Cracked Screen & Broken LCD - AT&T, Rogers HTC One X, Telstra One XL

Hey fellow HOX XDA'rs! Looking for some advice on ways to replace my phone or get a replacement phone through at&t. I've had it for 2 months but unfortunately dropped it on concrete and now screen is cracked and lcd no longer works. love the phone, anyone have any advice onto getting a replacement or getting it repaired would be appreciated!

edlose said:
Hey fellow HOX XDA'rs! Looking for some advice on ways to replace my phone or get a replacement phone through at&t. I've had it for 2 months but unfortunately dropped it on concrete and now screen is cracked and lcd no longer works. love the phone, anyone have any advice onto getting a replacement or getting it repaired would be appreciated!
Click to expand...
Click to collapse
You're kinda SOL unless you bought insurance. You're going to have to contact HTC and pay for a repair.

Buy lcd+digitizer on ebay and replace it..
Sent from my HTC One X using XDA

gunnyman said:
You're kinda SOL unless you bought insurance. You're going to have to contact HTC and pay for a repair.
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Click to collapse
Not true, Gunny Sir...My brother just bought a HOX with a cracked digitizer on ebay. He was able to purchase a new screen and digitizer and have it repaired at a local, reputable, PC shop for approximately 75 dollars (excluding digitizer and screen price of course).
If you PM me, I'll get you the details.

joelszs said:
Not true, Gunny Sir...My brother just bought a HOX with a cracked digitizer on ebay. He was able to purchase a new screen and digitizer and have it repaired at a local, reputable, PC shop for approximately 75 dollars (excluding digitizer and screen price of course).
If you PM me, I'll get you the details.
Click to expand...
Click to collapse
hey joelszs, hows the quality on screen, is it the same as the oem? the only lcd + digitzer i see is the one from HK, was wondering is that the same one you got?

Well ok then I stand corrected.

I've always heard the quality of those ebay digitizers are sub-par.

Any AT&T Reps out there that can offer advice on getting a replacement HOX? =)

$37 bucks on ebay http://www.ebay.com/itm/310413032037?_trksid=p5197.c0.m619

XsMagical said:
$37 bucks on ebay http://www.ebay.com/itm/310413032037?_trksid=p5197.c0.m619
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Click to collapse
Thanks for the help mate, but I also need the LCD replacement as well haha

edlose said:
hey joelszs, hows the quality on screen, is it the same as the oem? the only lcd + digitzer i see is the one from HK, was wondering is that the same one you got?
Click to expand...
Click to collapse
That's terrible! Almost as bad as our phone being made in China. Oh wait... It is. Just because stuff is from HK doesn't mean it's garbage.
Sent from my HTC One X using xda premium

Hey,
I will get you that info a little later as it wasn't my phone but my brothers. Tried calling him just now but I think he's in the process of unlocking his phone.
Update: OEM parts purchased on ebay for 85.00 total. They will arrive on Monday and he'll haven them installed after.
Sent from my HTC One X using xda app-developers app

ECEXCURSION said:
That's terrible! Almost as bad as our phone being made in China. Oh wait... It is. Just because stuff is from HK doesn't mean it's garbage.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
http://www.ebay.com/itm/13070870442...X:IT&_trksid=p3984.m1497.l2649#ht_1898wt_1219
http://www.ebay.com/itm/12094382655...X:IT&_trksid=p3984.m1497.l2649#ht_2619wt_1269
Here are the parts my brother ordered...They arrive on Saturday so I'll keep you posted once he has them installed.
Good luck!

joelszs said:
http://www.ebay.com/itm/13070870442...X:IT&_trksid=p3984.m1497.l2649#ht_1898wt_1219
http://www.ebay.com/itm/12094382655...X:IT&_trksid=p3984.m1497.l2649#ht_2619wt_1269
Here are the parts my brother ordered...They arrive on Saturday so I'll keep you posted once he has them installed.
Good luck!
Click to expand...
Click to collapse
Any update on this?

Now, I LOVE ebay and all, and have purchased a handfull of digitizers and lcd screen replacements from ebay for other phones. and have had no problems at all with em.
But isnt our OneX digitizer screen made from gorilla glass?
that would be my only concern about buying a replacement digitizer from china, is that the quality/durability will not be as good as it was before

Related

Need a new screen

Hi
Please can anyone help I have dropped and smashed the screen on my HTC Desire does anyone know where I can buy a new screen from or of anywhere that can replace it cheap
Maybe you can do a quick search on ebay? It's sad to hear that.
http://forum.xda-developers.com/showthread.php?t=676754&highlight=bus
go to ebay and search for a htc desire digitizer.
got it repaired straight from HTC only cost £120 for new screen, anttena and microdrive
plant38 said:
got it repaired straight from HTC only cost £120
Click to expand...
Click to collapse
Ouch!!
plant38 said:
got it repaired straight from HTC only cost £120 for new screen, anttena and microdrive
Click to expand...
Click to collapse
It sounds a lot at first, but considering 3 parts altogether, I think it's reasonable. Glad you have a working unit in good shape again.
I dnt believe the antenna and microdrive was broken.. everyone who cracked their screen had been charged for those two things
-------------------------------------
Sent via the XDA Tapatalk App
plant38 said:
Hi
Please can anyone help I have dropped and smashed the screen on my HTC Desire does anyone know where I can buy a new screen from or of anywhere that can replace it cheap
Click to expand...
Click to collapse
just seacrh LCD Display Repair for HTC Google Desire Bravo G7

Should I?

Hi all nexus user, my cousin has a nexus s but he dropped it on concrete and the screen is cracked. The phone still works, but the screen is completely dead. The lights on the bottom turn on when I turn the phone on, but the screen stays black. He offered it to me for 100$ and I'm wondering if this is fixable? Just a new digitizer right? Also I'm on att and the nexus s only supports Edge for att since its the T-Mobile variant? do you think it's a good deal?
Thanks
U should ask first how much it cost to be fixed before buying it...
Sent from my Nexus S using xda premium
mixtapes08 said:
U should ask first how much it cost to be fixed before buying it...
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Agrees wholly with mixtapes08. The cost for repair makes all the difference.
For reference, doesn't the Infuse 4G cost $100 on a 2year contract on AT&T? No need to repair at all, if you're willing to go on contract.
kto_matchu said:
Agrees wholly with mixtapes08. The cost for repair makes all the difference.
For reference, doesn't the Infuse 4G cost $100 on a 2year contract on AT&T? No need to repair at all, if you're willing to go on contract.
Click to expand...
Click to collapse
You're missing the point. The guy wants to know if the screen is easily repairable because he has a chance to score a Nexus S for ~$100 plus repair costs.
Unfortunately I don't know the answer, I have never repaired my screen.
Sent from my Nexus S using XDA App
matt2053 said:
You're missing the point. The guy wants to know if the screen is easily repairable because he has a chance to score a Nexus S for ~$100 plus repair costs.
Unfortunately I don't know the answer, I have never repaired my screen.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Yeah, I can see that. And by the sounds of it, he wants to use the phone on his AT*T network. So why not just purchase a new phone which is basically equivalent for the same cost without having to spend more to repair it?
Just offering alternative ideas, yo. Of course, if the OP wants specifically the Nexus S, then that's also cool.
Here's a link http://androidforums.com/nexus-s-support-troubleshooting/337241-cracked-screen-nexus-s.html to a discussion about the digitizer repair. Costs a lot.
kto_matchu said:
Yeah, I can see that. And by the sounds of it, he wants to use the phone on his AT*T network. So why not just purchase a new phone which is basically equivalent for the same cost without having to spend more to repair it?
Just offering alternative ideas, yo. Of course, if the OP wants specifically the Nexus S, then that's also cool.
Here's a link http://androidforums.com/nexus-s-support-troubleshooting/337241-cracked-screen-nexus-s.html to a discussion about the digitizer repair. Costs a lot.
Click to expand...
Click to collapse
I highly doubt the cost of a new one and the cost of fixing this one are anywhere near in the same ball park
xsteven77x said:
I highly doubt the cost of a new one and the cost of fixing this one are anywhere near in the same ball park
Click to expand...
Click to collapse
Yea its more if I get it without a plan, my next upgrade isn't til January, so still a while from now
Update: now his friend is offering a fully working nexus s for 120$. I think ima go for it
it will cost a good penny anywhere from $90 to $180, I know becuase mine is cracked. The screen and the digitalizer are fused together so you'll have to replace both. the screen is 75.99 on Amazon and u need the double sided tape as well which is like 9.99 on amazon. I called samsung they quoted me like 120 to 200.

[Q] I need a new LCD with Digitizer Replacement

Good day all
I want to buy a new LCD with Digitizer Glass
My phone is HTC sensation not 4G
are they the same screen because I want to buy this item
http://www.ebay.com/itm/NEW-LCD-Screen-Display-Touch-Screen-Digitizer-HTC-Sensation-4G-Z710e-TOOLS-/270830012235
but I am not sure if its fit the same
anyone could help me please
Thanks
salman saso said:
Good day all
I want to buy a new LCD with Digitizer Glass
My phone is HTC sensation not 4G
are they the same screen because I want to buy this item
http://www.ebay.com/itm/NEW-LCD-Screen-Display-Touch-Screen-Digitizer-HTC-Sensation-4G-Z710e-TOOLS-/270830012235
but I am not sure if its fit the same
anyone could help me please
Thanks
Click to expand...
Click to collapse
I'm not so sure,but it says for HTC Sensation 4G i.e. US version.Better to contact the seller,as I think the connectors are different.
Is it still under warranty? call htc and see what they say?
cameljockey1 said:
Is it still under warranty? call htc and see what they say?
Click to expand...
Click to collapse
I already contact them
but they say the new display cost 350$
Sorry man.. the warranty don't cover the display?
salman saso said:
I already contact them
but they say the new display cost 350$
Click to expand...
Click to collapse
Wow you could get a new phone off craigslist/ebay for that amount of money.

Broken Glass, What to do?

So I dropped my phone on some grass this weekend, broke the glass and now I'm not sure what to do.
A) Should I get it repaired? What would that cost?
B) Sell it as it? What is a fair price to ask for it?
C) Try to work with AT&T to get it replaced. I know, I might have some pull as I used to work there and the phone is for a very large business account.
Any advice would be awesome, thanks.
Landmine said:
So I dropped my phone on some grass this weekend, broke the glass and now I'm not sure what to do.
A) Should I get it repaired? What would that cost?
B) Sell it as it? What is a fair price to ask for it?
C) Try to work with AT&T to get it replaced. I know, I might have some pull as I used to work there and the phone is for a very large business account.
Any advice would be awesome, thanks.
Click to expand...
Click to collapse
A) You can get it repaired or repair your self by replacing lcd/digitizer (100$) .
You can refer this thread for repairing cost and where you should get it repaired.
There is a guy who replaced the screen by his own, you can PM him to know more details. Link to this thread regarding lcd/digitizer replacement.
B) Ya you can sell it as it is . But I do not know for what cost - Wait for other members to reply regarding the cost
C) Before trying to get it repaired or sell , try your sources at att to see if they could provide you new device.
You dropped it on grass and it broke? Meanwhile people are using it as a hammer...I would call AT&T and complain you got a faulty one and maybe get it replaced. (ya never know)
Thank you both.
Yeah, I thought it was crazy too. It landed on a patch of grass around a bunch of dirt and rocks. I was thinking, I'm so lucky it landed on this 1 spot of tall grass. But I wasnt lucky. I'll try AT&T and see what they can do for me.
But please keep posting, as AT&T is well within their rights to tell me to go pound sand.
Do you have insurance? You can get a replacement for like 100$ if so
Sent from my magical box
To replace it through insurance is 200 bucks.
atticusmas said:
Do you have insurance? You can get a replacement for like 100$ if so
Sent from my magical box
Click to expand...
Click to collapse
The HTC one x is tier 3 equipment. The replacement cost is $200
Sent from my HTC One X using Tapatalk 2
What does tier 3 mean?
Sent from my HTC One X using xda premium
Heap big moolah to make a claim.
Originally Posted by atticusmas<br />
Do you have insurance? You can get a replacement for like 100$ if so<br />
<br />
Sent from my magical box
Click to expand...
Click to collapse
<br />
<br />
The HTC one x is tier 3 equipment. The replacement cost is $200<br />
<br />
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
The at&t insurance deductible is 200$? Damn. I guess it's still better than 650$
Sent from my magical box
I have insurance with Ensquared. 99 bucks for 2 years 75 deductible. B
I have att insurance... $10 bux a month, $200 deductible. Get raped from them no matter what.
Sent from my HTC One X using xda premium
Wait, grass > one X? That's some hard ass grass. But in all seriousness if you have or even think you have some pull at at&t I'd try that first...mainly because I'm cheap. You never know, you might get lucky. Plan b for me would be to just send it in unless you're confident in your tinkering skills. By replacing the screen on your own you run the risk of borking your phone completely then you're really sol.
gunnyman said:
I have insurance with Ensquared. 99 bucks for 2 years 75 deductible. B
Click to expand...
Click to collapse
Same here the only thing I don't like is that you have to file a police report for lost phone
Sent from my HTC One X using xda premium
The_Zodiac said:
Same here the only thing I don't like is that you have to file a police report for lost phone
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
It's also a pain to move the coverage from one device to another.
Insurance is just a pain in the ass altogether. Unfortunately, when you don't get it, then you need it. I was impressed, however, when I replaced my HOX because they had a brand new HOX at my door in less than 24 hours. Too bad for them I'm taking it back today to get another so I can root and unlock. CLEANROM, Here I come!
I believe I've read that HTC will replace the screen for 200 bucks. A 200 deductible for insurance is just a plain rip off. Verizons maximum deductible is 99 which is much more reasonable considering your paying for it even if you don't use it.
Sent from my HTC One XL using xda premium
SimpleMatt said:
I believe I've read that HTC will replace the screen for 200 bucks. A 200 deductible for insurance is just a plain rip off. Verizons maximum deductible is 99 which is much more reasonable considering your paying for it even if you don't use it.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
How would I contact them to do that?
Ah it would cost you like 150-200 bucks anyway. Sorry on ur behalf mate.
Any recommend a good shop in the Sacramento, CA area?

Motocare VS Squaretrade

Just wondering everyone's take on the two, as I'll be ordering my moto x pure on friday.
If the warranty is voided by unlocking the bootloader, how does squaretrade work? I've never used them.
Moto's plan is much cheaper overall than SquareTrade. When considering the up front cost and deductible. And Moto's plan can be used twice during the 2 year period. For me the choice was easy.
If doing a claim with Moto is a slow hassle, it will be no worse than claims I've had with Squaretrade.
Do you have to buy the phone through moto to sign up for motocare? I got it from Amazon.
Sent from my XT1575 using XDA Free mobile app
I would love to know that as I bought on amazon too
Sent from my XT1575 using Tapatalk
I'll be buying through moto maker if that makes a difference.
Here is the order page if you want to purchase after you have the device (here) You have 30 days to add it
reno55 said:
I would love to know that as I bought on amazon too
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
socalbls said:
Do you have to buy the phone through moto to sign up for motocare? I got it from Amazon.
Sent from my XT1575 using XDA Free mobile app
Click to expand...
Click to collapse
If you purchased the phone on Amazon, there's not an option under "My Stuff" on the Motorola site to purchase Moto Care. They know about it and are working on a fix so those of us who bought from Amazon should be able to purchase it soon. I don't have the link on me, but in the Motorola support forums there's a thread about the issue.
Went ahead and signed up for moto care, too good to pass up. One cracked screen will pay it off
brholt6 said:
If you purchased the phone on Amazon, there's not an option under "My Stuff" on the Motorola site to purchase Moto Care. They know about it and are working on a fix so those of us who bought from Amazon should be able to purchase it soon. I don't have the link on me, but in the Motorola support forums there's a thread about the issue.
Click to expand...
Click to collapse
Heres the Link in the Motorola forum,
https://forums.motorola.com/posts/d10ec3d58c
I know cause I started it. Still waiting for a fix
I originally had the motocare in my cart but after reading the fine print I decided against it. They don't cover lost/stolen and if the phone has excessive damage they also won't cover it. I don't plan on dropping my phone and running it over but you never know and I don't want to have to worry about if my device is going to be covered when I send it in.
Sent from my Nexus 6 using Tapatalk
orcsbane13 said:
I originally had the motocare in my cart but after reading the fine print I decided against it. They don't cover lost/stolen and if the phone has excessive damage they also won't cover it. I don't plan on dropping my phone and running it over but you never know and I don't want to have to worry about if my device is going to be covered when I send it in.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
No basic warranty covers lost or stolen phones. If you want that covered, thats what home owners insurance is for. If you tied a string to your phone and to the back of your car and dragged it, obviously it won't be covered. Accidental damages are fine like drops on the floor and what not. But if you dog got to your phone and chewed it up, that probably won't be covered. Pretty much anything that can be repaired will be covered.
Square Trade is good.
I've had a tablet and a camera claim.
Tablet - they gave me a full refund on a two year old device.
The camera, they sent a replacement in a week.
Square Trade doesn't care about software. They warrant a device.
I also read the fine print and decided to forgo the Moto Care, since the the payout on a cracked screen is low enough to make it not worth it. However I'm very curious about these two companies handle real world issues.
If its true that Square Trade is cool about refunding a whole device after two years, then that makes their 3yr $40/year plan a great deal.
Tell me what happened to your camera and tablet. Did they charge you the $75 deductible when they replaced them?
I just cancelled my moto care and got the 3 year square trade for $119.99. It covers up to 4 claims. Hoping I'll never need to use it but I'm sure if I do, 4 is more than plenty.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Does anyone know if squaretrade would replace a bricked device?
ErikHellstrom said:
Does anyone know if squaretrade would replace a bricked device?
Click to expand...
Click to collapse
The only things they won't replace for is lost or stolen.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
ErikHellstrom said:
Does anyone know if squaretrade would replace a bricked device?
Click to expand...
Click to collapse
from their site:
-Covers drops, spills, and malfunctions
ErikHellstrom said:
Does anyone know if squaretrade would replace a bricked device?
Click to expand...
Click to collapse
How do you brick a device with an unlocked bootloader?
How do you brick a device with an unlocked bootloader?
Click to expand...
Click to collapse
Soldering Iron. Specifically that would be a hard brick, not a soft brick.
/u/Dakinator on
https://www.reddit.com/r/MotoX/comments/3l6aa8/unlocking_the_bootloader_will_void_the_warranty/
Just gave me a 40% off 1 time use squaretrade coupon, so I picked up the 3 year Squaretrade for $89.
He just gets them in his email, so he may have more.
tech_head said:
How do you brick a device with an unlocked bootloader?
Click to expand...
Click to collapse
Already did . Flashed the galaxy note 5 software and it didn't work. Shouldn't it work because it's all android?
I'm just joking everyone. Lol. Ordering mine today.

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