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So, I've had no problem with GMail on my Dash pretty much from the day I set it up. Pretty much the only thing I've tweaked is the setting for how often it checks my mail. But for some reason, about two weeks ago, I stopped being able to send mail. I can still receive messages, but I get a rather unhappy screen telling me that it can't find the GMail SMTP server, and asks me to make sure I have network coverage. I've got at least five bars, and I get the exact same result when I try to send messages via WiFi.
Before you ask, yes, I've got SSL turned on, and I also tried appending the traditional SMTP address (smtp.gmail.com) with Port numbers (smtp.gmail.com:587 and smtp.gmail.com:465), neither one of them made a difference. And I'm sure that smtp.gmail.com is the correct address to use, because I have the same address in my laptop settings and it has no problem with this.
Any idea what the cause is, or has anyone else experienced this problem?
I have the same problem. It worked fine for some weeks, but then suddenly stopped working.
Delete the gmail account. Add your gmail account(connected to internet) and allow the wizzard to get the email account setting automatically. By doing it it gets necessary settings.
*May be* this will fix the issue.
Yup, i had the same thing happen, and deleting the account and re-configuring (I did it manually) fixed it.
tytnguy said:
Delete the gmail account. Add your gmail account(connected to internet) and allow the wizzard to get the email account setting automatically. By doing it it gets necessary settings.
*May be* this will fix the issue.
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Thanks a lot! That solved my problem!
Hey I am having this identical problem on my Hermes, and have already deleted and re-added the account once. It fixed it for a while, but then it happened again. Unable to send due to unable to contact SMTP, check connections etc..
Any further thoughts? I don't want to have to continuously delete and re-add the account..
I'm also experiencing the exact same problem. Has anyone found a solution?
I have this problem too, the microsoft fix won't install on my PDACorner 6.1 rom, does 6.5 fix it :~
Hi people... WM6.0 is bugging me - every time I send/receive it deletes all of my old mail... Is there any way to turn this off?
Thanks in advance!
No ideas?
I have the same issue with GMAIL, but could not find a setting on the device to stop the inbox deletes. Also, the gmail pop3 settings online are not that clear on what to do?
I have the same problem, and the only way I found to keep my important mail, is by moving them to the spam folder...
If you configure the settings for the mail account to download "All messages" then they won't get deleted unless you delete them manually (in which case they'll disappear next time you send/receive). Just make sure you've only got what you need in your server Inbox....or you've got an unlimited data plan as it may take a while to download them all!!
By default, new mail accounts are setup to download "messages from the last three days" IIRC, which is why messages older than that will disappear from the phone's Inbox on a send/receive.
HTH,
Mark.
Mark Crouch said:
If you configure the settings for the mail account to download "All messages" then they won't get deleted unless you delete them manually (in which case they'll disappear next time you send/receive). Just make sure you've only got what you need in your server Inbox....or you've got an unlimited data plan as it may take a while to download them all!!
By default, new mail accounts are setup to download "messages from the last three days" IIRC, which is why messages older than that will disappear from the phone's Inbox on a send/receive.
HTH,
Mark.
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gmail has a problem that it deletes any read mail. Kinda sucks, but it happens
In the Gmail options (not on your phone, but on the webpage) you can set it to retain a copy of the mail after POP retrieval.
bowlopho said:
gmail has a problem that it deletes any read mail. Kinda sucks, but it happens
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It's not a GMail problem, this happens with all my POP3 accounts. My retrieval settings are already on All Mail - any more bright ideas?
Hello...
After putting a new ROM on my phone...I'm having a weird issue. First off, I've double and triple checked my settings and they match what gmail requires and how it was set before the new ROM. secondly, all other data services (weather updates, web browsing, phone class, SMS, etc.) are working perfectly.
But if I try to send an email or manually send/receive, my phone pops out a message from my data connection that says "cannot connect: cannot connect with current connection settings. to change your connection settings, tap settings." and then provides a settings link and dismiss button. The rom used the auto config for ATT which seems to have gotten everything else working as expected, but I simply cannot send / receive email.
If i login to gmail directly from opera, everything works fine - but i cannot receive updates right away - slightly annoying.
Where it gets even weirder is the gmail java app will not download or send messages either.
Does anyone have any idea what may be wrong? Would this be a rom specific issue - or is a configuration for my phone wrong?
Thanks in advance everyone
hate to bump...but just curious if anyone else has experienced anything like this.
thanks.
I'm assuming when you typed in your Gmail address, Windows stated it found the setting and configured everything for you. The problem is Windows configures your Internet connection to be "The Internet". Deep inside the Gmail settings their is an option to change this to "MEdia Net". This may be your problem.
Go to MENU, then TOOLS, then OPTIONS, then click on GMAIL. Then click on EDIT ACCOUNT SETUP, then NEXT 4X, then ADVANCED SERVER SETTINGS. Then change THE INTERNET to MEDIANET. Then some more dones, and nexts, and finish. Hopefully this is the problem for you.
I've had similar problems and got to the point where I suspect it is something to do with ActiveSync.
I could receive emails, but not send emails, unless I deleted my account and reset it up again (not ideal). I started to realise this happened after I had connected via USB to certain connections, i.e. not a charger and not a computer, for example a USB car charger. In these situations the message would pop up asking me what I wanted to connect as: ActiveSync, External Harddrive or whatever the other option is.
It seems to me like the phone wasn't getting the right message and was then getting itself very much confused.
Deleting the account and resetting it up helped. Eventually (last weekend) I have Hard reset.
I'm also careful about which USB connections I now use.
Don't know if this provides some insight or use?
UPDATE: THis just happened to me again and I should point out that I don't use gmail, it's my own domain mail hosted by EasySpace. I suspect the problem is HTC Touch Pro though. I have been listening to music on my Touch Pro with a USB multi connector (3.5mm + power + other USB) connected. Wrote an email and it wouldn't send. Disconnected the cable, still wouldn't send, stopped all running apps (Messenger, ActiveSyn, Windows Media), restarted Messenger and did a send receive. This time it worked.
For me this is definitely a dodgy ActiveSync issue.
Additional gmail problems
I've also had email problems using GMail. I originally set up my gmail account as a pop account (I have my own domain forwarded there) and wanted it to reflect my address as my domain. It originally connected and started downloading the emails. Then the account vanished! The emails are still there and taking up the first account slot in my TF3D, but when I go to accounts it is not listed. After a hard reset I restored with PPM backup and it placed the emails back in there, but still no account listed. I also can't open the emails, I just see the envelope icon with the preview of the last message downloaded. I've since added gmail as IMAP, but also had trouble with that in not being able to send emails. I deleted the account and then added again (IMAP) to try and by-pass the auto setup the phone does for GMail, but still no luck. What's worse, it's added this addition to the 3rd little envelope icon in TF3D, so now I have 1. Non-functioning account 2. Empty 3. Current IMAP
Anyone know where this data is stored so I can at least go clear out the first 2 slots so the current account being used will be the first one in the list? Also, anyone figure out the fix for sending emails? I'll try the advanced setting change from The Internet to MediaNet and see if that works. It's rather pointless having the emailing picture phone that you can't email pictures from!
Changed 'The Internet' to MediaNet, still no go on the sending.
I seem to have a weird problem with the Messages app from HTC. Searched all over the internet and XDA and nobody else seems to have reported the issue.
The issue is, if I go into the Messages app, the list shows all contacts names fine. But for some contacts, if I click into them, it shows the message history, but on top where it's supposed to show the name, instead shows their phone number, minus any separators, and a ">" symbol at the end.
Say, for example, a contact in the Messages app is John Doe. I see John Doe in the messages list, then when I click into it, instead of name it goes to, say, 15555555555>, and sometimes the whole thing is just black.
On the bottom where I write reply, the number shows up fine exactly as it's formatted in the actual contact info.
But if I try to reply there, when I click "Send", the keyboard disappears, but the message never gets sent, and this happens no matter how many times I try to reply or type the message again. As long as it's a reply, it doesn't work. But starting a new message to the same contact works just fine, but it's annoying to have to type the whole message, then copy and paste, and start a new message to the contact just to reply.
And it wouldn't be inconsistent formats either. Some numbers I have in both Google and Phone, I can delete all phone numbers except the Google one in the problem contact and issue persists. Some contacts have the number laid out the same way in (xxx) xxx-xxxx as the problem contact, and still works. I can change the problem contacts' phone number format to xxxxxxxxxx or 1xxxxxxxxxx and neither fixes anything.
I've tried pulling the battery, turning off fast boot and pulling battery, restarting, all the same result.
And this ONLY happens with the stock Messages app, all the other SMS apps I downloaded off the Market works just fine.
Any help would be appreciated, it's starting to drive me nuts.
Thanks!
I have noticed something odd about the stock messaging as well. In the text box where you type, some contacts display a phone number in the top of the box, while some do not. I don't know what causes it. I thought it was the way that HTC Sense sync'd to FB, but that didn't change anything.
offdutyninja808 said:
I have noticed something odd about the stock messaging as well. In the text box where you type, some contacts display a phone number in the top of the box, while some do not. I don't know what causes it. I thought it was the way that HTC Sense sync'd to FB, but that didn't change anything.
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I think it may have something to do with the Select Contact Name option when you edit a contact. Say I have a two phone numbers and an email address for Bob. Once I set "Bob" as the contact name for his entry, that it what appears when I start composing messages to him.
I hope this helps.
Sent from my HTC Sensation 4G using XDA App
I can confirm the issue, so at least you're not the only one. But in my case it went away on its own sometime between temp rooting and unsuccessful over clocking
I posted this a week or so, I don't know if it helped the last person. but I had this EXACT problem and it was unbelievably frustrating when I first got this and after a few days of searching and banging my head against the wall, I found something that worked. This problem arised when I had double contacts from my messaging and I tried to rectify it. Eventually I got it all to work fine.
This is how you solve it (or how I solved mine).
1: Sync everything to Google. Edit the contact list in google (use the automatic duplicate deletion), delete useless contacts etc.
2. Remove contacts from EVERYWHERE. Sim card, phone, uncheck google sync. Your phone should then be completely empty for contacts.
3. Re-sync with google contacts. if you want you can copy it back to the SIM and you shouldn't get doubles. I think I just left it with google only but the end result is I don't have 9 different "danny's" show up when I go to compose new message because I know three of them.
This issue is bugging me too...
After experimenting today I have figured out why it is happening; any contact I have with an email address within the contact details I get the name followed by the mobile number within the HTC stock message app... Any contacts without an email address are fine.
I have experimented by removing an email address from the contact and straight away the said contact will display correctly in the HTC message app.
Unfortunately I have not yet figured out how to have contacts with phone numbers and email addresses display correctly. Real shame as loving my new Sensation... a minor niggle I guess
Tgis has happened to my phone once, but rectified itself with a soft-reset. It hasn't happened again since then. Not much help here, but its definitely not an isolated incident.
Sent from my HTC Sensation 4G using XDA App
Yes, This happened with me too.... But after i synchronised my accounts with my HTC and google contacts.... it was all sorted out...i was just thinking of hard reset.... but i was saved Try it once...
Ok, so this is a weird, silly problem I hope someone can help me with. Kind of embarrassing I even have to ask honestly. Anyway, I sent an email to my work email address the other day, and somehow, that address is now stored in my phone. Now anytime I start to type an email address that starts with the first few letters, it pops up as an auto complete address. Also, if I open the contacts, then tap the first entry (the "my profile" entry), there is an email address listed for my work address there. I can edit the contact to try and remove it, yet that particular email address is not listed for me to remove. I have a total of 3 POP email addresses my phone checks, those appear, and I can remove those if I want, however, the work email address is nowhere to be found on the edit page for me to remove. I have also checked Google in case it is syncing it from somewhere it somehow got put there, but again, I haven't seen where I would need to edit it from. I have also tried deleting all the email addresses, but my work email address stays there.
If this makes any sense, and anyone has any ideas on how to get rid of this email address (where I need to go to delete it, I can't find it anywhere else in my phone), I would appreciate it.
02CWRX said:
Ok, so this is a weird, silly problem I hope someone can help me with. Kind of embarrassing I even have to ask honestly. Anyway, I sent an email to my work email address the other day, and somehow, that address is now stored in my phone. Now anytime I start to type an email address that starts with the first few letters, it pops up as an auto complete address. Also, if I open the contacts, then tap the first entry (the "my profile" entry), there is an email address listed for my work address there. I can edit the contact to try and remove it, yet that particular email address is not listed for me to remove. I have a total of 3 POP email addresses my phone checks, those appear, and I can remove those if I want, however, the work email address is nowhere to be found on the edit page for me to remove. I have also checked Google in case it is syncing it from somewhere it somehow got put there, but again, I haven't seen where I would need to edit it from. I have also tried deleting all the email addresses, but my work email address stays there.
If this makes any sense, and anyone has any ideas on how to get rid of this email address (where I need to go to delete it, I can't find it anywhere else in my phone), I would appreciate it.
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Try clearing data and cache of email app.
I have tried that with no change. Also cleared the cache and dalvik cache with no change.