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Hey everyone, I just got my One S yesterday and found out last night that the incoming phone calls aren't coming through. I can receive and send text message and make outgoing calls. Any idea if this is a problem with the phone or maybe a t-mobile outage?
OneSnoob said:
Hey everyone, I just got my One S yesterday and found out last night that the incoming phone calls aren't coming through. I can receive and send text message and make outgoing calls. Any idea if this is a problem with the phone or maybe a t-mobile outage?
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Why don't you call the store you got it from or call C.S you just got it so anything wrong with it could be handled with them. Have you tested it yourself calling from another phone?
djdant said:
Why don't you call the store you got it from or call C.S you just got it so anything wrong with it could be handled with them. Have you tested it yourself calling from another phone?
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I just realized that wifi calling works. I also just called t-Mobile and after 30 minutes of diagnostics they told me that there is a network outage for new activations. Since it took them so long to figure out there is a network outage, I think they are full of it.
Are you still having this issue?
My wife just emailed me saying she was trying to call me but the call wasn't going through.
I was immediately getting calls when I changed my SIM yesterday...
fortyoneacres said:
Are you still having this issue?
My wife just emailed me saying she was trying to call me but the call wasn't going through.
I was immediately getting calls when I changed my SIM yesterday...
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Click to collapse
When I first turned the phone on and called to activate my new SIM, tmobile made a test phone call to my new phone and everything worked fine. But now that I think about it, I think wi-fi calling was active at the time. I haven't received any calls today so not sure if the issue is still there.
This happened to me when switching telco, I got a SMS from new operator with a date but no time when my number would be ported. On that day I could make calls and send SMS but not get any calls. Turns out my number had been ported to new telco without me realizing this (I was still using my old SIM since it seemed to work to me.) After changing to new SIM everything was fine. All of this was on a desire though so might not apply to you ofc
frdd said:
This happened to me when switching telco, I got a SMS from new operator with a date but no time when my number would be ported. On that day I could make calls and send SMS but not get any calls. Turns out my number had been ported to new telco without me realizing this (I was still using my old SIM since it seemed to work to me.) After changing to new SIM everything was fine. All of this was on a desire though so might not apply to you ofc
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Yep, just got a new SIM card and everything is fine.
OneSnoob said:
Yep, just got a new SIM card and everything is fine.
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Update: The phone worked for 24 hours and now is back to not receiving phone calls. Anyone else experiencing these problems?
OneSnoob said:
Update: The phone worked for 24 hours and now is back to not receiving phone calls. Anyone else experiencing these problems?
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Click to collapse
Sounds like you have a bad phone, call CS or take it back and demand a replacement.
Sent from my myTouch_4G_Slide using xda premium
Calls not coming through - possible solution
I had this problem when I first got it.
First under settings->call->Use Internet calling - make sure you select Only for Internet calls.
Now go to wifi and make sure you are connected to a Wi-Fi network - then click the More menu listed under Mobil Network (three dots). If you have wifi calling enabled, go to Wi-Fi Calling Settings->Connection Preferences and select Cellular Preferred - otherwise you won't be able to make calls when not near a Wi-Fi.
Hope this helps - it took me forever to track it down!
no99sqrd said:
I had this problem when I first got it.
First under settings->call->Use Internet calling - make sure you select Only for Internet calls.
Now go to wifi and make sure you are connected to a Wi-Fi network - then click the More menu listed under Mobil Network (three dots). If you have wifi calling enabled, go to Wi-Fi Calling Settings->Connection Preferences and select Cellular Preferred - otherwise you won't be able to make calls when not near a Wi-Fi.
Hope this helps - it took me forever to track it down!
Click to expand...
Click to collapse
The problem is i can make calls, just can't receive them. I don't think it's the phone as when people call me it goes to an automated message saying i'm not on the network. Even my voicemail doesn't work.
I just got T-Mobile's $30 pre-paid plan with 100 Min Talk + Unlimited texts & Web (5G @ 4G). Perfect plan for me on my HTC Sensation.
I use Google Voice... and that is my primary number. I don't give my T-Mobile number out to anyone, only the Google Voice number.
With T-Mobile Prepaid, you can't change the voicemail forwarding number... so if I decline a call, it goes into T-Mobile's voicemail instead of my GV mail. If I let the phone ring, and don't decline the call, it goes to GV after 4 rings.
I've been looking for a solution where GV will work under all circumstances, and think I understand one, but want to be sure before I do it...
If I call T-Mobile to disable their voicemail, I should be able to use only my Google Voice mail. Is that right? Will it go to GV if I decline a call?
Any confirmation, or additional advice would be greatly appreciated!
Google Voice
I had T-mobile prepay on a G1 last year. When i found Google Voice, I had wanted to do what you are looking to do. I called T-Mobile and asked them they told me even if i disabled my voice mail the phone would just ring and ring. Never giving the option for Google Voice voice mail to kick in.
Currently I have a regular Sprint account and want to keep both numbers but use the Google Voice voice mail. I had set it up but it told me one of the numbers would have to be deleted if i continued. Basically i want to give random people and bill collectors google voice. Then save my real number for people closer to me.
Thanks for the reply...
I'm not sure that's right though. If I decline the call... it might still continue to ring a couple more times on their end, but GV kicks in after 20 seconds... doesn't it?
You may be right, I'd like to get more confirmation though.
I appreciate it.
I found this out the hard way too. It was very disappointing. I read in a couple forums that people called T-Mobile support and asked for their tier 2 support who could manually override the forwarding numbers. Unfortunately, when I tried it, the support agent said that forwarding wasn't possible under the prepaid plans. I still wonder how it was possible that others reported having success. Will there ever be a fix for us T-Mobile prepaid / Google Voice users?
Sent from my CM7 LG-P999 using XDA
I appreciate the responses...
but it still doesn't answer the question...
If I disable T-Mobile voicemail on the phone. Wouldn't Google Voice pick up the call after a certain number of seconds?
Rather than just keep ringing, GV would answer it and play the VM message... wouldn't it?
Works for me, thanks everybody.
Ok, I called CS and had them de-activate my voicemail on my prepaid voice service.
If you call my tmobile # directly, and the device is on, it rings for 30 seconds, then goes into tmobile voicemail system asking for a #. If the device is off, it goes directly into the tmobile voicemail system asking for a #.
If you call my google voice, it rings for 30 seconds whether the device is on or not, then goes into google voicemail.
This works for what I need, and I hope it answers a question or two for others.
Also, the tech support guy said it can take a couple hours to go through, but it worked for me within a minute. The text msg I received however, said something about changing my service to monthy 4G, and I had to go make a payment. He said to ignore that, and it appears he was right, as my account still says monthy prepaid voice on mytmobile.com.
Somehow, I think the tmobile voicemail system doesn't send a pickup signal unless it's going into a mailbox. Or, maybe the Google guys programmed their end to know about this non-answer, and ignores it.
Ok so i am on the same plan and here is what I got so far after having them turn off the VM feature. You can call Tmobile customer care free using *8646.
1)If Tmobile Phone number is called calls will either continue to ring or will get a busy signal once decline/text response is initiated
2) If GV number is called, phone will ring 5 times regardless of decline/text and will go to GV VM.
More short codes can be found here for t-mobile pre paid services.
Hope this helps.
check out this post. it works. ive done it.http://www.talkandroid.com/guides/g1/replace-t-mobile-voicemail-with-google-voice-visual-mail/
How to get Google Voicemail on StraightTalk (with T-Mobile SIM card)
This also works to get Google Voice (GV) voicemail from Straight Talk if you are using their T-Mobile SIM card. For example, using the lovely cyanogenmod7 on my rooted old Motorola MB200, here are the steps I took:
I did not call customer service to get them to turn off my Straight Talk/ T-Mobile voicemail, since I don't think I'll need to.
In your cell phone (not GV)'s contacts list or address book, add a new contact with your Straight Talk/T-mobile mobile number (NOT your GV number).
While adding this new contact, select the Option to send your incoming calls for this contact straight to voicemail.
Call Settings > Voicemail Settings > Write down this number, and then change it to your new GV number.
I also UNchecked the LED voicemail notification box (so I won't even KNOW if my phone tries to tell me about Straight Talk/ T-Mobile voicemails).
adellefrank said:
I also UNchecked the LED voicemail notification box (so I won't even KNOW if my phone tries to tell me about Straight Talk/ T-Mobile voicemails).
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Click to collapse
Where is this? I want to turn off those bloody notifications too.
Turn off voicemail notifications if not Google Voice
thebobp said:
Where is this? I want to turn off those bloody notifications too.
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For me, on cyanogenmod7, I stopped getting T-Mobile/StraightTalk voicemail notifcations by UNchecking the box at: Settings > Call Settings > Other Call Settings "Voicemail notifications".
adellefrank said:
This also works to get Google Voice (GV) voicemail from Straight Talk if you are using their T-Mobile SIM card. For example, using the lovely cyanogenmod7 on my rooted old Motorola MB200, here are the steps I took:
I did not call customer service to get them to turn off my Straight Talk/ T-Mobile voicemail, since I don't think I'll need to.
In your cell phone (not GV)'s contacts list or address book, add a new contact with your Straight Talk/T-mobile mobile number (NOT your GV number).
While adding this new contact, select the Option to send your incoming calls for this contact straight to voicemail.
Call Settings > Voicemail Settings > Write down this number, and then change it to your new GV number.
I also UNchecked the LED voicemail notification box (so I won't even KNOW if my phone tries to tell me about Straight Talk/ T-Mobile voicemails).
Click to expand...
Click to collapse
It works, but as soon as you cycle power on your phone you loose the settings. At least I did on my Galaxy Nexus
adellefrank said:
This also works to get Google Voice (GV) voicemail from Straight Talk if you are using their T-Mobile SIM card. For example, using the lovely cyanogenmod7 on my rooted old Motorola MB200, here are the steps I took:
I did not call customer service to get them to turn off my Straight Talk/ T-Mobile voicemail, since I don't think I'll need to.
In your cell phone (not GV)'s contacts list or address book, add a new contact with your Straight Talk/T-mobile mobile number (NOT your GV number).
While adding this new contact, select the Option to send your incoming calls for this contact straight to voicemail.
Call Settings > Voicemail Settings > Write down this number, and then change it to your new GV number.
I also UNchecked the LED voicemail notification box (so I won't even KNOW if my phone tries to tell me about Straight Talk/ T-Mobile voicemails).
Click to expand...
Click to collapse
Hmm, doesn't work for me, on ICS, Tmo $30 prepaid, galaxy s2.
Under call settings, voicemail service ... doesn't list a number, nothing to change.
In call, settings, there IS a "call forwarding" option for unanswered calls, with tmo voicemail number in it, but, I can't change this number, keeps saying network error when I try.
Anyone got this to work with ICS?
Thanks!
I'm on T-Mobile's Monthly 4G as well. What worked for me is I went into my phone settings and set the voicemail service to "my carrier" and the voicemail number to my Google Voice number. When I get a voicemail message I receive an SMS notification. Then I just dial my GV number and listen to the voicemail. This works if I decline the call or let it ring through. Seems to be an adequate solution for me.
manlisten said:
I'm on T-Mobile's Monthly 4G as well. What worked for me is I went into my phone settings and set the voicemail service to "my carrier" and the voicemail number to my Google Voice number. When I get a voicemail message I receive an SMS notification. Then I just dial my GV number and listen to the voicemail. This works if I decline the call or let it ring through. Seems to be an adequate solution for me.
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Click to collapse
What "voicemail number" where? There doesn't seem to be such an option in ICS, Samsung Galaxy SII, under "call settings -> voicemail".
Thanks!
noneone said:
What "voicemail number" where? There doesn't seem to be such an option in ICS, Samsung Galaxy SII, under "call settings -> voicemail".
Thanks!
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Click to collapse
oh wow I am glad I found this thread. I just switched to ST and from darkside to CM9 and now I cannot get GV to work anymore. Also you are correct there is no voicemail number in CM9 only call forward options which fail if you try to change them. Also why is there no call settings from the Settings menu, you can only get there from the Phone app lol. This really sucks because I am liking CM9 but need google voice so may have to go back to the darkside lol.
I take that back you can change the number but when you try changing the service from carrier to GV you get forwarding number change unsuccessful.
daweeze02 said:
oh wow I am glad I found this thread. I just switched to ST and from darkside to CM9 and now I cannot get GV to work anymore. Also you are correct there is no voicemail number in CM9 only call forward options which fail if you try to change them. Also why is there no call settings from the Settings menu, you can only get there from the Phone app lol. This really sucks because I am liking CM9 but need google voice so may have to go back to the darkside lol.
I take that back you can change the number but when you try changing the service from carrier to GV you get forwarding number change unsuccessful.
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Is darkside gingerbread? I am on stock ICS and have these issues, can't change forward anything in ICS.
noneone said:
Is darkside gingerbread? I am on stock ICS and have these issues, can't change forward anything in ICS.
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No it's ICS. I found out Tmobile prepaid doesn't allow call forwarding so GV doesn't work so that's why there is the work around in this thread except I cannot get it to work.
daweeze02 said:
No it's ICS. I found out Tmobile prepaid doesn't allow call forwarding so GV doesn't work so that's why there is the work around in this thread except I cannot get it to work.
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Just to be clear .... Google Voice works just fine, with a VOIP program (grooveip, talkatone, etc.) you can make calls over the wireless data plan, or use google voice straight on the tmo cell minutes.
The issue ... by default .....
1) calls to your tmo cell number get answered by your tmo voicemail, NOT by google voice mail.
2) Calls to your google voice, if forwarded to your cell number, ALSO get answered by your tmo voicemail.
So google voice works great and fine. There is an issue only if you want to use google VOICEMAIL ......
There are two scenarios .....
1) You ONLY want to use your google voice NUMBER, you never want to use your tomo number (or at least don't want to get voicemails if someone calls your tomo cell number.
The solution here is to simply turn off your tmo voicemail, and all calls to your google number will be answered on google voicemail if you don't pick up, and all calls to your tmo cell number will go to /dev/null (nowhere) if you don't pick up. BUT, if you're not giving anyone your tmo number,you don't care.
2) You want to use your google voicemail for google number calls, and you DO want to use tmo number and to have google voicemail, work for your tmo cell number i.e. you want to have two active numbers each going to google voicemail.
Well you can't. At least that's what we think for ICS ...
Post earlier in this thread shows a technique that might work on gingerbread, but, with ICS, doesn't seem to be anyway to forward the tmo voicemail number to google voice.
Please someone post back if they figure out a way to get this to work.
Thanks!
Guess I should have clarified I was only trying to get it for VM's. GV calls, sip etc all work fine for me.
I have read the many past messages on this, but none completely work. FYI, I have my Sprint account integrated with GV.
If I receive a message and delete it (Actually, archive it as Sprint VM calls it.), the notification doesn't go away until I clear Phone data. When I receive another voicemail, the notification comes back along with I assume is GV's. GV's is easy to clear. Sprint's isn't and it keeps coming back.
How can I stop Sprint from sending VM notifications? Setting in dialer or GV or GV app?
Right there with ya. Only my Dialer VM Setting doesn't have GV in it...it did...but vanished! No idea how to get it back without a factory image flash.
Sent from my Nexus 5 using Tapatalk
are you on a custom rom? I haven't experienced that since carbon with GV integration with that dialer, but there was a known bug that was around since july and they never got arount to fixing it
I'm using stock rooted Nexus 5.
Same. Stock + root + cwm
Sent from my Nexus 5 using Tapatalk
Try this from my thread: http://forum.xda-developers.com/showthread.php?t=2562262
I had the same problem but I'm on AT&T. I resolved this issue by going on the Google voice website and deleting my AT&T mobile number from the service (you'll find this in the settings). I then re-added the my AT&T mobile number to the service and verified the account on my phone (per the website's instructions). I have not had an issue on my N5 since doing this. I tend to switch between several phones and I'll occasionally get this issue with new devices.
I know I'm a little late, but I've had this problem for month and just found a solution.
There's an exposed module called NotifyClean. You can use that to disable specific notifications on startup. I tried it and it works for me.
Cheers.
After numerous attempts of doing numerous things, I finally got my phone back to the following condition:
Unlocked Bootloader
TWRP
NO root
Oreo 8.0 stock ROM (from backup created by TWRP)
Everything works but I have no voicemail capabilities. If I call my voicemail, I get a busy signal. If someone else calls me and I don't answer the phone, it just rings and never goes to voicemail. I have been looking for the Sprint Voicemail APK to no avail. All threads either lead me to Visual Voicemail APK, which no longer works or doing a ##BRAND# dial to Sprint which should reload all native Sprint apps that are not on your phone. After call and reboot, still no voicemail app. I tried to sideload a RUU with ADB but that failed with numerous errors. Using my TWRP backup was the only way I got back to where I am. I don't know why the backup didn't have the voicemail app.
Soooooo... Is there anywhere I can get the Sprint Voicemail APK? I don't want to do anything major to get this working for fear of not being able to get it back to its present state. Worse comes to worse, I'll just do without voicemail.
Thanks in advance,
LJ
Don't quote me but there should be a way to extract it from the ruu but if you copy it to the os it might not work if anything else is missing.
Your other option is to flash back to stock and start over with the ruu in zip format, flashed from external sd.
It seems to me that the app is there but something else isn't right or missing.
I like Google Voice for regular and visual voicemail and everything follows from one phone to another.
Ok. I couldn't sideload a RUU without getting error msgs. I found the correct RUU.EXE and installed it successfully. But I still have no voicemail. How can this be? I thought this would bring my phone completely back to stock.
LJ
dal320driver said:
Ok. I couldn't sideload a RUU without getting error msgs. I found the correct RUU.EXE and installed it successfully. But I still have no voicemail. How can this be? I thought this would bring my phone completely back to stock.
LJ
Click to expand...
Click to collapse
It should have..
Sprint VM
dal320driver said:
After numerous attempts of doing numerous things, I finally got my phone back to the following condition:
Unlocked Bootloader
TWRP
NO root
Oreo 8.0 stock ROM (from backup created by TWRP)
Everything works but I have no voicemail capabilities. If I call my voicemail, I get a busy signal. If someone else calls me and I don't answer the phone, it just rings and never goes to voicemail. I have been looking for the Sprint Voicemail APK to no avail. All threads either lead me to Visual Voicemail APK, which no longer works or doing a ##BRAND# dial to Sprint which should reload all native Sprint apps that are not on your phone. After call and reboot, still no voicemail app. I tried to sideload a RUU with ADB but that failed with numerous errors. Using my TWRP backup was the only way I got back to where I am. I don't know why the backup didn't have the voicemail app.
Soooooo... Is there anywhere I can get the Sprint Voicemail APK? I don't want to do anything major to get this working for fear of not being able to get it back to its present state. Worse comes to worse, I'll just do without voicemail.
Thanks in advance,
LJ
Click to expand...
Click to collapse
I don't know where you might have gotten Sprint VM in the past, but it wasn't included in the stock firmware. Hopefully you have it fixed now, but I would do an profile update first. If that doesn't work try dialing ##72786# and reset your carrier information. That will wipe out the carrier information and reboot where your phone should do the hands free activation.
Well the saga continues. I spent over an hour in the Sprint store with one of their techs. I have to admit I was impressed with his efforts because I don't have the Sprint warranty and the fact the phone has an unlocked bootloader. He tried for over an hour, everything he could think possible, reprovisioning the phone, resetting voicemail, he even swapped out my sim card, to no avail. He said it definitely was a phone problem and everything on Sprint's end was setup correctly and to call HTC. Just got off the phone with HTC a few minutes ago. She asked for my IMEI number, put me on hold, came back and said "Voicemail is a paid service provided by Sprint and they have to set it up it is definitely a Sprint problem". It is beyond me that NOBODY (Sprint or HTC) can tell me where the voicemail app is stored on the phone, how it gets there and who puts it there!!!
RUU
dal320driver said:
Well the saga continues. I spent over an hour in the Sprint store with one of their techs. I have to admit I was impressed with his efforts because I don't have the Sprint warranty and the fact the phone has an unlocked bootloader. He tried for over an hour, everything he could think possible, reprovisioning the phone, resetting voicemail, he even swapped out my sim card, to no avail. He said it definitely was a phone problem and everything on Sprint's end was setup correctly and to call HTC. Just got off the phone with HTC a few minutes ago. She asked for my IMEI number, put me on hold, came back and said "Voicemail is a paid service provided by Sprint and they have to set it up it is definitely a Sprint problem". It is beyond me that NOBODY (Sprint or HTC) can tell me where the voicemail app is stored on the phone, how it gets there and who puts it there!!!
Click to expand...
Click to collapse
Again, VM wasn't included on the Sprint HTC U11 from the factory, so it won't be there. You will get an icon that will let you call your VM (your number) that will allow you to retrieve it from Sprint. That was a change from the HTC 10, where the 10 and older had the Sprint VM app installed.
Also consider using: https://www.youmail.com/home/carriers/sprint/voicemail-android
Have you considered the nuke option of using the RUU to reset your phone back to factory standards?
weidnerj said:
Again, VM wasn't included on the Sprint HTC U11 from the factory, so it won't be there. You will get an icon that will let you call your VM (your number) that will allow you to retrieve it from Sprint. That was a change from the HTC 10, where the 10 and older had the Sprint VM app installed.
Also consider using: https://www.youmail.com/home/carriers/sprint/voicemail-android
Have you considered the nuke option of using the RUU to reset your phone back to factory standards?
Click to expand...
Click to collapse
I already flashed a RUU. I found it odd that some of my apps were still on the phone after the flash. The guy at the Sprint store tried the Youmail route. It has to be able to access my Sprint voicemail account and at this time nothing can access my voicemail. Even after the guy at the Spring store double checked my voicemail account. Think I'll find another RUU and try to flash again. And so the mystery continues......
Think it's time to throw in the towel. I've sideloaded,flashed with TWRP and tried an .exe RUU file no no avail. I even downloaded a different RUU file thinking the one I was using might be corrupt. Still no voicemail. I just don't understand when you take a phone back to stock how voicemail can be missing.
dal320driver said:
Think it's time to throw in the towel. I've sideloaded,flashed with TWRP and tried an .exe RUU file no no avail. I even downloaded a different RUU file thinking the one I was using might be corrupt. Still no voicemail. I just don't understand when you take a phone back to stock how voicemail can be missing.
Click to expand...
Click to collapse
I hate to break it to you, but the Sprint HTC U11 never had a voicemail app. So you can flash RUU's until you are blue in the face and you won't get a voicemail app, because their never was one. You dial 1 in your dialer to access voicemail now. Additionally, their is nothing you could have done to mess up your voicemail, because your voicemail is never on your phone, it is only on Sprints servers. I do not know what app you think you had before, but it was never a voicemail app from HTC or Sprint, because this phone has never had one. Hope this helps
wfrandy said:
I hate to break it to you, but the Sprint HTC U11 never had a voicemail app. So you can flash RUU's until you are blue in the face and you won't get a voicemail app, because their never was one. You dial 1 in your dialer to access voicemail now. Additionally, their is nothing you could have done to mess up your voicemail, because your voicemail is never on your phone, it is only on Sprints servers. I do not know what app you think you had before, but it was never a voicemail app from HTC or Sprint, because this phone has never had one. Hope this helps
Click to expand...
Click to collapse
Well I could have sworn there was a "Voicemail" in my app drawer and when I selected it, it would list all my voicemails. If I selected one, it would play it without calling into my voicemail.
It must have something to do with Sprint recognizing and authorizing my phone to access voicemail. I don't understand how I am able to make and receive calls, access data,etc. but yet not voicemail. If I ever get it fixed, I'll update the thread.
VOICEMAIL ISSUE RESOLVED!!!!!!!!
After the insistence of wfrandy that the U11 has never had a voicemail app, I thought I would call Sprint technical support one more time. She reset my voicemail and it WORKED!! I'm not sure why the first time I called Sprint or after spending more than an hour at a Sprint store with their tech guy they could not do what she did.
YEP, wfrandy, you are correct. The U11 has no voicemail app. And YES, your post helped. Many thanks!!!!
LJ
dal320driver said:
VOICEMAIL ISSUE RESOLVED!!!!!!!!
After the insistence of wfrandy that the U11 has never had a voicemail app, I thought I would call Sprint technical support one more time. She reset my voicemail and it WORKED!! I'm not sure why the first time I called Sprint or after spending more than an hour at a Sprint store with their tech guy they could not do what she did.
YEP, wfrandy, you are correct. The U11 has no voicemail app. And YES, your post helped. Many thanks!!!!
LJ
Click to expand...
Click to collapse
Glad to hear you got it worked out. I know your frustration, I have had Sprint HTC phones since the OG Evo 4g, and every one of them had the voice mail app, until the U11. I pre-ordered it and got it on release day and spent way to many hours looking for the VM app, among others, that are mysteriously absent in this phone.
Hey OnePlus fam,
I just thought I would put this out as PSA for anyone on Verizon and having issues with SMS or MMS, as there is little information out there on this for our specific phones.
If you are unable to send or receive any text messages it is most like that the "CDMA-Less" feature needs to be activated.
You can call Verizon and ask them to enable "CDMA-Less" to your account.
Hope this helps
I had to get a new sim card that fixed my problem
Here are also a few links too; the first two are for a 6T but to concept still applies.
https://forums.oneplus.com/threads/no-incoming-sms-or-mms-on-verizon.935610/
https://forums.oneplus.com/threads/verizon-text-messages.937506/
VZW information
https://opendevelopment.verizonwireless.com/faqs?s=LTE
Had the same issue.
Called Verizon and asked them to enable this device as CDMA-less.
Been working perfect since.
Same here. I inserted my Verizon sim in the international version. Data at 50Mbps, Voice, Visual Voicemail and outgoing text messages worked. If it doesn't work for you, make sure you are using slot 1. It may matter. If you have a very old sim, you might need a new one.
I called Verizon and carefully explained that incoming sms was not functional as this was a next generation phone for a world where Verizon turns off their CDMA at the end of 2019 and SMS is routed over LTE. I instructed him to make sure "CDMA-less" was available both in the billing account and the network account. After a bit of digging he found the provisioning settings. Seconds after the phone was provisioned, sms started flooding in the stock message app. Also make sure IMS Basic Visual Voicemail is on your account if VM is giving you trouble. I use VZW Message+ (Verizon Messages) for sms as I can text from a PC also and it will restore previous sms.
By definition the phone uses VOLTE so there is no setting for HD Voice in the phone. That feature is required on your Verizon account but you would have to be switching from an ancient phone not to already have that. I cannot locate any option for Wifi calling and it does not work in airplane mode. I have a google voice number which allows Wifi calling. Interestingly it errors when the phone is in airplane mode but works when cell service is on. It reports "Wifi Call" and appears to use the stock dialer when initiated from the Voice app. Somehow Voice is even more tightly integrated with the stock dialer now than just trapping and routing international calls. This is a bug of sorts as my Moto phone on 8.0 could call in airplane mode with wifi on.
Google Duo appears to be integrated in the dialer but I haven't tried with my wife's Pixel to see if I can switch to Duo while on a regular voice call.
Bootloader unlock was simple: Tap Build # 6x, Developer Options - OEM unlocking, adb reboot recovery, fastboot oem unlock [This erases the phone]
The 7 Pro is an amazing device! Truly the most amazing. I'm really excited. The phone is super super slippery and a drop magnet. It does come with a TPU case.
I'm going to sell my kid's mint 5T and upgrade him too!
BT sucks worse than the Moto phone but I think that is an Android thing as my wife's pixel as issues to with her car. Contacts not syncing and calls not going through while connected to BT. Just have to do work arounds when I have some time.
Hoping video is fixed for the wide camera. They are amazing; but then, I'm coming from a Moto phone which has the worst cameras. Sony knows what they are doing.
Sorry to wake an old thread but did not want to start a new one.
I have verizon and have cdma-less provisioning done already. Have HD voice on the account as well. SMS works fine but I can only send MMS not receive them.
Ive tried moving sim card to other slot, tried reboot, tried factory reset, tried different apps...nothing.
The only time MMS fully works is when I am in safe mode. Anyone have any ideas on what it could be?
Thank you
Try looking in permissions at what app has permissions.
Try the Verizon message plus app
https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs
larsdennert said:
Try looking in permissions at what app has permissions.
Try the Verizon message plus app
https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs
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Permissions were all good, sms/mms permission is in one.
I tried verizon app, MMS works, dont really like the app though, and the customization didnt help me like it enough to keep it.
Super weird that verizon messages work but not the stock app or the Mood SMS app.
morphius88 said:
Permissions were all good, sms/mms permission is in one.
I tried verizon app, MMS works, dont really like the app though, and the customization didnt help me like it enough to keep it.
Super weird that verizon messages work but not the stock app or the Mood SMS app.
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I had to call Verizon 2 or 3 times for them to get it right
I downloaded a couple other SMS apps and they all work fine. So leads me to believe its just something weird with the stock app and with Mood SMS. I will switch to QKSMS for now and requested assistance from Mood SMS so they could take a look. Thanks all.
I'm going to guess MMS didn't work with that app while you were on wifi? Some apps don't know how to route MMS data properly when there both data and wifi available.
It's an option that has to be enabled on the account for Verizon customers, it's the cdma-less option. It took me a couple representatives til one of knew what I was talking about lol
I think his issue is slightly different as he can recieve sms but not mms and it varies on the app he's using.
larsdennert said:
I'm going to guess MMS didn't work with that app while you were on wifi? Some apps don't know how to route MMS data properly when there both data and wifi available.
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No that I already checked. I still have not figured out why I cannot receive MMS on the stock app or on mood SMS. Mood had not replied to my email. I switched to qksms and have no issues anymore.
So ya if anyone else runs into something like I did, try different SMS apps
Yup, I learned this very quickly when I got the OnePlus 6t. Just getting them to understand that the phone was certified on VZW. Then 4 techs before one knew what to do. I think they now can address quickly even over chat.
shooterlgk said:
It's an option that has to be enabled on the account for Verizon customers, it's the cdma-less option. It took me a couple representatives til one of knew what I was talking about lol
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If I get Verizon prepaid will they be able to do this? I had Verizon prepaid once in the past and customer service was much worse than regular Verizon wireless. I am pretty sure that mvnos can't do it but I'm hoping Verizon prepaid can.
cheeto said:
If I get Verizon prepaid will they be able to do this? I had Verizon prepaid once in the past and customer service was much worse than regular Verizon wireless. I am pretty sure that mvnos can't do it but I'm hoping Verizon prepaid can.
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I'm not sure
Yeah, there's a lot more to this than enabling CDMA-less. Before about a month ago data/sms/MMS wasn't working on Android 10 based custom roms and MMS still doesn't work unless you use Messages+.
I get both fine I just have issues with them being received after the phone goes idle for a while. My issues are small stupid crap mile messenger not closing with home button all the time and and Gboard sometimes won't type into the field I'm in