I have an odd Email issue. I turned on my phone and found a message saying that "Backup server detected an account change" it then deleted my legitimate @live.com email from the stock mail app and added [email protected] in its place. I now go to accounts in the system menu and behold, there is this new account that is not mine. It will not let me remove it either because it says it is needed by the system and can only be removed with a factory reset.
I also have backup assistant disabled and i am unsubscribed from it on verizon's end, so I don't know what backup server it is talking about.
I am stock, no root yet.
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Hello...
After putting a new ROM on my phone...I'm having a weird issue. First off, I've double and triple checked my settings and they match what gmail requires and how it was set before the new ROM. secondly, all other data services (weather updates, web browsing, phone class, SMS, etc.) are working perfectly.
But if I try to send an email or manually send/receive, my phone pops out a message from my data connection that says "cannot connect: cannot connect with current connection settings. to change your connection settings, tap settings." and then provides a settings link and dismiss button. The rom used the auto config for ATT which seems to have gotten everything else working as expected, but I simply cannot send / receive email.
If i login to gmail directly from opera, everything works fine - but i cannot receive updates right away - slightly annoying.
Where it gets even weirder is the gmail java app will not download or send messages either.
Does anyone have any idea what may be wrong? Would this be a rom specific issue - or is a configuration for my phone wrong?
Thanks in advance everyone
hate to bump...but just curious if anyone else has experienced anything like this.
thanks.
I'm assuming when you typed in your Gmail address, Windows stated it found the setting and configured everything for you. The problem is Windows configures your Internet connection to be "The Internet". Deep inside the Gmail settings their is an option to change this to "MEdia Net". This may be your problem.
Go to MENU, then TOOLS, then OPTIONS, then click on GMAIL. Then click on EDIT ACCOUNT SETUP, then NEXT 4X, then ADVANCED SERVER SETTINGS. Then change THE INTERNET to MEDIANET. Then some more dones, and nexts, and finish. Hopefully this is the problem for you.
I've had similar problems and got to the point where I suspect it is something to do with ActiveSync.
I could receive emails, but not send emails, unless I deleted my account and reset it up again (not ideal). I started to realise this happened after I had connected via USB to certain connections, i.e. not a charger and not a computer, for example a USB car charger. In these situations the message would pop up asking me what I wanted to connect as: ActiveSync, External Harddrive or whatever the other option is.
It seems to me like the phone wasn't getting the right message and was then getting itself very much confused.
Deleting the account and resetting it up helped. Eventually (last weekend) I have Hard reset.
I'm also careful about which USB connections I now use.
Don't know if this provides some insight or use?
UPDATE: THis just happened to me again and I should point out that I don't use gmail, it's my own domain mail hosted by EasySpace. I suspect the problem is HTC Touch Pro though. I have been listening to music on my Touch Pro with a USB multi connector (3.5mm + power + other USB) connected. Wrote an email and it wouldn't send. Disconnected the cable, still wouldn't send, stopped all running apps (Messenger, ActiveSyn, Windows Media), restarted Messenger and did a send receive. This time it worked.
For me this is definitely a dodgy ActiveSync issue.
Additional gmail problems
I've also had email problems using GMail. I originally set up my gmail account as a pop account (I have my own domain forwarded there) and wanted it to reflect my address as my domain. It originally connected and started downloading the emails. Then the account vanished! The emails are still there and taking up the first account slot in my TF3D, but when I go to accounts it is not listed. After a hard reset I restored with PPM backup and it placed the emails back in there, but still no account listed. I also can't open the emails, I just see the envelope icon with the preview of the last message downloaded. I've since added gmail as IMAP, but also had trouble with that in not being able to send emails. I deleted the account and then added again (IMAP) to try and by-pass the auto setup the phone does for GMail, but still no luck. What's worse, it's added this addition to the 3rd little envelope icon in TF3D, so now I have 1. Non-functioning account 2. Empty 3. Current IMAP
Anyone know where this data is stored so I can at least go clear out the first 2 slots so the current account being used will be the first one in the list? Also, anyone figure out the fix for sending emails? I'll try the advanced setting change from The Internet to MediaNet and see if that works. It's rather pointless having the emailing picture phone that you can't email pictures from!
Changed 'The Internet' to MediaNet, still no go on the sending.
Hi,
I borrowed my friends SIM to activate my MYTOUCH phone. During activation, it said this GMAIL account is now linked to this phone. problem is it is HIS gmail account, not mines.
Is there a way to change the email to my gmail address?
Or is the only way to RESET the phone?
thanlks
I'm on an eclair rom right now but there should be an option in your settings called "sync" or something like that where you can add a gmail account and once you add one you can delete the other. Why did you need to borrow someone's SIM to activate the phone? Wouldn't that activate it on that service instead of your own? What are you gonna do when there's no wireless for you to use?
vtec525 said:
Hi,
I borrowed my friends SIM to activate my MYTOUCH phone. During activation, it said this GMAIL account is now linked to this phone. problem is it is HIS gmail account, not mines.
Is there a way to change the email to my gmail address?
Or is the only way to RESET the phone?
thanlks
Click to expand...
Click to collapse
Yes, depend on rom installed. Try this , is you use a rom basef on Eclaire, or something similar in other cases.
Settings-Privacy settings-Factory data reset. Atention that erase all your data stored un phone (contacts etc)
Well, that's weird. Why did you put in your friend's email address? Should've been able to put in your email address even with his SIM.
I found the solution:
going into settings -> applications -> manage apps -> gmail, gmail storage & google apps and clear cache and data. then reboot the phone and see if it prompts you to enter a gmail account.
Once i deleted DATA, i was able to create new gmail account!
The Hero has a Gmail and mail option. What is the difference? How can I change the Gmail address that I initially put in when I bought the phone? I have 3 gmail addresses and I want to change the Gmail address I put in when I bought it to a different one.
schultzy001 said:
The Hero has a Gmail and mail option. What is the difference? How can I change the Gmail address that I initially put in when I bought the phone? I have 3 gmail addresses and I want to change the Gmail address I put in when I bought it to a different one.
Click to expand...
Click to collapse
The Gmail app will Push your email, while the Mail app has to be set up as POP3 and will only poll on a set time period.
As for Changing the email address associated with the phone, you need to do a Factory reset, which will leave everything on your SD card intact, but will remove the Market and Gmail settings (including calendar, contacts and email) along with all of your installed apps.
Settings > Security > Factory Data Reset > Reset Phone
How do I perform a factory reset, and will it unroot my phone? Also, once you buy an app from the market and you do a factory restore, do you have to buy the apps again?
Thanks.
On the recovery screen do a data wipe, you wont loose root. Paid market apps are associated to your card I think, so those should still show up as paid for when you open the market again.
My sister recent went from a Blackberry to a Thunderbolt. She liked how on the BB she could delete an email off her phone and still keep it on the server and wants to know if it's possible to do this on the Tbolt. She doesn't use gmail. It's a Cox Communications email account. Is it possible to do this on Android?
Sent from my PC36100 using Tapatalk
Stolen from another forum (original post regarded an EVO - but likely applies to all Android OS phones.
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Mail accounts use one of 3 protocols: Exchange, IMAP and POP. Both Hotmail (as of a few weeks ago) and Exchange use over-the-air (Active) sync technology so when you delete a message on your phone, it's removed from the server and thus your client program as well (web/Outlook). IMAP also supports a similar 2-way update.
In order to only delete messages off your phone but not the server, you need to set up your mail accounts with POP instead. POP downloads a copy of and sends mail to/from the server -- nothing else. Hotmail supports POP but your Exchange server may or may not (a lot of larger companies policies do not). You'd have to contact the Administrators to find that out.
If they don't allow POP on Exchange, then ask if they can forward a copy of your mail to another public mail service, like Gmail. Then you can add the Gmail account to your phone via POP.
Remember, if you still want to sync your Contacts and Calendar with Exchange, you need to keep those and just uncheck Mail instead of deleting the Exchange account entirely.
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My 2c:
Not sure if it will work - I personally just delete on the fly, be damned the server. However, when I had an old LG v11000 (Envy Touch) I had the VZW email service on it - and even if I deleted from the phone, it was sitting on the server when I logged into Gmail. It was set up "POP3" style.
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
Click to expand...
Click to collapse
Is that under the phone settings?
Sent from my PC36100 using Tapatalk
I believe its under settings int he mail app. as in go to the mail app then press menu more settings etc to get there as listed.
not sure about your email client but doesnt imap do that or you can choose to change it how you want it
VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
Click to expand...
Click to collapse
That worked. Thanks.
Glad I could help. Sorry didn't see your previous post till now.
VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
Click to expand...
Click to collapse
I am having the same, or a similar problem. On my PC I use POP3 to access my mail; the ISP recommended using IMAP on the HTC (with different "in" and "out" mailbox settings for the HTC IMAP i.e. on the HTC two different settings for in and out). Was working fine but then found that messages I had received on my HTC were not appearing on my PC when I got home (my PC had been off, usually it is on, syncing every 2 minutes). I think this is because I had deleted them from my HTC in the meantime.
Trouble is, there is no setting ""delete mail on server" to check or uncheck under mail/menu/more/settings/send & receive, so I cannot follow the above advice. Only Mail size limit, Update schedule, Download options (it's not in there), Auto download message, Folder to sync, Reply with original text and Always bcc me.
What am I missing please ? Software says it is Android 2.3.3.
Thanks in advance.
I use K9 mail and go to more/settings/fetching mail/when I delete
I am flummoxed. I changed the HTC settings from IMAP to POP and did some tests; nothing being deleted ie still available on server. But when I looked at "Send and receive" options, I now have a list with 2 new option, inluding ""delete mail on server". It was not there before. Honest !!
I have been bak and re-set the thing to IMAP, and then the option about deleting from the server disappears again. So I am not going mad. But why should the options be different ?
low on memory
My father In-law has a Thunderbolt and is constantly having a low on memory issue on his phone.. When I go and look at his app's, his exchange is hogging up 2.6 gigs of memory while everything else (APPS) is using only KB'S of memory nothing big.. How would I be able to transfer his exchange email to the SD card,, He has a 32 gig card with 26 gigs of it being free.
Thanks for your help.
Just rooted with bean V5. Went to check my email and nothing is being received. I send a test from my email to my yahoo account and it shows up on my laptop. refresh phone....nothing. Reboot phone and still nothing. all my settings appear to be correct. I went to accounts and sync to delete account and re-attempt to add email account. It wont even let me delete yahoo account and says I must do factory wipe in order to delete this account. Its not my gmail account I'm trying to delete so why is this an issue!? I cant figure this out and it is pissing me off!!
Please give some direction if you can.