue went away so I'm assuming it was software
Sent from my HTC One X using XDA
Did you ever find a solution to this?
redpoint73 said:
Try a factory reset. If this doesn't solve the issue, I'd take it back. I've never had any such issues on 1.73, 1.82 or 1.85. I'm inclined to think its either a software issue (like an installed app interfering, as one reply suggested) that a factory reset may clear up, or its a hardware issue.
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Well if it was a software issue, factory reset is worth a try. However if its something that needs to be fixed in a future update (a bug) then going back to factory shouldn't help. And thats why the OP had another thread about how to update.
Crizthakidd, have you tried other camera apps from google play? I know you said you were going to. How did that go, if you did? Obviously if there's a software issue, even if factory reset doesn't fix it, xda can. That is, root, unlock, install a newer custom rom.
I had this problem on 1.72, and other apps were still ok using the camera. I made a quick video of it happening.
https://www.youtube.com/watch?v=X4hDD-hMiF0&feature=youtube_gdata_player
***Ever since the 1.85 OTA it hasn't been happening so I would suggest HTC fixed it. ***
However I am rooted and doing mods so I am restarting more often to check my work.
Sent from my HTC One X using XDA
Hi,
I was using my phone HTC ONE S, and suddenly the 3 bottom buttons stopped working?
Iv tried a factory reset, holding all 3 for 5-10 seconds etc but nothing is happening, it lights up etc fine but no response what so ever.
anybody else have this issue?
unbelievable, after 4 factory resets and messing around, i install smart task-bar so i can actually use the phone . 20-30 mins into using it out of nowhere the soft-keys at the bottom kick bak into action, im so baffled
If I were you I would report this to HTC
Sent from my HTC Desire C using xda app-developers app
yh ill message them about it.
Do you guys reckon its a software or hardware problem?
madness, the problem reoccured, the Buttons work flawlessly, then suddenly will cut out, it makes no sense :S.
Ill contact HTC about it but if theres an easy solution which means me not going without a phone for a week while they repair, would be great :/
Does a restart fix the problem? If not I'd imagine it being a hardware fault.
But you could try to factory reset the thing and see if that helps.
Are you on stock rom/kernel or custom? rooted? recovery? Changed hboot or anything?
haven't rooted or anything, the factory reset doesn't work either , after a while it will just return to life until the next time they decide to become unresponsive.
Iv contacted HTC, but i expect replies to be slow over the xmas period
[Q] T-mobile HTC One S "Process system no responding" and no sound or video playback
I've had the HTC One for a couple of months and ran into an odd problem which I couldn't find any help for online. An error message pops up with the following message "Process system is not responding". At this point the phone freezes and the only option is to reboot using the power button. After re-boot if the error message doesn't come up (usually a few reboots are required), there is no sound (even on phone calls) and either video playback doesn't work or the player speeds through the video (almost like 4x or 8x forwarding). After 5 to 10 reboots (although that number seems to be going up recently) I'll get the phone to work correctly, only for the problem to reoccur a few hours later. As of late the problem seems to occur when I tried to answer a call or right after a missed call.
The phone is completely stock and unrooted. I'm a total noob so I'm not sure what other details I need to provide. If anyone has experienced this issue or can shed any light on the matter that would be greatly appreciated!
Re: [Q] T-mobile HTC One S "Process system no responding" and no sound or video playb
This may not be a solution to your problem but its definitely worth to try.
1. Backup all your data.
System -->backup and restore
Backup your sdcard (fotos,music, etc.)
2. Do factory reset in
System -->backup and restore -->reset phone
After that set up your phone. Restore apps only from your Google account ( i.e. clean install from Google play).
If this won't sort out your problem go thru warranty and get it fixed.
Let us know how you got on.
Sent from my HTC One S using xda app-developers app
tominozh said:
This may not be a solution to your problem but its definitely worth to try.
1. Backup all your data.
System -->backup and restore
Backup your sdcard (fotos,music, etc.)
2. Do factory reset in
System -->backup and restore -->reset phone
After that set up your phone. Restore apps only from your Google account ( i.e. clean install from Google play).
If this won't sort out your problem go thru warranty and get it fixed.
Let us know how you got on.
Sent from my HTC One S using xda app-developers app
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Thanks for the advice but I've already tried multiple factory resets (forgot to mention that). None of them helped. As far as the warranty goes, I bought the phone off of some guy on Craigslist and I'm pretty sure he's not going to cover anything.
hey did you ever solve this problem? I am having the exact same issue right now.
No.. I found some links which helped temporarily but nothing that solved the issue ( let me know if you're interested and I'll dig up the solutions)..I ended up buying a new phone. Let me know if you're able to find a solution.
Sent from my Nexus 4 using xda app-developers app
I'm having the same problem I'm thinking of re-locking my phone running the ruu AGAIN making it s-on and sending it back and paying the difference for a new phone.
I have:
-relocked phone
-ran ruu successfully
-booted up
And I still am getting the bootloop on tmobiles rom so I don't think this is an issue with something we did it seems like a hardware issue or something along those lines like something is failing.
If anybody finds out anything else let us know
tylerjholmgren said:
I'm having the same problem I'm thinking of re-locking my phone running the ruu AGAIN making it s-on and sending it back and paying the difference for a new phone.
I have:
-relocked phone
-ran ruu successfully
-booted up
And I still am getting the bootloop on tmobiles rom so I don't think this is an issue with something we did it seems like a hardware issue or something along those lines like something is failing.
If anybody finds out anything else let us know
Click to expand...
Click to collapse
i think one of the tmob ruu is corrupted or something. we have another thread running here http://forum.xda-developers.com/showthread.php?t=2270304 with the exact same issue. No one seems to know what is wrong with our phones...
Hello,
since i bought this phone the call volume is very low, when i call someone or someone calls me i can barely hear them. I set call volume in settings to maximum and that did not help. When i call someone sometimes the mic does not work properly and the person who i called say that my mic has a lot of static and buzzing noise.
Another problem that started about 2 weeks after i got the phone is that it will randomly freeze and then do a hard reboot. I have another friend with the same phone and he says he has never had his phone freeze. i could be on the internet browser or just unlocking the phone to check the time and it would freeze up and restart. I have also tried restoring back to factory settings and also made sure the phone is the newest version of cyanogen mod. This phone freezes at least one to two times a day. anything i can do to fix this or is this phone a lemon and should be RMA'd?? How long will i have to wait for a replacement?? i have heard horror stories about their customer service.
try a different rom
n if that doesn't work
dont be cynical about the service
just contact the authorities
vj_zero said:
try a different rom
n if that doesn't work
dont be cynical about the service
just contact the authorities
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Click to collapse
havent rooted it yet. already have lots of stuff on it so thats not an option until i can find a way to back up everything. i am waiting to see what OPO says i have a ticket open for them.
32adream said:
havent rooted it yet. already have lots of stuff on it so thats not an option until i can find a way to back up everything. i am waiting to see what OPO says i have a ticket open for them.
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Hi,
Have you tried turning external speakers on and off...
A0001 using XDA Premium HD app
trotos said:
Hi,
Have you tried turning external speakers on and off...
A0001 using XDA Premium HD app
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tried that and it doesn't seem to help. im going to wait until OPO's tech team says. If i have to root to get better logs through catlog then ill root it and go from there ( as long as rooting doesnt void warranty)
Hope they help you out. And to answer your question about rooting, no it does not void warranty.
Sorry I couldn't be much help.
Goodluck
I would definitely root. I had the same issue with the low volume. I adjusted the mixer path values manually. Search the forum for the volume mod. There is a flash zip version as well. The mic static is likely unrelated. I have not heard that before. Good luck!
Rooting does NOT void your warranty ( in fact good luck with that , the warranty part ... ) Unlocking the bootloader will though. As for the Oppo service, well i hope you are lucky and get an answer... If you are really not happy with it and bought it through Paypal, you would be better contesting the charges.