[Q] Screen issue? Defective? - Eee Pad Transformer Q&A, Help & Troubleshooting

Hi all,
So I just got my Transformer this evening and am hoping and praying for no issues.
I am wondering about something when I turn on the unit however already... I cannot tell if this is normal or not.
On the lower part of the welcome screen about maybe a 1/4 way up from the bottom there seems to be a faint light bar/line that goes across from one side to the other in this area.
I cannot tell if this is part of the welcome screen or if this is a flaw. Everything as far as leaks goes and such looks great from all sides but this concerns me. If it's part of the welcome design screen then great! If not I think I obviously have a problem with the screen. I hope this is not the case.
I have attached the best image I could take with crap camera showing the line. I apologize for it not being the best quality.
If anyone can assist I'd truly appreciate it. I don't want to test it on other screens as I wanted to let my Transformer charge completely before getting into it as it states. What is a good amount of time to let it charge to get the most out of my battery?
Thanks again for all help offered.
-tweeker

You can't get a clear idea about light bleed with a background like that. Download a black image from the web and open it from the gallery app, that will give you an almost black screen. Light leak is most noticeable on a black screen with brightness set to max.

PhoenixFx said:
You can't get a clear idea about light bleed with a background like that. Download a black image from the web and open it from the gallery app, that will give you an almost black screen. Light leak is most noticeable on a black screen with brightness set to max.
Click to expand...
Click to collapse
What about the streak of light that is going through the Android character is what I am referring to?
It's definitely not extremely blatant on this photo but you can certainly see it.

tweeker404 said:
What about the streak of light that is going through the Android character is what I am referring to?
It's definitely not extremely blatant on this photo but you can certainly see it.
Click to expand...
Click to collapse
That's the background ... if there is a problem it will most likely be at the most extreme edges, it almost looks like there might be some on the bottom but that could be camera angle.
You already opened the box and took off the plastic, going past the welcome screen isn'tgoing to affect return policy or anything. Even if it did you can do a full wipe and be back to that screen in minutes.
Sent from my Transformer TF101 using XDA Premium App

degeneration said:
That's the background ... if there is a problem it will most likely be at the most extreme edges, it almost looks like there might be some on the bottom but that could be camera angle.
You already opened the box and took off the plastic, going past the welcome screen isn'tgoing to affect return policy or anything. Even if it did you can do a full wipe and be back to that screen in minutes.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Great thanks a lot! Yes you are right there is some at the bottom.
What you see is correct... Are there ones out there that do not have this bleeding at the bottom?
Thanks.

tweeker404 said:
Great thanks a lot! Yes you are right there is some at the bottom.
What you see is correct... Are there ones out there that do not have this bleeding at the bottom?
Thanks.
Click to expand...
Click to collapse
Tough question. Probably? I think all have it to some degree, but like my new one I have to put a blanket over my head, turn the screen all black, and turn the brightness all the way up to notice it. If you don't notice it or it doesn't bother you it is just an aesthetic problem that shouldn't ever get worse (or better). If it does and you can exchange it I would recommend doing that instead of sending it to Asus. There are plenty of horror stories about people sending it for repair.
However I would wait until you only have a week left to send it back to see if you forget about it. Some people have gone through nearly a dozen returns looking for a perfect one. I mean we deserve to get one without flaws, but sadly these screens are so prone to bleed that it seems to make some people just give up on tablets...
Sent from my Transformer TF101 using XDA Premium App

degeneration said:
Tough question. Probably? I think all have it to some degree, but like my new one I have to put a blanket over my head, turn the screen all black, and turn the brightness all the way up to notice it. If you don't notice it or it doesn't bother you it is just an aesthetic problem that shouldn't ever get worse (or better). If it does and you can exchange it I would recommend doing that instead of sending it to Asus. There are plenty of horror stories about people sending it for repair.
However I would wait until you only have a week left to send it back to see if you forget about it. Some people have gone through nearly a dozen returns looking for a perfect one. I mean we deserve to get one without flaws, but sadly these screens are so prone to bleed that it seems to make some people just give up on tablets...
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Yeah I can understand that. That is a great answer.
I noticed there is also noticable bleed on the left side as well near the bottom as well as the bleed noticed on the bottom all closer to the center and left.
Probably want to try out another one with there being more than just a little at the bottom. What do you think degen?
Thanks for your response.

tweeker404 said:
Yeah I can understand that. That is a great answer.
I noticed there is also noticable bleed on the left side as well near the bottom as well as the bleed noticed on the bottom all closer to the center and left.
Probably want to try out another one with there being more than just a little at the bottom. What do you think degen?
Thanks for your response.
Click to expand...
Click to collapse
Like I mentioned I am on my second one, although I also had a blotch in the middle of my screen. If it bothers you now there's a good chance it always will. Sadly it's a roll of the dice. However having got mine from Amazon I figured I would rather return it then just regret it. Lightbleed SHOULDN'T exist but sadly you may have to settle with it to some degree but not a lot of it. If it bugs you while warching movies, playing games, or web browsing I would try exhanging it. Make sure to try it at night if you aren't sure. That's when it will be the most noticeable.
Sent from my Transformer TF101 using XDA Premium App

degeneration said:
Like I mentioned I am on my second one, although I also had a blotch in the middle of my screen. If it bothers you now there's a good chance it always will. Sadly it's a roll of the dice. However having got mine from Amazon I figured I would rather return it then just regret it. Lightbleed SHOULDN'T exist but sadly you may have to settle with it to some degree but not a lot of it. If it bugs you while warching movies, playing games, or web browsing I would try exhanging it. Make sure to try it at night if you aren't sure. That's when it will be the most noticeable.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Thanks a lot Degen. I appreciate your help.

Related

Capacitive button lights uneven?

On my newly exchanged sensation, I have noticed that the capacitive buttons at the bottom of the phone are not evenly lit up. The home button is slightly brighter than the the menu button. Also the search button is a little brighter than the back button. My first unit that I returned cause of battery issues had perfect , even lighting on all four buttons. Also, on this unit, it makes a creaking noise when I press the screen on three bottom left side. I might return this one also.
Has anyone noticed the same uneven button lighting on their phone?
Sent from my HTC Sensation 4G using XDA Premium App
Yeah, the menu and back are lighter, but very minimal.
Sent from my HTC Sensation 4G using XDA Premium App
secano said:
Yeah, the menu and back are lighter, but very minimal.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Yup. I know from reading at the thunderbolt forums that htc used 2 LEDs to light up the four buttons and they had the same issue so this maybe the case also. Anyone else with the same issue?
Sent from my HTC Sensation 4G using XDA Premium App
You better take it back. Make sure to explain that your lights are uneven.
Du22ty said:
You better take it back. Make sure to explain that your lights are uneven.
Click to expand...
Click to collapse
Ya, I should do it, especially since it also has that lower right screen creak/click thing going on . This whole experience has not been that great. I mean, I love the device but would love to have 1 great unit free of these defects. Then I will truly enjoy this masterpiece!
Sent from my HTC Sensation 4G using XDA Premium App
I'm not saying it isn't an issue. but of all the issues i've seen so far, if when I get mine this is all it suffers with I'd be happy. Not too sure about the creak tho, that would be a bit off putting. HTC are normally good built quality, so a creak would be annoying.
There have been a fair few faults with this device so far, but it does seem that none of them are affecting all handsets, so hopefully there aren't any major faults going on
I think I see what you mean OP about the uneven backlit keys. For my device its minimal and you can barely notice it. I do however have light leaking from the seam next to the left of the home button. Does anyone else have this?
secano said:
Yeah, the menu and back are lighter, but very minimal
Click to expand...
Click to collapse
Same for me, very minimal. I think it's the same for all of us, actually I hadn't noticed it until I read your post and had a careful look at it.
But your creaking noise, if not coming from the back cover not completly locked correctly, so coming from the screen itself, is more worrying, your screen must be badly stuck, like for some people on the forum, so you should take it back
(see if dust is coming under the screen in the creaking area)
timmiii said:
I think I see what you mean OP about the uneven backlit keys. For my device its minimal and you can barely notice it. I do however have light leaking from the seam next to the left of the home button. Does anyone else have this?
Click to expand...
Click to collapse
I also have the light leaking but it is on the other side beside the search key. It is very tiny so it doesn't bother me at all. I think I will keep this rather than exchange it for another problem.
timmiii said:
I think I see what you mean OP about the uneven backlit keys. For my device its minimal and you can barely notice it. I do however have light leaking from the seam next to the left of the home button. Does anyone else have this?
Click to expand...
Click to collapse
brusko1972 said:
I also have the light leaking but it is on the other side beside the search key. It is very tiny so it doesn't bother me at all. I think I will keep this rather than exchange it for another problem.
Click to expand...
Click to collapse
I also have the light leaking from the seam near the home button. At first it looked like a glare, but it's obviously a crack where the light is leaking through. It's bothersome to me (my annoyance is increasing) and I think I'm planning on returning (exchanging) the phone. it's concerning to me, because I don't really know where that opening goes, i.e. where will the dust, sweat, lint, etc. migrate to once it inevitably gets inside there. Of course, everything else seems ok for now, so I wonder what other problems I'll get with a new unit.
-Hare- said:
I also have the light leaking from the seam near the home button. At first it looked like a glare, but it's obviously a crack where the light is leaking through. It's bothersome to me (my annoyance is increasing) and I think I'm planning on returning (exchanging) the phone. it's concerning to me, because I don't really know where that opening goes, i.e. where will the dust, sweat, lint, etc. migrate to once it inevitably gets inside there. Of course, everything else seems ok for now, so I wonder what other problems I'll get with a new unit.
Click to expand...
Click to collapse
Mine doesn't have any dust under the screen so far. Let us know if your new unit will be perfect or will have other problems.
brusko1972 said:
Mine doesn't have any dust under the screen so far. Let us know if your new unit will be perfect or will have other problems.
Click to expand...
Click to collapse
Yea, i just came back from Walmart. I returned the second unit , couldnt deal with it, and ordered a new one from T-mobile on a new two year contract. They offered me an early full upgrade (9 months early) with a new contract. Final price 200
I'm happy. Let's hope the has perfect build when it arrives early next week.
Sent from my HTC HD2 using XDA Premium App

Q Does anyone elses do this? rings on screen with light pressure

if I apply light pressure on back of tablet about two inches above asus logo it looks like something is pushing against the screen you get all those rings and what looks like a rainbow effect.
I noticed it when docked and moving the screen back and forth the same effect occurs.. is this just cos the unit is thin and flexes, does anyone else see this behaviour?
Sparky32 said:
if I apply light pressure on back of tablet about two inches above asus logo it looks like something is pushing against the screen you get all those rings and what looks like a rainbow effect.
I noticed it when docked and moving the screen back and forth the same effect occurs.. is this just cos the unit is thin and flexes, does anyone else see this behaviour?
Click to expand...
Click to collapse
I tried what you did and I don't see anything, how big/noticeable is this 'rainbow effect' you're talking about on your tablet? Something doesn't seem right.
Going further if I simply press on the touch screen in that area I get the same effect somethings definitely wrong, when screen is on I get big yellow splodges from the backlight. The screen must be moving in the chassis I guess
Sent from my GT-I9100 using XDA App
Sparky32 said:
if I apply light pressure on back of tablet about two inches above asus logo it looks like something is pushing against the screen you get all those rings and what looks like a rainbow effect.
I noticed it when docked and moving the screen back and forth the same effect occurs.. is this just cos the unit is thin and flexes, does anyone else see this behaviour?
Click to expand...
Click to collapse
I think you're describing the general effect of applying pressure to an LCD screen. They all do it to some extent. Unless the effect is permanent, it's nothing to worry about.
Underwater Mike said:
I think you're describing the general effect of applying pressure to an LCD screen. They all do it to some extent. Unless the effect is permanent, it's nothing to worry about.
Click to expand...
Click to collapse
I disagree, I tried and failed to replicate what he did. Also, my tablet has the bleeding issue too, so I don't think those are directly related. (I have light spots and edge bleeding, but don't have the rainbow effect.)
Its so annoying cos its ones of the newer serial numbers and there is hardly any bleed or anything, but in normal use touching the screen in one place seems to compress something and I get rainbow and big blobs of yellowy light about 1 inch above where I touch/press or if I move screen back or forward in dock or press against back of tablet.. Lets see what asus cs say.. Might have to go for refund and defect to samsung but I don't want to
Sent from my GT-I9100 using XDA App
Very frustrating to say the least because if you get a good one it is superb.Cant blame you if you do jump ship but i would encourage you to give it one more shot.
Sent from my Transformer TF101 using XDA Premium App
Boohoo that's it, returned and refunded.. 3 crap tablets, I give up.. Not sure what to do now sounds like galaxy tab is just as fraught with issues ipad2 maybe much as I.can't stand apple at least they seem to work when it comes to tablets
Sent from my GT-I9100 using XDA App
Sparky32 said:
Boohoo that's it, returned and refunded.. 3 crap tablets, I give up.. Not sure what to do now sounds like galaxy tab is just as fraught with issues ipad2 maybe much as I.can't stand apple at least they seem to work when it comes to tablets
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
iPad2 has some of the same issues, light bleed, etc and some new ones, cracking screens. It is tough to make a screen that is high res, light weight, thin, and can stand up to people poking at it all day long.

[Q] Horizontal banding in display... "ghosting?"

Ok Xoomers does anybody have grey horizontal bleeding on your display?
When the screen is pretty dark the black seems to "bleed grey" horizontally.
I don't know how else to describe it.
I can see it noticeably durring the boot animation, but there are other times it's worse.
It's been there for a while now but I thought it was software related until I noticed it didn't go away no matter what I flashed.
I just filled out the Motorola warranty form and I'll be sending it back. I just wanted to see if anybody else had the same issue.
mr_wrong_0 said:
Ok Xoomers does anybody have grey horizontal bleeding on your display?
When the screen is pretty dark the black seems to "bleed grey" horizontally.
I don't know how else to describe it.
I can see it noticeably durring the boot animation, but there are other times it's worse.
It's been there for a while now but I thought it was software related until I noticed it didn't go away no matter what I flashed.
I just filled out the Motorola warranty form and I'll be sending it back. I just wanted to see if anybody else had the same issue.
Click to expand...
Click to collapse
I don't and have never had this problem. Did you say it just started or has it been like that since the begining?
I first noticed it after I flashed the first tiamat kernel. I thought it might be related for a long time but it seemed like a small price to pay for the added features... and it wasn't really that bad then. Its gotten a bit worse over time.
Sent from my Xoom using Tapatalk
mr_wrong_0 said:
I first noticed it after I flashed the first tiamat kernel. I thought it might be related for a long time but it seemed like a small price to pay for the added features... and it wasn't really that bad then. Its gotten a bit worse over time.
Sent from my Xoom using Tapatalk
Click to expand...
Click to collapse
Do you think it could be related to overclocking the gpu?
Possibly. I don't use any apps to overclock it (like set CPU) but it might be being pushed harder anyway. I haven't set myself back to complete stock yet but I guess I will have to before I send it in. I'll see if it still shows up then.
Sent from my Xoom using Tapatalk
I did still notice it when I went to the 3.2 rooted update. And that was the stock kernal I think.
Sent from my Xoom using Tapatalk
If the gpu got fried, I would think that the damage might be lasting...that's a big "if" of course.
Well, good luck with the return?repair? and keep us posted. I'd like to know what that is.
grey ghosting
mr_wrong_0 said:
Ok Xoomers does anybody have grey horizontal bleeding on your display?
When the screen is pretty dark the black seems to "bleed grey" horizontally.
I don't know how else to describe it.
I can see it noticeably durring the boot animation, but there are other times it's worse.
It's been there for a while now but I thought it was software related until I noticed it didn't go away no matter what I flashed.
I just filled out the Motorola warranty form and I'll be sending it back. I just wanted to see if anybody else had the same issue.
Click to expand...
Click to collapse
Hey mr_wrong i have the exact same issue...how did your return go?
Lol, mine does that, too. I just thought the display sucked. I am 100% stock. I just got this thing in an acceptable state and dread the prospect of getting something worse as a replacement. If this is not normal, I'll try to get it fixed.
Sent from my Xoom using xda premium
I have an invisible shield (Zagg) and that case that Best Buy sells. I noticed the banding issue too. Turns out it was the impression that the case makes on the shield. Confirmed when I removed the shield.
Sounds like you guys issues may be deeper, though
akshunj said:
I have an invisible shield (Zagg) and that case that Best Buy sells. I noticed the banding issue too. Turns out it was the impression that the case makes on the shield. Confirmed when I removed the shield.
Sounds like you guys issues may be deeper, though
Click to expand...
Click to collapse
Um... I have no idea of what you're talking about... *wipes off the screen and slinks off in shame*
Sent from my Xoom using xda premium

Backlight bleed galaxy note pro

How much of this is to be expected?
I have a noticeable amount , of course I only noticed it when in a dark room against black backgrounds.. but it makes me wonder if I should demand another unit from amazon.
Sent from my SM-P900 using XDA Free mobile app
Mine has it too. bottom right side and bottom. Only visible when watching full screen video that's letterboxed. Doesn't bother me though.
I notice it gets worse when I flex the tablet by holding it in landscape by the bottom left corner so I kind of wonder if in part it is more predominant on that corner for my tablet because that's the primary way that I hold the tablet. It's not like I can flex it the other way to get rid of the bleeding completely though so I don't know if I can reverse it. If memory serves, out of the box I already had some bleed anyhow. This is my second Note Pro and the first one had bleed on the bottom as well.
I'm sure you'll get responses from some who have no light bleed, some of which actually do but it doesn't bother them and some who really do not have any bleed. It's up to you I guess if it is worth the effort and waiting to try to get a perfect one. For me it simply is not . .
Thanks.. can any one post any pictures of their tablet?
I have attached mine under full brightness, total darkness and black background.. it is slightly exaggerated in some phots as it depends on what angle you see the screen
Sent from my SM-P900 using XDA Free mobile app
I have the same hot spot on the bottom edge to the right of center. On the right bottom corner I have some that is less pronounced.
The only 'sort of' light bleed I have is from the two softkeys when they light up.... Other than that, none whatsoever. (Can't take a photo as I can't imagine they'll shut down the entire train to give me some darkness...)
ShadowLea said:
The only 'sort of' light bleed I have is from the two softkeys when they light up.... Other than that, none whatsoever. (Can't take a photo as I can't imagine they'll shut down the entire train to give me some darkness...)
Click to expand...
Click to collapse
Therefore i could be one of the unlucky ones.. .. although it is not something i cant live with, however i want to get my money's worth
nesx87 said:
Therefore i could be one of the unlucky ones.. .. although it is not something i cant live with, however i want to get my money's worth
Click to expand...
Click to collapse
Well, from the looks of this thread you're not the only one: http://forum.xda-developers.com/showthread.php?t=2645374

Weird display phenomenon

Now this really isn't an issue at all but it was pointed out by my friend. There may be other ways of noticing the same but here's how I do it.
Sit in a dark room, as dark as possible (best at night).
Increase the brightness to maximum.
Open any video on MX Player, pause it and zoom out (decrease video size) as much as possible.
Observe the corners around the chin of the device. You should see some light leaking through.
Now of course this isn't an issue you'd encounter normally but it just kinda freaked us out. Any idea what might be causing it? I have no technological knowledge about displays except for the fact that pixels are turned off for black areas in AMOLED displays. We don't have navigation keys backlight either.
sahu.prashant said:
Now this really isn't an issue at all but it was pointed out by my friend. There may be other ways of noticing the same but here's how I do it.
Sit in a dark room, as dark as possible (best at night).
Increase the brightness to maximum.
Open any video on MX Player, pause it and zoom out (decrease video size) as much as possible.
Observe the corners around the chin of the device. You should see some light leaking through.
Now of course this isn't an issue you'd encounter normally but it just kinda freaked us out. Any idea what might be causing it? I have no technological knowledge about displays except for the fact that pixels are turned off for black areas in AMOLED displays. We don't have navigation keys backlight either.
Click to expand...
Click to collapse
There should be no light leak/bleed on an AMOLED screen phone, that is common for IPS screens.
Did you get the phone from the official site?
The Marionette said:
There should be no light leak/bleed on an AMOLED screen phone, that is common for IPS screens.
Did you get the phone from the official site?
Click to expand...
Click to collapse
Yep Amazon. Funny my friend has the same issue. In fact he was the one who pointed it out first.
sahu.prashant said:
Yep Amazon. Funny my friend has the same issue. In fact he was the one who pointed it out first.
Click to expand...
Click to collapse
Doubt it's possible to have "rogue" pixels but I will have to see for myself when mine arrives. But my friend who has it never complained about it, so I have a feeling only a certain batch of them might have this issue.
There also might be a chance it's related to software, so did you try using another rom?
The Marionette said:
Doubt it's possible to have "rogue" pixels but I will have to see for myself when mine arrives. But my friend who has it never complained about it, so I have a feeling only a certain batch of them might have this issue.
There also might be a chance it's related to software, so did you try using another rom?
Click to expand...
Click to collapse
It certainly is weird. I mean that light bleed doesn't exactly appear to be "rogue" pixels either. Plus it's rather too dim to be noticed unless you're sitting in an absolutely dark room with your brightness maxed out and about 75% of the screen totally black (which would rarely ever happen). I believe it could be possible that every unit has this but never really has been noticed by anyone.
The issue isn't that great for me to switch to another ROM and test it. Just wanted to bring this to everyone's notice. I'm on OOS 5.1.11 (rooted)
Yes, I ordered 2 and they were both defect so I sent them back. I did not send them back because of this tho, however i also recognized that both of them had really bad uniformity issues and it looked like the edges were bleeding. I observed that on a white background. I am living in germany and ordered from amazon, the second one got dust in it's front camera lense, when it arrived and the first one was emitting a loud static noise, like coil whine. It's insane, I just want a proper working phone. Not sure, whether I should order a 3rd one.
Kalleculated said:
Yes, I ordered 2 and they were both defect so I sent them back. I did not send them back because of this tho, however i also recognized that both of them had really bad uniformity issues and it looked like the edges were bleeding. I observed that on a white background. I am living in germany and ordered from amazon, the second one got dust in it's front camera lense, when it arrived and the first one was emitting a loud static noise, like coil whine. It's insane, I just want a proper working phone. Not sure, whether I should order a 3rd one.
Click to expand...
Click to collapse
Wow that's a really big let down on Amazon's part to send defective units, and that too twice! However, I checked my screen for any such uniformity issues both on black and white but didn't find any such except for this one. And I repeat again, this is barely noticeable and is visible only when you're in absolute dark, with maximum brightness on black screen.
Although such a thing is ignorable but it's something which isn't really expected from OnePlus.
sahu.prashant said:
Wow that's a really big let down on Amazon's part to send defective units, and that too twice! However, I checked my screen for any such uniformity issues both on black and white but didn't find any such except for this one. And I repeat again, this is barely noticeable and is visible only when you're in absolute dark, with maximum brightness on black screen.
Although such a thing is ignorable but it's something which isn't really expected from OnePlus.
Click to expand...
Click to collapse
Yea, yours is definately fine. I'd be happy, if I got one like that.
I ordered from Amazon, because I heard the OnePlus support is really unprofessional sometimes and certain things take ages.
Did you guys order it from the official store?
Edit: That being said I wouldn't worry that much about it, if I were you.
Kalleculated said:
Yea, yours is definately fine. I'd be happy, if I got one like that.
I ordered from Amazon, because I heard the OnePlus support is really unprofessional sometimes and certain things take ages.
Did you guys order it from the official store?
Edit: That being said I wouldn't worry that much about it, if I were you.
Click to expand...
Click to collapse
Not worrying over it at all! After all, who keeps the brightness at maximum in a dark room.
We ordered it from Amazon India.
sahu.prashant said:
Not worrying over it at all! After all, who keeps the brightness at maximum in a dark room.
We ordered it from Amazon India.
Click to expand...
Click to collapse
I ordered mine from Aliexpress and the comments were all positive. I hope mine won't be defective, I spat my soul out financially for it. :silly:
The Marionette said:
I ordered mine from Aliexpress and the comments were all positive. I hope mine won't be defective, I spat my soul out financially for it. :silly:
Click to expand...
Click to collapse
Hehehehe.... I'm sure it'll be just fine! And congrats on getting your new phone (even if you're about to get it). Nevertheless it's a very decent device :good:

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