Hello,
I the owner of a HTC Radar, bought it 8 months ago
The rom is still original, didn't install anything special
The problem is that my phone just shuts off when I enter my pin number but when I press cancel instead it runs perfectly. From the moment that I want to call somebody and enter my pin number it shutts off again. I allready send it back for repair but they didn't find anything. The owner of the store told me to get myself a new sim card but it still doesn't help.
Does somebody know how to solve this ?
Related
After updating (successfully aparently) my Touch Pro with the official HTC Rom update, I was asked to set my four digit pin. So I did, I typed in my pin twice. But now the phone does not accept this pin. It is locked, and I am not able to log on. I tried the PUK-code from my operator, but that does not work either.
Also, there is a very long delay (many hours, maybe days?) between every time I am allowed to type in any code, since I tried so many times.
Any suggestions what I can do?
Funny enough something similar happened to a friend of mine. Sunday I told him to Hard-reset his phone (over the phone). Min you, he isn't that quick . After configuring the phone kept asking for a PIN. He entered the wrong PIN ofcourse and was blaming me for giving the wrong instructions. I told him his SIM card was inserted the wrong way. I just gave up and told him to insert his SIM in another phone, which he did. He then unlocked his SIM by using the PUK code. In the mean time I asked him to do another hard-reset without his memorycard inserted. After this final hard-reset I told him to re-insert his SIM card, connections faced down with the corner on the right bottom. Reboot, and his phone was working again.
I'm not saying you inserted youw SIM the wrong way, but he did. And his phone asked him for a pin while apparantely his SIM wasn't inserted... Anyway, give it a try and see if it works.
Hi i have a question for you guys.
My friend bought bb torch and he didn't knew that is network locked. So he typed the wrong code number around 10 times untill bb reported code error and now he is unable to use it with sim card of another operator. Is there any way of reparing that? we tried to wipe it out and hard reset it but nothing worked:S
will it help if we load OS 6 again?
thank you
have a nice day
Hi, a family member passed away a few months ago and I was given her phone by her sister to use if I wanted. She had the phone and charger, and thats it. I stay in the UK and the phone I use is on O2. The phone she had was the Experian L but she had her phone through a contract with virgin media.
When I initally put my sim card in and turned the phone on it said 'virgin media, this phone has been reported lost/stolen'. In order to unclock it from this security lock I needed her insurance company(through virgin) to provide me with a 4 digit pin to unlock the phone. This was very hard to get as the insurance people are different from virgin media, but after a while they agreed to give me the code if I sent a copy of her death certificate in. I did this and got the code thankfully. I was told that I wouldnt be able to use my o2 simc ard in the phone because the handset was locked on Virgin. I was told if I paid £15 I would receive the unlocking code through the post in a week or so.
I did this and got a letter through the door with the instruction on for to unlock the handset. Basically its a 16digit number that I enter and the phone become unlocked. However, after all this Ive just realised I think there is a phone lock on the phone i.e. a pin she must have set herself? I think this because when I power the phone up without a sim, all I can see is the date/time, with her name underneath, and also underneath that is a keypad. When you press any button on the keypad and hit enter it says wrong pin? That happens without a sim card so I presume it is a phone pin lock she had on her phone is that correct? If so, is there any way around this? Ideally I would like to keep whatever pictures etc are on the phone however I realise that might not be possible. Ive tried to download the sony suite however it wont allow me to use the suite because it tells me on the computer I must enter the pin on the phone to continue! bit of a nightmare to be honest.
Any help/suggestions with what I can do? Many thanks
I cant unlock through Pc Companion because Pc Companion needs the screen to be unlocked before it connects the device, and I cant do that.
factory reset
Hello, do a factory reset to the Phone, but you will loose all the information on it
I have a Galaxy s4. My 4 year old was playing with it yesterday and it is now locked. I had a swipe protection on it and he did it so many times that it went to 'enter a pin code". I have NO idea what the pin code is! So I spoke with Verizon and Samsung and they gave me different generic codes to use and none of which worked. So they told me to use google device manager. I was able to locate the phone. It rang when I hit ring. So they told me to lock it. I typed in a new password and confirmed it. My screen lit up with a lock screen. I entered the password and it said "entered unsuccessfully". I tried using a password with a cap...then we tried with just numbers...then we tried with just letters and no caps... nothing worked. and now the pin code screen is not coming up. Just the locked by device manager is.
We took the SIM card out and it still rang and we tried a new password and that didn't work.
I have no idea what I am missing. I don't want to have to reset because I will loose over half of my contacts and word docs and pics. (I don't use backup and I don't have an SD card)
Thank you for any help anyone can offer!!!!!!
Hi
Thanks for writing to us at XDA Assist. It sounds to me like you need a PUK code? Your carrier wasn't able to provide you with one?
No response in two days, thread closed.
hi
i have duqoin f22 pro (on the backpanel it says Qin ai life), and one day i set a long PIN code - 9 digits long, and when i locked it, the lockscreen asked for a 4 digit pin code - it stops afte the fourth digit. so i thought maybe it only got shortened from the original 9 digit i choose, so i tried first four digits, than last four, than middel, etc. but with no use.
any suggestions? it says enter pass code so it seems that its not the sim pin code.
i know i can factory reset but i dont want to do it because it has some valuable data that i want to extract.
if theres another way to extract the data via usb i would be glad to hear.
the rom is original, i think. cant get to see the details as its locked.
recovery screen in chinese
Take phone to authorized service center and let them try to fix it.
xXx yYy said:
Take phone to authorized service center and let them try to fix it.
Click to expand...
Click to collapse
they offered only factory reset, which i like to avoid
It's your decision what to do.