HTC has let me down... - Android General

Under the GPL requirements companies are to release the source code within 90-120 days. HTC also made a promise to release kernel source code for their devices. So far HTC has been the clear and has usually released source code for devices within weeks of releasing an update for that said device. However with one particular device HTC has been slacking and that device is the HTC Amaze 4G.
The ICS update for this device was released about a month ago around May 16-21 for T-Mobile. As I stated earlier HTC usually releases the source code within weeks and have done so for other devices that came out AFTER this device. Examples of this are the HTC One series phones. Within a week HTC released the source code for these devices. This is somewhat understandable as these are HTC's current flagship devices and they would want to support it fully. However what I don't understand is how the Sensation XL received it's source code release within a week of it's ICS update and yet the device itself was released after the HTC Amaze 4G. It's as if HTC has decided to put this device on the backburner and ignore the Amaze customers. HTC has decided to instead support the HTC Sensation series devices and release the source code for those instead of the Amaze. This as a customer is frustrating and makes me believe that HTC does not care.
To ask HTC to release the full kernel source code and not partial source code like they did in the past with this device is not that far fetched. Other companies such as Samsung listening to their customers to release the source code and whatever else they need to develop on their devices. Sony Ericsson even went as far as to work with Team Douche to make sure CyanogenMod would run on their devices.
It is up to us on xda-developers and other android developing communities to get HTC to live up to their promise and release the full kernel source code for this device! We must let our voices be heard! I've already contacted them about this and you can too! Just contact HTC on htcdev.com and raise this situation to them. You can also tweet them @htc and @htcdev to get their attention. Please be professional when talking to them or they won't take us seriously. If enough of us voice our opinion on this matter then HTC will have to listen to their customers. I may include my conversations with HTC in another post.

HTC is struggling to stay relevant
Flyer

This issue requires support from everyone, we can't just let it go. I've generally liked HTC devices, however I do not like this "pick and choose" support mantra.
I don't understand the issue, release it and quit frustrating users. Done.

Biohazard0289 said:
This issue requires support from everyone, we can't just let it go. I've generally liked HTC devices, however I do not like this "pick and choose" support mantra.
I don't understand the issue, release it and quit frustrating users. Done.
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I'm an avid HTC fan as all my Android devices have been HTC; however this "pick and choose" thing is making my liking towards HTC to fade.

shekki said:
I'm an avid HTC fan as all my Android devices have been HTC; however this "pick and choose" thing is making my liking towards HTC to fade.
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In order to stay relevant as posted above, this kind of thing just shouldn't be an issue.
Sent from my SGH-T769 using xda premium

I had a Sensation and it was a piece of crap. The source code bs, random rebooting all the time, volume rocker fell off, the list goes on and on.
HTC is a bunch of scammers, too. Read this, you will see that they had a faulty design in the Sensation where the volume rocker fell off on a lot of devices, and because so many people claimed warranty on it and they were losing money, they stopped honoring warranties for that issue.
Ditch that HTC crap and go the Nexus route, man. The Galaxy Nexus is the best Android phone you can buy.

I really like the GNEX, however with an early upgrade from tmobile I felt the Amaze was a good move. I'm confident I'll be content with the device, I just hate all the push back for something must other devices have already.
We have received mixed replies, and even some that directly conflict one another.
Sent from my SGH-T769 using xda premium

fredryk said:
I had a Sensation and it was a piece of crap. The source code bs, random rebooting all the time, volume rocker fell off, the list goes on and on.
HTC is a bunch of scammers, too. Read this, you will see that they had a faulty design in the Sensation where the volume rocker fell off on a lot of devices, and because so many people claimed warranty on it and they were losing money, they stopped honoring warranties for that issue.
Ditch that HTC crap and go the Nexus route, man. The Galaxy Nexus is the best Android phone you can buy.
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I love the build quality of HTC phones; however with HTC's recent actions I'm thinking of just getting the next Nexus device if they don't pull through. That way I won't have to deal with any of this bs. But hopefully HTC will meet our demands and release the full kernel source!

I agree with you guys i love the HTC devices and i really love the build quality but their pick and choose attitude is pulling me off

I am using HTC. I think it's great and runs stable.

someone3974 said:
I am using HTC. I think it's great and runs stable.
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HTC devices are great; however they're not releasing the full kernel source code for the Amaze while releasing it for others, which is really frustrating.

HTC also produced a handful of tablets costing it's users several of hundreds of dollars, then within a year abandoned them because of their failure to market and price correctly. Great devices, nice build quality, no support what so ever. As much as I think they make a sound device, their recent struggles in market share concern me. I would not buy any HTC device with the expectation of future support. Unless they turn things around they will continue to fall into obscurity and their devices will continue to see a reduction in services. The pick and choose, in my opinion, is based on market sales. If the device in your hands was not a top seller, expect no support
Flyer

mcord11758 said:
If the device in your hands was not a top seller, expect no support.
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So true. So the Amaze didn't sell well? Was the One really any better? Not in my opinion. But I heard that the Amaze was just released to tide us all over until the One was out. Here it is, over a year later, and still no Amaze source. And now they're saying it MIGHT happen, but it'll be at least another 90-day wait. What's their reason? The CEO has to ok the release? Pffffft. Lame excuses.

Sent from my EVO using xda app-developers app

Rob, next time you post, be sure to actually type something. :/ That, or your message disappeared.

Imperfect though some may be, it's a bit crazy that Chinese market phones recieve more timely updates than what many "standard" OEMS are offering and with less to no bloatware. HTC isn't the only one that needs to step its game up.

MissionImprobable said:
Imperfect though some may be, it's a bit crazy that Chinese market phones recieve more timely updates than what many "standard" OEMS are offering and with less to no bloatware. HTC isn't the only one that needs to step its game up.
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Lol nice signature, That's one evil cat..

Jimbroski said:
Lol nice signature, That's one normal cat..
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Fixed that for ya.
Brought to you by the letters "M" "I" "U" "I"

Related

ICS 4.0 Update Not Until April 2012?

http://www.themobileindian.com/news/3587_Android-4.0-update-to-come-in-April-2012:-Reports
As reports point out, the updates will arrive by 2nd quarter (beginning April) of 2012 and it is again going to be Samsung devices which will get these updates first. The official word from Samsung is that the six devices to get the update first will be Galaxy S II, Galaxy Note, Galaxy Tab 7.0 Plus, Galaxy Tab 7.7, Galaxy Tab 8.9 and Galaxy Tab 10.1 and all of these devices except Galaxy Note (which is coming to India on 2nd November) are already available in India.
Samsung has also said that since it had been working closely with Google on ICS, they expected to beat competitors to the market with upgrades for existing devices.
HTC has also publicly announced the plans for the updates, but it is expected to be late to the party as their phones are heavily modified version of Android and therefore will take more time to include their Sense user interface into the new updates. It will be a more uphill task since some of the features that were available only through Sense UI are now part of Android 4.0 by default.
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Wow. That would be very upsetting if it took that long for an official ICS update.
And to think I actually left my device S-on and unrooted in hopes of getting this update before Christmas. Shame on me.
As soon as we get CM7 stable, I'm done with stock. Done with HTC Sense. Done with waiting for HTC and T-Mobile to get us updates (I know I'm late to the party )
Lol you thought we'd have an update this year, that's kind of funny dude. HTC is good with updates, but not that good. And I've been running cm7 since the cm team dropped it on September 11 and its very stable. Just because they call it an alpha doesn't mean it's buggy or laggy.I think it runs very well like the nightlies. But if I were you bud I'd s-off and root because when the galaxy nexus is released, Google will be releasing the source code for ICS and there will be ICS roms asap and cm9. Or just get the galaxy nexus like I'm planning on doing if you want ICS lol but seriously, you'll have ICS soon, it just won't be official.
Sent from my Sensation using XDA App
The moment ICS gets dumped on XDA, it's gonna be a race to see who mmcan get it stable first. A "friendly" competition, if you will. #yearightlol.
Sent from my HTC Sensation
I am confident that we'll have CM9 running on our phones long before HTC deigns to give us their Sensified interpretation of ICS.
I remember the Galaxy S situation last year......
Same phone as NEXUS S , but the updato to Gingerbread (released in mid dicember) is arrived in May
I'm probably not gonna wait around for HTC.
soon as stable ICS rom becomes available from our wonderful developers I'm upgrading.
lot of the Sense features are on ICS anyways.
nory82688 said:
Lol you thought we'd have an update this year, that's kind of funny dude. HTC is good with updates, but not that good. And I've been running cm7 since the cm team dropped it on September 11 and its very stable. Just because they call it an alpha doesn't mean it's buggy or laggy.I think it runs very well like the nightlies. But if I were you bud I'd s-off and root because when the galaxy nexus is released, Google will be releasing the source code for ICS and there will be ICS roms asap and cm9. Or just get the galaxy nexus like I'm planning on doing if you want ICS lol but seriously, you'll have ICS soon, it just won't be official.
Sent from my Sensation using XDA App
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How long does it take to turn source code into a stable ROM? I'm not a programmer or developer so I have no idea lol.
I'm gonna stick with my sensation, but I'm scared to unroot and flash haha.
Sent from my HTC Sensation 4G using XDA App
It will be a more uphill task since some of the features that were available only through Sense UI are now part of Android 4.0 by default.
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Interesting, that may cost HTC some sales if other phones will get similar features to Sense.
we will get offical ICS if apple devcies get iOS 6 !!
htc should just send ICS for sensation..then after 3 months bring Sense 4.0
Based on past experience, HTC won't release an update until a few months after a new flagship device shipped with a new Android version is launched.
So let's say HTC announce a ICS flagship device in late Dec or early Jan, which will be shipped earliest a month after that. Say early Feb. Add two months to it, April sounds plausible.
As soon as ICS source code is released, probably within days you will start seeing custom ICS roms popping up here. Most of which will be crappy and unstable (although everyone will claim "lighting fast! Super stable!" in their thread title). I would say a month after ICS source code being released, quality ROMs will start rolling out.
LPChris47 said:
http://www.themobileindian.com/news/3587_Android-4.0-update-to-come-in-April-2012:-Reports
Wow. That would be very upsetting if it took that long for an official ICS update.
And to think I actually left my device S-on and unrooted in hopes of getting this update before Christmas. Shame on me.
As soon as we get CM7 stable, I'm done with stock. Done with HTC Sense. Done with waiting for HTC and T-Mobile to get us updates (I know I'm late to the party )
Click to expand...
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I hate the break the bad news to you, but the Sensation is now officially the "red headed step child" for both HTC and the carriers around the globe. It was intended to be the flagship Android device when it was released last June, but HORRIBLE quality control lead to massive shipments of faulty devices. HTC still won't admit the issue, although the carriers now openly mention it and will even offer you an LG or Samsung device as a replacement no matter how long you have had your Sensation. With the new Nexus device about to ship, and a handful of other ICS devices on the way, HTC is in a world of hurt. They didn't get awarded the contract for the Nexus phone and the Motorola/Google merger is going to crush their bottom line. Let's also not forget about the snooping software HTC "mistakenly" installed on this phone, which they have just started rolling out updates to remove. In summary, the Sensation was intended to be a market leader. Due to multiple internal/external issues at HTC that never happened, and now they (HTC) are trying to play catch up. The other issue is that HTC has newer phones on the market which have pushed the Sensation to the back of the line when it comes to upgrades. The Sensation is caught in the middle of the newer phones who are competing against the newest version of Android. Sure, ICS will likely come out for the Sensation by Spring/Summer, but at that point the phone will be a year old and nobody will care.....
webmaster said:
I hate the break the bad news to you, but the Sensation is now officially the "red headed step child" for both HTC and the carriers around the globe. It was intended to be the flagship Android device when it was released last June, but HORRIBLE quality control lead to massive shipments of faulty devices. HTC still won't admit the issue, although the carriers now openly mention it and will even offer you an LG or Samsung device as a replacement no matter how long you have had your Sensation. With the new Nexus device about to ship, and a handful of other ICS devices on the way, HTC is in a world of hurt. They didn't get awarded the contract for the Nexus phone and the Motorola/Google merger is going to crush their bottom line. Let's also not forget about the snooping software HTC "mistakenly" installed on this phone, which they have just started rolling out updates to remove. In summary, the Sensation was intended to be a market leader. Due to multiple internal/external issues at HTC that never happened, and now they (HTC) are trying to play catch up. The other issue is that HTC has newer phones on the market which have pushed the Sensation to the back of the line when it comes to upgrades. The Sensation is caught in the middle of the newer phones who are competing against the newest version of Android. Sure, ICS will likely come out for the Sensation by Spring/Summer, but at that point the phone will be a year old and nobody will care.....
Click to expand...
Click to collapse
Thanks for your insight
Sent from my HTC Sensation 4G using XDA App
lol. nice thoughts! but for some years here in xda, whos still waiting for these "updates" when there are devs that surely be porting this as soon as source comes out? @[email protected]
and to add to that, haven't you learned that HTC is like a brick itself? like the unlocked bootloader they promised? so many people asking them about that and trying to tell them stuff, but they decided to play by their book and it just ended up xda devs coming up with a different way to unlock the bootloader. so, don't trust them, they put some crazy stuff on your phone and won't tell you that they bugged your phone for some unknown reason. thats why there's xda-developers
i dont think it will be that late ,january at the latest we should have something, beta, leak , CM8
Google I/O 2012 is on April 24 and i think they will launch another version of android then
i thought their said the that ics will come to others devices after 2 months its released! well i wont say nothing the fat lady aint sang yet
Im not really worried about the ICS update from HTC. I myself have been lucky and have had ZERO issues with my sensation, but as fast as the quality devs here can roll stuff out we will have 4.0 before too long, and this being a back of the line phone? i dont buy that. It can be considered an entry level dual core phone, but with the custom ROM's and mods available for this thing, it has the ability to blow more powerful phones off the chart.
I must admit im waiting for the Nexus Prime, but until then i'll enjoy the sensation, and probably always will.
webmaster said:
I hate the break the bad news to you, but the Sensation is now officially the "red headed step child" for both HTC and the carriers around the globe. It was intended to be the flagship Android device when it was released last June, but HORRIBLE quality control lead to massive shipments of faulty devices. HTC still won't admit the issue, although the carriers now openly mention it and will even offer you an LG or Samsung device as a replacement no matter how long you have had your Sensation. With the new Nexus device about to ship, and a handful of other ICS devices on the way, HTC is in a world of hurt. They didn't get awarded the contract for the Nexus phone and the Motorola/Google merger is going to crush their bottom line. Let's also not forget about the snooping software HTC "mistakenly" installed on this phone, which they have just started rolling out updates to remove. In summary, the Sensation was intended to be a market leader. Due to multiple internal/external issues at HTC that never happened, and now they (HTC) are trying to play catch up. The other issue is that HTC has newer phones on the market which have pushed the Sensation to the back of the line when it comes to upgrades. The Sensation is caught in the middle of the newer phones who are competing against the newest version of Android. Sure, ICS will likely come out for the Sensation by Spring/Summer, but at that point the phone will be a year old and nobody will care.....
Click to expand...
Click to collapse
do you have some kind of source for these claims? I've not heard a peep about this stuff from other users here or any news sites.
They didn't say anything about releasing the source in july right? Hopefully it releases the same time as Galaxy Nexus. I don't see why I would want an OTA when there's a CM9
unfnknblvbl said:
do you have some kind of source for these claims? I've not heard a peep about this stuff from other users here or any news sites.
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http://dealbook.nytimes.com/2011/08/15/google-to-buy-motorola-mobility/
http://forum.xda-developers.com/showthread.php?t=1114612
I could provide you countless other links, but in this case Google truly is your friend!
If I'm not mistaken we would have to wait for HTC to release the source for an Android 4.0 compatible kernel to be able to run CM9 on Sensation. Or maybe the devs can patch together an Android 2.x kernel for compatibility? I'm no programmer so I'm not sure what I just said makes any sense... but apache (provides the CM7 kernel for Sensation) said that they based their kernel on source code from HTC, I guess due to the aSMP CPU in Sensation.

[Discussion]HTC Update policy

Hi there,
I finally decided to open a thread for discussing the matter above, because I do not want the thread for officially validated info here be flooded by discussion, whining and bashing.
So everybody is invited tell us here, if he thinks that HTC sucks or whatever about the HTC ICS update.
My personal opinion is, that they don't. It is normal that development is delayed, and deadlines are shifted. They have to deliver an update, that is working out of the box without feedback from community testers and iterations like the custom roms here. And this is not only valid for Android kernel and drivers but also for the Sense 3.6 stuff. The only thing one could really blame em for imho is that they don't communicate the delay. On the other hand it is clear why they do not. If they officailly announce it, it will be all over tech press and blogs and even "normal" users, will know about not only the guys here (who are a minority in global sales). And this would also give the Android critics a voice again, and HTC has definetly no interest in that, so they shut up.
So, you got a working devices, which is able of everything you were promised when buying it. HTC will update it to ICS, even though they don't have to and there is no technical need. This is why I can't understand all this frustration. Of course, I prefer to have the update sooner than later, but this is life.
Just my 2 cents.
kwisatz79 said:
Hi there,
I finally decided to open a thread for discussing the matter above, because I do not want the thread for officially validated info here be flooded by discussion, whining and bashing.
So everybody is invited tell us here, if he thinks that HTC sucks or whatever about the HTC ICS update.
My personal opinion is, that they don't. It is normal that development is delayed, and deadlines are shifted. They have to deliver an update, that is working out of the box without feedback from community testers and iterations like the custom roms here. And this is not only valid for Android kernel and drivers but also for the Sense 3.6 stuff. The only thing one could really blame em for imho is that they don't communicate the delay. On the other hand it is clear why they do not. If they officailly announce it, it will be all over tech press and blogs and even "normal" users, will know about not only the guys here (who are a minority in global sales). And this would also give the Android critics a voice again, and HTC has definetly no interest in that, so they shut up.
So, you got a working devices, which is able of everything you were promised when buying it. HTC will update it to ICS, even though they don't have to and there is no technical need. This is why I can't understand all this frustration. Of course, I prefer to have the update sooner than later, but this is life.
Just my 2 cents.
Click to expand...
Click to collapse
I agree, but it would not take HTC 30 seconds to keep us informed and so shut up the chatter.
al89nut said:
I agree, but it would not take HTC 30 seconds to keep us informed and so shut up the chatter.
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Click to collapse
Unfortunately it wouldn't make any difference to the chatter. Can you imagine the comments we'd get posted on here if HTC did officially announce the ICS roll-out had slipped to August?
"Fu**ing Ba**ards - they keep lying to us"
"I paid for my phone. I deserve the update"
"I'm going to sue HTC for not giving me the update when they said they would"
"I'm never getting another HTC phone - they can't keep to the time-scales they promise"
etc, etc, ad nauseum
Nice thinking of starting a new thread for this....
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I think as long as we are getting an update..... It's cool cause an update released asap with out much testing and all will always hav many bugs n errors n people will be whining over that...... Bt what they can do was to release the kernal source from a certain point of development ...... For other devs to try.....
Thn again its ma personal opinion....
People hav their own mind
Sent from my HTC Desire S using xda premium
My 12 month contract its due up this month. How well HTC support their existing customers is going to sway my decision on my next phone, & at the moment I'm leaning towards a Galaxy S 3.
Sent from my HTC Desire S using xda premium
Sanddancer75 said:
My 12 month contract its due up this month. How well HTC support their existing customers is going to sway my decision on my next phone, & at the moment I'm leaning towards a Galaxy S 3.
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My contract ended 4 months ago now. I switched to a 30-day rolling contract with Three as there is no phone out that that I really want. The S3 has nice specs, but I don't like the way it looks, and it's a bit too big. The HTC OneX has nice specs, but no removable storage, and it's a bit too big.
I have decided that my next phone will, I hope, be the next Nexus. I have got my hands on the NExus 7 tablet recently, and it's amazing - if they can do something half as good for the next Google phone it will be a winner.
The 'Customer Service' side doesn't worry me. As soon as I get my hands on something I tend to root it and therefore risk the warranty. As for the whole ICS thing - it doesn't really worry me as I have no doubt we'll get it in the end. I am far more concerned with how good the hardware is and how much support it gets from the devs.
I don't really mind - I've got ISC with CyanogenMod 9 anyway. It would be nice to get an official update though. For me, the waiting time doesn't matter. I'm happy with CM9/other ICS roms for now.
Sanddancer75 said:
My 12 month contract its due up this month. How well HTC support their existing customers is going to sway my decision on my next phone, & at the moment I'm leaning towards a Galaxy S 3.
Sent from my HTC Desire S using xda premium
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You know, it's not so long ago that HTC was the darling of developers just because they built the G1, G2 and Nexus One. Meanwhile Samsung owners were waiting until the end of 2011 for the Galaxy S to be upgraded from Eclair to Froyo - that's nearly a year after 2.2 first appeared.
Sony Ericsson used to get a lot of stick too for not updating their Xperia line, but the more recent ones at least got kind-of-official support for unlocking long before HTC's 2011 models.
To be blunt, I think all the manufacturers are as bad as each other when it comes to unlocking and official updates; which is why my next phone will almost certainly be a Nexus.
njd said:
You know, it's not so long ago that HTC was the darling of developers just because they built the G1, G2 and Nexus One. Meanwhile Samsung owners were waiting until the end of 2011 for the Galaxy S to be upgraded from Eclair to Froyo - that's nearly a year after 2.2 first appeared.
Sony Ericsson used to get a lot of stick too for not updating their Xperia line, but the more recent ones at least got kind-of-official support for unlocking long before HTC's 2011 models.
To be blunt, I think all the manufacturers are as bad as each other when it comes to unlocking and official updates; which is why my next phone will almost certainly be a Nexus.
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Hard to disagree - seems good sense to go to the source, not drink downstream
http://www.xda-developers.com/andro...t-petition-for-timely-kernel-source-releases/
mexicorn said:
http://www.xda-developers.com/andro...t-petition-for-timely-kernel-source-releases/
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The link gives Error 404: page not found
Sent from my HTC Desire S
amidabuddha said:
The link gives Error 404: page not found
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Not for me it doesn't
SimonTS said:
Not for me it doesn't
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It is OK now. Signed
Sent from my HTC Desire S

Scream @ HTC on their FB page for an update!

This was a good idea (however fruitless it may turn out to be) that I stole from the Galaxy 7.7 forum.
Go to https://www.facebook.com/htcusa and simply post this:
Dear HTC,
Update the MyTouch 4G Slide to Android 4.0+!!!
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Click to collapse
Honestly I don't think anyone would care whether it was ICS or Jelly Bean at this point, but the phone desperately needs an update to the stock ROM. Would be nice if we could get at least ICS with Sense 4!
Not gonna work
Sent from my myTouch 4G Slide using xda premium
way too late at this point
There might (just might) be an update coming from HTC at some point. One of the gov't agencies (can't remember if it was FTC or FCC) ruled against HTC last month in a major case. The result is that HTC will have to update a LOT of older phones in order to comply with the ruling. There were rumors that HTC had been working on an ICS update for our phone but ceased work due to budget issues. So, to comply with the gov't ruling, they might resume work on what they've done and release the update. Or, they could just release some lame-ass patch just to comply. But, regardless, there will probably be some sort of update coming from HTC/T-Mobile for this phone in the coming months.
EDIT: It was the FTC, here is the ruling: http://ftc.gov/opa/2013/02/htc.shtm
WangChung81 said:
This was a good idea (however fruitless it may turn out to be) that I stole from the Galaxy 7.7 forum.
Go to https://www.facebook.com/htcusa and simply post this:
Honestly I don't think anyone would care whether it was ICS or Jelly Bean at this point, but the phone desperately needs an update to the stock ROM. Would be nice if we could get at least ICS with Sense 4!
Click to expand...
Click to collapse
Done; and answer.....from HTC USA
HTC USA Sorry, .... The MyTouch 4g Slide will not be upgraded to ICS.
maybe more post on their side will change something...((
P.S I'm very fu. angry because there is nothing good / new with slide keyb, and, despite the fact that this equipment has a good performance, they do not want to update it, but it does not give anything with slide. ahhhh!!!!!
HTC deserve all the spam for not updating this device. Its all their fault because they didn't market it as a high end device which it is. And also failed to release an international version. The DS is a great device and still deserves more from HTC
We ALL understand your frustrations. But I'm afraid this flagship has already sailed. This is really a Sensation with a slideout KB and look what they've done for it. But really the only thing that big companies like HTC pay any attention to is marketshare. You know....their own bottom line.
Do what you will but when the time comes, I'm taking my business elsewhere. When they finally figure out that people are sick of being taken in on a worthy $500 phone by sending it out with a big hole in the hull & they all know it's sinking they MAY rethink their business model. But until that happens I'd love to see them have to name the next "biggie" they put out the Titanic.
Maybe they will see then that THEY weren't sunk by an iceberg but by a little ole Ice Cream Sandwich. KWIM?
WeekendsR2Short said:
We ALL understand your frustrations. But I'm afraid this flagship has already sailed. This is really a Sensation with a slideout KB and look what they've done for it. But really the only thing that big companies like HTC pay any attention to is marketshare. You know....their own bottom line.
Do what you will but when the time comes, I'm taking my business elsewhere. When they finally figure out that people are sick of being taken in on a worthy $500 phone by sending it out with a big hole in the hull & they all know it's sinking they MAY rethink their business model. But until that happens I'd love to see them have to name the next "biggie" they put out the Titanic.
Maybe they will see then that THEY weren't sunk by an iceberg but by a little ole Ice Cream Sandwich. KWIM?
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I'm definitely NOT buying HTC anymore. They suckered me in twice, on this phone and a Flyer tablet. Never again. And I think a lot of people feel the same way, HTC is sinking, their sales are in the toilet, nobody is buying their stuff.
!!11111
Fuzi0719 said:
I'm definitely NOT buying HTC anymore. They suckered me in twice, on this phone and a Flyer tablet. Never again. And I think a lot of people feel the same way, HTC is sinking, their sales are in the toilet, nobody is buying their stuff.
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I'm definitely in agreement here, and it seems that a lot of us share the same feelings ever since HTC and Tmo decided to pretend our phone never happened. I only found out about the phone because it was an insurance replacement for my g2, which apparently wasn't available at all for replacement (refurb or not). I hadn't heard anything about the MT4GS, and the phone had released about a week prior to my swap, which goes to show you how Tmo dropped the ball on marketing. I will say that it was a marked improvement over the g2 and that i've enjoyed my time with it for the most part. However, even bone stock I would get random soft reboots and other quirks that generally went away once I rooted and rom'd.
It wound up being my third HTC phone in a row, and probably my last for some time because of the way we got treated on this device. Not to mention their current lineup (minus DNA) is pretty meh. A friend has a One X that I've had some time on, which is a pretty cool phone mind you, but not that impressive. I guess I'm going to take business to Samsung for the next one, as they irk me the least out of the android OEMs these days. I'd jump on an N4, but the whole cloud thing doesn't go over too well when you don't have consistent 4g or wifi all the time. Unfortunately, New England's geography wreaks havoc on signal in a lot of places and reliance on cloud storage just isn't ideal. Locally stored files ftw.
At the time, the official excuse for our device not getting updated was something about user experience and not working out to expectations, but as we all know that is a load of bull, since the devs here have pulled out the stops in keeping the device up to date. Granted not everything works 100% on these roms, without any source we're doing pretty darn good in this corner and there are no complaints from me about their hard work. Members of this community (and beyond) have attempted to get HTC to budge to no avail... about a year ago. There's no hope at this point of any official anything. And that sucks.
As an aside, has anyone else noticed how visually similar our mysense and sense 4 are? I definitely remember seeing the sense 4 launcher when it first dropped on a few phones and thinking that it looked a lot like our stock one.
I tried not to wall of text but I can't help it. Sorry guys and gals.
I've been looking at the Sony phones. For many years, I never considered anything Sony (after their rootkit fiasco), but that was a long time ago and I do believe their corporate policies are not as draconian. For their Android phones, they're putting out some really nice hardware and they are UPDATING them regularly. Even some of their older stuff is getting updates to JB. And their build quality is markedly better than Samsung. The Nexus phones are probably my primary interest because I'm just tired of hoping for updates. But, I'll probably wait until the next Nexus as I'm just not blown over by the Nexus 4.
Fuzi0719 said:
I've been looking at the Sony phones. For many years, I never considered anything Sony (after their rootkit fiasco), but that was a long time ago and I do believe their corporate policies are not as draconian. For their Android phones, they're putting out some really nice hardware and they are UPDATING them regularly. Even some of their older stuff is getting updates to JB. And their build quality is markedly better than Samsung. The Nexus phones are probably my primary interest because I'm just tired of hoping for updates. But, I'll probably wait until the next Nexus as I'm just not blown over by the Nexus 4.
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Click to collapse
With only chatter about what the next Nexus "might" be I'll stick with my Nexus 4. There is not.... Let me say that again while I still can...there is not a faster device out there. Yeah of course some have huge screens and huge 6k mah batteries but they still can't keep up.
I don't keep much on my phone so I rock the 8GB with zero issues.
Sent from my Nexus 4 using Tapatalk 2
Fuzi0719 said:
I've been looking at the Sony phones. For many years, I never considered anything Sony (after their rootkit fiasco), but that was a long time ago and I do believe their corporate policies are not as draconian. For their Android phones, they're putting out some really nice hardware and they are UPDATING them regularly. Even some of their older stuff is getting updates to JB. And their build quality is markedly better than Samsung. The Nexus phones are probably my primary interest because I'm just tired of hoping for updates. But, I'll probably wait until the next Nexus as I'm just not blown over by the Nexus 4.
Click to expand...
Click to collapse
I'm looking at Sony phones too. Pretty sure I'm going to get my gf and I the Z/ZL (she's a klutz, so she needs the waterproofing :silly
If the leaks of the SG4 are real, it's just a huge honkin phone/mini Note 3. I don't WANT a giant screen held to my face, and when I want to watch a movie or do some power browsing I have a TABLET for that.

When are we getting Pie?

HTC said they will let us know soon about dates when Pie will be released but it's been forever ago.
Also is the U12 xda scene dead or HTC themselves dead? I know the way the U12 handles everything, it's tough to makes roms for it etc. Or maybe not many really bothered to even buy the phone because HTC is just not doing well. HTC needs to fix themselves. Get with the norm. Bessless phones, wireless charging etc. Make a phone that blows every other phone out the water with fantastic marketing and they'll get back to the top.
Marketing isn't going to happen. Did you even compare how much money HTC owns, with how expensive global marketing is. Obviously not, cause we got to accept the fact, that marketing isn't an option for HTC to grow.
Sent from my HTC U12+ using XDA Labs
Funny how the discussions aremore lively in the U11 area. Anyhow, I saw a great deal on a u12+ today and despite hunting for an s9+ 256gb Duos, I was tempted and then ran here to verify if it got Pie. Shocking that it has not, which means more than likely my u11 is OOL with the last update having been made in Dec 2017.
The apparent thing is that HTC is contacting its smartphone business and its Asian models- its core market- are being ignored for updates, so that tells me everything.
If the current U12 isn't being updated, then the u11 is out, and I am onto Samsung. I can wait until the s10 is announced, then s9 prices will fall. Same for the u12 128. I like the Edge and the cameras. They keep me connected to the phone, but security and future support seems to have been ended.
Ndaoud360 said:
HTC said they will let us know soon about dates when Pie will be released but it's been forever ago.
Also is the U12 xda scene dead or HTC themselves dead? I know the way the U12 handles everything, it's tough to makes roms for it etc. Or maybe not many really bothered to even buy the phone because HTC is just not doing well. HTC needs to fix themselves. Get with the norm. Bessless phones, wireless charging etc. Make a phone that blows every other phone out the water with fantastic marketing and they'll get back to the top.
Click to expand...
Click to collapse
Pie is coming, be patient...
@maslaq where you have found this table?
Someone well informed from taiwan just sent me
maslaq said:
Someone well informed from taiwan just sent me
Click to expand...
Click to collapse
Do you follow this guy on any social app?
maslaq said:
Pie is coming, be patient...
Click to expand...
Click to collapse
HTC U11 life has been upgraded to Android Pie.
https://www.xda-developers.com/htc-u11-life-android-pie-update/
This list is just a clickbait of random website.
maslaq said:
Pie is coming, be patient...
Click to expand...
Click to collapse
Link to this tweet?
GaetanoS.89 said:
Do you follow this guy on any social app?
Click to expand...
Click to collapse
No.
Just wait patiently.
Stano36 said:
HTC U11 life has been upgraded to Android Pie.
https://www.xda-developers.com/htc-u11-life-android-pie-update/
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Click to collapse
I think there are two versions of the U11 Life, one with Android One (which has already been update), and one with stock Sense (which has not).
For those bashing people about being unreasonable about expectations for security and software updates, HTC has a binding Federal Trade Commission settlement due to past issues in providing security updates. The FTC also performs inspections of the company every two years as part of the settlement.
https://www.ftc.gov/news-events/pre...-ftc-charges-it-failed-secure-millions-mobile
My guess is that if HTC is violating this judgement, the smartphone division is in trouble or maybe it's planning to pull out of the US at a minimum. Since there's a judgement, if you're in the US, you could contact the FTC to see if there is current compliance with the settlement terms.
Have any of you seen some of the complaints about Pie? I'm not so sure I'm in an all fired hurry to get it and I am one that is usually chomping at the bit for the latest OS update. It also seems that the issue with our delay is Sense. I don't know much about the Life versions of the U11 and the U12 but I'm guessing they don't have the same version of Sense or any Sense. I'm just guessing here because from what I've been seeing from people testing beta versions and some that have the full version it doesn't play nice with launchers.
https://twitter.com/LlabTooFeR/status/1095945078655332352
A new update is coming, but not Pie.
An update, any update is taking entirely too long
Ndaoud360 said:
HTC said they will let us know soon about dates when Pie will be released but it's been forever ago.
Also is the U12 xda scene dead or HTC themselves dead? I know the way the U12 handles everything, it's tough to makes roms for it etc. Or maybe not many really bothered to even buy the phone because HTC is just not doing well. HTC needs to fix themselves. Get with the norm. Bessless phones, wireless charging etc. Make a phone that blows every other phone out the water with fantastic marketing and they'll get back to the top.
Click to expand...
Click to collapse
VidJunky said:
Have any of you seen some of the complaints about Pie? I'm not so sure I'm in an all fired hurry to get it and I am one that is usually chomping at the bit for the latest OS update. It also seems that the issue with our delay is Sense. I don't know much about the Life versions of the U11 and the U12 but I'm guessing they don't have the same version of Sense or any Sense. I'm just guessing here because from what I've been seeing from people testing beta versions and some that have the full version it doesn't play nice with launchers.
Click to expand...
Click to collapse
For the 500th time: Android OS updates and sexurity updates are separate, with HTC delinquent on the latter, coupling them to former. This is why people are upset. The security updates are actually mandatory for HTC's compliance with a settlement with the Federal Trade Commission in the US and why we bexame accustomed to them being on top of things. Lack of compliance with the settlement is indicating the company is not going in a good direction.
Again: OS updates and security updates are not the same thing and people want both, often calling for the former in order to get the latter.
I Think The King is over and HTC on end of way.......i buy htc device from hd2 to this u11+ and u12+ but i think we should search for other king for use
I dropped my U11 a few days ago and looked around for a different brands but just couldn't cut the apron strings with HTC so bought a U12+. Love it so far but i'm pretty sure this purely familiarity on my part as there are some cracking phones around for less right now but the update situation, both security & pie is dismal especially with no comm's from htc itsself, that's just sloppy & extremely bad form...
smudgelab said:
I dropped my U11 a few days ago and looked around for a different brands but just couldn't cut the apron strings with HTC so bought a U12+. Love it so far but i'm pretty sure this purely familiarity on my part as there are some cracking phones around for less right now but the update situation, both security & pie is dismal especially with no comm's from htc itsself, that's just sloppy & extremely bad form...
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Click to collapse
I was just saying in another thread that the UI, namely Sense, was a key factor in my picking this device. The specs aren't bad either and the look was the talk of the town, not that it influenced me as much as the substance of the device, but it darn sure didn't hurt.
DJ Mohammad KHAN said:
I Think The King is over and HTC on end of way.......i buy htc device from hd2 to this u11+ and u12+ but i think we should search for other king for use
Click to expand...
Click to collapse
I'd love to hear from other HTC fans like me what their thoughts are on the next device. Honestly I'm kind of stumped on this one and given great pause at the thought of leaving. I've had some sour experiences with Moto and Sammy but that was back in the flip phone days. That Sony phone awhile back looked pretty good until I read about its custom UI. Huawei has some interesting devices and with HTC I never had to consider screen notches. Motos and their battery life issues, not that HTC always got it right. Sammys have a lot of features, some are even pretty cool, eye tracking for screen scroll, blink gestures but... Anyone really got any strong hopefuls?

HTC , Android 9 pie update status (finally)

Hello guys ,
Eventually the date of the update was clear. Congratulations for HTC. I had hoped to get the Android Q update.
https://www.facebook.com/101063233083/posts/10159086719528084/
We want to share the release schedule of the Android Pie updates for #HTC smartphones. Please note, certain regions & carrier deployment may affect these dates. U11 rollout will begin late May, 2019; U11+ will begin late June, 2019; U12+ will begin mid-June, 2019. Thank you.
Electro58 said:
Hello guys ,
Yesterday on Facebook shared the post about the update status on HTC official page. But after 5 minutes they wiped. I copied this post.
We wanted to share with you the status on the Android 9 update.
HTC is currently working on ensuring the update is compatible with our phones and we anticipate a release to customers of U12+ and U11+ models starting Q2 of 2019.
Please note, the exact timing defers to the mobile operators' availabilities in different countries.
What do you think about this?
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Click to collapse
Not really sure but the news today said that HTC is now negotiating with some companies in India for selling their brand. If so, it is no ground to post that message in the FB.
I do really hope my U11+ can get pie.
Only problem with that statement for UK anyway, the U11+ was only available from HTC direct. So mobile operators would have no input or changes to make. We've all been waiting long enough now they really should be releasing information.
Sent from my HTC U11 plus using Tapatalk
Back in February, we wrote about the disappearance of the HTC Mail app from the Play Store, but it was quickly restored. More recently, we received a tip about the Sense Home launcher also vanishing, but closer inspection shows that a total of 14 HTC apps have been unpublished in the last three months.
Looking at the latest HTC Corporation activity in App Brain, we can see that the Sense Home launcher and contacts app People were unpublished just this month. 12 more apps, including Calendar, Dot View, and Speak suffered a similar fate in February, while the Mail app that went and then returned is once again conspicuous by its absence.
https://www.androidpolice.com/2019/...the-play-store-including-calendar-and-people/
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Click to collapse
What can we except form HTC? Are they dead? New skin? RIP HTC?
Potentially dead. The Pie update is very late now. They seem to be moving away from phones too. I have a feeling we may not get Pie as HTC concentrates it's resources else where. This is the first HTC phone I've been truly disappointed with and will certainly be my last. Already looking to one+ for my next phone.
Sent from my HTC U11 plus using Tapatalk
Reach out to HTC and ask them for the source code, easy to build a pie/q rom and even keep up community support long after.
Sent from my HTC U11 plus using Tapatalk
HTC don't pay me to do that though do they? If you bought a laptop and Asus or Apple chucked you a CD and said, you're getting no updates so there's the source code, fix any driver compatibility issues, flaws in the programming or security breaches yourself would you be happy with that?
I've paid them for a phone on the understanding I'd get HDR and Android updates. It took almost a year to fix the notification bug they created and they have pushed zero security patches other than those included with an update.
Sent from my HTC U11 plus using Tapatalk
matty538 said:
HTC don't pay me to do that though do they? If you bought a laptop and Asus or Apple chucked you a CD and said, you're getting no updates so there's the source code, fix any driver compatibility issues, flaws in the programming or security breaches yourself would you be happy with that?
I've paid them for a phone on the understanding I'd get HDR and Android updates. It took almost a year to fix the notification bug they created and they have pushed zero security patches other than those included with an update.
Click to expand...
Click to collapse
Yep, how truly i still hope it will get better honestly i am loosing my hopes i had. I've been using HTC phone even when they were creating phones under the name Qtek. Always stood by them and was always an enthusiastic supporter but i truly - with so much pain - believe it will only get worse in support. Although phones still rock this baby will almost certainly be my last HTC phone where presumably i too will be moving over towards OnePlus..
It is really sad but perhaps better, since I don't think any brand really can survive against the money Apple and Samsung are spending to buy customers.. i hope they will survive with VR..
I've been with HTC since the Touch HD so not as long as you. Back then they were innovators. The HD2 showed a phone could run two os and then we had the m7 with ultra pixel camera ( although the pink tint issue was a big problem) and the m8 led the way again with camera tech.
HTC promised updates within 90 days when they initially streamlined the amount of phones they were going to produce and now present day with no updates, finally a post stating there will be updates beginning Q2 and then nothing...
They can't completely blame it on carriers as the U11+ in Europe at least was a HTC direct phone. So where's the update? No where close is my guess. It seems they just string us along in the hope we get bored.
I don't agree that companies can't compete with apple and Samsung. There's plenty of smaller manufacturers doing a better job than HTC and in that sense HTC deserves everything it gets for failing it's customers.
Sent from my HTC U11 plus using Tapatalk
matty538 said:
I've been with HTC since the Touch HD so not as long as you. Back then they were innovators. The HD2 showed a phone could run two os and then we had the m7 with ultra pixel camera ( although the pink tint issue was a big problem) and the m8 led the way again with camera tech.
HTC promised updates within 90 days when they initially streamlined the amount of phones they were going to produce and now present day with no updates, finally a post stating there will be updates beginning Q2 and then nothing...
They can't completely blame it on carriers as the U11+ in Europe at least was a HTC direct phone. So where's the update? No where close is my guess. It seems they just string us along in the hope we get bored.
I don't agree that companies can't compete with apple and Samsung. There's plenty of smaller manufacturers doing a better job than HTC and in that sense HTC deserves everything it gets for failing it's customers.
Click to expand...
Click to collapse
True, although it didn't succeed both Sony and LG where perhaps LG still has a position, but Sony left the battlefield quite quietly its a pitty and indeed was so much fun with the HD2 and M7. Both i still have and both still work where the HD2 is running MM. Had it even with Windows Phone 7 running.. ahh what the heck, OnePlus 7 pro looks great, so perhaps a worthy replacement.. presentation is 14th May apparently.
The only thing putting me off the oneplus 7 pro is the pop up selfie camera. Not sure how I feel about it. Other than that it seems a decent spec from the leaks we've had. Not long to wait though and with nothing forthcoming on the HTC update front looks like I may jump ship before it gets pushed. This has been by far the worst experience I've had with a phone provider and I can't recall ever wanting to get rid of a phone as quick as this one.
Sent from my HTC U11 plus using Tapatalk
I'd say that an absolute lack of any info - not a single leak - about their next phone is a pretty good indication that they're out of the smartphone business. And therefore lack of the update is also highly likely, though... even if they sold off their smartphone department the new owner might conduct it (if the code is already more or less created) for the sake of keeping the image.
Anyway, that's for 99% also my last - though only second... - HTC, even though that's a nearly perfect phone for me and I don't care much for updates (especially with those newer Androids that seem to differ less and less). Why then? Well, last time when I was that satisfied with a phone - with my previous One M7 - I kept using it for over 4 years, and would likely continue if it wasn't for the battery. Now I've had the U11+ for over 1 year - and I don't think there'll be any new HTCs in 2022. Sad, as I can't see a proper alternative right now, so I have to hope for something really new.
matty538 said:
Only problem with that statement for UK anyway, the U11+ was only available from HTC direct. So mobile operators would have no input or changes to make. We've all been waiting long enough now they really should be releasing information.
Sent from my HTC U11 plus using Tapatalk
Click to expand...
Click to collapse
Sadly HTC use mushroom communications at best these days
Sorry guys, HTC had been disappointing with support and updates. I have to ditch U11+.
Personally I think HTC had ditches us the loyal supported without providing any security patches since 2017. This make us all expose to all kind of vulnerability possible, too bad.
I am wishing those that still think that HTC has a chance coming back, good luck guys.
I don't think anyone is under any illusion as to what's going to happen. Android Q is already in beta testing for about 13 manufacturers and HTC can't even release Android Pie. Once I've found a new phone I like I will be jumping this sinking ship.
Sent from my HTC U11 plus using Tapatalk
Wait for "Late June"
Finally! The update will come. It would be nice if it actually comes from Android Q. Waiting for Pie to come after Q
Definitely won't come with Q, and a pretty poor show from HTC. Probably being the last to roll out Pie when they used to say updates within 90 days.
Sent from my HTC U11 plus using Tapatalk
Pie update in Taiwan, soft bricking some devices https://www.droid-life.com/2019/06/05/htc-pulls-pie-update-for-u11/
Brilliant HTC are far behind everyone else in releasing Pie and when they do release it, it screws up some phones. Very generous of HTC offering to fix phones borked my their own mistake. I mean really! That's the least they should be doing.
Sent from my HTC U11 plus using Tapatalk

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