Database Info

[Q] Anyone else got a Call from HTC about leaving unhappy feedback from emails.

Ok I just got a random call from some guy from HTC, said his name was Eric but would not give a last name. He wanted to "follow up" on me saying I was unhappy about the whole S-Off/Bootloader thing. I he kept skirting the question of "Are we going to get out bootloaders unlocked or not?" He finally told me that they were waiting on Corporate to let "Them" know WHEN they would be unlocked, so I asked him to confirm that he just said at some point they would be unlocked, and he back tracked really fast and said IF they would be unlocked, and his dept. did not expect to know anything for a "month or two", but HTC was watching Twitter and Facebook and know the customers are unhappy, and they strive to make thier customers happy...yada ..yada..yada....I told him at this point a simple Yes or No would make me happy, but we all know I didn't get that either. So has anyone else got a call from "Eric" or one of his friends over at HTC? Maybe if they work together they can find thier asses from a hole in the ground!

I honestly feel bad for Eric. Low level outbound call center representative. His whole job is centered around contacting angry customers and trying to pacify their concerns without giving straight answers (which he probably doesn't even truly have).
I'm glad you didn't claim to tear him a new asshole or anything. Bottom line, let's hope the bootloaders are unlocked soon and Eric can take a breather right along with us.
Sent from my HTC Sensation 4G using XDA App

No actually I was very nice to him. I even told him I was frustrated at the situation and NOT at him and I felt bad for him too. I think it is a shame HTC has hung these poor people out to dry with no real answers for anyone. I really would hate to have his job right now.

Well that's good! Although when I worked in a call center, if the person I was taking to sounded like a cute girl, it made my job so much better
Sent from my HTC Sensation 4G using XDA App

I don't believe that they will open the bootloader
.
It's been now almost two months since the first Sensation hit the market on 19th May. We all want to believe the unconfirmed rumours (on FB, Twitter, but non on any official HTC site or document) that they will open the Bootloader, first for new handsets and then to us who have already got the unit.
The fact that there are some S-OFF unit circling around just shows that they know how to do it, but are not willing to roll it over to us.
I have lost all faith in HTC in this matter and now rely on those wonderful and talented developers to crack it.
.

Hi Chaps,
I've been having an issue with the signal on my phone, am now on my 4th Sensation..
I was on the phone to a really helpful chap at HTC and we were discussing exchanging my vodafone branded handset for an unbranded one (was never going to happen) but then I asked about rooting and unlocking the bootloader.
He went and had a chat with a colleague and came back and said that when the bootloader is unlocked, I will be able to flash the non branded firmware.
Rooting will void warranty, but flashing another firmware will be fine.
He confirmed this with another colleague, but as far as I can see, we will DEFINITELY get unlocked bootloader.
He didn't know when, but he didn't feel it would be too long to wait now!
Sorry for the off topic - though it is related...

I received a call from HTC from leaving a negative review from a survey they sent to me regarding an email I received from customer support. Basically said the same thing about the bootloader but did know about the temporary root for the Sensation. I guess that they are watching the dev. forum.

paulmor said:
.
It's been know almost two months since the first Sensation hit the market on 19th May. We all want to believe the unconfirmed rumours (on FB, Twitter, but non on any official HTC site or document) that they will open the Bootloader, first for new handsets and then to us who have already got the unit.
The fact that there are some S-OFF unit circling around just shows that they know how to do it, but are just not willing to roll it over to us.
I have lost all faith in HTC in this matter and now rely on those wonderful and talented developers to crack it.
.
Click to expand...
Click to collapse
Of course they know what to do. They knew since day one. It's their device and their bootloader. IMO the problem are the carriers. HTC knows that people are unhappy with the locked bootloader policy and that they have to give their customers what they want or else there will be consequences. But on the other hand they have to keep the carriers happy. I believe they will leak the way and let the devs do the rest

Same here! I have faith that they will figure it out. )

No not off topic really. I was just really shocked when I got the call from HTC. I really did not expect to hear from them. Like I said I felt bad for the guy, but I feel that they should at least give us a yes or no. For that I have lost alot of faith in the company.

Hmmm.... Just got this in my email.
HTC wrote: "Hi Traci! We are sticking by our decision to provide a way for our users to be able to unlock their bootloaders. We appreciate your patience and will provide an update with more information as soon as we can."

anglkitty77 said:
Hmmm.... Just got this in my email.
HTC wrote: "Hi Traci! We are sticking by our decision to provide a way for our users to be able to unlock their bootloaders. We appreciate your patience and will provide an update with more information as soon as we can."
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Click to collapse
Now they are just copy and pasting. I received that exact email from them a week ago.
Sent from my HTC Sensation 4G using XDA App

I received a call from a Gordon, and some girl on two seperate occasions. They are in my voicemail ...was planning to call them back.
Anyways, these were for my Mytough4g complaint, fwiw.

Towle said:
Now they are just copy and pasting. I received that exact email from them a week ago.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
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Well at least someone else got calls and emails...was about to think my new phone had generated me a stalker! lol

paulmor said:
.
The fact that there are some S-OFF unit circling around just shows that they know how to do it, but are not willing to roll it over to us.
.
Click to expand...
Click to collapse
Really ? There's doubt in your mind that they don't know "HOW" to do it ? Ever occur to you that THEY are the ones that wrote the software for the bootloader and have every line of code for it available ? LOL
It was never a question of IF they know how to do it, it's a question of WHEN they'll decide to release the unlocked bootloader. It's politics, not technical know-how. Rest assured, they have plenty of that. LOL

NRGZ28 said:
Really ? There's doubt in your mind that they don't know "HOW" to do it ? Ever occur to you that THEY are the ones that wrote the software for the bootloader and have every line of code for it available ? LOL
It was never a question of IF they know how to do it, it's a question of WHEN they'll decide to release the unlocked bootloader. It's politics, not technical know-how. Rest assured, they have plenty of that. LOL
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Uhhh....? I think you need to re-read his post... He said the exact same thing you just did..
Sent from my HTC Sensation 4G using XDA App

So the International HOX has had Source since a month after it came out...

What's the holdup and what can we do about it?
It's been pointed out that as the owners of this device it's up to us to enforce the GPL.
Does anyone know how to go about applying pressure to HTC?
Anyone a member of EFF.org? I'm getting sick of feeling like HTC's bastard child.

Yeah, WTH.
I feel there's gotta be a reason. They can't just be ignoring us out of laziness... can they? I think I read somewhere that they could take up to 180 days, which seems ridiculous. It's only been 70 or something like that. In Canada anyway... it was released on 4/20.
I guess would could bombard them with phone calls and emails, but I'm sure that won't make much difference.

gunnyman said:
What's the holdup and what can we do about it?
It's been pointed out that as the owners of this device it's up to us to enforce the GPL.
Does anyone know how to go about applying pressure to HTC?
Anyone a member of EFF.org? I'm getting sick of feeling like HTC's bastard child.
Click to expand...
Click to collapse
Surely AT&T has something to do with it, and if that's the case, a letter from xda isn't likely to move them.
Also, they aren't yet in breach, yet, right? The phone hasn't been out two months.

craig0r said:
Yeah, WTH.
I feel there's gotta be a reason. They can't just be ignoring us out of laziness... can they? I think I read somewhere that they could take up to 180 days, which seems ridiculous. It's only been 70 or something like that. In Canada anyway... it was released on 4/20.
I guess would could bombard them with phone calls and emails, but I'm sure that won't make much difference.
Click to expand...
Click to collapse
their typical canned response is they release within 60-90 days of device release. We're over 60 and approaching 90 for the Rogers phone

Considering AT&T had HTC lock down the bootloader, I'm sure they have also asked them to hold out on releasing source for as long as they possibly can. That is the only explanation I can think of.

iElvis said:
Surely AT&T has something to do with it, and if that's the case, a letter from xda isn't likely to move them.
Also, they aren't yet in breach, yet, right? The phone hasn't been out two months.
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Click to collapse
If AT&T was controlling it, then explain why the source for the SGS III is out already.

_MetalHead_ said:
Considering AT&T had HTC lock down the bootloader, I'm sure they have also asked them to hold out on releasing source for as long as they possibly can. That is the only explanation I can think of.
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That is my guess as well.
---------- Post added at 02:08 PM ---------- Previous post was at 02:07 PM ----------
gunnyman said:
If AT&T was controlling it, then explain why the source for the SGS III is out already.
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Click to collapse
Edit: SGS3 isn't an AT&T exclusive...

AT&T is only one carrier selling the phone and the GPL is international, not just a US thing.

gunnyman said:
AT&T is only one carrier selling the phone and the GPL is international, not just a US thing.
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Well, who else has the XL? Rogers, Telus, and Telstra? Their combined market cap is less than 1/10 of AT&T's...

My guess has been they don't want to give Apple any ammo to fight them with. So they're holding out as long as possible.

iElvis said:
Well, who else has the XL? Rogers, Telus, and Telstra? Their combined market cap is less than 1/10 of AT&T's...
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that doesn't matter. AT&T is not in control of enforcement of GPL. They don't own the code in question. AT&t isn't the culprit here I'm sure of it.
Samsung has always been much faster with source code release.
Yeah AT&T is an evil greedy company who doesn't give 2 ****s about their customers, but I'm not blaming them for this.

gunnyman said:
that doesn't matter. AT&T is not in control of enforcement of GPL. They don't own the code in question. AT&t isn't the culprit here I'm sure of it.
Samsung has always been much faster with source code release.
Yeah AT&T is an evil greedy company who doesn't give 2 ****s about their customers, but I'm not blaming them for this.
Click to expand...
Click to collapse
I do blame them for the BL being locked while Sammy doesn't care. HTC needs ATT more than ATT needs HTC. Samsung I'm not so sure it works that way.

gunnyman said:
that doesn't matter. AT&T is not in control of enforcement of GPL. They don't own the code in question. AT&t isn't the culprit here I'm sure of it.
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rquinn19 said:
I do blame them for the BL being locked while Sammy doesn't care. HTC needs ATT more than ATT needs HTC. Samsung I'm not so sure it works that way.
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Click to collapse
Well, we're all just speculating here. I'm just saying... AT&T is the only carrier to have them lock the BL ... and they've got the weight to lean on HTC to hold the source as long as possible.
Samsung has leverage HTC does not, as the Galaxy line is in enough demand that they don't need to give in to these kinds of requests.

Okay. I was going to open a new thread about this. But this is easier. Plus no new crazy thread. Subjects would be the same.
I do have a lawyer already on this. You can pm me for stuff if you want it I don't want to get his offices flooded. He wrote a lot of the commerce laws and sales laws the state of California follows today. He's also on the commerce board here in California.
The reason why my lawyer is on this is because of AT&T and their crap between a supervisor/manager and I.
Through a discovery phase;
HTC and AT&T know and are working on the SIM card issue. Yellow screen LCD display (sharps fault). The phone is Gorilla Glass. Not gorilla glass 2. And source will be released 4th of July weekend.
There's little bits of info I know that's proprietary which I can't publically post but is nice to know. Such as a device refresh time with AT&T on the one X**.
Sent from my HTC One X using xda premium

gunnyman said:
that doesn't matter. AT&T is not in control of enforcement of GPL. They don't own the code in question. AT&t isn't the culprit here I'm sure of it.
Samsung has always been much faster with source code release.
Yeah AT&T is an evil greedy company who doesn't give 2 ****s about their customers, but I'm not blaming them for this.
Click to expand...
Click to collapse
Source hold up is caused by Samsung and HTC, not AT&T and HTC. It deals with an agreement they have concerning memory/ram components.
Sent from my HTC One X using xda premium

Interesting.

dkirchik said:
Okay. I was going to open a new thread about this. But this is easier. Plus no new crazy thread. Subjects would be the same.
I do have a lawyer already on this. You can pm me for stuff if you want it I don't want to get his offices flooded. He wrote a lot of the commerce laws and sales laws the state of California follows today. He's also on the commerce board here in California.
The reason why my lawyer is on this is because of AT&T and their crap between a supervisor/manager and I.
Through a discovery phase;
HTC and AT&T know and are working on the SIM card issue. Yellow screen LCD display (sharps fault). The phone is Gorilla Glass. Not gorilla glass 2. And source will be released 4th of July weekend.
There's little bits of info I know that's proprietary which I can't publically post but is nice to know. Such as a device refresh time with AT&T on the one X**.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Whenever there is a discussion about source being released someone always says they're talking to a friend who's a lawyer and I always laugh a little inside.
This time seems to be different and I hope so, but when is July 4th weekend? This weekend or the next?

rquinn19 said:
Whenever there is a discussion about source being released someone always says they're talking to a friend who's a lawyer and I always laugh a little inside.
This time seems to be different and I hope so, but when is July 4th weekend? This weekend or the next?
Click to expand...
Click to collapse
Its next Wednesday. But the second is a Monday.
Sent from my HTC One X using xda premium

I got really pissed and sent them this, I believe it is my 7th "comment" to them. I would have made it longer but I ran out of charachters. Does anyone know where I can talk to someone from HTC directly? I need to vent and/or use some choice words.
Anyway, here is the "comment"
I'm sick of HTC trying to dance around this issue. Tell me why this site was created. It certainly is not to give developers and the modding community what they want. If you did that, there would be kernel source code for devices such as the HTC One XL. I am a kernel developer and I own the HTC One XL. I bought this device, thinking that I could create custom kernels for it, and I would learn more about it. I bought this device, knowing that HTC would post the source code, unlike some of your competitors. So far that has not happened. It has been almost two months since the HTC One XL was released.
What am I looking for, you ask? I am looking for HTC to uphold its promise that they would aid the modding community in whatever way possible. I have time and time again seen the response 90-120 days, but I know that it isn't true. There is nothing stopping you from releasing the source now. Give me a definite answer. When will it be released? All the community wants is a definite answer.
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rohan32 said:
I got really pissed and sent them this, I believe it is my 7th "comment" to them. I would have made it longer but I ran out of charachters. Does anyone know where I can talk to someone from HTC directly? I need to vent and/or use some choice words.
Anyway, here is the "comment"
Click to expand...
Click to collapse
Only problem is that the One XL was released more than two months ago.

[Q] Htc one S 1.84 RUU Tmobile

Really Need the Tmobile Htc one S 1.84 Ruu. Am getting error 155 with the 1.53 ruu since the bootloader was upgraded withe the 1.84 ota. Phone is bricked right now

If you p/m football he has it. It will require a donation though.
Sent from my HTC VLE_U using xda app-developers app

Not to be a poor sport but I would think maybe HTC and Google would have a problem with someone wanting a "donation" for their RUU. That's also not very XDA friendly.

I don't think a donation is required (but good if you can spare a few $ for any devs)

I was told by football that it would cost. I am having a problem with my volume keys sticking and can't exchange the phone till I go back to stock. Looking each day with no luck so far. Been checking random One S forums on the net, no luck yet. Will post it if I find it.
Sent from my HTC One S using xda app-developers app

Simco80 said:
I was told by football that it would cost. I am having a problem with my volume keys sticking and can't exchange the phone till I go back to stock. Looking each day with no luck so far. Been checking random One S forums on the net, no luck yet. Will post it if I find it.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
The 1.53 RUU is in the forum under stock roms...

thuddome said:
The 1.53 RUU is in the forum under stock roms...
Click to expand...
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Looking for 1.84.

Zolor23 said:
Looking for 1.84.
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Yeah me too and don't want to pay for it. I've been having Wifi and Bluetooth Issues with 1.53. TMO said I should get the update and it's been a week and it still hasn't showed up. If a dev works on a ROM that's one thing and I've contributed to devs in the past but to charge for the RUU I just don't think is right.

thuddome said:
Yeah me too and don't want to pay for it. I've been having Wifi and Bluetooth Issues with 1.53. TMO said I should get the update and it's been a week and it still hasn't showed up. If a dev works on a ROM that's one thing and I've contributed to devs in the past but to charge for the RUU I just don't think is right.
Click to expand...
Click to collapse
Here's the thing, he can get it, you can't, it is what it is. He's taking legal risk by distributing proprietary, closed source software, owned solely by HTC. If you want that risk to be worth it to him you gotta make it worth his while. I don't like it either, but I understand. I mean we all know HTC has no problem with c&d letters, legal threats, and possibly even actions.

If he is worried about prosecution, he shouldn't do it. And if he needs the money to defend himself, he won't make enough this way to be worth it. This is more like trying to make a fast buck off something he has that no one else has yet.

davedsone said:
If he is worried about prosecution, he shouldn't do it. And if he needs the money to defend himself, he won't make enough this way to be worth it. This is more like trying to make a fast buck off something he has that no one else has yet.
Click to expand...
Click to collapse
How is that any different from those who obtain new devices early and sell them on eBay for $1000? I don't see many people complaining about that, in fact, those over priced devices almost always sell! Those people didn't do anything special either, besides get a product no one else has but many want. No different here! That's life. HTC wouldn't provide it to you at all! People, in general, shouldn't always feel so entitled to things.

Behold_this said:
How is that any different from those who obtain new devices early and sell them on eBay for $1000? I don't see many people complaining about that, in fact, those over priced devices almost always sell! Those people didn't do anything special either, besides get a product no one else has but many want. No different here! That's life. HTC wouldn't provide it to you at all! People, in general, shouldn't always feel so entitled to things.
Click to expand...
Click to collapse
Because in the case of a phone you have to buy the phone, it's your property then and you can sell it. With an RUU it is open source and belongs to HTC or T-Mobile, to sell that is violating open source regulations. He can do what he likes, just not very fan friendly.

thuddome said:
Because in the case of a phone you have to buy the phone, it's your property then and you can sell it. With an RUU it is open source and belongs to HTC or T-Mobile, to sell that is violating open source regulations. He can do what he likes, just not very fan friendly.
Click to expand...
Click to collapse
Don't think he cares about being "fan friendly." It is what it is, and incidentally, I agree with your opinion. However, that's all it is...opinion.
BTW people that have pre-release phones DID NOT buy them, lol, so your argument doesn't have very much to do with the example I gave.

Behold_this said:
Don't think he cares about being "fan friendly." It is what it is, and incidentally, I agree with your opinion. However, that's all it is...opinion.
BTW people that have pre-release phones DID NOT buy them, lol, so your argument doesn't have very much to do with the example I gave.
Click to expand...
Click to collapse
Your example doesn't compare, you are talking an actual phone versus a patch to some software. With physical property, possession is important, with intellectual property it's not. You can't say, just because I have software on my computer that it belongs to me. Whereas you can say, this phone is in my possession, therefore it belongs to me. So just because I have a copy of some software (i.e. RUU) doesn't make it my possession and definitely doesn't mean I can sell it. And going under the "donation" speak doesn't hold water either. Nuff said, he can do what he wants, I have 1.84 now so no worries.
I've supported this community for a long time and just want to protect it from things that can get us a bad reputation.

thuddome said:
Your example doesn't compare, you are talking an actual phone versus a patch to some software. With physical property, possession is important, with intellectual property it's not. You can't say, just because I have software on my computer that it belongs to me. Whereas you can say, this phone is in my possession, therefore it belongs to me. So just because I have a copy of some software (i.e. RUU) doesn't make it my possession and definitely doesn't mean I can sell it. And going under the "donation" speak doesn't hold water either. Nuff said, he can do what he wants, I have 1.84 now so no worries.
I've supported this community for a long time and just want to protect it from things that can get us a bad reputation.
Click to expand...
Click to collapse
I doubt you have the RUU, if you did you would do what you claim is so virtuous and SHARE it with the community. If not you are worse than the user you are complaining about. I have the update zip too, it's widely available, but if you want the RUU, stop your whining and just pay for it! You aren't going to change his mind complaining about him. Let it go

Behold_this said:
Seems to be pretty clear that you are just *****ing and morning and no you don't have the RUU, if you did you would do what you claim is so virtuous and SHARE it with the community, but you haven't, and you won't. I have the update zip too, so congrats, but if you want the RU, stop your whining and just pay for it! You aren't going to change his mind complaining about him. Let it go
Click to expand...
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Thanks dad...

thuddome said:
Thanks dad...
Click to expand...
Click to collapse
Most welcome, son.

Zolor23 said:
Looking for 1.84.
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I just loaded Axiom's Rom which is 1.84, working good so far. - http://forum.xda-developers.com/showthread.php?t=1709379

well u will be glad that Football has uploaded the 1.84 ruu for tmobile. i am downloading it now. but its gonna take 3 hours which sucks since i dont have an account with filefactory.
http://www.filefactory.com/f/cf061f69b5bf7878/
Edit: i finally got the 1.84 ruu after 3 hours lol.

s10shane said:
well u will be glad that Football has uploaded the 1.84 ruu for tmobile. i am downloading it now. but its gonna take 3 hours which sucks since i dont have an account with filefactory.
http://www.filefactory.com/f/cf061f69b5bf7878/
Edit: i finally got the 1.84 ruu after 3 hours lol.
Click to expand...
Click to collapse
well thats good, but errr failfactory...never seem to have slots for free users...lol

Talked to my att rep

I sell phones att verizon tmobile etc etc not going to say where.
She's normally pretty good about details on phones plans etc etc. She noticed night had a HOX and asked if my bootloader was unlocked. I said yes and why would you basket me that. She smiles and says there has been lots of calls and emails from people complaining about the locked bootloader. I'm told her yes its cost me lots of sales from people that like to mod. She smiles and says
"just hang on something is coming" I ask what. She says it has to do with the HOX and the bootloader.
The it for what it's worth just thought I'd share it
Sent from my HTC One XL using Tapatalk 2

CheesyNutz said:
I sell phones att verizon tmobile etc etc not going to say where.
She's normally pretty good about details on phones plans etc etc. She noticed night had a HOX and asked if my bootloader was unlocked. I said yes and why would you basket me that. She smiles and says there has been lots of calls and emails from people complaining about the locked bootloader. I'm told her yes its cost me lots of sales from people that like to mod. She smiles and says
"just hang on something is coming" I ask what. She says it has to do with the HOX and the bootloader.
The it for what it's worth just thought I'd share it
Sent from my HTC One XL using Tapatalk 2
Click to expand...
Click to collapse
Sure hope your right so everyone can enjoy the total experience of the one x.
Sent from my HTC One X using xda premium

This is encouraging. The vp I spoke to didn't know what a bootloader was.

Hopefully she heard this from an official source and isn't speculating. But this is a little reassuring.
Sent from the abstraction layer.

CheesyNutz said:
"just hang on something is coming"
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Click to collapse
Maybe I'm jaded, and but I'm more likely that something will come from the community before it will come from at&t.

CheesyNutz said:
I sell phones att verizon tmobile etc etc not going to say where.
She's normally pretty good about details on phones plans etc etc. She noticed night had a HOX and asked if my bootloader was unlocked. I said yes and why would you basket me that. She smiles and says there has been lots of calls and emails from people complaining about the locked bootloader. I'm told her yes its cost me lots of sales from people that like to mod. She smiles and says
"just hang on something is coming" I ask what. She says it has to do with the HOX and the bootloader.
The it for what it's worth just thought I'd share it
Sent from my HTC One XL using Tapatalk 2
Click to expand...
Click to collapse
Is she hot? Single?
Sent from my HTC One X using xda app-developers app

I hope this is legit. I called AT&T regarding this yesterday and everyone I talked too had no clue what I was talking about and all of them think I want to unlock my phone to use on other carriers. I tried explaining I am talking about software development and if I wanted a phone for other carriers I would have bought the unlocked international version and assured them that I wont be leaving AT&T (10+ years with them) and all I get is, "Well we can unlock your phone today if you pay the contract fee of $325...." sigh.

samiam0295 said:
I hope this is legit. I called AT&T regarding this yesterday and everyone I talked too had no clue what I was talking about and all of them think I want to unlock my phone to use on other carriers. I tried explaining I am talking about software development and if I wanted a phone for other carriers I would have bought the unlocked international version and assured them that I wont be leaving AT&T (10+ years with them) and all I get is, "Well we can unlock your phone today if you pay the contract fee of $325...." sigh.
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Click to collapse
Most reps on phone are reading from a script.

yes i was pretty shocked that she new what a bootloader was lol. she pulled out her NOTE and was running CM10 . she said she knows a thing or 2 about bootloaders and roms lol

Do you sell phones for cheap ?;
Sent from my HTC One XL using xda app-developers app

Perhaps a psycholigical move to get you to pass on motivation to potential customers. Increase sales. Hopefully im wrong but a lot of people in higher up positions had their tricks to earn them that spot
Real good info tho! This would be phenominal if at&t gave htc permission to unlock THEIR bootloaders

sanchitgrover said:
Do you sell phones for cheap ?;
Sent from my HTC One XL using xda app-developers app
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no, phones sales is how i pay my house payment

CheesyNutz said:
no phones sales is how i pay my house payment
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Your honesty is awesome! Its a good thing your in phone sales and not car sales

18th.abn said:
Your honesty is awesome! Its a good thing your in phone sales and not car sales
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lol truth

gunnyman said:
This is encouraging. The vp I spoke to didn't know what a bootloader was.
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That sounds about right
Sent from my HTC One X

I emailed HTC asking about the bootloader, and received this reply:
I understand that you are upset about not being able to unlock the bootloader on your device.
As is stated on the developer website:
“HTC is committed to assisting customers in unlocking bootloaders for HTC devices. However, certain models may not be unlockable due to operator (carrier) restrictions. We continue to work with our partners on this, check back often for ongoing updates about unlockable devices.”
I’m sorry, but this is outside of our control.
Connie Sullivan
Customer Service Specialist
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I used one of the executive emails that was posted in another thread. It would seem that we are not going to get anything.

Epos7 said:
I emailed HTC asking about the bootloader, and received this reply:
I used one of the executive emails that was posted in another thread. It would seem that we are not going to get anything.
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The executive replied?

Epos7 said:
I emailed HTC asking about the bootloader, and received this reply:
I used one of the executive emails that was posted in another thread. It would seem that we are not going to get anything.
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I ran into roughly the same thing with AT&T and the Skyrocket. AT&T/Samsung wouldn't give out unlock codes, kernel source, do anything for the dev community until the initial exclusivity period was over. Afterwards it was business as normal.
I'd imagine that the HOX is going to be the same. Once something "else" comes out, and the HOX isn't "one of the phones to have", they'll loosen the restrictions and will let us do what we want.
The Galaxy S3 is a bit different. It's not really "exclusive" to any carrier in the sense the Skyrocket was, so they probably had to change tactics a bit.

I also work for att. I haven't heard officially about the boot loader being unlocked, but the htc rep was in the store the other day dropping off signs for our HOX display and when I asked about it he said from what he has heard from people above him something was in the works to be able to unlock it, but he also stated nothing is official at this point.
Sent from my One X using xda app-developers app

Yeah, that's what our HTC rep said, as well. Nothing official or solid, just rumblings from within the higher-ups at HTC.

Covert from TMO to international

Is there a way to do this yet? Only thing from keeping me from getting this phone.
Sent from my GM1915 using Tapatalk

smallsmx301 said:
Is there a way to do this yet? Only thing from keeping me from getting this phone.
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Unlike the McLaren 5g edition you'll be able to convert.

Exathi said:
Unlike the McLaren 5g edition you'll be able to convert.
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Is this something that has already been accomplished? Or is it just possible?

Sheradrax said:
Is this something that has already been accomplished? Or is it just possible?
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I have tmo variant and is rooted and converted to EU.

Shooter7889 said:
I have tmo variant and is rooted and converted to EU.
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I'm sorry, are you saying you have a OnePlus 8T+5G with T-Mobile USA and you've somehow converted to international? There's no tool available yet. How did you do this?
There's no MSM Tool out (unless you've developed an unreleased one?), and the T-Mobile bootloader can't be unlocked yet because OnePlus' bootloader token site is broken for the time being.
Sent from my OnePlus8TTMO using XDA Labs

Is there anyone currently working on the conversion tool? How about a way to unlock bootloader without sim unlock? Just interested in wether there's progress being made.
Sent from my OnePlus KB2007 using XDA Labs

Shooter7889 said:
I have tmo variant and is rooted and converted to EU.
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Umm how? No publicly available MSM conversion tool is yet available, are you hinting us that you are testing now a MSM tool and it will be released shortly?

SmileBigNow said:
Umm how? No publicly available MSM conversion tool is yet available, are you hinting us that you are testing now a MSM tool and it will be released shortly?
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I'm sorry I thought it had already been posted. Mine was used to test. I know it will be made public. I responded to the post originally to let anyone wondering know it will be possible, in case that was the only thing keeping anyone from getting the device.

Shooter7889 said:
I'm sorry I thought it had already been posted. Mine was used to test. I know it will be made public. I responded to the post originally to let anyone wondering know it will be possible, in case that was the only thing keeping anyone from getting the device.
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So now that the beans are out of the box, let's hear more, #1 does it need to be bootloader Unlocked or we can drop OP broken Unlock Token site and go straight to conversion?
#2 how does it work? Are you getting the OP OTA like the original international version?
#3 what's the ETA when it will be available for the public?

SmileBigNow said:
So now that the beans are out of the box, let's hear more, #1 does it need to be bootloader Unlocked or we can drop OP broken Unlock Token site and go straight to conversion?
#2 how does it work? Are you getting the OP OTA like the original international version?
#3 what's the ETA when it will be available for the public?
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From my experience had to unl bl then cross flashed. And yes afterward local update is now in my settings and u was able to take latest OTA sent out afterward(11.0.2.3 I think)
But I think the reason it has not been released yet is bcuz the bl unl is still a little sketchy and needs more perfecting.
When I first read this thread I just wanted fellow users who were skeptical of getting the 8t(tmo) to not be held back bcuz of no chance of being able to achieve bl unl/crossflashing/root on tmo varient. I will find out when this will be published

Shooter7889 said:
From my experience had to unl bl then cross flashed. And yes afterward local update is now in my settings and u was able to take latest OTA sent out afterward(11.0.2.3 I think)
But I think the reason it has not been released yet is bcuz the bl unl is still a little sketchy and needs more perfecting.
When I first read this thread I just wanted fellow users who were skeptical of getting the 8t(tmo) to not be held back bcuz of no chance of being able to achieve bl unl/crossflashing/root on tmo varient. I will find out when this will be published
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You can't Bootloader Unlock without the stupid Token and you can't get the token since OP site is drunk, I wish this comes out pretty soon and we will be able to just avoid OP token site and just convert it into international version.
Thanks for the information when you have a ETA I'll appreciate if you let us know.

Shooter7889 said:
I have tmo variant and is rooted and converted to EU.
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Is there anything I can do to help with the conversion testing. I have my phone SIM unlocked and OEM unlocking is available in my settings.

Here's the thing on converting Tmo to Intl
Yes it requires a bootloader unlock.
Yes it's possible to unlock the bootloader
Yes it can be done without a token (however this is very hacky and isn't anywhere near ready for public use)
Yes some people have it done for testing
No it's not public yet.
No I didn't find or make it
Theres a lot going into this right now with limited options of how to proceed with unlocking. That paired with no twrp makes things kind of a nightmare to deal with.
unfortunately I can't give an excess of information, as im only testing/developing, however I will confirm these things for you.

SmileBigNow said:
You can't Bootloader Unlock without the stupid Token and you can't get the token since OP site is drunk, I wish this comes out pretty soon and we will be able to just avoid OP token site and just convert it into international version.
Thanks for the information when you have a ETA I'll appreciate if you let us know.
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Just FYI, it seems OnePlus' token/unlock site is working now. Late last night I successfully submitted my token, and I believe a few others were able to do the same.
The thing is though, it says I know have to sit tight and wait one to two weeks for an email with the token...but I'll call this progress, none the less.
Sent from my OnePlus 8T using XDA Labs

stmims1124 said:
Just FYI, it seems OnePlus' token/unlock site is working now. Late last night I successfully submitted my token, and I believe a few others were able to do the same.
The thing is though, it says I know have to sit tight and wait one to two weeks for an email with the token...but I'll call this progress, none the less.
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Yeah, submitted my token request as well, now it's a waiting game

This is gonna drag for a while I can feel it...
Next time me personally I'll buy from OnePlus directly I mean guys is the same price wtf.

I would totally buy from oneplus.com but their financing option sucks.

sameog said:
I would totally buy from oneplus.com but their financing option sucks.
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That it definitely does! T-Mobile also makes it easy to pay off early as well.

I managed to get Affirm, oneplus's financing lender, on the phone. I spent a good hour, advocating my case. I told them that I would have love to buy the phone outright, if I had the means. Rep said the underwriters make the final decision. I argued further and stated that if I knew what Affirm looked for in their lending criteria, I could make an educated business decision, still said no.
With that, went to TMobile, threw down my down payment.
---------- Post added at 01:58 PM ---------- Previous post was at 01:56 PM ----------
BTW gang, I got my sim unlock (not bootloader, but sim unlock) done already. Bought my phone on November 1st and now it's sim unlocked. Just waiting for the unlock code from oneplus.

sameog said:
I managed to get Affirm, oneplus's financing lender, on the phone. I spent a good hour, advocating my case. I told them that I would have love to buy the phone outright, if I had the means. Rep said the underwriters make the final decision. I argued further and stated that if I knew what Affirm looked for in their lending criteria, I could make an educated business decision, still said no.
With that, went to TMobile, threw down my down payment.
---------- Post added at 01:58 PM ---------- Previous post was at 01:56 PM ----------
BTW gang, I got my sim unlock (not bootloader, but sim unlock) done already. Bought my phone on November 1st and now it's sim unlocked. Just waiting for the unlock code from oneplus.
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How did you get it sim unlocked?