When you root, you void the warranty correct?
But, if you flash the stock rom and remove the root (am I saying that right), you can send it in for warranty correct?
What is the difference (if there is one) of rooting and unlocking?? What is the relationship to the warranty with the unlocking?
lardo5150 said:
When you root, you void the warranty correct?
But, if you flash the stock rom and remove the root (am I saying that right), you can send it in for warranty correct?
What is the difference (if there is one) of rooting and unlocking?? What is the relationship to the warranty with the unlocking?
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Click to collapse
I wouldnt mention either of them in a warranty claim. But in general, root will not void your warranty and you can easily erase it by flashing the stock rom. Unlocking the bootloader MIGHT void your warranty, and there's no undoing it.
Jotokun said:
I wouldnt mention either of them in a warranty claim. But in general, root will not void your warranty and you can easily erase it by flashing the stock rom. Unlocking the bootloader MIGHT void your warranty, and there's no undoing it.
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Click to collapse
Ha, no I did not mean I was going to mention them.
That is exactly what I was looking for though, thanks!
Can someone explain (or point me to a wiki) that shows what unlocking bootloader is. I rooted my epic 4g, but have never heard of unlocking the bootloader. What is the difference and why is it necassary?
lardo5150 said:
Ha, no I did not mean I was going to mention them.
That is exactly what I was looking for though, thanks!
Can someone explain (or point me to a wiki) that shows what unlocking bootloader is. I rooted my epic 4g, but have never heard of unlocking the bootloader. What is the difference and why is it necassary?
Click to expand...
Click to collapse
http://www.androidcentral.com/unlocked
Related
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
Click to expand...
Click to collapse
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
if you end up having a hardware issue then they shouldn't care that it was unlocked, but its always best to relock the bootloader and run ruu before returning for warranty so they cant claim that its software.
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
matt95 said:
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
Click to expand...
Click to collapse
Wrong answer
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
You are correct sir, rooting your device is legal and does not void your warranty. As long as you can put the device in a stock condition there should be no issues.
Sent from my HTC One XL using Tapatalk 2
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
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Click to collapse
Just because you haven't heard of it, doesn't mean it didn't happen.
Some folks over on the international One X forum have had their warranty claims denied if they were BL unlocked, and ever installed a custom ROM (even if they returned to stock before sending the phone for warranty service). While those that only BL unlocked, but never flashed a custom ROM seem ok.
Also, if you go through your carrier for the warranty service, your results may also vary. For instance, testimonies on here seem to point to AT&T in the US doesn't check much of anything (at least BL unlock) when doing a warranty replacement.
HTC reserves the right to void your warranty, and deny warranty service. Whether they actually will or not, is less clear.
Agree for the most part, that if you return to as close to stock as possible before sending the phone in, you are probably ok. More importantly, IMO if you want the freedom to root, unlock, etc. and use the phone how you want to, just do it. Sure there is some small risk that you will later need warranty service, and have it denied. But everything has its risk. Carpe diem!
Broken usb port not covered due to changed boot loader
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
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Click to collapse
I sent in my Rogers HTC One in for repair because it wouldn't charge. HTC said its not warranty because the boot loader had been tampered with. Cost me $265 for the repair... still waiting to receive the phone back.
subjects says..
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
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Click to collapse
No, you cannot claim warranty because the device is in this state as a result of you modifying it. HTC is not responsible for the damage that you have done to the device, they're only responsible for hardware defects from the factory.
I don't know what you've done to the device, but if you can't recover from what is probably a simple mistake on your part then you really don't have any business modifying the device in the first place. You might be able to recover from this situation but you'll need to find your device forum and ask there.
A piece of advice: do your research before messing around with your next phone. There is a certain level of knowledge required when modifying your device, and as you're finding out now, if you don't really know what you're doing things can go south pretty quickly. Take the time to educate yourself a bit better, with the proper knowledge modifying your phone is a piece of cake.
Sent from my Evita
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
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Click to collapse
timmaaa answered it quite well. Also, you are off topic and bumped a thread from over 7 months ago. This thread is about whether warranty will still cover manufacturer defects if you are bootloader unlocked.
No warranty will cover you for damage that you did by your own negligence. Screwing up the phone and trying to claim warranty repair is fraud and the exact reason why HTC locks bootloaders in the first place. Also bear in mind that HTC recorded the IMEI number of your device when you unlocked the bootloader.
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
That still doesn't amount to a physical defect. You accepted a risk when you unlocked the bootloader on your device, a risk that something might go wrong. If you can get it to the bootloader you can relock the bootloader and run an RUU for your device. Like I said earlier though you need to find your own device forum, this is the HTC One XL forum and we don't know enough about your device to offer any real help. Basically, you're in the wrong place, find your own device forum and ask for help there.
Sent from my Evita
revanth kr said:
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
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Click to collapse
From the following post, you also installed custom recovery and installed a custom ROM. Which is a heck of a lot more than just unlocking the bootloader.
http://forum.xda-developers.com/showpost.php?p=51301875&postcount=1
It seems you are already lying to us (or withholding the truth) so it seems honesty is not your highest priority.
In any case, its pretty clear that your current condition is a direct result of your actions, and not any type of manufacturer defect.
Interesting. Now it's obvious he's done something silly to cause this situation. Absolutely not a valid warranty claim.
Sent from my Evita
I have purchased k900 recently and I want to root my mobile but I know it will void the warranty. So the question is how to avail the warranty? Do they really check whether the device is rooted or not? Can we just unroot the device and return back to the stock firmware and avail the warranty? I heard latest phones have some mechanism to detect whether the phone is rooted or not and even if we unroot the device they will still know that it was rooted at some point of time. Is it true?
I have already posted this thread in the lenovo k900 sub forum but realised that this question is more of a general sense.
Do anybody have something to say about it?
In some devices yes and in some no
supdup said:
I have purchased k900 recently and I want to root my mobile but I know it will void the warranty. So the question is how to avail the warranty? Do they really check whether the device is rooted or not? Can we just unroot the device and return back to the stock firmware and avail the warranty? I heard latest phones have some mechanism to detect whether the phone is rooted or not and even if we unroot the device they will still know that it was rooted at some point of time. Is it true?
I have already posted this thread in the lenovo k900 sub forum but realised that this question is more of a general sense.
Click to expand...
Click to collapse
In some devices its true that they will come to know.. They come to know from the bootloader.
I m using HTC so i can tell you on that.. after rooting it shows unlocked in bootloader mode.. It can be locked again.. For that a RUU is needed which is stock rom..
From what I read the one who for sure do it is Samsung on the Note 3 (And I think other models but not sure which) they have what's called Knox 0x0 and when you root it it trips it to show Knox 0x1 and as of now I haven't seen a way to undo a tripped Knox but there are ways to root now without tripping Knox but I rooted my Note 3 and tripped Knox but don't really care Lol. But a tripped know will void warranty.
nexx2014 said:
From what I read the one who for sure do it is Samsung on the Note 3 (And I think other models but not sure which) they have what's called Knox 0x0 and when you root it it trips it to show Knox 0x1 and as of now I haven't seen a way to undo a tripped Knox but there are ways to root now without tripping Knox but I rooted my Note 3 and tripped Knox but don't really care Lol. But a tripped know will void warranty.
Click to expand...
Click to collapse
Do you know whether trip knox is present in the lenovo devices, particularly in k900 model?
supdup said:
Do you know whether trip knox is present in the lenovo devices, particularly in k900 model?
Click to expand...
Click to collapse
I looked around really quick but i didnt see mention of the k900 having something similar to Samsungs Knox.
supdup said:
I have purchased k900 recently and I want to root my mobile but I know it will void the warranty. So the question is how to avail the warranty? Do they really check whether the device is rooted or not? Can we just unroot the device and return back to the stock firmware and avail the warranty? I heard latest phones have some mechanism to detect whether the phone is rooted or not and even if we unroot the device they will still know that it was rooted at some point of time. Is it true?
I have already posted this thread in the lenovo k900 sub forum but realised that this question is more of a general sense.
Click to expand...
Click to collapse
Yes, rooting your device can void warranty, but you would need to be very unlucky. In most cases when you return your device there may be a fault with it and you can simply relock your phone and reflash stock rom before returning device. In other caes you may have bricked your device, i.e. your device does not work at all. This has happened to me and others and when I returned it they never checked. As I said, you would have to be very unlucky for them to void your warranty.....but it is the risk you take
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supdup said:
I have purchased k900 recently and I want to root my mobile but I know it will void the warranty. So the question is how to avail the warranty? Do they really check whether the device is rooted or not? Can we just unroot the device and return back to the stock firmware and avail the warranty? I heard latest phones have some mechanism to detect whether the phone is rooted or not and even if we unroot the device they will still know that it was rooted at some point of time. Is it true?
I have already posted this thread in the lenovo k900 sub forum but realised that this question is more of a general sense.
Click to expand...
Click to collapse
My suggestion is: Just do it and forget about the possibility that you are going to need your warranty. On my own experience thinking about the warranty just makes Murphy's Law to come.
nexx2014 said:
I looked around really quick but i didnt see mention of the k900 having something similar to Samsungs Knox.
Click to expand...
Click to collapse
Thanks for looking arround. I guess knox is not present in my lenovo phone
Spartan Rises said:
Yes, rooting your device can void warranty, but you would need to be very unlucky. In most cases when you return your device there may be a fault with it and you can simply relock your phone and reflash stock rom before returning device. In other caes you may have bricked your device, i.e. your device does not work at all. This has happened to me and others and when I returned it they never checked. As I said, you would have to be very unlucky for them to void your warranty.....but it is the risk you take
Click to expand...
Click to collapse
Thanks. I am currently searching the stock row rom of my mobile.
jpvillabona said:
My suggestion is: Just do it and forget about the possibility that you are going to need your warranty. On my own experience thinking about the warranty just makes Murphy's Law to come.
Click to expand...
Click to collapse
lol, being a lawyer i would agree to that
Coming from a HTC EVO 4G LTE on Sprint (what a joke) to the HTC M8 on Verizon. If i root will there be a problem if I need to warranty this phone? With Sprint it was an issue.
Sorry, should have said if I S-off will there be a problem
Legally by rooting your phone you are voiding your warranty. Normally though verizon doesn't check these things. If you would need to return your phone for some reason there is a partial RUU to get you back to looking stock.
adavit said:
Legally by rooting your phone you are voiding your warranty. Normally though verizon doesn't check these things. If you would need to return your phone for some reason there is a partial RUU to get you back to looking stock.
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Click to collapse
actually, legally, rooting does not void your warranty. however most manufacturers have clauses where modification will void warranty.
if you destroyed your phone from your own tinkering, man up and pay full price.
if it is genuinely a bad phone, then verizon usually doesnt care about these things.
consider this: if you return a phone you broke, that is one more reason for verizon to lock down everyone else's joy.
It'll differ for everyone. It you bought it from a Verizon store and have a hardware defect you could just flash the ruu and fake h boot screens and hope for the best. The guy at my Verizon store is a toughie and will check more than just the visual signs of root but the store across town will return it even if they boot your device with a custom boot animation lol
Sent from my HTC6525LVW using Tapatalk
k.electron said:
actually, legally, rooting does not void your warranty. however most manufacturers have clauses where modification will void warranty.
if you destroyed your phone from your own tinkering, man up and pay full price.
if it is genuinely a bad phone, then verizon usually doesnt care about these things.
consider this: if you return a phone you broke, that is one more reason for verizon to lock down everyone else's joy.
Click to expand...
Click to collapse
Huh, I always read that it caused your warranty to be voided. Usually when you read a Dev post for a mod it always first says your warranty is now voided. Either way, its a good idea to know what you're doing that way if something does go wrong you can easily fix it without having to get Verizon involved lol.
With the Sprint phone when you S off there was a way to change the word "tampered". But also someone made something to go completely back to stock flashing a RUU and something else I forget now. With the M8 is there something like that yet?
adavit said:
Huh, I always read that it caused your warranty to be voided. Usually when you read a Dev post for a mod it always first says your warranty is now voided. Either way, its a good idea to know what you're doing that way if something does go wrong you can easily fix it without having to get Verizon involved lol.
Click to expand...
Click to collapse
law, company policy, terms and agreements are 3 different things.
it is prudent for devs to have that disclaimer so that noobs wont blame them.
If the manufacturer tells you that rooting your phone voids your warranty, then rooting your phone voids your warranty.
brandogg said:
If the manufacturer tells you that rooting your phone voids your warranty, then rooting your phone voids your warranty.
Click to expand...
Click to collapse
People and companies can say anything they want, doesn't change their liabilities according to law. Ever seen the signs on dump trucks claiming that they aren't responsible for broken windshields when they most certainly are if the rock that broke it falls off their truck? According to law, they have to prove that the modification caused the defect and even then they can only void the warranty on that part, not the entire device. Though even at full retail, I'm sure it would be far cheaper to just buy a new device rather than fight a legal battle to get a defect warrantied.
You can always run the Ruu, relock the bootloader, uninstall root and return to S-On.
I have done this already without issues.
I just exchanged one rooted and with a different ROM on it. People make way too much of a deal out of this.
Sent from my HTC6525LVW using Tapatalk
Not being responsible for damage if you follow a dump truck too closely (traffic laws take precedent over that anyway) and voiding your warranty by rooting your phone aren't really anything alike. Of course the manufacturer can set their own (reasonable) warranty terms, if this was a real issue there would (probably) be a class action suit and rooting your phone would not void your warranty, and manufacturers and retailers would not be allowed to say that it does. Just like removing (or tampering with) the seal on an Xbox or PlayStation voids your warranty, or your water damage indicator showing that it was wet voids your warranty. Now, I'm not saying I'm with either side or that there aren't ways to skirt the issue, but there's really nothing to argue here. If the manufacturer says "if you do this, you're on your own" then if you do it, you're on your own.
Even Google tells you that rooting voids your warranty (and shows you how to do it)
https://developers.google.com/events/io/sessions/332704837
adavit said:
Legally by rooting your phone you are voiding your warranty. Normally though verizon doesn't check these things. If you would need to return your phone for some reason there is a partial RUU to get you back to looking stock.
Click to expand...
Click to collapse
This right here people, not rocket science here. Shoot I've returned devices with root and even custom recovery and Rom, lol! Simply do as above and ur good. For the people that return devices to store I never have. I call customer services, they send me replacement device in mail, I then mail back my bunk phone. Done and done. Easy.
kc6wke said:
You can always run the Ruu, relock the bootloader, uninstall root and return to S-On.
I have done this already without issues.
Click to expand...
Click to collapse
That sounds more like what i did with the Sprint phone. Good to know. Thanks!
Warranty...Of course not. Please post questions in the proper questions and answers thread.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
kc6wke said:
You can always run the Ruu, relock the bootloader, uninstall root and return to S-On.
I have done this already without issues.
Click to expand...
Click to collapse
For future reference would you mind telling me how to do this? Thanks in advanced!
vacoray said:
For future reference would you mind telling me how to do this? Thanks in advanced!
Click to expand...
Click to collapse
This is how I did Mine.
1.Run the RUU found Here
http://www.androidfilehost.com/?fid=23329332407588316
Place on external sd card and boot into bootloader and let it run
or place in fastboot dir open cmd window
fastboot oem rebootRUU
fastboot flash zip 0P6BIMG.zip
Reboot
The phone is back to stock now(rooted, will uninstall later).
2.Relock the bootloader
With the phone booted up, open cmd window in adb folder
adb devices (make sure its connected)
adb shell
su
echo -ne ‘\x00\x00\x00\x00′ | dd of=/dev/block/mmcblk0p2 bs=1 seek=33796
exit
exit
adb reboot bootloader
verify "locked" status.
3.Return to S-ON
reboot into bootloader
open cmd window in fastboot dir
fastboot oem writesecureflag 3
Reboot to bootloader and verify S-On
4.Reboot Phone and open superSU
go to settings
scroll close to bottom to full unroot
You should be Stock, unrooted, Locked, and S-On Now.
"Do this at your own risk"
I don't know if S-OFF can be achieved again after writing S-On. I did not Try
I went to exchange my phone at Verizon and the lady didn't even boot on the old one to make sure that it works.
Sent from my HTC6525LVW using Tapatalk
brandogg said:
If the manufacturer tells you that rooting your phone voids your warranty, then rooting your phone voids your warranty.
Click to expand...
Click to collapse
Yes! I agree to this...
Title pretty much says it all. I upgraded to 5.0.1 w/o realizing I'd loose root. I don't really want to unlock my bootloader but I sure would like root for various apps like Tasker, Titanium Backup, etc.
Unfortunately, at this time there is no way to root without unlocking your bootloader. The only way to do it was to update to 5.0 from rooted kitkat and retain root. But unlocking your bootloader isn't so bad your hardware warranty will still be honored.
markymark567 said:
Unfortunately, at this time there is no way to root without unlocking your bootloader. The only way to do it was to update to 5.0 from rooted kitkat and retain root. But unlocking your bootloader isn't so bad your hardware warranty will still be honored.
Click to expand...
Click to collapse
Thanks for the reply. Yeah, the warranty is all I'm really concerned about. Guess I'll need to check on nVidia's forums for that answer?
Col.Kernel said:
Thanks for the reply. Yeah, the warranty is all I'm really concerned about. Guess I'll need to check on nVidia's forums for that answer?
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Click to collapse
Unlocking your bootloader is fully supported by Nvidia so it will not void your warranty as the previous poster stated and you disregarded.
melgibson666 said:
Unlocking your bootloader is fully supported by Nvidia so it will not void your warranty as the previous poster stated and you disregarded.
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Click to collapse
Sorry, I was sick at the time and the lack of punctuation confused me.
I honestly need to relock the bootloader so that I may get a warranty on my device. Any suggestions?
LestatDraven said:
I honestly need to relock the bootloader so that I may get a warranty on my device. Any suggestions?
Click to expand...
Click to collapse
Warranty is void now regardless, you have tripped KNOX 0x1 which is permanent
There's nothing you can do for warranty. Knox is a physical fuse that's checked for warranty purposes and it cannot be modified as it's physically blown on the motherboard.