verizon users: whos familiar with swapping phones on different accts? - Verizon Samsung Galaxy S III

Tomorrows the big day for those of us who didnt pre-order. Im actually using someone else's upgrade (on a completely different account) to get the phone. They're telling me that they have to first activate it on the original line, then swap sim cards? does this sound correct? cant we just buy the phone, then activate it via verizonwireless.com ourselves?

socalwrx said:
Tomorrows the big day for those of us who didnt pre-order. Im actually using someone else's upgrade (on a completely different account) to get the phone. They're telling me that they have to first activate it on the original line, then swap sim cards? does this sound correct? cant we just buy the phone, then activate it via verizonwireless.com ourselves?
Click to expand...
Click to collapse
no, youll have to activate on the original account. just go into the store and have them do it there for you. they can do the swap in like 15 minutes. I did this for another line on the 27th just this way.

I used the upgrade on my primary line and activated it out of the box on another line with no issues if that helps.
Sent from my SCH-I535 using Tapatalk 2

I've called a few times and emailed regarding this as well. A phone is ordered from vz.com and I want to activate it on another account.
1 CSR said I had to keep the phone on the "account" it was ordered on for at least 24 hours. She informed me that it didn't have to be the line it was ordered on, just had to be activated on the account for a period of 24 hours or I would receive a charge back for the full retail price of the phone. I asked when the charge back would occur, she informed me when the phone is activated on a different account, that I would receive a charge back. (This seemed very unlikely)
The next CSR informed me that since my contract was renewed and showing 2 years since ship date of the device, I could do whatever I wanted to with the device. There is no charge back. He never heard of anybody getting a charge back. He said the device is mine and I can do what I want with it. Whether that be activate it on another account or line.
A third CSR confirmed what the 2nd said.
The 4th CSR said that I should at least activate the phone on the line it was intended for before changing it to another account. She wasn't 100% sure if I had to, but suggested I follow this method as a fail safe. She also informed me that this was for 3G devices and the process for a 4G LTE device would be different.
The email I sent has not been responded to yet.

just go into a store and do it. it doesnt need to be this tough.
I actually did this. there was no charge for doing it. took 15 minutes.

tillithz said:
just go into a store and do it. it doesnt need to be this tough.
I actually did this. there was no charge for doing it. took 15 minutes.
Click to expand...
Click to collapse
Exactly. I just did it for my GS3. Make sure you have the other account holder with you or that you are authorized on the other account. Simple process.
Sent from my SGS3

Basically, if you order online, you have to activate it on the line it was ordered on first because they place a block on that particular line/IMEI until the device is activated. If you go in store, 9 times out of 10, they won't let you leave with an unactivated device if you used an upgrade for it unless you give them some **** and bull story. So, my suggestion would be to let the rep at the store activate it, leave, swap your sim into the shiny new GS3, and then activate whatever phone you plan on using on the freshly recontracted line via VZW.com
I've done this for nearly major device release with Verizon since WinMo. 10 lines over 2 accounts, juggling upgrades back and forth.

There are cases where you want the phone sealed and unopened.
1. If you are selling the phone, a sealed phone is better than a opened phone.
2. If you are giving it as a gift, it would be nice if you didn't open it before giving it to someone.
With that being said, going to a Verizon store and having them activate the phone isn't the ideal scenario.
I received an email from Verizon,
"You will not be charged if you give the phone to someone else without activating it first. It is by purchasing the phone online that the terms and conditions are already accepted so the phone does not require being activated to recognize that. The device is now yours to do with as you please."
The question is in reference to the Verizon online procedure, this is not confirmed for in-store, indirect agents, or other online retailers.

socalwrx said:
Tomorrows the big day for those of us who didnt pre-order. Im actually using someone else's upgrade (on a completely different account) to get the phone. They're telling me that they have to first activate it on the original line, then swap sim cards? does this sound correct? cant we just buy the phone, then activate it via verizonwireless.com ourselves?
Click to expand...
Click to collapse
I had to do this on tmobile. It was first activated on my moms line. Then they switched sims. I didn't have a mini sim, so they had to get one. It saved my a## when I had to do an exchange cause of a pink blob in the bottom right corner an hour ago.
Sent from my HTC Vision using xda app-developers app

Related

Walmart has Captivate for $229 no contract

Looks like Walmart may be the newest to have made a pricing mistake. Placed an order before they could change it. Question is, will I have a new 2 year contract in the coming weeks?
Here is a link:
Captivate for $229
If anyone else jumped on this, leave your comments in here. I'll take it as a group effort to see if anyone else gets hit with a new contract.
**Thanks to samven582 over at AndroidForums for finding this
***Link fixed now. Still waiting to see if my order was canceled
In for one..
I got one at a corporate store early, but paid $499. If this shows up tomorrow or Tuesday I will be a happy man.. Thanks OP!
Wait, so this is like buying the phone outright, no contracts, no plan, nothing? In other word for $230 you get a 16GB phone and could just use it as an mp3/media player just like an ipod touch? If that's the case I am so getting this. Someone please verify.
ben7337 said:
Wait, so this is like buying the phone outright, no contracts, no plan, nothing? In other word for $230 you get a 16GB phone and could just use it as an mp3/media player just like an ipod touch? If that's the case I am so getting this. Someone please verify.
Click to expand...
Click to collapse
Phone should be here Tuesday or Wednesday, so I'll report back then if any changes have happened. I just added a data plan so there was no confusion about getting a new plan. The only thing that has me worried is they ask for the last 4 of the SSN, and the number of the phone. Hopefully they don't use my upgrade cause I will be quite upset. But I will update as I see changes.
The link in the first post makes you choose a data plan... but apparently if you do, you can get the phone for free?
I don't see a "no contract" option.
NOSintake said:
Phone should be here Tuesday or Wednesday, so I'll report back then if any changes have happened. I just added a data plan so there was no confusion about getting a new plan. The only thing that has me worried is they ask for the last 4 of the SSN, and the number of the phone. Hopefully they don't use my upgrade cause I will be quite upset. But I will update as I see changes.
Click to expand...
Click to collapse
I think this is probably a special one day release deal thing given the fact that walmart says the price is special. At what stage do they ask you for your SSN? I am at the credit card stage and a little worried to give it to them. If this really doesn't require opening an account with AT&T or getting a cell phone plan then I think it just rocks. Though I still plan to get the new iPod touch and Epic 4g so maybe this is a waste. So tempting all the same though.
hydralisk said:
The link in the first post makes you choose a data plan... but apparently if you do, you can get the phone for free?
I don't see a "no contract" option.
Click to expand...
Click to collapse
On the right hand side underneath the price there are 3 options. the bottom one says "Phone-only price (no plan purchase)" If you don't purchase a plan then why would they require an internet plan, and where in the ordering process do they ask for that?
I just went all the way through the ordering process to the final stage where you agree to the Let's Talk terms and the Place Order button, nowhere on there did it ask me to add a data plan or anything. Then again they needed my phone number to verify me as an AT&T customer and I gave them my VERIZON cell phone number, so if I were to click place order maybe it wouldn't go through, or something.
Just ordered one as well. No contract requirements. If you are currently upgrade eligible, you can get it free.
No tax, no other fees. When it arrives, I simply need to put my current SIM card in and there probably won't be any activation fee either. Sorry, you iPhone 4 owners probably need to go to AT&T corp store and ask for a REAL sim card (vs the mini one in the iPhone 4) in order to use the new phone. Or sometimes, the new phones comes with a new SIM card. But in order to activate that, you will have to pay activation fee.
I fully expect places like Walmart, Best Buy and Amazon offer much better deal than AT&T but that typically only happens a few days after release.
Order placed, if it goes thru that will be awesome.
bja
I just jumped on this offer and was able to pick a no contract option and paid 229 for the phone via my credit card. I did not pick any plans or accessories. It did ask me for the last 4 digits of my social security, my name on the account and the phone number I was going to use it with. "needed it to program the phone to work with the service" or something like that.... Completed the transaction and so far so good... Checked the online status right after and there was a note "customer attention" needed. But no link to what they needed. So I will keep you folks updated...
So for all of you who have completed the transaction, check your order status and post what it is.... I am wondering if someone at walmart/lettalk wireless needs to confirm everything and if there a hicup somewhere they might cancel all of these orders at this price???
Unlike a day ago, they now actually advertised a price. Since they advertised this price they HAVE to give it to us for that price or they can be in legal trouble. I found a pricing error once by Fry's and they had to give me the phone for $100 off even though it was incorrect.
I just checked order status and it says customer attention needed too. Also says it needs it before order can be completed, but it said my order was completed when I placed it. What is walmart doing...
I got the "need customer attention" thing too.. We'll see..
Got the same order status. Not sure what else they needed.
Maybe they have to check AT&T system to verify my account before completing the order.
Ahh, it says I only placed an order, but still, I should be able to say that it is false advertising if they try to change my order or cancel it.
Can we go to Best Buy right now and do price matching?
mk69 said:
I just jumped on this offer and was able to pick a no contract option and paid 229 for the phone via my credit card. I did not pick any plans or accessories. It did ask me for the last 4 digits of my social security, my name on the account and the phone number I was going to use it with. "needed it to program the phone to work with the service" or something like that.... Completed the transaction and so far so good... Checked the online status right after and there was a note "customer attention" needed. But no link to what they needed. So I will keep you folks updated...
So for all of you who have completed the transaction, check your order status and post what it is.... I am wondering if someone at walmart/lettalk wireless needs to confirm everything and if there a hicup somewhere they might cancel all of these orders at this price???
Click to expand...
Click to collapse
Mine says customer attention needed as well. Hopefully I still get the phone.
EDIT: I did not have to choose a data plan btw
caelestis2 said:
Ahh, it says I only placed an order, but still, I should be able to say that it is false advertising if they try to change my order or cancel it.
Can we go to Best Buy right now and do price matching?
Click to expand...
Click to collapse
Don't see it at Bestbuy.
​
caelestis2 said:
Unlike a day ago, they now actually advertised a price. Since they advertised this price they HAVE to give it to us for that price or they can be in legal trouble. I found a pricing error once by Fry's and they had to give me the phone for $100 off even though it was incorrect.
I just checked order status and it says customer attention needed too. Also says it needs it before order can be completed, but it said my order was completed when I placed it. What is walmart doing...
Click to expand...
Click to collapse
No they don't. Perhaps you're new to deal-seeking on the internet, but price mistakes pop up all the time, and the retailer can cancel your order with out repercussion. I placed an order for mine as well, but I'm not counting on it going through until I receive the shipping notification.
My order status is the same as everybody elses. So who is going to them up and find out what's going on?
Mine says Customer Attention needed also and letstalk customer service is not open on Sunday. Feeling a little leery....
bja
mk69 said:
So for all of you who have completed the transaction, check your order status and post what it is.... I am wondering if someone at walmart/lettalk wireless needs to confirm everything and if there a hicup somewhere they might cancel all of these orders at this price???
Click to expand...
Click to collapse
Just placed my order and I'm seeing the same thing.
At least one of us (a user on androidforum) has an order that is getting ready to ship already. They choose over night shipping, I wonder if that has anything to do with it. I just went for free shipping.

[Q] Buying a used phone on craigslist (Verizon)

I'm meeting someone from craigslist to buy a used Verizon phone and I have a couple of questions. I am going to meet them at a store, but there are no official Verizon stores around, only a Wireless Zone (which is an authorized Verizon retailer I believe). Will they be able to activate the phone on my account and confirm that the ESN is clear? (i.e. am I able to guarantee the phone won't be marked stolen at a later date if it is activated on my account?) Or is this the type of thing that should only be done at a real Verizon store? Any other advice for buying phones on craigslist?
winterknoll said:
I'm meeting someone from craigslist to buy a used Verizon phone and I have a couple of questions. I am going to meet them at a store, but there are no official Verizon stores around, only a Wireless Zone (which is an authorized Verizon retailer I believe). Will they be able to activate the phone on my account and confirm that the ESN is clear? (i.e. am I able to guarantee the phone won't be marked stolen at a later date if it is activated on my account?) Or is this the type of thing that should only be done at a real Verizon store? Any other advice for buying phones on craigslist?
Click to expand...
Click to collapse
I've been here before. When you see your new phone, yank the battery, take your current phone dial *611, then get to customer service. Tell them you are buying a used phone and you want to make sure the ESN is ok to activate on your account.
They will ask for the ESN of the phone, then they'll give the OK, good or bad. They will tell you if the phone is ok to activate or not, that will be what you need to move on and buy it.
What ever the seller says, could be bull...so MAKE SURE YOU CALL.
Wireless zone MIGHT help but, they are a 3rd party, they might not help at all or charge you something for checking. Calling Verizon directly might be your best bet here. You'll be able to do this all on-line too...
Don't forget to hit thanks if this helped
Thanks David..if I'm not the account holder, will I need any sort of PIN or passcode do you know?
winterknoll said:
Thanks David..if I'm not the account holder, will I need any sort of PIN or passcode do you know?
Click to expand...
Click to collapse
To access your account, the automated system asks for the last 4 of the SS number of the account holder.
Customer service is pretty good over all, so if your dialing in from a Verizon phone, and you get by the logon prompts fine, you should be all set.
Do you have a verizon phone now ? If so, just hit *611 and see if the option to get to customer service is presented to you, if so, it should be all set for you when you go check out your new phone.
Edit: Another thought, if you have been talking voice wise to the seller, as him/her for the ESN number so you can check out the phone, then call CS. When you get to see him/her, you just gota open the back cover and make sure you have the right ESN that he/she gave you.

Screw T-Mobile, What can I do?? Please help.

So I have been having a bad experience with T-Mobile. I just moved into a new house with my girl and son and I have the worst service. "Light Green" they called it...I only get 4G 20% of the time, with dropped called, missing texts or texts that take a couple hours to day to get to me, so I tried to get the cancellation fee waived, i went into T-Mo and they said they would send a request. I recieved a letter in the mail about 15 days after, saying that I was Declined and that I can just go outside in my car, or on the sidewalk to make a phone call or to get 4G....WTF MATE!?
Heres where it gets retarded...So I didnt really have a credit score when I initially signed up for T-Mobile. So I had to pay a deposit fee or whatever of $200 bucks...They said i would get that back after 1 year of paying. The day it became 1 year i called T-Mo. They said they would send it to my bank account and sent the request in. About 9 days later I get a phone call from an automated message saying my account wasnt eligible...So I went into the T-Mobile store and talked to them, and they couldnt give me a straight answer, so they called customer service and asked them to send me a visa card with the $200. 2 days after i check my account online and they credidted my T-Mo account and paid that months bill???!!!
I was pissed So I went into the store and I told them i did not ask for that and i asked why they would do this, they couldn't tell me why...So they sent a request to refund my tmo account then to send me the $200 to a visa AGAIN. About 2 weeks later I get $102.93 in the mail...They denied my request to refund me and still paid my bill and sent me the remainder.....And at the time i really needed the money.
I said screw them and I havent paid my bill it was due almost 2 weeks ago, and there about to shut me off. I planned on switching to Simple Mobile but when I called primetime to see prices and stuff they told me if i have a balance with tmobile that they would decline me...Metro also uses tmobiles network and walmart uses tmobiles network....
So my question is what can I do to get service on this phone? What plans do I have available, because I don't really plan on paying t-mobilem they can go screw. Im done with there BS.
Only option is Att or air voice but not sure on the about frequencys I did it with the s3 works fine
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
tzvblsm said:
Only option is Att or air voice but not sure on the about frequencys I did it with the s3 works fine
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
Will T-Mobile lock this phone since I haven't paid? I'm trying to get a service plan I can use with this phone. I don't need data, I'm on WiFi most of the time where ever I go. So if I switch to air voice or at&t I would just pop in the sim card and be good to go?
DiViNEX said:
Will T-Mobile lock this phone since I haven't paid? I'm trying to get a service plan I can use with this phone. I don't need data, I'm on WiFi most of the time where ever I go. So if I switch to air voice or at&t I would just pop in the sim card and be good to go?
Click to expand...
Click to collapse
They might look it if you have any remaining balance on the phone as in the monthly $15 payment for the device or did you pay it off full when you got it?
Sent from my GT-N7100 using xda premium
They can but you can unlock easy and even if they block imei can still use it on another carrier do screw Tmobile
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Jserrano56 said:
They might look it if you have any remaining balance on the phone as in the monthly $15 payment for the device or did you pay it off full when you got it?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Yeah still have a balance on the phone...there's only $40 left tho...how do I unlock the phone without calling t-mo?
DiViNEX said:
Yeah still have a balance on the phone...there's only $40 left tho...how do I unlock the phone without calling t-mo?
Click to expand...
Click to collapse
I don't know a free way. But I know some shops unlock them for like $15. Online you can get the same price. But make sure you get a real one and not those stupid scams.
xWolf13 said:
I don't know a free way. But I know some shops unlock them for like $15. Online you can get the same price. But make sure you get a real one and not those stupid scams.
Click to expand...
Click to collapse
$15? That's it? Prime time said they'd charge $150 to unlock...
DiViNEX said:
$15? That's it? Prime time said they'd charge $150 to unlock...
Click to expand...
Click to collapse
T-Mobile gives it to you for free but if I were you I'd ask that friend to who has t-mobile to call them just give him you imei and they could get it for you because t-mobile might ask you to pay off your balance
Sent from my GT-N7100 using xda premium
Jserrano56 said:
T-Mobile gives it to you for free but if I were you I'd ask that friend to who has t-mobile to call them just give him you imei and they could get it for you because t-mobile might ask you to pay off your balance
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Yeah that sounds like it would work, they don't ask what type of phone? Or Account name? I just checked out this YouTube video from cellunlocker.net, looks legit and only want like $7 to unlock.
https://www.youtube.com/watch?v=pi91arwkzxY&feature=youtube_gdata_player
I also checked out airvoice, do I even need to unlock it for them? They state there service works on any android phone and don't mention unlocking. I've never had to unlock any of my phones so I'm kinda new to this.
DiViNEX said:
Yeah that sounds like it would work, they don't ask what type of phone? Or Account name? I just checked out this YouTube video from cellunlocker.net, looks legit and only want like $7 to unlock.
https://www.youtube.com/watch?v=pi91arwkzxY&feature=youtube_gdata_player
I also checked out airvoice, do I even need to unlock it for them? They state there service works on any android phone and don't mention unlocking. I've never had to unlock any of my phones so I'm kinda new to this.
Click to expand...
Click to collapse
Its super easy!
Sent from my GT-N7100 using xda premium
http://forum.xda-developers.com/showthread.php?t=2029650
Maybe something like this could work for the blaze, it works on a lot of Samsung phones. Be worth a try. Just find right radio / ROM combo .
Sent from my HTC One X
henslo said:
http://forum.xda-developers.com/showthread.php?t=2029650
Maybe something like this could work for the blaze, it works on a lot of Samsung phones. Be worth a try. Just find right radio / ROM combo .
Sent from my HTC One X
Click to expand...
Click to collapse
Awesome! Lots of people are saying it worked for them.
Just have to be on stock ROM , I'm going to start flashing and trying until I find one that works. Will post results, or if you get it working first let us know. :good:
Sent from my HTC One X
henslo said:
Just have to be on stock ROM , I'm going to start flashing and trying until I find one that works. Will post results, or if you get it working first let us know. :good:
Sent from my HTC One X
Click to expand...
Click to collapse
Will do, still have to order a sim card. I will buy it either tomorrow or Monday and probably get it within a week or 2, otherwise I would have already tried it. The process seems pretty straight forward though and if it works on the S2, I don't see why it wouldn't work for us blazers but you never know.
You have to unlock for air voice it runs on att's network
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
DiViNEX said:
Yeah that sounds like it would work, they don't ask what type of phone? Or Account name? I just checked out this YouTube video from cellunlocker.net, looks legit and only want like $7 to unlock.
https://www.youtube.com/watch?v=pi91arwkzxY&feature=youtube_gdata_player
I also checked out airvoice, do I even need to unlock it for them? They state there service works on any android phone and don't mention unlocking. I've never had to unlock any of my phones so I'm kinda new to this.
Click to expand...
Click to collapse
i hope i got here in time.
T-Mob won't unlock your phone for three reason:
1. you don't have any outstanding balance
2. the devices has to be used on your line for 1 or 2 weeks
3. your line has to be in good standing and active for 40 days.
But if anybody who has t-mob tried to call and get the imei unlock code for your phone, i wouldn't suggest it as they may either have to send in the bills that shows you paid full price for the phone or the devices is used on their line for 7 days.
Also, from what you're stating, you probably didn't communicate clearly with T-Mob store rep, but sometime, you just have to find the right person, tell them stright off what happen and keep it simple and you'll be clear.
and as for the $200, i'm not surprised they had you put it in, and you DO have credit scores. they can come from any sources. the Public Library keeps one, getting a loan from any sources used under your SSN will affect your credit scores. any past debts unpaid will affect it as well. renting a house also affect it.
and i'm not sure, but if they're suppose to put it back into your account, and it haven't, it normally mean that someone screw up. and if i were you, i'm certain it isn't T-Mob that screw you over but the local place. if they have to call customer services, that mean they're a 3rd party store representing T-Mob. I would suggest you head back to the original place you got your phone and plan and speak to the person in charge. they might be the one refusing to give you the money, not t-mob.
Ziken said:
i hope i got here in time.
T-Mob won't unlock your phone for three reason:
1. you don't have any outstanding balance
2. the devices has to be used on your line for 1 or 2 weeks
3. your line has to be in good standing and active for 40 days.
But if anybody who has t-mob tried to call and get the imei unlock code for your phone, i wouldn't suggest it as they may either have to send in the bills that shows you paid full price for the phone or the devices is used on their line for 7 days.
Also, from what you're stating, you probably didn't communicate clearly with T-Mob store rep, but sometime, you just have to find the right person, tell them stright off what happen and keep it simple and you'll be clear.
and as for the $200, i'm not surprised they had you put it in, and you DO have credit scores. they can come from any sources. the Public Library keeps one, getting a loan from any sources used under your SSN will affect your credit scores. any past debts unpaid will affect it as well. renting a house also affect it.
and i'm not sure, but if they're suppose to put it back into your account, and it haven't, it normally mean that someone screw up. and if i were you, i'm certain it isn't T-Mob that screw you over but the local place. if they have to call customer services, that mean they're a 3rd party store representing T-Mob. I would suggest you head back to the original place you got your phone and plan and speak to the person in charge. they might be the one refusing to give you the money, not t-mob.
Click to expand...
Click to collapse
What I meant when I said I didn't really have a credit score was because I never really had any bills under my name at the time of signing up with t-mo.
Trust me I communicated with them just fine...the person who I talked to in the store was the person who set me up with them, she's a really nice lady, so I know it wasn't her doing. I had originally called customer service to get my deposit back. They sent in the requst to fund my bank account originally. The lady at the t-mo store did everything correctly and showed me exactly what she did on the computer and I even talked to one of the account specialists.
It was T-Mobile being pricks. They didn't want to give me the money or at least not the whole thing, which was clear from what they were doing. They stated my bank account not being eligible in an automated message and because it wasn't "eligible" for absolutely no reason they put the money in my t-mo account instead and paid that months bill before I could even do anything and there was still 13 days till i had to pay the bill. Then denied my request to get my money back that they used to pay the bill, and denying the cancellation fee request for crappy unreliable service and telling me in a letter that I can go out in my car or the sidewalk to call and use 4g which still didn't work all that great outside.
This is definitely T-Mobiles fault not customer service. There money hungry a-holes and don't care for the customer as a whole.
DiViNEX said:
What I meant when I said I didn't really have a credit score was because I never really had any bills under my name at the time of signing up with t-mo.
Trust me I communicated with them just fine...the person who I talked to in the store was the person who set me up with them, she's a really nice lady, so I know it wasn't her doing. I had originally called customer service to get my deposit back. They sent in the requst to fund my bank account originally. The lady at the t-mo store did everything correctly and showed me exactly what she did on the computer and I even talked to one of the account specialists.
It was T-Mobile being pricks. They didn't want to give me the money or at least not the whole thing, which was clear from what they were doing. They stated my bank account not being eligible in an automated message and because it wasn't "eligible" for absolutely no reason they put the money in my t-mo account instead and paid that months bill before I could even do anything and there was still 13 days till i had to pay the bill. Then denied my request to get my money back that they used to pay the bill, and denying the cancellation fee request for crappy unreliable service and telling me in a letter that I can go out in my car or the sidewalk to call and use 4g which still didn't work all that great outside.
This is definitely T-Mobiles fault not customer service. There money hungry a-holes and don't care for the customer as a whole.
Click to expand...
Click to collapse
Huh. you and i have two different experiences when it came to dealing with T-Mob. They tried to overcharge me once, but they credit my account.
I guess, our two experiences are different.
However, I would suggest you go speak to that lady and ask her what happen if you unlock your phone to use on other network if you still have outstanding account with T-Mob.

[Q] Activate on postpaid Verizon?

Been thinking about picking up one if these as a backup. The problem is that these phones can only be activated on postpaid verizon after 6 months of being active on prepaid. Sort of a deal dealer. Can this limitation be passed? Is there anyone who knows of a way to bypass this and just activate straight on my share everything plan?
Anyone?
I would like more information on this too.
Sent from my XT1060 using Tapatalk
since my GSIII decided to commit suicide and I didn't want to spend too much money to upgrade devices when all the new flagships are about to be released, I got myself a moto g.
Good news is that you can activate it directly onto a postpaid plan. I didn't give it a prepaid number to begin with, so I don't know if that would affect anything, but if your phone has no number, just activate it through *228. It failed the first time when programming, but the second time around it worked.
rawrgh said:
since my GSIII decided to commit suicide and I didn't want to spend too much money to upgrade devices when all the new flagships are about to be released, I got myself a moto g.
Good news is that you can activate it directly onto a postpaid plan. I didn't give it a prepaid number to begin with, so I don't know if that would affect anything, but if your phone has no number, just activate it through *228. It failed the first time when programming, but the second time around it worked.
Click to expand...
Click to collapse
thank you for the response about this... can anyone else confirm this?
i called a verizon store earlier and was, of course, told that no you could not and it had to be on the 6 months, etc...
so if i pickup a moto g (verizon capable) from best buy, for $100, and just buy the phone and leave (they will let me?) i can then just *228 from the phone itself and port it onto my account somehow?
currently using an iphone 4 on verizon.
cyburke said:
thank you for the response about this... can anyone else confirm this?
i called a verizon store earlier and was, of course, told that no you could not and it had to be on the 6 months, etc...
so if i pickup a moto g (verizon capable) from best buy, for $100, and just buy the phone and leave (they will let me?) i can then just *228 from the phone itself and port it onto my account somehow?
currently using an iphone 4 on verizon.
Click to expand...
Click to collapse
My process with getting the phone was walking into target and picking one up for $100, *228 with phone number you want to transfer and the account password (had to search for that) and it activated on the second try.
I most definitely went from numberless to postpaid plan.
Maybe I got lucky because the guy who got the phone for me wasn't the usual guy who takes care of phones. YMMV
AshtonTS said:
Been thinking about picking up one if these as a backup. The problem is that these phones can only be activated on postpaid verizon after 6 months of being active on prepaid. Sort of a deal dealer. Can this limitation be passed? Is there anyone who knows of a way to bypass this and just activate straight on my share everything plan?
Click to expand...
Click to collapse
I can confirm.
I just bought a Moto G from Best Buy. I turn on the phone, killed the activation. Because I have a business account, I logged into the web, put in the ESN number. Once I did this *228 and it activated with my number and 3g.
Groovy!
thats two confirms. One more and i sell my soul and gs3 for a G!
What is the account password. You mean to log into the online account?
Best Buy Verizon Moto G Prepaid - Activated Successfully on Contract
Another data point for a successful activation on a contract plan. Picked up the phone from Best Buy, bypassed the activation screen, dialed *228, and success! Both voice and data are functioning. Hopefully it's a permanent replacement.
For anyone who did this, did you have an old plan without data, and if so, did it force you to change your plan?
I want the moderator to ban me.
sprockkets said:
For anyone who did this, did you have an old plan without data, and if so, did it force you to change your plan?
Click to expand...
Click to collapse
I currently have an unlimited data plan and didn't have to make any changes to use the Moto G.
raiderj said:
I currently have an unlimited data plan and didn't have to make any changes to use the Moto G.
Click to expand...
Click to collapse
Well the person I'm trying to get this for doesn't have any data plan and uses an old plan from years ago and doesn't want to change. Sometimes the stupid carriers detect you went from a feature phone to a smartphone and tell you you have to upgrade your data plan or else.
Hope it works.
Make sure the network fine.
sprockkets said:
Well the person I'm trying to get this for doesn't have any data plan and uses an old plan from years ago and doesn't want to change. Sometimes the stupid carriers detect you went from a feature phone to a smartphone and tell you you have to upgrade your data plan or else.
Hope it works.
Click to expand...
Click to collapse
That I'm not sure about. Verizon may very well be able to tell if a newly activated phone is a "smart" phone and requires a data plan. There might be better/cheaper options for phones without data plans.
I just bought one for my Dad, His S3 crapped out and went to try and activate this moto g on my account which is not prepaid and it wouldnt do it not even ask for the #, so I called *22898 for prepaid activation and it says its LOCKED and to return it to the store. Wal-Mart must had not scanned it properly. So I`ll go back get that fixed and hope it can activate cause he can upgrade in 4 months but Verizon wont Budge so no point and buying a used phone for a lot of money for just 4 months.
Update: Got it exchanged, Dialed *228 activated the first time
hyelton said:
Update: Got it exchanged, Dialed *228 activated the first time
Click to expand...
Click to collapse
Glad to hear it worked out for you. I was a little worried when I bought my phone. The clerk at Walmart had to scan it quite a few times. I was worried it wasn't going to get unlocked, like yours.
Sent from my XT1028 using Tapatalk
Heres a small video of it being activated:
https://www.youtube.com/watch?v=L4kCBMV5tOw

Unlocking Sim through tmobile...

Very easy process. I bought a phone off contract. Called tmobile, they let me unlock it instantly. Simple process, give them the imei and Sim card number (tmobile), and have an activated Sim from the service you want to use.
Turn phone off, replace Sim with working Sim, turn phone on. Profit.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
So in other words, keep calling back until they quit with the "your device isn't eligible" nonsense.
They didn't tell me that once. They did tell me I could use this phone abroad, on their network. They were very accommodating with me. Bought the phone on Monday, called yesterday, but didn't have phone with me. Called back today and it took 20mins.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
When you buy the V10 form TMO, did they ask you to join any plan?
I got V10 at $630 and on a pay as you go plan.
and they need me to add another $100 to that account and wait for 14 days to unlock.
didn't these apply to you?
I had to get a prepaid plan, which was $40 I believe. Also, I believe they did the unlock as a courtesy since I already am a customer, and have been for several years.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
fghxu said:
When you buy the V10 form TMO, did they ask you to join any plan?
I got V10 at $630 and on a pay as you go plan.
and they need me to add another $100 to that account and wait for 14 days to unlock.
didn't these apply to you?
Click to expand...
Click to collapse
yes, same story, I need find a way to unlock the phone. but the TMO put a "device unlock app" on this phone. making it really hard to unlock.
youtube showes ATT version of this phone can be unlocked online pretty easily.
regret bought from TMO
Warrior1975 said:
I had to get a prepaid plan, which was $40 I believe. Also, I believe they did the unlock as a courtesy since I already am a customer, and have been for several years.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
You've been a customer for several years. Those of us that are with other carriers are the people that are having a problem. I would hope if your a established customer they wouldn't give you a hard time about it.
Sent from my LG-H901 using XDA Free mobile app
2 weeks to wait isn't that bad though. You have the prepaid service. They told me originally I had to wait 2 weeks as well due to the buyers remorse deal.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
I was able to get them to unlock it without all of that. Just got it permanently unlocked. No $100 refill. No 14 days. It's only been 2 days since I bought it and I'm already unlocked.
I simply kept asking over and over, said please, asked them to make an exception, explained to them that I know it is not true that the $100 is a requirement because I have had T-Mobile unlock a phone for me without all that in the past. Then I finally asked him to elevate this to his supervisor. That's when the magic happened.
If you aren't getting anywhere, try that. If the rep is being super stubborn, just call back. You'll get someone different.
The key here is to be super nice, polite, sincere, and to use the magical key words: "please make an exception."
I'm telling you. Works every time.
Hi Guys
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
But I just got the LG V10 unlocked from T Mobile!!!!!! You guys can do the same too!
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
I bought this phone with pre-paid plan. called two days ago, the TMO representative said me three rules to unlock a prepaid phone are:
1) you use the phone with a TMO phone number:
2) passed the 14 days since you first make a call (passed the 14 days return period)
3) add another $100 to your prepaid account.
This is not same thing that I was told before I bought the phone!! Before I bought the phone, I actually called the TMO unlock department to make sure they can unlock the phone for me if I pay the full device only price.
Alright, Here are the steps to unlock the phone today:
1) call the T mobile pre-paid department. tell them I bought the phone for a few days and found out the t-mobile signal is extreme bad at work and also not good at home (this is true to me!). So I want to cancel the pre-paid plan. The TMO representative says if you don't use the phone for 180 days. the account will automatically expired and cancelled.
2) then I said I want to get the $10 on my account refunded because it is tmo's signal issue. I also told them I am more concerned on the device that paid in full can't work with other carriers.
3) the TMO representative asked: if they can unlock the device, will I still concerned about the credit in my prepaid account? I said if you can unlock the phone, I don't care about the $10 in my account.
4) TMO rep then asked my email account and send in the instructions to unlock the phone. followed the email. the phone is instantly unlocked.
The whole process took only about 15~20 minutes. very easy.
tips: try to call in the evenings, their offshore representative is more easy to talk with
hope this helps you guys!
I believe same strategy can be apply to you guys with post-paid plans.
Cheers!
Call tmobile and ask them, it's simple really. Just get a prepaid sim, activate it and put $100 on account. They say wait 7 days, but you can usually call and unlock within instant to 3 days. You can do this with any phone.
clockcycle said:
Call tmobile and ask them, it's simple really. Just get a prepaid sim, activate it and put $100 on account. They say wait 7 days, but you can usually call and unlock within instant to 3 days. You can do this with any phone.
Click to expand...
Click to collapse
best and simply way
It still requires you to become a T-Mo customer and pay 100$ in advance though. It's hardly a great method unless you're already on T-Mo or find a way to get back that 100$ credit.
I've tried the "human" factor; called 2 shops and talked with 2 chat operators on support with no success; they haven't granted me any exception even though my cause was legit.
BTW, what would happen in this scenario:
I buy the phone. Put "someones" T-Mo sim-card and that person calls the support right away. Would they unlock the phone assuming that person is on T-Mo for 1+ year?
tersagun said:
It still requires you to become a T-Mo customer and pay 100$ in advance though. It's hardly a great method unless you're already on T-Mo or find a way to get back that 100$ credit.
I've tried the "human" factor; called 2 shops and talked with 2 chat operators on support with no success; they haven't granted me any exception even though my cause was legit.
BTW, what would happen in this scenario:
I buy the phone. Put "someones" T-Mo sim-card and that person calls the support right away. Would they unlock the phone assuming that person is on T-Mo for 1+ year?
Click to expand...
Click to collapse
Yes that will work if the person has not unlocked over 2 phones in the previous year. The sim card must be in the phone for at least 2-3 days to register the phone on the person's T-Mobile account. For more details check out the official T-Mobile unlock policy.
https://support.t-mobile.com/docs/DOC-1588
This looks like a loophole in the t-mobile unlock policy. Has anyone tried that? If the device is associated with a canceled account, the account balance must be zero, including all pending charges
Sent from my SM-N900T using Tapatalk
Crazy to see this whole unlock thing again. It first started out with the galaxy s6 when they introduced that unlocking app. Went through hell with tmobile to get my s6 edge unlocked to work with cricket (AT&T). You cannot unlock any phone anymore without the app and getting around the whole 40 days thing was highly annoying. After I got my phone unlocked, all worked nice and dandy until my phone decided not to make or take calls on lte.. While on lte all incoming calls will not come through and outgoing will not go out. Had to force the phone to stay on hspa for get and receive calls. Sucked. Sold thag phone and just got the international version downside of international version (at least for Samsung) is that the radio isn't optimized so I always have very low bars of lte and often jump to hspa... Most times I have 1 bar of lte. Unless I'm really close to a tower where the signal goes go 3 or 4 bars.
Sent from my SM-G928F using Tapatalk
So I finally got some clarity as to why I can't unlock yet. I have to wait the 14 day demise period?!
I have been struggling to get this phone. Since I'm in Canada I have to either buy from Swappa or ebay and none of the sellers are willing to pick up the phone and ask tmo to unlock it for me which is ridiculous. Is anyone aware of any 3rd party sites that can unlock this device? One's like cellunlocker say they cannot do it due to the tmo unlock app or whatever it is. If anyone knows of a site to make it happen that would save me a lot of headaches and I could just buy one already!
markbencze said:
I have been struggling to get this phone. Since I'm in Canada I have to either buy from Swappa or ebay and none of the sellers are willing to pick up the phone and ask tmo to unlock it for me which is ridiculous. Is anyone aware of any 3rd party sites that can unlock this device? One's like cellunlocker say they cannot do it due to the tmo unlock app or whatever it is. If anyone knows of a site to make it happen that would save me a lot of headaches and I could just buy one already!
Click to expand...
Click to collapse
No there is no current vendor or method to unloc other than tmobile directly..
3 months ago there was, all 3rd party vendors with remote access to tmobile activations were able to inject imei and have them made eligible for unlock via the device unlock app.
That loophole has since been closed. It now requires direct contact with tmobile and must meet the requirements.
I just bought walmart tmobile $30 kit activated. Bought $100 refill off ebay for $53. Called for 3 days until my phone showed up on the network. They unlocked after having supervisor authorize exemption.
You can close / cancel the account, after they refund you with a master card with remaining funds. Ymmv
clockcycle said:
No there is no current vendor or method to unloc other than tmobile directly..
Click to expand...
Click to collapse
Yes there is. It just costs a lot. https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/

Categories

Resources