sync problem with outlook - HTC Sensation

I was wondering if anyone out there has suffered and resolved the following issue.
I have a Sensation which is running ICS version 4.0.3 and software number 3.32.401.5 the ROM I’m currently using is found here http://forum.xda-developers.com/showthread.php?t=1529941 the deodexed version.
I use this phone for work and up until 2 weeks ago everything was working without issues but for some unknown reason all of a sudden, HTC Sync has stopped working. I’m now unable to Sync my work calendar to my phone and since the office are often updating my diary via a CRM package I need these changes to be reflected on my phone. I know it’s not the HTC Sync program, as I have the sync software installed on 3 machines. My home laptop, my work laptop and my work desktop and the phone no longer syncs to any of them. I’ve installed and reinstalled (and before anyone asks antivirus was turned off ), still no joy.
Does anyone one know what might have gone wrong or does anyone know of a different app or program I can use to update the calendar? I did try Google calendar sync but that just didn’t sync, no matter what sync interval I used.
I must add I’m only trying to get my outlook appointments to show up on my phone I don’t need a 2 way sync solution.
Thanks in advance for any help and advice given.

Related

Active Sync not allowing calendar synchronization

Please help.
I have an XDA2i and I'm running Active Sync 4.2.0. When I try to sync, everything works fine, except I cannot select calander as a sync option with my XDA. Where I would normally go into options and check the box for calendar, there is no check box.
This is really starting to do my nut in as I've tried creating a new profile but the problem follows the profile. Any suggestions would be mostly appreciated.
Thanks
Have you got a default calendar set-up in outlook?
Yes...it used to work. It suddenly stopped allowing any synchronization, that's when I created a new profile for the XDA2i and updated to 4.2 but it will now not synchronize Calendar. It will sync the Contacts & tasks but the most important thing for my work is the Calendar.
Thanks
Calander problem and other queries
Hi I have had an xda2i in the past and it all worked fine with the Calander. This week my newer model xdamini S broke down so I turned to the replacment xda2i i had been sent when the other one packed up and I just cant get it to recognise the calander. Its just not in the list. As you say contacts etc is there but Calander is not. The strange thing is when setting up connection you can choose to sync with calander, contacts etc which I select only to find that once the sync occurs Calander is just not in the list. Can anyone you had anyone help solving this?? Im using outlook 2003. Also the xda2i im using has not got the latest drivers I have looked for them on the 02 site but they dont seem to be their anymore. Finally, what does the radio version do anyway? Help with these issues would be greatly appreciated.
Right then....
...The only workaround I have managed to find is simple...
1) Remove the ActiveSync software and all pairings
2) Hard Reset the XDA2i (yes, that means everything is lost is nothing has sync'd)
3) Re-install ActiveSync and recreate the partnership again.
It seems drastic, but since doing that the XDA2i now functions perfectly. Hope this helps some people (I'm reluctant to try anything like this on my new Mini S cos I can't get it to partner up at all..but that's another thread )

Calendar Not Syncing via Exchange!!!

Have a Kaiser not TILT which out of the box had no issue calendar syncing via Exchange directly along w/ emails and contacts.
I am on the AT&T network as well.
Upgraded ROM to Schap's newest and calendar wouldn't sync
Upgraded to Dutty's Touch WWE as well and calendar wouldn't sync
My radio is the standard from Kaiser 1.27.12.11
ANY AND ALL HELP WOULD BE GREATLY APPRECIATED>>>
PLEASE HELP!!!
dsy
Just curious....
Are you syncing directly with Exchange via push-type activesync? Or syncing with your local calendar on your PC with activesync?
I am going direct to Exchange. For my company, I had to add Server Source in Activesync (after adding my company's security certificate), and enter in all the relevant info (server name, secure connection or not, username/password, etc).
Not sure if that sheds any light....good luck.
kwickone said:
Just curious....
Are you syncing directly with Exchange via push-type activesync? Or syncing with your local calendar on your PC with activesync?
I am going direct to Exchange. For my company, I had to add Server Source in Activesync (after adding my company's security certificate), and enter in all the relevant info (server name, secure connection or not, username/password, etc).
Not sure if that sheds any light....good luck.
Click to expand...
Click to collapse
I am doing it directly to Exchange...we don't use certficates and it works on my hermes with no problem and with custom ROMS...yet once I began using custom ROMS on my Kaiser it stopped syncing ONLY my calendar items...I just deleted the partnership directly on the phone just now and re-added it back, but to no avail...problem still exists...during the initial sync Active Sync on the phone even says syncing 200 calendar items, yet the calendar shows nothing...
HELP!!!!
When you look in activesync on your phone does it give any error code etc? I have heard of issues with corrupt appointments giving off errors when syncing. Any error will stop the sync of that piece of outlook. IE email gets and error email won't sync, but calendar will etc etc...
shadowace said:
When you look in activesync on your phone does it give any error code etc? I have heard of issues with corrupt appointments giving off errors when syncing. Any error will stop the sync of that piece of outlook. IE email gets and error email won't sync, but calendar will etc etc...
Click to expand...
Click to collapse
Unfortunately no error codes at all it as if it works perfectly...yet when looking at your calendar, nothing is there...i am miffed and pissed at the same time therefore miff-pissed
I guess for the sake of narrowing down the issue, you could re-flash the original Kaiser ROM. The link is posted here somewhere.
I don't know what could be going on. I have the Tilt. I have flashed several ROMs (all based on ATT ROM though), and never had any issues.
Best of luck.
i know this sounds strange but did you flash another radio when you flashed the new ROM's?
Reason being, on my Hermes certain Radio's made my Exchange syncing go crazy. Flashing a different radio version solve my problem. Might be worth a try if you havent?
This may sound stupid, but have you verified the date on your phone? Maybe you are accidently 1 year early, so it is syncing your appts but you are looking for them a year from now or whatever. I did this once and it drove me crazy.
Thank you both for your comments/suggestions...the date is correct as I have verified it...as for the radio, I did NOT upgrade the radio from the original that came with the device...even on my hermes I never ever had this type of issue...guess I will try looking at a different radio and seeing if I should flash that..problem is that most people who have the HTC radio .11 say that there is no benefit to upgrading the radio at all. I am beyond miffed!!!
Just upgraded the radio to .17; deleted partnership on the PC and the Kaiser, soft reset device; added partnership back and sync'd...STILL NO CALENDAR!!!! UGGH!!!!! PLEASE HELP!!!
humorme201 said:
Just upgraded the radio to .17; deleted partnership on the PC and the Kaiser, soft reset device; added partnership back and sync'd...STILL NO CALENDAR!!!! UGGH!!!!! PLEASE HELP!!!
Click to expand...
Click to collapse
What operating system are you using? Vista WMDC v6.1 or MS Active Sync v4.5? If you're using Vista you may need to update WMDC to v6.1 and if WinXP you may need to update to Active Sync v4.5. If that is done, please delete and recreate your partnership again...sorry, then under File > Connections menu please select option that says "This computer is connected to" and choose [The Internet]. This is basically part of the process for "How to: Connect to Internet via 2 different proxy settings (1 for GPRS and 1 for Wifi/ActiveSync) and somehow it works for me...maybe as a fluke of luck... Establish a cable connection and sync...takes a bit of time...Please PM me for the documentation if you're interested.
I'm having a similar problem but email won't sync on mine where Calendar does.
I'm using a fresh O2 Stellar (no mods) & Vista WMDC 6.1.6965
Calendar syncs over the air without issue.
My previous O2 mini-s worked flawlessly as do others in my company.
No errors are reported by activesync and it thinks everything is wonderful.
Any tips? It's immensley annoying.
I am using Vista along with the most recent version of WMDC 6.1xxx; i have deleted and recreated the partnerships so many times...no matter what ROM i use it only syncs my contacts and emails...never the calendar..gonna try 1 more time now..I just don't understand this...even w/ my Hermes I never had this issue.
Stranger still...
In my case I can sync everything except appointments created on my device. They just never sync.
Same Problem with user in my company...
I am part of the IT group in my company and 1 of our users are experiencing the same issue.
Good News: Its not your phone. I've tested the users email on multiple phones and receives same result.
Ban News: Still haven't pin pointed the issue
Try running ScanPST.exe on your pc... Maybe something corrupt in your outlook calendar causing the problem.
Calendar appointments created on my device are the only things that won't sync for me. First noticed it when ActiveSync drained my battery in about an hour and a half from attempting and re-attempting to sync to exchange server. I have not installed any new programs, changed any configuration settings, or updated ROM recently to cause this.
black07civic said:
Same Problem with user in my company...
I am part of the IT group in my company and 1 of our users are experiencing the same issue.
Good News: Its not your phone. I've tested the users email on multiple phones and receives same result.
Ban News: Still haven't pin pointed the issue
Try running ScanPST.exe on your pc... Maybe something corrupt in your outlook calendar causing the problem.
Click to expand...
Click to collapse
Had this problem awhile ago, and switched ROMS and it went away. Back again. ran the scanpst on all psts and ost, deleted partnesrhips and no go. Really annoying.
See this thread as well. I started it awhile ago and it never had a firm resolution.
http://forum.xda-developers.com/showthread.php?t=408741
I have had the same problem on a few ROMs as well as the one I’m on now. One thing to note is I also noticed a contact added to the device would not sync as well. Anyway it's a bad work around but I found something and it will get ALL of your stuff to sync. I found it on another site's forums (sorry cvan remember which one) when I could not find anything about it here other than people mentioning they had the same problem but no solution.
1. Change your Time Zone to a NON-DST time zone (I’ve used GMT-4:30 Caracas) and save the setting.
2. Click ‘Yes” to saving changes to the clock setting.
3. Manually hit Sync in ActiveSync on your device and let it go over your cellular line (sorry haven’t tried it hooked a PC)
4. Once completed change back to your original Time Zone, sync again, and all should be well.
I have to do this EVERY time I add a new appointment to the device directly. I hope this help and I’m REALLY hoping one of you guys can figure this one out and come up with a fix.
Dave
AT&T Tilt
ROM: [30 September 2008] HyperDragon III Raphael WWE
Hard SPL: 3.29
Radio: 1.65.24.36
Tek420 said:
I have had the same problem on a few ROMs as well as the one I’m on now. One thing to note is I also noticed a contact added to the device would not sync as well. Anyway it's a bad work around but I found something and it will get ALL of your stuff to sync. I found it on another site's forums (sorry cvan remember which one) when I could not find anything about it here other than people mentioning they had the same problem but no solution.
1. Change your Time Zone to a NON-DST time zone (I’ve used GMT-4:30 Caracas) and save the setting.
2. Click ‘Yes” to saving changes to the clock setting.
3. Manually hit Sync in ActiveSync on your device and let it go over your cellular line (sorry haven’t tried it hooked a PC)
4. Once completed change back to your original Time Zone, sync again, and all should be well.
I have to do this EVERY time I add a new appointment to the device directly. I hope this help and I’m REALLY hoping one of you guys can figure this one out and come up with a fix.
Dave
AT&T Tilt
ROM: [30 September 2008] HyperDragon III Raphael WWE
Hard SPL: 3.29
Radio: 1.65.24.36
Click to expand...
Click to collapse
no success for me . . . .

[Q] Can’t sync with Microsoft exchange server after official ICS 4.0.3 update

On 2.3.4 my Exchange sync worked perfect, but after I got the 4.0.3 OTA installed I keep getting a message saying something about certain policies needs to be activated. The first time I OK’ed that, I got my SD card encrypted put the following times nothing happens, just a new sync error with the same policy message.
Maybe my exchange server requires a policy which is not supported on my phone (but why did it work on 2.3.4 – has some policies been removed in 4.0.3? Probably not!). To examine which policies are required, I tried the *#*#36245#*#* trick to enable the sync log, but that doesn’t seem to work on HTC Sensation (After typing the last *, the text field is cleared and no dialog is shown as expected).
I have tried to re-create the account, but same result.
Please help me fix this or provide a hint on how to debug
Thanks!
Contact HTC/Microsoft and see what they say
HTC Help: Remove battery and SIM card for 10 minutes. Didn't help :-(
Other ideas on how to trouble shoot this?
Does anybody know how to enable the log for Exchange Sync on HTC Sensation? (*#*#36245#*#* doesn't seem to work)
Thanks!
Contact Microsoft and see what they say
Hi,
You can try to re create the account without the sd installed.
Alternatively if you are rooted you can search the forum for the apks of the gingerbread rom security disabled.
Brgds
ypsmav said:
Hi,
You can try to re create the account without the sd installed.
Alternatively if you are rooted you can search the forum for the apks of the gingerbread rom security disabled.
Brgds
Click to expand...
Click to collapse
Thanks for your suggestion. But same result
BlueDiamond said:
On 2.3.4 my Exchange sync worked perfect, but after I got the 4.0.3 OTA installed I keep getting a message saying something about certain policies needs to be activated. The first time I OK’ed that, I got my SD card encrypted put the following times nothing happens, just a new sync error with the same policy message.
Maybe my exchange server requires a policy which is not supported on my phone (but why did it work on 2.3.4 – has some policies been removed in 4.0.3? Probably not!). To examine which policies are required, I tried the *#*#36245#*#* trick to enable the sync log, but that doesn’t seem to work on HTC Sensation (After typing the last *, the text field is cleared and no dialog is shown as expected).
I have tried to re-create the account, but same result.
Please help me fix this or provide a hint on how to debug
Thanks!
Click to expand...
Click to collapse
Me too. The SD card is unlikely to be the culprit. I upgraded my Note to 4.0.3 DXLP5. Ten minutes after I noticed a flaw in connecting to Corporate Exchange Server. Because I use the phone to access work emails, I consider this a very serious flaw. After the upgrade, I had to use my other Android phone to access work emails. The Note is now handling all purely personal Google mails.
Flaw Observation:
Connection configuration to Exchange server was successful with expected security acknowledgement from server. Everything looks ok. However, sync did not seem to have taken place. The email app opened and stuck at loading emails. Zero Outlook emails, zero Contacts, and zero Calendar entry. And absolutely zero error message.
I'm having a similar issue. A few weeks after the official upgrade to ICS, the sync with my calendar stopped working. After playing with the sync settings a little, I did a hard reset and the calendar sync started working again.
But now, about 2 weeks after the hard reset, I have the same issue. Email and contacts are syncing with no problems but the calendar isn't.
I'm wondering if it could be an app I've installed that's causing the issue? Any suggestions?
I'm using a Sensation XE in Singapore on Singtel, syncing with Microsoft Exchange ActiveSync
Android 4.0.3
HTC Sense 3.6
Kerenel version 3.0.16-gda3fdfc
Hi There,
We have the same problem here (Hungary, T-Mo) on several HTC Sensation XE. Hope somebody will find a solution for this.
P
hooligan said:
I'm having a similar issue. A few weeks after the official upgrade to ICS, the sync with my calendar stopped working. After playing with the sync settings a little, I did a hard reset and the calendar sync started working again.
But now, about 2 weeks after the hard reset, I have the same issue. Email and contacts are syncing with no problems but the calendar isn't.
I'm wondering if it could be an app I've installed that's causing the issue? Any suggestions?
I'm using a Sensation XE in Singapore on Singtel, syncing with Microsoft Exchange ActiveSync
Android 4.0.3
HTC Sense 3.6
Kerenel version 3.0.16-gda3fdfc
Click to expand...
Click to collapse
Exchange auth
I've received the same instructions however I also receive an item in the notifications bar asking me to activate the security policy. Essentially, it forces you to have a pin set up on your phone - pattern is not acceptable. I've done this and gotten it working for me, nothing needed to be done with the sd card
good luck

Really urgent calendar sync problem

I was wondering if anyone out there has suffered and resolved the following issue.
I have a Sensation which is running ICS version 4.0.3 and software number 3.32.401.5 the ROM I’m currently using is found here http://forum.xda-developers.com/show....php?t=1529941 the deodexed version.
I use this phone for work and up until 2 weeks ago everything was working without issues but for some unknown reason all of a sudden, HTC Sync has stopped working. I’m now unable to Sync my work calendar to my phone and since the office are often updating my diary via a CRM package I need these changes to be reflected on my phone. I know it’s not the HTC Sync program, as I have the sync software installed on 3 machines. My home laptop, my work laptop and my work desktop and the phone no longer syncs to any of them. I’ve installed and reinstalled (and before anyone asks antivirus was turned off), still no joy.
Does anyone one know what might have gone wrong or does anyone know of a different app or program I can use to update the calendar? I did try Google calendar sync but that just didn’t sync, no matter what sync interval I used.
I must add I’m only trying to get my outlook appointments to show up on my phone I don’t need a 2 way sync solution.
Thanks in advance for any help and advice given.

Sync?

Hello,just bought the HTC one mini,great phone.My calendar doesn't seem to sync with Facebook.Is everyone facing the same problem?
Sent from my HTC One mini using xda app-developers app
Hi all. It seems I am experiencing the same issue since a few days now, and I cannot seem to find the root cause at all.
For some strange reason, Facebook and Google won't sync, and I keep getting this sync error all the time.
I use Google Calendar Sync program on my laptop, so that I can sync my Outlook calendar with the Google calendar, and everything works fine, and worked fine when I initially installed it, seeing my outlook meetings also on my phone.
I have no idea what I could have done on the phone to get this sync error. The accounts are right and have the correct passwords. And, also, if I log on to my Google calendar on my laptop after syncing it using the above software, I can see the synced meetings from Outlook.
I have also attached some screenshots. If anybody has any idea it would be great. I don't want to reset my phone.
So I managed to get the Google sync solved by removing and re-adding it, everything syncs fine, for now at least
But Facebook calendar just won't sync at all. I removed and re-added the account several times, rebooted the phone but still nothing. The app cannot be un-installed as it is built in. Anyway, I un-installed the updates and re-updated the app, and no results.
It is really not much big of a deal not having the birthdays of my facebook friends in the calendar, but still, I don't understand why it won't sync.
If somebody faced the same problem, any suggestions would be much appreciated.

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