I have purchased k900 recently and I want to root my mobile but I know it will void the warranty. So the question is how to avail the warranty? Do they really check whether the device is rooted or not? Can we just unroot the device and return back to the stock firmware and avail the warranty? I heard latest phones have some mechanism to detect whether the phone is rooted or not and even if we unroot the device they will still know that it was rooted at some point of time. Is it true?
I have already posted this thread in the lenovo k900 sub forum but realised that this question is more of a general sense.
Do anybody have something to say about it?
In some devices yes and in some no
supdup said:
I have purchased k900 recently and I want to root my mobile but I know it will void the warranty. So the question is how to avail the warranty? Do they really check whether the device is rooted or not? Can we just unroot the device and return back to the stock firmware and avail the warranty? I heard latest phones have some mechanism to detect whether the phone is rooted or not and even if we unroot the device they will still know that it was rooted at some point of time. Is it true?
I have already posted this thread in the lenovo k900 sub forum but realised that this question is more of a general sense.
Click to expand...
Click to collapse
In some devices its true that they will come to know.. They come to know from the bootloader.
I m using HTC so i can tell you on that.. after rooting it shows unlocked in bootloader mode.. It can be locked again.. For that a RUU is needed which is stock rom..
From what I read the one who for sure do it is Samsung on the Note 3 (And I think other models but not sure which) they have what's called Knox 0x0 and when you root it it trips it to show Knox 0x1 and as of now I haven't seen a way to undo a tripped Knox but there are ways to root now without tripping Knox but I rooted my Note 3 and tripped Knox but don't really care Lol. But a tripped know will void warranty.
nexx2014 said:
From what I read the one who for sure do it is Samsung on the Note 3 (And I think other models but not sure which) they have what's called Knox 0x0 and when you root it it trips it to show Knox 0x1 and as of now I haven't seen a way to undo a tripped Knox but there are ways to root now without tripping Knox but I rooted my Note 3 and tripped Knox but don't really care Lol. But a tripped know will void warranty.
Click to expand...
Click to collapse
Do you know whether trip knox is present in the lenovo devices, particularly in k900 model?
supdup said:
Do you know whether trip knox is present in the lenovo devices, particularly in k900 model?
Click to expand...
Click to collapse
I looked around really quick but i didnt see mention of the k900 having something similar to Samsungs Knox.
supdup said:
I have purchased k900 recently and I want to root my mobile but I know it will void the warranty. So the question is how to avail the warranty? Do they really check whether the device is rooted or not? Can we just unroot the device and return back to the stock firmware and avail the warranty? I heard latest phones have some mechanism to detect whether the phone is rooted or not and even if we unroot the device they will still know that it was rooted at some point of time. Is it true?
I have already posted this thread in the lenovo k900 sub forum but realised that this question is more of a general sense.
Click to expand...
Click to collapse
Yes, rooting your device can void warranty, but you would need to be very unlucky. In most cases when you return your device there may be a fault with it and you can simply relock your phone and reflash stock rom before returning device. In other caes you may have bricked your device, i.e. your device does not work at all. This has happened to me and others and when I returned it they never checked. As I said, you would have to be very unlucky for them to void your warranty.....but it is the risk you take
33586439 21
supdup said:
I have purchased k900 recently and I want to root my mobile but I know it will void the warranty. So the question is how to avail the warranty? Do they really check whether the device is rooted or not? Can we just unroot the device and return back to the stock firmware and avail the warranty? I heard latest phones have some mechanism to detect whether the phone is rooted or not and even if we unroot the device they will still know that it was rooted at some point of time. Is it true?
I have already posted this thread in the lenovo k900 sub forum but realised that this question is more of a general sense.
Click to expand...
Click to collapse
My suggestion is: Just do it and forget about the possibility that you are going to need your warranty. On my own experience thinking about the warranty just makes Murphy's Law to come.
nexx2014 said:
I looked around really quick but i didnt see mention of the k900 having something similar to Samsungs Knox.
Click to expand...
Click to collapse
Thanks for looking arround. I guess knox is not present in my lenovo phone
Spartan Rises said:
Yes, rooting your device can void warranty, but you would need to be very unlucky. In most cases when you return your device there may be a fault with it and you can simply relock your phone and reflash stock rom before returning device. In other caes you may have bricked your device, i.e. your device does not work at all. This has happened to me and others and when I returned it they never checked. As I said, you would have to be very unlucky for them to void your warranty.....but it is the risk you take
Click to expand...
Click to collapse
Thanks. I am currently searching the stock row rom of my mobile.
jpvillabona said:
My suggestion is: Just do it and forget about the possibility that you are going to need your warranty. On my own experience thinking about the warranty just makes Murphy's Law to come.
Click to expand...
Click to collapse
lol, being a lawyer i would agree to that
Related
When you root, you void the warranty correct?
But, if you flash the stock rom and remove the root (am I saying that right), you can send it in for warranty correct?
What is the difference (if there is one) of rooting and unlocking?? What is the relationship to the warranty with the unlocking?
lardo5150 said:
When you root, you void the warranty correct?
But, if you flash the stock rom and remove the root (am I saying that right), you can send it in for warranty correct?
What is the difference (if there is one) of rooting and unlocking?? What is the relationship to the warranty with the unlocking?
Click to expand...
Click to collapse
I wouldnt mention either of them in a warranty claim. But in general, root will not void your warranty and you can easily erase it by flashing the stock rom. Unlocking the bootloader MIGHT void your warranty, and there's no undoing it.
Jotokun said:
I wouldnt mention either of them in a warranty claim. But in general, root will not void your warranty and you can easily erase it by flashing the stock rom. Unlocking the bootloader MIGHT void your warranty, and there's no undoing it.
Click to expand...
Click to collapse
Ha, no I did not mean I was going to mention them.
That is exactly what I was looking for though, thanks!
Can someone explain (or point me to a wiki) that shows what unlocking bootloader is. I rooted my epic 4g, but have never heard of unlocking the bootloader. What is the difference and why is it necassary?
lardo5150 said:
Ha, no I did not mean I was going to mention them.
That is exactly what I was looking for though, thanks!
Can someone explain (or point me to a wiki) that shows what unlocking bootloader is. I rooted my epic 4g, but have never heard of unlocking the bootloader. What is the difference and why is it necassary?
Click to expand...
Click to collapse
http://www.androidcentral.com/unlocked
can I root my phone without voiding warranty?
and if I rootit can I unroot it and return to its original state?
thank you
jusleen said:
can I root my phone without voiding warranty?
and if I rootit can I unroot it and return to its original state?
thank you
Click to expand...
Click to collapse
teoreticaly yes, you lose warranty.
but you can unroot it.
Actually technically the answer is NO. Rooting your phone should not in and of itself void your warranty, but the things you can do may and most likely will. For example lets say you root your phone and keep the stock kernel just debloat the stock ROM, and then the volume buttons stop working...unless you did hardware mods it would be under warranty. When I rooted my HTC using the HTCDev method to unlock the bootloader the disclaimer said it MAY, not that it will or does, and a few months after rooting and reading their warning I sent in my phone for warranty repair/replacement with no problems, even though my phone was documented as being rooted. Now if you hard brick your phone flashing a ROM with bad mount points that is a different story altogether.
A few years back I had a Samsung Interceptor that I had rooted and it had an issue with a physical button (Power button I believe), I brought my phone to Sprint and the rep saw it was rooted (before I sprung for Superuser Elite to hide the app). His words to me were that as long as NO hardware mods were done and the phone can be flashed back to a stock state it would still be covered under warranty. Important to note...Carriers will not service a phone with a custom recovery PERIOD, which is why I left the Sprint store and reflashed the stock image to the phone.
My advice to people who are concerned with their warranties is to know exactly how to get it back to stock...before its ever customized. The reason for this should be obvious. And don't let it leave your hands (sent out for repair, or brought to the back for testing) prior to flashing it back to stock
i won't use anything larger than 4"2
ItzCrooK2UxD said:
Actually technically the answer is NO. Rooting your phone should not in and of itself void your warranty, but the things you can do may and most likely will. For example lets say you root your phone and keep the stock kernel just debloat the stock ROM, and then the volume buttons stop working...unless you did hardware mods it would be under warranty. When I rooted my HTC using the HTCDev method to unlock the bootloader the disclaimer said it MAY, not that it will or does, and a few months after rooting and reading their warning I sent in my phone for warranty repair/replacement with no problems, even though my phone was documented as being rooted. Now if you hard brick your phone flashing a ROM with bad mount points that is a different story altogether.
A few years back I had a Samsung Interceptor that I had rooted and it had an issue with a physical button (Power button I believe), I brought my phone to Sprint and the rep saw it was rooted (before I sprung for Superuser Elite to hide the app). His words to me were that as long as NO hardware mods were done and the phone can be flashed back to a stock state it would still be covered under warranty. Important to note...Carriers will not service a phone with a custom recovery PERIOD, which is why I left the Sprint store and reflashed the stock image to the phone.
My advice to people who are concerned with their warranties is to know exactly how to get it back to stock...before its ever customized. The reason for this should be obvious. And don't let it leave your hands (sent out for repair, or brought to the back for testing) prior to flashing it back to stock
Click to expand...
Click to collapse
Then do you know how to get it back to stock after i rooted it??thanks
jusleen said:
Then do you know how to get it back to stock after i rooted it??thanks
Click to expand...
Click to collapse
I can probably point you in the right direction...did you unlock the bootloader or not? I am seeing a few unroot methods for locked bootloaders. If you did unlock the bootloader you will need to lock it back. Also it is important to note that some bootloaders will say *relocked* after relocking them, and not *locked* if it says *relocked* they will know it has been rooted. This is NOT a problem because once again having root access does not void the warranty, but you should be aware that if it says relocked they will know it has been rooted. This link has a root/unroot tool that may help it makes no mention of a specific firmware for your model phone so it should be fine. Also this video should help with the relock procedure but not knowing the phone I would need more specific details. Firmware and method used to root/unlock bootloader if you unlocked it. One of the relock procedures can be see here
*EDIT* I did a little looking and thought you might find this of interest. About midway through there is a section about warranty claims and returns...I didn't sign up so I can't see the links there but it should help .
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
Click to expand...
Click to collapse
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
if you end up having a hardware issue then they shouldn't care that it was unlocked, but its always best to relock the bootloader and run ruu before returning for warranty so they cant claim that its software.
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
matt95 said:
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
Click to expand...
Click to collapse
Wrong answer
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
You are correct sir, rooting your device is legal and does not void your warranty. As long as you can put the device in a stock condition there should be no issues.
Sent from my HTC One XL using Tapatalk 2
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Click to expand...
Click to collapse
Just because you haven't heard of it, doesn't mean it didn't happen.
Some folks over on the international One X forum have had their warranty claims denied if they were BL unlocked, and ever installed a custom ROM (even if they returned to stock before sending the phone for warranty service). While those that only BL unlocked, but never flashed a custom ROM seem ok.
Also, if you go through your carrier for the warranty service, your results may also vary. For instance, testimonies on here seem to point to AT&T in the US doesn't check much of anything (at least BL unlock) when doing a warranty replacement.
HTC reserves the right to void your warranty, and deny warranty service. Whether they actually will or not, is less clear.
Agree for the most part, that if you return to as close to stock as possible before sending the phone in, you are probably ok. More importantly, IMO if you want the freedom to root, unlock, etc. and use the phone how you want to, just do it. Sure there is some small risk that you will later need warranty service, and have it denied. But everything has its risk. Carpe diem!
Broken usb port not covered due to changed boot loader
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
Click to expand...
Click to collapse
I sent in my Rogers HTC One in for repair because it wouldn't charge. HTC said its not warranty because the boot loader had been tampered with. Cost me $265 for the repair... still waiting to receive the phone back.
subjects says..
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
No, you cannot claim warranty because the device is in this state as a result of you modifying it. HTC is not responsible for the damage that you have done to the device, they're only responsible for hardware defects from the factory.
I don't know what you've done to the device, but if you can't recover from what is probably a simple mistake on your part then you really don't have any business modifying the device in the first place. You might be able to recover from this situation but you'll need to find your device forum and ask there.
A piece of advice: do your research before messing around with your next phone. There is a certain level of knowledge required when modifying your device, and as you're finding out now, if you don't really know what you're doing things can go south pretty quickly. Take the time to educate yourself a bit better, with the proper knowledge modifying your phone is a piece of cake.
Sent from my Evita
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
timmaaa answered it quite well. Also, you are off topic and bumped a thread from over 7 months ago. This thread is about whether warranty will still cover manufacturer defects if you are bootloader unlocked.
No warranty will cover you for damage that you did by your own negligence. Screwing up the phone and trying to claim warranty repair is fraud and the exact reason why HTC locks bootloaders in the first place. Also bear in mind that HTC recorded the IMEI number of your device when you unlocked the bootloader.
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
That still doesn't amount to a physical defect. You accepted a risk when you unlocked the bootloader on your device, a risk that something might go wrong. If you can get it to the bootloader you can relock the bootloader and run an RUU for your device. Like I said earlier though you need to find your own device forum, this is the HTC One XL forum and we don't know enough about your device to offer any real help. Basically, you're in the wrong place, find your own device forum and ask for help there.
Sent from my Evita
revanth kr said:
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
Click to expand...
Click to collapse
From the following post, you also installed custom recovery and installed a custom ROM. Which is a heck of a lot more than just unlocking the bootloader.
http://forum.xda-developers.com/showpost.php?p=51301875&postcount=1
It seems you are already lying to us (or withholding the truth) so it seems honesty is not your highest priority.
In any case, its pretty clear that your current condition is a direct result of your actions, and not any type of manufacturer defect.
Interesting. Now it's obvious he's done something silly to cause this situation. Absolutely not a valid warranty claim.
Sent from my Evita
I've searched high and low and I'm not able to find a non-tripping version of root. I don't want any fancy roms just rooted stock. Help.<br/>
Nope no way to keep Knox as of now.
But the root method that's out there. Will just flash a recovery and root. It's shouldn't f change the system image. (I could be wrong but last I check.)
I like to keep Knox just in case I need to exchange the phone for any reason
Whats the best method if you have a USA AT&T note edge?
Looking for a way to root without tripping Knox as well...
Someone should start a pledge thread for it, that should get the devs interested...
Beach_Head said:
Looking for a way to root without tripping Knox as well...
Someone should start a pledge thread for it, that should get the devs interested...
Click to expand...
Click to collapse
Probably won't come for a while since not alot of devs have the phone yet.
NitroSS said:
Whats the best method if you have a USA AT&T note edge?
Click to expand...
Click to collapse
There is no current way to root the N915A. AT&T has it locked and so far no one has bothered to try to get it unlocked to achieve root.
Sent from my Samsung Note Edge using Tapatalk
In the same boat witha 915FY , willing to chip in if needed.
I'm sure I read it somewhere, just can't remember ATM....but there is a way to reactive Knox After rooting correct? I have the tmobile n915t.
strboy said:
I'm sure I read it somewhere, just can't remember ATM....but there is a way to reactive Knox After rooting correct? I have the tmobile n915t.
Click to expand...
Click to collapse
Dont think so mate... else what would be the point ? or even the hold up here ? just root and reset ?
If it were possible it woulda been announced by now i guess...
strboy said:
I'm sure I read it somewhere, just can't remember ATM....but there is a way to reactive Knox After rooting correct? I have the tmobile n915t.
Click to expand...
Click to collapse
As I understand it, KNOX flag is basically written as a "fuse". Once it's triggered, there's no going back.
And everyone, for the love of all things good and pure, AT&T and Verizon have locked bootloaders and there are NO root methods currently available. KNOX is irrelevant.
Finally, for anyone wondering about a non-KNOX-tripping method for actually ROOTABLE devices, nope. Not yet as far as I know. But why? Carriers still service phones that have the flag tripped.
jooniloh said:
As I understand it, KNOX flag is basically written as a "fuse". Once it's triggered, there's no going back.
And everyone, for the love of all things good and pure, AT&T and Verizon have locked bootloaders and there are NO root methods currently available. KNOX is irrelevant.
Finally, for anyone wondering about a non-KNOX-tripping method for actually ROOTABLE devices, nope. Not yet as far as I know. But why? Carriers still service phones that have the flag tripped.
Click to expand...
Click to collapse
In theory yes , you still get serviced but that mostly depends on the IQ of the person on the other end.
Im currently in Portugal. I took my note 3 to service and the knox was tripped . Battery Issue. They refused . I called customer service. They refused.
"If you tampered with the device, its your own fault"
I explained in other countries its still serviced , in France for example.
"this is not other countries , this is not France."
I have a 915FY now and , if possible , I would like to avoid this situation.
siriom said:
In theory yes , you still get serviced but that mostly depends on the IQ of the person on the other end.
Im currently in Portugal. I took my note 3 to service and the knox was tripped . Battery Issue. They refused . I called customer service. They refused.
"If you tampered with the device, its your own fault"
I explained in other countries its still serviced , in France for example.
"this is not other countries , this is not France."
I have a 915FY now and , if possible , I would like to avoid this situation.
Click to expand...
Click to collapse
Hmm I see. I wasn't aware of that issue. The service centers here have seen that the KNOX flag is tripped on my devices and still serviced them. All I can say is, pretty much everything that works for the note 4 (except roms) has been compatible with the edge (including root tools, TWRP, recovery-flashable mods, system file tweaks, etc.), so if any progress is made on finding a non-KNOX-tripping method, you're gonna see it on the Note 4 forums first. I'd keep an eye on that for any updates concerning your model.
I was hoping Geohots work on TowelRoot might be adapted somehow for 4.4.4 and eventually used for Note4/edge.(it stopped working for anything over 4.4.2 i was told)
I heard hes working for google now so he cant help anymore...
siriom said:
I was hoping Geohots work on TowelRoot might be adapted somehow for 4.4.4 and eventually used for Note4/edge.(it stopped working for anything over 4.4.2 i was told)
I heard hes working for google now so he cant help anymore...
Click to expand...
Click to collapse
Towelroot was only ever supposed to work on the S5. That it worked on anything else at all was chance. Anyways, it hasn't been updated in ages so don't hold your breath. If you really need root, I'd just go with one of the available methods. If you need it serviced, flash a stock ROM, go to a service center for your carrier, and act stupid. Don't start talking about root and all that. That has worked 100% of the time for me. When you took it in for service in the past (when they didn't service it) was your phone still rooted or have a custom recovery installed?
I just found out my knox is 0x1 now. I did not root or do anything to my s6. Updated to 5.1.1 . But there is one thing I am not sure if that will triggered knox.
I set up Find my mobile and on the reactivation lock. After that I tried to boot into recovery to do a factory reset. But it shows the reactivation lock and wasn't able to boot into recovery. So I boot into my phone and turn it off. I was able to factory reset my phone again. After that I tried looking at the info, it says KNOX is 0x1. I am sure before that was 0x0 as I have checked it. Will trying to boot into recovery while reactivation lock is on trigger the knox? Hope someone have information about this. And hope other don't make the same mistake as I do if you do not want to tripped your knox.
My phone wasnt rooted on 5.0.1 and knox was 0x1.. after installing 5.1.1, mine went also to 0x1 ???
Verstuurd vanaf mijn SM-G920F met Tapatalk
This may actually be good news. If there's a bug in that process, then the Knox warranty bit effectively becomes void for warranty issues. Samsung itself tripping Knox would be fantastic.
Bring your S6 back to Samsung...
r3ferrei said:
This may actually be good news. If there's a bug in that process, then the Knox warranty bit effectively becomes void for warranty issues. Samsung itself tripping Knox would be fantastic.
Click to expand...
Click to collapse
You do not loose your warranty by tripping Knox, not in the EU anyway
godutch said:
You do not loose your warranty by tripping Knox, not in the EU anyway
Click to expand...
Click to collapse
Any proof? Installing Root or Custom Rom can and will void warranty, as does tripping Knox which requires you to root, in and out of the EU and you will not beat Samsung if you try to contest it as it's set in stone. Modifications to the software or the hardware on a phone will void warranty whether you want to believe it or not.
As to the topic, yes, of course you did nothing to your phone, we believe you
Jonathan-H said:
Any proof? Installing Root or Custom Rom can and will void warranty, as does tripping Knox which requires you to root, in and out of the EU and you will not beat Samsung if you try to contest it as it's set in stone. Modifications to the software or the hardware on a phone will void warranty whether you want to believe it or not.
Click to expand...
Click to collapse
I'm in the US so I can't speak from first-hand; but Europe has different laws about warranty void and manufacturer servicing. KNOX has no bearing on whether your phone is warranty void or not in EU, or so says everyone from Europe from the past 2 years since KNOX was released.
Also, 5.1.1 on T-Mobile S6 KNOX is still 0x000, so it might help to post which carrier update is flipping KNOX because it might not be a Samsung issue but more a carrier issue.
Jonathan-H said:
As to the topic, yes, of course you did nothing to your phone, we believe you
Click to expand...
Click to collapse
There are actually people that occupy these forums without modifying their phones... shocker. Not everyone pokes their phone internals.
I have brought my phone back to samsung service center. I mentioned to the technician that the KNOX is triggered. He says that doesn't matter. My phone still in FULL WARRANTY. I was having all sorts of problem with my phone like auto shut down, hang, vibrates all of a sudden( like apps are getting error) ..
When I bring it in, they said will try to flash the rom for me, but after 5min waiting, they came out and said it was a hardware problem. I think it's getting a motherboard replacement. Will need a couple days.
PS: BTW, I'm from Malaysia.
Also in reply to Jonathan H "As to the topic, yes, of course you did nothing to your phone, we believe you"
Yes, I haven't tried any root . Else there wasn't any point creating this topic for discussion.
godutch said:
You do not loose your warranty by tripping Knox, not in the EU anyway
Click to expand...
Click to collapse
I dont care warranty.. however i want to be able to use S Pay
Verstuurd vanaf mijn SM-G920F met Tapatalk
AskinSavascisi said:
I dont care warranty.. however i want to be able to use S Pay
Verstuurd vanaf mijn SM-G920F met Tapatalk
Click to expand...
Click to collapse
Until S Pay even exists all this BS about S Pay and Knox is just that BS. If you have absolute proof that S pay is affected, then please show the evidence. Otherwise its all hypothetical gobbledygook. Blogs and stuff posted by individuals that have no real clue. The service doesn't even exist yet. Just like Tripping knox voiding warranties at least in the US. I have had my warranty fully accepted after rooting and tripping knox. Seems like there's more old wives tales stuff being stated on XDA now adays then the actual truth. My 2c......
I had my board changed btw, now my knox is 0x0 . It's a newer board manufactured in May too. It's all good now.