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Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
i haven't come across anyone else with the a reboot problem yet
wait for more replies if no one has this issue then return your phone for a new piece
my phone is being delivered now guy downstairs! will let you know soon
the stupid shops in my area still dont have stock
they say they will definitely get it this week...but i cant w8
Had the same issue along with Apps FC'ing. Tied Factory Reset as well as an RUU update but nothing worked. Returned the unit and got it replaced. The new one is working just fine.
chaelli said:
Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
Click to expand...
Click to collapse
Had the phone for over a fortnight not encountered this issue myself.
Have you tried removing any self-installed apps and seeing if this still occurs? Could be one of the apps causing the problem.
nope.. i didn't - but I only have "standard" apps.. so they just need to work.. otherwise i cannot use the phone..
I haven't had any random reboots yet, have had it for 4 days now. How often does it reboot?
I had it about once a week
Mine reboots a lot, but only when Im doing something. Just minutes ago when I was using the browser, and just before when playing some game. Also it stayed all night in some kind of rebooting state, had to unplug the battery.... Had also to remove an unlock app that I think it was causing constant reboots...
It has original os.
Sent from my HTC Desire S using XDA App
oh no... not again!
I went through 4 Desire HDs because of the reboot problem. You would think HTC would sort this on their newer devices. It was a well known problem in the past and recognised by HTC too.
This also affects Legend, Desire, Desire HD and now Desire S
I have my desire hd for three weeks and it rebooted only one time and that was caused by poor irc app. Perhaps you should first uninstall your crap apps before bashing htc?
Sent from my Desire HD using XDA App
are there any RUU files there that we can flash to have the phone s-off?
I have the same problem in my phone it restarts 3 times in the first day
really I am fried its general problem from HTC
pls anyone can advise me what I do
For me, HTC Sense have restarted maybe 5 times in the last 2 weeks. It is not a complete reboot, but some error in HTC Sense that requires a restart of the software. I have sent reports using HTC Tell and the error is an exception regarding some bitmap that does not fit in memory. I guess this will be fixed eventually.
We haven't got that issue ever, Maybe you can refresh your device with other customized ROM.
I've had this problem, seems to be with HTC Sense itself since it's not a complete reboot and it recovers fairly fast. All the more reason to root and flash Cyanogenmod when an exploit and build comes out, this is my first Android phone and I'm not really enjoying Sense at all.
I suspect it might have something to do with memory card access. I plugged it into my laptop through removable disk mode and got an error message, and noticed it crashed when I tried to launch gallery which obviously accesses the memory card to find pictures etc.
So far I've sorted out memory card errors and I've removed all Sense widgets from the home screen and I don't seem to have any problems anymore!
For me this seems to somehow relate to alarm / clock settings, usually reboots shortly after this...
I had a reset when I was talking for more than 5 minutes
I've noticed it seems to stop when I'm using one of my own wallpapers, not an HTC Sense one.
It seems when I press the home button or just press "back" enough times to end up at home, the screen displays the HTC logo for a time then actually gets to the home screen. It's almost as if it's rebooting every time I go home, but music applications continue to play.
I am not rooted nor have I installed any custom firmware on my sensation. Is it just a lack of RAM?
seems like the sense UI is restarting. do u have installed any launcher ?
I have not installed any custom launchers.
is this not a common issue among sensation owners?
maybe I need to flash a custom rom that's more optimized...
Happened to me as well (so far, I've only seen it twice since buying the device (XE) 3 weeks ago). I'm on the stock ROM.
It seems when there are too many apps active, which require too much RAM, Android unoads Sense from memory.
You check what you have installed and running (not only in Task Manager, but also in the "Running Services" tab of the application manager.
This is very common; it's just an aspect of Sense. Some ROMs do it more than others but they all do it to some degree. I see it happen most often when you're running a lot of apps at the same time and then hit home.
Sent from my HTC Sensation Z710e using XDA App
HTC logo
I have started getting this recently, I assume it came with an alleged "upgrade".
The really useful people at HTC told me it was my fault for installing applications and suggested I do a factory reset.
As stated above, if you kill some apps, it seems to stop it.
I have also, with my limited ability tried to stop some stuff from loading.
If there was a guide somewhere to managing what loads, I think that would help a lot with this problem.
It's because there's not enough memory for it, forcing it to be closed and restarted. Rather common on these phones, and either you need nothing installed on the phone, or just use a different launcher that doesn't take as much memory to run. As soon as I changed launcher it runs perfectly. As soon as I change back the problem resurfaces.
android memory will auto shut any other program when the current program does not have enough memory...
Get spare parts and set the autokiller option to normal
I suggest you root and add (all the way at the bottom) line "ro.HOME_APP_ADJ=1" (without the quotes) to build.prop in /system
Problem solved.
Sent from my HTC Sensation Z710e using xda premium
no doubt there are many users on here who are quite happy to root their phone, or prepared to install "Spare Parts".
At my level of ability, I would appreciate being given information as to how to control this behaviour. I think the solution lies in being able to prevent some applications from running automatically on start-up and in effectively, that is, permanently, shutting down applications. I find that using task killers, the applications start running themselves again.
it does seem to me that the android system has a serious defect as no consumer is going to tolerate a situation where, every time one wants to carry out a task on the phone, one has to wait approximately 30 seconds. The level of documentation supplied with the system is quite atrocious.
ballyhooo said:
no doubt there are many users on here who are quite happy to root their phone, or prepared to install "Spare Parts".
At my level of ability, I would appreciate being given information as to how to control this behaviour. I think the solution lies in being able to prevent some applications from running automatically on start-up and in effectively, that is, permanently, shutting down applications. I find that using task killers, the applications start running themselves again.
it does seem to me that the android system has a serious defect as no consumer is going to tolerate a situation where, every time one wants to carry out a task on the phone, one has to wait approximately 30 seconds. The level of documentation supplied with the system is quite atrocious.
Click to expand...
Click to collapse
ballyhooo, I think you and I are on the same line on this.
There's definitely a bug there and I think HTC should be aware of it!!
I don't see the point for HTC to let everyone down the "root" avenue ... or may be I'm missing something.
How could we take it further?
All the Best
You do realise you don't need to be rooted to change launcher, right? It's as simple as going to the market and picking one you like.
Sent from my HTC sensation using Tapatalk
I know, but reading the various posts I understood it was one strong step toward fixing this ...
Sent from my HTC Sensation Z710e using XDA App
It's only installing one app, the only other alternative would be to rip sense out of the phone or somehow increase it's memory!
Sent from my HTC sensation using Tapatalk
Ok understood. I'll give it a try. Thanks
Sent from my HTC Sensation Z710e using XDA App
StuartTheFish said:
It's because there's not enough memory for it, forcing it to be closed and restarted. Rather common on these phones, and either you need nothing installed on the phone, or just use a different launcher that doesn't take as much memory to run. As soon as I changed launcher it runs perfectly. As soon as I change back the problem resurfaces.
Click to expand...
Click to collapse
BTW which one are you using?
Adw or another one?
Sent from my HTC Sensation Z710e using XDA App
I'm using spb shell 3d, but any other launchers will also work.
Sent from my HTC sensation using Tapatalk
I'm coming from a samsung vibrant and although it's slower it seems like it multitasks a lot better. I'm pretty sure this is due to sense taking up way too much ram. The phone is pretty fast opening up apps and I'll probly end up keeping it but I'm very disappointed in the multitasking. Also I can't count how many times I have pressed the home screen button and it has to reload the home screens because it runs out of ram. Is anyone else having this issue?
Sent from my HTC VLE_U using XDA
McQueefus said:
I'm coming from a samsung vibrant and although it's slower it seems like it multitasks a lot better. I'm pretty sure this is due to sense taking up way too much ram. The phone is pretty fast opening up apps and I'll probly end up keeping it but I'm very disappointed in the multitasking. Also I can't count how many times I have pressed the home screen button and it has to reload the home screens because it runs out of ram. Is anyone else having this issue?
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
I haven't had this issue have u thought about rooting it and installing a custom rom. I haven't had any ram issues at all. I'm on zero one rom
Sent from a guy living in a van down by the river
Yes I have thought about rooting it but I'm kinda scared. I'm not new to rooting phones( I've rooted every Android phone I have had) but this one scares me because of no removable battery. My vibrant was nice because of a program called Odin that saved me quite a few times when I've had a bad flash. Odin was a program that would flash the phone back to stock firmware no matter what happend to your phone which made the vibrant virtually unbrickable. Does HTC have any software that will do that?
Sent from my HTC VLE_U using XDA
McQueefus said:
Yes I have thought about rooting it but I'm kinda scared. I'm not new to rooting phones( I've rooted every Android phone I have had) but this one scares me because of no removable battery. My vibrant was nice because of a program called Odin that saved me quite a few times when I've had a bad flash. Odin was a program that would flash the phone back to stock firmware no matter what happend to your phone which made the vibrant virtually unbrickable. Does HTC have any software that will do that?
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
I know about Odin and no HTC software like that but if u follow the guides u wont break it. The T-Mobile guide here in the general swction works perfectly if your on tmobile Plus koush just released a stable recovery today through the rom manager app. So just follow that guide but instead of using that recovery he suggested in the thread just use the one in rom manager
Sent from a guy living in a van down by the river
Oh and if hold the power button for ten seconds or so it will do a hard reset of the phone no matter if the phone is stuck in a boot loop or not. I was stuck in a boot loop because I was trying to theme something and it was just boot looping and I held the power button and sure enough it turned off the phone and I was able to get into boot loader again. So not having a removable battery shouldn't be an issue
Sent from a guy living in a van down by the river
McQueefus said:
I'm coming from a samsung vibrant and although it's slower it seems like it multitasks a lot better. I'm pretty sure this is due to sense taking up way too much ram. The phone is pretty fast opening up apps and I'll probly end up keeping it but I'm very disappointed in the multitasking. Also I can't count how many times I have pressed the home screen button and it has to reload the home screens because it runs out of ram. Is anyone else having this issue?
Sent from my HTC S using XDA
Click to expand...
Click to collapse
Let's see your vibrant do this...https://www.youtube.com/watch?v=8o4mHPcZOsE&feature=youtube_gdata_player
You are right, this phone sucks!/sarcasm/
Sent from my cm_tenderloin using Xparent Cyan Tapatalk 2
lol, I watched that video before I bought this phone however, what the video doesn't show is that when you click on a app in the recent apps menu it usually has to reload the app so its not really truly multitasking. Android has a built in task manager that closes out the other apps when it needs more ram for the new app and because sence is a ram hog sometimes It will only allow me to run one app at a time. And i never said the phone sucks, I just said I was disappointed. I like the phone and I even like sence, ( its very sexy) but it uses way to much ram. Probably doesn't help that my home screens are loaded with Widgets too. : P
Sent from my HTC VLE_U using XDA
@ jriv,
My vibrant would also do a hard reset when you hold the power. However when I would bootloop and did that it would only reboot into a bootloop. Are u saying that you can reboot into recovery this way during a boot loop? I also had a Motorola cliq that I almost bricked but was able to pull out my SD card and put it in my computer so I could put another file on it and reflash the rom. With no external SD I am also hesitant.
Sent from my HTC VLE_U using XDA
McQueefus said:
@ jriv,
My vibrant would also do a hard reset when you hold the power. However when I would bootloop and did that it would only reboot into a bootloop. Are u saying that you can reboot into recovery this way during a boot loop? I also had a Motorola cliq that I almost bricked but was able to pull out my SD card and put it in my computer so I could put another file on it and reflash the rom. With no external SD I am also hesitant.
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
Yes if you hold power it will turn off the phone then you can hold the power button plus volume down and it boot into boot loader then from there u can select recovery.
Sent from a guy living in a van down by the river
And u shouldn't worry about external SD because the holding of the power button will turn the phone off no matter what and from there u can reboot into boot loader then recovery
Sent from a guy living in a van down by the river
Maybe I will check it out. I know if I keep it i will end up rooting it eventually but I am still trying to decide. The phones I had before the vibrant ( Motorola cliq and HTC my touch 3g) were a bit of a pain with radio compatability and roms. That is another reason I'm a little weary. I can't remember the last time ive had to use adb. Everything was so easy with the vibrant
Sent from my HTC VLE_U using XDA
McQueefus said:
Maybe I will check it out. I know if I keep it i will end up rooting it eventually but I am still trying to decide. The phones I had before the vibrant ( Motorola cliq and HTC my touch 3g) were a bit of a pain with radio compatability and roms. That is another reason I'm a little weary. I can't remember the last time ive had to use adb. Everything was so easy with the vibrant
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
Rooting is simple there is just a program you run and it roots you're phone for you.the other part is un locking the bootloader but there is instructions for that. As of right now there are no radios to choose from so all roms work pretty easy.
Sent from a guy living in a van down by the river
Is there a way to relock the bootloader and return to factory settings just in case I need to return the phone?
Sent from my HTC VLE_U using XDA
McQueefus said:
Is there a way to relock the bootloader and return to factory settings just in case I need to return the phone?
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
Yes on the htc site they tell u how to relock bootloader its just a command u run in adb
Sent from a guy living in a van down by the river
McQueefus said:
I'm coming from a samsung vibrant and although it's slower it seems like it multitasks a lot better. I'm pretty sure this is due to sense taking up way too much ram. The phone is pretty fast opening up apps and I'll probly end up keeping it but I'm very disappointed in the multitasking. Also I can't count how many times I have pressed the home screen button and it has to reload the home screens because it runs out of ram. Is anyone else having this issue?
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
"Loading" message on the home screen is caused by enabling a setting in "Developer options" called "Dont"t keep activities". This setting instructs the phone to "destroy" every activity as soon as you leave it. So in essence, everytime you leave the home screen to do anything else, the phone "destroys" HTC Sense. The loading message is HTC Sense being restarted once you exit to the home screen. Unchecking this "feature" will eliminate the "Loading" message.
Destroy activities seems clear by default. Was wondering if anyone played with the background process setting though...it has a default and 1-4 processes allowed.
el_smurfo said:
Destroy activities seems clear by default. Was wondering if anyone played with the background process setting though...it has a default and 1-4 processes allowed.
Click to expand...
Click to collapse
I think I hit it by mistake while in the developer options. It was only after being in here that the "loading" started happening. Clearing it resolved it for me. Not sure how the background processes setting changes things. I left it at default.
forget the developer options or scripts. they don't help.
as many of you know there're no multitasking issues on other recent android phones. you can leave games or streaming apps and come back to them half an hour later and still be in the same spot. with HOS as soon as you leave them, you're going to start over. the oom values don't help much with the situation as the phone has plenty of memory for any applications. the issue isn't the memory available, but how the phone manages saved states and KERNEL is responsible for that. so until a talented soul would be able to fix it on KERNEL level for us we're are stuck with it.
I have a Vibrant that I still mess with, if you ask me Odin sucks big time. It's more of a crutch then anything if you ask me. Of all the 5 android devices I hate the Vibrant the most. That being said it still is a good phone and the one I use currently is run Slim ICS.
I can tell you that you don't have to worry about the non-removable battery. Holding down the power button will always power off the phone. No need for a battery pull.
I can also tell you that multitasking SUCKS on the stock One S rom. The phone reloads apps much much more often then my other android devices.
See this 77 page thread on the ATT One X forum if you disagree. http://forum.xda-developers.com/showthread.php?t=1646409&highlight=multitasking
---------- Post added at 12:35 AM ---------- Previous post was at 12:33 AM ----------
mannequin said:
forget the developer options or scripts. they don't help.
as many of you know there're no multitasking issues on other recent android phones. you can leave games or streaming apps and come back to them half an hour later and still be in the same spot. with HOS as soon as you leave them, you're going to start over. the oom values don't help much with the situation as the phone has plenty of memory for any applications. the issue isn't the memory available, but how the phone manages saved states and KERNEL is responsible for that. so until a talented soul would be able to fix it on KERNEL level for us we're are stuck with it.
Click to expand...
Click to collapse
Bingo! Mannequin is spot on about the multitasking problem.
Hi,
since some time after I updated my sensation XE to ICS (stock) I have a problem with the launcher. Nearly every time I leave an app and sometimes even right after unlocking I get a white screen with only a green HTC logo, then after some time I see a "loading" note until I can finally use my phone. Sometimes the launcher restarts again right after it just came up.
I have looked for solutions and it was suggested to turn of fastboot and stop forcing hardware acceleration, which I did. But the issue still persists. I have quite a lot of apps installed, but I don't run many simultaneously. My first bet was juice defender ultimate, but deactivating that did not help.
The task-manager shows only the following active apps: Business Calendar, Contacts and Google services framework. The battery life is also pretty good so I don't think it's a problem with too many parallel tasks.
The phone is a European sensation XE running stock android 4.0.3, 3.32.401.105.
Any suggestions?
Fate
Hi, Just use a third party launcher and disable htc sense, I had the same issue on an asian "hk" sensation xe i got from amazon and use on tmobile us. It runs a lot better now and scores 2900 on quadrant vs 2370 with sense.
as far as I am aware that would require me to root my phone. Does anyone have a solution that would not require that?
Mine does it all the time, that's why I hardly ever use sense anymore. I run sslauncher and it never happens now. I'm sure it's a bug in sense.....
youR.Fate said:
as far as I am aware that would require me to root my phone. Does anyone have a solution that would not require that?
Click to expand...
Click to collapse
I had the same problem.
Go to:
Settings/Develop Option/Apps/Background Process Limit/Standard Limit.
That fixed the problem for me.
The Radius Kid said:
I had the same problem.
Go to:
Settings/Develop Option/Apps/Background Process Limit/Standard Limit.
That fixed the problem for me.
Click to expand...
Click to collapse
That option is already correct on my phone.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
Sent my phone for repair to htc, they replaced the motherboard, and I'm all good once again.
Sent from my HTC Sensation using XDA
ahmadmfz said:
Sent my phone for repair to htc, they replaced the motherboard, and I'm all good once again.
Sent from my HTC Sensation using XDA
Click to expand...
Click to collapse
The issue seems more like a software problem to me...
My wife haqd the same issue on her O2 supplied XE, a quick unlock and flash of ARHD and it is all fixed.
This does not help you though if you don't want to root
therealbroxy said:
My wife haqd the same issue on her O2 supplied XE, a quick unlock and flash of ARHD and it is all fixed.
This does not help you though if you don't want to root
Click to expand...
Click to collapse
I have just contacted htc in the matter, let's see what they say. If they can't fix it then I will probably root and switch to trebuchet launcher.
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
Update:
I shut down the phone and removed the battery and the micro sd card, since I wanted to try something. When I inserted the sd card and started it again my Problem was gone. I changed nothing on the sd card.
Phone keep randomly turning off, even with a full charge? Tried different Roms, but nothing changes? New battery doesn't do the trick? Me too, until I found a post on a Vodaphone site that said that multiple copies of HTC Sense was to blame, and that if you go into SETTINGS, then APPS, then select the ALL tab, scroll down to HTC SENSE and Disable the oldest one, then reboot, all my problems would be solved.....
And they have
Hope this helps somebody else and hope it's easier to find than the original post
Another thing that may be the culprit is that the battery is not connecting to the pins correctly. In which case a piece of paper can do the trick! Just lodge it above the battery so that it presses it firmly down onto the pins and you should see no more reboots!
Did the trick for me on several occasions
Did the pack the battery thing at first, and it did seem to work until I upgraded the battery to an Anker.....
Also, ROFL at my spelling mistake in the title. Was definately meant to say Sensation :nod:
XR33 said:
Phone keep randomly turning off, even with a full charge? Tried different Roms, but nothing changes? New battery doesn't do the trick? Me too, until I found a post on a Vodaphone site that said that multiple copies of HTC Sense was to blame, and that if you go into SETTINGS, then APPS, then select the ALL tab, scroll down to HTC SENSE and Disable the oldest one, then reboot, all my problems would be solved.....
And they have
Hope this helps somebody else and hope it's easier to find than the original post
Click to expand...
Click to collapse
Disabled it, see how it works.
Can you link to the original post on the Vodafone site?
Thanks
mardum said:
Disabled it, see how it works.
Can you link to the original post on the Vodafone site?
Thanks
Click to expand...
Click to collapse
Took some finding the second time round too lol - http://forum.vodafone.co.uk/t5/HTC/HTC-Sensation-crashing-constantly/td-p/1163449
Post 9 :thumbs:
Anyway, i disabled it since yesterday.
Everything fine so far.
Just had a random restart, the first one since I disabled old sense.
ARHD 7.3 stock kernel.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 4 Beta
Had a couple more today.
Don't think disabling old htc sense does the trick bro
mardum said:
Had a couple more today.
Don't think disabling old htc sense does the trick bro
Click to expand...
Click to collapse
Only had two shutdowns in the last week and both those were after long gaming sessions in the mornings. That's quite an improvement compared to the 7 or 8 I was getting a day. Sorry it hasn't worked for you though.
Had a few more today too.
I am desperate and willing to try anything.
Maybe, I'll enable it and compare to how it was before.
I should probably get another phone (one S, one mini)
My brother has this problem as well. If you find a fix please tell me.
Sent from my HTC Sensation using xda app-developers app
Randomly restarting of Sensation it's Snapdragon problem, not software. Sometime it's PowerManager IC problem, but then You should see problem with battery level. Once- it's full, and while ago -almost empty etc. Same problem is with Amaze 4G and other with same CPU.
A friend of mine just started having this issue, after upgrading ROM.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 4 Beta
My wife's used to have constant reboots daily, stock, rooted,then soff. All rebooted. Then I tried flashing in a certain order the worked with no more reboots.
1.full wipe
2.flash firmware(only once of course)
3.boot into recovery full wipe
4.flash rom
Sent from my T-Mobile myTouch 4G using xda premium
I only flash ROM, as I don't need to flash firmware every time.
I like ARHD ROMs. It happens even when I do full wipe and it laso started happening to a friend, who didn't have this problem before, same ROM as me.
kwaku85 said:
Randomly restarting of Sensation it's Snapdragon problem, not software. Sometime it's PowerManager IC problem, but then You should see problem with battery level. Once- it's full, and while ago -almost empty etc. Same problem is with Amaze 4G and other with same CPU.
Click to expand...
Click to collapse
Anyway to fix this?
Sent from my HTC Sensation using xda app-developers app
My post says to only flash firmware once but if u flash firmware then go back to recovery you'll notice it has an error mounting a partition and to perform full wipe. Also phone doesn't boot until wiping cache and dalvik. I'm just saayong what worked for me when I thought all was lost and tried every ROM
Sent from my GT-P3110 using xda app-developers app
I tried wiping cache and dalvik without any benefit regarding restarts/turn-offs.
Anyway, depending on the ROM I am using, sometimes I get random restarts, sometimes turn offs.
Well I suggest trying the method I posted. I know sounds like it won't do much but I'm I'm telling u I had reboots like crazy everyday and once I flashed in that order it stopped COMPLETLY. So make a back up and try to start all over with firmware and everything.
Sent from my Dark Unicorn Resurrected v4.1 using xda premium
OK, I will try that.
Anyway, I was on stock kernel and now I just flashed SebastianFM, see how this works, better or worse.
I'm also thinking about trying another ROM.
//LE: with SebastianFM's Overclocked Kernel, I already had a few restarts :-\