JB Open-xchange sync not working - Nexus S Q&A, Help & Troubleshooting

Hi,
today I installed this ROM on my i9023:
http://forum.xda-developers.com/showthread.php?t=1769861
It's performing quite well and I am happy with it except for one thing: I tried to set my open-xchange-server up, so my calendar, contacts and mail could be synced to the device. Calendar and mail are working, but for some reason there is a problem with the contact sync. I can't fix it. Everything is configured as it is supposed to and it did work with ICS just a few hours ago.
Anybody having the same issue? Can anybody think of a possible solution?
Cheers

After a terribly long interaction with the support of my open-xchange-provider the issue is resolved. The open-xchange system has been patched, so the contact synchronisation is working with Jelly Bean 4.1.1, too.

Related

[Q] HyperSensation-CM7.1-v1.2 - ActiveSync (Exchange 2010 SP1) Calendar

Just installed this ROM on my Sensation XE and I absolutely love it, very fast & stable and really like how clean it is.
Everything I need on it is working great except for the fact that I can't get the calendar to sync at all. It's not syncing in either direction.
I've totally deleted the Exchange account on the phone, cleared the calendar data and re-setup the account, but no difference. I've totally wiped the phone and re-flashed the ROM but it is still happening.
I was using MIUI for a while and had no issues with the calender sync, so don't think there is anything wrong server side.
Any suggestions would be appreciated!
Problem solved....
Sods law, as soon as post looking for help, I manage to fix it!! An update to my email app (Enhanced Email has just popped up and installed and my calendar has started syncing.
Never even thought that might be where my issue was coming from.

ICS 4.0.4 Exchange & Calendar Sync Issues

I have two problems since I did a manual upgrade to my I9020T from 2.3.6 to 4.0.4
Exchange Emails - I am using the stock email app. I found that every few hours, the exchange data gets refreshed and all mails gets deleted from handset. Then it will immediately start downloading all mails again from the beginning. This is causing huge data usage and battery drain. I have tried deleting all email accounts, delete call cache in recovery menu and re-creating exchange account again. Still problem persists. When ever the email app starts a refresh, first it will show "No Messages" and then it will again download all emails.
Calendar: Recurring meeting in calendars do not sync with my handset. Other meeting sync without any issues.
Has any body faced such a problem?
I've experienced the same problem with the email client the and the sync.
I had to delete the exchange account from the phone because it ate the battery in 3-4 hours.
You can try deleting data under Settings | Apps | all for calendar, calendar storage, email and exchange services.
Also, I've a lot of issues being resolved by doing a factory reset after updrading to ICS 4.0.4 (just make sure you backup your info).
Factory reset is the last thing I want to do. I have more than 50 games installed and other apps are also installed. I will need to download all of them again if I do a factory re-set. But if there is no solution, I will have to do it any ways. Would a factory re-set delete data from the additional storage on the phone?
Alternatively I have configured touchdown for emails and it works fine. But it does not sync calendar at all. Under accounts and settings, when I open touchdown I do not even see the calendar sync option. Not sure if this is a compatibility issue with ICS.
I finally did a factory reset of the phone and have configured exchange email. Everything seems to be fine. No refresh - delete of emails and recurring meeting sync is too working fine.
Nice!! Good thing is working now!
The problem has come back. I don't think I can do a factory reset every 2-3 weeks. This must be a bug in the stock email client. What is the best alternative email app that I can use? Let me know if you know anything.
I think there is no other solution to this issue unless Google fixes this and I see a remote chance. Untill I am ready to throw this and buy a new phone, I want to get an alternate solution.
I'm on the SGS2, and also on 4.0.4.
My issue is similar, but not quite like yours.
I have some recurring meetings that do sync. I'm just not getting anything new to sync.
Maybe an update will fix it.
Anyway, just wanted to let you know that you're not alone, and that it's not limited to your phone.
-Defiant
Seems to be a common problem - I've also got exactly the same problem on my Desire with 4.0.4
I had issues with stock client and an exchange account too, honestly, after so much researching, i just got Enhanced Email from the market, works so much better
I tried Touchdown as a replacement. It worked fine for 2 weeks. And now, similar problems are back with Touchdown as well. It is now happening at least once a day. All mails get deleted, and downloaded again. The only difference is that Touchdown downloads mails faster than the stock email.
So, I believe the problem lies with ICS 4.0.4 and how it handles Exchange services. I am not sure if google is even ready to recognize this problem. I had posted this issue in google forums, and no one from google have answered anything.
anshumandash said:
I tried Touchdown as a replacement. It worked fine for 2 weeks. And now, similar problems are back with Touchdown as well. It is now happening at least once a day. All mails get deleted, and downloaded again. The only difference is that Touchdown downloads mails faster than the stock email.
So, I believe the problem lies with ICS 4.0.4 and how it handles Exchange services. I am not sure if google is even ready to recognize this problem. I had posted this issue in google forums, and no one from google have answered anything.
Click to expand...
Click to collapse
I'm assuming this works OK on gingerbread? If not could be a problem with the exchange server
Sent from my Nexus S using Tapatalk 2
bringonblink said:
I'm assuming this works OK on gingerbread? If not could be a problem with the exchange server
Sent from my Nexus S using Tapatalk 2
Click to expand...
Click to collapse
While I have not tested this exchange server when my Nexus S was running gingerbread, there are others in the company who are connecting to the same exchange server from their gingerbread phones without any problem.
So I am assuming this works on gingerbread. Is there any setting that need to be looked at the exchange server when the connection is from a ICS phone? Just trying to think differently.
Hi,
Just wondering if there's been any updates on this?
Same problems on my Desire HD running IceColdSandwich 8.6.1... with emails syncing ok, but no exchange calendar sync...
...weird in that no error messages comes up when i press directly to sync calendar, but yet no data coming through.
Like I said though, emails and even contacts are coming through to the device ok.
geejay008 said:
Hi,
Just wondering if there's been any updates on this?
Same problems on my Desire HD running IceColdSandwich 8.6.1... with emails syncing ok, but no exchange calendar sync...
...weird in that no error messages comes up when i press directly to sync calendar, but yet no data coming through.
Like I said though, emails and even contacts are coming through to the device ok.
Click to expand...
Click to collapse
My problem got resolved by doing factor reset & flashing Google factory images as I was on stock ROM. You can try format of /system in cwm recovery and flashback the ROM. This could be a corruption in Exchange connected. You should take complete backup though.
Alternatively you can try using another email client and see if calendar syncs. There are many in play store.
Right now I am on a custom JB ROM and every thing is fine.
Sent from my Nexus S
I had this problem since I had to reconfigure exchange after out server was migrated. I disabled the calendar sync and the issue did not reappear. Not sure if that is related or just a coincidence.

sync problem with outlook

I was wondering if anyone out there has suffered and resolved the following issue.
I have a Sensation which is running ICS version 4.0.3 and software number 3.32.401.5 the ROM I’m currently using is found here http://forum.xda-developers.com/showthread.php?t=1529941 the deodexed version.
I use this phone for work and up until 2 weeks ago everything was working without issues but for some unknown reason all of a sudden, HTC Sync has stopped working. I’m now unable to Sync my work calendar to my phone and since the office are often updating my diary via a CRM package I need these changes to be reflected on my phone. I know it’s not the HTC Sync program, as I have the sync software installed on 3 machines. My home laptop, my work laptop and my work desktop and the phone no longer syncs to any of them. I’ve installed and reinstalled (and before anyone asks antivirus was turned off ), still no joy.
Does anyone one know what might have gone wrong or does anyone know of a different app or program I can use to update the calendar? I did try Google calendar sync but that just didn’t sync, no matter what sync interval I used.
I must add I’m only trying to get my outlook appointments to show up on my phone I don’t need a 2 way sync solution.
Thanks in advance for any help and advice given.

Really urgent calendar sync problem

I was wondering if anyone out there has suffered and resolved the following issue.
I have a Sensation which is running ICS version 4.0.3 and software number 3.32.401.5 the ROM I’m currently using is found here http://forum.xda-developers.com/show....php?t=1529941 the deodexed version.
I use this phone for work and up until 2 weeks ago everything was working without issues but for some unknown reason all of a sudden, HTC Sync has stopped working. I’m now unable to Sync my work calendar to my phone and since the office are often updating my diary via a CRM package I need these changes to be reflected on my phone. I know it’s not the HTC Sync program, as I have the sync software installed on 3 machines. My home laptop, my work laptop and my work desktop and the phone no longer syncs to any of them. I’ve installed and reinstalled (and before anyone asks antivirus was turned off), still no joy.
Does anyone one know what might have gone wrong or does anyone know of a different app or program I can use to update the calendar? I did try Google calendar sync but that just didn’t sync, no matter what sync interval I used.
I must add I’m only trying to get my outlook appointments to show up on my phone I don’t need a 2 way sync solution.
Thanks in advance for any help and advice given.

[Q] why is my email not syncing all the time?

Hi all.
Hopefully someone can help.
Basic I've bought this tablet and it was already rooted.
I'm not sure what rom I am on but a screen picture is attached.
I am using the exchange e-mail for my gmail.
However it seems to work fine for the first few days and then it stop syncing and e-mail start disappearing out of my inbox.
I've tried deleting the account and installing them again but the same thing happens.
Amdathlonuk said:
Hi all.
Basic I've bought this tablet and it was already rooted.
...
However it seems to work fine for the first few days and then it stop syncing and e-mail start disappearing out of my inbox.
Click to expand...
Click to collapse
When it stops syncing - does it work when you sync/refresh manually from app? Do you have any battery saving apps installed? Tthose can disable network connectivity while screen is off and stop apps from background sync.
The other thought is that I wouldn't trust device used and rooted by someone else - I'd do factory reset and re-flashed ROM. Who knows what background apps are installed there?
In your email settings, try m.google.com as your incoming server.
Gmail doesn't use push when using sammy's email app. This should fix/help with auto-syncing.
Also, you have your sync setting set to peak/off peak. Maybe an issue? See if a more frequent schedule is available.
Hi guys.
Thanks for the responses.
I would flash the Rom again but I have no idea which it is.
My email settings are m.Google.com it works fine for first few days then just stops.
I then have to go into gmail to pick my missing mails.
Weird and very annoying ......

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