I seem to have a weird problem with the Messages app from HTC. Searched all over the internet and XDA and nobody else seems to have reported the issue.
The issue is, if I go into the Messages app, the list shows all contacts names fine. But for some contacts, if I click into them, it shows the message history, but on top where it's supposed to show the name, instead shows their phone number, minus any separators, and a ">" symbol at the end.
Say, for example, a contact in the Messages app is John Doe. I see John Doe in the messages list, then when I click into it, instead of name it goes to, say, 15555555555>, and sometimes the whole thing is just black.
On the bottom where I write reply, the number shows up fine exactly as it's formatted in the actual contact info.
But if I try to reply there, when I click "Send", the keyboard disappears, but the message never gets sent, and this happens no matter how many times I try to reply or type the message again. As long as it's a reply, it doesn't work. But starting a new message to the same contact works just fine, but it's annoying to have to type the whole message, then copy and paste, and start a new message to the contact just to reply.
And it wouldn't be inconsistent formats either. Some numbers I have in both Google and Phone, I can delete all phone numbers except the Google one in the problem contact and issue persists. Some contacts have the number laid out the same way in (xxx) xxx-xxxx as the problem contact, and still works. I can change the problem contacts' phone number format to xxxxxxxxxx or 1xxxxxxxxxx and neither fixes anything.
I've tried pulling the battery, turning off fast boot and pulling battery, restarting, all the same result.
And this ONLY happens with the stock Messages app, all the other SMS apps I downloaded off the Market works just fine.
Any help would be appreciated, it's starting to drive me nuts.
Thanks!
I have noticed something odd about the stock messaging as well. In the text box where you type, some contacts display a phone number in the top of the box, while some do not. I don't know what causes it. I thought it was the way that HTC Sense sync'd to FB, but that didn't change anything.
offdutyninja808 said:
I have noticed something odd about the stock messaging as well. In the text box where you type, some contacts display a phone number in the top of the box, while some do not. I don't know what causes it. I thought it was the way that HTC Sense sync'd to FB, but that didn't change anything.
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Click to collapse
I think it may have something to do with the Select Contact Name option when you edit a contact. Say I have a two phone numbers and an email address for Bob. Once I set "Bob" as the contact name for his entry, that it what appears when I start composing messages to him.
I hope this helps.
Sent from my HTC Sensation 4G using XDA App
I can confirm the issue, so at least you're not the only one. But in my case it went away on its own sometime between temp rooting and unsuccessful over clocking
I posted this a week or so, I don't know if it helped the last person. but I had this EXACT problem and it was unbelievably frustrating when I first got this and after a few days of searching and banging my head against the wall, I found something that worked. This problem arised when I had double contacts from my messaging and I tried to rectify it. Eventually I got it all to work fine.
This is how you solve it (or how I solved mine).
1: Sync everything to Google. Edit the contact list in google (use the automatic duplicate deletion), delete useless contacts etc.
2. Remove contacts from EVERYWHERE. Sim card, phone, uncheck google sync. Your phone should then be completely empty for contacts.
3. Re-sync with google contacts. if you want you can copy it back to the SIM and you shouldn't get doubles. I think I just left it with google only but the end result is I don't have 9 different "danny's" show up when I go to compose new message because I know three of them.
This issue is bugging me too...
After experimenting today I have figured out why it is happening; any contact I have with an email address within the contact details I get the name followed by the mobile number within the HTC stock message app... Any contacts without an email address are fine.
I have experimented by removing an email address from the contact and straight away the said contact will display correctly in the HTC message app.
Unfortunately I have not yet figured out how to have contacts with phone numbers and email addresses display correctly. Real shame as loving my new Sensation... a minor niggle I guess
Tgis has happened to my phone once, but rectified itself with a soft-reset. It hasn't happened again since then. Not much help here, but its definitely not an isolated incident.
Sent from my HTC Sensation 4G using XDA App
Yes, This happened with me too.... But after i synchronised my accounts with my HTC and google contacts.... it was all sorted out...i was just thinking of hard reset.... but i was saved Try it once...
Related
Greetings, all;
I am having a problem with my unlocked Treo that is driving me batty. The device "forgets" some of my contacts when I am composing an SMS.
The contacts never actually dissapear from the phonebook, and I can always start an SMS from the Contacts page, but when I start typing a name in the "To' line on the new SMS page, some names are just not there anymore.
It's never the same name, and doing a soft reset corrects the problem... for about a day.
Any ideas what might be happening here? Thanks for the advise!
Fred
I would suggest that you backup your contacts using some free program such as TCB (total contacts backup) or PPC Contacts backup. Just back them up into a file in a folder in the phone or storage card. Then go back to the program and try to restore the contacts and choose the option of overwriting the existing contacts.
Also if you are referring to the drop down list when you choose list of contacts. Keep in mind that the list is only for people you have texted before, this not a list of contacts reflecting the phone book
yes.
i also have this same problem.
it seems like there are limited contact that showed in messaging box.
For example,
i have 20 contacts whose name is started from letters : "Sa"
but when i type "Sa" in the destination number on messaging box,
it is limited only to 10 contacts which is started from letters "Sa".
So the next 10 contacts is not showed up.
is there any possibility to tweak on registry to expand this limit ?
Pls help...
thanks a lot !
IH8Q8 said:
Greetings, all;
I am having a problem with my unlocked Treo that is driving me batty. The device "forgets" some of my contacts when I am composing an SMS.
The contacts never actually dissapear from the phonebook, and I can always start an SMS from the Contacts page, but when I start typing a name in the "To' line on the new SMS page, some names are just not there anymore.
It's never the same name, and doing a soft reset corrects the problem... for about a day.
Any ideas what might be happening here? Thanks for the advise!
Fred
Click to expand...
Click to collapse
i had the same issue as well.....one contact wasn't showing up.
2 things. make sure that that contact's number has been saved as his/her mobile number, not home or anything.
secondly, just restart or something. the problem went away for me later.
Actually, the missing contacts issue happens in many application. And the search results depends randomly.
For example, I got 2 "Sherry" in my contacts from OutLook in my PC. And pretty aware that I keep the phone number in the right field.
Type Sherry in Today, I got 2 Sherry listed.
Type Sherry in Contacts, I got nothing.
Thpe Sherry in SpeedDial Setting(Link to Contacts), I got nothing.
Type Sherry in To field in New Message, I got 2 again!?!?
Very unpredictable!!! And different name will yield very different results.
Customer Rep from Palm suggest me to do a Hard Reset. But I don't think it will help, however I'll try it.
Hoping to get the solution here!!! Thanks in advance.
The wired search result is gone after I upgrade my Treo750 from WM6 to WM6.1 with a Special Cooked ROM(Build 19199).
After the upgrade, my data had been synced from OutLook again. I'm not sure whether ROM upgrade or data sync did resolve the problem.
Anyway, I'm happ again with my Treo750 again!!
happypigxda said:
The wired search result is gone after I upgrade my Treo750 from WM6 to WM6.1 with a Special Cooked ROM(Build 19199).
After the upgrade, my data had been synced from OutLook again. I'm not sure whether ROM upgrade or data sync did resolve the problem.
Anyway, I'm happ again with my Treo750 again!!
Click to expand...
Click to collapse
Wired things again................
Treo 750 will freeze (no input from touch panel nor keyboard) when I entered the edit screen of the contact person which founded in Lookup field in "Today".
But editing the contact person in the "Contacts" application will not freeze.
The edit screens in the above cases are pretty the same except the upper left corner shows "Start" and "Contacts" separately.
Any help??? Thanks in advance.
I'm having a very strange problem with sending text messages to certain people on my Hero. I noticed people not getting my messages and just thought that maybe they weren't being sent at all.. Until I decided to look at the "details" of some of my sent messages. Instead of the name or number that I entered, it keeps sending certain text messages to this address "[email protected]". Now, I receive alerts from Bank of America from this address occasionally, but it is not in my address book at all, and even when I delete messages that I receive from them I still have this problem.
Then of course, since that is not a valid phone number or e-mail address, I get a delivery failure messages every time I send a text to that address. Anyone have any ideas why it keeps sending messages like this?? I have hard reset, and switched Heros a couple of times, and it still does this. I've tried using Handcent, still no luck. With Handcent, after I send certain people a text message, the title of the conversation is even the Bank of America address, and not the person's name!
Any help would be appreciated, this is driving me crazy!
Maitiu said:
I'm having a very strange problem with sending text messages to certain people on my Hero. I noticed people not getting my messages and just thought that maybe they weren't being sent at all.. Until I decided to look at the "details" of some of my sent messages. Instead of the name or number that I entered, it keeps sending certain text messages to this address "[email protected]". Now, I receive alerts from Bank of America from this address occasionally, but it is not in my address book at all, and even when I delete messages that I receive from them I still have this problem.
Then of course, since that is not a valid phone number or e-mail address, I get a delivery failure messages every time I send a text to that address. Anyone have any ideas why it keeps sending messages like this?? I have hard reset, and switched Heros a couple of times, and it still does this. I've tried using Handcent, still no luck. With Handcent, after I send certain people a text message, the title of the conversation is even the Bank of America address, and not the person's name!
Any help would be appreciated, this is driving me crazy!
Click to expand...
Click to collapse
oh yuck... wipe your phone dude... then update your PRL under settings (it's in there somewhere) and don't install any online banking apps untill that is fixed... that definately sounds like a bug
You may want to check this thread to see if this is what's happening. I think I'm getting something similar on my Droid Eris after receiving a text from an email client.
http://code.google.com/p/android/issues/detail?id=1233
Unfortunately, it doesn't appear that there is a fix beyond hard resetting phone
And even more unfortunately, it looks like this issue goes back over a year with no resolution!!! Hope this isn't what I have to look forward to with an 'open source' operating system...
this is happening to me as well. I don't have any banking apps installed but I do get an SMS from my bank telling me when my paycheck has been deposited. ALot of my messages come in to this thread and there have been times that I thought I was responding to a person who had just messaged me who did not get my text. If I were to start from 'people' and find a contact and send a message from there, it will work.
btw, this is from handcent.
Thanks for the link, I had searched everywhere, I thought, without any luck. Just from reading the first post, that is exactly what happens to me. I'm gonna go finish all of the posts about it, thanks again!
Well, as you'll find out from the thread, the only real way to get your text messaging working properly again is to hard reset the phone. Bummer, I know.
You may try what I did, though, and use an app called MyBackup Pro (free 30-day trial) to backup some of your important items before you do the reset.
I backed up my settings/home/bookmarks and then separately my contacts. I didn't back up my apps, but chose to redownload them from the Market since they are listed in My Downloads. Then as soon as I reset my phone, I first re-installed as many of my apps as possible (including MyBackup of course), and THEN restored my settings and contacts.
I still had to reset the settings on some programs, but it definitely saved a bit of time.
And this may be random, but I experienced an issue after resetting where my phone would not dial out to anyone. Turns out, Verizon had to reset something on their end that got screwed up. You have to get to level 2 tech support to fix this.
Hope this helps...
I am having the same issues. Will try a hard reset and see if that helps. I have also disabled any texting services from B of A or Fbook or Twitter. Hopefully that will fix it. Thanks for the thread.
Before I got my Captivate I set up all my contacts into gmail. I set up the ones I wanted on my phone as My Contacts, and then had 20-30 more that were pretty much just e-mail addresses in All Contacts. I synced them to my IPhone using the Exchange method, and while it worked, I randomly lost 5-6 contacts. It was a little disconcerting but I got the info, re-created them and moved on. No problems.
Now, I just synced my gmail account to my new Captivate, expecting it to work better and I seem to be constantly losing contacts! Now that I'm aware of it and paying attention, this is driving me absolutely crazy! There seems to be no rhyme or reason for it. The contacts that disappear, they all have phone numbers, some are linked with Facebook accounts, some aren't. Some were added in gmail directly, others were added either on my phone or on the Iphone previously.
When I first synced my phone I had about 107 or so All Contacts in Gmail. I receive a text from someone who shows up as a phone number in my phone, so I text back "who is this?" and it turns out to be a good friend of mine I had a contact set up for, with two e-mail addresses, two phone numbers and an address. This is a contact I've had for years, so from the beginning. Just gone.
I looked on Gmail and I have 97 All Contacts. And I have no idea how to figure out which ones are lost. Then I lose two more, I have 95. I figured out one of them that I lost and re-added it so I had 96. I just lost one more. Phone numbers and all.
What the @*($ is going on here? I just exported a backup of my gmail contacts to a csv file, and I guess I'm going to have to do this everytime they change.
Is anyone else having this issue? I have no apps or addons that have anything to do with contacts. Sorry the thread is so long, I just wanted to explain what's been happening.
I don't know if I'm losing contacts, but I do loose contacts numbers. I have had a few numbers come up as numbers only, when the person calls. I ignore these calls most of the time, because if know them, their name will show. Check my voicemail, its my answering svc. I look for the contact, its there, but no number associated with it.
In my case, it only seems to happen when I originally sync with a new phone. Ill have to start watching the amount of contacts, I guess.
Sent from my SAMSUNG-SGH-I897
I was totally surprised by this. I've already discovered at least 10 contacts that have completely and totally disappeared. Some of them disappeared before, on this phone, and I've re-added them in with their numbers and e-mail addresses. And they disappeared again. Every time I add any contact information for the time being I'm going to export it from gmail and double check my # of contacts daily. Right now I have 107 in all contacts. The worst part is when you lose them there's no easy way to figure out which contact disappeared.
What the... Me too !!!
brandonb81 said:
I was totally surprised by this. I've already discovered at least 10 contacts that have completely and totally disappeared. Some of them disappeared before, on this phone, and I've re-added them in with their numbers and e-mail addresses. And they disappeared again. Every time I add any contact information for the time being I'm going to export it from gmail and double check my # of contacts daily. Right now I have 107 in all contacts. The worst part is when you lose them there's no easy way to figure out which contact disappeared.
Click to expand...
Click to collapse
I've just posted a new thread about the same problem i'm experiencing with my galaxy s3 (GT-I9300) and didn't notice this one.
I've having the EXACT same problem and in all the similar threats there is no solution for this, this is frustrating...
I too Flashed numrous Roms in order to eliminate ROM bugs etc...
Could a anyone assist on this ?
i put it so in the contacts it only shows contacts from my phone and not the sim card or google account, but if im txting, and try to add a contact, it always shows 2 of everybody...how can i stop this from happening?
Mine does this too, I know that contacts are both on my phone and sim card, though my contacts list is set to only display contacts on my phone.
It hasn't really bothered my so far, but if I can get rid of the duplicate showing up, might as well
I noticed this to when I go to text and start typing the person name it shows 2 of them hasn't really bothered me.
oh ok, just wondering if i was the only person with the problem lol...i think imma test it out by removing all the contacts from my phone and leaving them just on the sim and seeing what happens...
I only have my phone contacts showing on my phone. I do not have double contacts in my "phone contacts" section. I only get double contacts when I and going to type a text message. Very strange glitch.
Hey guys, so i have a problem. I know that in the contacts I can hide all the repeated contacts, meaning the duplicates that show up from google, and t-mobile, and the ones on the SIM card. I have all my contacts linked thro HTC facebook. But when I go to the dialer or to send message it shows all my contacts, so some people show up 4 times!
Is there anyway to hide all the duplicate contacts in dialer and MMS, and secondly, when I receive a message from someone it shows their SIM contact which has no picture and their name as I put it in, and not as it has been "linked"
Thanks in advance!
I am on the same boat. Its annoying cause I only want the Google contacts. Mines has both synced T-Mobile backup and Google. Gonna reset the phone and remove the T-Mobile app before I sync anything and get back to u
Sent from my HTC Sensation 4G using XDA App
I had this problem and it was unbelievably frustrating when I first got this and after a few days of searching and banging my head against the wall, I found something that worked.
This is how you solve it (or how I solved mine).
1: Sync everything to Google. Edit the contact list in google (use the automatic duplicate deletion), delete useless contacts etc.
2. Remove contacts from EVERYWHERE. Sim card, phone, uncheck google sync. Your phone should then be completely empty for contacts.
3. Re-sync with google contacts. if you want you can copy it back to the SIM and you shouldn't get doubles. I think I just left it with google only but the end result is I don't have 9 different "danny's" show up when I go to compose new message because I know three of them.
Ok great, I'll try that out.. When they gave me my phone, I told the employee at the store that I didn't want the tmobile contacts, and yet, she still set it up. I hope they fix these silly thongs with the update
Try this
I had the same problem, shows same contact more then 1 time. i resolved it this way
1) Go to Contacts (App)
2) Press Menu button (2nd touch button from left)
3) Select View
4) Now select (Check Mark) the contact you want to see. in my case i unchecked all option but Google and Facebook for HTC
5) Select done.
now it will only shows single entry for each contact
Thanks