I wasn't even trying to s-off, root, or do anything like that.
I was just on the market downloading a game, then all of a sudden my phone just hanged.. it had a grey screen, and the four capacitive buttons were lit up. there was no response for like 10 mins so I took out the battery.
Now whenever I try to turn it on, it just gets stuck at the HTC screen.
I tried restarting with volume down, but i didn't know what to do there, nothing seemed to help.
can anyone tell me what i can do??
i gave up and tried to do a factory reset.. but even that doesn't work! it gets stuck on that screen and nothing moves...
i dont get it.. my phone has been fine for 2-3 months, the first time it crashes and this happens... and i havent even attempted to s-off or root!!!
Well, i had this issue, but a battery pull solved it.......... good news for you is that you didn't S-OFF or ROOT it, so you can easily get it replaced.
yeah.. I went to other forums to search about this problem, and to my surprise, I saw that lots of people with Desire S has had this problem.
It mostly happened to people who were in the middle of updating apps in the market. The phone doesnt boot pass the HTC white screen, and factory reset doesn't work.
I will probably have to be without my phone for a week.. sigh.. it's going to be torture
thunder9111 said:
yeah.. I went to other forums to search about this problem, and to my surprise, I saw that lots of people with Desire S has had this problem.
It mostly happened to people who were in the middle of updating apps in the market. The phone doesnt boot pass the HTC white screen, and factory reset doesn't work.
I will probably have to be without my phone for a week.. sigh.. it's going to be torture
Click to expand...
Click to collapse
At least you still have a valid warranty! To claim on!
Sent from my HTC Desire S using XDA Premium App
Related
Not sure what has changed but recently my camera/camcorder doesn't work. The screen is just black. Doesn't do anything. If I press home the phone goes back to home screen. Any ideas? What should I do.
I had this issue happen to me about 2 weeks after having purchased my inspire. Luckily I was within the 30 day warranty and got a new phone that same day.
When it happened, I didn't even bother to reset the phone or troubleshoot the issue. You might want to try that. But, if you're within the 30 days, head to an ATT store and show them the problem.
Sent from my Desire HD
billymild said:
Not sure what has changed but recently my camera/camcorder doesn't work. The screen is just black. Doesn't do anything. If I press home the phone goes back to home screen. Any ideas? What should I do.
Click to expand...
Click to collapse
Well, if it worked before, and all of the sudden it doesn't, you should probably make sure there's no chance it was something you did, before going through the hassle of a return.
First thing to do is start checking apps installed, and services running.
Roms flashed? One or two had known issues with camera preview not showing.
Does the camera actually still take the picture, even though preview is non-visible?
Inspired Ace 1.0.1¦ XDA Premium
Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?
Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak
mustakg said:
Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak
Click to expand...
Click to collapse
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.
TP-Power said:
Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?
Click to expand...
Click to collapse
Hi,
Is there any chance the battery pins could be damaged or bent?
Is there any way for you to get hold of another battery(from a shop or friend) and try that?
I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?
TP-Power said:
I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?
Click to expand...
Click to collapse
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.
malybru said:
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.
Click to expand...
Click to collapse
They don't use a JTAG unit or anything like that to see what has went wrong than I presume? Well, first thing I'll do is test it right away at the laboratory. I will post the result in the evening.
TP-Power said:
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.
Click to expand...
Click to collapse
My sensation was rooted and had a custom ROM on, but I was preparing to send the phone back in when it got bricked. I had managed to install stock rom and do S-on but the phone had an unlocked bootloader using HTC dev website, so I was worried they wouldnt do the repair.
As it happens they did all the work under warranty and didnt say/ mention having unlocked bootloader. It has come back locked though.
Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks
asuen06 said:
Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks
Click to expand...
Click to collapse
If your getting QHSUSB DLOAD I'm so sorry to tell you as I believe your device is HARD BRICKED. You can try jtag. If you search there are several companies who will jtag. I'm wishing you the best and I'm sorry about your device.
Sent from my HTC Sensation 4G using xda premium
I had to return my HTC Sensation to the repair center. Apparently the motherboard just fried. I got a new motherboard and just S-OFFed the phone again. Very weird problem though. As has been said in this post earlier, if they can't turn on the device they won't see it is S-OFFed and your warranty will apply.
Hi HTC inspire users,
I have a HTC inspire 4g on AT&T that was purchased around last year of March that has never been rooted (too worried about rooting), and a few weeks ago(just found this forum), my phone, to my belief, updated by it self over night. The next morning I found my phone not working at all, and was not able to start up to the home screen. However, the screen was black and lit and kept going through a boot loop. I freaked out, and asked for help on another forum (not phone related forum), and was told to turn off, and factory reset. I did this after removing the SD card so my personal data wasnt wiped. After I did the Factory reset, my phone continued to do the boot loop which has gotten me lost.
Ive been told to do a recovery from the menu by holding down the volume button while turning on the device. Even doing so my phone will not work.
Is there Any way possible to make the phone work again?
Thanks,
Matt
Theoutbackdream said:
Hi HTC inspire users,
I have a HTC inspire 4g on AT&T that was purchased around last year of March that has never been rooted (too worried about rooting), and a few weeks ago(just found this forum), my phone, to my belief, updated by it self over night. The next morning I found my phone not working at all, and was not able to start up to the home screen. However, the screen was black and lit and kept going through a boot loop. I freaked out, and asked for help on another forum (not phone related forum), and was told to turn off, and factory reset. I did this after removing the SD card so my personal data wasnt wiped. After I did the Factory reset, my phone continued to do the boot loop which has gotten me lost.
Ive been told to do a recovery from the menu by holding down the volume button while turning on the device. Even doing so my phone will not work.
Is there Any way possible to make the phone work again?
Thanks,
Matt
Click to expand...
Click to collapse
ok, pulling the sdcard to avoid deleting personal data is useless. When u do a factory reset all information is wiped except the sdcard..anyway, you have to flash this in fastboot usb.
To boot in fastboot you have to do this: pull the battery, then press volume down + power until you get a white screen with 3 androids at the bottom. Then press power to choose fastboot. Plug the phone to the PC and you should see fastboot usb in red in the cell. Run this exe file (is the official AT&T ruu):
http://dl4.htc.com/RUU_Ace_Gingerbread_S_Cingular_US_2.47.502.7_Radio_12.56.60.25_26.10.04.03_M_release_200368_signed.exe
If you are not having a hardware issue, then the phone it should reboot normally when done.
Thanks Glevitan!
Ill give this a shot, if something pops-up ill be sure to ask.
Got it working Thanks Alot!!!
However, when i did do the process, i had issue where I couldnt get into the Fastboot menu.. However, I left the phone charging all day and it seemed to cure it. And then the first time I tried to flash the software, it didnt work, second time it had no issues. Could this mean something?
Edit:
After using my inspire 4g for awhile one thing that does not go away is the immense lag from the App Drawer, with no new programs from the market, but the Factory apps.
Theoutbackdream said:
Got it working Thanks Alot!!!
However, when i did do the process, i had issue where I couldnt get into the Fastboot menu.. However, I left the phone charging all day and it seemed to cure it. And then the first time I tried to flash the software, it didnt work, second time it had no issues. Could this mean something?
Edit:
After using my inspire 4g for awhile one thing that does not go away is the immense lag from the App Drawer, with no new programs from the market, but the Factory apps.
Click to expand...
Click to collapse
Att Firmware Is a buggy as all the others. It Is weird that You end up in boot loop being stock.....maybe there's something in the hardware that Is messed. Just try to use it and assess the bebaviour of the device for a while, then if nothing Is failing You can try root it and run a custom ROM.....
Glad to have it back....:laugh:
Hey guys! I woke up this morning in a rush, tried to make a text and phone rebooted. Now it wont stop rebooting. I've managed to get it into recovery and flashed CM10 again and nothing. I managed to get it to stop for a bit, but almost every time I hit the sleep/wake button to lock the screen it turns off!!
Any help is GREATLY appreciated!!
No eh?
Well it seems to be a hardware issue. Almost every time I lock the phone it wants to hard reboot. Sometimes when I'm in an app the power button menu shows up too. This is driving me insane.
Has anyone else had this issue!? I'm running cm10 so I guess my only option is to contact HTC?
Many questions u full wiped right? Have u tried flashing back to stock if that doesn't work have u tried ruu all of these should be done and if it persists after that than yes something janky is going on with your phone...did you mess with the CPU at all?
Why not try flashing another Rom and see if it still does it. Hope this helps in some way
Sent from my HTC One X using xda premium
Hi,
I was using my phone HTC ONE S, and suddenly the 3 bottom buttons stopped working?
Iv tried a factory reset, holding all 3 for 5-10 seconds etc but nothing is happening, it lights up etc fine but no response what so ever.
anybody else have this issue?
unbelievable, after 4 factory resets and messing around, i install smart task-bar so i can actually use the phone . 20-30 mins into using it out of nowhere the soft-keys at the bottom kick bak into action, im so baffled
If I were you I would report this to HTC
Sent from my HTC Desire C using xda app-developers app
yh ill message them about it.
Do you guys reckon its a software or hardware problem?
madness, the problem reoccured, the Buttons work flawlessly, then suddenly will cut out, it makes no sense :S.
Ill contact HTC about it but if theres an easy solution which means me not going without a phone for a week while they repair, would be great :/
Does a restart fix the problem? If not I'd imagine it being a hardware fault.
But you could try to factory reset the thing and see if that helps.
Are you on stock rom/kernel or custom? rooted? recovery? Changed hboot or anything?
haven't rooted or anything, the factory reset doesn't work either , after a while it will just return to life until the next time they decide to become unresponsive.
Iv contacted HTC, but i expect replies to be slow over the xmas period