Problems with Mobile Dock - Asus Transformer TF700

Hi!
I just got my TF700 and i have some problems using the Keyboard Dock.
The Tablet only reccognizes the Dock when i have the AC-Adapter connected to it.
And even though the USB Port and SD Slot are not working.
Neither reboot nor cold boot does help with any of those issues.

Is it the TF700 or TF201 keyboard dock? If it's the TF201, make sure you have the newest firmware installed for it.

Hi!
Thanks for the fast response!
It is the TF201 Dock.
Where to get and how to update the Firmware for it?

GunFirE said:
Hi!
Thanks for the fast response!
It is the TF201 Dock.
Where to get and how to update the Firmware for it?
Click to expand...
Click to collapse
Where did you get this dock? Was it included in the purchase of your TF700T? I'd think all TF201 docks (I have one as well -- and that's a good thing, since they carry a slightly more capacitous battery ) have been shipped with the required firmware (version 207). Could you please check for us what the last entry under "Settings" > "About tablet" says? On mine, it's "TF201-DOCK-0207) -- as far as I know, 207 is the latest version. (Hopefully, that'll change soon. )

MartyHulskemper said:
Where did you get this dock? Was it included in the purchase of your TF700T? I'd think all TF201 docks (I have one as well -- and that's a good thing, since they carry a slightly more capacitous battery ) have been shipped with the required firmware (version 207). Could you please check for us what the last entry under "Settings" > "About tablet" says? On mine, it's "TF201-DOCK-0207) -- as far as I know, 207 is the latest version. (Hopefully, that'll change soon. )
Click to expand...
Click to collapse
Well firmware was my first thought...it's possible it was shipped with an older firmware. But that's where I usually start with everything lol.

The Dock was included and has the 207 Firmware.

Hmmm sounds like a hardware issue. Anyone have any better ideas?

I justgot my TF700 yesterday with dock from amazon. Dockwas working fine for a while then just stopped and hasworked twice since but only for a while. When connected its saying dock connected but 0% battery even when charged. Dont know what to do.. cleared tablet and did a complete software wipe/reset and still acting up..
---------- Post added at 06:50 PM ---------- Previous post was at 06:39 PM ----------
reschard said:
I justgot my TF700 yesterday with dock from amazon. Dockwas working fine for a while then just stopped and hasworked twice since but only for a while. When connected its saying dock connected but 0% battery even when charged. Dont know what to do.. cleared tablet and did a complete software wipe/reset and still acting up..
Click to expand...
Click to collapse
Last night i left the dock connected and charging. Woke up and worked for a little bit then havent been able to get it to work again and cant check the firmware number until it decides.
I have the tf201 thta says tf700 compatible on the box.

Related

manual fw update instruction?

Does anyone know where the instruction will that be? I downloaded the FW from Asus support site, and looking for update my TF to the FW I jus downloaded from Asus. I remember I saw some screenshot instruction but couldn't find it anymore. (The reason I want to update my TF because there was an update on 16th or 17th from Asus messing up the TF charging 2hr for 1% charged...that's crazy!)
thx,
rcjpth
rcjpth said:
Does anyone know where the instruction will that be? I downloaded the FW from Asus support site, and looking for update my TF to the FW I jus downloaded from Asus. I remember I saw some screenshot instruction but couldn't find it anymore. (The reason I want to update my TF because there was an update on 16th or 17th from Asus messing up the TF charging 2hr for 1% charged...that's crazy!)
thx,
rcjpth
Click to expand...
Click to collapse
The firmware I find on their website was released 6/10/11 and is 8.4.4.5 US. This is not the FW released this past weekend 8.4.4.11. The manual update instructions are also available on the website as WW SKU_Firmware Update SOP.
Or...... you could read the no less than 5 threads regarding how to do this...
Dude, for some reason, this weekend fw update caused my tablet won't be charging at all or very very slow on charging like 1%/2hr and it even doesn't show charging when the tablet is on - I had to leave it off and knowing it being charged now - I'm going to leave this for 24hr and let see how much juice it will be charged - otherwise I will get another tablet via my "accidental damage insurance" by Walmart..
Lesson learned ...if the device works as you expected/wanted to - DO NOT UPDATE FW or anything from the manufacturer!
rcjpth
rcjpth said:
Dude, for some reason, this weekend fw update caused my tablet won't be charging at all or very very slow on charging like 1%/2hr and it even doesn't show charging when the tablet is on - I had to leave it off and knowing it being charged now - I'm going to leave this for 24hr and let see how much juice it will be charged - otherwise I will get another tablet via my "accidental damage insurance" by Walmart..
Lesson learned ...if the device works as you expected/wanted to - DO NOT UPDATE FW or anything from the manufacturer!
rcjpth
Click to expand...
Click to collapse
I am not sure if backdating is possible without issues, that may be a question for one of our gurus... I haven't heard of this issue from other members. I read your other post and I don't think the 8.4.4.11 update did anything to the battery dock as others have posted. Might be worth a battery widget to see an actual graph and mA charging and temperatures. There are a bunch of dual battery widgets available. Search dual battery widget in the Market or on the forum. Good luck!

[Solved (ordering replacement)] Keyboard dock keys not registering correctly

Decided to just get a replacement from Amazon.
Original Post:
My keyboard dock just started inputing 'h' when pressing 'i', 'j' when pressing 'k', ',' when pressing 'm', and '>' when pressing the menu button. I have the ASUS KB enabled, I tried cold booting, and disabling my Tasker profiles that mess with the KB. (I have profiles set up to switch to SwiftKey when undocked and Hacker's KB when using a terminal app, then back to ASUS KB when docked)
Has anyone else had this issue? It does this with all apps, and I can't figure out what is causing this. Do I have a bad dock? Am I going to have to get it replaced from Amazon (not even 2 weeks old)? Also, I ordered the TF700 dock from Amazon before I saw the thread showing that they are identical to the TF201 dock. Would it just be more worth it for me to flat out return this dock and order a TF201 dock instead?
Side Note: If I do send this in, how has people's luck been with Infinity replacements from Amazon? I have a single piece of dust underneath my screen in the center, but I"m not having any other hardware issues with the tab. I'd like to send these in at the same time for replacement, but if it's a gamble I'll just learn to deal with the tablet.
Thanks.
EDIT: Just tried re-flashing the .26 FW just to see if that would help, nada. I already did a factory reset a couple of days ago to solve another, unrelated issue (text-to-speech not turning off). I'm still at a loss...
pseudopsyche said:
My keyboard dock ......... I'm still at a loss...
Click to expand...
Click to collapse
My KEYBOARD - DOCK is working fine ; with Tablet. No issuses so far
My PET PEEVE has been that I got ROBBED !! CHEATED AND SHORT_CHANGED ,,,,, etc etc
I feel I got a TF201 DOCK ( as says the label on the BOX and states that in 'about') but ASUS telling me its new new 'model' for TF700
So maybe check those info - as far as returning things to AMAZON - they been very good for me - best in my view !
cheers

Dock dead after .18 firmware upgrade

Hi,
I have a TF700T completly stock without root and upgraded the firmware to the most recent one .18 with the dock attached and it went successfully.
After this the dock does not appear as connected on asus notifications, keyboard does not work, neither does battery get recognized on battery widgets.
When connected to the AC adapter there is no light indicating charging on the dock and also does not appear on the tablet if connected to the dock.
The AC adapter shouldn't be the problem as it charges correctly the tablet and another similar dock.
Also tried to reinstall the download firmware through MicroSD and several cold boots and data wipes, with the dock attached, but got no resolution to the problem.
Tried to exchange it on the supplier, FNAC, since it has less than 30 days but they didn't exchange as they invoke it has scratches (2 or 3 millimeters very lightly).
Now I was trying to avoid sending it to warranty as it is brand new and wouldn't like to be deprived of it.
Can anyone help?
terribell said:
Hi,
I have a TF700T completly stock without root and upgraded the firmware to the most recent one .18 with the dock attached and it went successfully.
After this the dock does not appear as connected on asus notifications, keyboard does not work, neither does battery get recognized on battery widgets.
When connected to the AC adapter there is no light indicating charging on the dock and also does not appear on the tablet if connected to the dock.
The AC adapter shouldn't be the problem as it charges correctly the tablet and another similar dock.
Also tried to reinstall the download firmware through MicroSD and several cold boots and data wipes, with the dock attached, but got no resolution to the problem.
Tried to exchange it on the supplier, FNAC, since it has less than 30 days but they didn't exchange as they invoke it has scratches (2 or 3 millimeters very lightly).
Now I was trying to avoid sending it to warranty as it is brand new and wouldn't like to be deprived of it.
Can anyone help?
Click to expand...
Click to collapse
Have you tried to factory reset then downgrade back to .30 see if the dock is working?
Is it possible to downgrade without unlocking/rooting?
I thought downgrade was blocked...
terribell said:
Is it possible to downgrade without unlocking/rooting?
I thought downgrade was blocked...
Click to expand...
Click to collapse
Nope you can downgrade without unlock or root.
buhohitr said:
Nope you can downgrade without unlock or root.
Click to expand...
Click to collapse
In that case, since the tablet has less than one month, I believe the sensible option is to send it back to Asus..
Sorry, I misread your quote.
Is the procedure the same as to reinstall the firmware through recovery?
terribell said:
In that case, since the tablet has less than one month, I believe the sensible option is to send it back to Asus..
Click to expand...
Click to collapse
You probably did not understand my suggestion; you DON'T NEED to UNLOCK or ROOT to downgrade. You CAN downgrade your device to .30
Here is the instruction:
http://forum.xda-developers.com/showthread.php?t=1925230
Only take you about 20min.
buhohitr said:
You probably did not understand my suggestion; you DON'T NEED to UNLOCK or ROOT to downgrade. You CAN downgrade your device to .30
Here is the instruction:
http://forum.xda-developers.com/showthread.php?t=1925230
Only take you about 20min.
Click to expand...
Click to collapse
Thanks for the help, I'll try it now.
No luck still...
Downgraded to .16 and no dock, after that downgraded to .30 and still no dock.
I don't know what else to try,maybe it really needs to be checked by Asus.
Thanks for the help anyway.
terribell said:
No luck still...
Downgraded to .16 and no dock, after that downgraded to .30 and still no dock.
I don't know what else to try,maybe it really needs to be checked by Asus.
Thanks for the help anyway.
Click to expand...
Click to collapse
I assumed you probably tried to reseat the tablet and the dock already, at this time, I believe you should give Asus tech support a call and if they can't help you they are going to give you RMA to send in for repair. Good luck.
I already called them this morning and they are going to pick it up tomorrow at my place.
Was just trying one last shot in order to avoid sending it back.
I reset the tablet with the dock attached, is there another method just to reset the dock?
terribell said:
I already called them this morning and they are going to pick it up tomorrow at my place.
Was just trying one last shot in order to avoid sending it back.
I reset the tablet with the dock attached, is there another method just to reset the dock?
Click to expand...
Click to collapse
Nope, I think you're good to go. Good luck!
Same thing here. Down graded to .30 and no dice.
Did it also happen after the firmware upgrade?
Mine is already with the courier to be returned.
Good luck with yours.
terribell said:
Did it also happen after the firmware upgrade?
Mine is already with the courier to be returned.
Good luck with yours.
Click to expand...
Click to collapse
Yup. Since it is the tf201 dock from when I exchanged my prime, I am going to try and swap it for a new dock under manufacture warranty.

Touchscreen unresponsive when dock is connected

After updating OTA the other day (I've always been on stock firmware), my tablet seemed to be working fine. However, once I connect the dock sections of my touchscreen become unresponsive. I can still scroll and click with the touchpad on my dock and parts of the touchscreen still work. This only started happening after the update - without the dock my touchscreen works perfectly (unless I connect the dock first, in which case I need to restart my tablet before the screen works again).
I'm not sure if this is an issue with the update or if anyone else has experienced the same problems. Hopefully someone will know what's up.
Any help is appreciated!
Edit: Was playing around a bit and realized I could "fix" it by locking/unlocking the tablet with the dock connected...so I suppose it's not a hardware issue but rather a problem with the new update.
bamtori said:
After updating OTA the other day (I've always been on stock firmware), my tablet seemed to be working fine. However, once I connect the dock sections of my touchscreen become unresponsive. I can still scroll and click with the touchpad on my dock and parts of the touchscreen still work. This only started happening after the update - without the dock my touchscreen works perfectly (unless I connect the dock first, in which case I need to restart my tablet before the screen works again).
I'm not sure if this is an issue with the update or if anyone else has experienced the same problems. Hopefully someone will know what's up.
Any help is appreciated!
Edit: Was playing around a bit and realized I could "fix" it by locking/unlocking the tablet with the dock connected...so I suppose it's not a hardware issue but rather a problem with the new update.
Click to expand...
Click to collapse
After the 4.2 update, my tablet has also become totally incapable of working with the dock connected.
Everything stops working as soon as I connect it; Seems even worse than what you're experiencing.
I hope Asus knows this, because I am sure it has to do with their update, not my tablet
Mmmmhh... So far for quality control? I really do feel f r you guys, asn many of you will not have been able to unlock, and therefore cannot go the custom route. (Especially sad for you, adelancker, since your tablet was unlocked originally!)
You tried a complete system reformat. Restore to Factory?
KinetiClutch said:
You tried a complete system reformat. Restore to Factory?
Click to expand...
Click to collapse
with the dock connected? You can't
Without the dock connected, yes, and got no results
Hahaha, Asus really messed up good.
@MartyHulskemper I have been able to unlock after a lot of whining!
But still, the problem originated from before the unlocking itself...
But you might have given me an idea!!!!
I can try and:
1) make a nandroid
2) go back to 4.1 Cromi
3) connect the dock: see if that works
and then try to
4) flash 4.2 Cromi-X on it with the dock connected.
Maybe that'd help?
adelancker said:
After the 4.2 update, my tablet has also become totally incapable of working with the dock connected.
Everything stops working as soon as I connect it; Seems even worse than what you're experiencing.
I hope Asus knows this, because I am sure it has to do with their update, not my tablet
Click to expand...
Click to collapse
bamtori said:
After updating OTA the other day (I've always been on stock firmware), my tablet seemed to be working fine. However, once I connect the dock sections of my touchscreen become unresponsive. I can still scroll and click with the touchpad on my dock and parts of the touchscreen still work. This only started happening after the update - without the dock my touchscreen works perfectly (unless I connect the dock first, in which case I need to restart my tablet before the screen works again).
I'm not sure if this is an issue with the update or if anyone else has experienced the same problems. Hopefully someone will know what's up.
Any help is appreciated!
Edit: Was playing around a bit and realized I could "fix" it by locking/unlocking the tablet with the dock connected...so I suppose it's not a hardware issue but rather a problem with the new update.
Click to expand...
Click to collapse
Did you apply the update with the dock detached?
Have you tried rebooting with the dock attached? If that does not solve it, I would reflash the last update with the tablet docked.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
berndblb said:
Did you apply the update with the dock detached?
Have you tried rebooting with the dock attached? If that does not solve it, I would reflash the last update with the tablet docked.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
The update was applied without the dock. I tried a factory reset to no avail - although, cold-booting a few times seemed to make the problem less frequent. Restarting with the dock connected had no effect.
Strangely enough, I noticed the system bar lock was enabled by default (it was disabled before the update), once I disabled it again I noticed an immediate difference in the performance of my tablet. Much less frequent lag/unresponsiveness with the dock connected - No idea why this would make a difference though
berndblb said:
Did you apply the update with the dock detached?
Have you tried rebooting with the dock attached? If that does not solve it, I would reflash the last update with the tablet docked.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
I can say that I did that update to 4.2 without dock, I am afraid.
I have tried rebooting, but it just won't boot as long as the dock's connected...
I have the same thing* . Tried many things hard reset, cold boot, downgrade..but unfortunately nothing helps :/
Now I want to drain completely battery-especially in mobile dock
*The same thing means tablet is unresponsive when dock connected(I can't: boot with it, lock scren, neither make factory reset)
Fortunetly I still have warranty, but can't give it now, because I need it for holidays. So did you find something that could help me?
Temporary solution is downgrade to 4.1(10.4.2.20), then it doesn't lag and I can use USB port so I can have keyboard and mouse, but this isn't mobile solution.. (sometimes it also charges from dock-I think when tablet battery is below 90% , but when dock is connected to charger, then it charges whole time)
I don't remember if I made update with or without dock connected.

any hope fixing battery drain in first gen keyboard/dock?

Scored a free keyboard/dock from a friend and I must say It has brought new life to my transformer.
Problem is it is one of the first serials off the line and the battery drains about 10% every 3 hours even when the tablet is off. Needless to say I doubt Asus is going to help me out.
So I'm stuck living with it or fixing it myself. Has anyone researched what Asus actually did to fix the first units when they were RMA'd? Any other options?
-J
Undocking when powered off works for me, although I remember having this problem before, I don't seem to have it running the latest KatKiss ROMs
Which is weird, I wouldn't have thought a ROM would have any effect on a powered off unit, unless they are not 100% powering off when you shutdown
I am running release 29 of katkiss. Problem is I have no other rom to base from... just got the dock and installed latest katkiss at the same time. The dock is running the latest firmware as confirmed from a different pad.
-J
Try undocking when powered off then, see if it is a dock fault or not
yep... dock drains even when undocked.
Faulty dock / dock firmware / dock battery then Id say
You say the dock firmware is fully updated using the stock ROM > Check for updates ?
I can't remember what the latest update was unfortunately, Ive been away from stock for too long
yep. fully updated. That's why I wanted to know if anyone knew exactly what ASUS did to fix the hardware in these first run of docks.
I vaguely remember hearing that they replaced a small daughter board in the faulty units, not sure which one it was, USB seems to ring a bell but could be wrong
http://www.instructables.com/id/How-to-Disassemble-the-ASUS-Transformer-TF101-Keyb/step4/The-boards/
I guess you could try unplugging them one by one and see which one cures the drain

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