Database Info

Unlock code

How does the unlock codes on eBay work?
Eddie
Sent from my LG-P999 using xda premium

I used http://myworld.ebay.com/dr.unlockusa
You purchase the 'service', and you will then conduct the rest of the deal via email and web service, unless you have issues, they offer live web chat.
My email looked like:
Thank you for your purchase. Please click www.UnlockUSA.com/IMEIsubmission.aspx
to submit your IMEI into our system. Our unlocking process is fully automated.
If you need help or to verify the unlock code before we mail it out, click
Live chat at www.UnlockUSA.com. After you submit your phone information
to us, you will receive a confirmation from us within 15 minutes. Contact
us at [email protected] or Live Chat www.UnlockUSA.com if you do not receive any confirmation about your code immediately.
I went to the site and entered my IMEI.
I received an email right away that read:
Thank you for your purchase. This is to confirm your IMEI Number 0123456789012345 have been submitted to our system. You may track your unlock code status at http://www.UnlockUSA.com/ebaysearch.aspx?sresult=0123456789012345 We will notify you when the unlock code becomes available. You may also click Live Chat if you have any question regarding to your order.
We want you to refer all your friends to UnlockUSA. Therefore, you can expect the highest professional service at the lowest possible price. If you have any issue or comment about our service, contact us for immediate respond.
A couple hours later i received an email that read:
Dear Customer:
The unlock code for your phone IMEI: 0123456789012345 was successfully calculated. You may track the status at http://www.UnlockUSA.com/ebaysearch.aspx?sresult= 0123456789012345 After you verify the unlock code is correct, kindly reply to this email with “Code Accepted” and due to eBay digital items policy, we MUST sent you the snail mail via USPS.
If the get code error. Please click Live Chat for support before you leave negative feedback on eBay. There is always good reason why your phone said code error......
Went to the site, collected my code, put it in my phone...unlocked. not bad for 1.99
All in all, very smooth and professional and..most importantly, it works.
(no thats not my real IEMI)

edekalil said:
How does the unlock codes on eBay work?
Eddie
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Also if your account with T-Mobile is in good standing and you own the phone they should supply you with a unlock code at no charge.

jhayton said:
I used http://myworld.ebay.com/dr.unlockusa
You purchase the 'service', and you will then conduct the rest of the deal via email and web service, unless you have issues, they offer live web chat.
My email looked like:
Thank you for your purchase. Please click www.UnlockUSA.com/IMEIsubmission.aspx
to submit your IMEI into our system. Our unlocking process is fully automated.
If you need help or to verify the unlock code before we mail it out, click
Live chat at www.UnlockUSA.com. After you submit your phone information
to us, you will receive a confirmation from us within 15 minutes. Contact
us at [email protected] or Live Chat www.UnlockUSA.com if you do not receive any confirmation about your code immediately.
I went to the site and entered my IMEI.
I received an email right away that read:
Thank you for your purchase. This is to confirm your IMEI Number 0123456789012345 have been submitted to our system. You may track your unlock code status at http://www.UnlockUSA.com/ebaysearch.aspx?sresult=0123456789012345 We will notify you when the unlock code becomes available. You may also click Live Chat if you have any question regarding to your order.
We want you to refer all your friends to UnlockUSA. Therefore, you can expect the highest professional service at the lowest possible price. If you have any issue or comment about our service, contact us for immediate respond.
A couple hours later i received an email that read:
Dear Customer:
The unlock code for your phone IMEI: 0123456789012345 was successfully calculated. You may track the status at http://www.UnlockUSA.com/ebaysearch.aspx?sresult= 0123456789012345 After you verify the unlock code is correct, kindly reply to this email with “Code Accepted” and due to eBay digital items policy, we MUST sent you the snail mail via USPS.
If the get code error. Please click Live Chat for support before you leave negative feedback on eBay. There is always good reason why your phone said code error......
Went to the site, collected my code, put it in my phone...unlocked. not bad for 1.99
All in all, very smooth and professional and..most importantly, it works.
(no thats not my real IEMI)
Click to expand...
Click to collapse
this would work for simple mobile correct?

->Delete<-

Removed! ;-)

Thanks for the info, I got a code for a Buck on the bay and now my G2X is unlocked. I was wondering if I change rom's or go back stock would that effect the unlock or will I have to re-enter it?
Eddie
Sent from my LG-P999 using xda premium

The unlock is permanent unless the carrier resets it or blacklisted it
Sent from my LG-P999 using XDA App

I followed the instructions and put in an Att sim but it didn't bring up asking for an unlock code like they said. How else can I input the code?

Posting your IMEI in a public forum is simply plain stupid!

Thanks for the help and info. I used my friends sim to check and see if it worked and it did. So now (not that it matters) my g2x is unlocked.
Eddie
Sent from my LG-P999 using xda premium

jboxer said:
Posting your IMEI in a public forum is simply plain stupid!
Click to expand...
Click to collapse
Did you actually look at the code he put?

AT&T's position on bootloader unlocking

Today I wrote a complaint to AT&T for interfering with HTC's bootloader unlock and I received this response:
Dear Christopher,
Thank you for contacting AT&T about your wireless service. My name is
Daniel D., and I will be more than happy to assist you with your inquiry
regarding software updates/OS information today.
I apologize for any frustrations that this may have caused you. After
some research, I am happy to inform you that AT&T doesn't interfere with
the software updates that the phone manufacturers provide. The only
stipulation that AT&T would have would be to ensure that the OS would be
optimized for AT&T's network. Please be aware that AT&T doesn't make
software for phones and we would never prevent our customers from
getting a better software update or OS.
We are sorry to hear that you are considering canceling for something
that is out of our control. In this case we recommend that you speak to
the manufacturer of the device. HTC can be reached at 866-449-8358.
If you have any additional questions about this issue, please respond to
this e-mail. If you have a question about another issue, please send us
a new e-mail via the Contact Us link in the lower left-hand corner of
your myAT&T account. Thank you for choosing AT&T; we appreciate your
business.
Daniel D.
eCare Customer Service Specialist
AT&T Business Solutions Customer Care
Business Care: 611 or 1-800-331-0500
Online account management: att.com/myatt
Click to expand...
Click to collapse
The CSR seems to be indicating that AT&T isn't meddling and that the decision is HTC's. It's vague, non-commital customer service speak and almost certainly not true. . . . He also refers to the bootloader unlock as a software update from the manufacturer, so perhaps he just has no idea what I'm talking about.
I've written back asking for clarification on AT&T's official policy.
I suggest anyone who is unhappy with AT&T's behavior write to customer service and let them know.
It can't hurt to formally let them know that you're not pleased. Even if you're hooked into a contract at the moment, they really do care if you're less willing to renew next time around.

czucker said:
Today I wrote a complaint to AT&T for interfering with HTC's bootloader unlock and I received this response:
The CSR seems to be indicating that AT&T isn't meddling and that the decision is HTC's. It's vague, non-commital customer service speak and almost certainly not true. . .
I've written back asking for clarification on AT&T's official policy.
I suggest anyone who is unhappy with AT&T's behavior write to customer service and let them know.
It can't hurt to formally let them know that you're not pleased. Even if you're hooked into a contract at the moment, they really do care if you're less willing to renew next time around.
Click to expand...
Click to collapse
taht's a standard AT&T kiss off letter. They're saying they don't do anything to prevent HTC from sending updates to phones. Not That they aren't preventing the bootloader from being unlocked.

Big Bro does it again
Standard BS reply from the big bro... u know urself nothing in that letter is what they say it to be...

I sort of figured as much and edited my original post to reflect that. . .
It may not help, but I still reckon it doesn't hurt to write a letter or two.

To ensure a safe and consistent experience for our wireless customers, AT&T does not support unlocked bootloaders. I understand that this will not satisfy your complaint, but this is AT&T’s official response to your complaint and I’ve submitted this information as our response to the BBB.
Please contact me with any further questions or concerns.
Regards,
Keith Morrisette
Customer Appeals Manager, Executive Response
AT&T Business Solutions
Office: 952 703-2344
Wireless: 952 847-3709
Fax: 952 703-2307
This message, including any attachments, is the property of and may contain confidential information of AT&T. If you are not the intended recipient, please notify the sender of the error and delete this message and any attachments.
this is what i got from my bbb complaint.

porkaysi said:
To ensure a safe and consistent experience for our wireless customers, AT&T does not support unlocked bootloaders. I understand that this will not satisfy your complaint, but this is AT&T’s official response to your complaint and I’ve submitted this information as our response to the BBB.
Please contact me with any further questions or concerns.
Regards,
Keith Morrisette
Customer Appeals Manager, Executive Response
AT&T Business Solutions
Office: 952 703-2344
Wireless: 952 847-3709
Fax: 952 703-2307
This message, including any attachments, is the property of and may contain confidential information of AT&T. If you are not the intended recipient, please notify the sender of the error and delete this message and any attachments.
this is what i got from my bbb complaint.
Click to expand...
Click to collapse
Me too almost to the letter.

I'll write in as well

porkaysi said:
To ensure a safe and consistent experience for our wireless customers, AT&T does not support unlocked bootloaders. I understand that this will not satisfy your complaint, but this is AT&T’s official response to your complaint and I’ve submitted this information as our response to the BBB.
Please contact me with any further questions or concerns.
Regards,
Keith Morrisette
Customer Appeals Manager, Executive Response
AT&T Business Solutions
Office: 952 703-2344
Wireless: 952 847-3709
Fax: 952 703-2307
This message, including any attachments, is the property of and may contain confidential information of AT&T. If you are not the intended recipient, please notify the sender of the error and delete this message and any attachments.
this is what i got from my bbb complaint.
Click to expand...
Click to collapse
SAFE? Gimme a break... Whatever AT&T keep the bootloaders locked! We will brick countless devices over and over until we find our exploit and you can foot the bill. Or you can let us unlock through HTCdev like the rest of the world and save yourself the time/money.
Oh no wait, that would be the smart thing to do, and you are all Morons.

Att reps have no idea what they're doing. This is a good example.

They basically said the exact same thing about the vivid when it was released. I didn't buy it then and don't know.
But thanks to the heat devs here we are able to unlock it anyway.
They can't stop the brilliant minds at work here.
Sent from my HTC One X using xda premium

Dear Christopher,
Thank you for contacting AT&T about your wireless service. My name is
Daniel D., and I will be more than happy to assist you with your inquiry
regarding software updates/OS information today.
I apologize for any frustrations that this may have caused you. After
some research, I am happy to inform you that AT&T doesn't interfere with
the software updates that the phone manufacturers provide. The only
stipulation that AT&T would have would be to ensure that the OS would be
optimized for AT&T's network. Please be aware that AT&T doesn't make
software for phones and we would never prevent our customers from
getting a better software update or OS.
We are sorry to hear that you are considering canceling for something
that is out of our control. In this case we recommend that you speak to
the manufacturer of the device. HTC can be reached at 866-449-8358.
If you have any additional questions about this issue, please respond to
this e-mail. If you have a question about another issue, please send us
a new e-mail via the Contact Us link in the lower left-hand corner of
your myAT&T account. Thank you for choosing AT&T; we appreciate your
business.
Daniel D.
eCare Customer Service Specialist
AT&T Business Solutions Customer Care
Business Care: 611 or 1-800-331-0500
Online account management: att.com/myatt
Click to expand...
Click to collapse
There was something wrong with this letter, but I fixed it.
The guy has no idea. He doesn't even know what BL Unlock is. And he doesn't realize that AT&T DOES in fact prevent a lot of customers from using different software.

All of this is happen before and all will happen again.
I purchased the vivid right when it came out and we when thru hell to get any development going. Letters were sent to AT&T and HTC and they just laughed in our faces.
We called Mr.Chou a lair openly in the Twitter and facebook pages and to this day, they still claim he was not lying about not locking the bootloaders.
They eventually allowed the unlocking of the bootloader and then we got s-off. It was about 3 moths after release.
By contrast, note the HOX had some holes we have now xploided the the vivid did not have. So I think we have an advantage.
This is XDA some things may be difficult but definitely not impossible.
Sent from my HTC One X

Went through this with the Evo 3D as well..HTC wouldn't unlock the bootloader and a month later we had S-Off and not to far after the HTC Unlock tool came about. I still have hope for this device
Sent from my HTC One X using XDA

carlosjcar said:
All of this is happen before and all will happen again.
I purchased the vivid right when it came out and we when thru hell to get any development going. Letters were sent to AT&T and HTC and they just laughed in our faces.
We called Mr.Chou a lair openly in the Twitter and facebook pages and to this day, they still claim he was not lying about not locking the bootloaders.
They eventually allowed the unlocking of the bootloader and then we got s-off. It was about 3 moths after release.
By contrast, note the HOX had some holes we have now xploided the the vivid did not have. So I think we have an advantage.
This is XDA some things may be difficult but definitely not impossible.
Sent from my HTC One X
Click to expand...
Click to collapse
I wonder if they really know what a boot loader is and what the difference is between locked or unlocked. Also why would they say they don't lock the boot loader? If I was talking to him on the phone (or better yet, in person), I would tell him "Look, grab your HTC Vivid there. Hold down power and Volume down. It will boot into hboot. What do you see at the top?"
Doubt it would of helped though. And oh well. You know, you've just got to have some bumps in the road. We all need to have conversations with head guys over at AT&T every now and then. Laughter is good medicine. And you know what, if they are not cooperative... give them a link to the GFY page (some forums have a GFY button but this does not, defuq is up with that???), and do it yourself.
I do agree, difficult but not impossible. XDA Devs are awesome!

I wonder why this bootlader still isnt officialy unlockable? My new ATT OneX+ with cid CWS_001 is unlockable at HTC dev. I wasnt sure if you guys were aware of that. The plot thickens . Makes no sense to me.. Everyone sell your hox and get a hox+ lol. Bring Rom devs with you!

nugzo said:
I wonder why this bootlader still isnt officialy unlockable? My new ATT OneX+ with cid CWS_001 is unlockable at HTC dev. I wasnt sure if you guys were aware of that. The plot thickens . Makes no sense to me.. Everyone sell your hox and get a hox+ lol. Bring Rom devs with you!
Click to expand...
Click to collapse
It is quite odd, but I'll wait until they release a Qualcomm quad core phone.
I've also read that the hox+ has a sub par screen compared to ours
Sent from my HTC One XL using Tapatalk 2

superchilpil said:
It is quite odd, but I'll wait until they release a Qualcomm quad core phone.
I've also read that the hox+ has a sub par screen compared to ours
Sent from my HTC One XL using Tapatalk 2
Click to expand...
Click to collapse
I haven't noticed any difference in the screen. JB is smooth, Gaming is awesome if you do that. The Hox+ stock feels as smooth as my tweaked Oc'd hox with custom roms. And i'm loving the 64gb! No regrets at all. Wish there was more development... but that'll come. I can test the screens side by side Monday. Left the hox at work. And yes it is ODD that the bootloader is unlockable at launch.

nugzo said:
I haven't noticed any difference in the screen. JB is smooth, Gaming is awesome if you do that. The Hox+ stock feels as smooth as my tweaked Oc'd hox with custom roms. And i'm loving the 64gb! No regrets at all. Wish there was more development... but that'll come. I can test the screens side by side Monday. Left the hox at work. And yes it is ODD that the bootloader is unlockable at launch.
Click to expand...
Click to collapse
I'd love 64gb on the one x, never understood why they did that to this phone.
I guess they figure we are going to find out how unlock regardless so might as well give us what they promised in the first place
Sent from my HTC One XL using Tapatalk 2

HTC DNA for Verizon was supported on htcdev up until launch day. Then it got pulled so its not unlockable(out of box). So at this point I'm fairly confused as to which phones are not unlockable and why......... Doesn't really matter why, but its not knowing that makes it so interesting
Sent from my Nexus 7 using Tapatalk 2

18th.abn said:
HTC DNA for Verizon was supported on htcdev up until launch day. Then it got pulled so its not unlockable(out of box). So at this point I'm fairly confused as to which phones are not unlockable and why......... Doesn't really matter why, but its not knowing that makes it so interesting
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I swear I saw that coming...they were all happy and all fair witha all the HTC elevate members and whoever got the phone before hand and let the bl process be there till the night before...that makes me wonder why!!! Why do they Care so much..Verizon made some really questionable decisions with that device sucks as 16 gb no menu remap(come on?) No sd slot(really?) ....i wish HTC weren't in such a slump right now...they make the best phones in my opinions but when they come to the see US the carriers have them by their balls

Reports Verizon will unlock the bootloader via update?

http://www.droid-life.com/2012/07/1...:+DroidLife+(droid+life)&utm_content=FaceBook
This was reported in Droid life

XRSTOY1 said:
http://www.droid-life.com/2012/07/1...:+DroidLife+(droid+life)&utm_content=FaceBook
This was reported in Droid life
Click to expand...
Click to collapse
That looks like a dream come true, but I will stay awake until this happens. Thanks for the news mate.

I have heard similar stories, this is great news for those of us who aren't willing or can't spend $600 on a developer edition phone. I wonder how "soon" soon is ;-)
What are you confused about by the way?
Sent from my SCH-I535 using xda premium

shimp208 said:
I have heard similar stories, this is great news for those of us who aren't willing or can't spend $600 on a developer edition phone. I wonder how "soon" soon is ;-)
What are you confused about by the way?
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I'm confused about: will they or won't they unlock it? I hope it's true...

Though some chats are very specific to the meaning behind unlock, I can't help but think that this means GSM unlock.
Sent from my SCH-I535 using xda premium

Obviously I hope it's true but I severely doubt it. I mean, how often do low level customer service reps know info like that before we do? Out of the 6 people I talked to at vzw none even knew the phone was shipped early for pre orders...

Hopefully it's not a way to trick the masses into upgrading to block the way we get root now.
Sent from my SCH-I535 using Tapatalk 2

Div033 said:
Though some chats are very specific to the meaning behind unlock, I can't help but think that this means GSM unlock.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
This is what I'm thinking as they've been mentioning that specific unlock for some time as part of an early OTA update. I hope it's the bootloader that's really being discussed but I certainly have my doubts.

We can only wait and see.
Sent from my SCH-I535 using Tapatalk 2

Not going to happen...
http://forum.xda-developers.com/showthread.php?t=1771335 (Read 2nd edit)
http://forum.xda-developers.com/showthread.php?t=1775707

maybe
Well, I don't believe it either, but there might be some light at the end of the tunnel. I went into chat and asked. I encourage as many people to do this just so verizon may realize there's a huge interest for it. To do this, just go to the verizon page and pretend you're buying the SIII. There's a button that says 'chat with rep', or just wait there for a minute and you will get a popup.
Here's my transcript... If you don't believe me, go do it yourself!
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
You are now chatting with 'Alesha'
Mike: Hi! I'm interested in the S III but don't like it having the locked bootloader. Will Verizon release an update to unlock the bootloader?
Alesha: Hello. Thank you for visiting our chat service. May I help you with your order today?
Alesha: ?
Alesha: Yes
Mike: This isn't the GSM unlocker so you can use the phone wherever in the world, this is to unlock the bootloader to allow for developers, correct?
Alesha: Right
Mike: and is there an ETA on this?
Alesha: No information released
Mike: OK, well, thank you very much for the information!

Don't believe these Verizon reps for a second. Many of them can't think for themselves and only regurgitate what the higher ups tell them. I worked in their call center last year and most of my co-workers had no idea what rooting, roms, bootloaders, etc. were.

NOT happening.
http://www.droid-life.com/2012/07/1...re-update-to-unlock-the-galaxy-s3-bootloader/

Not very optimistic:
Dear Alexander,
Thank you for taking the time to email in with regards to the Samsung Galaxy SIII. Alexander, my name is Nick. I hear you with regards to the locked bootloader situation. I too was hoping we would follow suit. Currently we will be offering the developers version of the SIII, which comes with a unlocked bootloader for our customers. I do hope that we make a change to the current model that is out, and that we unlock the bootloader, but currently there are no plans to do so. At the very least I hope that we at least consider selling the unlocked version in a subsidized manner with a contract, as opposed to selling it full retail through Samsung.
Your voices are being heard, and I hope we truly consider some other options for our customers in the development community. In the meantime, really, the only other option I can recommend is to maybe sell your SIII. I am sure you can find someone who may not be interested in the unlocked version, but would like to upgrade to that phone and not be under contract. Remember the 16 GB model starts at $599.99. Depending how much you paid, I would charge as much as possible for the phone since they are coming out on top without the contract, and use the money you get towards the unlocked version. It may not be ideal, but at least there are some options for now.
Thank you for being the best part of Verizon Wireless, Alexander. Take care and have a great week.
Sincerely,
Nick
Verizon Wireless
Customer Service
If you have received this e-mail in error or are not the intended recipient, please notify us immediately by replying to this e-mail and deleting it and all copies and backups thereof. If you are the intended recipient and are a Verizon Wireless customer, this response is subject to the terms of your Customer Agreement.
-----Original Message-----
From: ***@gmail.com
Sent: Sat Jul 14 00:03:12 CDT 2012
To: [email protected]
Cc:
Subject: Currently Offered Phones
Form Message
MAIL_ADDRESS: ***@gmail.com
Market ID: MI/IN/KY
Zip Code: *****
First Name: Alexander
Last Name: Mason
Full Name: Alexander Mason
Email Address: ***@gmail.com
Daytime Phone Area Code: 765
Daytime Phone Prefix: 555
Daytime Phone Suffix: 5555
Daytime Phone Extension:
Fax Area Code:
Fax Prefix:
Fax Suffix:
Account Number:
Mobile Area Code:
Mobile Prefix:
Mobile Suffix:
SSN:??
Primary Subject: Phones and Accessories
Secondary Subject: Currently Offered Phones
Message Body: Is verizon going to unlock the Bootloader to the Samsung Galaxy S III
?
Click to expand...
Click to collapse

Can't believe he told you to sell the device.

Yea, that was like a wtf moment. What I interpreted it as was "Buy device for $200, try to gamble it off for at least $400. Then go shell out another $200 and purchase the developer edition."
Not only does that void any chance of insurance but I would purchase the phone unsubsidized if I wanted a "Developer's Phone".
This is a new corporate low even their employees don't like their actions. I work for Apple, we would never tell our customers to do something like that.
EDIT: Just to clarify, no I am not an apple fanboy... I do not own an apple product. Not even an iPod. It's just my job to represent them.

http://www.droid-life.com/2012/07/1...re-update-to-unlock-the-galaxy-s3-bootloader/
Mods please lock this thread.

TokedUp said:
http://www.droid-life.com/2012/07/1...re-update-to-unlock-the-galaxy-s3-bootloader/
Mods please lock this thread.
Click to expand...
Click to collapse
Users please read the thread before posting. This link is already posted

Lg responds to Ice cream sandwich update

My name is john and the supervisor's name is john
John: Hello John. Welcome to LG Electronics U.S.A. Support only. How may I provide you with excellent service today?
John: Hi i own an lg g2x phone
Notice: John transferred John to Joe.
Notice: Joe has joined the chat session.
Notice: John has exited the chat session.
Joe: Hello John
Joe: how may I assist you today?
John: Hi i own an lg g2x phone and i have a question about it
Joe: Sure, I will be happy to help you
Joe: What's your question, John?
John: Lg said that the tmobile g2x will get the ice cream sandwich update in the 3rd Q of this year. where is the update. i have the
unlocked version of the phone
Joe: I am sorry to hear about this.
Joe: Let me see what I can do to assist you with this.
Joe: Phone Operating System updates are developed by both manufacturer (LG) and carrier (T-Mobile, in your case).
Joe: As this is handled in a company-level, we do not have access to detailed information such as the estimated date of release
of the update, or if there is one scheduled for this product.
John: then why did lg says the update is coming in the 3rd q
Joe: We receive notification of the updates once they have been already tested and are available to download from end users, John.
Joe: There is an update for the International Version (LG Optimus 2X, or P990)
John: mine is unlocked shouldn't it get the update too
Joe: Would you please provide the model number from the back of the phone, John?
John: p999dw unlocked
Joe: I understand
Joe: The phone is unlocked, yet it is still a device which hardware and software belongs to T-Mobile (in regards legal). Now, if T-
Mobile does not request LG to develop an update for this specific product, then it will not get released, unfortunately
John: okay
Joe: As for the 'international' model, P990, it shares most of the specifications with the P999, but the software might not work, as they are 2 different devices
John: but i just want to know why on twitter lg says the g2x will get the update
Joe: Don't get me wrong, I would like to know it as well
Joe: As much as I would like to provide you with an answer, unfortunately from upper management we have not received any news on the update for this specific product
John: so that means that tmobile already told lg to make the update for the phone
Joe: it could be, unfortunately as it is handled on a certainly higher level than we have access to, we can not actually confirm or deny this information, John
John: Tmobile says "As of now we have no official information from LG if they plan to make the 4.0 update available for the G2x. There are many rumors online right now, and you can find some pages saying it will and other's saying it will not get the update! I can assure you T-Mobile has not forgotten about our G2x users! We want every customer to have the best possible experience on their phones and we are always looking into new updates and software features on the devices. You can feel free to follow us on Twitter @T-Mobile or on Facebook as we will be posting any software update news there! If you have any specific concerns you would like assistance with on the G2x feel free to let me know and I will be happy to help you!"
Joe: I understand, John
Joe: As the phone's hardware and software belongs to T-Mobile, actually, LG does require them to request us to develop the update. If T-Mobile does not request LG to develop an update for this specific product, then it will not get released, unfortunately
John: ya you already said that. but from this post it looks like they are waiting on you to make the update
Joe: Yes, that is what is understood. I wish I could confirm if it is right or not, but it would be actually handled on a certainly higher level
Joe: We are informed on updates when they are ready to be released so that we can assist the customers on how to perform it
John: well can i get trasfered to a higher level
Joe: But we do not have insider information or direct contact with the engineers that develop them
Joe: I can transfer you to my supervisor if you would like to, John. Would that be okay?
John: yes
Joe: I am sorry I was not able to assist with your request.
Joe: I am happy to forward this session to a supervisor.
John: ok
Joe: Please hold while your session is transferred. I appreciate your patience.
Notice: Joe transferred John to John.
Notice: John has joined the chat session.
Notice: Joe has exited the chat session.
John: hello
John: Good afternoon
John: hello
John: I am afraid that we do not have release information regarding an update for this model phone regardless of what was told by the carrier I cannot make the update work on the phone
John: I apologize to you about this situation
John: what do you mean you cant make the update work on the phone
John: That phone has not received that model
John: what do you mean
John: That there will not be an update for that model phone at least it has not been considered yet
John: Then why did lg lie about releasing the update
John: The date has not been released there will but there is not a date so I cannot tell you when it will happen but at this time it is
not available for this phone
John: I KNOW THAT on twitter lg says the the update will be out in the 3rd Q
John: I understand but the update is not ready yet and it has not been released I do not have a date when it will
John: THEN who has the date
John: YOU THERE
Notice: I'm sorry, your Chat Agent has ended the session. If you would like to chat with another Agent, please click the LogOut link below and open a new chat from the LG Service website.
Then he disconnected the chat:mad Length of chat: 01:36:36:

mahassan6 said:
John: Hello John. Welcome to LG Electronics U.S.A. Support only. How may I provide you with excellent service today?
John: Hi i own an lg g2x phone
Notice: John transferred John to Joe.
Notice: Joe has joined the chat session.
Notice: John has exited the chat session.
Joe: Hello John
Joe: how may I assist you today?
John: Hi i own an lg g2x phone and i have a question about it
Joe: Sure, I will be happy to help you
Joe: What's your question, John?
John: Lg said that the tmobile g2x will get the ice cream sandwich update in the 3rd Q of this year. where is the update. i have the unlocked version of the phone
Joe: I am sorry to hear about this.
Joe: Let me see what I can do to assist you with this.
Joe: Phone Operating System updates are developed by both manufacturer (LG) and carrier (T-Mobile, in your case).
Joe: As this is handled in a company-level, we do not have access to detailed information such as the estimated date of release of the update, or if there is one scheduled for this product.
John: then why did lg says the update is coming in the 3rd q
Joe: We receive notification of the updates once they have been already tested and are available to download from end users, John.
Joe: There is an update for the International Version (LG Optimus 2X, or P990)
John: mine is unlocked shouldn't it get the update too
Joe: Would you please provide the model number from the back of the phone, John?
John: p999dw unlocked
Joe: I understand
Joe: The phone is unlocked, yet it is still a device which hardware and software belongs to T-Mobile (in regards legal). Now, if T-Mobile does not request LG to develop an update for this specific product, then it will not get released, unfortunately
John: okay
Joe: As for the 'international' model, P990, it shares most of the specifications with the P999, but the software might not work, as they are 2 different devices
John: but i just want to know why on twitter lg says the g2x will get the update
Joe: Don't get me wrong, I would like to know it as well
Joe: As much as I would like to provide you with an answer, unfortunately from upper management we have not received any news on the update for this specific product
John: so that means that tmobile already told lg to make the update for the phone
Joe: it could be, unfortunately as it is handled on a certainly higher level than we have access to, we can not actually confirm or deny this information, John
John: Tmobile says "As of now we have no official information from LG if they plan to make the 4.0 update available for the G2x. There are many rumors online right now, and you can find some pages saying it will and other's saying it will not get the update! I can assure you T-Mobile has not forgotten about our G2x users! We want every customer to have the best possible experience on their phones and we are always looking into new updates and software features on the devices. You can feel free to follow us on Twitter @T-Mobile or on Facebook as we will be posting any software update news there! If you have any specific concerns you would like assistance with on the G2x feel free to let me know and I will be happy to help you!"
Joe: I understand, John
Joe: As the phone's hardware and software belongs to T-Mobile, actually, LG does require them to request us to develop the update. If T-Mobile does not request LG to develop an update for this specific product, then it will not get released, unfortunately
John: ya you already said that. but from this post it looks like they are waiting on you to make the update
Joe: Yes, that is what is understood. I wish I could confirm if it is right or not, but it would be actually handled on a certainly higher level
Joe: We are informed on updates when they are ready to be released so that we can assist the customers on how to perform it
John: well can i get trasfered to a higher level
Joe: But we do not have insider information or direct contact with the engineers that develop them
Joe: I can transfer you to my supervisor if you would like to, John. Would that be okay?
John: yes
Joe: I am sorry I was not able to assist with your request.
Joe: I am happy to forward this session to a supervisor.
John: ok
Joe: Please hold while your session is transferred. I appreciate your patience.
Notice: Joe transferred John to John.
Notice: John has joined the chat session.
Notice: Joe has exited the chat session.
John: hello
John: Good afternoon
John: hello
John: I am afraid that we do not have release information regarding an update for this model phone regardless of what was told by the carrier I cannot make the update work on the phone
John: I apologize to you about this situation
John: what do you mean you cant make the update work on the phone
John: That phone has not received that model
John: what do you mean
John: That there will not be an update for that model phone at least it has not been considered yet
John: Then why did lg lie about releasing the update
John: The date has not been released there will but there is not a date so I cannot tell you when it will happen but at this time it is not available for this phone
John: I KNOW THAT on twitter lg says the the update will be out in the 3rd Q
John: I understand but the update is not ready yet and it has not been released I do not have a date when it will
John: THEN who has the date
John: YOU THERE
Notice: I'm sorry, your Chat Agent has ended the session. If you would like to chat with another Agent, please click the LogOut link below and open a new chat from the LG Service website.
Then he disconnected the chat
Click to expand...
Click to collapse
I'm just going to say this, I have a lg spectrum it got the ics update yes it was a big wait this is because of Verizon I'd point the finger at tmobile if i were u.. It may already be made for your device but as the person said it depends on the provider sadly
Sent from my VS920 4G using xda premium

mahassan6 said:
My name is john and the supervisor's name is john
John: Hello John. Welcome to LG Electronics U.S.A. Support only. How may I provide you with excellent service today?
[/B]
Click to expand...
Click to collapse
An LG tech support employee is not an LG response. These people have very little information about anything that is going behind the scenes. We have all seen many posts like this that keep going back and forth about what is going to happen. So really everything that has been said is far from a reputable source let alone a statement from LG by LG
Also I'm surprised he talked to you for as long as he did. You got really childish at the end.

As much as I would like to believe we will get official ics, I doubt it considering tmobile has to request it then test it out and add their bloat ware. Although the current jellybean development going on looks very promising
Sent from my LG-P999 using Tapatalk 2

Getting tired of these useless chat transcripts.
Sent from my LG-P999 using xda app-developers app

There won't be an LG or T-Mobile release of ICS or JB for the G2X/P999 because T-Mobile doesn't sell it anymore and they won''t dedicate resources to testing firmware/software for a non-current phone unless there's something that needs fixing. The only update promised was GB and T-Mobile fulfilled that promise which is more than I can say for WIND Mobile in Canada which advertised that it's Optimus 2X branded version of the G2X would get an update to GB but never did and never will. We're on our own now, with almost no developers left except for a few very dedicated ones who are trying very hard to make ICS/JB work on the G2X/P999. In future, if anyone is considering getting a phone, get an OMAP one or, better, a Google Nexus which is guaranteed to get Android updates for 18 months from the first date of sale of the phone.

Good job typing in caps like you're yelling to the support agent. Nobody wants to deal with children.
Sent from my LG-P999 using xda app-developers app

redmonke255 said:
Good job typing in caps like you're yelling to the support agent. Nobody wants to deal with children.
Sent from my LG-P999 using xda app-developers app
Click to expand...
Click to collapse
Agreed. Why are you giving this guy such a hard time? He has no control over anything. T-Mobile points their finger at LG and LG points their finger at T-Mobile. This is nothing new. Reading this is just a waste of everyone's time. The title is misleading too. LG didn't respond to ICS Update. They didn't respond to anything. A more appropriate title would be "Me demanding LG to give me my update right now and wasting everyone's time"
What was the point of you heckling them for this update? Did you actually think this made a difference? Good job wasting everyone's time.

I needed a good laugh today.
G2x-CM7 Weekly 12/09/12 Build, Trinity T15 Kernel

Yeah that wax a waste of time if you really want ICS then get a rom and flash it yourself you said your phone was unlocked like four times..
LG G2x
Rooted Stock Rom

Mod, please lock
Sent from my SGH-T999 using xda premium

penguin5897 said:
Mod, please lock
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Why, do you work for LG?

Really? I am avid follower who talk with Hell, Dom, and TonyP. No, I don't work for LG, but this a useless thread. What u don't realize, it these kind of threads are what are making all of the devs, including myself, run away from this device and it's forums. The guys that are working on the new CM10 kernel are the ones that keep me here.
In the words of Bill O'reiily...... U sir are an ass
Sent from my SGH-T999 using xda premium

penguin5897 said:
Really? I am avid follower who talk with Hell, Dom, and TonyP. No, I don't work for LG, but this a useless thread. What u don't realize, it these kind of threads are what are making all of the devs, including myself, run away from this device and it's forums. The guys that are working on the new CM10 kernel are the ones that keep me here.
In the words of Bill O'reiily...... U sir are an ass
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
O' rly?
O' riley ...
G2x-CM7 Weekly 12/09/12 Build, Trinity T15 Kernel

justjackyl said:
O' rly?
O' riley ...
G2x-CM7 Weekly 12/09/12 Build, Trinity T15 Kernel
Click to expand...
Click to collapse
-_- please leave
Sent from my LG-P999 using Tapatalk 2

laod said:
-_- please leave
Sent from my LG-P999 using Tapatalk 2
Click to expand...
Click to collapse
Lol
o' rly?
This thread is obviously not going anywhere, and will be locked by someone at some point.
So then we can all leave together!!
G2x-CM7 Weekly 12/09/12 Build, Trinity T15 Kernel

Sure are a lot of Kings of the Internet around here.

penguin5897 said:
Really? I am avid follower who talk with Hell, Dom, and TonyP. No, I don't work for LG, but this a useless thread. What u don't realize, it these kind of threads are what are making all of the devs, including myself, run away from this device and it's forums. The guys that are working on the new CM10 kernel are the ones that keep me here.
In the words of Bill O'reiily...... U sir are an ass
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Useless threads are uselessly filled with useless protests about their uselessness.

Hey guys. I just wanted to say something useless as well.
Sent from my LG-P999 using xda app-developers app

Well now that random tech guy and his manager know about this, we'll have official Jellybean by next week. :thumbup:
Sent from my Nexus 7 using xda app-developers app

[Q] Sim Unlock TF300TL

So i bought myself a brand spanking new tablet from B&H in New York. I was looking for a tablet that has 4g and that i would be able to unlock and use on other providers around the world (canada mainly).
Anyways, turns out this tablet is not unlockable according to both ASUS and AT&T customer service reps. They said there is an exclusive agreement between them that makes it impossible to request an unlock code.
I was just wondering if other have had this problem, or whether others have been able to get this tablet unlocked,and if yes, how.
Any help would be greatly appreciated. This tablet has dug a deep hole in my pocket and i would really like to get my moneys worth
Thanks in advance.
Sent from my ASUS Transformer Pad TF300TL using xda app-developers app

aussie88 said:
So i bought myself a brand spanking new tablet from B&H in New York. I was looking for a tablet that has 4g and that i would be able to unlock and use on other providers around the world (canada mainly).
Anyways, turns out this tablet is not unlockable according to both ASUS and AT&T customer service reps. They said there is an exclusive agreement between them that makes it impossible to request an unlock code.
I was just wondering if other have had this problem, or whether others have been able to get this tablet unlocked,and if yes, how.
Any help would be greatly appreciated. This tablet has dug a deep hole in my pocket and i would really like to get my moneys worth
Thanks in advance.
Sent from my ASUS Transformer Pad TF300TL using xda app-developers app
Click to expand...
Click to collapse
I have read a thread in the past where two users contacted AT&T and were given the code to unlock. Sorry but I can't find the thread at the moment. The unlock code was not supplied in the post.
Maybe another AT&T contact requesting help and no reference to your previous info from AT&T or Asus. Just a poor soul lost and needing help.
Good Luck!

tobdaryl said:
I have read a thread in the past where two users contacted AT&T and were given the code to unlock. Sorry but I can't find the thread at the moment. The unlock code was not supplied in the post.
Maybe another AT&T contact requesting help and no reference to your previous info from AT&T or Asus. Just a poor soul lost and needing help.
Good Luck!
Click to expand...
Click to collapse
Yeah I saw a few posts about people suggesting to call up AT&T, however I never saw anyone confirm they were able to get it unlocked.
So far every customer service rep I've spoken to said its impossible to unlock through them because of some sort of agreement.
Just wondering if anyone has had any luck any other way.
Sent from my SGH-T999 using xda app-developers app

aussie88 said:
Yeah I saw a few posts about people suggesting to call up AT&T, however I never saw anyone confirm they were able to get it unlocked.
So far every customer service rep I've spoken to said its impossible to unlock through them because of some sort of agreement.
Just wondering if anyone has had any luck any other way.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I'm sorry but I haven't seen much posted.
I know for the US there is a new law that just went into effect that may cause problems in this area.
I posted a link in general but it was blocked due the fact one person had no interest in TF300TG or TF300TL.
Here is the link to that post.
And the link to the location I found the information.
Good Luck!

tobdaryl said:
I'm sorry but I haven't seen much posted.
I know for the US there is a new law that just went into effect that may cause problems in this area.
I posted a link in general but it was blocked due the fact one person had no interest in TF300TG or TF300TL.
Here is the link to that post.
And the link to the location I found the information.
Good Luck!
Click to expand...
Click to collapse
Yeah saw that too lol
But I think its different for tablets.
Weird thing is, I havent been able to come across any 3rd parties who unlock them either. Might just give up and get the wifi only one. Not worth the extra $100 if im gonna be locked to AT&T for life.
But if anyone comes up with a way to unlock it, it would still be greatly appreciated :thumbup:
Sent from my SGH-T999 using xda app-developers app

Ok no luck here. Guess I have no choice but to return it and buy an unlocked tablet or one that can be unlocked.
Pity. Got kinda fond of this tab. Inly bad thing I could find is the light bleed, but I can live with that
Oh well.
Sent from my SGH-T999 using xda app-developers app

ASUS Transformer Pad TF300TL
aussie88 said:
Ok no luck here. Guess I have no choice but to return it and buy an unlocked tablet or one that can be unlocked.
Pity. Got kinda fond of this tab. Inly bad thing I could find is the light bleed, but I can live with that
Oh well.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Good evening. I have read and informed me that if the frequency of 3G for example in your city is the same version of AT & T gives to unlock yes ... anyone got? I'm from Brazil and have a guy wanting to sell me one, but to scared now unable to unlock ... Anyone ever heard of call or email for AT & T and they provide an unlock code? I await answers.
---------- Post added at 01:49 AM ---------- Previous post was at 01:44 AM ----------
Good evening.
I have read and informed me that if the frequency of 3G for example in your city is the same version of AT & T gives to unlock yes ... anyone got?
I'm from Brazil and have a guy wanting to sell me one, but to scared now unable to unlock ...
Anyone ever heard of call or email for AT & T and they provide an unlock code?

diegoreeves said:
Good evening. I have read and informed me that if the frequency of 3G for example in your city is the same version of AT & T gives to unlock yes ... anyone got? I'm from Brazil and have a guy wanting to sell me one, but to scared now unable to unlock ... Anyone ever heard of call or email for AT & T and they provide an unlock code? I await answers.
---------- Post added at 01:49 AM ---------- Previous post was at 01:44 AM ----------
Good evening.
I have read and informed me that if the frequency of 3G for example in your city is the same version of AT & T gives to unlock yes ... anyone got?
I'm from Brazil and have a guy wanting to sell me one, but to scared now unable to unlock ...
Anyone ever heard of call or email for AT & T and they provide an unlock code?
Click to expand...
Click to collapse
I don't believe they will. They lock tabs and phones because they want you to use their services and pay them. Tell a guy who wants to sell it to you to unlock it first and then sell to you. This way you won't buy not unlockable tab.