[Q] Green/Rainbow-ish Tint on Screen? - AT&T, Rogers HTC One X, Telstra One XL

Alright, so I just got a second replacement One X from AT&T and I noticed something odd about it.
When I tilt the screen, I get this weird green-ish/rainbow-ish distortion on the screen and it affects the viewing angles when compared to my original One X. My original One X does not have this green/rainbow tint when I tilt the phone and stays consistent in color. It's also much brighter.
Is this normal? Should I ask for another replacement?
My first replacement would not turn on after I shut it off and was sent another One X replacement the next day. Right now, I'm in possession of all three One Xs, my original with the warm tint, the replacement One X that will not turn on, and the second replacement One X with distortion.

MyxoFish said:
Alright, so I just got a second replacement One X from AT&T and I noticed something odd about it.
When I tilt the screen, I get this weird green-ish/rainbow-ish distortion on the screen and it affects the viewing angles when compared to my original One X. My original One X does not have this green/rainbow tint when I tilt the phone and stays consistent in color. It's also much brighter.
Is this normal? Should I ask for another replacement?
My first replacement would not turn on after I shut it off and was sent another One X replacement the next day. Right now, I'm in possession of all three One Xs, my original with the warm tint, the replacement One X that will not turn on, and the second replacement One X with distortion.
Click to expand...
Click to collapse
That isn't normal. The phone has great viewing angles and should not have any color or image distortion. Get another replacement.

stnguyen09 said:
That isn't normal. The phone has great viewing angles and should not have any color or image distortion. Get another replacement.
Click to expand...
Click to collapse
That's what I was curious about!
I keep comparing it to my original One X. The second replacement has a green-ish tint/rainbow-like pattern while looking at it from an angle. If I move my head, the pattern moves around. In contrast to my original One X, which is a solid display at almost infinite angles.
I think AT&T might get angry at me for wanting too many replacements, I just got my first replacement two days ago and had to order a new one since it just shut off and would not turn on again.

MyxoFish said:
That's what I was curious about!
I keep comparing it to my original One X. The second replacement has a green-ish tint/rainbow-like pattern while looking at it from an angle. If I move my head, the pattern moves around. In contrast to my original One X, which is a solid display at almost infinite angles.
I think AT&T might get angry at me for wanting too many replacements, I just got my first replacement two days ago and had to order a new one since it just shut off and would not turn on again.
Click to expand...
Click to collapse
If they get angry at you, get angry right back. You are paying good money and deserve a product that is free from defects.

I'd exchange it again too. I don't know how often you get a new phone, but if you have to stare at the screen every time you use the phone, it'd better be flawless. Just my 2¢

Loneeagle14 said:
I'd exchange it again too. I don't know how often you get a new phone, but if you have to stare at the screen every time you use the phone, it'd better be flawless. Just my 2¢
Click to expand...
Click to collapse
stnguyen09 said:
If they get angry at you, get angry right back. You are paying good money and deserve a product that is free from defects.
Click to expand...
Click to collapse
This is the second replacement. First replacement would not turn on, second replacement has a green/rainbow tint. All in one week.
I have half a mind of sending both replacements back and keeping my original One X and just sending it in to HTC to get it fixed.
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Related

Bizzare screen defect - help!

So check this out. I got a replacement phone from verizon about 2 weeks ago. After the first few days i noticed a slight discoloration in the top left side of the screen. You could only see if on a white screen, other than that it was pretty inconspicuous. However I was dissatisfied that my new replacement had this defect so I called and they promptly sent a new one with standard 5 day shipping!
So, as the week went on this weird spot that I can only compare to a grease stain on a piece of clothing, started to grow... every day it was a little bigger. It grew at a rate that was barley noticeable. I had to see what icon it was touching, and then compare that to its position the next day.
by last night (about a week later) it had grown to affect half of the screen. i assumed that it would eventually take over the enter screen and I would be left with a slightly shaded screen coloring.
when i woke up this morning, this is what it looked like
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Its pretty much totally unusable. you can see from the picture that somehow the puzzle piece pattern burned into the screen (not sure how as that screen is never on for more than a few seconds, especially since it wasn't burned in last night and my phone sits on my nightstand and was not on).
Its like the screen 'ink' or whatever just totally failed.
anyway, i have the replacement already, but I wanted to share this weird story
the replacement phone is already listed on ebay and I will be upgrading to the HTC Rezound as soon as it comes out.
Definitely a faulty panel there.
Very strange to see it go that way, though. Pretty interesting picture.
BTW: These screens are not LCD, there's nothing like "Screen ink" in them. Each pixel is an array of 3 tiny LED lights (one Red, one Green, one Blue).
AlexDeGruven said:
Definitely a faulty panel there.
Very strange to see it go that way, though. Pretty interesting picture.
BTW: These screens are not LCD, there's nothing like "Screen ink" in them. Each pixel is an array of 3 tiny LED lights (one Red, one Green, one Blue).
Click to expand...
Click to collapse
thats what I thought too. So what is causing it to "bleed" like that? by the way.. its only been a about 2 hours since i took that picture, and its almost entirely "blue". my guess is that in a few hours it will be completely failed
Probably just a bad run on the screen.
I'd be interested to see if there are more of them out there, since the panels are manufactured in large batches, so one defect should have several similar screens like it out there.
Could also be a fault somewhere else in the device, like maybe the display controller, and it's maybe overvolting the red and green LEDs, causing them to burn out much faster. (pure conjecture on my part)
I did just install ep3Ha on that the day I got it. wonder if its possible something went bad in the flash and toasted the screen, or is that even possible
msticlaru said:
I did just install ep3Ha on that the day I got it. wonder if its possible something went bad in the flash and toasted the screen, or is that even possible
Click to expand...
Click to collapse
doubt it, that looks like massive hardware fail
yeah, I don't think there's anything you could do software-wise that would do anything like that.
Is that a pressure crack? That's what it looks like.
letsgophillyingeneral said:
Is that a pressure crack? That's what it looks like.
Click to expand...
Click to collapse
no, this happened very very slowly. it looks like an LCD screen when you sit on it or step on it.. but no. since its not lcd it cant do that.
it took it about 7 days to get to this point.
I was talking to a colleague of mine who is an EE. He thinks it was a failure in the glue that holds the layers of the panel together. because of how it started, small and in 1 corner, it is similar de-lamination that can can happen in things like plywood. these screens are layered pieces of plastics and material that allows it to work as a screen. once it started to 'peel' apart, it was just a matter of time.
the screen slowly started to come apart until it reached a critical point. the result would be the same if you had the screen out of the phone and started to separate its layers.
seems to make sense to me, hes the EE, im just a physics major.. what do i know
I can hear the screen saying IIIIIMMMM MEEEEELLLLLTTTTTIIIINNNNNGGGGG
Sent from my Droid Charge running Infinity Beta

[Q] screen replacement issues (with pics)

first off this is my first post, ive come to xda for a while to get roms and learn a bit about my phone! any ways, my issue is my new screen... a while back i dropped it while bike riding and broke the glass. i just got my replacement screen and put it in today. when it first loads it looks ok, maybe a little yellowish, but ok... now when i lock it then unlock it you can barely see the screen and when i take the battery out and try again it starts fine and ends bad.... im running gtgs gingerbread and i have unclipped the screen and such and im wondering if it is an issue with the screen or if it is other parts... thanks guys
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after locking, trying to unlock
I get that same problem about once per week, I thought I was the only one with this problem.. I lock and unlock again and it would go back to normal.
where did you buy the screen? I replaced mine but got a bad one and am trying to resolve the issue with the reseller. I have a fealling I'm gonna have a long rant bad mouthing the seller ( in China ) I want to know if we used the same website.
Did u check the display setting?
durvall said:
I get that same problem about once per week, I thought I was the only one with this problem.. I lock and unlock again and it would go back to normal.
Click to expand...
Click to collapse
how does your screen look with whites? i was messing around a bit more before i locked it and found out what is most likely the issue and if its not , i have two lol you can see what im talking about in the pic
Dani897 said:
where did you buy the screen? I replaced mine but got a bad one and am trying to resolve the issue with the reseller. I have a fealling I'm gonna have a long rant bad mouthing the seller ( in China ) I want to know if we used the same website.
Click to expand...
Click to collapse
i got mine from whole sale gadget parts, i am able to return it, but i was hoping it was fixable but after this other picture i would say not lol. only thing im worried about is that when i send it back i might have to send my full assembly. when i ordered the screen i thought i was getting the full assembly but it was just the screen and digitizer and so i called and the guy said it should have been the full and he would make sure it was on there next order they get. so fingers crossed on that one, because i taped the screen in pretty good lol.
Truckerglenn said:
Did u check the display setting?
Click to expand...
Click to collapse
settings were fine, i was able to see enough to go and change the brightness and all and nothing worked
here is what it does with a white background... yea its a screen issue, not the phone
Doublea34 said:
how does your screen look with whites? i was messing around a bit more before i locked it and found out what is most likely the issue and if its not , i have two lol you can see what im talking about in the pic
i got mine from whole sale gadget parts, i am able to return it, but i was hoping it was fixable but after this other picture i would say not lol. only thing im worried about is that when i send it back i might have to send my full assembly. when i ordered the screen i thought i was getting the full assembly but it was just the screen and digitizer and so i called and the guy said it should have been the full and he would make sure it was on there next order they get. so fingers crossed on that one, because i taped the screen in pretty good lol.
settings were fine, i was able to see enough to go and change the brightness and all and nothing worked
here is what it does with a white background... yea its a screen issue, not the phone
Click to expand...
Click to collapse
got mine from xcrater because everyone else was out of stock at the time. it looked legit enough with a maltese cross in the logo and an English website, I didn't figure the Chinese would use a Maltese cross. but the seller is in China and they seem to have turned the return process into a negotiation, they even asked me to cancel the PayPal dispute before the whole thing was properly handeled. believe when this is over I'm posting a thread with details, email records ands sending them the link so they might think twice about how they handle business.
alsoi have that same dark spot but mine is in the upper left corner and its a lot bigger. I don't have the random total screen darkness though.

Warm Screen Colors?

I have seen countless praise of the SLCD screen of the One X, but I just got mine and noticed that although screen looks nice, its a bit warm in colors making it look yellowish. Same thing with the display models I looked at in the store. Are all One X screens like this? Not really complaining, just curious
Sent from my HTC One X using Tapatalk 2
There is a warmer and cooler version of the LCD. All I can say is that my One X has the most accurate colors of any mobile device I have ever owned.
Sent from my HTC One X using xda premium
There seem to be at least three panel suppliers.
Warm tones often abate after a few hours of run time.
A recent firmware update reduced warmness greatly in the One X forum (international).
Some people seem to like the warmer ones and some people seem to like the cooler. I saw both side by side in the store today and prefer the cooler one because it makes text sharper. The warmer one is suggested to give better contrast, blacks and more accurate colors. The cooler one (Acer) seems to show gridlines according to the other forum.
My understanding is there are two different companies who are making the screens sharp and I believe the other is acer one is warmer and the other is cooler. I've looked at two stores and they both looked like mine kinda yellow (warm) especially near the bottom of the screen. Some people I have showed it to said they didn't see anything while others could see it. It really shows the most when in the settings menu. The colors over all are spectacular. So I figured I would get used to it and since both my local stores looked the same as mine I figured it would be difficult to get them to exchange in hopes of getting one with the cooler screen.
Sent from my HTC One X using xda premium
Anandtech had a Sony panel which might be exclusive to the XL.
The color accuracy is certainly better than my Note. It may not have the deep black levels, but that's all it lacks. And the blacks are still great.
I also haven't ran into any color banding or crushed blacks
I have seen both the tones
This is my third replacement. First one had flicker issue but the display was cooler (serial number began with HT23). Second one was warm display Serial number began with HT24. I exclusively requested the O2 shop guy to find HT24 (did a bit of reading before I went to shop) but that had charging issue...loll
The third one which I am using now is again HT23 from same stock but not a cooler display in fact warmer. I think there is no proper way to find out what display is what unless you open a brand new unit.
But certainly like all you have said, the tone is warmer on some devices (i prefer the cooler). If the brightness is turned to full it does take the warmness away but that is certainly not an option since it will drain the battery big style.
vinuneuro said:
Anandtech had a Sony panel which might be exclusive to the XL.
Click to expand...
Click to collapse
I don't think anyone in the U.S. or Canada's reported anything other than the Sony panel. I saw one in an AT&T story and I described it as dingy, maybe that's what people are referring to as warm. It could just be variations between different Sony panels. No one can produce millions of 312PPI small screens and have them all be identical.
Also on my third one...first one had a screen that went from warm to cool...it was really whacked out and especially noticeable when comparing to store unit. second had light bleed and a scratched/dead pixel under the glass (was hard to see but combined with light bleed at the bottom really ticked me off)...3rd one is great. screen is a bit warm but looks fantastic..and no other issues. I am surprised to hear to many issues with the screens on these phones.
Nice! Looks like the glue or something had to dry up, because im noticing the warmness wearing off and screen is starting to look better and better in my eyes. No banding nor light leaks. Looks like im one of the lucky ones
Sent from my HTC One X using Tapatalk 2
Mine is definitely warm, but its because I'm comparing it to my Sensation which is definitely on the cooler side. Here's a few side-by-side comparisons (taken with iPad3):
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DL: http://img196.imageshack.us/img196/6244/img001fri.jpg
Light blue colors and white background
DL: http://img840.imageshack.us/img840/6554/img002zf.jpg
G+
DL: http://img233.imageshack.us/img233/4371/img003jy.jpg
Gradient
DL:http://img15.imageshack.us/img15/4656/img004lq.jpg

Colors washed?

I got my HOX yesterday to substitute my galaxy note. Loving it so far. However, the screen seems to have the colors washed away. I realize that I moved from an amoled display to a LCD, but I just want to make sure this is to be expected and I don't have a faulty unit.
This is mostly noticeable on the xda app, where the colors on the threads page seem to be very washed out compared to my galaxy note.
See third post for pictures of the screen.
Sent from my HTC One X using XDA
I think you would need to take a picture to actually show the screen issues you are talking about. With a pic, it may still be hard to see it. Screenshots will not show any defects with the screen hardware.
:banghead:
You're right, I will upload a pic later today.
Thanks
edit ---
Here are the pics. You're right, it is hard to notice, but hopefully somebody has seen both devices first hand and can share their opinion.
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Sent from my HTC One X using XDA
AMOLED screens are going to be a bit cold (blueish) so when comparing a LCD screen to an AMOLED screen, the LCD screen will appear to be warmer (yellow). But now compare it to another LCD screen from another phone and see what color it looks like then.
To be honest, I prefer the color of my LCD2 screen to my Galaxy S II SAMOLED+ screen.
Thanks for the info, will compare it to another LCD screen to get some perspective.
Sent from my HTC One X using XDA
I think the colors are just fine. But to be sure you can take it to local at & t store and do some comparison with the display units that they have out there.
Sent from my HTC One X on Leedroid's ROM v5.0.0.
I had the Note for about 3 1/2 weeks, went back to my iPhone 4 for about 3 1/2 weeks, and then to the One X last week. I think the colors are just more accurate on the One X than what was on the Note. You're One X looks fine to me. I know you realize that the Amoled screens are all over the place with color accuracy and can really skew ones idea of what colors are supposed to look like. The colors are super oversaturated, often times the wrong hue, and everything has a blue cast to it.
If it's any comfort, I too, moved from a Samsung AMOLED screen and thought the HTC one x was experiencing issues with color. Too me, it all seems very warm and yellowish...but looks like that's pretty normal when I compare it to any other LCD.
Thank you all for your feedback. I have a record of bad luck when it comes to getting new cellphones, there is always an issue with the one I get.
This one is looking very, very solid so far. The only thing bothering me was the screen, but now I know it's supposed to be that way. I guess my mind got used to interpret blue as white due to the amoled screen of the note.
I imagine time will make it look better and better as I adapt to it.
Sent from my HTC One X using XDA
My screen looks exactly like yours, its somewhat warm (yellow) and I'm not a fan. The demo unit at my local store looks perfect so I'm just waiting for inventory to flush a little maybe before trying to swap.

Light bleed?

Is this something to just be expected with these tablets or should I go through the headache of returning it? Took me almost 2 weeks to receive it so I'd hate to return it if I'm being over critical...
Along the bottom edge...
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Soul TKR said:
Is this something to just be expected with these tablets or should I go through the headache of returning it?
Click to expand...
Click to collapse
Looks about like mine, and for me it goes away after the boot is complete and the brightness is reset to a "normal" level.
_that said:
Looks about like mine, and for me it goes away after the boot is complete and the brightness is reset to a "normal" level.
Click to expand...
Click to collapse
Yea mine seems to go away after the boot as well, until I watch a movie or something that has the typical black bars on the top and bottom, then it's noticeable again...
same here
i also have a spot of light bleed on the upper right hand side that's fairly annoying.
i heard this can be cured by loosening one of the screws inside that holds the lcd to the glass.
it seems that the light is caused by pressure. i would love to hear from someone who has successfully opened the tf700 without breaking it LOL
im a DIY kind of guy but $500 + GLASS =
Just got mine yesterday. I noticed something like that on boot, but haven't had the time to grab my magnifying glass. This may be a quirk of the tablet. My razr has ugly black blobs when the brightness is way low and I'm in the dark. A bit annoying, but I'm over it.
That's fairly normal. It's not intentional, but light bleed happens on pretty much every device from any brand that uses LCD or LED screens. Not all infinities have it (Europe seems to have a higher quality standard than the US) but it is quite common worldwide.
Mine has some too. I went through like 5 returns for various reasons. From the July to October. They all had various degrees of light bleed.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
So my coworker who is a big apple fanboy, looks at my tablet and the first thing he says is " what's wrong with your screen?"
I didn't even bring it up to him. He noticed it on his own. Great...
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Soul TKR said:
So my coworker who is a big apple fanboy, looks at my tablet and the first thing he says is " what's wrong with your screen?"
Click to expand...
Click to collapse
Minor light bleed is normal on most LCD screens. You can put your TF700 and any Apple device side by side in bright ambient light, then enable IPS+ and maximum brightness on your TF700, and ask the Apple fanboy what's wrong with *their* screen.
(The TF700's display is one of the brightest out there - see http://www.anandtech.com/show/6036/asus-transformer-pad-infinity-tf700t-review/2)
Mine has even worse bleeding, do you guys believe I can ask a RMA after 4 months?
Would it make sense or they would send me back my tablet in the same or even worse condition?
Thanks
I wouldn't take much that any Apple "Fanboy" has to say about any Android product. They are, after all, called Fanboys for a reason. A bit of light bleed is normal and it happens even to iPad's. My wife and son both have one, one of the two has a light bleed very similar, so it's not just Androids or the Infinity.
Light bleed during booting up is perfectly normal, light bleed while you're watching movie/video is not normal. You can throw a custom bootanimation on yours so that during boot up you won't see the it.

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