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Weak display glue & creaking camera?

Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2

ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
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Click to collapse
I think so. Mine has none of those issues and is very solid.

Yes you should go back. You are paying good money for that phone and the service! Also, there is an old saying that I think that AT&T is forgetting or has forgotten. "The customer is always right."
I am shocked a little that she would just pooh pooh it off like it was all cool and that you would believe that they are all that way? Such a shame that these new shiny expensive phones are having these cosmetic flaws. There was an issue of a discolouration on one of the newer Sony phones.. *shakes head* Hate to say it but this phone was ruined for me when I found out it was gonna be only 16gig..
Good luck there, friend

It's hit or miss just like anything else. I hate doing unnecessary exchanges for small petty stuff.
Sent from my HTC One X using xda premium

Take it in and demand a new phone. What you are describing are definitely defects with your particular phone, mine is flawless. You paid good money for that thing and are stuck with it for two years, you should not have to settle for anything less than a perfect device.
Sent from my HTC One X using XDA

Wow, that kind of pisses me off for some reason. Don't let retarded ATT personnel tell you what is expected build quality. Most of those floor clerks don't know their ass from their elbow when it comes to technology. Like the other dudes said, take it back and ask for an exchange, make them bring out two or three other units and pick the most solid one of the bunch. You're paying multi-hundred dollars for it and signing a two year contract, don't let those same retards that told me the one x has "a amoled screen" and that I should get it because "it works even with a lumia 900 sim card" lecture you about build quality.

ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Most of our htc one x have this light leak from the buttons, look for the thread, its normal.
The camera area is plastic.
and can you post a picture/video of the screen issue? just so we can get a idea of how much you are pushing it in lol

Yea that's a defect, you should able to exchange that...

ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
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Click to collapse
I had similar issues with the creaking and the top right of the screen being "mushy". I had bought mine outright at BestBuy and I took it back and told them it was a defect confirmed online, which for the most part is. When I got the next one not a single creak and screen is solid.
Just take it back and tell them you did your research on the issue and found that it is indeed a defect, because it is.

Common with HTC out seems. My inspire was exactly the same.
Sent from my SGH-I777 using xda premium

Here's some pictures: http://imgur.com/a/od8u0
I just noticed that, if I press on the screen (not even that hard) in the bottom half, it does what you see in the third picture, almost as if the display is too close to the glass.
Sent from my Transformer Prime TF201 using Tapatalk 2

ThisWasATriumph said:
I think so. Mine has none of those issues and is very solid.
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Click to collapse
Agreed...Even mine doesnt have these issues...you should get it exchanged...

Awesome! Went to the AT&T store again, got a manager, they basically said "oh yeah well that's just how displays work, if you touch a TV screen with enough pressure it does that too". I told them I only have to lightly tap on the screen for it to warp, and they said because the phone just came out last week they haven't gotten enough feedback from people to know of any potential issues, and if my problem was impairing my use of the phone then they'd replace it, but because I can still use it they "can't replace it". He said he was going to email his HTC rep and see if my problem is a common issue, and let me know later today.
That is such bull****, they can't replace it because it hasn't been out long enough and it's only a cosmetic problem? I clearly showed them how it was different from the display models, and they still said oh its just too new to tell. Great.
Sent from my HTC One X using Tapatalk 2

ShotSkydiver said:
Awesome! Went to the AT&T store again, got a manager, they basically said "oh yeah well that's just how displays work, if you touch a TV screen with enough pressure it does that too". I told them I only have to lightly tap on the screen for it to warp, and they said because the phone just came out last week they haven't gotten enough feedback from people to know of any potential issues, and if my problem was impairing my use of the phone then they'd replace it, but because I can still use it they "can't replace it". He said he was going to email his HTC rep and see if my problem is a common issue, and let me know later today.
That is such bull****, they can't replace it because it hasn't been out long enough and it's only a cosmetic problem? I clearly showed them how it was different from the display models, and they still said oh its just too new to tell. Great.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Go to a different store, post on their forum, "tweet" at them, hit them on facebook.
Honestly, it seems like the social media people at AT&T do a lot better.
Worst case scenario? return the damn thing and take your money elsewhere.

eallan said:
Go to a different store, post on their forum, "tweet" at them, hit them on facebook.
Honestly, it seems like the social media people at AT&T do a lot better.
Worst case scenario? return the damn thing and take your money elsewhere.
Click to expand...
Click to collapse
Is it possible to do an exchange at a different store than the one I bought it from?
Sent from my HTC One X using Tapatalk 2

ShotSkydiver said:
Is it possible to do an exchange at a different store than the one I bought it from?
Sent from my HTC One X using Tapatalk 2
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Click to collapse
AT&T told me if I wanted to exchange it I would have to go down town to one of their offices. Apparently they wouldn't let me exchange it at that store. Which is kinda bull, since it's an official AT&T store.
Sent from my HTC One X

I noticed that the lower part of the screen was not as flush as the top. I just went around the whole phone applying slight pressure and it appears to be flush now. Even before, the difference was negligible.
I saw your pictures too. To be honest, mine does the same but you have to apply some pressure. Same when pressure is applied to the screen.
The screens are VERY close and often adhered to the glass, so yes, pressing down will cause that.
I can replicate the very same thing you show in your pictures, but I do have to apply pressure. This amount of pressure I would NEVER apply in a day to day use.
Looking at your fingers, I can also tell you're applying similar pressure. (the tip of your nail has been pressed so far that the blood flow has been restricted, thus the faded, white hue under the tip of your nail)
I can only conclude that you're being anal about this issue.
If there is light leakage to the extent you have shown WITHOUT applying pressure, I can see why you'd want to exchange.
I just think you're nitpicking at an issue that doesn't exist.
I'm not saying that all phones are flawless or that this phone is flawless. But my hardware resembles what you have described, but I consider them as non issues because they're not really issues at all.
However, when it comes to software of this phone. There is a LOT of be desired, and I've only had the device a few hours.
HORRRRRRIBLE!!!! keyboard, just atrocious.
Weak wi-fi signal, I'm 20 ft from the router with no walls, WTF.
Random network disconnects
flawed multi-tasking
These are the issues you should be MORE worried about.

n19htmare said:
I noticed that the lower part of the screen was not as flush as the top. I just went around the whole phone applying slight pressure and it appears to be flush now. Even before, the difference was negligible.
I saw your pictures too. To be honest, mine does the same but you have to apply some pressure. Same when pressure is applied to the screen.
The screens are VERY close and often adhered to the glass, so yes, pressing down will cause that.
I can replicate the very same thing you show in your pictures, but I do have to apply pressure. This amount of pressure I would NEVER apply in a day to day use.
Looking at your fingers, I can also tell you're applying similar pressure. (the tip of your nail has been pressed so far that the blood flow has been restricted, thus the faded, white hue under the tip of your nail)
I can only conclude that you're being anal about this issue.
If there is light leakage to the extent you have shown WITHOUT applying pressure, I can see why you'd want to exchange.
I just think you're nitpicking.
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That's what I thought at first, too. I felt silly for going in there yesterday. But today, its gotten worse; I'm typing this on my phone right now and I can see the lower screen warping as I type. I agree with you, when I took those pictures last night I had to apply slight pressure in the corners to get that effect. However, now all it takes is a regular tap on the lower right quadrant of the screen to see the screen warp. For example, if I press and hold on my home screen (with a gray background) to pull up the wallpaper menu, the screen looks like it does in the third picture I posted. That's definitely not normal behavior.
Sent from my HTC One X using Tapatalk 2

ShotSkydiver said:
That's what I thought at first, too. I felt silly for going in there yesterday. But today, its gotten worse; I'm typing this on my phone right now and I can see the lower screen warping as I type. I agree with you, when I took those pictures last night I had to apply slight pressure in the corners to get that effect. However, now all it takes is a regular tap on the lower right quadrant of the screen to see the screen warp. For example, if I press and hold on my home screen (with a gray background) to pull up the wallpaper menu, the screen looks like it does in the third picture I posted. That's definitely not normal behavior.
Sent from my HTC One X using Tapatalk 2
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Sorry I didn't mean to come off as an ass, but your issue MAY be legit, I'm not saying you're lying or anything . Just lots of people on the forums tend to make a mountain out of a mole.
here is my advice. You have 14 days to return the device. I say use it and see what happens. OFTEN times, because of rush to deliver, these phones go from the line into the box, then into the box and then a box....
Basically, let it air out, any glue used to adhere the screen to glass may still be curing.
I've read multiple cases where after a week, similar issues have disappeared.
14 satisfaction policy (30 in CA).... return it and go from there if you can't get anywhere with an exchange.

n19htmare said:
Sorry I didn't mean to come off as an ass, but your issue MAY be legit, I'm not saying you're lying or anything . Just lots of people on the forums tend to make a mountain out of a mole.
here is my advice. You have 14 days to return the device. I say use it and see what happens. OFTEN times, because of rush to deliver, these phones go from the line into the box, then into the box and then a box....
Basically, let it air out, any glue used to adhere the screen to glass may still be curing.
I've read multiple cases where after a week, similar issues have disappeared.
14 satisfaction policy (30 in CA).... return it and go from there if you can't get anywhere with an exchange.
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Click to collapse
No, you're fine, I felt like I was just being anal about it as well.
30 here in Arizona as well. So, if they won't exchange it, at least I can return it and buy another one right there.
Sent from my HTC One X using Tapatalk 2

Check your screen for dead/stuck (sub)pixels.

Ok, so I am on my second One X now and both have had more than 1 dead/stuck pixel. You probably have some too and just haven't noticed it yet. The easiest way to check is to set the brightness to max then set the background to full black (you can get dead pixel testers from the market). You will see small bright spots. Look closely and maybe you might have to tilt the phone to slight angles to catch the sub pixels.
One phone I have has 13 bad pixels and the other has 3. Terrible QC.

My second replacement device had a handful of buggy pixels. They would flash on certain backgrounds. Got my third replacement, and it is perfect. I have no intention of painstakingly examining for ones I can't see. If I can't see them I don't want to know about them.
Rabble rabble rabble.

If i have to do all that to notice them then I am not worried about it.
Sent from my HTC One X using Tapatalk 2

powerwagon said:
If i have to do all that to notice them then I am not worried about it.
Sent from my HTC One X using Tapatalk 2
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The thing is you will eventually notice them and then by then it might be too late to exchange it. It's not like setting the screen to max brightness and a solid black background is something that will never happen on your device...

I have only one. I can only see it if i look for it hard though at an angle. Not enough for me to go out and replace risking a worse one. But kinda discouraging... Still in my 30 to decide if to keep in general
Sent from my HTC One X

voluptuary said:
The thing is you will eventually notice them and then by then it might be too late to exchange it. It's not like setting the screen to max brightness and a solid black background is something that will never happen on your device...
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No no, it really is.

I have zero. I have ocd about dead pixles and have been checking every other day
Sent from my HTC One X using Tapatalk 2

I must have got lucky because my One X doesn't seem to have any dead or stuck pixels. I remember my PSP having multiple stuck pixels and that drove me crazy each time I used it because a couple were in the middle of the screen.

my first one had one dead pixel and back light bleed on the bottom, replaced it and my replacement is perfect.
Sent from my HTC One X using XDA

No dead pixels here. Like davis, I had a stuck pixel on my PSP and it drove me nuts (replacement screen i got for 40$ from hong kong so nbd) Theres a tiny scratch in the glass of my Captivate which holds skin oil and refracts different colors like a CRT screen would do. That is by far much more annoying to me.

I got my phone yesterday and didnt notice it then, but now I see a dead pixel right smack in the center of the screen. It only shows on much lighter backgrounds, but my eyes keep gravitating to it. I might have to get it replaced. I hate that because I have my phone completely how I want it set up right now.

powerwagon said:
If i have to do all that to notice them then I am not worried about it.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
exactly what i was thinking

I found one that I can see ONLY when I use a screen test app on black background in the top right corner...going to exchange it. It's free to do so...so why the hell not?

Wow. This thread had me worried, as I've not closely examined my display yet.
I used a dead pixel tester from the market. Set brightness to 100%. The app cycled through several colors, including black and white.
I have 0 dead\stuck pixels. What a relief

No dead pixels for me either!
davis7198 said:
I must have got lucky because my One X doesn't seem to have any dead or stuck pixels. I remember my PSP having multiple stuck pixels and that drove me crazy each time I used it because a couple were in the middle of the screen.
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Click to collapse
Dude, I remember buying the original psp on launch from my local bestbuy, bought the extended warranty they offered for up to 2 years and took my psp back to them after a 1.5 years and switched for a brand new one. My problem was 2 dead pixels on the bottom of the screen.

I've got one dead pixel. Either that or it's a piece of dust. Prolly dust since it's grey and doesn't really light up. Luckily it's in the top left corner and I have a grey widget there. You can't really see it.
*looks for it*
Actually... I can't find it today. It was there before, I swear.
Maybe it was actually dust....
Sent from my HTC One X

Checked the first day. Found none. Not going to be obsessively looking for one at this point. Had a little light bleed at the bottom, but i turned off the backlight on the capacitive buttons. I prefer it that way. Better reading/watching experience in dim environments.

Found one in the upper right corner. Impossible to notice unless I have a dark background present. Added with the fact that the screen is super high res its so small that I could care less.
I'm not going to risk receiving a phone with more problems for 1 dead pixel which I barely notice.

enviii said:
Found one in the upper right corner. Impossible to notice unless I have a dark background present. Added with the fact that the screen is super high res its so small that I could care less.
I'm not going to risk receiving a phone with more problems for 1 dead pixel which I barely notice.
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My thoughts exactly.
Sent from my HTC One X

bradleyG said:
my first one had one dead pixel and back light bleed on the bottom, replaced it and my replacement is perfect.
Sent from my HTC One X using XDA
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Click to collapse
I'm on my 3rd (and final) One X but all three I've had haven't had any dead pixels.
Btw can someone post a picture of what the light bleed looks like? I'd like to know if mine has it but I don't know what to look for. Everything seems ok.

I'm just going to deal with it

Got a new HTC One X Rogers version.
One dead pixel.
Screen ripples with pressure on the side.
Small light bleeding at the bottom.
That's about it.
I bought it off someone. No returning it.
I'm going to try my best to deal with it, I mean who cares about the light bleed? I'm not staring at a black background in the dark all night so I won't see it much, the dead pixel is so tiny and somewhere where I won't notice it too often unless I look and I never regularly apply that much pressure when using my phone so the other issue is okay too. Phew... calm down. No need to resell it. Ugh.
Whatever this is a decent phone but HTC get your freaking QC together.

hadrice said:
Got a new HTC One X Rogers version.
One dead pixel.
Screen ripples with pressure on the side.
Small light bleeding at the bottom.
That's about it.
I bought it off someone. No returning it.
I'm going to try my best to deal with it, I mean who cares about the light bleed? I'm not staring at a black background in the dark all night so I won't see it much, the dead pixel is so tiny and somewhere where I won't notice it too often unless I look and I never regularly apply that much pressure when using my phone so the other issue is okay too. Phew... calm down. No need to resell it. Ugh.
Whatever this is a decent phone but HTC get your freaking QC together.
Click to expand...
Click to collapse
Every One X I've seen has that screen ripple when putting quite a bit of pressure on the sides/corners of the display

Okay that means all I'm really dealing with is the light leak (makes the bottom part of phone bright and a dead pixel.
For instance it's black but around the bottom there is globs of light that makes it slightly less black and more grey... light leak. Meh barely noticeable.
YES I CAN DEAL WITH IT A FREAKING DEAD PIXEL PHEW. I CAN DO IT.

I returned mine over a dead pixel, it also had light bleed but I was fine with that. My new one is flawless in every aspect.
Sent from my HTC One X using XDA

Sigh... still trying to deal with it lol but this is really so disappointing...
The fact that HTC has such a great design but this phone is screwed up by the various issues because HTC doesn't have good QC.
Dead pixels
Wifi Issue
Screen Banding
Screen flickering
Screen rippling
Build Quality in general from creaking to glass problems
List goes on. Honestly I had a Galaxy Note before this.... 0 problems.

hadrice said:
Sigh... still trying to deal with it lol but this is really so disappointing...
The fact that HTC has such a great design but this phone is screwed up by the various issues because HTC doesn't have good QC.
Dead pixels
Wifi Issue
Screen Banding
Screen flickering
Screen rippling
Build Quality in general from creaking to glass problems
List goes on. Honestly I had a Galaxy Note before this.... 0 problems.
Click to expand...
Click to collapse
Awww man u left to note??? Id never get rid out it for a one x lol
Im not.bashing.u bro! !! Just saying my opinion but man u can handle that pixle issue!!! Or go get note back
Sent from my SAMSUNG-SGH-I717 using xda premium

Haha Yeah, I'm quite pleased except with these two issues...
Galaxy Note was a bit too unpolished with TouchWiz 4.0 and I didn't want to brick it with flashing ROMs and I figured the Sense 4.0 would be smooth and I was right.
Stupid dead pixel. That's all that's bothering me right now because that's all that I can see ATM haha.
Naw it's sold ):

all i have is a little bit of light bleed from the bottom which from the looks of it most people have.
Ohh, dont push on the screen

I figured out my bleed at the bottom was actually light spilling from the capacitive buttons.. OP did you try a pixel fixer app? Worked on my nexus1 back in the day.
Sent from my HTC One X using xda premium

Probably same here for me too, capacitative button light leak. Meh :/ And I did but it doesn't seem to work. I assume it's stuck and not dead because it's white lights up?

Try rubbing it with a pencil eraser. Also, the Amaze suffers from light-bleed from the capacitive keys too, I'm sure a fix to turn them off will be out in time.

[Q] How many hox have you gone through?

So I am just wondering if I'm just have a run of bad luck. Bought my one x the release day. Few days later started seeing dead pixels all over the screen. Took it to att and they swap it out no problem.
Second one seem fine the first day but then I notice tons of light leakage like the screen wasnt in all the way around the bottom and right side. The screen would also wiggle and make a popping sound if I pressed on it on the bottem left corner, right corner, and top right corner. The plastic on the bottom would also move if I pressed it.
I happen to luck out and found an att close by that had one in (damn you apple). Now this one the screen is clicking even worse than the second one. If I wipe the screen off I can hear it clicking and popping with even the lightest pressure. Also have light leakage across the bottom again and what looks like single dots almost like a dead pixel even though there is no pixel by the buttons where light is shining through the black. I expect to have att replace this one also.
So I was just wondering am I have terrible luck or should I expect this from all hox? I love the device but really wont keep it if I keep getting shotty devices.

That's some pretty bad luck... Still on my first. No problems except for the tiniest bit of bleed on one side, and I cannot over emphasize tiny. Hope it stays that way too.

Still on first as well
Sent from my HTC One X using Tapatalk 2

Still on first.
Sent from my HTC One X using xda premium

You must have been on a streak of bad luck for your HOX...

I am currently on my second. The first one had a defect in the upper-right side (near the volume rocker and front-facing camera) where it would very loudly "creak" whenever I picked it up and/or was using it. And the screen/display in that area was "mushy" as I was able to be push the internal casing into the polycarbonate shell a few millimeters without hardly any force at all.
I bought it at Best Buy and when I brought it in I just asked IF it would be considered a defect and they suggested replacing it without me even asking. The second one I got is very solid in comparison to the issues from the first one but the volume rocker does "wiggle" a bit and the bottom (near the microphone) "creaks" but only if I apply direct pressure on it. I understand the nature of how the internal "frame" is placed into the "shell" so I don't think those are issues at all so I am very pleased with the build quality. Also, I keep it in a Otterbox Defender now so I don't even notice either issue at all.

This sucks that I'm having this luck but thanks for the feed back.
Sent from my HTC One X using XDA

Some of these small creeks or wiggles are somethings that might just need to be accepted. We are too often perfectionists. Not realists.
Sent from my HTC One X using xda premium

cpcrazyfly said:
Some of these small creeks or wiggles are somethings that might just need to be accepted. We are too often perfectionists. Not realists.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I agree that we can sometimes expect too much.
The One X is unique in it's design in that the "internal frame" that holds the display, screen, motherboard, battery, etc. actually "snaps" into the outer polycarbonate shell, not with screws like almost all other smartphones.
The "creak" that was coming from my first HOX was an undeniable defect, it was so loud the BB employees could hear it over all the crowd noise and it would do that just by handling it normally, not to mention the screen had way too much "give". The "creak" in my second HOX is probably just a "normal" side-effect of the design, as it is very faint and only happens when I try, and I have totally accepted that (as I have already mentioned I see it as a non-issue).
But to be honest, I don't think the consumer should just "accept" flaws and poor build quality, things should not "creak" or "wiggle" (that were never meant to) within a few days of use. Some people can deal with it but we should not have to, so if someone is unhappy with their product then they have every right to exchange it or return it.

I'm on my second, first one swapped for connection issues (had to toggle airplane mode for it to work any time I lost service or was in an area with poor reception)... Only to find out that my second does the exact same thing.. considering swapping again because 1.85 screwed it up even more.
Sent from my HTC One X using XDA

cpcrazyfly said:
Some of these small creeks or wiggles are somethings that might just need to be accepted. We are too often perfectionists. Not realists.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I agree that often perfectionist and it's my downfall. I'm ok with the very small light leak I have on this one . But just touching my screen near top and hearing it "pop" just shouldn't happen and afraid it will get worse as time goes on. And seeing as I bought this phone out right I don't feel as if I'm being to unreasonable. I mean I must of traded in 20-35 iPhones in my time for even smaller defects. Going back to the iPhone 3g.
Sent from my HTC One X using XDA

Uuuummmm..... My HTC does not have any of the problems that people have mentioned in the thread. No bleeding light, creeking noises or pixel issues. Not one single issue. I have even dropped it about 5 times and it skidded about 10 feet each time. Still good as new. Actually the builded quality for me compared to the Sony phone is night and day. Sorry to hear about everyone bad luck. So far its been the best phone that I have owned.
Sent from my HTC One X using XDA

I will comment that the camera lens is of a stupid design. That lens got scratched in about 5 minutes of ownership. Just lucky that the scratch is not showing up in photos.
Sent from my HTC One X using XDA

Blue Tint Screen?

Hello,
So I got the HTC One X last week and the first one had a dead pixel so I swapped that one out. Depending on the day I go to the store, you see sometimes a nice lady is there or a mean lady is there. The store is Target Mobile. The mean lady I don't think has a blink of an idea of what cell phones are. She doesn't even know what a dead pixel is...
Anyways, so my new replacement phone seemed to be perfect, however starting from the bottom of the screen it has a visible blue tint and as you look at the screen from bottom to top, it seems to disappear. By this I mean the screen looks like a grayscale graph but instead it starts with a moderate blue tint and to an accurate white. It's actually really annoying when I'm typing in landscape mode beause the color differentations of the halves of the screen. Also, it seems like a piece inside the camera is loose because when I shake the phone there seems to be something inside moving. Also when I focus in the camera, it makes a physical click whenever I focus. So are these reasons enough to convince the sales rep to swap out my phone?
When I was changing my dead piexeled phone, she said " How do you know that it is defective. That may be the way the manufactuer makes it...
Anyways do you guys have any other counterpunchlines to use when she says stupid things like this?
Thank and sorry for this WOT.

I gave up looking for a phone without dead pixels. I tried to exchange my 2nd and two AT&T employees claimed that they couldn't see them. I almost wanted to tell them to get their eyes checked because I can see them at full arm length extension.
But screw it. I'm sick of wasting my time trying to find the perfect screen. I feel like the dead pixel epidemic is getting even worse with these super high res, high DPI screens.
From what you explained, I would exchange it. Is it obvious? If so it will be an easy exchange. Inspect the new phone carefully before agreeing to accept it.

I can see what appears to be a small fingerprint size bluish smudge in the upper right quarter of my screen. I actually only notice it on gray screens.
I keep telling myself it's not there in order to make myself believe it is truly the best phone ever.
So in an act of complete contrition, I'm going to rescind what I just said about the bluish smudge...
My screen is perfect... Hahahaha
Sent from my HTC One X using xda premium

Ps. My I miss the super amoled screen on my Samsung nexus s and captivate.
Sent from my HTC One X using xda premium

nespid said:
I can see what appears to be a small fingerprint size bluish smudge in the upper right quarter of my screen. I actually only notice it on gray screens.
I keep telling myself it's not there in order to make myself believe it is truly the best phone ever.
So in an act of complete contrition, I'm going to rescind what I just said about the bluish smudge...
My screen is perfect... Hahahaha
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I actually have the same issue with my screen! I'm going later today to get mine swapped out. It's not too bad right now, but I don't want it to get worse later.
Sent from my HTC One X

nespid said:
I can see what appears to be a small fingerprint size bluish smudge in the upper right quarter of my screen. I actually only notice it on gray screens.
I keep telling myself it's not there in order to make myself believe it is truly the best phone ever.
So in an act of complete contrition, I'm going to rescind what I just said about the bluish smudge...
My screen is perfect... Hahahaha
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Mine has exactly this in the middle of the screen. I can only see it in dark rooms when on a dark screen. It looks exactly like a finger smudge. I almost took it back at the 30 day mark, but was scared of getting one with dead pixels. so like you I convinced myself it wasn't there. It was, but now it isn't

I havent seen any blue tint or dead pixels on my One X

Lol "ignore it till it goes away"
Sent from my HTC One X using xda premium

This issue is not on the one x+, for anyone considering the upgrade.
Sent from my HTC One X+ using xda app-developers app