Related
Anybody has any idea if it's known issue. My phone just shuts down as soon as I connect USB cable to it. Be it charger or car charger. It shuts down regardless what condition phone is in (i.e. booting, fully booted, at ATT logo screen during boot). It just immediately shuts down as soon as detect USB current.
After 15 or so tries so far it accepted USB charge finally and does not show this symptoms anymore. But this happens couple of times a month to me.
I noticed that USB socket is loose on a phone, that is it can rotate along axis about 15% both ways. Is it normal for Captivate or it's possible loose contacts on motherboard?
I'm really sure the socket isn't supposed to have any give whatsoever.
artisticcheese said:
Anybody has any idea if it's known issue. My phone just shuts down as soon as I connect USB cable to it. Be it charger or car charger. It shuts down regardless what condition phone is in (i.e. booting, fully booted, at ATT logo screen during boot). It just immediately shuts down as soon as detect USB current.
After 15 or so tries so far it accepted USB charge finally and does not show this symptoms anymore. But this happens couple of times a month to me.
I noticed that USB socket is loose on a phone, that is it can rotate along axis about 15% both ways. Is it normal for Captivate or it's possible loose contacts on motherboard?
Click to expand...
Click to collapse
Did you find a solution to this, I am seeing this now and I have 3 chargers home/car/work and all show same behavior. So if this is socket issue I am assuming it is my phone....
Please let me know if you found any solution...
zombie.raised said:
Did you find a solution to this, I am seeing this now and I have 3 chargers home/car/work and all show same behavior. So if this is socket issue I am assuming it is my phone....
Please let me know if you found any solution...
Click to expand...
Click to collapse
My phone was replaced but issue still remains. It appears have something to do with battery and battery connector to the phone. Remove and reinsert battery couple of times and issue will go away.
On my Captivate, the USB (mini B) socket is absolutely firm relative to the outer shell of the phone. If that puppy has got any movement, I'd bet a buck or two there's a loose connection at the main board.
Captivate dies when plugged in
I just bought a captivate from ebay and it will not charge or sync either instantly dies ive tried two different chargers and even looked and soilder joints for usb anyone know what to do???
cooldog27 said:
I just bought a captivate from ebay and it will not charge or sync either instantly dies ive tried two different chargers and even looked and soilder joints for usb anyone know what to do???
Click to expand...
Click to collapse
Contact the seller and return it.
Sent from my SAMSUNG-SGH-I897 using XDA App
A wrong battery can cause this. I bought a battery for Verizon Facinate. Although it is the same exact shape and size, the model # of the battery is slightly different in last two letters. And it will shut down the phone whenever I try to charge it. Switched to a Sprint Epic battery and all works fine. Obviously, Facinate belong to a familiy of Galaxy S i5xx, not i9000.
foxbat121 said:
A wrong battery can cause this. I bought a battery for Verizon Facinate. Although it is the same exact shape and size, the model # of the battery is slightly different in last two letters. And it will shut down the phone whenever I try to charge it. Switched to a Sprint Epic battery and all works fine. Obviously, Facinate belong to a familiy of Galaxy S i5xx, not i9000.
Click to expand...
Click to collapse
Well you solved my issue im using a facinate battery thanks a million.
hello everyone i have same problem with sgs vibrant t959 after going to stock rom 2.1. Plz help Me
Just got the battery warning so I plugged it in and to my surprise nothing happened ... checked the plug, restarted.. it just won't charge . When I turn screen off and plug it in the screen turns on but it doesn't charge .. is it busted?
Sent from my Nexus S using XDA App
Are you plugged into a wall socket? If you are trying to charge through USB from a computer, it won't charge unless in sleep mode. Even then it will charge slowly.
Plugged into a wall socket atm.. iv tried from a computer I don't get a charging icon like I used 2
Sent from my Nexus S using XDA App
My was doing the same,I have try different wall sockets in the house and one work ,so keep trying.
Sent from my HERO200 using XDA App
One works? What how's that lol
Sent from my Nexus S using XDA App
this will sounds bad but.... check the usb connection to the plug, as the way its made you can actully push the usb into the plug the wrong way around....
Tried all plugs don't work and yes its the right way round
Sent from my Nexus S using XDA App
when I plug it into a comp it comes up with the USB stuff like Asus sync .. just not charge..
Sent from my Nexus S using XDA App
Anyone else had this issue
Sent from my Nexus S using XDA App
Just got it from Amazon and I have the same issue and still not able to figure out how to fix it. My Transformer is lying there without charging. Planning to return it to Amazon.
Right I just got mine working... try this pull the plug apart and put it back together now squueze them together as tight as you can and try that. Its working for me now ..
Sent from my Nexus S using XDA App
It just doesn't work. How is the usb cable connected to your adapter? It just gets in both ways.
Can you send me a picture of how the three parts are fit into each other?
its only suppose to go in one way, just like conncting any USB devices. But tried that, dissemble the adaptor and put them together, it actually happened to me once too, did exactly that and everything fixed. Remember you gotta squeeze pretty hard to put the two pieces together.
Thanks guys, its working. But this is ridiculous, you have to do a dumbbell roll to fix battery plug
i cant get it too charge and i just got it in the mail. why the hell it even come with this wack ass plug in the first place. what a horrible first impression!
I suggest you dont even use it, its dangerous. Mine melted the first day I got it. I went to bestbuy and got a replacement that works great. It charges at 11 volts/1.5 amps
http://www.bestbuy.com/site/Dynex&#...d=9462949&st=dynex ultimate charger&cp=1&lp=1
italia0101 said:
Right I just got mine working... try this pull the plug apart and put it back together now squueze them together as tight as you can and try that. Its working for me now ..
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Yes, I had this problem with mine too.
It seems to be a common issue:
http://forum.xda-developers.com/showthread.php?t=1075475
D_Czap said:
I suggest you dont even use it, its dangerous. Mine melted the first day I got it. I went to bestbuy and got a replacement that works great. It charges at 11 volts/1.5 amps
http://www.bestbuy.com/site/Dynex&#...d=9462949&st=dynex ultimate charger&cp=1&lp=1
Click to expand...
Click to collapse
This seriously works?
I just hope the voltage is right... I've tried different adapters for my phone and then my phone started acting weird (like it didn't take calls and would freeze at times). Replaced the adapter and it returned to normal again.
My TF adapter also gets really hot when charging.
Thanks for the recommendation.
I put some petroleum jelly on the metal prongs and smashed it on the counter a few times AFTER snapping it in.
Unfortunately I did them at the same time and didn't test in between so i don't know which if either or possibly both fixed it but mine is finally ****ing charging.
What a headache. I'm really bothered by ASUS for issuing such a faulty component.
I'm probably going to pick up that dynex tomorrow, because I just KNOW this will break again and mysteriously lodge itself into my drywall.
I just had the problem and discovered that the 5 forward pins on the power adapter are apparently quite easily deformed.
The charger is dual output, 5v and 15v.They use a USB3 connector, with the 15v quick charge output on those pins. I expect that they use the old USB 2 pins behind them to supply 5v for a slow charge, and PC data/charge connection.
Just prior to this, I had tried using an extension USB3 cable on it, so that I could use it while charging, and I suspect that was just enough to deform a couple of the 5 pins in the charger, and I got no charge at all from it, even after putting it back to normal. After an hour, the charger was still cold, and no indication of charging on either the tablet or with the table and keyboard attached.
With a good light and strong magnifier, I could see that a couple of the pins (of the 5 in the front) looked a bit recessed compared to the others, and carefully used the tip of a very fine needle to lift all of them just slightly. Having done that, the charger came to life when I plugged it back in, and the TF is indicating that it is charging.
I don't know how solid or permanent the fix will be, but it is working for me now.
So my co-worker has an Asus transformer like i do and he is on his 3rd charger for it. So i have been lending him mine while he waits for his new one. So last night he borrowed it and when i went to charge mine it no longer works. Are the chargers really this faulty or could it be his device that is killing the charger?
After charging my tablet for a while or overnight the charger does not work either.
So what I do is either wait it out or throw it in a ziploc bag and toss it in the freezer(I can't remember where I found this tip but it does work).
The charger gets excessively hot after 2 hours of straight charging and as a safety feature I believe it shuts off. Throwing it in the freezer simply resets the charger I believe, and it is only for about 15 minutes.
Sent from my Inspire 4G using XDA Premium App
betadan said:
So my co-worker has an Asus transformer like i do and he is on his 3rd charger for it. So i have been lending him mine while he waits for his new one. So last night he borrowed it and when i went to charge mine it no longer works. Are the chargers really this faulty or could it be his device that is killing the charger?
Click to expand...
Click to collapse
They definitely have different versions, the later version 0B-2LF, 0B-3LF (?) are supposed to be less failure prone.
You can always make a Do It Yourself (DIY) charger with a wall charger and USB A Female to 5525 Plug Female Power Adapter.
I’ve got similar experience – when I’ve tried to charge tablet second time after few hours of playing with it, when I’ve plugged charger in, icon didn’t show me expected “charging” icon. At first I’ve thought that was faulty cable but plugged to PC worked fine. Then I’ve found some info that connectors between charger and plug adaptor tend not to have a contact. I’ve taken out plug adaptor and bent slightly those 2 wires on charger, then connected the plug adaptor back. When I’ve plugged it into wall socket – it worked. I’m on 0L-1LF model.
I've encountered this problem too. At first I thought the charger was dead, but when I rebooted the transformer while plugged, it start to charge again. Maybe you should try that.
It probably still charges or has some charge optimization like my Lenovo laptop has. Mine does the same but never any issues.
Sent from my Transformer TF101 using Tapatalk
ThEiiNoCeNT said:
After charging my tablet for a while or overnight the charger does not work either.
So what I do is either wait it out or throw it in a ziploc bag and toss it in the freezer(I can't remember where I found this tip but it does work).
The charger gets excessively hot after 2 hours of straight charging and as a safety feature I believe it shuts off. Throwing it in the freezer simply resets the charger I believe, and it is only for about 15 minutes.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
I also did have to put my charger in the freezer... for over a month now it's been working fine.
Try it
Elzbieta said:
I also did have to put my charger in the freezer... for over a month now it's been working fine.
Try it
Click to expand...
Click to collapse
Another succesful "freezer" here.
To document - My powerstrip turn off with PC and charger is plugged in to it. Tablet was @ < 20% when I put on to charge, not realizing strip was off (company in town so wife wanted it off in case room was needed for kids), got up next morning and now tablet @ < 4%. Took charger and tried multiple outlets and none would charge and charger was not warm. Tablet @ < 4% and now plugged to USB port on laptop (recongized USB Debug and Asus Sync) so it is trickle charging sort of. Search turns up this (and a couple of others) tread. Turned off tablet (to improve trickle charge performance) and waited the 15 minutes. Removed charger from freezer, plugged into wall, plugged in tablet and tablet turned on and now shows as charging.
I assume this is a hardware/software/firmware problem in that the charger is not going to burn itself out trying to push too much voltage and the reduced charge state of tablet is raising resistence and the firmware has a pointer wrong and it needs to be a little colder to be right.
No idea but thanks for the tip.
I got kinda freaked out when my charger didn't work with my tablet last time. I blamed the custom rom since it happened a couple days after I rooted and flashed a custom rom on it, and I never had trouble with stock before. But, it wasn't the charger, since I plugged in the dock and it could charge. So maybe sometimes the tablet doesn't take in a certain amount of voltage or something..? (It was fine after I rebooted.. or update roms, can't remember.)
I once thought that my charger had died but then I tried a hard reset (hold the power button down for 10 seconds) and it started working again. It's worth giving it a go before you go out and buy a new charger.
Sent from my Nexus S using XDA App
betadan said:
So my co-worker has an Asus transformer like i do and he is on his 3rd charger for it. So i have been lending him mine while he waits for his new one. So last night he borrowed it and when i went to charge mine it no longer works. Are the chargers really this faulty or could it be his device that is killing the charger?
Click to expand...
Click to collapse
I think there is something off with his TF if it killed 3 or 4 chargers.
My charger died and no amount of putting it in the freezer or anything else would make it work again.
The only thing I did was pull the cable out attach the TF to my laptop and download files to a different Micro SD card I had bought. Plugged it back in and no workie.
Lucky I had bought another charger for a spare and had it to check the cable ..charger and make sure it what part actually wasn't working...and charge my TF.
It's at an ASUS service center hopefully being fixed.
They do go bad. Theres been documented problems with them just like the dock,, and tablet. When your trying to build the cheapest tablet around ...parts and some things provided by other manufactures ( I know Asus doesn't make everything that goes into it) don't always turn out as well as you've planned.
My Photon Q won't charge off a PC USB port, or my laptop. Is this common? Thanks.
Are you using the usb cable that came with the phone? Reason I ask....I've discovered this phone is extremely picky about the cables you use. So far of the ones I have on hand, I can only consistently charge while in the car using my Belkin usb charging adapter with the Motorola cable that came with the phone. That includes a fairly nice ferrite core 6ft usb cable I got from Monoprice...which it works fine at home on AC, but in the car it stutters back and forth between charging and not charging.
Just today I used a cheap USB cable I bought off of ebay to charge my PQ using my laptop.
Its one of the ones sold as "HTC OEM USB Charger + cable" on ebay for like 3 bucks.
I also charge it at home using a green 3m cable from ebay, also bought for like 3 bucks lol.
Does it require that drivers be installed on the PC to get a charge? I've tried a few cables that I have laying around. I'll see if I can find other cables to try. The weird thing is if the phone is off, and plugged in, the LED lights up green, as if it's charging. But using the same cable, if the phone is on, it won't acknowledge that it is plugged in.
tcrimsonk said:
Does it require that drivers be installed on the PC to get a charge? I've tried a few cables that I have laying around. I'll see if I can find other cables to try. The weird thing is if the phone is off, and plugged in, the LED lights up green, as if it's charging. But using the same cable, if the phone is on, it won't acknowledge that it is plugged in.
Click to expand...
Click to collapse
No, I wouldn't think so...
I've been able to charge off of many different USB cables on my Q. Not sure... Only thing it's been picky on so far is the wall wart - cable it hasn't seemed too picky about.
If its an old desktop with USB 1.1 it may not charge, and many laptops won't allow charging via USB if the laptop itself is not plugged into AC. Just a thought.
Sent from my XT897 using xda app-developers app
bryanfritz1 said:
If its an old desktop with USB 1.1 it may not charge, and many laptops won't allow charging via USB if the laptop itself is not plugged into AC. Just a thought.
Sent from my XT897 using xda app-developers app
Click to expand...
Click to collapse
Very good point ^^^. I've heard some laptops, even when plugged in, still don't provide enough juice to charge (some) devices. Perhaps your laptop is one of these low-power USB port devices.
ive noticed that this phone is picky about what charger you use. i have a hard time charging on my pc as well. and certain micro usb's i have dont seem to charge it well either. needs to be the stock plug it came with.
I've basically given up at this point. Blackberry AC chargers work well for me, so I'll try and track down a few more of them. Otherwise, nothing is consistent. The desktop I've used has a plenty big enough power supply, and it charges my Epic with no problem. My personal laptop and work laptop both charged the Epic, but not the Photon Q. I guess I'll just have to carry around a charger instead of a MicroUSB cable when I'm on the road with my laptop.
Thanks, all.
tcrimsonk said:
I've basically given up at this point. Blackberry AC chargers work well for me, so I'll try and track down a few more of them. Otherwise, nothing is consistent. The desktop I've used has a plenty big enough power supply, and it charges my Epic with no problem. My personal laptop and work laptop both charged the Epic, but not the Photon Q. I guess I'll just have to carry around a charger instead of a MicroUSB cable when I'm on the road with my laptop.
Thanks, all.
Click to expand...
Click to collapse
All,
For what little it's worth, I just noticed that the words "Not Charging" come up on the lock screen whenever I connect to the USB port of my laptop or desktop. So the PQ knows it's plugged in; it just refuses to accept the charge.
Also, whenever the battery completely dies, the phone will start to charge. It will charge for a few minutes until it has enough battery to turn itself on. As soon as it turns on, it stops charging, and a minute later, shuts down because of the dead battery. Then it starts charging again. This basically gives me an endless loop of the phone charging, starting, discharging, and shutting back off. I can't even get it to stay off long enough to get a useful charge without turning on automatically.
Yeah, the only issue I've had with this phone at all is the extreme 'quirkiness' it has in regards to charging on anything other than the stock usb cord & power adapter it plugs into. Even using the Moto vehicle dock for the Q, its completely hit/miss on charging. It will *often* go into that 'Not Charging' state where its kind of keeping sort of a baseline/'stalemate' of the current charge level for me, not really going down but not charging back up either. Not really sure what's up with that. With my vehicle dock for the longest I kept thinking maybe my cig lighter port on my car is bad, but I don't have issues with my radar detector at all.
Had the same problem with the not charging a few days back. I was leaving the phone in Mass Storage mode because just getting it into Mass Storage was a headache originally.
Hooked it up to it's original cable and woke up with 65% battery. Switched from mass storage to charge only and it started charging.
Not sure if it was caused by being in Mass Storage and wouldn't charge but now I put in Charge Only before bed.
It always works (in my experience) with the original cable that comes with it regardless, its anything else where its quirky.
PythonFanTN said:
It always works (in my experience) with the original cable that comes with it regardless, its anything else where its quirky.
Click to expand...
Click to collapse
Isn't there a setting in ##3282# that enables and disables USB charging? Y'all have probably thought of this already. Anyways just thought if throw that out there. This is my first android that was not a low usage device. I know very little about it. I seriously think xda should make tee shirts that say "everything I have learned in life I learned from xda".
My phone was not charging in debugging mode yesterday.
Sent from my XT897 using xda premium
Hello everybody I had a big trouble with my htc one x (at&t evita) I don't know why It doesnt charge it's already plugged but it doesnt charge nothing, I left it last night plugged in the energy, (like 9 hours charging) and I turned it on, after those hours, but when I turned on it stopped charging at 54% of energy , and now It doesnt want to charge anything, my question is, what is going on? can be the battery or the usb entrance of the phone, Please help me I need to know what happend, if the battery died or my usb entrance got dammaged thanks in advance
I could be a number of things; you might have a faulty battery, you might have a faulty usb cable, you might have a faulty charging block, you might have damaged usb pins, the charging block mount not have been inserted into the wall outlet correctly, the usb cable might not have been inserted into the charging block properly, the usb cable might not have been inserted into the phone properly. Those are all things you need to troubleshoot. I had a similar issue a while back, and it turned out that my usb cable was simply not inserted into my charging block all the way.
Sent from my Evita
I already tried with 5 different usb chargers, and nothing happend I think it might be the battery or the usb entrance of my cell phone, but what it's more probably to fail :S
This happened to me2 days ago, I even broke my charger because of the frustration. Tried like 5 cords..
All I did was switch it off and just leave it "charging". While I was waiting to meet up with the person I was buying a new One Max I just held the power button forever and the phone came back on fully charged I was ready to move on lol
Sent from my One XL using xda app-developers app