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I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
PHP is insurance. They send you a new device, not repair yours. I dont remember the exact pricing, but i think its about $120.
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
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Killbynature said:
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
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They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Daguse said:
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
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Click to collapse
Yeah the touchscreen stills works but lcd is completely cracked. Fell out of the power skin case....
Killbynature said:
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I have had phone repaired at jetcity devices (google). They do a lot of iphones but they also do screens for Androids.
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Killbynature said:
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
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I talked to one of the reps and they said the only way they could change your color is if your original color is out of stock /:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
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Killbynature said:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
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Not a whole new phone, only a refurbished device.
Well I'm going to do it I was one of the lucky ones to get a good screen hopefully I don't have to go through them again
Sent from my HTC Glacier using XDA App
Ok paid 130 free overnight shipping and they change the color for me was reluctant at first though.
Sent from my HTC Glacier using XDA App
sounds good... let us know about the screen.
The screen is good I got a refurbished red one. Using Trident case now Ill never buy another phone again without a case unless its has gorilla glass.
Sent from my HTC Glacier using XDA App
Alright, so I got a Sensation from a friend today that has a smashed screen and a broken back from being thrown at the ground. I was wondering if any one knows how to check if the board is still good? It won't vibrate so I'm guessing that means its broken. If the LCD and digitizer aren't attached will the phone even power on? I also tried plugging it into the wall charger and nothing happens. Any advice? Do you guys think its broken? Thanks!
Here is a picture of the damage, kinda shows how hard it was thrown...
Sent from my Galaxy Nexus using Tapatalk 2
Take it apart and take a good look, that's the best advice I can give. Replace the LCD (if needed) and the digitizer if the board and components look alright.
sshede said:
Take it apart and take a good look, that's the best advice I can give. Replace the LCD (if needed) and the digitizer if the board and components look alright.
Click to expand...
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Thanks, the insides look perfect.
Anybody else? I would really like to know if I should drop the cash to fix it.
Sent from my Galaxy Nexus using Tapatalk 2
TB13 said:
Thanks, the insides look perfect.
Anybody else? I would really like to know if I should drop the cash to fix it.
Sent from my Galaxy Nexus using Tapatalk 2
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The screens the difficult part , the housing will only cost you 12 bucks off eBay. Well if you replaced the screen and housing and it looked and worked ok, you could probably get 200 for it on eBay or the forums here. So do the math and see if you'll break even
Sent from my sensational sensation 4g
I'd give it a try, I paid 500 for my sensation its very worth it if you can fix it. Parts are not too expensive. I say go for it! Don't sink too much into it incase it can't be fixed but do give it a try! Man your friend needs anger management if he does this stuff to his devices, haha lol!
Good luck let us know how it goes ok?
Sent from my HTC Sensation 4G
yahhboy said:
The screens the difficult part , the housing will only cost you 12 bucks off eBay. Well if you replaced the screen and housing and it looked and worked ok, you could probably get 200 for it on eBay or the forums here. So do the math and see if you'll break even
Sent from my sensational sensation 4g
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Thats what i was going for, I think i am going to try, if it doesnt work, i can most likely get my money back out of it even broken.
realsis said:
I'd give it a try, I paid 500 for my sensation its very worth it if you can fix it. Parts are not too expensive. I say go for it! Don't sink too much into it incase it can't be fixed but do give it a try! Man your friend needs anger management if he does this stuff to his devices, haha lol!
Good luck let us know how it goes ok?
Sent from my HTC Sensation 4G
Click to expand...
Click to collapse
I really like the phone, and I really don't want to trash it. When he told me what he did to it I was shocked and thought the are thing. I am going to order some parts this next week and I will post back with findings.
Sent from my Galaxy Nexus using Tapatalk 2
better you buy a new one, brand new unlocked sensation here cost $360
If you do try to fix it, report back on the process/success, would be interesting to know how it goes
Sent from my HTC Sensation XE with Beats Audio using xda premium
You could try to boot into bootloader and see if fastboot works
aimcr7 said:
better you buy a new one, brand new unlocked sensation here cost $360
Click to expand...
Click to collapse
Why? The parts are only about $70.
Raven2k said:
If you do try to fix it, report back on the process/success, would be interesting to know how it goes
Sent from my HTC Sensation XE with Beats Audio using xda premium
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Will do!
ziddey said:
You could try to boot into bootloader and see if fastboot works
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Click to collapse
It won't do anything, even plugged in.
Sent from my Galaxy Nexus using Tapatalk 2
Does anyone know how I can test the LCD to see if its any good?
you've got bigger fish to fry if you're getting nothing via usb
ziddey said:
you've got bigger fish to fry if you're getting nothing via usb
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Yeah... any ideas on what I could do? I'm guessing with how hard it was thrown it messed up the main board and its pretty much trash now...
Sent from my Galaxy Nexus using Tapatalk 2
Basically my WiFi signal drops and reconnects every 5 minutes, and sometimes I lose "4G" and all bars of service completely. AT&T told me to call HTC. The guy made me apply pressure to the back of the phone under the camera, and all of a sudden, my WiFi signal was strong and stable. He said I would have to mail them my phone, so I said no way, I'm not going to be without a phone for like a week or more, so I called AT&T, told them HTC told me it was a hardware issue not a software issue, so finally, after spending 2+ hours on the phone, AT&T is sending me a replacement phone.
Thought I would share this in case there are others in a similar situation.
Sent from my HTC One X using Tapatalk 2
You had to return your old phone though, right? I would do the same but I can't be without a phone
when you get sent a new one they send you a post paid sticker to put the old phone in. You don't go without.
Sounds like someone needs to start testing for the S-Off guys
Sent from my HTC One X using Tapatalk 2
SoberGuy said:
Sounds like someone needs to start testing for the S-Off guys
Sent from my HTC One X using Tapatalk 2
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agreed. :angel:
SoberGuy said:
Sounds like someone needs to start testing for the S-Off guys
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Are you saying I should test S-off on the phone I'm sending back to AT&T? I'm already worried about relocking the bootloader and flashing stock RUU before I send it back lol.
Sent from my HTC One X using Tapatalk 2
If you brick it they won't know.
acles003 said:
Are you saying I should test S-off on the phone I'm sending back to AT&T? I'm already worried about relocking the bootloader and flashing stock RUU before I send it back lol.
Sent from my HTC One X using Tapatalk 2
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Exactly what I'm saying. I'd bet they automate scripts to test so it's a one click, or get on chat and walk you through it step by step.
Sent from my HTC One X using Tapatalk 2
gunnyman said:
when you get sent a new one they send you a post paid sticker to put the old phone in. You don't go without.
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Oh awesome, I need to look into this then. Thanks!
I'd really look over the devices you get sent if I were you. They've sent me out 3 warranty replacements (waiting for the 4th) but I keep sending them back because they all have extremely noticeable defects. They said they will keep sending them until I get one that is in good condition. I don't have to argue with them at all. I wish I could go to a completely different phone but they won't do that.
Sent from my HTC One X using xda app-developers app
SkizzMcNizz said:
I'd really look over the devices you get sent if I were you. They've sent me out 3 warranty replacements (waiting for the 4th) but I keep sending them back because they all have extremely noticeable defects. They said they will keep sending them until I get one that is in good condition. I don't have to argue with them at all. I wish I could go to a completely different phone but they won't do that.
Sent from my HTC One X using xda app-developers app
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What is the process for this? I don't want to go into a service center to which there are several in my area
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Irish Enigma said:
What is the process for this? I don't want to go into a service center to which there are several in my area
Sent from my HTC One X using xda app-developers app
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Just call the AT&T customer service 1-800 number. Explain your issue, say you already did a factory reset, and they should offer to replace the phone.
Sent from my HTC One X using Tapatalk 2
I've got one of each (one top and one bottom cover) for the T-Mobile One S. They're brand new, never been used. Figured there'd be someone out there that's dropped a One S already. Purchased for my One S for that reason but I ended up going a different route. These just came in the mail today and I have no use for them.
Ebay listings I purchased them from:
http://www.ebay.com/itm/15084680582...X:IT&_trksid=p3984.m1497.l2648#ht_1010wt_1254
http://www.ebay.com/itm/15084630866...X:IT&_trksid=p3984.m1497.l2648#ht_1155wt_1254
$20 shipped to anyone in the US. If you need help figuring out how to take that bottom cover off just lmk. It's pretty easy.
I'm very interested. My top half is loose and squeaks, kind of bugging me. EVERY HTC phone i've bought squeaks.. lol
Paypal? I'll need to run out to walmart to put money on my card.
I'll be able to pay later tonight or tomorrow afternoon.
xxquicksh0txx said:
I'm very interested. My top half is loose and squeaks, kind of bugging me. EVERY HTC phone i've bought squeaks.. lol
Paypal? I'll need to run out to walmart to put money on my card.
I'll be able to pay later tonight or tomorrow afternoon.
Click to expand...
Click to collapse
No rush, it's yours. [email protected]. Pm me here your address, even if it's included in paypal. It's 5:45PM here so it's too late to ship today, if you shoot me $$ in time tomorrow I'll make sure to have it shipped tomorrow. Else there is always Friday
wootroot said:
No rush, it's yours. [email protected]. Pm me here your address, even if it's included in paypal. It's 5:45PM here so it's too late to ship today, if you shoot me $$ in time tomorrow I'll make sure to have it shipped tomorrow. Else there is always Friday
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Click to collapse
Sweet, sounds good to me.
I'll have to make sure I have the correct address in PayPal once I get back home.
(We just moved from out of state, and lived with family for a while. I still need to get everything switched over)
Sent from my HTC VLE_U using xda premium
i was in need of the top cover not to long ago, but HTC is sending me one for free
good luck with sales
clubkevin11 said:
i was in need of the top cover not to long ago, but HTC is sending me one for free
good luck with sales
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I just keep forgetting to call HTC, I know they'll send me one. But I don't mind paying
Sent from my HTC VLE_U using xda premium
xxquicksh0txx said:
I just keep forgetting to call HTC, I know they'll send me one. But I don't mind paying
Sent from my HTC VLE_U using xda premium
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When I asked them they said I'd have to send my phone to their repair shop
Sent from my HTC One S using xda premium
k1llacanon said:
When I asked them they said I'd have to send my phone to their repair shop
Sent from my HTC One S using xda premium
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You should call again, under our warranty we can get a replacement accessory for every accessory. The top cover is a accessory
Sent from my HTC VLE_U using xda premium
xxquicksh0txx said:
You should call again, under our warranty we can get a replacement accessory for every accessory. The top cover is a accessory
Sent from my HTC VLE_U using xda premium
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So can I get the whole housing under accessories ?
Sent from my HTC One S using xda premium
k1llacanon said:
So can I get the whole housing under accessories ?
Sent from my HTC One S using xda premium
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The whole thing? I think that would require being sent in.
Anyways I just sent the money, I'm getting ready to send you a pm with my address.
Have a replacement phone coming in, will AT&T charge me for my current damage? Pics
I have a replacement due here tomorrow and I dropped my phone today. Will AT&T charge me ($504 i think) because of this body damage?
Hope not
Nah, I think you'll be alright. The most expensive parts are the glass/digitizer. Insurance claims are 200 bucks, but they'll probably just chalk this up to normal wear and tear, replace the case, and be done with it.
CollegeProfesor said:
I have a replacement due here tomorrow and I dropped my phone today. Will AT&T charge me ($504 i think) because of this body damage?
Hope not
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i'm not sure about att..
but htc they might...
they may just deny your warranty, because there are physical damage on the phone.
they denied mine, because i have a small crack on the case...
Is it a warranty claim or an insurance claim?
Sent from my Nexus 7 using xda premium
nooomoto said:
Is it a warranty claim or an insurance claim?
Sent from my Nexus 7 using xda premium
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Warranty
CollegeProfesor said:
Warranty
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From HTC America or through att?
Sent from my HTC One XL using xda premium
nooomoto said:
From HTC America or through att?
Sent from my HTC One XL using xda premium
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I'm sure it's through att. I never contacted HTC for any warranty or otherwise
CollegeProfesor said:
I'm sure it's through att. I never contacted HTC for any warranty or otherwise
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Then you'll be fine. I've exchanged probably a dozen or so devices over the years and have never had anything but a smile and a new device from ATT.
HTC America is a very different story lol
Sent from my HTC One XL using xda premium
nooomoto said:
Then you'll be fine. I've exchanged probably a dozen or so devices over the years and have never had anything but a smile and a new device from ATT.
HTC America is a very different story lol
Sent from my HTC One XL using xda premium
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Sounds great, thanks! Device just came in, definitely getting a case. I love this phone the way it is though, so sleek
CollegeProfesor said:
Sounds great, thanks! Device just came in, definitely getting a case. I love this phone the way it is though, so sleek
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I just called in for a replacement and it should be here in 2 days. Do there refurbished replacements look like new and was it on the latest OTA or 1.85?
Sent from my SAMSUNG-SGH-I747 using xda premium
The phone was flawless. It was an HT25 running 1.85 but I updated to the latest version
Sent from my HTC One X using xda app-developers app
CollegeProfesor said:
The phone was flawless. It was an HT25 running 1.85 but I updated to the latest version
Sent from my HTC One X using xda app-developers app
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Well let's hope mine will be the same. I'm nervous. Lol.
Tiffany84 said:
Well let's hope mine will be the same. I'm nervous. Lol.
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Ive gotten nothing but perfect replacements from AT&T in the years I've been with them. I wouldnt worry
CollegeProfesor said:
Ive gotten nothing but perfect replacements from AT&T in the years I've been with them. I wouldnt worry
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Got my device in less than 24 hours. Phone was in mint condition and still on 1.85. I couldn't be happier.
Sent from my SAMSUNG-SGH-I747 using xda premium
Yay!