My Samsung Intercept wont connect to my computer, everytime I plug it in, I get USB device not recognized, how can I get it to be recognized? Im running android 2.2.1, and my computer is running Windows 7 Ultimate 64-Bit
I tried posting a link but the spam prevention police apparently wont let me post links until I have 8 posts. So I'll just quote:
First I tried to use Win 7′s XP mode, which was a total failure. The Windows stock Virtual PC cannot control any devices, it just reads them as belonging to the real computer. After a lot of searching I found the open source Oracle Virtual Box, which is Windows Virtual PC on crack. With Virtual Box, you can mount any number of operating systems to play around with. As a bonus it has the capability to see external devices as its own. All you need is an install disk for your operating system of choice. I had gotten the Intercept to work with both XP and 7 32 bit, so I chose to install a Win 7 32 virtual machine.
For all the specifics on how to install a virtual operating system in Virtual Box, read the user manual. Its large and technical, but skimming the first two chapters should tell you all you need to know to get started. The short version, you set up a partition for your virtual machine, you then “boot” the virtual machine with the install disk of your operating system of choice. You then go through all the normal installation steps, and bingo-bango you now have a virtual copy of XP/7/whatever.
Here is where things get hazy. I was under the impression that the virtual machine would be where I would see the phone. However for mysterious reasons, suddenly the phone now gives me the option to mount and my main Windows 7 64 has no problem letting me into the phones drive!
I don’t know why. I can close the virtual machine and still have access when I plug in. I wish I knew what the heck was going on and how a virtual 32 bit 7 convinced a real 64 bit 7 that the Intercept is OK, but I do not. All I know is that Virtual Box somehow worked for me, perhaps it can work for you. Other than that Virtual Box is a nifty tool I should have had long ago. Good luck!
UPDATE: I wrote this a couple months ago and while it did work, I have a funny feeling that its all just pure luck as to if Windows will bother to recognize the phone. I have computers it works fine on and some that refuse to see the phone no matter what I do. The whole key is to just keep trying, something will work eventually. If all else fails get an app like SwiFTP and move on with your life.
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Click to collapse
Retrieved from wordpress.
Thank you very much for this information, I will get to trying the Virtual Box and the SwiFTP, thank you again.
The above information you gave still didnt work :/, do you or anyone else know what I could do to fix?
Hello, I wanted to say that the whole process for the computer to see the Samsung Intercept is buggy to say the least. I have a good knowledge base of computers as I work as a Desktop Support technician for the past 10 years. I read many posts and replies. None seem to be concrete on a resolution. I tried the usual methods. I downloaded the Samsung SWUpdate+Patch. I downloaded the Sprint USB Modem drivers from Samsung's Web site. I also downloaded the custom files for the Kernel and custom recovery. The first thing I tried on all four of my computers was to install the Samsung USB Modem drivers. The second thing I did was to install the SWUpate+Patch software. My first test computer was a Compaq D500 desktop. Windows XP-SP3 with USB 1.0 ports and a USB 2.0. I placed my phone in USB Debugguing Mode. I then powered off my Phone. I held down the three magic keys to get the phone in "Download" mode. I checked Add/Remove Programs both programs were installed- Samsung USB Modem Driver and the SWUpdate. I first opened the Samsung SWUpdate program. I followed the onscreen instructions of the Samsung program. The program could not communicate with the phone. Bottom right corner of the program said disconneted. I tried chaning the Port Settings in the program to COM1, COM2, etc. All said disconnected. I tried opening the Samsung program several times. Restarting the phone, unplugging the battery etc. I also tried using a different USB cable besides the one that came with the phone. No communication. I tried the same process on another PC which had Win7Pro 32Bit SP1. Almost same results, but I had the computer install these three devices when I opened the Samsung program and connected my phone:Android UMS, S3C6410 Android ADB, CDC Abstract Control Model (ACM) I thought I was good. Status still Disconnected. I restarted the computer tried the whole process again. This time the computer gave me three messages of "Device not Recognized." So I tried a few more different was to get the drivers into Device Manager nothing worked. I even tried that PDA2net app that app wouldn't see the phone wither. Then I looked into the PDA2net directory and saw some drivers .INFs that I thought might work.. I would get a little farther, but then the driver seemed to install and partially recognize the devices, but then a message said that it could start "Error 10" So I tried another computer. Windows 7-64bit. I knew this was going to be a long shot..and it was.. Samsung USB Modem Driver not supported on this version of Windows. So I tried my work computer Win7Enterprise 32Bit. Same issues Device not recognized three or four times. I tried the two USB cables for my phone the OEM one and Aftermarket. No luck. So I had my old trusty Dell D600 laptop. WinXP-SP3 32bit USB 1.0. I installed the Samsung USB Modem driver then the Samsung SWUpate app. I got my Recover.tar file dropped into the Bin dir. I opened the Samsung SWUpdate app and holy **** the damn program was able to connect to my phone I couldn't believe it.. I wanted to take a screen shot of it working just so I could make sure it wasn't B.S. I used my laptop with an Aftermarket USB Cable. I'm not sure if it's a Data USB cable or just a charging cable. I don't think there is two different cables as I've read many times on different fourms. I'm not sure why my laptop works with the phone. When my phone did finally connect it connected on COM3. So maybe it's a port setting/IRQ. I also turned off my Firewall each time just incase it was blocking communication.
If anyone has any questions please feel free to reply. I will try to help in any way possible. I wanted to say thanks to XDA Forum and to Super-6-1 on YouTube..you guys Helped Me more than you know.!!!!!
Related
I posted this on a forum that I thought it applied to but the one answer I got did not work, I've done searches everywhere and have not seen a solution. There were a couple of similar problems for other phones but these fixes did not work for the infuse, so . . .
I Bought the infuse on day one. Installed Kies 2.0.0.11044_11_3. Phone not recognized, installed drivers, researched and learned the truth about Kies. Phone would not be recognized but at least installing Kies made the phone visible to the PC, so I knew I could root if I so desired, read up about rooting looked over the forums, learned my phone and finally thought I was ready. The phone had other plans.
Decided the other day that I was ready to root. Plugged in the phone but it no longer showed up in my PC running Windows 7 64 bit. Something about the phones compatibility with my system changed. Tried to install a newer version of Kies 2.2.1.11053_99_3 yesterday for the drivers, reinstalled drivers, activated USB debugging, plugged the phone in started up SuperOneClick and . . . still nothing happened. So I deactivated USB debugging and started over. Followed all the directions in the root posts and and SuperOneClick threads . . .
But somehow between day one and today my Windows 7 64 bit system does not know that the phone is plugged into it.
When I plug the phone into USB the phone asks me how I want to interact with the computer, Kies (Firmware Update); Media player: Mass storage. But the computer shows nothing. Device Manager doesn't list the phone, Windows Explorer doesn't show the phone, Devices and Printers window shows everything that's connected but NOT the phone, it's as if I plugged nothing into the computer. These places don't even show unknown device. The phone is charging so I know that it's plugged in, but it doesn't seem to be communicating with the PC. I've re-booted, re-installed, reviewed, rewired and re-alized that I have no clue what happened. (Tried different cables, different USB ports different times of the day)
It worked once upon a time, I tried rolling back restore points and disabling my kaspersky 2011, I've followed all rooting instructions in these threads to no avail.
Thinking about restoring phone to factory settings as a last resort. Got this reply in another thread (sorry about posting multiple threads, but I'm at wit's end.):
Try removing all instances of the Infuse coming in contact with your system using USBDeView. Also, how does it look in Disk Management? (Start button > search for "Computer Management" > Storage > Disk Management) Does the Infuse show up there as removable storage?
My answer: Tried it, didn't work, oh wait, didn't run USBDeView as administrator, re-tried as administrator and uninstalled all instances of Samsung i-997, then tried to plug the phone back in and still nothing.
Also not in Computer Management or Device manager either. Is there a way to uninstall any drivers that I have and then re-install them?
I did a factory reset, plugged the phone in and still nothing. Had to spend two days re-installing apps and re-configuring launchers . . .
I am now ready to hurl my phone out into traffic to see if that will help, but before I do I'm hoping someone here may have the answer I need.
. . . please . . .
If you are trying to root super one click will work. It worked on my infuse. First see if you can connect using mass storage. If you can access the files on your phone you are good. On win 7 64 bit it should just pop up to view the files. After that unmount and unplug the cable. Enable USB debugging and reconnect. Run super one click and it should work. Not every time does super one click work on the first run. I believe I had to unplug and reconnect a second time for it to work. But I did use super one click to root my phone. I was also using the drivers for the captivate at the time. If you need more help let me know.
Sent from my SAMSUNG-SGH-I997 using XDA App
FYI, drivers are NOT needed for USB mass storage, just to be clear.
Thanks for the reply, but that didn't work. I tried it exactly as you stated but it didn't "pop up" I ran SOC anyway and it got hung up "Waiting for device..." And a dos prompt window opened and just hung there.
SuperOneClick v1.9.5.0
Checking drivers...
Killing ADB Server...
OK
Starting ADB Server...
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
OK
Waiting for device...
When I closed the Dos Prompt window it asked me if I was running OS 2.0 or higher. Wether I click yes or no I get this message:
OK
Getting OS Version...
Pushing psneuter...
error: device not found
FAILED
Thanks for the try, but still At wit's end . . .
it mattters
at least for me (win7 64bit) mass storage mode DOES require drivers. Or else PC just tries to load both SD cards as external drives. I had a hell of a time getting my laptop to recognize the phone. What worked for me was I ended up installing both kies and kies mini. when neither of those worked i tried the Samsung pcl connect and that didnt work. There was a link on the ATT site for usb drivers for it. A combination of both the samsung pc connect drivers and the ATT USB driver works for me. Must be something to do with win7 recognizing it as an MP3 player when in music mode and a EXT drive when is mass storage.
socialal said:
at least for me (win7 64bit) mass storage mode DOES require drivers. Or else PC just tries to load both SD cards as external drives. I had a hell of a time getting my laptop to recognize the phone. What worked for me was I ended up installing both kies and kies mini. when neither of those worked i tried the Samsung pcl connect and that didnt work. There was a link on the ATT site for usb drivers for it. A combination of both the samsung pc connect drivers and the ATT USB driver works for me. Must be something to do with win7 recognizing it as an MP3 player when in music mode and a EXT drive when is mass storage.
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You just contradicted yourself there. The phone's SD cards appearing as external drives IS mass storage mode. Mass storage mode does not require drivers.
Appearing as an MP3 player uses the MTP protocol, which is NOT Mass Storage mode, which is why it does require drivers.
ADB also requires drivers.
http://www.samsung.com/us/support/downloads/SGH-I997ZKAATT
Thanks, but same problem. After installing these drivers, the phone just doesn't show when plugged in. The next thing is to find a Samsung store (or AT&T store) and see if there's something wrong with the phone's usb port.
Definitely one advantage of picking your phone up at a store... if possible.
My CSR played with the phone on the computer for 10 min., said he was transferring sim contacts.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
i am having same problems
for the past year i have had a captivate and i have flashed it probably with every rom made by every developer here. i have flashed kernals modems you name it i have done it the phone was incredible i never had one problem till i got the infuse when i first got the phone i rooted it and had a lot of problems but after 5 or 6 hrs i finally was successful. i then could not get the phone to connect to my win 7 pc i then took out the mem card and put my roms on that then transfer them to my phone flash ect but to this day i can not get the pc to transfer files through usb. when i hook the phone up the drives show up but are faint then i connect usb on phone the drives become bold but when i try to transfer files or open drive in explorer the computer lags and the green bar slowly goes across the bar get to the almost end and locks up. my main concern is that there might be something wrong with the phone. at this point i cant even odin it back to factory. from what i have read it is more of a common problem than just one or two people. please help?
ps just flashed maxq-kk2-b10 and it rocks !!
Yeah I have all of the same problems. It must be this phone just has crap drivers.
Sometimes I get the PC to recognize the phone once. Then if I disconnect the phone for some reason then reconnect it is no longer recognized. I need to reboot the computer to get it to be recognized.
I have just come to the conclusion that Samsung's PC drivers are total rubbish for this phone.
Hi!
I have the same problem. I tried connect my infuse to 5 differend PC, with different cables, different OS, but still NOTHING. PC just didn`t know that phone is connected. As a result I can`t reflash it with ODIN or CWM, because for install CWM I need make root first, but Superoneclick didn`t see the phone also.
There is some way to make root on this phone WITHOUT connection to PC ?
try getting a new data cable, the charging part of the cable may still work but the data transfer part may have stopped working-(happened with my dads Atrix 4G after buying a new data cable for $6 at walmart the computer once again recognized it)
so go to your store of preference that sells electronic cables
buy a new data/charging cable-***MAKE SURE IT SAYS SOMETHING ABOUT DATA TRANSFER OR FILE TRANSFER!!!***
shouldn't cost more than $10 depending where you go-like i said my dad got one for $6 and his phone uses the same cable as my infuse...i think all smart phones use the same cable actually.
mg2195 said:
try getting a new data cable, the charging part of the cable may still work but the data transfer part may have stopped working-(happened with my dads Atrix 4G after buying a new data cable for $6 at walmart the computer once again recognized it)
so go to your store of preference that sells electronic cables
buy a new data/charging cable-***MAKE SURE IT SAYS SOMETHING ABOUT DATA TRANSFER OR FILE TRANSFER!!!***
shouldn't cost more than $10 depending where you go-like i said my dad got one for $6 and his phone uses the same cable as my infuse...i think all smart phones use the same cable actually.
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Click to collapse
This is 100% not data cable problem. not driver problem and not PC problem.
I am sure, because I have 2 Infuse and one of them work fine with the same stuff. This is something wrong with the phone hardware or software.
How can I root INFUSE without PC? There is some *.apk or scripts ?
When I first tried connecting the Skyrocket to my desktop PC, it reported that it couldn't find the drivers. After searching around, I found out about the Kies software and installed that. Initially, it wouldn't see the Skyrocket, but somehow in my testing/experimenting it suddenly saw the phone and everything was OK.
I've just connected the Skyrocket to my laptop, which of course doesn't see the storage on the phone. I've installed Kies, rebooted, and played around with it for a while, but it still can't see the phone.
Is there a basic process I should follow to get this to work, one that doesn't involve trial and error and jumping around on one foot while tapping out the Swedish national anthem in morse code with my right pinkie?
Never mind ...
I found the problem: it was the cable! I was using a different cable with my laptop than with the desktop - a thin one that came with an external battery unit for recharging. I suspect that this cable didn't support the data lines. When I switched to another cable, both drives (the main memory and the microSD card) showed up as drives under Windows. When I then went in and enabled "USB mass storage" on the phone, the contents of the phone showed up and became accessible.
Still, I don't know why Samsung doesn't make the drivers easily available without installing their Kies software.
Guys-
In a quandry - I should have rooted a couple months ago. I cannot get my Charge to recogize a USB connection with the comptuter. Computer recognizes something is trying to connect but computer gives me a USB Device Not Recognized message. It charges the phone when connected to the computer but doesn't ask me how I want to use the phone (as a mass storage device or media player) any more.
To make a long story short, I have tried everything - different USB cables, different USB ports, different computers, USB debug on and off, Ask on Connection and Mass Storage settings on and off. Have even gone thru several master resets of the phone and still will not recognize a computer connection.
Would love to root and hold on to this thing for at least a little longer, so my last thought is to ask if it's possible to root this device without a computer connection. From what I've read through on some other forum threads it's possible with some phones. I'm hoping this one can manage it.
Thanks, in advance.
While I'm certainly no expert, I am pretty sure its impossible to do what you're asking.
Sent from my GT-N5110 using XDA Premium HD app
Yep, it's no HTC, so you need a computer to flash the custom recovery.
Sent from my Rezound using Tapatalk 4
Your computer is seeing something. Sure seems like a driver problem. What os is your computer running?
Sent from my SCH-I510 using xda app-developers app
elvisruns2000 said:
Guys-
In a quandry - I should have rooted a couple months ago. I cannot get my Charge to recogize a USB connection with the comptuter. Computer recognizes something is trying to connect but computer gives me a USB Device Not Recognized message. It charges the phone when connected to the computer but doesn't ask me how I want to use the phone (as a mass storage device or media player) any more.
To make a long story short, I have tried everything - different USB cables, different USB ports, different computers, USB debug on and off, Ask on Connection and Mass Storage settings on and off. Have even gone thru several master resets of the phone and still will not recognize a computer connection.
Would love to root and hold on to this thing for at least a little longer, so my last thought is to ask if it's possible to root this device without a computer connection. From what I've read through on some other forum threads it's possible with some phones. I'm hoping this one can manage it.
Thanks, in advance.
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Click to collapse
I would make sure that you have the appropriate drivers installed first.
jco23 said:
I would make sure that you have the appropriate drivers installed first.
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Click to collapse
Drivers not necessary. I was able to plug into, and connect with, no less than four different computers at work and home on a regular basis for approx. 1 yr 10 months without ever having to install a driver, and I am quite sure that they didn't just download automatically (never saw that happen). Now I need one?
Operating systems on the computers have been Win XP, Win 7 Home and Win 7 Pro.
I suspect that its a physical issue inside the micro USB port in the phone thats the issue since no one has any other solutions.
elvisruns2000 said:
Drivers not necessary. I was able to plug into, and connect with, no less than four different computers at work and home on a regular basis for approx. 1 yr 10 months without ever having to install a driver, and I am quite sure that they didn't just download automatically (never saw that happen). Now I need one?
Operating systems on the computers have been Win XP, Win 7 Home and Win 7 Pro.
I suspect that its a physical issue inside the micro USB port in the phone thats the issue since no one has any other solutions.
Click to expand...
Click to collapse
perhaps you already the drivers and now there has been update. just saying, won't hurt until you try it. computers can be finicky that way sometimes.
For what it is worth, here are my steps:
phone settings: USB debugging enabled; ask on connection (when connected, place phone in "mass storage")
PC settings: download/install all samsung drivers applicable with this phone; reboot computer; use OEM cable only
then, follow steps from the rooting thread.
also, do you have an SDcard? if not, that could be an/the issue (either you need one, or the one you have is corrupted). often times, my computer will ask me to repair my sdcard - I usually hit no. after plugging it in, give it at least 5 minutes to secure a connection.
hope this helps.
I know that I had to, for whatever reason, manually download & install the drivers for my Win7 system before I could fully connect my phone to computer. Had similar issues with Motorola phones and ASUS T300T tablet. Windows always works? Not in my experience and I do this for a living (computers). :banghead:
Sent from my SCH-I510 using xda app-developers app
Sorry guys - I've tried all of that. With SD card in, with it out, with battery in, battery out, sim card in/out. Literally every variant.
And the great thing is - show stopper here - I went to the Samsung website to download a driver a few weeks back, and the driver does not install correctly!! It just won't install - poops out somewhere (driver not installed properly message). Tried this on one Win 7 computer and one with XP. With firewalls on and off. It's like Samsung doesn't have their you-know-what together.
Hello
:crying:
I got my N5 today, and like my wife's N7 and my N10, NONE of them will show up on windows explorer (windows 8.1)
I can unlock, root, install custom recovery, all good, but as far as actually SEEING my device on the computer so I can drag and drop stuff, well, I literally have been spending almost a day trying to sort that out and have not got any closer at all. It is really pathetic.
I've changed the windows Unsigned drivers thing (though the drivers must be ok if I can do all that other rooting etc)
But yet when I uninstall the drivers to try installing them again, win8 says "Android ADB Interface. The third party INF does not contain digital signature information"
But I'm pretty sure that when I reinstall them AGAIN, I will still nto be able to see any of my Nexus devices on Windows explorer... despite them showing up in the Windows Notification under USB, and they are mounted there... I can UNmount them!
Something is way off kilter here, its with 3/3 devices, perhaps win8.1 is completly Android unfriendly, or?
Advice/help MUCH appreciated for someone who is going nuts here.
tx
Mark.
Did you turn MTP off to install the drivers to make sure ADB is working correctly? If so, did you check it to turn it back on? I am having no issues with Windows 8.1.
Same in Windows 7, I can't see my mates N5 on my Windows 7 machine but it's fine on his (he got the generic drivers from Windows update whereas I had mine from the Google SDK so that might be something to do with it?...)
It's just hit-or-miss. It's not Windows 8.
My work computer got a fresh image about 2 months ago. I've plugged other Android devices in, but haven't plugged in a Nexus device (or one that utilizes MTP the same way). I plugged in the N5 when I got it, and it worked flawlessly. My gaming PC at home has the Android SDK installed and it worked perfectly there. My HTPC does not have the Android SDK installed and nothing shows up in My Computer at all.
It's a weird android thing.
Hello guys,
lowandbehold said:
Did you turn MTP off to install the drivers to make sure ADB is working correctly? If so, did you check it to turn it back on? I am having no issues with Windows 8.1.
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Click to collapse
I did turn it iff to ADB but do not see where I would turn it back on, but that may be it with my N5...
EddyOS said:
Same in Windows 7, I can't see my mates N5 on my Windows 7 machine but it's fine on his (he got the generic drivers from Windows update whereas I had mine from the Google SDK so that might be something to do with it?...)
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Click to collapse
I really dont know. I have 4 PC's in the house, and sometimes my old dell laptop (also 8.1) seems to be the most reliably connect-able.
hotleadsingerguy said:
It's just hit-or-miss. It's not Windows 8.
My work computer got a fresh image about 2 months ago. I've plugged other Android devices in, but haven't plugged in a Nexus device (or one that utilizes MTP the same way). I plugged in the N5 when I got it, and it worked flawlessly. My gaming PC at home has the Android SDK installed and it worked perfectly there. My HTPC does not have the Android SDK installed and nothing shows up in My Computer at all.
It's a weird android thing.
Click to expand...
Click to collapse
There has to be a physical reason for it (unless we are to consider the metaphysical - past lives, re-incarnation of gadgets, Steve Jobs curses and stuff...) and it does amaze me that it still seems so hit and miss. When I first got onto android a few years back, you just plugged your phone into USB, ANY ONE ON ANY COMPUTER and whammo, you'd get both Ext SD adn Int SD mounted... reliably. I'm sure that was causing security and stability issues so all manufacturers seem to have snuffed that out.
so that MTP toggle is at settings > Storage > settings in storage
but it makes no difference still not vis in WinExplorer
Cheers
Mark.
Settings/Storage then hit the advanced menu button on the top right to enter "USB computer connection" and make sure MTP is checked.
lowandbehold said:
Settings/Storage then hit the advanced menu button on the top right to enter "USB computer connection" and make sure MTP is checked.
Click to expand...
Click to collapse
Tx mate, yeah I tried but alas, makes no diffs...
Thanks, but sadly this is a really abysmal part of android... and used to be a major + of the platform.
Mark.
fredphoesh said:
Tx mate, yeah I tried but alas, makes no diffs...
Thanks, but sadly this is a really abysmal part of android... and used to be a major + of the platform.
Mark.
Click to expand...
Click to collapse
I had this problem extensively, when trying to Root my Nexus, I went through uninstalling and re-installing drivers repeatedly, it was obnoxious, but i did end up getting it to work, so don't necessarily give up. I am running Win 8.1 though, eventually i had to go through Wug's Root Kit, and into the advanced driver installation settings, and install the raw drivers. (By booting windows into disabling secure driver certs.) Once i did that it gave me significantly more access, also try toggling your camera one on, the PTM or something, and switching back and forth with MTP.
ZeroAlphawolf said:
I had this problem extensively, when trying to Root my Nexus, I went through uninstalling and re-installing drivers repeatedly, it was obnoxious, but i did end up getting it to work, so don't necessarily give up. I am running Win 8.1 though, eventually i had to go through Wug's Root Kit, and into the advanced driver installation settings, and install the raw drivers. (By booting windows into disabling secure driver certs.) Once i did that it gave me significantly more access, also try toggling your camera one on, the PTM or something, and switching back and forth with MTP.
Click to expand...
Click to collapse
I must say, I did leave that part out of my replies. I too installed the raw drivers using Wugs toolkit. Maybe that is the x-factor.
Enable USB debugging in developer options.
Sent from my Nexus 7 using Tapatalk
Nexus Root Toolkit includes a variety of USB drivers you can try, as well as a few utilities to help you diagnose and fix android driver problems. That's where I would start. You don't need to use it to root or anything (unless you want to) but the driver utilities in the toolkit have fixed a number of problems I've had with android drivers over the years. I currently have my nexus 5 / 7 / galaxy working fine on two computers with windows 8.1
Not really the same at all but I had a hard time getting my S3 to be recognized on my computer at work running XP.
In the end the problem was the generic USB drivers that were installed had to be manually removed; even the official Samsung drivers wouldn't overwrite them. After a bit of digging and prodding I got it to work.
My Nexus was recognized without issue on my Win 8 machine.
You'll have to try a variety of different drivers to get it to show up properly. My N4 and Note 3 had no issues showing up, but the N5 wouldn't. I had to uninstall all the old drivers and started with brand new Google drivers to get the N5 to show up. Now it's there.
This happens to me every single time with a new device so I know exactly what to do now. It's not a driver issue, it's a problem with windows 8 and how it searches for drivers.
If you have the Android SDK installed properly just open up device manager > right click on android device > Update driver software > browse my computer > Let me pick from a list of device drivers on my computer > select the google adb driver from here.
Another problem I had was remembering to accept the ADB on my phones end, I never had to do that with my HTC one, so when going through rooting the raw drivers were likely unnecessary, I just hadn't noticed the primly on my phone when the first drivers I installed worked.
Hello guys, thanks for the various responses...
ZeroAlphawolf said:
Wug's Root Kit, and into the advanced driver installation settings, and install the raw drivers
--------also try toggling your camera one on, the PTM or something, and switching back and forth with MTP.
Click to expand...
Click to collapse
lowandbehold said:
I too installed the raw drivers using Wugs toolkit. Maybe that is the x-factor.
Click to expand...
Click to collapse
I did initially install the raw drivers as they sounded like they would be best... will try the camera toggle and MTP toggle
rabidfurball said:
I currently have my nexus 5 / 7 / galaxy working fine on two computers with windows 8.1
Click to expand...
Click to collapse
Encouraging!!! I know from my SGS3 and 4 and some generic chinese tablets ive had that the driver installation can be a major PITA but eventually you do the same thing for the 5th time, and it works, with no (seemingly) logical reason.
Stories said:
I had to uninstall all the old drivers and started with brand new Google drivers to get the N5 to show up. Now it's there.
Click to expand...
Click to collapse
I did a fresh install of windows 8.1 just yesterday... so it was pretty clean!
KiNG OMaR said:
It's not a driver issue, it's a problem with windows 8 and how it searches for drivers. If you have the Android SDK installed properly just open up device manager > right click on android device > Update driver software > browse my computer > Let me pick from a list of device drivers on my computer > select the google adb driver from here.
Click to expand...
Click to collapse
Yeah, i have tried that and it says I have the best drivers already installed. Oddly I can use Nexus Root Toolkit fine, so there has to be something right about the drivers... just not the part that shows up on a computer.
I'm convinced there HAS to be some scientific way of doing this, its such a common problem, it would be great to really figure it out. The problem is, one has to try 100 things before it works, so it becomes almost impossible to know which actions to attribute as the solution!
tx again,
Mark.
a solution - possibly useful...
Hello guys
Following Wugfresh's instructions to the T...
I tried drivers Option 1, (Universal) and the result was exactly as with the Raw (Option 4) drivers... So I uninstalled the drivers, ran ran USBDeview and uninstalled 7 devices like "Google Nexus ADB Interface" and "USB Composite device" and "Nexus 10".
Then tried Option 2.
The installation did not go exactly according to Wugfresh visual guide, so I cant be certain, but I do know that installingPDANET drivers only work if you select MTP, otherwise it will not find the tablet/phone.
After the instalation, the app called PDANET installed on computer, not on my tablet. My PC showed a pop up notification when tablet USB debugging is turned on, but again, it was not visible in windows explorer.
I then was going to try Option 4 again, and Uninstalled drivers in device manager WHILE I STILL HAD THE TABLET STILL PLUGGED IN, so I am guessing though PDANET uninstalled, the drivers remained (which I think is what Wugfresh's process would have done if it had run according to plan. I ran USBDeview and uninstalled the same 7 devices.
Then
Plugged tablet back in to attempt Raw drivers, but all of a sudden, the device was recognised and for the first time visible fully in Internet Explorer!
So basically it seemed to be the PDANET drivers that worked, though I have no idea if that would have worked had I tried these drivers in the first place.
I hope that helps someone!
Cheers
Mark.
OP, are you running W8.1 64 bits or 32 bits ??
I had my Sony Viao running W8 64 bits & hated it, downgraded to W7 64 bits and it's very happy getting along with Nexus 7 - going to play with N5 later on. Good old Dell Latitude is running W7 32 bits and it's my main machine to unlock, root & flash and so far so good - yet, I was reading about someone running Vista and had issues with the usb drivers.
I have 2 fully licensed W8 safely tucked away and the way it's looking, I might never get out of W7 - let alone then upgrading to 8.1 for free - getting reminders from $S a few things already.
Most of the time, the mess are caused by conflicting drivers installed & loaded - I keep a clean & lean desktop to do these bench work, and even though it is a PITA, starting clean with minimal programs (and apps) installed is often a good start - turn off antivirus & firewall, especially if connectivity is not needed - enabled access only if it is required and/or necessary.
I've also noticed that on my Nexus 4 I can only access adb in PTP mode, doesn't work at all with MTP enabled.
Hello guys
Letitride said:
OP, are you running W8.1 64 bits or 32 bits ??
Most of the time, the mess are caused by conflicting drivers installed & loaded
Click to expand...
Click to collapse
64 on the two PC's in the same room, HTPC's and laptop are 32 I think, but I have not tried them. I did a fresh Win 8.1 install on Tuesday and had no drivers from any devices other than the ones I manually installed with Wug.
KiNG OMaR said:
I've also noticed that on my Nexus 4 I can only access adb in PTP mode, doesn't work at all with MTP enabled.
Click to expand...
Click to collapse
Yeah, well try the PDANET (worked for me, though was my last resort as I don't like to install stuff that is a/ meant for something else, b/has some software I dont need that comes with it... but I did manage to keep the drivers and UNinstall PDANET software by keeping the tablet plugged in when I uninstalled PDANET... try it.
tx
Mark.
I'm posting cuz I've literally spent hours and hours searching, trying things, etc, and am stuck. I have several PQs with various CM/LineageOS ROMs. It is not a ROM issue because if I plug via USB into my desktop pc running win 10, they all work as I want. Presumably, it's a driver issue or something related to my specific laptop - I recently bought an old used laptop, originally shipped with win7. After purchase I immediately removed all partitions and installed win10 from disc (fyi, you can d/l win10 iso from microsoft and use win7 oem key to legally install fresh win10, even now the free upgrade stuff is over - that surprised me).
I cannot, no matter what I do, get file access via usb to my phone. I've tried lotsa things. I don't remember if/what I had to do to make my win10 desktop see them - maybe it was automatic, i dont remember, if it wasnt, I easily downloaded/installed what was necessary - but nothing I've tried makes my win10 laptop load the drivers, although it does detect something when I plug it in, and something else when I select MTP on the phone (vs charge). But just exclamation points in device manager and nothing in explorer. Among other things, I've tried MotorolaDeviceManager_2.5.4
It's especially annoying as I have a video on my phone I wanted to send out tonite and can't, spent another couple hours trying. Bluetooth works fine for pictures but freezes at 10% for video, no idea why. But I'd much rather just use a cable than figure out any wireless BS.
Incase it's something specific to this laptop and someone is curious, it's a Sony VPCF115FM. That 'base system device' and "unknown device" are always "!", MTP with "!" only appears when phone plugged in.
Yea definitely a driver issue. When you plug the PQ into your desktop (which seems to work) what shows up in device manager?
Have you tried to right click on the devices with yellow exclamation points and update the driver from Windows update?
I never followed up on this, but still haven't found a solution, and kinda forgot about it. It does work in PTP mode. And works for a newer Moto (Lenovo) phone on this laptop. Yes, I tried the windows 10 device manager update auto search thing (in fact, just tried it again minutes ago before I read this). I'm about to wipe and install fresh as this phone is running crazy slow lately and wanted to copy everything off before I wipe which is what reminded me of this issue - funny thing is that a google search of this problem ("mtp driver motorola photon q windows 10") found this thread as the third search result and I completely forgot I posted it. I vaguely recall I read your reply but was waiting to see if anyone else responded and then just forgot to follow up when it wasn't on my new list...
PROBLEM SOLVED! It happened in TWRP too and sideload was failing (for another reason) but made me try to figure out MTP again.
Found solution here for anyone with similar issue:
https://answers.microsoft.com/en-us...0-solved/d2226a54-65db-41ba-9398-a12196cc279c
Gotta update driver and manually select "MTP USB" from list of devices, in my case I found it under portable devices.