[Q] Help it won't charge - Eee Pad Transformer Q&A, Help & Troubleshooting

Just got the battery warning so I plugged it in and to my surprise nothing happened ... checked the plug, restarted.. it just won't charge . When I turn screen off and plug it in the screen turns on but it doesn't charge .. is it busted?
Sent from my Nexus S using XDA App

Are you plugged into a wall socket? If you are trying to charge through USB from a computer, it won't charge unless in sleep mode. Even then it will charge slowly.

Plugged into a wall socket atm.. iv tried from a computer I don't get a charging icon like I used 2
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My was doing the same,I have try different wall sockets in the house and one work ,so keep trying.
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One works? What how's that lol
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this will sounds bad but.... check the usb connection to the plug, as the way its made you can actully push the usb into the plug the wrong way around....

Tried all plugs don't work and yes its the right way round
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when I plug it into a comp it comes up with the USB stuff like Asus sync .. just not charge..
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Anyone else had this issue
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Just got it from Amazon and I have the same issue and still not able to figure out how to fix it. My Transformer is lying there without charging. Planning to return it to Amazon.

Right I just got mine working... try this pull the plug apart and put it back together now squueze them together as tight as you can and try that. Its working for me now ..
Sent from my Nexus S using XDA App

It just doesn't work. How is the usb cable connected to your adapter? It just gets in both ways.
Can you send me a picture of how the three parts are fit into each other?

its only suppose to go in one way, just like conncting any USB devices. But tried that, dissemble the adaptor and put them together, it actually happened to me once too, did exactly that and everything fixed. Remember you gotta squeeze pretty hard to put the two pieces together.

Thanks guys, its working. But this is ridiculous, you have to do a dumbbell roll to fix battery plug

i cant get it too charge and i just got it in the mail. why the hell it even come with this wack ass plug in the first place. what a horrible first impression!

I suggest you dont even use it, its dangerous. Mine melted the first day I got it. I went to bestbuy and got a replacement that works great. It charges at 11 volts/1.5 amps
http://www.bestbuy.com/site/Dynex&#...d=9462949&st=dynex ultimate charger&cp=1&lp=1

italia0101 said:
Right I just got mine working... try this pull the plug apart and put it back together now squueze them together as tight as you can and try that. Its working for me now ..
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Yes, I had this problem with mine too.
It seems to be a common issue:
http://forum.xda-developers.com/showthread.php?t=1075475

D_Czap said:
I suggest you dont even use it, its dangerous. Mine melted the first day I got it. I went to bestbuy and got a replacement that works great. It charges at 11 volts/1.5 amps
http://www.bestbuy.com/site/Dynex&#...d=9462949&st=dynex ultimate charger&cp=1&lp=1
Click to expand...
Click to collapse
This seriously works?
I just hope the voltage is right... I've tried different adapters for my phone and then my phone started acting weird (like it didn't take calls and would freeze at times). Replaced the adapter and it returned to normal again.
My TF adapter also gets really hot when charging.
Thanks for the recommendation.

I put some petroleum jelly on the metal prongs and smashed it on the counter a few times AFTER snapping it in.
Unfortunately I did them at the same time and didn't test in between so i don't know which if either or possibly both fixed it but mine is finally ****ing charging.
What a headache. I'm really bothered by ASUS for issuing such a faulty component.
I'm probably going to pick up that dynex tomorrow, because I just KNOW this will break again and mysteriously lodge itself into my drywall.

I just had the problem and discovered that the 5 forward pins on the power adapter are apparently quite easily deformed.
The charger is dual output, 5v and 15v.They use a USB3 connector, with the 15v quick charge output on those pins. I expect that they use the old USB 2 pins behind them to supply 5v for a slow charge, and PC data/charge connection.
Just prior to this, I had tried using an extension USB3 cable on it, so that I could use it while charging, and I suspect that was just enough to deform a couple of the 5 pins in the charger, and I got no charge at all from it, even after putting it back to normal. After an hour, the charger was still cold, and no indication of charging on either the tablet or with the table and keyboard attached.
With a good light and strong magnifier, I could see that a couple of the pins (of the 5 in the front) looked a bit recessed compared to the others, and carefully used the tip of a very fine needle to lift all of them just slightly. Having done that, the charger came to life when I plugged it back in, and the TF is indicating that it is charging.
I don't know how solid or permanent the fix will be, but it is working for me now.

Related

My Charger melted

wtf...
tablet wasnt charging. The charger was plugged into the outlet with the usb cable connected.
i noticed my tablet was dead and when i go to charge it, i feel the cable is hot..
then notice rubber/plastic casing that covers the pin connection, is melted.
(the part with ASUS name)
not sure where to see the model number. i just smelled it and its not good... fawk
I wonder if they got the same company as apple to make the proprietry cables lmao
But seriously thats not cool send the pics to asus they will probably send you a new one and a cover or something to keep you happy
Sent from my tf101 using xda premium 1.59Ghz
Why is the wires exposed? Modified connector?
34Ford said:
Why is the wires exposed? Modified connector?
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Look at the insulation around the wire it is also burnt not modified
Sent from my tf101 using xda premium 1.59Ghz
wow , mine become very hot too , i always disconnect the wall charger because of this
Contact ASUS, send them pics. Do Not send them the unit yet. If they don't replace it immediately, send it to UL Labs.
Asus tech support have the tendency to not think at all and just declare your warranty voided because the outside is melted or whatever. They always claim it's a sign you tamper with it.
i9apps said:
wow , mine become very hot too , i always disconnect the wall charger because of this
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i have to do so as well
With the history ASUS has with AC power adapters we all need to keep a watchful eye on our adapters. It appears they maybe under built. Meaning the components used in their construction are not big enough to handle the load.
Maybe we need to follow DEVCAKE's thread and build an AC adapter?
hshoem1
By the way my adapter died yesterday.
I've never noticed anything with my TF's charger (I just worry about the cable getting damaged at the docking connector), but now that you metion that...did notice that my Eee PC's charger always did get awefully hot at the brick :-S
So i called yesterday after i got lost in that crap website. most links would end up dead.
The rep gave me an RMA number and emailed me instructions.
I sent them an email with the pic. THanks for the suggestion. Hopefully i can get something resolved.
For now...i cant even charge the damn thing.
I know this is almost a month old since the last post, but curious to know, did they give you any push back or require the old 1 back?
Same here. My Asus charger is very very hot. I need to emphasize the very because its really very hot.
These chargers are very cheap. Running hot is a known issue and if it quits working put it in a ziplock bag and put it in the freezer for 30 minutes. Sounds stupid but it will reset the overload switch in the charger. I've done it. I also don't keep my tab on the charger all the time.
Sent from my Transformer TF101 using xda premium
Ever since I got my first asus product, (eee pc 2Gig surf) I have had charger issues. They always make them very flimsy. My transformers charger gets extremely hot as well. My grandpa owns a viewsonic gTab and the charger for that doesn't burst into flames like mine when he charges it. Thanks for the pictures, I won't leave it plugged in when its not charging anymore.
Sent from my HERO200 using XDA App
thebadfrog said:
These chargers are very cheap. Running hot is a known issue and if it quits working put it in a ziplock bag and put it in the freezer for 30 minutes. Sounds stupid but it will reset the overload switch in the charger. I've done it. I also don't keep my tab on the charger all the time.
Sent from my Transformer TF101 using xda premium
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I had to do something like this with my ASUS netbook. It had an indicator light on it that would randomly stop working because it got too hot. Had to unplug it for up to an hour to get it to work again. On that note anyone know of any third party transformer chargers that work better/less hot?
gdeeble said:
I know this is almost a month old since the last post, but curious to know, did they give you any push back or require the old 1 back?
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I sent them the damages unit and they sent me a new one. Rep didn't ask any questions after I explained why I needed an RMA number
turbulent28 said:
I sent them the damages unit and they sent me a new one. Rep didn't ask any questions after I explained why I needed an RMA number
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Did you include the socket adapter (UK/usa/europe plugs)? Or just the bare adapter...
Have to send it in as well (getting it picked up tomorrow) and wondering whether or not to include the plugs/adapter.
i love how asus charges $50 for this overheqting piece of **** charger. if they are going to pull an Apple on pricing then the quality better be top notch
Mine died to (I don't really know from what but i'm guessing from overheating or some low quality issue), and I found a perfectly fine 12v output AC adaptater with USB port for 10$ in a supermarket. It's a little heavier but have a much longer cable and doesn't threaten to burn my house during the night.
But loosing the USB cable itself must be anoying.

Broken Charging Port

Hi All
I was given this MT4GS about three months ago by a friend. All of the sudden it stopped taking a charge. At first, if i held the charger the right way, it might get a little charge, but now I'm getting nothing. So, I'm alternating between a couple Anker batteries and one stock, hoping someone has had this repaired (and that it wont' cost me a ton of money). Did anyone else have this problem?
Thanks
that sounds more like a usb cable problem than charger port... have you tried other usb cables?
my chargers go bad in about 4 months...I noticed they get really loose in my device. I got this cable and it still works (its been around 6 months) http://www.amazon.com/gp/product/B004GF8TIK/ref=oh_details_o02_s00_i00 (this is just the cable, keep the power plug from your stock charger)
xmc wildchild22 said:
my chargers go bad in about 4 months...I noticed they get really loose in my device. I got this cable and it still works (its been around 6 months) http://www.amazon.com/gp/product/B004GF8TIK/ref=oh_details_o02_s00_i00 (this is just the cable, keep the power plug from your stock charger)
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I thought i was the only one whos charger went dead like that, seems like the 2 hooks go flat after a while
Sent from my HTC MyTouch 4G Slide using Tapatalk 2
That's the one bad thing about micro usb. It's the standard port for all android phones now, but it's very small, and if you're not careful it can break easily
My MT4G Slide recently started to exhibit this problem. The original cable that came with the phone still works perfectly fine. Unfortunately all my other cables have stopped working. I'll order the cable in the thread and hopefully it will work fine.
Kinda annoying cause now my car and bedside chargers are useless.
Almost 99% of the time will be the cable. I had to replace mine 4 times in one year.
Sent from my myTouch_4G_Slide using xda app-developers app
h3ktyk said:
Almost 99% of the time will be the cable. I had to replace mine 4 times in one year.
Click to expand...
Click to collapse
you might check out this video:
http://www.youtube.com/watch?v=yjnXcFG3674
this guy shows how you can use a needle to 'clean out' the port, because sometimes lint gets wedged down in and prevents the cord from making good contact.
And after you've cleaned it out, I would get something like this to prevent it from happening again
http://www.topicovers.com/products/micro-usb-port-cover
Or clean all the lint out of your pockets!
Sent from my myTouch_4G_Slide using xda app-developers app
So yea that cable works okay. Still not perfect though but better than nothing.
I think one of the pins is just bent down and I don't have pliers so small that I could pull them back up. Plus it's hard to see.
Has nothing to do with the cable. All with the port. The cables all work perfectly fine on other devices.

[Q] Micro/usb cable started burning

so literally a few minutes ago i plugged in my charger into the wall and smoke came out of the microusb(the one i got with the phone) side and then from smoking went to burning, i just wanted to know if anyone else has had this problem.
Can you tell if the end that started smoking was damaged? Is there a chance two wires crossed causing a short circuit? I have personally not heard of that problem on any phone, but have seen it on miscellaneous equipment throughout my life due to short circuit.
Sent from my SCH-I535 using xda app-developers app
yea
the tip of the microusb is burned and some on the back there is a black burn spots.
USB cables they supply with phones are usually crap. Thanks for the reminder,unplugged mine and replaced it with a good one I got from Monoprice. I'd keep an eye on it though if you use another cable to be sure the charger didn't cause it.
The voltage in your plug might be too high... it could have been a faulty cable
Sent from my SGH-I535 using xda premium
yea im going to replace the cable and the charger just to be safe.

[Q] stock, unrooted one x battery problem..help?

My friend threw her phone on charge for the whole night and woke up this morning to find her battery level low. This isn't the first time it happened either. What could cause this?
P.S. the screenshot was taken right after the phone was pulled off the charger
Sent from my Galaxy Nexus using xda premium
Try a different charger? Also, if the phone was charged by USB, use the wall charger instead. Some USB ports may cut power when the computer is asleep, etc. For instance, I usually connect my phone to my PC using the USB ports on my monitor (just because they are conveniently located). Those ports get shutdown when the computer goes to sleep, which I always forget.
redpoint73 said:
Try a different charger? Also, if the phone was charged by USB, use the wall charger instead. Some USB ports may cut power when the computer is asleep, etc. For instance, I usually connect my phone to my PC using the USB ports on my monitor (just because they are conveniently located). Those ports get shutdown when the computer goes to sleep, which I always forget.
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Click to collapse
Well she plugs into the wall, never the computer. And the charger she uses is the charger that came w/ the phone. If its the charger that could possibly be the issue then I'll tell her to get it swapped out at an at&t store but I really don't think that's the issue honestly
Sent from my Galaxy Nexus using xda premium
Chargers can definitely just crap out, even if new. MicroUSB chargers are pretty common, and I've used ones for other devices (like my Motorola Bluetooth headset) on my One X just fine. If you have another MicroUSB charger laying around, its worth checking (just to eliminate the charger as the cause) rather than having to run to the store.
Otherwise, its possible there is something wrong with the microUSB jack on the phone itself, or some other hardware or software problem with the phone. If the charger is not the problem, backup personal data and factory reset the phone. If the problem still occurs, I'd recommend getting a warranty replacement.
redpoint73 said:
Chargers can definitely just crap out, even if new. MicroUSB chargers are pretty common, and I've used ones for other devices (like my Motorola Bluetooth headset) on my One X just fine. If you have another MicroUSB charger laying around, its worth checking (just to eliminate the charger as the cause) rather than having to run to the store.
Otherwise, its possible there is something wrong with the microUSB jack on the phone itself, or some other hardware or software problem with the phone. If the charger is not the problem, backup personal data and factory reset the phone. If the problem still occurs, I'd recommend getting a warranty replacement.
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I appreciate it man, will do
Sent from my Galaxy Nexus using Tapatalk 2
Can you confirm that there was a "lightning bolt" in the battery icon in the status bar? If it's charging, there should be a lightning bolt in it. Check when you plug in the charger and just before unplugging it. If the lighting bolt is missing then most likely there is no current going into the device to charge the battery. It could also be a bad battery if the charger is working fine.
DroiDAddicT14 said:
My friend threw her phone on charge for the whole night and woke up this morning to find her battery level low. This isn't the first time it happened either. What could cause this?
P.S. the screenshot was taken right after the phone was pulled off the charger
Sent from my Galaxy Nexus using xda premium
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Are you absolutely sure the power outlet was switched on? May seem like a silly question but I've done it before.
Sent from my HTC One XL using xda premium
denversc said:
Can you confirm that there was a "lightning bolt" in the battery icon in the status bar? If it's charging, there should be a lightning bolt in it. Check when you plug in the charger and just before unplugging it. If the lighting bolt is missing then most likely there is no current going into the device to charge the battery. It could also be a bad battery if the charger is working fine.
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Yes there was definitely a lightning bolt when it was on. And is it possible to wipe the battery stats even if the phones not rooted?
Sent from my Galaxy Nexus using Tapatalk 2
timmaaa said:
Are you absolutely sure the power outlet was switched on? May seem like a silly question but I've done it before.
Sent from my HTC One XL using xda premium
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The outlet isn't switch operated lol. It has a constant 120V
Sent from my Galaxy Nexus using Tapatalk 2

Q- battery and charger

My device isn't charging for some reason, the cable seems fine but I keep getting a blinking light after using it? Help?
Sent from my SPH-D710 using xda app-developers app
I had this same problem. It seems on the new kernel it won't charge on anything less than the factory charger and cable. This initially didn't work for me either so I detached the powerpoint bit from the rest of the charger and reattached it firmly and it started charging again. I saw a suggestion on another forum to put the charger in a air tight bag and chuck it in the freezer for 30 minutes, I didn't need to do this and can't understand why it would work but worth a go if nothing else works.

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