Related
I heard that moto would unlock the bootloader at the end of the year.
really？ is there anyone know about it？
Sent from my ME511 using XDA App
Sent from my ME511 using XDA App
please forgive my bad english
Sent from my ME511 using XDA App
you can already load a.....quasi-like recovery, just a boot strap though.
the bootloader will eventually be unlocked, give them time
HTC finally did it, but, the thing is, when HTC did it, they were setting up a user-agreement trap.
basically, if you did it via their method (through the site) you are more or less screwing yourself because HTC can outright void the warentee.
Moved to proper section
I think so, moto and htc will listen to the customers
Kiboe said:
you can already load a.....quasi-like recovery, just a boot strap though.
the bootloader will eventually be unlocked, give them time
HTC finally did it, but, the thing is, when HTC did it, they were setting up a user-agreement trap.
basically, if you did it via their method (through the site) you are more or less screwing yourself because HTC can outright void the warentee.
Click to expand...
Click to collapse
Actually no they are not screwing anyone over. If you ever read the agreement, it voids certain parts of the warranty. If it's their fault they'll fix or replace it, but if it's YOUR fault it's up to you to fix it or pay to fix it. That's HOW it should be.
Here's a snippet from it.
Please understand that you will not be able to return your device to the original state and going forward your device may not be held covered under the warranty for all claims resulting from the unlocking of the bootloader.
If you were not covered by a full warranty it would flat out tell you. They specifically state may not be covered vs. It will not be covered.
Hi just bought a 2nd hand Nexus S, was wondering if there is a way to check whether the bootloader has been unlocked before (meaning warranty is void anyways). If it has, I'm happy to unlock it again, but if it hasn't I probably wouldn't. Thanks!
RLP06 said:
Hi just bought a 2nd hand Nexus S, was wondering if there is a way to check whether the bootloader has been unlocked before (meaning warranty is void anyways). If it has, I'm happy to unlock it again, but if it hasn't I probably wouldn't. Thanks!
Click to expand...
Click to collapse
Your manufacturer warranty is good regardless if the boot loader is locked or not. However the warranty is non-transferable, meaning if you bought it 2nd hand you have no warranty.
Sent from my Nexus S 4G using Tapatalk
RLP06 said:
Hi just bought a 2nd hand Nexus S, was wondering if there is a way to check whether the bootloader has been unlocked before (meaning warranty is void anyways). If it has, I'm happy to unlock it again, but if it hasn't I probably wouldn't. Thanks!
Click to expand...
Click to collapse
when booting up the phone, on the bottom of the google screen, right before the boot animation, theres a little unlocked padlock. if its there the bootloader is unlocked.
simms22 said:
when booting up the phone, on the bottom of the google screen, right before the boot animation, theres a little unlocked padlock. if its there the bootloader is unlocked.
Click to expand...
Click to collapse
Yeah but if someone locked it back there is no way to tell. I think that's what he's asking about. So no, there is no way to tell unless the previous owner left files on the SD storage such as the superuser or other apks which would indicate the device was rooted before.
obsanity said:
Yeah but if someone locked it back there is no way to tell. I think that's what he's asking about. So no, there is no way to tell unless the previous owner left files on the SD storage such as the superuser or other apks which would indicate the device was rooted before.
Click to expand...
Click to collapse
Yep, great, thanks for the answer.
Do you happen to have a link saying that unlocking the bootloader doesn't affect warranty? I can't seem to find it,, and in the cyanogenmod guide, it warns you that unlocking will void the warranty.
The phone was bought on pay as you go, so the receipt doesn't have a name on it, so assume I'd be ok on that front
RLP06 said:
Yep, great, thanks for the answer.
Do you happen to have a link saying that unlocking the bootloader doesn't affect warranty? I can't seem to find it,, and in the cyanogenmod guide, it warns you that unlocking will void the warranty.
The phone was bought on pay as you go, so the receipt doesn't have a name on it, so assume I'd be ok on that front
Click to expand...
Click to collapse
No, in fact unlocking does void your warranty and it will clearly state that when you do it. But its still a fair play on your part since there is no way to prove it after you lock it.
obsanity said:
No, in fact unlocking does void your warranty and it will clearly state that when you do it. But its still a fair play on your part since there is no way to prove it after you lock it.
Click to expand...
Click to collapse
Ahh, sorry, you had the same avatar as the guy who first replied and said it was valid regardless of whether it was locked or not.
I assume that Samsung can tell whether you've unlocked it or not if you relock it? or do they just penalise people who's phone breaks while it's in the unlocked status...
RLP06 said:
Ahh, sorry, you had the same avatar as the guy who first replied and said it was valid regardless of whether it was locked or not.
I assume that Samsung can tell whether you've unlocked it or not if you relock it? or do they just penalise people who's phone breaks while it's in the unlocked status...
Click to expand...
Click to collapse
No Samsung can't do that lol
If they receive a phone with unlocked bootloader and a software problem they will just send it back still broken, not sure about hardware problems.
But if its 2nd hand you have NO warranty
Sent from my ice cream powered Nexus S
I think there is no way to check was bootloader unlocked before or not.
Sent from my Nexus S using xda premium
obsanity said:
No, in fact unlocking does void your warranty and it will clearly state that when you do it. But its still a fair play on your part since there is no way to prove it after you lock it.
Click to expand...
Click to collapse
Actually on the Nexus S it says "may void your warranty". When you unlock you void carrier warranty not manufacturer.
Samsung is the only one that plays fairly in the Magnuson-Moss act.
Sent from my Nexus S 4G using Tapatalk
LancerEVA06 said:
Actually on the Nexus S it says "may void your warranty". When you unlock you void carrier warranty not manufacturer.
Samsung is the only one that plays fairly in the Magnuson-Moss act.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
and best buy...when I bought mine the mobile manager laughed when I asked if an unlocked btldr would void their warranty...he said "if you are unlocking the bootloader, you probably know how to fix any software issue....if you can brick it to the point you can't fix it yourself, we'll honor the warranty". Hell, best buy will take back any phone for any reason under the warranty....unless you can't produce it. If it's lost/stolen you're SOL But if you run it over with your car, on the other hand, you're all set
Yea, "may" void warranty is always the phrasing. In the US in order for modifications you make to void your warranty they must prove that the defect you experienced was a direct result of your modification, I.e., unlocking the bootloader. Of course its easier to just return it locked and stock to avoid arguing with dolts.
DarkhShadow said:
No Samsung can't do that lol
If they receive a phone with unlocked bootloader and a software problem they will just send it back still broken, not sure about hardware problems.
But if its 2nd hand you have NO warranty
Sent from my ice cream powered Nexus S
Click to expand...
Click to collapse
Warranty is transferable in the UK so 2nd hand phones can have warranty:
http://www.samsung.com/uk/support/warranty/warrantyInformation.do
Not sure about other countries though.
R
rob61280 said:
Warranty is transferable in the UK so 2nd hand phones can have warranty:
http://www.samsung.com/uk/support/warranty/warrantyInformation.do
Not sure about other countries though.
R
Click to expand...
Click to collapse
0.0 never knew that
Sent from my ice cream powered Nexus S
jesusice said:
Yea, "may" void warranty is always the phrasing. In the US in order for modifications you make to void your warranty they must prove that the defect you experienced was a direct result of your modification, I.e., unlocking the bootloader. Of course its easier to just return it locked and stock to avoid arguing with dolts.
Click to expand...
Click to collapse
I've never had a problem with Samsung's warranty. I don't remember which phone it was, but the screen was completely shattered, but still worked. It would randomly reboot after it got so hot. Would reboot at the same temp, everytime. I sent it to Samsung, they replaced the mainboard and reflashed it to my IMEI. I got the phone back still with a broken screen, but it worked with no problems.
LancerEVA06 said:
I've never had a problem with Samsung's warranty. I don't remember which phone it was, but the screen was completely shattered, but still worked. It would randomly reboot after it got so hot. Would reboot at the same temp, everytime. I sent it to Samsung, they replaced the mainboard and reflashed it to my IMEI. I got the phone back still with a broken screen, but it worked with no problems.
Click to expand...
Click to collapse
Likewise Samsung UK where very easy to deal with regarding my recent warranty claim, I filled out the forms on the site and they phoned me to arrange collection. I was surprised that they covered second hand devices to
R
I am have been wondering why there is a warranty void on android phones if they are unlocked. It is not like a laptop looses warranty if it get reinstalled by a different operating system.
Yeah I know they claim that you just loose warranty on the software, but reality state different. I have two android phones that has dead pixels, and I don't get a new screen cause they are unlocked. They state that changing the os on the phone made the screen burn out faster than the stock. I can not prove that they are wrong so I just have too swallow their story. And I know I broke the warranty, but still it feels wrong
Sent from my HTC EVO 3D X515m using xda premium
I have no experience in this area..but my thinking is ... 'anything to reduce the number of warranty claims' what sayy???
yeah i think you cant do anything...thats why they wrote this crap
they can save money so they do it
Hi
About a month ago my senny fell out of my training bag, and spent a night out in the rain. When I got it back, it seemed to work fine, until I discovered a few things:
I had to charge my phone 3 times a day
I could not hear the other person when I spoke to them in the phone
It does random shutdowns/reboots about ten times a day.
I have a insurance that follows my sim, and I'm thinking about returning it. If I return it, do I have to return to stock/s-on, and if I return it, what will they do with it? Fix it? Replace it? Send me another phone?
Thanks!
If they discover it's rooted they will deny your claim and blame rooting for the problem. So you have to go back to stock. Someone more knowledgeable about returning to stock can help you with that .but I'm positive it must be done .unfortunately .then it's up to your carrier to decide what to give for replacement. It could be another sensation, your sensation repaired, or another device they consider comparable. Likely it will be another sensation. Hope this helps. Best of luck to you!
Sent from my HTC Sensation using xda premium
InfinityFTW said:
Hi
About a month ago my senny fell out of my training bag, and spent a night out in the rain. When I got it back, it seemed to work fine, until I discovered a few things:
I had to charge my phone 3 times a day
I could not hear the other person when I spoke to them in the phone
It does random shutdowns/reboots about ten times a day.
I have a insurance that follows my sim, and I'm thinking about returning it. If I return it, do I have to return to stock/s-on, and if I return it, what will they do with it? Fix it? Replace it? Send me another phone?
Thanks!
Click to expand...
Click to collapse
I'm pretty certain they will not cover an damage whatsoever if there is evidence of water damage (meaning that little white moisture indicator turns red)
Doesn't matter what the damage is, they will deny warrenty due to water damage.
So unfortunately, you are probably screwed. You can call HTC or your phone company and ask (I'd leave out the part about rooting, even though there are many many reports of peopl ewho've sent a rooted phone in who got warrenty repairs no questions asked, but not with water damage) and quite frankly that's probably your best option right now. Get REAL answers, not our guesses.
But be prepared for them to say you have to buy a new device or pay for repairs out of pocket.
Sorry, bro.
Actually I had the same problem and By myself can change the digitalizer and the upper electronic without any problem, the process is so easy and Youtube is full of how-to videos.
I can reapir my sensation for 70 euros.
Skipjacks said:
I'm pretty certain they will not cover an damage whatsoever if there is evidence of water damage (meaning that little white moisture indicator turns red)
Doesn't matter what the damage is, they will deny warrenty due to water damage.
So unfortunately, you are probably screwed. You can call HTC or your phone company and ask (I'd leave out the part about rooting, even though there are many many reports of peopl ewho've sent a rooted phone in who got warrenty repairs no questions asked, but not with water damage) and quite frankly that's probably your best option right now. Get REAL answers, not our guesses.
But be prepared for them to say you have to buy a new device or pay for repairs out of pocket.
Sorry, bro.
Click to expand...
Click to collapse
I read on the internet that the insurance covered water damage, as long as it was not thrown in the sink or something.
Sent from my HTC Sensation using Tapatalk 2
realsis said:
If they discover it's rooted they will deny your claim and blame rooting for the problem. So you have to go back to stock. Someone more knowledgeable about returning to stock can help you with that .but I'm positive it must be done .unfortunately .then it's up to your carrier to decide what to give for replacement. It could be another sensation, your sensation repaired, or another device they consider comparable. Likely it will be another sensation. Hope this helps. Best of luck to you!
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
Running an ruu is something i can do. But i feel a little uncomfortable with returning to Son. And also, the stickers is still white
Sent from my HTC Sensation using Tapatalk 2
InfinityFTW said:
. And also, the stickers is still white
Sent from my HTC Sensation using Tapatalk 2
Click to expand...
Click to collapse
Oh!? Then dont worry about what I said. If the sticker is white, its not water damaged as far as the warrenty is concerned.
Skipjacks said:
Oh!? Then dont worry about what I said. If the sticker is white, its not water damaged as far as the warrenty is concerned.
Click to expand...
Click to collapse
That's good! But what if I flash a stock and rooted ROM, and change the build prop to stock, and do a full unroot
InfinityFTW said:
That's good! But what if I flash a stock and rooted ROM, and change the build prop to stock, and do a full unroot
Click to expand...
Click to collapse
All it will take is a simple check of the boot loader and you're screwed. Besides, if they replace it or change the motherboard it'll be son anyway
Sent from my HTC galaxy nexus 4 running sense 5.6
InfinityFTW said:
That's good! But what if I flash a stock and rooted ROM, and change the build prop to stock, and do a full unroot
Click to expand...
Click to collapse
After backing up data, just flash an RUU and follow the s-on guides carefully. I've done it several times for warranty repairs and never had a problem.
InfinityFTW said:
That's good! But what if I flash a stock and rooted ROM, and change the build prop to stock, and do a full unroot
Click to expand...
Click to collapse
Step 5 of this method works flawlessly for me, Ive done it quite a few times
http://forum.xda-developers.com/showthread.php?t=1192300
I got her back to stock GB. Turning her in today. I wonder what will happen next Will they repair it, send me another sensation, or will they send me a corresponding device? Time will show
So I was just thinking of unlocking my Moto g and rooting it. Is it possible to get warranty after locking my Moto and unrooting it...?
motocon said:
So I was just thinking of unlocking my Moto g and rooting it. Is it possible to get warranty after locking my Moto and unrooting it...?
Click to expand...
Click to collapse
I have heard some from Europe say that they can get warranty even after unlocking. I don't know about that but I know that here in the US, once its unlocked you're out of luck. My 2nd Gen was unlocked but I got a warranty replacement 2 times because I purchased it from a retail store and got their extended warranty. It was worth every penny and I would have done the same thing with the G3 except the store wasn't selling them.
It will still show it was unlocked at one time even if you relock it. Your warranty will be voided for all software issues, but you can still claim warranty for hardware issues like a bad speaker, or broken power button.
bobbyphoenix said:
It will still show it was unlocked at one time even if you relock it. Your warranty will be voided for all software issues, but you can still claim warranty for hardware issues like a bad speaker, or broken power button.
Click to expand...
Click to collapse
Yes and no because it depends on whether a problem can somehow be traced to software and that is entirely up to Motorola. I always go on the theory that its probably my useless piece of plastic if it breaks.
BTW to the OP, you don't actually have to unlock it to void the warranty. Once you request the unlock code, Motorola considers it unlocked, whether you go through with it or not.
Whether you actually unlock or not, I do strongly recommend going into Developer Options and enable OEM Unlocking, unless there is some security or other reason not to do it in your case... it might not mean much now, but if you have an issue later where you phone will not boot, at least you CAN unlock if you need to. If you do not have then option enabled, unlocking is impossible.
Enabling OEM Unlocking does not unlock the device or have any effect on your warranty, but does allow the bootloader to be unlocked at a later time if needed. Since Lollipop this is an extra security measure added to phones that are unlockable.
If you've bought the phone from Best Buy & bought their protection plan, you can unlock the bootloader & root all you want; they only care about hardware modifications.
acejavelin said:
Whether you actually unlock or not, I do strongly recommend going into Developer Options and enable OEM Unlocking, unless there is some security or other reason not to do it in your case... it might not mean much now, but if you have an issue later where you phone will not boot, at least you CAN unlock if you need to. If you do not have then option enabled, unlocking is impossible.
Enabling OEM Unlocking does not unlock the device or have any effect on your warranty, but does allow the bootloader to be unlocked at a later time if needed. Since Lollipop this is an extra security measure added to phones that are unlockable.
Click to expand...
Click to collapse
Thanks. Let's see whether they provide me warranty or not.
sticktornado said:
If you've bought the phone from Best Buy & bought their protection plan, you can unlock the bootloader & root all you want; they only care about hardware modifications.
Click to expand...
Click to collapse
That's great means you don't have to worry about any problem caused expect hardware modification which you will not do... I guess. If you buy from best buy. But I bought it from Flipkart.
Tel864 said:
Yes and no because it depends on whether a problem can somehow be traced to software and that is entirely up to Motorola. I always go on the theory that its probably my useless piece of plastic if it breaks.
BTW to the OP, you don't actually have to unlock it to void the warranty. Once you request the unlock code, Motorola considers it unlocked, whether you go through with it or not.
Click to expand...
Click to collapse
That's bad news your warranty is void whether you unlock bootloader or not simply requesting doesn't mean one has unlocked it.
Arcade said:
That's bad news your warranty is void whether you unlock bootloader or not simply requesting doesn't mean one has unlocked it.
Click to expand...
Click to collapse
I believe in asking the code Motorola already considers unlocked.
Jeconias Santos said:
I believe in asking the code Motorola already considers unlocked.
Click to expand...
Click to collapse
I too think so...
Arcade said:
Thanks. Let's see whether they provide me warranty or not.
Click to expand...
Click to collapse
Sorry, but they will not... if you filled out the form on Motorola's website to unlock and accepted it, your warranty is void, it doesn't matter whether you actually unlocked or not, relocked, or leave it unlocked, your warranty is gone even if it is obviously a hardware defect from the manufacturer that has no relation to it being unlocked. Sorry, but you agreed to it, and Motorola will hold you to it.
Now, if you bough the Moto Protect insurance or have a third party warranty/insurance, maybe... Check your TaC.
That being said, if you try to get warranty work done, I would be interested in your results, although I expect I know what they would be, it would be nice to hear one slip through, because up to this point on all Moto products (except the Nexus) simply agreeing to the terms and conditions off the unlock voids your warranty instantly.
@Arcade if you are currently in India. service center guys doesn't check if ur bootloader is unlocked or not. u have to give them ur phone after reflashing stock and locking bootloader. and you'll get ur warranty. this method worked for my Sony phone in India.
creative21 said:
@Arcade if you are currently in India. service center guys doesn't check if ur bootloader is unlocked or not. u have to give them ur phone after reflashing stock and locking bootloader. and you'll get ur warranty. this method worked for my Sony phone in India.
Click to expand...
Click to collapse
Yes, I live in India.
But till now not faced any of issue. If faced then lets see what they have to say.
I too think that they would not check it. ?
I was just about to post a thread about similar question.
I went all through the steps to unlock bootloader except for the final step but I did click to accept and where it says it will void warranty.
My question was going to be if I have unlocked the bootloader does the regular warranty and/or extended warranty cover issues like, dead pixels, cracked screens, speakers and or buttons not working everything aside from hardware issues?
I dont see why they wouldnt be covered since majority of the time those issues wouldnt be caused by rooting and putting different roms on it.
Just wondering here and if someone had actual experience with this. Also would they tell you prior to sending it in through a RMA or after you send it in and boot it up?
pl4life52 said:
I was just about to post a thread about similar question.
I went all through the steps to unlock bootloader except for the final step but I did click to accept and where it says it will void warranty.
My question was going to be if I have unlocked the bootloader does the regular warranty and/or extended warranty cover issues like, dead pixels, cracked screens, speakers and or buttons not working everything aside from hardware issues?
I dont see why they wouldnt be covered since majority of the time those issues wouldnt be caused by rooting and putting different roms on it.
Just wondering here and if someone had actual experience with this. Also would they tell you prior to sending it in through a RMA or after you send it in and boot it up?
Click to expand...
Click to collapse
Regular warranty, nope... doesn't matter what the problem is, that is gone forever once you clicked accept.
The "extended warranty" is actually an insurance plan, you pay a deductible for replacement... unless it specifically states that modifying (or similar verbiage) your device voids the insurance plan, then it should still work., but I have not seen those T&C.
So if i root my phone and my screen cracks, the warranty wont cover it?
pl4life52 said:
So if i root my phone and my screen cracks, the warranty wont cover it?
Click to expand...
Click to collapse
Correct... sort of, unlocking the bootloader with Motorola (the only current way) will completely void your warranty,rooting or flashing a ROM is not relevant, it is spelled out quite clearly. Void in this case means you do not have a warranty anymore, so there is no warranty to get it fixed/replaced.
Actually, it doesn't matter if you unlock or not, if you accept the T&C on the website your warranty is gone... doesn't matter if you actually do it or not.
acejavelin said:
Correct... sort of, unlocking the bootloader with Motorola (the only current way) will completely void your warranty,rooting or flashing a ROM is not relevant, it is spelled out quite clearly. Void in this case means you do not have a warranty anymore, so there is no warranty to get it fixed/replaced.
Click to expand...
Click to collapse
Alright good to know. Yeah its pretty clear in it stating warranty is void but wanted to see if physical issues were under that void. Now how do they check this prior to sending in the phone or after the phone is received by them?
pl4life52 said:
Alright good to know. Yeah its pretty clear in it stating warranty is void but wanted to see if physical issues were under that void. Now how do they check this prior to sending in the phone or after the phone is received by them?
Click to expand...
Click to collapse
Your IMEI number is on file from when you unlocked, there is nothing to "check" per se, as soon as you request an RMA or warranty replacement and put in your IMEI or serial number, they already know.