My Charger melted - Eee Pad Transformer Q&A, Help & Troubleshooting

wtf...
tablet wasnt charging. The charger was plugged into the outlet with the usb cable connected.
i noticed my tablet was dead and when i go to charge it, i feel the cable is hot..
then notice rubber/plastic casing that covers the pin connection, is melted.
(the part with ASUS name)
not sure where to see the model number. i just smelled it and its not good... fawk

I wonder if they got the same company as apple to make the proprietry cables lmao
But seriously thats not cool send the pics to asus they will probably send you a new one and a cover or something to keep you happy
Sent from my tf101 using xda premium 1.59Ghz

Why is the wires exposed? Modified connector?

34Ford said:
Why is the wires exposed? Modified connector?
Click to expand...
Click to collapse
Look at the insulation around the wire it is also burnt not modified
Sent from my tf101 using xda premium 1.59Ghz

wow , mine become very hot too , i always disconnect the wall charger because of this

Contact ASUS, send them pics. Do Not send them the unit yet. If they don't replace it immediately, send it to UL Labs.

Asus tech support have the tendency to not think at all and just declare your warranty voided because the outside is melted or whatever. They always claim it's a sign you tamper with it.

i9apps said:
wow , mine become very hot too , i always disconnect the wall charger because of this
Click to expand...
Click to collapse
i have to do so as well

With the history ASUS has with AC power adapters we all need to keep a watchful eye on our adapters. It appears they maybe under built. Meaning the components used in their construction are not big enough to handle the load.
Maybe we need to follow DEVCAKE's thread and build an AC adapter?
hshoem1
By the way my adapter died yesterday.

I've never noticed anything with my TF's charger (I just worry about the cable getting damaged at the docking connector), but now that you metion that...did notice that my Eee PC's charger always did get awefully hot at the brick :-S

So i called yesterday after i got lost in that crap website. most links would end up dead.
The rep gave me an RMA number and emailed me instructions.
I sent them an email with the pic. THanks for the suggestion. Hopefully i can get something resolved.
For now...i cant even charge the damn thing.

I know this is almost a month old since the last post, but curious to know, did they give you any push back or require the old 1 back?

Same here. My Asus charger is very very hot. I need to emphasize the very because its really very hot.

These chargers are very cheap. Running hot is a known issue and if it quits working put it in a ziplock bag and put it in the freezer for 30 minutes. Sounds stupid but it will reset the overload switch in the charger. I've done it. I also don't keep my tab on the charger all the time.
Sent from my Transformer TF101 using xda premium

Ever since I got my first asus product, (eee pc 2Gig surf) I have had charger issues. They always make them very flimsy. My transformers charger gets extremely hot as well. My grandpa owns a viewsonic gTab and the charger for that doesn't burst into flames like mine when he charges it. Thanks for the pictures, I won't leave it plugged in when its not charging anymore.
Sent from my HERO200 using XDA App

thebadfrog said:
These chargers are very cheap. Running hot is a known issue and if it quits working put it in a ziplock bag and put it in the freezer for 30 minutes. Sounds stupid but it will reset the overload switch in the charger. I've done it. I also don't keep my tab on the charger all the time.
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
I had to do something like this with my ASUS netbook. It had an indicator light on it that would randomly stop working because it got too hot. Had to unplug it for up to an hour to get it to work again. On that note anyone know of any third party transformer chargers that work better/less hot?

gdeeble said:
I know this is almost a month old since the last post, but curious to know, did they give you any push back or require the old 1 back?
Click to expand...
Click to collapse
I sent them the damages unit and they sent me a new one. Rep didn't ask any questions after I explained why I needed an RMA number

turbulent28 said:
I sent them the damages unit and they sent me a new one. Rep didn't ask any questions after I explained why I needed an RMA number
Click to expand...
Click to collapse
Did you include the socket adapter (UK/usa/europe plugs)? Or just the bare adapter...
Have to send it in as well (getting it picked up tomorrow) and wondering whether or not to include the plugs/adapter.

i love how asus charges $50 for this overheqting piece of **** charger. if they are going to pull an Apple on pricing then the quality better be top notch

Mine died to (I don't really know from what but i'm guessing from overheating or some low quality issue), and I found a perfectly fine 12v output AC adaptater with USB port for 10$ in a supermarket. It's a little heavier but have a much longer cable and doesn't threaten to burn my house during the night.
But loosing the USB cable itself must be anoying.

Related

[Q] Help it won't charge

Just got the battery warning so I plugged it in and to my surprise nothing happened ... checked the plug, restarted.. it just won't charge . When I turn screen off and plug it in the screen turns on but it doesn't charge .. is it busted?
Sent from my Nexus S using XDA App
Are you plugged into a wall socket? If you are trying to charge through USB from a computer, it won't charge unless in sleep mode. Even then it will charge slowly.
Plugged into a wall socket atm.. iv tried from a computer I don't get a charging icon like I used 2
Sent from my Nexus S using XDA App
My was doing the same,I have try different wall sockets in the house and one work ,so keep trying.
Sent from my HERO200 using XDA App
One works? What how's that lol
Sent from my Nexus S using XDA App
this will sounds bad but.... check the usb connection to the plug, as the way its made you can actully push the usb into the plug the wrong way around....
Tried all plugs don't work and yes its the right way round
Sent from my Nexus S using XDA App
when I plug it into a comp it comes up with the USB stuff like Asus sync .. just not charge..
Sent from my Nexus S using XDA App
Anyone else had this issue
Sent from my Nexus S using XDA App
Just got it from Amazon and I have the same issue and still not able to figure out how to fix it. My Transformer is lying there without charging. Planning to return it to Amazon.
Right I just got mine working... try this pull the plug apart and put it back together now squueze them together as tight as you can and try that. Its working for me now ..
Sent from my Nexus S using XDA App
It just doesn't work. How is the usb cable connected to your adapter? It just gets in both ways.
Can you send me a picture of how the three parts are fit into each other?
its only suppose to go in one way, just like conncting any USB devices. But tried that, dissemble the adaptor and put them together, it actually happened to me once too, did exactly that and everything fixed. Remember you gotta squeeze pretty hard to put the two pieces together.
Thanks guys, its working. But this is ridiculous, you have to do a dumbbell roll to fix battery plug
i cant get it too charge and i just got it in the mail. why the hell it even come with this wack ass plug in the first place. what a horrible first impression!
I suggest you dont even use it, its dangerous. Mine melted the first day I got it. I went to bestbuy and got a replacement that works great. It charges at 11 volts/1.5 amps
http://www.bestbuy.com/site/Dynex&#...d=9462949&st=dynex ultimate charger&cp=1&lp=1
italia0101 said:
Right I just got mine working... try this pull the plug apart and put it back together now squueze them together as tight as you can and try that. Its working for me now ..
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Yes, I had this problem with mine too.
It seems to be a common issue:
http://forum.xda-developers.com/showthread.php?t=1075475
D_Czap said:
I suggest you dont even use it, its dangerous. Mine melted the first day I got it. I went to bestbuy and got a replacement that works great. It charges at 11 volts/1.5 amps
http://www.bestbuy.com/site/Dynex&#...d=9462949&st=dynex ultimate charger&cp=1&lp=1
Click to expand...
Click to collapse
This seriously works?
I just hope the voltage is right... I've tried different adapters for my phone and then my phone started acting weird (like it didn't take calls and would freeze at times). Replaced the adapter and it returned to normal again.
My TF adapter also gets really hot when charging.
Thanks for the recommendation.
I put some petroleum jelly on the metal prongs and smashed it on the counter a few times AFTER snapping it in.
Unfortunately I did them at the same time and didn't test in between so i don't know which if either or possibly both fixed it but mine is finally ****ing charging.
What a headache. I'm really bothered by ASUS for issuing such a faulty component.
I'm probably going to pick up that dynex tomorrow, because I just KNOW this will break again and mysteriously lodge itself into my drywall.
I just had the problem and discovered that the 5 forward pins on the power adapter are apparently quite easily deformed.
The charger is dual output, 5v and 15v.They use a USB3 connector, with the 15v quick charge output on those pins. I expect that they use the old USB 2 pins behind them to supply 5v for a slow charge, and PC data/charge connection.
Just prior to this, I had tried using an extension USB3 cable on it, so that I could use it while charging, and I suspect that was just enough to deform a couple of the 5 pins in the charger, and I got no charge at all from it, even after putting it back to normal. After an hour, the charger was still cold, and no indication of charging on either the tablet or with the table and keyboard attached.
With a good light and strong magnifier, I could see that a couple of the pins (of the 5 in the front) looked a bit recessed compared to the others, and carefully used the tip of a very fine needle to lift all of them just slightly. Having done that, the charger came to life when I plugged it back in, and the TF is indicating that it is charging.
I don't know how solid or permanent the fix will be, but it is working for me now.

[Q] TF AC adapter safety hazard

I'd heard some people mention that they had been getting little electric shocks from the TF while plugged in. I experienced this a few minutes ago with the TF plugged into my dock which was plugged into the charger. I think I found out why...
I got my multimeter out and connected the negative to my house's ground. Then I held the other probe to the shield on the HDMI connector on the TF. This should be chassis ground, the same ground you come into contact with when you touch any of the metal. I measured about 62V between what should be about neutral potential and earth. This is the voltage you feel, since 62V is above the breakdown voltage of skin. Fortunately it doesn't seem to be much current since people aren't getting knocked on their asses.
I also noticed that the plug isn't polarized, so I turned it around and did the same check. Only about 5V this time, safe and consistent with what I'd expect between neutral and ground. When plugged in like this, the wide side (neutral) on mine is on the same edge of the adapter as the "S" in ASUS right above the USB connector.
ASUS should be able to fix this with a modified USA plug adapter that has a polarized (wider neutral) prong. For now, even if you're not getting shocked, plug the adapter in with the "S" lining up with the wider prong on the outlet. That is, if you're plugging it into a standard 3-prong with the round ground prong facing towards the floor, plug it in so that the "ASUS" on the end is upside-down.
pix below.
Interesting finding. We should get this on the issue list for Asus to take a look at.
Interesting. Thanks for finding this. It sounds like the power supplies should be recalled or at least a polarized plug sent to all US owners before someone gets hurt. I hope someone at Asus is listening.
One question though. Shouldn't the difference between ground and the neutral be zero?
jerrykur said:
One question though. Shouldn't the difference between ground and the neutral be zero?
Click to expand...
Click to collapse
Not zero, but probably less than 5V. The same circuit measures about 700mV between neutral and ground. I don't know what it means, but at least it isn't a shock.
Mine actually melted. I bought a new one. A dynex ultimate charger dx-ua. Its 11 volts / 1.5 amp. It charges great and no more problems
Sent from my Transformer TF101 using XDA Premium App
This would explain why sometimes I feel the tingling and other times I don't - probably based on the way I have it plugged in.
@D_Czap - Melting is a pretty scary and dangerous possibility...wonder if they're going to issue a recall.
Interesting find! Were you able to take a measurement with the charger plugged into the keyboard, and the tablet charging from the keyboard?
Popsiclestand said:
This would explain why sometimes I feel the tingling and other times I don't - probably based on the way I have it plugged in.
@D_Czap - Melting is a pretty scary and dangerous possibility...wonder if they're going to issue a recall.
Click to expand...
Click to collapse
Hah. I felt that tingling too. Now it makes sense.
Not pleased that my tablet has another issue though
D_Czap said:
Mine actually melted. I bought a new one. A dynex ultimate charger dx-ua. Its 11 volts / 1.5 amp. It charges great and no more problems
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
If it melted, it was a fire hazard. Be sure to let Asus know!
I noticed the tingling the other day!
Sent from my Transformer TF101 using XDA Premium App
thanks for OP, we can now avoid the tingling by plugging the ac adapter upside down, or in other words with the "S" in the word "ASUS" logo on the side of the longer slot.
klau1 said:
thanks for OP, we can now avoid the tingling by plugging the ac adapter upside down, or in other words with the "S" in the word "ASUS" logo on the side of the longer slot.
Click to expand...
Click to collapse
Reversed the adapter... tingling is gone... this is starting to sound like a jock-itch commercial! LOL Thanks for the tip.
Sent from my Transformer TF101 using XDA Premium App
Thanks to the OP for reporting this issue. I suspect, though, that the problem goes deeper than just a question of polarization of the AC wall connection.
I would expect complete isolation between the AC input and the DC output to the TF. The presence of a measurable AC voltage between those points implies to me that there is some leakage current between the primary and secondary leads of the transformer in the power supply. That just should not be happening.
I suggest that you do a resistance check between the AC connectors (not plugged into the wall, of course) and the chassis ground of the TF when the charger is plugged into the TF. Any resistance reading lower than open would indicate a path for current, and a potentially hazardous condition.
There is another thread on this forum reporting a problem that ASUS is aware of with one model (0B-LF) of the chargers, but I don't know what the problem is, and perhaps this is it.
It would be helpful for anyone experiencing even a mild shock, to check the model number, and post that fact and the charger model number on this thread.
I'm due to get my TF tomorrow, and that's the first thing I will be checking.
As a possibly related aside, I think that Asus is shipping the adapter disassembled for a reason. I think that they got UL approval on the adapter alone, and not the assembled unit. That's easier for manufactures to do these days, just one thing to get approved. That's why they can't ship with the AC portion attached. On the down side, it might mean that the adapter was never tested by UL with the AC prongs attached.
Here is a pic of my adapter with a melted prong, Kind of scary.
After some tests, I am finding that the adapter is marginal at best and should probably not be used to charge the TF mated with the KBD especially when both batteries are low. I have had good results charging separately and in stages stopping when the adapter gets hot. I would not let my combo sit on charge overnight( unattended). I am guessing that ASUS bought the charger from a supplier and that the capacities are overstated making the demand on it too much.
D_Czap said:
Here is a pic of my adapter with a melted prong, Kind of scary.
Click to expand...
Click to collapse
That is indeed scary. Can you provide the model number of the charger?
vicw said:
That is indeed scary. Can you provide the model number of the charger?
Click to expand...
Click to collapse
The model number is AD827M. That was kind of hard to read.
Rumbleweed said:
After some tests, I am finding that the adapter is marginal at best and should probably not be used to charge the TF mated with the KBD especially when both batteries are low. I have had good results charging separately and in stages stopping when the adapter gets hot. I would not let my combo sit on charge overnight( unattended). I am guessing that ASUS bought the charger from a supplier and that the capacities are overstated making the demand on it too much.
Click to expand...
Click to collapse
This could be true. It might be like the Apple iPhone charger recall. Maybe we need to look for chargers with the green dot.
D_Czap said:
The model number is AD827M. That was kind of hard to read.
Click to expand...
Click to collapse
Can you read the 'Type' code (it's on the line underneath the model number) and tell us that too please?

[Q] Plug Adapter For Charger

First things first just got my transformer and it is awesome! However the little charger thing is rubbish the plug that connects to it didn't seem to want to connect so after applying more force I managed to sort of wedge it on. However it is quite loose and any movement stops it charging! Are you supposed to push some sort of tab to attach the plug or does everybody else have this problem? Its a UK plug BTW
I'd guess youre not pushing hard enough!
If you fingers arent going white and they dont hurt afterwards, you need to push harder.
When fully connected the flat bottom of the UK plug overlaps the bottom of the adapter by less than the thickness of a fingernail.
Apparently it's very difficult to connect the two pieces. Many people have said that they thought their charger would break with the amount of force needed. Maybe try pushing harder? I can't help you any more than that I'm afraid as I don't have my TF yet.
*Daedalus said:
Apparently it's very difficult to connect the two pieces. Many people have said that they thought their charger would break with the amount of force needed. Maybe try pushing harder? I can't help you any more than that I'm afraid as I don't have my TF yet.
Click to expand...
Click to collapse
Once they are connected - Try taking them apart again, Impossible!
Gave it a good shove and broke that little plastic thing that sticks out off :-S nothing abit of duck tape didn't fix though. Still seems a shame the build quality of the tablet and especially the keyboard is very high then they give us a crap charger and tiny wire. Also one charger for both the tablet and keyboard!
I had this issue and it ended up bending the little plastic bit which I used a knife to push it back to shape and then managed to clip it in. This makes me think it wasn't perfectly lined up in the first place so guess you have to have it perfect otherwise you will end up breaking that little plastic bit off.
pastey said:
Once they are connected - Try taking them apart again, Impossible!
Click to expand...
Click to collapse
whoa you're right D: I just tried.
My charger was already connected to the plug. It almost seems like one piece. Do the US unit have one piece charger?
Sent from my Transformer TF101 using Tapatalk
jerrykur said:
My charger was already connected to the plug. It almost seems like one piece. Do the US unit have one piece charger?
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
US chargers do not come in one piece...i know, cause i lost mine...:-T...waiting for asus or a 3rd party to start selling some adapters to charge...borrowing a friends charger in the meantime since he got a transformer too...
skchan2 said:
US chargers do not come in one piece...i know, cause i lost mine...:-T...waiting for asus or a 3rd party to start selling some adapters to charge...borrowing a friends charger in the meantime since he got a transformer too...
Click to expand...
Click to collapse
following a tip from another user i went to best buy and purchased a dynex dx-ua which comes with many different tips one being a usb tip. It works perfect for the transformer and the cord is really long. I finally have my new transformer charging since the plug that came with it did not work at all. the dynex dx-ua is 29.99 at bestbuy try it out if you need a charger.
nkognegr0 said:
following a tip from another user i went to best buy and purchased a dynex dx-ua which comes with many different tips one being a usb tip. It works perfect for the transformer and the cord is really long. I finally have my new transformer charging since the plug that came with it did not work at all. the dynex dx-ua is 29.99 at bestbuy try it out if you need a charger.
Click to expand...
Click to collapse
Does this unit have a 15 volt setting to match the original charger?
The easiest and safest way is probably alligning it and oush it in on a flat surface. That's what I did and it went in without a sweat. These kind of chargers are quiet common now so manufactures only have one charger for the whole-world making it easier to produce and all they have to do is give you different sockets for different regions.
Sent from my Transformer TF101
jerrykur said:
Does this unit have a 15 volt setting to match the original charger?
Click to expand...
Click to collapse
it has switches that go from 3.3 to 11 volts but its charging my transformer fine.
the dynex charges at 11 volts / 1.5 amps. its a much better idea then using the crap charger that is supplied. here is a pic of my melted charger.

Wall charger

So apparently out of nowhere my wall charger broke. It won't charge the tablet anymore. I know its not the USB cable since I tested it by using my PC .
I've searched and found some after market wall chargers for cheap. But wanted to check on here to see if anyone had any links to trust worthy and good replacement wall chargers.
Thanks in advance. : )
Sent from my SGH-T959 using xda premium
Same thing happened to mine and my aunts as well. Crazy. But I just bought a new one from ebay. Although it was an official Asus transformer cable and all. Honestly I see them for $29.99 on office depot. You can go on ebay and buy it for $15.49 if you take a leap of faith. Good luck.
I just emailed Asus support because honestly its ridiculous that it dies after only 4 months. Who knows, maybe they'll help me out and replace it free.
Sent from my SGH-T959 using xda premium
heres a app that might help ya
solar charger... app it seems to work.. i wont leave my tablet in the sun but.. when i shine my bright flashlight on the tablet.. it does popup charging..
i read on the app.. it says some kind of light sensor needs to be on.. guess mines on.. cuz it showed charging.. just havent tested it 100%.. try it
3rd party TF11 charger
I got a 3rd party charger, probably from ebay, that has been perfect. It does not remotely get hot, just barely warm, while the original was always hot.
The model is KZ328FK, USB connector, output 12v, 1500ma.
Sorry, I have no idea the seller or brand.
Looking at ebay today, there are a lot of the chargers available now and many come with a TF101 connector. This is a big plus.
I would forget the OEM original.
Seems I also have the same problem as you. Going to take in the TF-101 along with wall charger today to the Asus service centre.
Guys, my charger stopped working aswell, what kernel are you all using? I had flashed gueover 16b, i then flashed back to 16 and it worked again!!
Sent from my HTC EVO 3D X515m using xda premium
Charger
The original chargers have some sort of thermal shutoff. Many have found putting the charger in the freezer for a short time resets it.
Chances are your charger reset itself while you were changing kernels, rather than the kernel being the cause of the charger working again.
I have used test 13,15 and 17b, all with no issues.
You might find this interesting:
http://forum.xda-developers.com/showthread.php?t=1087321
If mine ever breaks, or I just have some spare time & a 1-2 amp 12V power supply, I might just try and make a DIY charger

[Q] Phone won't charge without USB cord being held in certain position

I went to charge my phone today but all of a sudden I couldn't just plug it in and have it charge like I normally do. I have to pull my cord toward the front of my phone to get it to charge and I have to leave it like that. I thought it might be a bent connector since I have to force the contact points together, but I don't want to risk anything. I know its not the cord as I have tried 3 different ones and I have used both a computer and a AC adapter to attempt to charge it.
Can I buy a replacement charging port or could it be something else?
Thanks,
aman207
aman207 said:
I went to charge my phone today but all of a sudden I couldn't just plug it in and have it charge like I normally do. I have to pull my cord toward the front of my phone to get it to charge and I have to leave it like that. I thought it might be a bent connector since I have to force the contact points together, but I don't want to risk anything. I know its not the cord as I have tried 3 different ones and I have used both a computer and a AC adapter to attempt to charge it.
Can I buy a replacement charging port or could it be something else?
Thanks,
aman207
Click to expand...
Click to collapse
As our phones age, this can become a problem. A few months ago, same thing happened to my phone. I called T-Mobile and asked if the charging ports could be repaired. The bad news is that (according to T-Mobile), they can't be repaired economically. The good news is that they'll send you a replacement phone at no charge.
Mobiletechvideo fixed mine for $35.
DickyG said:
As our phones age, this can become a problem. A few months ago, same thing happened to my phone. I called T-Mobile and asked if the charging ports could be repaired. The bad news is that (according to T-Mobile), they can't be repaired economically. The good news is that they'll send you a replacement phone at no charge.
Click to expand...
Click to collapse
Hm well that's unfortunate. I forgot to mention that I'm with wind. They charge for warranty repair after 1 year from original purchase date. I'm going to try to go to a warranty center to see how much it is.
Sent from my ASUS Transformer Pad TF300T using Tapatalk

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