Hi,
I was using my phone HTC ONE S, and suddenly the 3 bottom buttons stopped working?
Iv tried a factory reset, holding all 3 for 5-10 seconds etc but nothing is happening, it lights up etc fine but no response what so ever.
anybody else have this issue?
unbelievable, after 4 factory resets and messing around, i install smart task-bar so i can actually use the phone . 20-30 mins into using it out of nowhere the soft-keys at the bottom kick bak into action, im so baffled
If I were you I would report this to HTC
Sent from my HTC Desire C using xda app-developers app
yh ill message them about it.
Do you guys reckon its a software or hardware problem?
madness, the problem reoccured, the Buttons work flawlessly, then suddenly will cut out, it makes no sense :S.
Ill contact HTC about it but if theres an easy solution which means me not going without a phone for a week while they repair, would be great :/
Does a restart fix the problem? If not I'd imagine it being a hardware fault.
But you could try to factory reset the thing and see if that helps.
Are you on stock rom/kernel or custom? rooted? recovery? Changed hboot or anything?
haven't rooted or anything, the factory reset doesn't work either , after a while it will just return to life until the next time they decide to become unresponsive.
Iv contacted HTC, but i expect replies to be slow over the xmas period
Related
Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
i haven't come across anyone else with the a reboot problem yet
wait for more replies if no one has this issue then return your phone for a new piece
my phone is being delivered now guy downstairs! will let you know soon
the stupid shops in my area still dont have stock
they say they will definitely get it this week...but i cant w8
Had the same issue along with Apps FC'ing. Tied Factory Reset as well as an RUU update but nothing worked. Returned the unit and got it replaced. The new one is working just fine.
chaelli said:
Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
Click to expand...
Click to collapse
Had the phone for over a fortnight not encountered this issue myself.
Have you tried removing any self-installed apps and seeing if this still occurs? Could be one of the apps causing the problem.
nope.. i didn't - but I only have "standard" apps.. so they just need to work.. otherwise i cannot use the phone..
I haven't had any random reboots yet, have had it for 4 days now. How often does it reboot?
I had it about once a week
Mine reboots a lot, but only when Im doing something. Just minutes ago when I was using the browser, and just before when playing some game. Also it stayed all night in some kind of rebooting state, had to unplug the battery.... Had also to remove an unlock app that I think it was causing constant reboots...
It has original os.
Sent from my HTC Desire S using XDA App
oh no... not again!
I went through 4 Desire HDs because of the reboot problem. You would think HTC would sort this on their newer devices. It was a well known problem in the past and recognised by HTC too.
This also affects Legend, Desire, Desire HD and now Desire S
I have my desire hd for three weeks and it rebooted only one time and that was caused by poor irc app. Perhaps you should first uninstall your crap apps before bashing htc?
Sent from my Desire HD using XDA App
are there any RUU files there that we can flash to have the phone s-off?
I have the same problem in my phone it restarts 3 times in the first day
really I am fried its general problem from HTC
pls anyone can advise me what I do
For me, HTC Sense have restarted maybe 5 times in the last 2 weeks. It is not a complete reboot, but some error in HTC Sense that requires a restart of the software. I have sent reports using HTC Tell and the error is an exception regarding some bitmap that does not fit in memory. I guess this will be fixed eventually.
We haven't got that issue ever, Maybe you can refresh your device with other customized ROM.
I've had this problem, seems to be with HTC Sense itself since it's not a complete reboot and it recovers fairly fast. All the more reason to root and flash Cyanogenmod when an exploit and build comes out, this is my first Android phone and I'm not really enjoying Sense at all.
I suspect it might have something to do with memory card access. I plugged it into my laptop through removable disk mode and got an error message, and noticed it crashed when I tried to launch gallery which obviously accesses the memory card to find pictures etc.
So far I've sorted out memory card errors and I've removed all Sense widgets from the home screen and I don't seem to have any problems anymore!
For me this seems to somehow relate to alarm / clock settings, usually reboots shortly after this...
I had a reset when I was talking for more than 5 minutes
I've noticed it seems to stop when I'm using one of my own wallpapers, not an HTC Sense one.
Hi all,
Few days ago I used Odin to go back to the stock Rom.
Since then the buttons p, mostly the back button, are randomly pressed when I'm not touching them.
I tried to use Odin again, flashed other roms and even restored the system to a Rom that worked fine, but the problem repeats in all of them.
Any ideas?
Tnx
Sent from my SAMSUNG-SGH-I897 using XDA App
Bad Hardware= warranty replacement.
This isn't the right place for this, but you can emulate something like this for pointless fun. Try running this command:
adb shell monkey 3000
and marvel as your phone flips out.
I have the same problem I saw a thread a while back saying that the problem stems from moisture in the phone
Sent from my SAMSUNG-SGH-I897 using XDA App
Interesting thing about the moisture, would explain why my phones search button will do this for 1/2 - 2 days and then stop for 1-2 weeks at a time.
ridethelight said:
Interesting thing about the moisture, would explain why my phones search button will do this for 1/2 - 2 days and then stop for 1-2 weeks at a time.
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Click to collapse
ya I have the same thing with my search button. But it will press in storms of 10+ which is annoying but not as bad as home or back
Sent from my SAMSUNG-SGH-I897 using XDA App
I had it happen on my first Captivate with the back key, it actually freaked out so much the phone was unusable . As long as it can be reproduced they will replace it no questions asked. Just make sure you are on stock and have done a master clear.
Edit: this was without any moisture issues, before snow hit etc
I have the same problem when using 2.1 then flashed 2.2 and zero problem. you can try flash to fix it.
Hi, I started having similar problems. But with my Power button only. It doesn't press by itself, but when i press it sometimes it works, sometimes it doesn't. BUT it doesn't seem to be a hardware problem because the first time it happened, i tried reflashing the kernel and everything was back to normal again, after 2 months here comes the problem again. I was able to fix it after a Hard reset using *2767*3855#, but later on i decided to do a factory data wipe and the power button key started going bonkers again. So I tried doing the hard reset trick to try and fix it again, but sadly this time it didn't work. I also tried flashing back to stock, master clearing, wiping cache and dalvik cache, wiping data. Trying to bring everything back to stock. But the problem still persists, I can't find a solution. Is there some code that I can't seem to reset that's causing this kind of problem. Hope someone can help me. My phones unusable and it's making me go crazy trying to find the problem and fixing it
ckelvin87 said:
Hi, I started having similar problems. But with my Power button only. It doesn't press by itself, but when i press it sometimes it works, sometimes it doesn't. BUT it doesn't seem to be a hardware problem because the first time it happened, i tried reflashing the kernel and everything was back to normal again, after 2 months here comes the problem again. I was able to fix it after a Hard reset using *2767*3855#, but later on i decided to do a factory data wipe and the power button key started going bonkers again. So I tried doing the hard reset trick to try and fix it again, but sadly this time it didn't work. I also tried flashing back to stock, master clearing, wiping cache and dalvik cache, wiping data. Trying to bring everything back to stock. But the problem still persists, I can't find a solution. Is there some code that I can't seem to reset that's causing this kind of problem. Hope someone can help me. My phones unusable and it's making me go crazy trying to find the problem and fixing it
Click to expand...
Click to collapse
The fact that it comes and goes probably means it is a hardware problem and not a software problem
Sent from my SAMSUNG-SGH-I897 using XDA App
I was having the same problem with my home button. I tried everything above to fix it. The only thing that has worked so far is updating my phone to stock 2.2 using kies. My home button was acting up 2 to 3 times a day and now it hasnt acted once yet.
crystalhand said:
The fact that it comes and goes probably means it is a hardware problem and not a software problem
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
But sometimes it starts working flawlessly right after a flash or wipe. But goes bonkers again immediately after i flash or wipe again Making it seem software related
[email protected] said:
I was having the same problem with my home button. I tried everything above to fix it. The only thing that has worked so far is updating my phone to stock 2.2 using kies. My home button was acting up 2 to 3 times a day and now it hasnt acted once yet.
Click to expand...
Click to collapse
But wouldn't it make sense if the moisture also left the phone? The only thing that made up my mind of it being hardware was flashing to stock and having the search button click continuously immediately. I have had the problem on and since october. Usually once a month for a couple of days. I let it sleep in a rice bowl when it acts up
Sent from my SAMSUNG-SGH-I897 using XDA App
Ok so my phone just started doing this one day while I was running Cognition 4.x Don't remember the exact version. I then switched over to Firefly on version 2.7 and kept updating all the way through 3.0. It was doing it on firefly too.
It got pretty bad a few weeks ago so I started messing around with BLN and the haptic feedback. After cranking the haptic feedback up it seemed to quit doing it as much. For example before I started messing with stuff every time I turned the screen on the home button would go nuts till I pressed it several times. After I messed with the haptic feedback it would only do it about 1 out of every 5 times I'd turn the screen on.
Well tonight I flashed from firefly to 2.3, I'm running GR-9 and TalonDEV 0.1.3 and it hasn't done it at all tonight. It'll probably start after I post this, but so far so good on Gingerbread.
I don't know if any of that will help anybody else, but thought I'd throw my experience with it out there. If it starts acting up I'll post about it.
I wasn't even trying to s-off, root, or do anything like that.
I was just on the market downloading a game, then all of a sudden my phone just hanged.. it had a grey screen, and the four capacitive buttons were lit up. there was no response for like 10 mins so I took out the battery.
Now whenever I try to turn it on, it just gets stuck at the HTC screen.
I tried restarting with volume down, but i didn't know what to do there, nothing seemed to help.
can anyone tell me what i can do??
i gave up and tried to do a factory reset.. but even that doesn't work! it gets stuck on that screen and nothing moves...
i dont get it.. my phone has been fine for 2-3 months, the first time it crashes and this happens... and i havent even attempted to s-off or root!!!
Well, i had this issue, but a battery pull solved it.......... good news for you is that you didn't S-OFF or ROOT it, so you can easily get it replaced.
yeah.. I went to other forums to search about this problem, and to my surprise, I saw that lots of people with Desire S has had this problem.
It mostly happened to people who were in the middle of updating apps in the market. The phone doesnt boot pass the HTC white screen, and factory reset doesn't work.
I will probably have to be without my phone for a week.. sigh.. it's going to be torture
thunder9111 said:
yeah.. I went to other forums to search about this problem, and to my surprise, I saw that lots of people with Desire S has had this problem.
It mostly happened to people who were in the middle of updating apps in the market. The phone doesnt boot pass the HTC white screen, and factory reset doesn't work.
I will probably have to be without my phone for a week.. sigh.. it's going to be torture
Click to expand...
Click to collapse
At least you still have a valid warranty! To claim on!
Sent from my HTC Desire S using XDA Premium App
Since a day or three i'm having this very weird problem with my touchscreen, I'll try describing it as good as possible:
- Half the time it works perfectly and very smooth
- Then suddenly it gets difficult to slide/drag on the screen and it seems the touchscreen "automaticly" trys to start tapping the lower right search button/icon/softkey. Followed by of course the searchfunction popping up.
- Sometimes it even goes beserk without touching the phone at all (keeps hitting the search button).
- If i then lock my screen and unlock it, it sometimes working perfectly well for a moment.
- Also noticed when it's occuring and I try pushing the hard case just below the touchscreen it also acts up ....
Okay, so I hope i described it ok, it's al so random at the moment. I'll report more if I can.
Rom i'm using: the latest cyanogenmod9 (did full wipe etc, still same problem and no-one else reporting on the same issue).
The problem also occured in Clockworkmod recovery!!!
*edit:
Quick side-note question, I have htcdev unlock and using custom roms. Can I get my phone back to full standard/stock so I can send in my phone for warrenty? Or is my warrenty already lost by using htcdev unlock etc? What are the best steps to get full stock again? (so no htc dev unlock, no root, no clockwork recovery etc ...)
after some reading and testing it turns out to be hardware related. this thread may close, looking for some help reverting back to stockrom here: http://forum.xda-developers.com/showthread.php?t=1595539
Have the same problem but on stock ive send it in for warranty its gone now for 2 weeks now mine was/is full stock because i still have warranty later in time ill play around with roms.ill let you now what happend if it gets repaired under warranty or ill have to pay.
Gr kamei
Sent from my HTC Desire using xda premium
Thanks for letting know. was getting scared I'm the only one out there . I'm just going to try to get everything back to stock and sent it too repairs aswell (since I don't have a choice at all ...)
I've got mine back from service today gone for 2,5 weeks new display under waranty so I'm very glad lol
Sent from my HTC Desire S using xda premium
Try this, I found it on another forum:
This is from Lignja (earlier comment):
if you have touchscrean and swipe problems on your sensation, download SGS touchscreen booster from market, install it, press on super optimized, and pull first 3 collums on end left, and 2 last on end right, then press apply... your sensation will worke like a charm, you wont have any swipe problems or locking ring... then you can test it and turn back ond defult or uninstal that application and it will still work... hope it helps you like it helped to me... soz for bad english..
Hey guys! I woke up this morning in a rush, tried to make a text and phone rebooted. Now it wont stop rebooting. I've managed to get it into recovery and flashed CM10 again and nothing. I managed to get it to stop for a bit, but almost every time I hit the sleep/wake button to lock the screen it turns off!!
Any help is GREATLY appreciated!!
No eh?
Well it seems to be a hardware issue. Almost every time I lock the phone it wants to hard reboot. Sometimes when I'm in an app the power button menu shows up too. This is driving me insane.
Has anyone else had this issue!? I'm running cm10 so I guess my only option is to contact HTC?
Many questions u full wiped right? Have u tried flashing back to stock if that doesn't work have u tried ruu all of these should be done and if it persists after that than yes something janky is going on with your phone...did you mess with the CPU at all?
Why not try flashing another Rom and see if it still does it. Hope this helps in some way
Sent from my HTC One X using xda premium