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[Discussion]HTC Update policy

Hi there,
I finally decided to open a thread for discussing the matter above, because I do not want the thread for officially validated info here be flooded by discussion, whining and bashing.
So everybody is invited tell us here, if he thinks that HTC sucks or whatever about the HTC ICS update.
My personal opinion is, that they don't. It is normal that development is delayed, and deadlines are shifted. They have to deliver an update, that is working out of the box without feedback from community testers and iterations like the custom roms here. And this is not only valid for Android kernel and drivers but also for the Sense 3.6 stuff. The only thing one could really blame em for imho is that they don't communicate the delay. On the other hand it is clear why they do not. If they officailly announce it, it will be all over tech press and blogs and even "normal" users, will know about not only the guys here (who are a minority in global sales). And this would also give the Android critics a voice again, and HTC has definetly no interest in that, so they shut up.
So, you got a working devices, which is able of everything you were promised when buying it. HTC will update it to ICS, even though they don't have to and there is no technical need. This is why I can't understand all this frustration. Of course, I prefer to have the update sooner than later, but this is life.
Just my 2 cents.

kwisatz79 said:
Hi there,
I finally decided to open a thread for discussing the matter above, because I do not want the thread for officially validated info here be flooded by discussion, whining and bashing.
So everybody is invited tell us here, if he thinks that HTC sucks or whatever about the HTC ICS update.
My personal opinion is, that they don't. It is normal that development is delayed, and deadlines are shifted. They have to deliver an update, that is working out of the box without feedback from community testers and iterations like the custom roms here. And this is not only valid for Android kernel and drivers but also for the Sense 3.6 stuff. The only thing one could really blame em for imho is that they don't communicate the delay. On the other hand it is clear why they do not. If they officailly announce it, it will be all over tech press and blogs and even "normal" users, will know about not only the guys here (who are a minority in global sales). And this would also give the Android critics a voice again, and HTC has definetly no interest in that, so they shut up.
So, you got a working devices, which is able of everything you were promised when buying it. HTC will update it to ICS, even though they don't have to and there is no technical need. This is why I can't understand all this frustration. Of course, I prefer to have the update sooner than later, but this is life.
Just my 2 cents.
Click to expand...
Click to collapse
I agree, but it would not take HTC 30 seconds to keep us informed and so shut up the chatter.

al89nut said:
I agree, but it would not take HTC 30 seconds to keep us informed and so shut up the chatter.
Click to expand...
Click to collapse
Unfortunately it wouldn't make any difference to the chatter. Can you imagine the comments we'd get posted on here if HTC did officially announce the ICS roll-out had slipped to August?
"Fu**ing Ba**ards - they keep lying to us"
"I paid for my phone. I deserve the update"
"I'm going to sue HTC for not giving me the update when they said they would"
"I'm never getting another HTC phone - they can't keep to the time-scales they promise"
etc, etc, ad nauseum

Nice thinking of starting a new thread for this....
Click to expand...
Click to collapse
I think as long as we are getting an update..... It's cool cause an update released asap with out much testing and all will always hav many bugs n errors n people will be whining over that...... Bt what they can do was to release the kernal source from a certain point of development ...... For other devs to try.....
Thn again its ma personal opinion....
People hav their own mind
Sent from my HTC Desire S using xda premium

My 12 month contract its due up this month. How well HTC support their existing customers is going to sway my decision on my next phone, & at the moment I'm leaning towards a Galaxy S 3.
Sent from my HTC Desire S using xda premium

Sanddancer75 said:
My 12 month contract its due up this month. How well HTC support their existing customers is going to sway my decision on my next phone, & at the moment I'm leaning towards a Galaxy S 3.
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Click to collapse
My contract ended 4 months ago now. I switched to a 30-day rolling contract with Three as there is no phone out that that I really want. The S3 has nice specs, but I don't like the way it looks, and it's a bit too big. The HTC OneX has nice specs, but no removable storage, and it's a bit too big.
I have decided that my next phone will, I hope, be the next Nexus. I have got my hands on the NExus 7 tablet recently, and it's amazing - if they can do something half as good for the next Google phone it will be a winner.
The 'Customer Service' side doesn't worry me. As soon as I get my hands on something I tend to root it and therefore risk the warranty. As for the whole ICS thing - it doesn't really worry me as I have no doubt we'll get it in the end. I am far more concerned with how good the hardware is and how much support it gets from the devs.

I don't really mind - I've got ISC with CyanogenMod 9 anyway. It would be nice to get an official update though. For me, the waiting time doesn't matter. I'm happy with CM9/other ICS roms for now.

Sanddancer75 said:
My 12 month contract its due up this month. How well HTC support their existing customers is going to sway my decision on my next phone, & at the moment I'm leaning towards a Galaxy S 3.
Sent from my HTC Desire S using xda premium
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You know, it's not so long ago that HTC was the darling of developers just because they built the G1, G2 and Nexus One. Meanwhile Samsung owners were waiting until the end of 2011 for the Galaxy S to be upgraded from Eclair to Froyo - that's nearly a year after 2.2 first appeared.
Sony Ericsson used to get a lot of stick too for not updating their Xperia line, but the more recent ones at least got kind-of-official support for unlocking long before HTC's 2011 models.
To be blunt, I think all the manufacturers are as bad as each other when it comes to unlocking and official updates; which is why my next phone will almost certainly be a Nexus.

njd said:
You know, it's not so long ago that HTC was the darling of developers just because they built the G1, G2 and Nexus One. Meanwhile Samsung owners were waiting until the end of 2011 for the Galaxy S to be upgraded from Eclair to Froyo - that's nearly a year after 2.2 first appeared.
Sony Ericsson used to get a lot of stick too for not updating their Xperia line, but the more recent ones at least got kind-of-official support for unlocking long before HTC's 2011 models.
To be blunt, I think all the manufacturers are as bad as each other when it comes to unlocking and official updates; which is why my next phone will almost certainly be a Nexus.
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Click to collapse
Hard to disagree - seems good sense to go to the source, not drink downstream

http://www.xda-developers.com/andro...t-petition-for-timely-kernel-source-releases/

mexicorn said:
http://www.xda-developers.com/andro...t-petition-for-timely-kernel-source-releases/
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Click to collapse
The link gives Error 404: page not found
Sent from my HTC Desire S

amidabuddha said:
The link gives Error 404: page not found
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Click to collapse
Not for me it doesn't

SimonTS said:
Not for me it doesn't
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Click to collapse
It is OK now. Signed
Sent from my HTC Desire S

Scream @ HTC on their FB page for an update!

This was a good idea (however fruitless it may turn out to be) that I stole from the Galaxy 7.7 forum.
Go to https://www.facebook.com/htcusa and simply post this:
Dear HTC,
Update the MyTouch 4G Slide to Android 4.0+!!!
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Click to collapse
Honestly I don't think anyone would care whether it was ICS or Jelly Bean at this point, but the phone desperately needs an update to the stock ROM. Would be nice if we could get at least ICS with Sense 4!

Not gonna work
Sent from my myTouch 4G Slide using xda premium

way too late at this point

There might (just might) be an update coming from HTC at some point. One of the gov't agencies (can't remember if it was FTC or FCC) ruled against HTC last month in a major case. The result is that HTC will have to update a LOT of older phones in order to comply with the ruling. There were rumors that HTC had been working on an ICS update for our phone but ceased work due to budget issues. So, to comply with the gov't ruling, they might resume work on what they've done and release the update. Or, they could just release some lame-ass patch just to comply. But, regardless, there will probably be some sort of update coming from HTC/T-Mobile for this phone in the coming months.
EDIT: It was the FTC, here is the ruling: http://ftc.gov/opa/2013/02/htc.shtm

WangChung81 said:
This was a good idea (however fruitless it may turn out to be) that I stole from the Galaxy 7.7 forum.
Go to https://www.facebook.com/htcusa and simply post this:
Honestly I don't think anyone would care whether it was ICS or Jelly Bean at this point, but the phone desperately needs an update to the stock ROM. Would be nice if we could get at least ICS with Sense 4!
Click to expand...
Click to collapse
Done; and answer.....from HTC USA
HTC USA Sorry, .... The MyTouch 4g Slide will not be upgraded to ICS.
maybe more post on their side will change something...((
P.S I'm very fu. angry because there is nothing good / new with slide keyb, and, despite the fact that this equipment has a good performance, they do not want to update it, but it does not give anything with slide. ahhhh!!!!!

HTC deserve all the spam for not updating this device. Its all their fault because they didn't market it as a high end device which it is. And also failed to release an international version. The DS is a great device and still deserves more from HTC

We ALL understand your frustrations. But I'm afraid this flagship has already sailed. This is really a Sensation with a slideout KB and look what they've done for it. But really the only thing that big companies like HTC pay any attention to is marketshare. You know....their own bottom line.
Do what you will but when the time comes, I'm taking my business elsewhere. When they finally figure out that people are sick of being taken in on a worthy $500 phone by sending it out with a big hole in the hull & they all know it's sinking they MAY rethink their business model. But until that happens I'd love to see them have to name the next "biggie" they put out the Titanic.
Maybe they will see then that THEY weren't sunk by an iceberg but by a little ole Ice Cream Sandwich. KWIM?

WeekendsR2Short said:
We ALL understand your frustrations. But I'm afraid this flagship has already sailed. This is really a Sensation with a slideout KB and look what they've done for it. But really the only thing that big companies like HTC pay any attention to is marketshare. You know....their own bottom line.
Do what you will but when the time comes, I'm taking my business elsewhere. When they finally figure out that people are sick of being taken in on a worthy $500 phone by sending it out with a big hole in the hull & they all know it's sinking they MAY rethink their business model. But until that happens I'd love to see them have to name the next "biggie" they put out the Titanic.
Maybe they will see then that THEY weren't sunk by an iceberg but by a little ole Ice Cream Sandwich. KWIM?
Click to expand...
Click to collapse
I'm definitely NOT buying HTC anymore. They suckered me in twice, on this phone and a Flyer tablet. Never again. And I think a lot of people feel the same way, HTC is sinking, their sales are in the toilet, nobody is buying their stuff.

!!11111
Fuzi0719 said:
I'm definitely NOT buying HTC anymore. They suckered me in twice, on this phone and a Flyer tablet. Never again. And I think a lot of people feel the same way, HTC is sinking, their sales are in the toilet, nobody is buying their stuff.
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I'm definitely in agreement here, and it seems that a lot of us share the same feelings ever since HTC and Tmo decided to pretend our phone never happened. I only found out about the phone because it was an insurance replacement for my g2, which apparently wasn't available at all for replacement (refurb or not). I hadn't heard anything about the MT4GS, and the phone had released about a week prior to my swap, which goes to show you how Tmo dropped the ball on marketing. I will say that it was a marked improvement over the g2 and that i've enjoyed my time with it for the most part. However, even bone stock I would get random soft reboots and other quirks that generally went away once I rooted and rom'd.
It wound up being my third HTC phone in a row, and probably my last for some time because of the way we got treated on this device. Not to mention their current lineup (minus DNA) is pretty meh. A friend has a One X that I've had some time on, which is a pretty cool phone mind you, but not that impressive. I guess I'm going to take business to Samsung for the next one, as they irk me the least out of the android OEMs these days. I'd jump on an N4, but the whole cloud thing doesn't go over too well when you don't have consistent 4g or wifi all the time. Unfortunately, New England's geography wreaks havoc on signal in a lot of places and reliance on cloud storage just isn't ideal. Locally stored files ftw.
At the time, the official excuse for our device not getting updated was something about user experience and not working out to expectations, but as we all know that is a load of bull, since the devs here have pulled out the stops in keeping the device up to date. Granted not everything works 100% on these roms, without any source we're doing pretty darn good in this corner and there are no complaints from me about their hard work. Members of this community (and beyond) have attempted to get HTC to budge to no avail... about a year ago. There's no hope at this point of any official anything. And that sucks.
As an aside, has anyone else noticed how visually similar our mysense and sense 4 are? I definitely remember seeing the sense 4 launcher when it first dropped on a few phones and thinking that it looked a lot like our stock one.
I tried not to wall of text but I can't help it. Sorry guys and gals.

I've been looking at the Sony phones. For many years, I never considered anything Sony (after their rootkit fiasco), but that was a long time ago and I do believe their corporate policies are not as draconian. For their Android phones, they're putting out some really nice hardware and they are UPDATING them regularly. Even some of their older stuff is getting updates to JB. And their build quality is markedly better than Samsung. The Nexus phones are probably my primary interest because I'm just tired of hoping for updates. But, I'll probably wait until the next Nexus as I'm just not blown over by the Nexus 4.

Fuzi0719 said:
I've been looking at the Sony phones. For many years, I never considered anything Sony (after their rootkit fiasco), but that was a long time ago and I do believe their corporate policies are not as draconian. For their Android phones, they're putting out some really nice hardware and they are UPDATING them regularly. Even some of their older stuff is getting updates to JB. And their build quality is markedly better than Samsung. The Nexus phones are probably my primary interest because I'm just tired of hoping for updates. But, I'll probably wait until the next Nexus as I'm just not blown over by the Nexus 4.
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Click to collapse
With only chatter about what the next Nexus "might" be I'll stick with my Nexus 4. There is not.... Let me say that again while I still can...there is not a faster device out there. Yeah of course some have huge screens and huge 6k mah batteries but they still can't keep up.
I don't keep much on my phone so I rock the 8GB with zero issues.
Sent from my Nexus 4 using Tapatalk 2

Fuzi0719 said:
I've been looking at the Sony phones. For many years, I never considered anything Sony (after their rootkit fiasco), but that was a long time ago and I do believe their corporate policies are not as draconian. For their Android phones, they're putting out some really nice hardware and they are UPDATING them regularly. Even some of their older stuff is getting updates to JB. And their build quality is markedly better than Samsung. The Nexus phones are probably my primary interest because I'm just tired of hoping for updates. But, I'll probably wait until the next Nexus as I'm just not blown over by the Nexus 4.
Click to expand...
Click to collapse
I'm looking at Sony phones too. Pretty sure I'm going to get my gf and I the Z/ZL (she's a klutz, so she needs the waterproofing :silly
If the leaks of the SG4 are real, it's just a huge honkin phone/mini Note 3. I don't WANT a giant screen held to my face, and when I want to watch a movie or do some power browsing I have a TABLET for that.

Any news/rumors on an update?

Just curious if anyone has seen any news related to a new Verizon OTA being in the works to fix some of the bugs introduced with 5.01. Haven't personally seen anything about it but one can make a pretty easy assumption that at some point we will get another OTA.

HTC wouldn't need an entire update to address the bugs introduced in Lollipop.
App updates through the play store can correct the messaging app and keyboard app bugs.

I'm just about quite sure we will get an update to Sense 7 with Android 5.0.2 or maybe 5.1. The HTC One M7 was updated to Sense 6 shortly after the One M8 came out with it. You'd think HTC would want to use Sense 7 as leverage to milk sales, but they didn't seem to have that attitude last year. It was more like, "Okay, the M8 is out, let's get the M7 up to speed." The M7 even got a couple updates before the M8 did, but I forget which. It wasn't a huge lead, but it did happen.

xsteven77x said:
Just curious if anyone has seen any news related to a new Verizon OTA being in the works to fix some of the bugs introduced with 5.01. Haven't personally seen anything about it but one can make a pretty easy assumption that at some point we will get another OTA.
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dragontology said:
I'm just about quite sure we will get an update to Sense 7 with Android 5.0.2 or maybe 5.1. The HTC One M7 was updated to Sense 6 shortly after the One M8 came out with it. You'd think HTC would want to use Sense 7 as leverage to milk sales, but they didn't seem to have that attitude last year. It was more like, "Okay, the M8 is out, let's get the M7 up to speed." The M7 even got a couple updates before the M8 did, but I forget which. It wasn't a huge lead, but it did happen.
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Click to collapse
Yeah, u guys should consider yourselves LUCKY lol . Verizon M7's STILL don't have lollipop .. still running on 4.4.3. ...Yet every other carrier m7 have it already..
Big Red last to the party as usual...

Why would we be LUCKY? We're a generation newer. If anything, it's the M7 users who should be "LUCKY." If you were a Motorola user, you wouldn't get updates, period. If you were a Samsung user, your updates would end when the new model began. If you were lucky you might get one six months later. HTC committed to 2 years... They gave the M7 a year and a half. 5.0.x will be the last update... The VZW M7 came out in August 2013, so it got about a year and a half of updates. The M8 came out in March 2014, so we'll probably get updates through September or so.
But you know, Samsung can afford to lose fans. They probably don't care. Motorola, too. I have heard (and don't doubt) that Samsung SPENDS more on marketing in a year than HTC MAKES (profits, earns/grosses? I don't know) all year. HTC is the underdog here. They support Google's no-face-buttons design while Samsung is clinging to the iPhone form factor. HTC uses memory cards while Samsung (and Motorola) do not. HTC is making really nice looking (and sounding!) phones that should be the BASE MODEL at Motorola or Samsung. HTC is acting like they have money to spend, and maybe they do, but if we want them to do things companies can do when they're doing well... We need to support them. If you can afford to buy the next HTC One, buy the next HTC One. Encourage your friends and family to buy HTC. You probably won't make much difference just on your own, but if we all did it... who knows. Especially if you go to places like Android Police who suck up to Samsung and take pot shots at HTC whenever possible, and offer a little CONSTRUCTIVE criticism on that (I'm not a good one for this... I'm an @$$, I just call them Apple Police), maybe they'll change their tone, I don't know. But we're facing a duopoly of Apple and Samsung, and we need to support a third party... especially when the duopoly partners are making the same phone as one another. We should fight for options, especially if we think they are superior.

Hmm. Ya I think we will see at least one more major update for our phones before they abandon us for the m9. M7 users best days are probably behind them at this point.

Isn't this the beauty of Android??? Open source, rooting, modding etc..??? Being able to run custom ROMs on pretty much any Android smartphone out there? I have my old Droid RAZR sitting in a drawer at home that had 4.4.4 on it before my brand new HTC M8 last summer. Still keep it updated as a backup and still works perfect. I would imagine the same is available for the M7, so I doubt the M7's best days are behind it. Now... maybe official support via VZW or updates from them are done, but that's where XDA and the bunch step in.

I just flashed an AOSP 5.1 ROM

Android P Beta without HTC

Can please somebody explain this? Android P Beta with oppo, Essential, and and and without HTC? Am I missing something?
Without Security Updates since 5 Months.
Flagship Phone U11+ still with Android 8.0 without any update and now Android Beta without HTC
In my opinion there is no bigger hater than a disappointed and deluded fan.
U12+ can be double so good as the U11+ ...but HTC will not have my money

You must wait HTC U12 recieve Android P first.

i'm agree, i dont know how HTC could create a great device with a ****ing poor screen brightnes like a U11+ and now we are out of the android P as well ??
Mister HTC's i'll give you a free advice !!, dont make a lot HTC U12+, because surely them coming with a **** poor screen and really **** android updates, so we aren't stupids to pay again for a incomplete product, dont matter how great could be the U12+ this time you really pis off us !!!!
By the way !!..we are still waiting for update to enable HDR screen !!

newyesor said:
You must wait HTC U12 recieve Android P first.
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Click to collapse
Why? Why Xperia XZ2 has already took part to Android P beta? Why Nokia do monthly updates and HTC no?

I wad literally saying this same thing yesterday. HTC dropped the ball and lost a great chances at client retention and publicity. Nokia however, did great and essential.
---------- Post added at 03:26 PM ---------- Previous post was at 03:25 PM ----------
damigor said:
Why? Why Xperia XZ2 has already took part to Android P beta? Why Nokia do monthly updates and HTC no?
Click to expand...
Click to collapse
They seem to not care anymore. Sick of such awesome products that are hrc devices be castrated by mediocre management.

So let's start
Sharing IMEI will help. I will give it a week then msg them

To be honest if you contact HTC about the lack of updates they will ask for your imei anyway. They did me the other week, and still said my phone was up to date. Not sure what else you're expecting? I won't be giving my imei as its a security risk, but good luck with getting anywhere with HTC.
Sent from my HTC U11 plus using Tapatalk

Is it?
I didn't realise that sorry
The whole point is showing HTC how many people gathered together and they are bothered about the poor support

I did some thread cleanup.
Please stay on topic and follow XDA rules.Respecting other users is essential in the forums, I will not tolerate otherwise.

damigor said:
Can please somebody explain this? Android P Beta with oppo, Essential, and and and without HTC? Am I missing something?
Without Security Updates since 5 Months.
Flagship Phone U11+ still with Android 8.0 without any update and now Android Beta without HTC
In my opinion there is no bigger hater than a disappointed and deluded fan.
U12+ can be double so good as the U11+ ...but HTC will not have my money
Click to expand...
Click to collapse
I think most of us are disappointed, i for one will never buy an HTC device again no matter how great it is unless it's a Pixel.
Now one explanation could be for why we are left out from the list of devices you mentioned is because until now HTC hasn't confirmed whether our device supports project Treble moving forward. In theory our device should support it, but it looks like HTC doesn't care about U11+ and instead is solely focusing on the coming U12+.

Rashad83 said:
I think most of us are disappointed, i for one will never buy an HTC device again no matter how great it is unless it's a Pixel.
Now one explanation could be for why we are left out from the list of devices you mentioned is because until now HTC hasn't confirmed whether our device supports project Treble moving forward. In theory our device should support it, but it looks like HTC doesn't care about U11+ and instead is solely focusing on the coming U12+.
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Click to collapse
Yes. Agree. But HTC U11+ is still the Flagship phone!! Damn.
I can understand that HTC is focused on the U12+ but the U11+ was mostly bought by old date supporters and fans. With this behavior HTC is going to sell even less units of U12+. I am the first one not going to buy the U12+. For the first time after 8 year I will skip the phone, even if will be absolutely amazing. I am gonna do that as revenge for this behavior of HTC
Back to your comments HTC U11+ in theory supports:
- HDR
- Project Treble
-Monthly Updates
Practically they release a phone with just one major update and Monthly Updates stuck on December 2017.
Are the Management at HtC thinking that with Edge Sense 2.0 ( No phisically and no soft buttons...) They are going to sell planty of U12+? Good Luck
I can imagine to buy again an HTC phone only if is going to be a Google Made Pixel.

damigor said:
Yes. Agree. But HTC U11+ is still the Flagship phone!! Damn.
I can understand that HTC is focused on the U12+ but the U11+ was mostly bought by old date supporters and fans. With this behavior HTC is going to sell even less units of U12+. I am the first one not going to buy the U12+. For the first time after 8 year I will skip the phone, even if will be absolutely amazing. I am gonna do that as revenge for this behavior of HTC
Back to your comments HTC U11+ in theory supports:
- HDR
- Project Treble
-Monthly Updates
Practically they release a phone with just one major update and Monthly Updates stuck on December 2017.
Are the Management at HtC thinking that with Edge Sense 2.0 ( No phisically and no soft buttons...) They are going to sell planty of U12+? Good Luck
I can imagine to buy again an HTC phone only if is going to be a Google Made Pixel.
Click to expand...
Click to collapse
HTC have no money to spend on niche product like U11+. They are folding down the company and realigning resources to focus on VR. Phone business is probably a spin off project now.
Glad to see that Google finally stepped in to sort out updates problem as it's been going for a while and the matter look pathetic. Don't think above applies to HTC though.
U11+ supports treble. It's just that nothing gets pushed to make any use of it. Again, resource and money are the constraint.

The u11 is the flagship of 2017, the u11+ is just a refined one, which is not used as a flagship by HTC. The press just made it a flagship, which is not true. It will get updates soon again, but first they focus on the new HTC release and final software improvements, then the older devices wl have some love again. HTC needed to cut and change stuff inside their company, so that's no wonder they can't focus properly on a new device and properly at the same time on older.
Sent from my HUAWEI BLA-L29 using XDA Labs

Just got a reply from HTC about updates, lol

salahmed said:
Just got a reply from HTC about updates, lol
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Like a joke
---------- Post added at 09:45 PM ---------- Previous post was at 09:43 PM ----------
HTC will understand when the result of the wrong is withdrawn from the market.

Why is everyone so hyped about the Android P Beta. It has bugs not even the full release. Patience is a Virtue!

mdpgc said:
Why is everyone so hyped about the Android P Beta. It has bugs not even the full release. Patience is a Virtue!
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Click to collapse
becuse monkeys cant undrstand that OS is beta !

HTC , Android 9 pie update status (finally)

Hello guys ,
Eventually the date of the update was clear. Congratulations for HTC. I had hoped to get the Android Q update.
https://www.facebook.com/101063233083/posts/10159086719528084/
We want to share the release schedule of the Android Pie updates for #HTC smartphones. Please note, certain regions & carrier deployment may affect these dates. U11 rollout will begin late May, 2019; U11+ will begin late June, 2019; U12+ will begin mid-June, 2019. Thank you.

Electro58 said:
Hello guys ,
Yesterday on Facebook shared the post about the update status on HTC official page. But after 5 minutes they wiped. I copied this post.
We wanted to share with you the status on the Android 9 update.
HTC is currently working on ensuring the update is compatible with our phones and we anticipate a release to customers of U12+ and U11+ models starting Q2 of 2019.
Please note, the exact timing defers to the mobile operators' availabilities in different countries.
What do you think about this?
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Click to collapse
Not really sure but the news today said that HTC is now negotiating with some companies in India for selling their brand. If so, it is no ground to post that message in the FB.
I do really hope my U11+ can get pie.

Only problem with that statement for UK anyway, the U11+ was only available from HTC direct. So mobile operators would have no input or changes to make. We've all been waiting long enough now they really should be releasing information.
Sent from my HTC U11 plus using Tapatalk

Back in February, we wrote about the disappearance of the HTC Mail app from the Play Store, but it was quickly restored. More recently, we received a tip about the Sense Home launcher also vanishing, but closer inspection shows that a total of 14 HTC apps have been unpublished in the last three months.
Looking at the latest HTC Corporation activity in App Brain, we can see that the Sense Home launcher and contacts app People were unpublished just this month. 12 more apps, including Calendar, Dot View, and Speak suffered a similar fate in February, while the Mail app that went and then returned is once again conspicuous by its absence.
https://www.androidpolice.com/2019/...the-play-store-including-calendar-and-people/
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Click to collapse
What can we except form HTC? Are they dead? New skin? RIP HTC?

Potentially dead. The Pie update is very late now. They seem to be moving away from phones too. I have a feeling we may not get Pie as HTC concentrates it's resources else where. This is the first HTC phone I've been truly disappointed with and will certainly be my last. Already looking to one+ for my next phone.
Sent from my HTC U11 plus using Tapatalk

Reach out to HTC and ask them for the source code, easy to build a pie/q rom and even keep up community support long after.
Sent from my HTC U11 plus using Tapatalk

HTC don't pay me to do that though do they? If you bought a laptop and Asus or Apple chucked you a CD and said, you're getting no updates so there's the source code, fix any driver compatibility issues, flaws in the programming or security breaches yourself would you be happy with that?
I've paid them for a phone on the understanding I'd get HDR and Android updates. It took almost a year to fix the notification bug they created and they have pushed zero security patches other than those included with an update.
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matty538 said:
HTC don't pay me to do that though do they? If you bought a laptop and Asus or Apple chucked you a CD and said, you're getting no updates so there's the source code, fix any driver compatibility issues, flaws in the programming or security breaches yourself would you be happy with that?
I've paid them for a phone on the understanding I'd get HDR and Android updates. It took almost a year to fix the notification bug they created and they have pushed zero security patches other than those included with an update.
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Yep, how truly i still hope it will get better honestly i am loosing my hopes i had. I've been using HTC phone even when they were creating phones under the name Qtek. Always stood by them and was always an enthusiastic supporter but i truly - with so much pain - believe it will only get worse in support. Although phones still rock this baby will almost certainly be my last HTC phone where presumably i too will be moving over towards OnePlus..
It is really sad but perhaps better, since I don't think any brand really can survive against the money Apple and Samsung are spending to buy customers.. i hope they will survive with VR..

I've been with HTC since the Touch HD so not as long as you. Back then they were innovators. The HD2 showed a phone could run two os and then we had the m7 with ultra pixel camera ( although the pink tint issue was a big problem) and the m8 led the way again with camera tech.
HTC promised updates within 90 days when they initially streamlined the amount of phones they were going to produce and now present day with no updates, finally a post stating there will be updates beginning Q2 and then nothing...
They can't completely blame it on carriers as the U11+ in Europe at least was a HTC direct phone. So where's the update? No where close is my guess. It seems they just string us along in the hope we get bored.
I don't agree that companies can't compete with apple and Samsung. There's plenty of smaller manufacturers doing a better job than HTC and in that sense HTC deserves everything it gets for failing it's customers.
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matty538 said:
I've been with HTC since the Touch HD so not as long as you. Back then they were innovators. The HD2 showed a phone could run two os and then we had the m7 with ultra pixel camera ( although the pink tint issue was a big problem) and the m8 led the way again with camera tech.
HTC promised updates within 90 days when they initially streamlined the amount of phones they were going to produce and now present day with no updates, finally a post stating there will be updates beginning Q2 and then nothing...
They can't completely blame it on carriers as the U11+ in Europe at least was a HTC direct phone. So where's the update? No where close is my guess. It seems they just string us along in the hope we get bored.
I don't agree that companies can't compete with apple and Samsung. There's plenty of smaller manufacturers doing a better job than HTC and in that sense HTC deserves everything it gets for failing it's customers.
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True, although it didn't succeed both Sony and LG where perhaps LG still has a position, but Sony left the battlefield quite quietly its a pitty and indeed was so much fun with the HD2 and M7. Both i still have and both still work where the HD2 is running MM. Had it even with Windows Phone 7 running.. ahh what the heck, OnePlus 7 pro looks great, so perhaps a worthy replacement.. presentation is 14th May apparently.

The only thing putting me off the oneplus 7 pro is the pop up selfie camera. Not sure how I feel about it. Other than that it seems a decent spec from the leaks we've had. Not long to wait though and with nothing forthcoming on the HTC update front looks like I may jump ship before it gets pushed. This has been by far the worst experience I've had with a phone provider and I can't recall ever wanting to get rid of a phone as quick as this one.
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I'd say that an absolute lack of any info - not a single leak - about their next phone is a pretty good indication that they're out of the smartphone business. And therefore lack of the update is also highly likely, though... even if they sold off their smartphone department the new owner might conduct it (if the code is already more or less created) for the sake of keeping the image.
Anyway, that's for 99% also my last - though only second... - HTC, even though that's a nearly perfect phone for me and I don't care much for updates (especially with those newer Androids that seem to differ less and less). Why then? Well, last time when I was that satisfied with a phone - with my previous One M7 - I kept using it for over 4 years, and would likely continue if it wasn't for the battery. Now I've had the U11+ for over 1 year - and I don't think there'll be any new HTCs in 2022. Sad, as I can't see a proper alternative right now, so I have to hope for something really new.

matty538 said:
Only problem with that statement for UK anyway, the U11+ was only available from HTC direct. So mobile operators would have no input or changes to make. We've all been waiting long enough now they really should be releasing information.
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Click to collapse
Sadly HTC use mushroom communications at best these days

Sorry guys, HTC had been disappointing with support and updates. I have to ditch U11+.
Personally I think HTC had ditches us the loyal supported without providing any security patches since 2017. This make us all expose to all kind of vulnerability possible, too bad.
I am wishing those that still think that HTC has a chance coming back, good luck guys.

I don't think anyone is under any illusion as to what's going to happen. Android Q is already in beta testing for about 13 manufacturers and HTC can't even release Android Pie. Once I've found a new phone I like I will be jumping this sinking ship.
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Wait for "Late June"

Finally! The update will come. It would be nice if it actually comes from Android Q. Waiting for Pie to come after Q

Definitely won't come with Q, and a pretty poor show from HTC. Probably being the last to roll out Pie when they used to say updates within 90 days.
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Pie update in Taiwan, soft bricking some devices https://www.droid-life.com/2019/06/05/htc-pulls-pie-update-for-u11/

Brilliant HTC are far behind everyone else in releasing Pie and when they do release it, it screws up some phones. Very generous of HTC offering to fix phones borked my their own mistake. I mean really! That's the least they should be doing.
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