Has anyone else noticed? - Asus Transformer TF700

Hi, has anyone noticed the screen flicker a little when watching videos? I don't notice it on every video but I have a video that is a little bright and the video takes place in the snow and ice. I can see the screen flicker slightly during the whole video. At first I thought it might be my micro sd card so I tried youtube and some videos do it there also. Only seems noticeable on bright videos.
Also, all of the videos I watch stutter a little. Doesn't matter if its videos I have stored on micro sd or youtube. Anyone else have this?
Really want to keep the tab because around me they are hard to come by so returning it will suck. But everytime I think I might just keep it I find something else wrong:crying:
So far dust between gorrila glass and digitizer, screen creeking in left corner, burning smell from speaker and screen flicker and stuttering videos.
Anyway, hope no one else is dealing with this
Also if no one minds could you go to this link on your tab and see if this video has screen flicker for you guys too? I watched on my pc and I see no flickering.
www.youtube.com/watch?v=aHjpOzsQ9YI

Some refer to it as a problem due to "Didimm".

DarsVaeda said:
Some refer to it as a problem due to "Didimm".
Click to expand...
Click to collapse
? What do you mean? You mean the dimmer? If so I was thinking that as well. Guess I do need to return it?
Thanks for getting back to me

Goggle "didimm" it is a feature from nvidia. Many notice it, some don't.
I for myself rarely see it. And if it doesn't matter for me.
Maybe compare it to a device in store to see if yours is defective?

Hmm, that article says that your eyes would never be able to see the difference - well, guess what - almost everyone can see it! I assumed it was a "dynamic contrast" - just like some TV's do, but whatever it is, it *is* noticeable and it *is* very annoying at times. At least give us the option to disable it when needed (like when watching videos etc). The problem is that it seems to do it in stages, and like I said, there are *many* folks that find it very annoying.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Dynamic contrast is even worse with anime. You don't know the feels I know.

perhaps this can help:
http://forum.xda-developers.com/showthread.php?t=1815414
(requires root)
EDIT: It works!
just use the terminal emulator app (or adb shell) and do
Code:
su
echo "0" > /sys/devices/tegradc.0/smartdimmer/enable
Bam! no autodim until the next reboot

rightonred said:
perhaps this can help:
http://forum.xda-developers.com/showthread.php?t=1815414
(requires root)
EDIT: It works!
just use the terminal emulator app (or adb shell) and do
Code:
su
echo "0" > /sys/devices/tegradc.0/smartdimmer/enable
Bam! no autodim until the next reboot
Click to expand...
Click to collapse
Great find! I too can confirm it works! Haven't noticed any degradation in screen quality/contrast either (although I guess it will effect battery life). Regardless, at least know we know we have the option to disable/enable as needed!
Thanks alot!
EDIT: What's strange (in my mind), is that if this feature is only for battery-saving, why wouldn't it be disabled while on AC power? That would be great if it would automatically disable this "feature" while on AC power, since the only goal is conserve power...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Ok so I am not going crazy and my old eyes aren't playing tricks on me. Well not really old (32).
So it seems that even if I return it for a new one that this problem will be on that one as well?
So I wonder if some have it worse than others? Maybe I will still get a new one. I just fear that I will get a new one and it will have even more problems than the one I have now
EDIT: After going to link provided it seems things happen "after" watching a video. Where as my problem is during videos. And not all videos it seems. The link I posted to youtube does it bad on my device. Plus am unsure about rooting because I may need to return it to bestbuy and i dont want the geeksquad trolling thru the device looking to see if i did anything to it like rooting

darkwolfelite said:
Ok so I am not going crazy and my old eyes aren't playing tricks on me. Well not really old (32).
So it seems that even if I return it for a new one that this problem will be on that one as well?
So I wonder if some have it worse than others? Maybe I will still get a new one. I just fear that I will get a new one and it will have even more problems than the one I have now
EDIT: After going to link provided it seems things happen "after" watching a video. Where as my problem is during videos. And not all videos it seems. The link I posted to youtube does it bad on my device. Plus am unsure about rooting because I may need to return it to bestbuy and i dont want the geeksquad trolling thru the device looking to see if i did anything to it like rooting
Click to expand...
Click to collapse
I would return to be safe. One issue for me would be questionable but if I had two I wold return it. Hopefully your next one will be good.
Where in STL are you?

lardo5150 said:
I would return to be safe. One issue for me would be questionable but if I had two I wold return it. Hopefully your next one will be good.
Where in STL are you?
Click to expand...
Click to collapse
Hey lardo. Thanks. Im thinking the same thing. Just sucks because bestbuy that close to me said it could be months before they get one in even if they order it for me.
Im in South County

darkwolfelite said:
Ok so I am not going crazy and my old eyes aren't playing tricks on me. Well not really old (32).
So it seems that even if I return it for a new one that this problem will be on that one as well?
So I wonder if some have it worse than others? Maybe I will still get a new one. I just fear that I will get a new one and it will have even more problems than the one I have now
EDIT: After going to link provided it seems things happen "after" watching a video. Where as my problem is during videos. And not all videos it seems. The link I posted to youtube does it bad on my device. Plus am unsure about rooting because I may need to return it to bestbuy and i dont want the geeksquad trolling thru the device looking to see if i did anything to it like rooting
Click to expand...
Click to collapse
I would *not* return it for this! It happens on all TF700's (the original link is for the Nexus 7, which behaves differently, I believe).
Again, it's not a flaw - it's by design. This setting will allow you to disable/enable it though (I would hope that Asus also adds a toggle for this in future firmwares).
But returning it for another is not going to help and you may end up with a unit that has a real problem...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

The flickering: I would not return it for that. I'm sure all the tf700s flicker just the same.
The stinky speaker: I would wait for it to fail first, then RMA it.
The dust trapped under the screen: Exchange it even if its just one spec. I exchanged my tf300 for the same reason, and my tf700 screen is flawless. The screen is the most expensive and prominant part, it should be flawless.
A couple months seems long. my exchange took around four days. I would reccomend taking it in for exchange and seeing what their estimate for the date would be. If its too long, you can always back out of exchanging it. You could also give RMAing it a shot, that will take weeks (which is better than months)
Rest assured the fix I linked to does work. I even used Script mananger, and the scripts provided on that page to make a desktop widget to turn it on and off. Dont worry about rooting. Flashing the firmware from asus's website will unroot it without a trace, then do a factory reset and you're good to go.:good:

jtrosky said:
I would *not* return it for this! It happens on all TF700's (the original link is for the Nexus 7, which behaves differently, I believe).
Again, it's not a flaw - it's by design. This setting will allow you to disable/enable it though (I would hope that Asus also adds a toggle for this in future firmwares).
But returning it for another is not going to help and you may end up with a unit that has a real problem...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Hey jtrosky. I agree exchanging just for that reason may be silly, but I have other issues as well ( like video stutter, dirt under screen , creeking screen which I see others talking about so probably happens to them all, and burning smell from speaker. I do thank you for your respnse though. Oh and the screen problem I am talking about in this thread I did not notice on my Transformer Tf300 which I returned for the Tf700

For the Tapatalk users out there (with Tapatalk, the Sticky posts don't show unless you specifically look for them) - we've come up with a solution to the "Dynamic Contrast"/"SmartDimmer" problem.
Please check this great Sticky thread for details - lot's of good stuff in here - don't want Tapatalk users to miss it!
http://forum.xda-developers.com/showthread.php?p=28427614
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Well returned my tab today. Getting my new one on thursday. Hopefully all will be ok. We will see.
Also gonna root the new one when I get it and do the mentioned tweak from those in this thread. Thanks guys for checking into this for me:laugh:

Ok! WTF! I just got my new Tab and so far , It had white and red crust on the back of it. The power button is really raised up. And Mother [email protected]#$ it also has the burning speaker smell . I mean I have to put my nose to it but come on. Gonna check it out some more and see how it goes. I really hope this one is a keeper but not looking that way.
Also thanks again for those that posted a link about the dimmer issue

Hmm. All electronics smell like they're burning when they're new. Sure it's not just that new tablet smell? Anyway hope this one works out for you.

rightonred said:
Hmm. All electronics smell like they're burning when they're new. Sure it's not just that new tablet smell? Anyway hope this one works out for you.
Click to expand...
Click to collapse
Thanks rightonred! Yeah I know. I'm gonna give it some time. Was really just mad about the crusty stuff on the back of it. Thought I would come to my home away from (XDA) and share my sadness. But yeah, I'm gonna give it awhile. So far the only other thing I have noticed besides the crust,wonky power button, is a little light bleed and haptic feedback is really really soft.

Related

[Q] Advice on wether to get a refund or replacement

Hey guys,
I am returning my tablet for the 2nd time to amazon as it has severe light bleeding and the sound is seriously messed up because the bezel slipped. I was originally just going to get another transformer, but now I'm thinking, should I wait for the next generation of tablets? Like asus' kal-el tablet? Or should I just get a replacement then sell this when the next generation comes out and buy one of those. I don't really need the tablet for anything and the numerous little problems and bugs really annoy me.
Thanks for your advice!
I'm actually having the same thoughts... :/ this is my second one as well and it is giving me the same light bleed issues. Should I try again for another one? Or just return it...?
I think if moderate light bleed is your only problem, think carefully about returning it. I'm returning mine cause I cant listen to audio with headphones. But the newest batch (B06) has supposedly fixed light bleed problems
Mine is a b06 and has a minor light bleed. Nothing important.
What is your serial numbers first 3 digits.
Sent from my U20i using XDA Premium App
It is B40
Silly xda charachter requirement
If you have the ability to get a refund I would suggest you do it. I am seriously disappointing with mine but unfortunately I cannot get a refund, only an exchange.
My honest feeling over the past few years is that the technology is just not there. It isn't ever going to be flawless I understand as I work in software but some of these issues just seem to be poor QC or just cheap parts. The screen issue sucks and I don't think ASUS has done anything to fix it.
My buddies Samsung seems flawless and I wish I could get one of those but in general Android for Tabs still has a way to go. If you don't need one, I would wait for future generations but it will always be an issue pushing functionality that is cool but just not quite there.
I am unable to find a b60 one...this is my second one and both are b40 and have light bleed all over the bottom and left. I wouldn't mind one little light bleed but I have a few little ones that are annoying when I am in the dark... sigh. Will these light bleeds get worse over time if I don't return it for a perfect one or will it stay like this? Whatdobyou guys think?
Sent from my Transformer TF101 using Tapatalk
My B60 has some bad light bleeds and its my second from amazon. So im in the same refund or replacement boat.
Got 3rd unit(replacement) yesterday from amazon and I can say the light bleeds are very minimal and the internet seems much faster. But I have noticed a bright spot on the screen with lighter colors. Cant asus make unit without problems.

[Q] Screen issue? Defective?

Hi all,
So I just got my Transformer this evening and am hoping and praying for no issues.
I am wondering about something when I turn on the unit however already... I cannot tell if this is normal or not.
On the lower part of the welcome screen about maybe a 1/4 way up from the bottom there seems to be a faint light bar/line that goes across from one side to the other in this area.
I cannot tell if this is part of the welcome screen or if this is a flaw. Everything as far as leaks goes and such looks great from all sides but this concerns me. If it's part of the welcome design screen then great! If not I think I obviously have a problem with the screen. I hope this is not the case.
I have attached the best image I could take with crap camera showing the line. I apologize for it not being the best quality.
If anyone can assist I'd truly appreciate it. I don't want to test it on other screens as I wanted to let my Transformer charge completely before getting into it as it states. What is a good amount of time to let it charge to get the most out of my battery?
Thanks again for all help offered.
-tweeker
You can't get a clear idea about light bleed with a background like that. Download a black image from the web and open it from the gallery app, that will give you an almost black screen. Light leak is most noticeable on a black screen with brightness set to max.
PhoenixFx said:
You can't get a clear idea about light bleed with a background like that. Download a black image from the web and open it from the gallery app, that will give you an almost black screen. Light leak is most noticeable on a black screen with brightness set to max.
Click to expand...
Click to collapse
What about the streak of light that is going through the Android character is what I am referring to?
It's definitely not extremely blatant on this photo but you can certainly see it.
tweeker404 said:
What about the streak of light that is going through the Android character is what I am referring to?
It's definitely not extremely blatant on this photo but you can certainly see it.
Click to expand...
Click to collapse
That's the background ... if there is a problem it will most likely be at the most extreme edges, it almost looks like there might be some on the bottom but that could be camera angle.
You already opened the box and took off the plastic, going past the welcome screen isn'tgoing to affect return policy or anything. Even if it did you can do a full wipe and be back to that screen in minutes.
Sent from my Transformer TF101 using XDA Premium App
degeneration said:
That's the background ... if there is a problem it will most likely be at the most extreme edges, it almost looks like there might be some on the bottom but that could be camera angle.
You already opened the box and took off the plastic, going past the welcome screen isn'tgoing to affect return policy or anything. Even if it did you can do a full wipe and be back to that screen in minutes.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Great thanks a lot! Yes you are right there is some at the bottom.
What you see is correct... Are there ones out there that do not have this bleeding at the bottom?
Thanks.
tweeker404 said:
Great thanks a lot! Yes you are right there is some at the bottom.
What you see is correct... Are there ones out there that do not have this bleeding at the bottom?
Thanks.
Click to expand...
Click to collapse
Tough question. Probably? I think all have it to some degree, but like my new one I have to put a blanket over my head, turn the screen all black, and turn the brightness all the way up to notice it. If you don't notice it or it doesn't bother you it is just an aesthetic problem that shouldn't ever get worse (or better). If it does and you can exchange it I would recommend doing that instead of sending it to Asus. There are plenty of horror stories about people sending it for repair.
However I would wait until you only have a week left to send it back to see if you forget about it. Some people have gone through nearly a dozen returns looking for a perfect one. I mean we deserve to get one without flaws, but sadly these screens are so prone to bleed that it seems to make some people just give up on tablets...
Sent from my Transformer TF101 using XDA Premium App
degeneration said:
Tough question. Probably? I think all have it to some degree, but like my new one I have to put a blanket over my head, turn the screen all black, and turn the brightness all the way up to notice it. If you don't notice it or it doesn't bother you it is just an aesthetic problem that shouldn't ever get worse (or better). If it does and you can exchange it I would recommend doing that instead of sending it to Asus. There are plenty of horror stories about people sending it for repair.
However I would wait until you only have a week left to send it back to see if you forget about it. Some people have gone through nearly a dozen returns looking for a perfect one. I mean we deserve to get one without flaws, but sadly these screens are so prone to bleed that it seems to make some people just give up on tablets...
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Yeah I can understand that. That is a great answer.
I noticed there is also noticable bleed on the left side as well near the bottom as well as the bleed noticed on the bottom all closer to the center and left.
Probably want to try out another one with there being more than just a little at the bottom. What do you think degen?
Thanks for your response.
tweeker404 said:
Yeah I can understand that. That is a great answer.
I noticed there is also noticable bleed on the left side as well near the bottom as well as the bleed noticed on the bottom all closer to the center and left.
Probably want to try out another one with there being more than just a little at the bottom. What do you think degen?
Thanks for your response.
Click to expand...
Click to collapse
Like I mentioned I am on my second one, although I also had a blotch in the middle of my screen. If it bothers you now there's a good chance it always will. Sadly it's a roll of the dice. However having got mine from Amazon I figured I would rather return it then just regret it. Lightbleed SHOULDN'T exist but sadly you may have to settle with it to some degree but not a lot of it. If it bugs you while warching movies, playing games, or web browsing I would try exhanging it. Make sure to try it at night if you aren't sure. That's when it will be the most noticeable.
Sent from my Transformer TF101 using XDA Premium App
degeneration said:
Like I mentioned I am on my second one, although I also had a blotch in the middle of my screen. If it bothers you now there's a good chance it always will. Sadly it's a roll of the dice. However having got mine from Amazon I figured I would rather return it then just regret it. Lightbleed SHOULDN'T exist but sadly you may have to settle with it to some degree but not a lot of it. If it bugs you while warching movies, playing games, or web browsing I would try exhanging it. Make sure to try it at night if you aren't sure. That's when it will be the most noticeable.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Thanks a lot Degen. I appreciate your help.

[Q] Volume keys kind of loose for anyone else?

I just got this TF brand new today from Fry's and the volume rocker is just a bit flimsy. If I gently tap it, it easily moves. The up and down do indeed work but I'm wondering if this might become and issue later or if that's just how they are.
That's just how they are. Mine are like that too.
Try shaking your TF, you will hear noise created by the volume keys.
Dude same here,guess Asus let that one go lose lolz!
I had the same issue with a new tf101 that I purchased a week or so ago. I returned it to Best Buy and got a new one, no problems at all with the volume keys.
why do people shop at best buy?
Hrmmm... Well i just did the latest ICS update and rooted, installed CWM and backed everything up, etc. The question is should i go through the hassle of exchanging it and possibly getting another one like this or just hang tight? Guess only i can answer that.
horndroid said:
why do people shop at best buy?
Click to expand...
Click to collapse
Umm... well for me its the only place around that one can go and get these kind of electronics.
But my girlfriend actually got me my tf101 from the net.
What's with the huge beef so many have with best buy anyways?
Sent from my SGH-T959 using xda premium
Kadin said:
Hrmmm... Well i just did the latest ICS update and rooted, installed CWM and backed everything up, etc. The question is should i go through the hassle of exchanging it and possibly getting another one like this or just hang tight? Guess only i can answer that.
Click to expand...
Click to collapse
Exchange it. I can see it bugs you enough to post about it! !! For your peace of mind, I urge you to exchange..........I know if I had a thing like that, it would prey on my mind and drive me bonkers. There is no reason to accept anything less.
I got my screen fixed by Asus for screen back light bleeding (have you checked that).
Now I have a lot of dust getting BEHIND my back camera lens cover.........sending out to Asus again!! The build quality is not very tight. But it still remains the most popular Android tab, and has the best resale value.
Good luck !!
EDIT: PLEASE, go back to stock if you can to avoid unecessary questions !
Had mine for six months. Always been like that.
I got mine yesterday, and the volume button is indeed a bit loose.
Nothing I care about though.
As far as Ive read the TF101 isnt known for its excellent build quality

[Q] The screen is a bit detached on my TF700. Should I exchange it?

I got it a few days ago. Love the screen and device overall, but Asus really needs to improve its QC (the Nexus 7 has similar issues, and my Asus laptop has some issues as well).
Anyway, I have some light bleeding in the lower left corner, but also on the left side where the screen is detached. Detached in a way that I can push it, it makes a sort of "click" sound, and the light bleeding is worse when I press it.
Do you think I should return it and get another one? I would, but the nearest bestbuy is an hour away AND I keep seeing people in the threads saying that their second one was even worse, etc. I guess it's just luck.
Yes
Deusdies said:
I got it a few days ago. Love the screen and device overall, but Asus really needs to improve its QC (the Nexus 7 has similar issues, and my Asus laptop has some issues as well).
Anyway, I have some light bleeding in the lower left corner, but also on the left side where the screen is detached. Detached in a way that I can push it, it makes a sort of "click" sound, and the light bleeding is worse when I press it.
Do you think I should return it and get another one? I would, but the nearest bestbuy is an hour away AND I keep seeing people in the threads saying that their second one was even worse, etc. I guess it's just luck.
Click to expand...
Click to collapse
Yes, yes you should return if possible.
I would travel 2 hours if I were not completely satisfied.
My suggestion would be to check out the replacement device *before* you leave the store - with the number of defective TF700's being sold, you don't want to have to drive all of that way only to find another issue when you get home with your replacement! Don't leave the store until you get a good one.
It's a shame, but Asus' QC is just horrible... When you get a good one, you'll be happy though!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
My suggestion would be to check out the replacement device *before* you leave the store - with the number of defective TF700's being sold, you don't want to have to drive all of that way only to find another issue when you get home with your replacement! Don't leave the store until you get a good one.
It's a shame, but Asus' QC is just horrible... When you get a good one, you'll be happy though!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Yes, that's what I was thinking too. I'm going to open the box in store and check to see what it's like.

N8010: serious touchscreen / display bug, probably affecting whole batch / model

Hi,
I made this video to demonstrate a rather serious Galaxy Note 10.1 Bug
that i've encountered on two devices, bought from two separate stores.
The first device was a Note 10.1 N8010 with Jelly Bean, the second (the
one on the video) is a Note 10.1 N8010 with Ice Cream Sandwitch.
Transcript:
Hi.
I have in front of me a brand new Galaxy Note 10.1.. its a WIFI-model
N8010. With brand new i mean i bought it a couple of hours ago--here is
the recepit.
I already bought a Galaxy Note 10.1, same type and model.. about 6
Months ago, but its touchscreen suffered from a very weird
touchscreen-bug that was somewhat difficult to reproduce. When I tried
to return the first model, the device went away for almost 3 months and
when I got it back the bug was still there.
Since I was using the device mainly for writing assignments and taking
notes (thats why i bought it in the first place) i gave it back and went
to another store to buy a new one, hoping that the first place will give
me my money back. I needed the device urgently and it was, like i said,
3 months and I had to make a decision.
Well, as it turns out, though, the new device, the one you can see here,
has the same bug.. and I'm going to demonstrate it now.
Right now, as you can see, the device is not in a sane state.. and the
display hasn't turned off since I started speaking. The 2, well, the 4
dots, here, here, here and here.. this one is shaking.. the 4 dots are
supposed to indicate touch activity but are rather ghost-dots caused by
mentioned bug. Here for example is another dot.. I can make several of
them.. I can use a couple of fingers.. and.. this dot is caused by my
hand, the other ones by said bug. I can't do anything right now.. I
can't press on any of these buttons.. I can't call the menu, I can't
switch the homescreen left or right.. I can't drag the.. this thing
here, whatever its name is.. touch input is pretty much impossible.
How do you cause this bug? It's pretty simple.. you roll the palm of
your hand over the display. I can demonstrate this.. I can already
demonstrate this on the lockscreen, doesn't matter.. now, there are 3
dots.. and again.. well, lets try that one again.. now we see 4 dots..
and I can't unlock the lockscreen with my finger. I can though do it
with my pen. Alright.. like i said, you roll the palm of your hand over
the display.. angle and corner don't matter.. current application in
the foreground don't matter either. When this state is active.. it's
going to be almost impossible, I already mentioned that, to use
touch-input.. and with almost I mean there are certain situations where
touch-input will partially work.. but in most cases it won't. Like
you've seen the pen works in this state.. and sometimes, but just
sometimes, it will reset said state. I'm not sure.. I'm still not able
to use touch properly.. yeah, i'm still not able but the pen still
works. Let's reproduce it one more time.
If you want to reset this state your only option is to turn off the
display.. there you go. This bug occurs on ICS and JB.. this device here
has ICS, thats 4.0.4 and my last device, the one that i wanted to give
back.. is running JB 4.1.2, i think. (...) This bug is a show stopper
for everyone who'd like to use this device for lots of writing.. and
it's also a trouble maker since the repair-guys have a hard time
reproducing it, even if you provide them with a comprehensive video.
Now, I hope this video will reach someone who has the necessary access..
because, i don't know, either I'm very, very lucky and get my hands on
two exceptional devices with the exact same bug or this affects the
whole batch or every such model.
I can show perhaps a couple of other apps if the device will let me..
which it won't right now.. Its probably time to use the pen. For
example S-note.. pen works.. touch doesn't.. it's the same story, it
doesn't depend on the application or lockscreen or mainscreen, whatever.
Let me repeat: In this state, when you see these dots, the display will
never dim or go to sleep.. so if you write something and you don't
realize that the device is in such a state.. and you go somewhere for a
couple of hours.. you will come back and you will see that the display
never turned itself off and that you lost lots of battery.
If you want to contact me, i provided my address below (...) thanks for
watching."
Contact me at [ bergwitz at gmx.ch ]
Click to expand...
Click to collapse
Any help is appreciated.
bergwitza said:
Any help is appreciated.
Click to expand...
Click to collapse
I don't know what kind of help anyone's going to be able to provide. It's either a s/w problem which if you've hard reset the device and it's still there indicates a h/w problem. There's been some strangeness on particular regional versions of s/w. For example, different S Note versions have had various problems and different versions are shipped in different regional ROMs. You said two Note's you've had have the same problem though which doesn't make sense if one was ICS and one JB which means they were manufactured at different times so not from the same batch. Are you using a case with magnets in it? Some people have reported strange display issues when the Note's near magnets which causes electromagnetic interference.
The Note's been out since August and sold in the millions and this is the first this type of issue's been reported. So, to your point, maybe there was a batch of bad displays that got out and all ended up in whatever region you live in. Or all versions of your region's s/w has some type of display driver bug. Mine (from August) has no touch issues either via the pen or capacitive touches and I enabled "show touch" in the developer's settings to test it. It's also a pretty obvious issue so if it were common others would have commented or posted also.
The latest 4.1.2 s/w for the N8010 is for the Nordic Countries and was released in March. From your accent I'm guessing you're in the EU. The Nordic ROM is multi-CSC so can be used on any EU N8010. You might want to try installing it via Odin to see if it changes anything.
http://www.hotfile.com/dl/199761991/e927a4b/N8010XXUCMA8_N8010OXXCMB1_NEE.zip.html
BarryH_GEG said:
I don't know what kind of help anyone's going to be able to provide.
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Click to collapse
You provided help when you tried to reproduce the problem.
BarryH_GEG said:
It's either a s/w problem which if you've hard reset the device and it's still there indicates a h/w problem.
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Click to collapse
The first N8010 was reset a couple of times. The second wasn't but I guess that wouldn't make much of a difference.
BarryH_GEG said:
You said two Note's you've had have the same problem though which doesn't make sense if one was ICS and one JB which means they were manufactured at different times so not from the same batch.
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Both had initially ICS. The first N8010 was upgraded to JB during the 3 month repair process.
BarryH_GEG said:
Are you using a case with magnets in it?
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Click to collapse
No, what you've seen in the video was just taken out of the box. There was nothing close or attached, just a tablet and two laptops on a table. The problem was initially reproducible in two different cities on several separate addresses.
BarryH_GEG said:
The Note's been out since August and sold in the millions and this is the first this type of issue's been reported.
Click to expand...
Click to collapse
Yes.. and that was pretty much the only reason why I was so convinced that my device was faulty and went out to get another one in order to get back to work as soon as possible. Now I have to deal with two retail stores.. trying to explain why I want a refund while looking like a shady guy who is trying to pull something.
BarryH_GEG said:
Mine (from August) has no touch issues either via the pen or capacitive touches and I enabled "show touch" in the developer's settings to test it.
Click to expand...
Click to collapse
Thanks for testing!
BarryH_GEG said:
It's also a pretty obvious issue
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Click to collapse
When touches are shown, yes. Otherwise, hell no.. it took me months to figure out what was wrong. I blamed all possible things for the various gitches that were a direct result of this bug.. mostly the apps I was using. When the touch-input freezes started to occur on a daily basis I started to debug.. which isn't that productive when you're not root. In the end I stumbled over the "show touches" option and was lucky that such an option even exists.
BarryH_GEG said:
From your accent I'm guessing you're in the EU.
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Click to collapse
Switzerland
BarryH_GEG said:
The Nordic ROM is multi-CSC so can be used on any EU N8010. You might want to try installing it via Odin to see if it changes anything.
Click to expand...
Click to collapse
Thanks for the link but right now I would just like to get my money back safely.. :|
Do you maybe know how to get in touch with samsung? Just in case the retail stores decide to give me a hard time..
I briefly experienced this issue while using my Note 10.1 in a place I don't usually use it (my brother's desk instead of my own). I was able to reproduce the issue many times by placing my palm on the screen just as in the video above.
Strangely enough, I haven't been able to reproduce the issue since that first time. I use my Note 10.1 in a number of different places (lecture halls, library, home desk, etc.), but can't seem to make it happen again.
I'm running a rooted, deodexed stock rom (4.1.2) on a NT-8013.
me too
Don't worry, you aren't crazy, I get this too.
I'm convinced its caused by pressure on the display components. My reasons are the following:
If i roll my palm across the screen relatively lightly (but still with enough pressure for the device to respond to normal touches) this never happens.
However as soon as i apply a littly more pressure I can replicate this problem every time. (To those reading thinking that I am putting an unreasonable amount of pressure on the device - I am not! I see people much more violent with their tablets day to day with no issue)
Furthermore, the more pressure I apply the longer the touches will stay after i remove my hand, suggesting that the device is kind of uncompressing.
Finally the area in which this is worst* there are some small LCD 'Mura' - that is light spots on the screen you can only see from some angles, these are normally the result of pressure.
I dont know about you guys but my note is pretty creaky, I would guess that there simply isnt enough rigidity to protect the screen components from stresses caused by pushing down on the device. (Note that i dont get this problem usually unless the device is sitting flat on its back.)
Dont get my wrong, I love my note and these issues are fortunately only an uncommon annoyance for me during typical use. But, this is kind of ****ty build quality and i will have reservations about buying another device from samsung.
*(e.g. if i roll my hand across the screen this is the most common area for a touch to 'stick')
drdoombot said:
Strangely enough, I haven't been able to reproduce the issue since that first time. I use my Note 10.1 in a number of different places (lecture halls, library, home desk, etc.), but can't seem to make it happen again.
Click to expand...
Click to collapse
In situations where I wasn't able to reproduce the bug (that happened every once in a while) I used a simple workaround: lock+unlock the screen and the bug was reproducible again.
6pool said:
you aren't crazy
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Click to collapse
You're right. After realizing that the second device has the same bug, I was close to declaring myself mental.
6pool said:
I dont know about you guys but my note is pretty creaky
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Click to collapse
Mine too. It feels cheap and the only reason I bought it is because of the pen.
6pool said:
these issues are fortunately only an uncommon annoyance for me during typical use.
Click to expand...
Click to collapse
What's your typical use? My typical use was writing and said bug made that very inconvenient. It basically prevented me from using touch-input after writing only a couple of lines..
Maybe a short update: I returned the second device, got my money back, and sent the first device once again to $REPAIR_GUYS, this time with a link to the video above.
I'm also thinking about buying a Note 8 if I get refund for the first device.
Bottom line: The tablet was supposed to replace all the cumbersome paper I have to deliver every week and I'm out of a working device since end of january. A huge waste of money, time, time and time.
bergwitza said:
Mine too. It feels cheap and the only reason I bought it is because of the pen.
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Click to collapse
Yeah if it wasn't for the pen I bet most people would have gone for something more sturdy/better screen/stock android.
It literally is the only device which can do annotation anywhere near properly though so Its a matter of priorities.
bergwitza said:
What's your typical use? My typical use was writing and said bug made that very inconvenient. It basically prevented me from using touch-input after writing only a couple of lines..
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Click to collapse
Typical use has been taking lecture notes for several hours a day, managed a years worth of university with it, and while its not perfect
it did save my back from having to lug around lots of books and notes.
I would guess that this issue is present on all devices, just at differing scales. Hopefully you can find one where it is at a level that doesn't
bother you, though I wouldn't blame you for giving up and avoiding Samsung from now on, must be a right pain.
bergwitza said:
I'm also thinking about buying a Note 8 if I get refund for the first device.
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Click to collapse
I would say that if you are planning on using the note 8 for lots of writing, maybe try it in store first, its probably way too small for any prolonged period, I find the 10.1 cramped and I have relatively small hands/writing. (Not helped by the fact the pen digitizer gets weird towards the edges of the screen)
Anyways, good luck!
6pool said:
I would say that if you are planning on using the note 8 for lots of writing, maybe try it in store first, its probably way too small for any prolonged period, I find the 10.1 cramped and I have relatively small hands/writing. (Not helped by the fact the pen digitizer gets weird towards the edges of the screen)
Click to expand...
Click to collapse
I never really used the whole screen for writing for various reasons:
1. the pen is not precise somewhere around the middle of the screen
2. the pen is not precise at the edges (as you mentioned)
Reason 2 is something all wacom digitizers seem to share (I remember watching a guy on youtube demonstrating the "edge-effect" on the note and two other, professional wacom devices), reason 1 I can't explain.
Anyway, I always ended up just using the upper half of the screen and that's basically the main reason why I think it wouldn't make much of a difference. But on the other hand my gut tells me that you could be right.
Right now I can't shake the feeling that the note is just some random entity in Samsung's massive brute-force output. Never mind the details or the quality, after 5 different pen-tablets the fifth iteration will be just fine. Sounds a lot like Agile SW development.. just with hardware.
Same problem, demonstrated by someone else:
Have two tablets stock and no root. I have none of the described bugs and these 2 tablets are solid and very well built. Solid as any tab that I have owned. That is a strange problem and probable a batch built on Friday about quiting time.
None of those issues could have been reproduced on my Note 10.1 (GT-N8000) from Germany. Mine was bought in October 2012.
Sorry to hear that you have gotten two faulty devices :-/
Grüße aus Deutschland
Sent from my GT-N8000 using XDA Premium HD app
I have went through 3 of these tablets, ended returning each one to best buy. I absolutely love it for drawing and sketching....until the screens bugged up. All three of mine where the gray version, I'm tempted to pick up a white and give it a try.
Btw ...the second video posted in this thread is mine. :cyclops:
Interesting thread, after reading it I decided to test mine and it's not suffering with that bug, I'm in the UK and brought it 2 months ago, it's the grey variant
Sent from my GT-N8010 using Tapatalk 2
aaronbass said:
I have went through 3 of these tablets, ended returning each one to best buy. I absolutely love it for drawing and sketching....until the screens bugged up. All three of mine where the gray version, I'm tempted to pick up a white and give it a try.
Click to expand...
Click to collapse
Wait, are you saying that all 3 had the same bug?
ch0ka said:
None of those issues could have been reproduced on my Note 10.1 (GT-N8000) from Germany. Mine was bought in October 2012.
Sorry to hear that you have gotten two faulty devices :-/
Grüße aus Deutschland
Sent from my GT-N8000 using XDA Premium HD app
Click to expand...
Click to collapse
Smartie36 said:
Interesting thread, after reading it I decided to test mine and it's not suffering with that bug, I'm in the UK and brought it 2 months ago, it's the grey variant
Sent from my GT-N8010 using Tapatalk 2
Click to expand...
Click to collapse
Thanks to both of you for testing.
bergwitza said:
Wait, are you saying that all 3 had the same bug?
Thanks to both of you for testing.
Click to expand...
Click to collapse
Yep, all three had the same issue.
At first I thought the screen bug was from the tablet getting too hot while sketching (SketchBook). The tablet was pretty warm, not uncomfortable to touch or anything. Possibly overheating?
While streaming Netflix, the touch dots would randomly appear and not go away. The tablet wasn't warm like before when I was sketching and it wasn't even being touched.
Still tempted to try another one, i did love it when it was working and there aren't any other android devices sporting the wacom digitizer
Update:
After almost four months, some Samsung technician/representative reluctantly decided to issue a refund. Reluctantly because, and I quote, out of 100 times he tried to reproduce the bug demonstrated in not one but two videos.. he succeeded only once.
Not really satisfying but, oh well, if they dont give a f.., I won't either.
Any updates
Hi
I bought this Note for my girlfriend as a Christmas gift. She's loaded a few apps and mainly uses it to look up stuff on the web, FaceBook and things like that. The issue is the screen starts twitcihing and types random letters and will switch pges and change settings. I did a factory reset via the reset option in the settings tab. That did not help. I will post a video tonight showing the issue. Are there any other option out there??!!
Thanks
Dash
Touchscreen fixed with better USB cord on Note 10.1 2014
I have the same issue on Note 10.1 2014 SM-P605.
I've tried changing apps, dozens of keyboard settings, device covers, screen protectors, pen input, finger input, touching the corners to recalibrate, turning the divice upside down, locking, unlocking, running different tabs in chrome...way too much time on this issue.
Finally I found the cause.
A cheap monoprice USB cable attached will produce the problem 100% of the time.
Using a heafty stock USB cable works 100% of the time.
I spent three days setting up this new tablet. And it worked flawlessly, until the last day when I moved to a new room.
Now I'm loving it again.
i have problem in touch in several flashing my touch not working anymore anyone can spare me a helping hand to solve this issue sorry for my bad

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