[Q] Password policy on Google Account - Windows Phone 7 Q&A, Help & Troubleshooting

When I set my personal Gmail account on the phone (LG Optimus 7) there's no problem. Phone unlocks normally. But as soon as I add my work Gmail account (the company uses Google Apps) the phone requires me to set a pin password to unlock the phone. I'm on the IT team and I can confirm that there's no policy set to enforce password protection on mobile devices.
My Nexus S doesn't require this either. So what could be happening on my WP7? And more importantly, how can I disable the password protection?

I can tell you how to override the password requirement (it's a policy stored in the registry; I'll need to look it up) but the server may push that policy down again at any time. I don't know how to make it read-only. The policy setting comes over the Exchange ActiveSync protocol; that's probably why the Android phone (which presumably uses a different protocol to talk to Google services) doesn't get that setting.
Mind you, if you have company email on your phone and *aren't* requiring a password, there's something dearly wrong with your company's IT staff, but I guess that's another subject...

Related

Microsoft Exchange Server

Dear Fellows,
I am usning the S710 HTC, syncronizing my mail, calender and contancts with to my company Microsoft Exchange Server, the server is enforcing a security which makes the Vox locks if idle for 30 mins.
As a result, when the phone is locked, i can not silence any incoming calls by the volume buttons and i can not disable the GPRS connection to over come this because i have to use Push Mail which needs all day connected GPRS.
Any one can help in bypassing this security policy.
Thanks in advance
Exchange security for OMA
No i believe you cannot overrule these settings because they are pushed from exchange and are not setup on you mobile. You can ask the administrator if he can change these settings (system manager, Global Settings, Mobile Services), but i don't think he wil cooperate with this request because the settings are not user specific but for the whole exchange organization......
Regards!

Credential Storage Issues for Exchange Certificates

I am having a lot of trouble with the stability of the Credential Storage on the Shield Tablet. Specifically, with storing and accessing .pfx client certificates for corporate mail.
=Summary=
When I initially load a .pfx file and unlock it with the correct password, it lets me connect to the Active Sync mail service. After the initial sync things begin to go bad.
=Steps to Reproduce=
1. Go to any ActiveSync compatible mail client (9folders, Stock Android mail client) and add a .pfx certificate.
2. Go through the account set-up process and add the account.
3. Let the app perform the initial sync.
4. Begin making changes to mail status in the app (delete mail, mark read).
5. Force a refresh and observe results.
=Actual Results=
After the initial mail sync, the client certificate associated with the mail client is wiped from the profile. This happens in stock android email (Corporate Mail) and 9Folders.
The message "No Connection" displays because the mail client certificate is wiped from the profile, and the mail client doesn't have blessing to connect to the server.
=Expected Results=
The client certificate remains in force after the initial sync event, and continues to work as expected.
=Additional Info=
I have, on several occasions now, deleted the entire credential storage, and restarted the tablet, then re-added the same certificate again.
The same behaviour consistently happens over and over again. It is like something is going wrong with the credential storage in the build the Shield Tablet is using.
This has been an issue since I first got the tablet, and has not be resolved with the recent update to Stock 440 build.
For the record, the app I was using for corp mail implemented their own credential store, which fixed the immediate issue.
Having exact the same problem on a LG G2 Mini (NVidia Tegra). With e-mail client you used?

Removing work email from phone

I added an my work email to my phone (exchange account). After filling out all the credentials it notified me that in order to be able to access this account I need to authorize Exchange server permissions to be able to remotely wipe my phone in case it is lost. If I remove the account from my phone does that mean that my employer still has the capability to access my phone? Is there still some security certificate or permissions that I need to get rid of?

Email settings - forgot password

My family is not very savvy with computers/phones.
my mom has a Samsung galaxy S4 from a while ago and had her email setup for her on the phone (outlook/Hotmail). however, she has forgotten her password and cannot reset it because (stupidly) she had set the alternative email address to be of another email account that she has no access to!
The emails work fine on the phone though.
question is, is there a way to extract the email password on the phone? is there another way to change the email password without knowing the original password (i.e password reset)?
thank you.

Snapchat workaround

I’m new to all this but I need a workaround for 2fa. I didn’t verify an email with the account, just my phone. So I forgot to set my new number as a verified device. I have the password and username. Snapchat won’t help me unlock it. Or allow me to change my verification number. My old number is currently taken, I tried to buy another phone with that same number. The current owner of the number won’t pick up or respond. Any help is appreciated.
If you’re using two-factor authentication and lose your phone, change your phone number or lose access to your authenticator app, then you’ll need a recovery code to get back into your Snapchat account.

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