Camera freeze and restart - AT&T, Rogers HTC One X, Telstra One XL

Hi,
I am in Belgium, my phone is unbranded, I bought it in around may, and everything was working fine.
I do have 1.29 that I upgraded OTA, the problem is the device loves to restart itself.
I thought it might be just the sim card not sitting well, i take it out, out of the blue, not very often, will restart itself.
sometimes, it even gives a message, something like, if you don't do anything the device will restart itself in 5 seconds or something like, or sometimes, just restarts.
the most annoying problem is , when I turn on the camera app, in 5 seconds, even if you don't move the camera will initiate a freeze and restart.
if you re quick enough to go to gallery, for some reason, and when u get back to camera, it is fine, until you decide to restart the phone.
One reason I bought this phone is its camera, right, and when you need it, it is not there.
To make sure, I went ahead and did a factory reset, guess what, nothing has changed.
I turned of geolocation, gps etc, nothing is helping.wifi is off.
i turned on airplane mode, it doesn't help.
I never rooted it or anything.
It seems to happen more frequently if the battery is around orange level.
I sent error report like 50 times to htc, perhaps, i thought it might take their attention.
Can you guys suggest something about it???

ozdemirhan said:
Hi,
I am in Belgium, my phone is unbranded, I bought it in around may, and everything was working fine.
I do have 1.29 that I upgraded OTA, the problem is the device loves to restart itself.
I thought it might be just the sim card not sitting well, i take it out, out of the blue, not very often, will restart itself.
sometimes, it even gives a message, something like, if you don't do anything the device will restart itself in 5 seconds or something like, or sometimes, just restarts.
the most annoying problem is , when I turn on the camera app, in 5 seconds, even if you don't move the camera will initiate a freeze and restart.
if you re quick enough to go to gallery, for some reason, and when u get back to camera, it is fine, until you decide to restart the phone.
One reason I bought this phone is its camera, right, and when you need it, it is not there.
To make sure, I went ahead and did a factory reset, guess what, nothing has changed.
I turned of geolocation, gps etc, nothing is helping.wifi is off.
i turned on airplane mode, it doesn't help.
I never rooted it or anything.
It seems to happen more frequently if the battery is around orange level.
I sent error report like 50 times to htc, perhaps, i thought it might take their attention.
Can you guys suggest something about it???
Click to expand...
Click to collapse
Perhaps, you guys want to keep this, because, I have this problem solved with todays OTA update to 4.0.4 by htc.

Related

SK4G Software FLAWED!

What the hell is going on. I tried resetting and everything, even exchanged the device and the new one is doing the same thing! Also vibrating and force closing it is getting on my nerves! The followig seems to happen after a while I am TIRED of having to turn of my phone and turn it back on! ~ I go to play a .mp3 it says " FIle type not supported"...My .mp3 ringtone does not work the phone just vibrates the selected ringtone doesnt work. I got too take a picture or record video it says "Camera Failed"....I get a visual voicemail....the "play" button is grayed out and I have to turn off phone turn it BACK On just to check my voicemail. Also occassioally my sms wont work either. I turn my phone off and on every morning and throughout day I notice this and its getting REAL annoying !
Well first off, this isn't a software flaw, this is specific to you, as we have many users here including myself who are using these phones daily without the issues you are describing.
You had said that the issue was with an mp3, can you upload that somewhere for us to test on our phones?
As far as the camera and visual voicemail, I've never heard of that issue before, perhaps you ended up with a bad phone again?
I am getting the frequent force close with messaging. I also have had problems with the camera and idk about the mp3 stuff I haven't put any ringtones on the phone yet. This is getting really annoying I agree.
I don't have any issues with mine? Have you guys done anything like rooting or flashing anything?
Nope, completely stock. The most I have done is take a screen shot lol.
hmm maybe some have a defect? It's not all SK4g's though, as some of us have no issues at all. I would suggest getting it replaced by T-Mobile, as this is a factory defect. not sure why that happened to you guys. has anyone else had these issues and found any fixes?
That's kinda tough the hearest t-mobile is like 4 hours from here /:
One of my friends who went with me on the trip to get the SK also got one and he says he's never gotten a force close so you may be right. But could it have anything to do with the amount of texts I send/receive? Because I have to admit it is pretty excessive. The failing to send messages when I am receiving one simultaneously is expected, but not the force closes in my opinion.
It shouldn't force close on you. I know mine fails to send every once in a while too, as I text a lot (kinda the reason I got the phone). failing to send isn't as big of a deal, as it notifies you and you just have to click resend. Not entirely sure why it's force closing though? I wonder if a logcat might help? if you have adb installed, you can try adb logcat and see what shows up when you force close? if we can find the issue there, it might be fixable from our end. all depends on where the flaw lies/if it's just a bad apk somehow or if there's an actual hardware issue or something.
I'll do a log next time there is a fc, I'm having another issue or it may be related, but this one is with WidgetLocker I believe. Sometimes when I go to unlock the phone it'll freeze up and then I dont know how to explain it, but it almost seems like it resets but it really doesnt. The phone will blackout for a little then the homescreen will pop up and service will gone for a while until the cards are read just like if I rebooted.
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
sduvick said:
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
Click to expand...
Click to collapse
Yeah I know it does that from time to time, but on my previous phone it wouldn't do that reboot thing where it would lose connection then resend my latest text messages once it reconnected.
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
sduvick said:
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
Click to expand...
Click to collapse
That's what I was thinking too, I'm gonna uninstall it for a bit and see if anything changes.
is anyone else having an issue with notification volume? everytime i reboot my SK, my notification volume gets pushed all the way down to nothing, so i don't get a sound notification for texts, emails, etc, until i move the notif. volume back up in my settings. i did root with the one-click for the Epic 4G.
This is a new UI so alot of the apps i.e. widgets you may put on will cause issues. If you like certain apps contact the dev so your device is supported correctly. Still to new to get mad at it till sum of the bugs get worked out. I did notice a couple of times when I left screen on in pocket on accident that when I go to use it again it doesn't respond to any touch but can move courser around till rebooted then its ok. If some don't already know the sk4g is almost the same as the epic. The sk4g is still a badass phone for 100bucks.
Same as the OP
I know this is a little old, but I've experienced the same problem as the OP so it seems they are not alone with this problem.
I actually tried two different newly formatted SD cards (because I thought it may have been the SD card), and still would have the problem. Then I actually did swap phones about a month ago and it seemed the problem would now take several days to resurface instead of several hours. And I could deal with that.
Since the OTA update about 2 weeks ago, the phone has been back on it's original BS as the OP posted and it's driving me nuts. I actually missed some emergency calls last night because the mp3 ringtone didn't work so I'm finding a solution to this issue today or trashing this phone.
My belief is that there is something interfering with the phone's ability to read the SD card for media. Because other apps I have that save to the SD card or read from it work fine. So I'm going to master reset it and not download any of my apps and see what happens when I set an mp3 ringtone. If it makes it through the day with no hiccups, I'll slowly add back one app at a time until hopefully I can find the culprit.
bipoler if you'd like, we can exchange via PM what apps we both have downloaded and see if we have some in common that may be problems.
I'll post back with any progress.
I've been having the problem with ringtones not working, just getting silence when I get a call. for me it seems to happen when I set a ringtone from the app Zedge, I don't think it happens when I use ringtones from the Android System, which would make sense if the issue is related to reading the sdcard. gonna go back to a system ringtone and see what happens today.
Yeah my phone had all those problems, but I installed the Lightning rom and all those problems went away, except for the ones about messages failing...I text A LOT
Lightning ROM
Thanks for that info on the Lightning Rom. I will check that out. Phone has been working flawlessly all day with the mp3 ringtone and no extra apps besides the master reset. I might give it until the morning before I start putting them back on.
On stock id install so many apps that ran on the background that id get delay from opening closing swiping and turning onthe phone.. so I wiped it installed a custom rom and just kept the essentials.. havnt had a problem since... well.. occasionly ill have to odi but that's on purpose
Sent from my SK4G

Awkward issue in Maps (all versions)

alright, so i bought the nexus 5 month or so ago.
the issue i'm having:
i go in maps. say i'm rather close over berlin. i enter "Munich" in the seach bar. the "flyover" starts. however it doesnt finish over munich, it stops halfway through.
on my device its reproducable. no matter what destination i enter, the flyover just stops somewhere around halfway through, always at the very same spot. it i then go back to the search bar and tap on the "go" button again, the flyover continues, but still doesnt end. it takes me 3 times tapping on the "go"/"search" button until munich is visible. however it is still not centered. even after 5 further clicks its still not completely zoomed in.
this really bugs me. i dont use maps very often, but when i do i have to see this crap.
not quite sure if related, but i'm playing family guy lately. whenever you order a character to do something, the camera usually locks on the character while he walks to wherever he has to go. on my device, the camera just stops following him after a few seconds. seems the same/similar issue than whats going on in maps.
any idea what it could be? i really dont want to root and install a custom rom on the nexus 5 until google supports it.
i already cleared the cache, cleared the data and uninstalled all updates. in every version in every configuration this bug persists.
murfi said:
alright, so i bought the nexus 5 month or so ago.
the issue i'm having:
i go in maps. say i'm rather close over berlin. i enter "Munich" in the seach bar. the "flyover" starts. however it doesnt finish over munich, it stops halfway through.
on my device its reproducable. no matter what destination i enter, the flyover just stops somewhere around halfway through, always at the very same spot. it i then go back to the search bar and tap on the "go" button again, the flyover continues, but still doesnt end. it takes me 3 times tapping on the "go"/"search" button until munich is visible. however it is still not centered. even after 5 further clicks its still not completely zoomed in.
this really bugs me. i dont use maps very often, but when i do i have to see this crap.
not quite sure if related, but i'm playing family guy lately. whenever you order a character to do something, the camera usually locks on the character while he walks to wherever he has to go. on my device, the camera just stops following him after a few seconds. seems the same/similar issue than whats going on in maps.
any idea what it could be? i really dont want to root and install a custom rom on the nexus 5 until google supports it.
i already cleared the cache, cleared the data and uninstalled all updates. in every version in every configuration this bug persists.
Click to expand...
Click to collapse
First step I would try is rebooting your phone into Safe mode. If the problem persists then you can eliminate 3rd party apps from the equation. If it's fixed then you can assume one of your apps is causing the issue.
bblzd said:
First step I would try is rebooting your phone into Safe mode. If the problem persists then you can eliminate 3rd party apps from the equation. If it's fixed then you can assume one of your apps is causing the issue.
Click to expand...
Click to collapse
sorry, forgot to mention: i tried safe mode. problem still persists.
murfi said:
sorry, forgot to mention: i tried safe mode. problem still persists.
Click to expand...
Click to collapse
Have you tried different Locations settings? Does the same thing happen during High Performance, Battery Saver, and Device Only?
Only other thing I can think to try is resetting the phone to factory default.
bblzd said:
Have you tried different Locations settings? Does the same thing happen during High Performance, Battery Saver, and Device Only?
Only other thing I can think to try is resetting the phone to factory default.
Click to expand...
Click to collapse
i have all locations settings turned off. but tried it with them turned on, still the same.
i suppose a factory reset is whats left to do... :/
i might as well root it, while i'm at it

[Q] Permanently stuck in Ultra Stamina Mode

Well after this critical update my phone has gone to sh*t, besides numerous bugs, like crashing and freezing (which already happened before), I've had this phone since January and I've never had so many problems with a phone in my life. This is the biggest nerf I've ever seen, I loaded ultra stamina mode then my phone would not unload when it was turned off, permanently stuck in safe mode, can't use 95% of my apps, still runs internet fine, still drains retarded battery power, just no use of apps, no background, no nothing, I'd hate to have to reset my phone because Sony has no idea to make proper software for their phones before forcing you to update it, this pisses me off, I want a new phone, it's 4 months and I want this piece of sh.
lovespopsicles said:
Well after this critical update my phone has gone to sh*t, besides numerous bugs, like crashing and freezing (which already happened before), I've had this phone since January and I've never had so many problems with a phone in my life. This is the biggest nerf I've ever seen, I loaded ultra stamina mode then my phone would not unload when it was turned off, permanently stuck in safe mode, can't use 95% of my apps, still runs internet fine, still drains retarded battery power, just no use of apps, no background, no nothing, I'd hate to have to reset my phone because Sony has no idea to make proper software for their phones before forcing you to update it, this pisses me off, I want a new phone, it's 4 months and I want this piece of sh.
Click to expand...
Click to collapse
Disable Ultra Stamina Mode
Thanks, Mr. Obvious, it does not solve the problem because it is permanently on, turning it off does nothing it stays on, I can Turn on regular stamina mode, but it's still on Ultra stamina mode, it makes no sense, it will reset my phone if I try to turn on ultra stamina mode, and nothing happens, I've reset my phone, rebooted, tried turning them on a thousand times, does nothing, most apps don't work, or force close themselves.
This is in standbg standby mode, no background, no apps, nothing, all I get ia bare essentials and none of them work, they force close, and my effing keyboard keeps repeating words as well.
lol ranting just because you dont know how to solve the problem yourself? bashing a company just because youre the only person having this issue? buddy, smarten up and search around, repair it with sony pc companion, flash another region's FTF file... there are so much you can do, so stop wasting your time and get going. and if youre one of those lame trolls just to bash Sony, im sorry bud, go troll elsewhere, XDA isnt a place for you to whine. pce!
and FYI, "reset" isnt the same as "repair."
PS: use a better tone on XDA, this isn't a way to ask for help, especially for those who are lending you a hand.
lovespopsicles said:
Thanks, Mr. Obvious, it does not solve the problem because it is permanently on, turning it off does nothing it stays on, I can Turn on regular stamina mode, but it's still on Ultra stamina mode, it makes no sense, it will reset my phone if I try to turn on ultra stamina mode, and nothing happens, I've reset my phone, rebooted, tried turning them on a thousand times, does nothing, most apps don't work, or force close themselves.
Click to expand...
Click to collapse
I said disable, not turn off.
And you cry in here, well root your phone, unlock bootloader and that' s it. Problem solved.

freezes and reboots (Note edge G)

Hi everyone, few days ago i got some problems with my phone.
When i am doing smth, for example chatting in whatsapp(it can be any app, even the menu) , the screen may freeze from 5 to 20 sec. After it, the device may become locked or not. Also, after it, device may reboot. Or just shutdown.
I already tried :
1 wipes (full via phone menu and recovery)
2 formatting flash via custom recovery
3 flashing 5.1 via odin
4 emergency restore via Smart Switch
But the problem is still here.
Is this a hardware problem, or should i try smth else?
Thanx for advice
I'm starting to wonder about hardware issues myself.
I'm getting the feeling that Samsung wound the processor too tight on these phones.
Once I get rooted again,I'm planning a proc' downclock to 2.3/2.4 Ghz.
I'm not totally sure,but if these proc's control the RAM directly,that might help with stabilty issues.
Just to confirm; you did a factory restore and also flashed the stock 5.1.1 for your model and region with Odin 3.10.7?
Sent from my SM-N915G using Tapatalk
yes, exactly. Not sure with odin version, but everything was fine.
Yesterday also tried River rom with Mickey Kernel. First few hours phone worked normally, but was a little bit slow (it is normal for this kernel). But then the problem returned, i got some (2 or 3 ) reboots and lots of freezes.
weird. I started gettig these issues a couple of weeks ago too. Did as you did, Odin, Smart Switch, TWRP. Nothing. On RiverRom it seems to be more stable than on the official Rom. Which is crazy. Searched through all the logs, only idea i got left is keeping in under android logcat on my computer until it crashes.
Also phone won't restart if I want to do that. Not from menu, not from TWRP. It will just not do it. It shuts down and no matter how much I press the power button.... nothing. Hve to take out the battery, wait 30 seconds, plug it back in, and it will start.
Any advices on what logs should be looking at would be much appreciated.
kalin12351 said:
weird. I started gettig these issues a couple of weeks ago too. Did as you did, Odin, Smart Switch, TWRP. Nothing. On RiverRom it seems to be more stable than on the official Rom. Which is crazy. Searched through all the logs, only idea i got left is keeping in under android logcat on my computer until it crashes.
Also phone won't restart if I want to do that. Not from menu, not from TWRP. It will just not do it. It shuts down and no matter how much I press the power button.... nothing. Hve to take out the battery, wait 30 seconds, plug it back in, and it will start.
Any advices on what logs should be looking at would be much appreciated.
Click to expand...
Click to collapse
I just tried to restart my, it booted normally.
Maybe its overheating or smth like this? It will be difficult to demonstrate this problem in service centre
honestly i don't think it's overheating. For me the behavior is a bit weirder, as said, as the phone won't restart, unless removing the battery and waiting for a minute or two before plugging it back in. Every. Single. Time. Not even rebooting from recovery.
I use now riverrom with the emotion kernel (they launched this year a new version of the kernel) and it seems to be better. Weirdly enough, the system gets slower when i turn on GPS (although i have next to nothing appls installed), and the apps that say they stopped responding are the boring ones. System UI, Google Play, etc. Also downloading the kernel auditor from the guys at emotion and enabling logcat seems to help too.
An error i seem to get constantly now is google play services error.
Bluetooth also seems to be an issue, i also have a android watch and it gets kinda weird behavior.

Phone freezes up

Has anyone experienced your U11+ freezing up.
It has happened to me about 3 times.
It generally happens over night while it's charging. I get up one of those mornings and the green light is on, remove the charging cable and I can't wake up the phone. I can't even turn off the phone by pressing and holding the power button to kill the device. The only way is to put it into download mode by simultaneously holding down the vol down key and power key, and then when the menu comes up to select the reboot option to get the phone back to normal.
Has anyone else experienced this or know what could be causing this to happen?
The problem is that I use my phone as my alarm clock, and when it freezes up, my alarm doesn't work.
Any suggestions anyone?
No problem like that until now.
However, noticed sometimes that the my alarm, which is setup for vibration only, only vibrates once and then continues silently alarming until I turn it off.
Happens randomly but still strange. I've to try with another clock app.
That's really odd.
I'm going to turn off the always - on feature and see if I get anymore freezes. I had another one this afternoon.
I'll report back after some time and let you know if there has been no more freezes.
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
globalgpj said:
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
Click to expand...
Click to collapse
I'm still on the October security patch so I'm expecting one for the December period soon I hope.
In regards to your freezes I've not encountered anything like that so far been working flawlessly so far if there is anything I can test let me know
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have been using the AOD since I got the phone yesterday. Not a single freeze
Galactus said:
I have been using the AOD since I got the phone yesterday. Not a single freeze
Click to expand...
Click to collapse
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
globalgpj said:
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
Click to expand...
Click to collapse
Yeah trial and error isn't fun. I'd probably factory reset though and see if it happens with barely any third party apps installed.
globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have the HK model I think and I had the AOD when I first got it, set to motion and nothing has happened to my phone in regards to freezing fingers crossed. I have disabled it for the moment as I noticed a greater battery usage overall, I believe between 9-10% overnight and only 2% when I had it disabled.
Hopefully you find the problem otherwise see if you can get it replaced...
Since not using the always-on feature, I don't have any more freezes. Must be some conflict with the alarms and always-on. Can't see what else could be causing those freeze ups.
My phone surprisingly just froze up yesterday. But at least it's been a long while since not having the always-on feature enabled. With always-on enabled, it seems to have happened every day.
The issue I have most about this, is missing that important call when I haven't realised that the phone is frozen, because sometimes I don't pick up the phone for hours.
I had to do a complete fresh install from scratch and I have no more issues. I believe all my issues came from using HTC's transfer tool when going from u11 to u11+. Importing all the settings features using the Transfer Tool has caused issues. I'll never use this tool again.
All good now.

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