[Q] Can´t connect Omnia 7 to PC - Windows Phone 7 Q&A, Help & Troubleshooting

hey XDAs
received my omnia 7 on last friday and it´s everything i could´ve asked for!
but now i got a little problem...
at first, some facts: i´m on a macbook pro and i use the windows phone 7 connector (tried win 7 and zune via boot camp, too).
i tried to unlock with 2 different trys, a) with chevron and b) with some dialer code to get in the "diagnosis" menu........both tries failed!
but after b) i got a new "diagnosis" tile in my apps menu
now i have the problem, that my pc can´t recognize the phone anymore...win 7 and zune say "no phone connected" and the wp7 connector (mac) doesn´t do anything (should start automatically, when phone is plugged in) but i get a "new network device found" message where i need to configure the new device.
(in addition, i THINK that my phone doesn´t even load the battery through the usb port, so maybe my cable is broken?)
maybe i can´t connect my phone because of the "diagnosis" menu?? and how can i remove this app??? maybe i should do a factory reset?
so what´s the problem here??? even if i can´t do the unlock, it sucks not being able to put music, videos or even updates on my omnia ;(

really nobody?

I don't know anything about using Macs with a WP7, but on windows, you need yo make sure you have the latest Zune. Also, if you have hacked to allow tethering, you have also turned off the Zune sync function.
Sent from my SGH-i917 using XDA Windows Phone 7 App

"so what´s the problem here??? even if i can´t do the unlock, it sucks not being able to put music, videos or even updates on my omnia ;("
The problem is you aren't actually running windows, it's still a virtual system. The USB controls are still through your mac. You will not be able to connect your win7 phone to a mac, that is not possible, and your wasting your time even attempting it. Sell the mac and buy a laptop, you will be happier.

slight22 said:
"so what´s the problem here??? even if i can´t do the unlock, it sucks not being able to put music, videos or even updates on my omnia ;("
The problem is you aren't actually running windows, it's still a virtual system. The USB controls are still through your mac. You will not be able to connect your win7 phone to a mac, that is not possible, and your wasting your time even attempting it. Sell the mac and buy a laptop, you will be happier.
Click to expand...
Click to collapse
If he's using VMWare fusion and accessing a Win7 guest via OSX host, then you're right.
However, if he's dual-booting Win7 through Boot Camp, then it should still work.
Samsung phones, like LG phones, have a way of switching the USB mode to allow Zune or allow tethering (the latter killed by Mango).
Monkeytown will have to follow the instructions for changing the USB mode back to the one that allows for Zune (on LG phones, it's called MS COMPOSITE).

i´m running a dual boot system, no vmware...
and microsoft released the wp7 connector themselves for mac, so it SHOULD work :/
i think i never saw an option of tethering in the settings menu, so how can i do that? i mean, change the usb mode
/e: i managed to get another omnia 7, and it works like a charm via my usb cable and mac connector

so....i would like to see the instructions that i should follow -.-

Related

Computer Can't Detect my HTC Fuze

I have a windows vista 64 bit. and I've installed WMDC and my computer just won't recognize the device. It sure see's it, but it says that its an "unknown device" and then nothing happens. Any solutions?
is there a chance that your x64 Vista doesn't have all drivers? try using windows update.
if this didn't work, i'd back everything up on my device, go to Start/Control Panel/Device Manager and delete whatever it identified. restart your PC and hard-reset your fuze and try again.
oh and by the way, If i were you, i'd use Windows 7 Build 7077 instead of Vista x64
Reply
I tried everything listed above, still nothing, I can't believe two Windows based operating systems can't just hook up without problems. Why is this happening?
I have the same problem with my diamond. Just not possible to sync, so I have to use bluetooth.
It sucks though, I didn't get Bluetooth for this computer thinking I wouldn't need it. So I avoided the extra charge, but now it's coming back to bite me. But technically I still shouldn't need it if this thing would work.
Is there some sort of bluetooth adapter I can get so I can actually use bluetooth with my laptop? Or does it have to be built in?
If a ROM is replcaed and an OS is replaced, and it stil doesn't work, I would only guess it's a hardware problem.. which seems kinda odd.
I had this problem too. I found out that it was actually the USB Cable that was faulty. If you have another device with mini USB that you can try and see if the same result happens with the same USB cable.
The USB change actually worked, but it didn't sync, it opened as a mass storage device, and the WMDC didn't see it...

Zune doesn't recognize my Samsung Focus as being connected

I have the Zune software on my Windows XP computer, and a Zune account set up. When I connect my Samsung Focus to the computer, Zune does not see it as a connected device. I am using the USB cable that came with the phone, and I use that same USB port to connect my iPod without any problem.
Any suggestions?
Not sure if this'll help, but have you created a Live account on your phone, that matches the same one on Zune?
What version of Zune are you running? (Need 4.7) Are you getting audio feedback from XP that a device was connected? Do you see a power plug over the battery icon on your Focus?
My WP7 phone was only trickle charging until I used a different cable. If you just installed Zune 4.7 and the cable checks out... Reboot!
fast1fred said:
Not sure if this'll help, but have you created a Live account on your phone, that matches the same one on Zune?
Click to expand...
Click to collapse
I have a Live account, don't know about creating a Live account on my phone.
I don't have an XP computer myself to test on, but the only time Zune didn't see my Focus was when the focus was stuck (marketplace app crashed) - have you tried power cycling your phone and re-connecting?
gmfeld said:
I have a Live account, don't know about creating a Live account on my phone.
Click to expand...
Click to collapse
I have a Live account on live.com under my name. In the Zune software, my name is the same and then I have a Zune tag, which is different than my live.com login name. I don't have a Zune Pass because I don't want to spend any money on Zune.
I have rebooted my computer and restarted by Focus, and still Zune does not recognize any device connected to the computer even though my Focus is connected and indicates that it is charging, so I know it's connected.
cryptoknight said:
What version of Zune are you running? (Need 4.7) Are you getting audio feedback from XP that a device was connected? Do you see a power plug over the battery icon on your Focus?
My WP7 phone was only trickle charging until I used a different cable. If you just installed Zune 4.7 and the cable checks out... Reboot!
Click to expand...
Click to collapse
I can't find what version of Zune I am running, but I didn't download and install it to my computer until after I bought the Focus, so I assume it must be current. And yes, I do see the power plug over the battery icon, so I know the Focus is connected to the computer and charging, but Zune still doesn't see it as a connected device.
do you have xp sp3?
I think that is a requirement.
Anyways, if so, I would probably uninstall zune and reinstall.
I have xp and it didn't have any problems auto installing the drivers for my hd7 and connecting.
OK, I uninstalled and downloaded Zune again, and it still does not recognize my Focus as being connected.
Is there some setting on the Focus I'm supposed to adjust to allow it to be recognized by Zune?
im having this same problem. my phone was syncing up perfectly yesterday but now zune isn't recognizing my device
I had the same exact problem when I first got my Panther. It may sound silly but have you tried restarting your Focus? My wouldn't connect and once I restarted it, it connected with no problem.
I've tried multiple USB cords, deleting and reinstalling Zune on my desktop, turning my Focus off and on, and still the Zune program does not recognize any device as being connected, even though Windows sees a Windows Phone 7 as being connected and my Focus is getting powered.
Not being able to sync/connect to Zune seems like it will be a big handicap for this phone, so don't know if I will be able to keep it.
OK, it's now working for me. I think the problem was that I was using the extra USB connectors/chargers that I bought at the AT&T store. Just now I connected the Focus using the Samsung cord that came with the Focus, and my computer loaded drivers and Zune recognized the device.
gmfeld said:
OK, it's now working for me. I think the problem was that I was using the extra USB connectors/chargers that I bought at the AT&T store. Just now I connected the Focus using the Samsung cord that came with the Focus, and my computer loaded drivers and Zune recognized the device.
Click to expand...
Click to collapse
that is weird. I rarely use original cords, think I'm using my camera's usb cord right now, and I've never had that problem. I hope samsung hasn't put some proprietary thing in the usb to make it the only one that will work (ala apple)
Same problem here. My Samsung Focus was syncing up fine the last time i connected to Zune. Now it will not recognize the device. My computer recognizes the phone and charges it just fine.
Zune doesn't recognize my WP7 via USB
I've been experiencing this issue now for a couple of weeks. I have hard reset it, reformatted it, and reboot every associated PC, and even tried different cables. Its as if the USB driver stored on the device has been deleted or corrupted. As with other users, my phone will charge when connected to the PC via USB, but Zune doesn't see it, and device manager doesn't see it anymore either. I even tried uninstalling the driver entry for it on one PC under device manager, in hopes that would force it to reinstall the correct driver, but no luck. Now it just doesn't exist.
I stopped in at an ATT store today and they don't even have a Zune workstation set up to test WP7 phones. Go figure.
gmfeld said:
I have the Zune software on my Windows XP computer, and a Zune account set up. When I connect my Samsung Focus to the computer, Zune does not see it as a connected device. I am using the USB cable that came with the phone, and I use that same USB port to connect my iPod without any problem.
Any suggestions?
Click to expand...
Click to collapse
Hi All,
maybe this can help you ...
Launch your Samsung Focus’ dialer, and key-in ##634#. Press the call button, and you will reach the phone’s Diagnosis menu. Using that, enter *#7284# and a dialog box will appear, presenting you with the option to change the setting for USB (Zune to modem or ‘Modem, USB dialog’)
thank me if it worked
alexdil said:
Hi All,
maybe this can help you ...
Launch your Samsung Focus’ dialer, and key-in ##634#. Press the call button, and you will reach the phone’s Diagnosis menu. Using that, enter *#7284# and a dialog box will appear, presenting you with the option to change the setting for USB (Zune to modem or ‘Modem, USB dialog’)
thank me if it worked
Click to expand...
Click to collapse
I have been trying this but for some reason I dont get a grey screen. Is there any other way?
UPDATE: So I got the dialog box, but I am still not able to connect. It would seem that the drivers are not recognized. i tried almost every file outhere, no luck. Any other suggestions? am on Windows 7 x64
I just realized that when i do the change above and it prompt for the reboot, after the reboot I check it and it goes back to zune. Should I be doing something else
Well I am having the same problem with my LG Optimus Quantum.
Using the factory USB cable, newest version of zune, etc etc. I have had my phone since launch, but yesterday bought my wife the same phone and hers DOES get recognized by zune. This is seriously pissing me off.
ADD: The PC itself seems to be recognizing the phone, as I have the "Your Device is ready to use" window, with ready to use beside USB Composite Device, LG LG-C900B, and Windows Phone USB
I am perplexed.
2nd ADD: SOLVED. I had to do a hard reset, which sucks because I had pictures on the phone but couldn't sync to save them, and the skydrive option was messing up too. But it is now being recognized by zune at least.

One more USB question...

Hi there...
A quick question about the USB...
Is is at all possible to have a USB-port that can still charge the phone, but at the same time is "dead" when you try to connect the phone to the computer ??
I have also asked about it here:
http://forum.xda-developers.com/showthread.php?t=1179171
The story is that the Phone (SonyEricsson X10i) can be charged fine, but when i connect it to the computer, my computer say that the hardware is not recognized, nomatter if it is in flash-mode, mounted from recovery or in the normal way.
And the phone don´t even show anything about USB connection in the status bar eigther.
I have tried 5 different computers now, and 2 different usb cables.
I have also a X10 mini and a Desire HD that works fine on all the computers and both cables.
I have tried to remove software, remove drivers, clean computers, reboot, check the memory-card in the phone, install software and drivers and all other things i can think off...
It is two windows 7 and three windows XP computers btw.
So is it at all possible that the phone can still be charged, but data-connection fail ?
As i see it, there must be some kind of data-exchange or else the computers would not even say "hardware not recognized"...?!?
I'm not quite sure I understood your question correctly, but let's see if this helps:
I used to have phone that didn't have drivers for Windows I used at the time (I think it was Windows 7). That meant that Windows wouldn't recognize it (when plugged via USB cable) and will not therefore provide power to that USB port (hence the phone will not charge).
I was able to get around the problem by going to the device manager, locating the relevant "unknown device" and force installing some random drivers for it -- I don't even remember what it was that I picked -- something that Windows would allow me to do. Of course the port wouldn't work as a data connection like this, but since Windows now 'knew' the device, it powered the USB port and I was able to charge my phone from it.
My problem is that I actually can charge the phone ok...
But I am not able to make a data connection between the computer and the phone at all...
My question is then, if the usb connector in my phone can somehow be broken even though I am still able to charge the phone...?
Sent from my Desire HD using XDA Premium App
I'm fairly sure that yes, the contacts or the controller can be broken so that you can still charge but be unable to establish data connection.

So, I've been here before.

My question is, what would you do in my situation?
My Xoom connected to my computer (HP Pavilion dv6000) (Windows Vista) once before in past times. It will not connect anymore, I have done everything possible that people have said to do. Still in the same situation.
I connected it to my mothers Toshiba Satellite U505-S2950 (Windows 7)after installing Moto software, and its working perfectly.
Should I re-install Windows/Re-set to default? I've tried everything, from installing drivers, to changing permissions, to installing adb, blah blah blah.
I just recently found DropBox which I am using now, until I can figure out exactly what to do with my HP.
Anyone? TBH: I don't want to use my moms laptop every time I want to transfer a movie to my Xoom, rather it be mine.
Appreciation is high.
-Nic
So I guess you are using your original Xoom USB cable, and have tried different USB ports (like the ones on the back if you have a tower), you tried with debugging on and off, you've tried with the USB plugged into the Xoom 1st and then into the computer as well as the other way around...do you have Windows Media Player (9?) installed on your pc? It seems it needs it to connect....
Its not a solution to USB woes as I reckon I am in the same position with XP Windows machines, but an alternative.
Why not run a FTP Server on either your Laptop or your Xoom....
I doubt its as fast as USB transfer but may be quicker than Dropbox (definitely quicker for me in the UK with cruddy upload speeds !!!)
I use FTPServ on the PC and SwiFTP on the Xoom as the FTP Server - I just switch each one on when needed depending on which copy method I feel like using
I use Total Commander for the FTP Client on the Xoom.
Yuccaman said:
Its not a solution to USB woes as I reckon I am in the same position with XP Windows machines, but an alternative.
Why not run a FTP Server on either your Laptop or your Xoom....
I doubt its as fast as USB transfer but may be quicker than Dropbox (definitely quicker for me in the UK with cruddy upload speeds !!!)
I use FTPServ on the PC and SwiFTP on the Xoom as the FTP Server - I just switch each one on when needed depending on which copy method I feel like using
I use Total Commander for the FTP Client on the Xoom.
Click to expand...
Click to collapse
Interesting idea...
This I suppose could be seen to be quite drastic, but it will fix 99.9% of all USB related issues across windows OS's
*** Read first before actioning ***
>Right click My computer and manage, you are using Vista? So will probably need to run as admin.
>Go to device management and expand Universal Serial Bus controllers.
>Ok delete the lot
>Yup delete the lot
What this means is that it should now prompt you to reinstall the drivers for any USB device plugged in to the PC, yes you may find that you have to unplug and replug in your keyboard and mouse to re-install the drivers for those devices. But it should also re-install the Motorola Xoom drivers also.
At the end of the days its quicker to try this than re-install Windows
Unfortunately not every USB Root Hub or Host controller displays what it actually is, some do but that's a case of right clicking each one to see what it is. If for example it states that its a mouse then perhaps don't delete that one but hopefully you get my drift.
Nickitt said:
My question is, what would you do in my situation?
My Xoom connected to my computer (HP Pavilion dv6000) (Windows Vista) once before in past times. It will not connect anymore, I have done everything possible that people have said to do. Still in the same situation.
I connected it to my mothers Toshiba Satellite U505-S2950 (Windows 7)after installing Moto software, and its working perfectly.
Should I re-install Windows/Re-set to default? I've tried everything, from installing drivers, to changing permissions, to installing adb, blah blah blah.
I just recently found DropBox which I am using now, until I can figure out exactly what to do with my HP.
Anyone? TBH: I don't want to use my moms laptop every time I want to transfer a movie to my Xoom, rather it be mine.
Appreciation is high.
-Nic
Click to expand...
Click to collapse
/this happened to me aswell when i was running vista, if you havnt already tried then go check this site out tiny.cc/wk2fdw and download the file which will run a check and tell you what to do next
/if that doesnt work google "windows vista usb.inf and go from there, hope this helps

connecting to pic

Hi,
Im new to windows mobile, i have titan 7, when i connect to computer via usb nothing comes up, didn't installed any drivers becuase i search the google for usb drivers for this but didn't get any so please help.
thx
Kami
Windows Mobile doesn't really exit anymore, first of all. You have Windows Phone 7 (no, not "Windows 7 Phone" like some people say, and yes, the branding is stupid). Despite the similar name it's a very different product from WinMo, although a bit of the low-level code is shared.
Your PC *should* have automatically installed the WP7 driver when you connected the phone, but all it would have done in that case is tell you to then install the Zune software, which is used for syncing with the phone. You can get Zune at http://zune.net, and it should include the needed drivers.
Note that some things, like USB Mass Storage access to the phone's filesystem, just aren't normally possible with WP7.

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