connecting to pic - Windows Phone 7 Q&A, Help & Troubleshooting

Hi,
Im new to windows mobile, i have titan 7, when i connect to computer via usb nothing comes up, didn't installed any drivers becuase i search the google for usb drivers for this but didn't get any so please help.
thx
Kami

Windows Mobile doesn't really exit anymore, first of all. You have Windows Phone 7 (no, not "Windows 7 Phone" like some people say, and yes, the branding is stupid). Despite the similar name it's a very different product from WinMo, although a bit of the low-level code is shared.
Your PC *should* have automatically installed the WP7 driver when you connected the phone, but all it would have done in that case is tell you to then install the Zune software, which is used for syncing with the phone. You can get Zune at http://zune.net, and it should include the needed drivers.
Note that some things, like USB Mass Storage access to the phone's filesystem, just aren't normally possible with WP7.

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Computer Can't Detect my HTC Fuze

I have a windows vista 64 bit. and I've installed WMDC and my computer just won't recognize the device. It sure see's it, but it says that its an "unknown device" and then nothing happens. Any solutions?
is there a chance that your x64 Vista doesn't have all drivers? try using windows update.
if this didn't work, i'd back everything up on my device, go to Start/Control Panel/Device Manager and delete whatever it identified. restart your PC and hard-reset your fuze and try again.
oh and by the way, If i were you, i'd use Windows 7 Build 7077 instead of Vista x64
Reply
I tried everything listed above, still nothing, I can't believe two Windows based operating systems can't just hook up without problems. Why is this happening?
I have the same problem with my diamond. Just not possible to sync, so I have to use bluetooth.
It sucks though, I didn't get Bluetooth for this computer thinking I wouldn't need it. So I avoided the extra charge, but now it's coming back to bite me. But technically I still shouldn't need it if this thing would work.
Is there some sort of bluetooth adapter I can get so I can actually use bluetooth with my laptop? Or does it have to be built in?
If a ROM is replcaed and an OS is replaced, and it stil doesn't work, I would only guess it's a hardware problem.. which seems kinda odd.
I had this problem too. I found out that it was actually the USB Cable that was faulty. If you have another device with mini USB that you can try and see if the same result happens with the same USB cable.
The USB change actually worked, but it didn't sync, it opened as a mass storage device, and the WMDC didn't see it...

[Q] Phone wont be recognized by computer

My Samsung Intercept wont connect to my computer, everytime I plug it in, I get USB device not recognized, how can I get it to be recognized? Im running android 2.2.1, and my computer is running Windows 7 Ultimate 64-Bit
I tried posting a link but the spam prevention police apparently wont let me post links until I have 8 posts. So I'll just quote:
First I tried to use Win 7′s XP mode, which was a total failure. The Windows stock Virtual PC cannot control any devices, it just reads them as belonging to the real computer. After a lot of searching I found the open source Oracle Virtual Box, which is Windows Virtual PC on crack. With Virtual Box, you can mount any number of operating systems to play around with. As a bonus it has the capability to see external devices as its own. All you need is an install disk for your operating system of choice. I had gotten the Intercept to work with both XP and 7 32 bit, so I chose to install a Win 7 32 virtual machine.
For all the specifics on how to install a virtual operating system in Virtual Box, read the user manual. Its large and technical, but skimming the first two chapters should tell you all you need to know to get started. The short version, you set up a partition for your virtual machine, you then “boot” the virtual machine with the install disk of your operating system of choice. You then go through all the normal installation steps, and bingo-bango you now have a virtual copy of XP/7/whatever.
Here is where things get hazy. I was under the impression that the virtual machine would be where I would see the phone. However for mysterious reasons, suddenly the phone now gives me the option to mount and my main Windows 7 64 has no problem letting me into the phones drive!
I don’t know why. I can close the virtual machine and still have access when I plug in. I wish I knew what the heck was going on and how a virtual 32 bit 7 convinced a real 64 bit 7 that the Intercept is OK, but I do not. All I know is that Virtual Box somehow worked for me, perhaps it can work for you. Other than that Virtual Box is a nifty tool I should have had long ago. Good luck!
UPDATE: I wrote this a couple months ago and while it did work, I have a funny feeling that its all just pure luck as to if Windows will bother to recognize the phone. I have computers it works fine on and some that refuse to see the phone no matter what I do. The whole key is to just keep trying, something will work eventually. If all else fails get an app like SwiFTP and move on with your life.
Click to expand...
Click to collapse
Retrieved from wordpress.
Thank you very much for this information, I will get to trying the Virtual Box and the SwiFTP, thank you again.
The above information you gave still didnt work :/, do you or anyone else know what I could do to fix?
Hello, I wanted to say that the whole process for the computer to see the Samsung Intercept is buggy to say the least. I have a good knowledge base of computers as I work as a Desktop Support technician for the past 10 years. I read many posts and replies. None seem to be concrete on a resolution. I tried the usual methods. I downloaded the Samsung SWUpdate+Patch. I downloaded the Sprint USB Modem drivers from Samsung's Web site. I also downloaded the custom files for the Kernel and custom recovery. The first thing I tried on all four of my computers was to install the Samsung USB Modem drivers. The second thing I did was to install the SWUpate+Patch software. My first test computer was a Compaq D500 desktop. Windows XP-SP3 with USB 1.0 ports and a USB 2.0. I placed my phone in USB Debugguing Mode. I then powered off my Phone. I held down the three magic keys to get the phone in "Download" mode. I checked Add/Remove Programs both programs were installed- Samsung USB Modem Driver and the SWUpdate. I first opened the Samsung SWUpdate program. I followed the onscreen instructions of the Samsung program. The program could not communicate with the phone. Bottom right corner of the program said disconneted. I tried chaning the Port Settings in the program to COM1, COM2, etc. All said disconnected. I tried opening the Samsung program several times. Restarting the phone, unplugging the battery etc. I also tried using a different USB cable besides the one that came with the phone. No communication. I tried the same process on another PC which had Win7Pro 32Bit SP1. Almost same results, but I had the computer install these three devices when I opened the Samsung program and connected my phone:Android UMS, S3C6410 Android ADB, CDC Abstract Control Model (ACM) I thought I was good. Status still Disconnected. I restarted the computer tried the whole process again. This time the computer gave me three messages of "Device not Recognized." So I tried a few more different was to get the drivers into Device Manager nothing worked. I even tried that PDA2net app that app wouldn't see the phone wither. Then I looked into the PDA2net directory and saw some drivers .INFs that I thought might work.. I would get a little farther, but then the driver seemed to install and partially recognize the devices, but then a message said that it could start "Error 10" So I tried another computer. Windows 7-64bit. I knew this was going to be a long shot..and it was.. Samsung USB Modem Driver not supported on this version of Windows. So I tried my work computer Win7Enterprise 32Bit. Same issues Device not recognized three or four times. I tried the two USB cables for my phone the OEM one and Aftermarket. No luck. So I had my old trusty Dell D600 laptop. WinXP-SP3 32bit USB 1.0. I installed the Samsung USB Modem driver then the Samsung SWUpate app. I got my Recover.tar file dropped into the Bin dir. I opened the Samsung SWUpdate app and holy **** the damn program was able to connect to my phone I couldn't believe it.. I wanted to take a screen shot of it working just so I could make sure it wasn't B.S. I used my laptop with an Aftermarket USB Cable. I'm not sure if it's a Data USB cable or just a charging cable. I don't think there is two different cables as I've read many times on different fourms. I'm not sure why my laptop works with the phone. When my phone did finally connect it connected on COM3. So maybe it's a port setting/IRQ. I also turned off my Firewall each time just incase it was blocking communication.
If anyone has any questions please feel free to reply. I will try to help in any way possible. I wanted to say thanks to XDA Forum and to Super-6-1 on YouTube..you guys Helped Me more than you know.!!!!!

[Q] Can´t connect Omnia 7 to PC

hey XDAs
received my omnia 7 on last friday and it´s everything i could´ve asked for!
but now i got a little problem...
at first, some facts: i´m on a macbook pro and i use the windows phone 7 connector (tried win 7 and zune via boot camp, too).
i tried to unlock with 2 different trys, a) with chevron and b) with some dialer code to get in the "diagnosis" menu........both tries failed!
but after b) i got a new "diagnosis" tile in my apps menu
now i have the problem, that my pc can´t recognize the phone anymore...win 7 and zune say "no phone connected" and the wp7 connector (mac) doesn´t do anything (should start automatically, when phone is plugged in) but i get a "new network device found" message where i need to configure the new device.
(in addition, i THINK that my phone doesn´t even load the battery through the usb port, so maybe my cable is broken?)
maybe i can´t connect my phone because of the "diagnosis" menu?? and how can i remove this app??? maybe i should do a factory reset?
so what´s the problem here??? even if i can´t do the unlock, it sucks not being able to put music, videos or even updates on my omnia ;(
really nobody?
I don't know anything about using Macs with a WP7, but on windows, you need yo make sure you have the latest Zune. Also, if you have hacked to allow tethering, you have also turned off the Zune sync function.
Sent from my SGH-i917 using XDA Windows Phone 7 App
"so what´s the problem here??? even if i can´t do the unlock, it sucks not being able to put music, videos or even updates on my omnia ;("
The problem is you aren't actually running windows, it's still a virtual system. The USB controls are still through your mac. You will not be able to connect your win7 phone to a mac, that is not possible, and your wasting your time even attempting it. Sell the mac and buy a laptop, you will be happier.
slight22 said:
"so what´s the problem here??? even if i can´t do the unlock, it sucks not being able to put music, videos or even updates on my omnia ;("
The problem is you aren't actually running windows, it's still a virtual system. The USB controls are still through your mac. You will not be able to connect your win7 phone to a mac, that is not possible, and your wasting your time even attempting it. Sell the mac and buy a laptop, you will be happier.
Click to expand...
Click to collapse
If he's using VMWare fusion and accessing a Win7 guest via OSX host, then you're right.
However, if he's dual-booting Win7 through Boot Camp, then it should still work.
Samsung phones, like LG phones, have a way of switching the USB mode to allow Zune or allow tethering (the latter killed by Mango).
Monkeytown will have to follow the instructions for changing the USB mode back to the one that allows for Zune (on LG phones, it's called MS COMPOSITE).
i´m running a dual boot system, no vmware...
and microsoft released the wp7 connector themselves for mac, so it SHOULD work :/
i think i never saw an option of tethering in the settings menu, so how can i do that? i mean, change the usb mode
/e: i managed to get another omnia 7, and it works like a charm via my usb cable and mac connector
so....i would like to see the instructions that i should follow -.-

Can´t connect mass storage on Windows XP SP3

Hi,
Recently I made an installation of the Infused ROM 2.2.3 and Infusion OC kernel on my device, but I can´t make any USB connection (mass storage) to work properly on Windows XP SP3 with Samsung Modem installed, and Samsung SGH-I997 drivers too, Kies installed and etc... when device connects and show the 2 external units, and when begin to copy files between PC and phone device disconnects automatically, and sometimes freezes the entire windows explorer... what I´m doing wrong?
This is both in Windows XP SP3 and Mac OS X 10.6.8, in mac, device simply doesn´t appears... notice that Kies on mac is on version 1.0... and in Windows is on 2.+...
rikochet33 said:
Hi,
Recently I made an installation of the Infused ROM 2.2.3 and Infusion OC kernel on my device, but I can´t make any USB connection (mass storage) to work properly on Windows XP SP3 with Samsung Modem installed, and Samsung SGH-I997 drivers too, Kies installed and etc... when device connects and show the 2 external units, and when begin to copy files between PC and phone device disconnects automatically, and sometimes freezes the entire windows explorer... what I´m doing wrong?
This is both in Windows XP SP3 and Mac OS X 10.6.8, in mac, device simply doesn´t appears... notice that Kies on mac is on version 1.0... and in Windows is on 2.+...
Click to expand...
Click to collapse
Drivers are not necessary for USB mass storage mode.
Are XP and MacOS on the same dual-boot machine or are these different machines?
I know one of the ports on my Asus laptop is weird and constantly disconnects the phone - it's limited to just one port and the rest work fine. Maybe you have something similar.
Entropy512 said:
Drivers are not necessary for USB mass storage mode.
Are XP and MacOS on the same dual-boot machine or are these different machines?
I know one of the ports on my Asus laptop is weird and constantly disconnects the phone - it's limited to just one port and the rest work fine. Maybe you have something similar.
Click to expand...
Click to collapse
I have an iMac with Mac OS X 10.6.8 (x64) Bootcamp and WinXp (x86) installed, primary boot system is XP SP3, well... I´ll check usb ports, hope this helps to solve this...
in my office machine (HP Windows XP Pro x86) I have kies and drivers installed too, but this machine works so fine all the time, when I connect the phone, explorer displays the two units and it can copy/paste files between PC/phone without disconnecting, connection is stable...
... maybe I should get the Samsumg i-9000 drivers instead of SGH-i997 due to I´m on Infused 2.2.3??
What the hell is Windows XP?
Sounds like a driver conflict kies doesn't play well with win 7 64. I know from personal experience
Try uninstalling all drivers and kies then reinstall drivers only, I think xp has generic drivers for usb mass storage so if you just need that then connect it without installing driver's.
Also make sure your data cable is good. Try a new one. They are cheap on Amazon
Sent from my SAMSUNG-SGH-I897 using xda premium
shadow65781 said:
Sounds like a driver conflict kies doesn't play well with win 7 64. I know from personal experience
Try uninstalling all drivers and kies then reinstall drivers only, I think xp has generic drivers for usb mass storage so if you just need that then connect it without installing driver's.
Also make sure your data cable is good. Try a new one. They are cheap on Amazon
Sent from my SAMSUNG-SGH-I897 using xda premium
Click to expand...
Click to collapse
Since it affects XP and MacOS on the same dual-boot machine but doesn't affect his work machine - I suspect it's a USB port problem.
Try this...
Were you able to go into mass storage mode prior to flashing the ROM?
If so, maybe your USB Ports are looking for something that to them isn't there...every time that you connect a usb device, your computer creates a record in the usbstor section of the registry. You can manually delete these by using regedit and heading to the key:
HKEY_LOCAL_MACHINESYSTEM\CurrentControlSet\Enum\USBSTOR
Remember that making changes to your registry can have some undesired results, but this one is pretty safe.
Alternatively, you can go to this site http://www.nirsoft.net/utils/usb_devices_view.html and use USBDeview to disable any old keys or such.
Don
maybe... I don´t know why but its on both systems on iMac machine, device attempts to connect and a milisecond after that, connection rejects and reconnects then reject a bout a three times like it was shortcircuit... like I was saying, in my HP (work machine) works like a charm, even in USB debugging mode, or not, so...
wvmedic said:
Were you able to go into mass storage mode prior to flashing the ROM?
If so, maybe your USB Ports are looking for something that to them isn't there...every time that you connect a usb device, your computer creates a record in the usbstor section of the registry. You can manually delete these by using regedit and heading to the key:
HKEY_LOCAL_MACHINESYSTEM\CurrentControlSet\Enum\USBSTOR
Remember that making changes to your registry can have some undesired results, but this one is pretty safe.
Alternatively, you can go to this site http://www.nirsoft.net/utils/usb_devices_view.html and use USBDeview to disable any old keys or such.
Don
Click to expand...
Click to collapse
I will try it and see what will happens... what could it be?
a driver problem?
another thing that I forget to mention is that I installed drivers manually, actually I live in a block without any wi-fi network! and my Windows XP could not get drivers via Microsoft Update, so, I don't know if this is a factor too

[Q] HTC HD7 Bootloader Problem

Hi recently I had a problem with my laptop (Windows 7) when I got it back from repair I had to reboot it back to manufactory defaul settings. I have reinstalled SDK 7.1 and Framework 4 my phone HTC HD7 T-Mobile will sync with Zune with no problem but I am trying to flash a new rom but my laptop is not seeing my phone in bootloader mode what am I missing?
All help is appreciated
What is your SPL (bootloader) version? You *DID* see the big red warning about SPL 4.x and 5.x versions, right?
If your phone is anywhere near up to date, you'll need to downgrade the bootloader first.
GoodDayToDie said:
What is your SPL (bootloader) version? You *DID* see the big red warning about SPL 4.x and 5.x versions, right?
If your phone is anywhere near up to date, you'll need to downgrade the bootloader first.
Click to expand...
Click to collapse
I believe I am very up to date but it has been about 2 or 3 months since i've flashed. I have HSPL3.1. as I was saying it was fine till I had to reboot my laptop so I believe it is just a communication software between the phone and laptop that I am missing. I thought I had them all saved but I guess I missed one.
Do not know if the SDK incorporates the ActiveSync 7.1, anyway download from microsoft or else version of the operating system of your PC and connect your HD7 test in the ActiveSync and brings the device driver
Ah, if you already has HSPL on your phone then yeah, that's not the problem.
As @elpinta25 says, the SDK does not include ActiveSync. It *should* be automatically installed, unless for some reason you have the "get drivers from Windows Update" option disabled. You can manually install it in any case.
elpinta25 said:
Do not know if the SDK incorporates the ActiveSync 7.1, anyway download from microsoft or else version of the operating system of your PC and connect your HD7 test in the ActiveSync and brings the device driver
Click to expand...
Click to collapse
I will give this a try but I don't think this is it as I haven't used active sync all this time in fact it is new to me that active sync is out for HD7. As I have said outside of bootloader my phone connects without problem to Zune and partial recognition on Device Manager (still under the understanding it's still not compatible with mango.
My problem/issue is only getting a usb connect in bootloader mode to flash roms
Edit: As I though active sync is not for Windows 7 Phones.
ActiveSync is not "out" for HD7 or any WP7 device. However, the interface that Windows uses to talk to low-level WP7 stuff (like the bootloader) is the same as it was for WinMo (once you get low enough WP7 is essentially a major upgrade to WinMo and there is non-trivial amounts of stuff that was reused unchanged, even though the typical user experience is totally different).
Basically, it sounds very much like the problem is that you are missing required drivers. The drivers will automatically install ActiveSync, and Windows *should* automatically install the drivers. Try checking Device manager while the phone is connected. There should be an "Unknown Device" or similar; tell the computer to try finding drivers for that device.
GoodDayToDie said:
ActiveSync is not "out" for HD7 or any WP7 device. However, the interface that Windows uses to talk to low-level WP7 stuff (like the bootloader) is the same as it was for WinMo (once you get low enough WP7 is essentially a major upgrade to WinMo and there is non-trivial amounts of stuff that was reused unchanged, even though the typical user experience is totally different).
Basically, it sounds very much like the problem is that you are missing required drivers. The drivers will automatically install ActiveSync, and Windows *should* automatically install the drivers. Try checking Device manager while the phone is connected. There should be an "Unknown Device" or similar; tell the computer to try finding drivers for that device.
Click to expand...
Click to collapse
Correct me if I am wrong but if (outside of bootloader) I connect my phone and I can connect to Zune and Device Manager doesn't that mean that drivers are loaded?
No, it doesn't. WP7 uses one set of drivers for communicating over MTPZ while running. It uses a different set for connecting to the bootloader and isntalling updates or custom ROMs. The USB identification is different. Your phone should identify itself by name (that you provided) when connected to running WP7, but as "Schubert" when connected to the low-level services.
I am having the same problem with win7, installed sdk, zune, wmdc, etc still not detected. I can manually install generic windows phone driver but still fails in pda program. Has this issue been solved?

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