Sensation 4g ear piece not working what to do? - HTC Sensation

My ear piece on the sensation 4g is not working. It just went out on me one day. Tried flashing other roms, wiping the phone, but have had no success. The speaker phone works it also works with head phones. How do I fix this?

ruffrider5956 said:
My ear piece on the sensation 4g is not working. It just went out on me one day. Tried flashing other roms, wiping the phone, but have had no success. The speaker phone works it also works with head phones. How do I fix this?
Click to expand...
Click to collapse
Seems like a hardware problem.
You could try your luck by flashing an RUU to eliminate the possibility of a software problem.
But if your phone is in warranty, take it to HTC.

I bought the phone used I don't know if they will warranty it.

ruffrider5956 said:
I bought the phone used I don't know if they will warranty it.
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Click to collapse
I doubt it. You could check with HTC Support. You can contact them via e-mail, you'll find the details on the site.

well they didnt ask me where I bought it or anything, they are willing to warranty it but they are trying to send me a nokia a lumia because they have nothing in stock. I have to pay $20 for shipping and then when they have the sensation in stock they will send it to me for another $20. I think that totally ridiculous I am not sure what to do now.

Related

Audio issue. Please help.

Recently I noticed that out of nowhere my audio for me phones speaker stopped working. I know its not something to do with the phones overall sound because plugging in headphones or some other audio cable gives me sound when playing music etc. I don't get any sound when playing music through my phones speaker.
Last known thing I did to my phone was try and reflash leedroid's gb 3.3.3 and then the dhd to inspire + audio fix combo in the op of the Dev thread for the leedroid Rom. Now even after nandroid restoring there is still no sound. Fully wiping doesn't give me sound either.
Did my speaker just decide to take a poop (not the best way to describe the speaker) ?
Let me know if you can help me out. Thanks.
Sent from my Inspire 4G using XDA App
Try flashing back to stock. If still an issue, then you are at stock already and can use warranty on it.
Sent from my Inspire 4G using Tapatalk
Downloading the RUU that recently came out to go back to stock. Ill see how that goes. Hopefully I don't have to go all the way back to 2.2 froyo stock and unrooted to fix this.
If nothing works as far as flashing then my speakerphone blew some how. I never increased the volume for long periods of time.
Sent from my Inspire 4G using XDA App
shugga101 said:
Downloading the RUU that recently came out to go back to stock. Ill see how that goes. Hopefully I don't have to go all the way back to 2.2 froyo stock and unrooted to fix this.
If nothing works as far as flashing then my speakerphone blew some how. I never increased the volume for long periods of time.
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
Well it's no big deal to back to stock. Just do a nandroid and if you need to flash back to rooted everything is saved. It's probably a connection messed up in the phone, not a blown speaker.
Sent from my Inspire 4G using Tapatalk
So I flashed the stock RUU rom for gingerbread 2.3.3. I'm still rooted because that should mess up the speaker phone.
All in all nothing worked. I called ATT and HTC. ATT wants me to pay $125 for a new phone, yet I paid $99 for the phone when I got it. I have the insurance plan and it's under warranty.
Or see if i can fix it by flashing something.
HTC said, just send in the phone once they get it they will try and fix it as long as they don't detect i'm rooted. I don't know if I should go back to no root for the time being send my phone in get it fixed for free hopefully and wait the 6-10 business days for the phone.
HTC said if they can't fix due to some other issue (most likely warranty being voided) then I would have to pay $35 for labor and shipping. And they won't fix my phone.
So those are my options.
I'd choose the HTC option over $125 from ATT.
Let me hear your opinions.
Thanks
shugga101 said:
So I flashed the stock RUU rom for gingerbread 2.3.3. I'm still rooted because that should mess up the speaker phone.
All in all nothing worked. I called ATT and HTC. ATT wants me to pay $125 for a new phone, yet I paid $99 for the phone when I got it. I have the insurance plan and it's under warranty.
Or see if i can fix it by flashing something.
HTC said, just send in the phone once they get it they will try and fix it as long as they don't detect i'm rooted. I don't know if I should go back to no root for the time being send my phone in get it fixed for free hopefully and wait the 6-10 business days for the phone.
HTC said if they can't fix due to some other issue (most likely warranty being voided) then I would have to pay $35 for labor and shipping. And they won't fix my phone.
So those are my options.
I'd choose the HTC option over $125 from ATT.
Let me hear your opinions.
Thanks
Click to expand...
Click to collapse
Dude just unroot your phone... HTC is great to deal with they repaired my rooted n1 no questions asked.
Sent from my Inspire 4G using Tapatalk
shugga101 said:
So I flashed the stock RUU rom for gingerbread 2.3.3. I'm still rooted because that should mess up the speaker phone.
All in all nothing worked. I called ATT and HTC. ATT wants me to pay $125 for a new phone, yet I paid $99 for the phone when I got it. I have the insurance plan and it's under warranty.
Or see if i can fix it by flashing something.
HTC said, just send in the phone once they get it they will try and fix it as long as they don't detect i'm rooted. I don't know if I should go back to no root for the time being send my phone in get it fixed for free hopefully and wait the 6-10 business days for the phone.
HTC said if they can't fix due to some other issue (most likely warranty being voided) then I would have to pay $35 for labor and shipping. And they won't fix my phone.
So those are my options.
I'd choose the HTC option over $125 from ATT.
Let me hear your opinions.
Thanks
Click to expand...
Click to collapse
LOL...HTC actually said to you, unprompted, "as long as we don't detect you're rooted"? Or did you subtly and hypothetically bring up the rooting issue? I'm surprised they said that, given the rooting community is so small compared to the general user base. It would be like your local car dealer saying, "Yes, we will fix your new car under warranty as long as you haven't put a new engine in it". Kind of a rare situation that doesn't warrant even mentioning IMO.
I had the same issue for my phone few months back. It's the speaker popping.
Sent from my Desire HD using XDA Premium App
henrybravo said:
LOL...HTC actually said to you, unprompted, "as long as we don't detect you're rooted"? Or did you subtly and hypothetically bring up the rooting issue? I'm surprised they said that, given the rooting community is so small compared to the general user base. It would be like your local car dealer saying, "Yes, we will fix your new car under warranty as long as you haven't put a new engine in it". Kind of a rare situation that doesn't warrant even mentioning IMO.
Click to expand...
Click to collapse
Yes only a small number roots, but out of that small number most of their repairs come from rooted phones.

Purchasing a potentially bricked Sensation; Advice and Suggestions?

Hey guys. I have a chance to pick up a mint sensation locally for a cheap price. The seller is under the impression it is bricked. I've read through the threads for a while now but thought I would ask for some help/advice. The seller told me that he bricked the phone by trying to unroot it but has also said he was trying to "flash boot or something." He has made it clear that the phone will not turn on or show any signs of life. He has tried multiple batteries as well.
So, is there any way to ensure it is bricked? I had thought that maybe he messed up flashing a new rom.
If it is clearly bricked, what would be a good price to snag it for?
Would it be possible to buy it and contact HTC in regard to the warranty? What would this cost?
Thanks in advance,
PS; I have read about the inablility to charge after flashing CWM. I'm not sure if CWM was installed or not. I will ask that asap.
Sounds like an inappropriate file was flashed to hboot, in which case it's dead. Short of jtagging there is no way to fix it.
Thanks for the quick reply globatron. That sucks to hear that it probably is fried. Would the HTC warranty cover this type of repair?
MRpeabodyia said:
Thanks for the quick reply globatron. That sucks to hear that it probably is fried. Would the HTC warranty cover this type of repair?
Click to expand...
Click to collapse
No, they wouldnt as it was from user error.
Matt
Do you know for sure they wouldn't cover it? All morality aside it could be argued that it wasn't user error considering I'm not entirely sure what the seller did to it.
MRpeabodyia said:
Do you know for sure they wouldn't cover it? All morality aside it could be argued that it wasn't user error considering I'm not entirely sure what the seller did to it.
Click to expand...
Click to collapse
Well,morality aside you can always tell them that the OTA update bricked it.If you are a TMOUS customer you can try and contact T-mo first.They are usually easier to deal with than HTC.
NYCguy I read through your thread discussing your dealings with Tmous. I had thought about contacting them but they have been a huge pain for me lately. (Almost to the point of ending my contract). I shot HTC an email out of curiousity so I should hear back from them soon. I've had to replace a phone before via T-mobile and it was pretty smooth. I just don't want to do it all the time as this may look odd on their end.
NYCguy I read through your thread discussing your dealings with Tmous. I had thought about contacting them but they have been a huge pain for me lately. (Almost to the point of ending my contract). I shot HTC an email out of curiousity so I should hear back from them soon. I've had to replace a phone before via T-mobile and it was pretty smooth. I just don't want to do it all the time as this may look odd on their end.
Well I bought my "bricked" sensation. I spoke with the seller for a while and it seems he had rooted it, received notification of the OTA, and attempted to unroot it. He didn't give me specifics on the procedure he used but I'm going to read as much as I can, depending on when my monster child will let me, and attempt to fix this thing. I read about the battery tricks and will try those tonight. Any suggestions as this point guys?
Well after reading and tinkering with this thing for a while it seems I have the dreaded qhsusb brick. I already spoke with HTC and it is under warranty until November of 2013. My new question is, Will HTC be able to tell the device was ever rooted? A rom was never installed so it should be stock. Seems the seller made a mistake in trying to go from s-off to s-on. Just hoping I won't have to pay much to have a new one sent from the manufacturer.
Thanks
MRpeabodyia said:
Well after reading and tinkering with this thing for a while it seems I have the dreaded qhsusb brick. I already spoke with HTC and it is under warranty until November of 2013. My new question is, Will HTC be able to tell the device was ever rooted? A rom was never installed so it should be stock. Seems the seller made a mistake in trying to go from s-off to s-on. Just hoping I won't have to pay much to have a new one sent from the manufacturer.
Thanks
Click to expand...
Click to collapse
Well if it's a QHSUB brick that means the phone is truely DEAD.If you can't boot into bootloader,can't charge it and can't connect to a PC,then i don't see how could they tell if it was rooted or not.There is no way for them to tell.You just tell them you bricked it while trying to install the OTA update,or do as i did and contact T-mobile.
Good luck!
Thought I would update this thread for anyone who may stumble across it at a later date. I went ahead and sent my bricked phone into HTC. They repaired the phone and sent it back. I was suprised to see that they didn't send me a refurb.
I have to say that HTC were very easy to work with were quick in returning my phone.

[Q] HTC inspire repair were too

hello, I have an HTC inspire and volume button up dose not work half the time. trying to find a place to get it fixed. e-mailed HTC still waiting to hear back from them. not going threw ATT unless I really have too because then I would get a refurbished phone. I was wondering has any one heard of someone trying to fix it their self or maybe a third party repair place like best buy. any thoughts would be great.
gage0727 said:
hello, I have an HTC inspire and volume button up dose not work half the time. trying to find a place to get it fixed. e-mailed HTC still waiting to hear back from them. not going threw ATT unless I really have too because then I would get a refurbished phone. I was wondering has any one heard of someone trying to fix it their self or maybe a third party repair place like best buy. any thoughts would be great.
Click to expand...
Click to collapse
Not sure about your specific case, but generally, when you get a product, there is a listing in one of the included booklets that lists authorized service centers. Usually in the warranty booklet.
But with Branded devices, I'm not sure about this. ATT might have removed it, just so you would have to give it to "them".
gage0727 said:
hello, I have an HTC inspire and volume button up dose not work half the time. trying to find a place to get it fixed. e-mailed HTC still waiting to hear back from them. not going threw ATT unless I really have too because then I would get a refurbished phone. I was wondering has any one heard of someone trying to fix it their self or maybe a third party repair place like best buy. any thoughts would be great.
Click to expand...
Click to collapse
craigslist has some people offering cellphone repair.
thanks for the info
i final got a hold of htc and going to maybe send it to them for free. its still under warranty.

Trade (local) gone wrong. Help?

Alright guys, after seeing 2.20 being rootable I decided to dive back into the One X. I traded my S3 for it + $50. Flawless S3, seriously. The guy I traded with seemed perfectly cool and legitimate but now an issue has arisen.
I didn't think to check it when we made the trade (though I checked other things like mobile data, etc.) but when I made a call later, the person on the other end couldn't hear me.
Here's what I've found:
Microphone works for recording video
Microphone works *on speaker phone*
Microphone works with an external source (bluetooth headset or earbuds with mic)
but the regular handset microphone does not appear to work.
Does anyone have ANY idea what might cause this? Unfortunately, I've already rooted. Literally the only thing I've done. I tried AOKP nightly, I've tried Nocturnal Limited edition. Next I'm going to attempt a RUU.
I've talked to the guy. He swears it was working, I'd like to believe him but neither of us tested it. He didn't test calls on the S3 either so it's not like he wasn't taking the same gamble.
He says that if I can get it working, he'll trade back but since he gave it to me working (as far as he knows) he won't trade back
I'm at a loss here. Can I (legally) mark the S3 as stolen? In that as far as I know, he made me a bad trade and will not simply give me my device back in return for his and his money
HAAAAALLLLLLPPPPP!
Thanks
MyronJ906 said:
Alright guys, after seeing 2.20 being rootable I decided to dive back into the One X. I traded my S3 for it + $50. Flawless S3, seriously. The guy I traded with seemed perfectly cool and legitimate but now an issue has arisen.
I didn't think to check it when we made the trade (though I checked other things like mobile data, etc.) but when I made a call later, the person on the other end couldn't hear me.
Here's what I've found:
Microphone works for recording video
Microphone works *on speaker phone*
Microphone works with an external source (bluetooth headset or earbuds with mic)
but the regular handset microphone does not appear to work.
Does anyone have ANY idea what might cause this? Unfortunately, I've already rooted. Literally the only thing I've done. I tried AOKP nightly, I've tried Nocturnal Limited edition. Next I'm going to attempt a RUU.
I've talked to the guy. He swears it was working, I'd like to believe him but neither of us tested it. He didn't test calls on the S3 either so it's not like he wasn't taking the same gamble.
He says that if I can get it working, he'll trade back but since he gave it to me working (as far as he knows) he won't trade back
I'm at a loss here. Can I (legally) mark the S3 as stolen? In that as far as I know, he made me a bad trade and will not simply give me my device back in return for his and his money
HAAAAALLLLLLPPPPP!
Thanks
Click to expand...
Click to collapse
tell him you fixed it and when u meet up, switch phones and RUN off. thank me if I helped :good:
adulel08 said:
tell him you fixed it and when u meet up, switch phones and RUN off. thank me if I helped :good:
Click to expand...
Click to collapse
lol you helped with a good laugh. That's genius, dude
Run the ruu. If the microphone works in other situations you're fine. Run the ruu.
And no you can't legally say it was stolen.
Sent from my HTC One XL
---------- Post added at 08:37 PM ---------- Previous post was at 08:29 PM ----------
Can't seem to edit my post. I didn't realize you were using the other microphone. You should run the ruu regardless to at least try and sort out any sort of software issue.
Sent from my HTC One XL
ECEXCURSION said:
Run the ruu. If the microphone works in other situations you're fine. Run the ruu.
And no you can't legally say it was stolen.
Sent from my HTC One XL
Click to expand...
Click to collapse
That's about what I thought actually. I'll run the RUU but can you explain what might have happened? If it's not actually broken hardware I don't have a problem keeping the phone but need to know how to avoid it
MyronJ906 said:
That's about what I thought actually. I'll run the RUU but can you explain what might have happened? If it's not actually broken hardware I don't have a problem keeping the phone but need to know how to avoid it
Click to expand...
Click to collapse
The microphone volume is a perennial problem with this phone. No one seems to know for sure what causes it. Reseting and ruu'ing ought to fix it.
Thanks guys, downloading the 2.20 RUU now. It does have to be the 2.20 RUU since I'm already on 2.20 right? No downgrading, is that correct?
I really hope this fixes it, because I love the One X. Haha, don't know how I dodged this problem the first time I had it.
Now I must ask and re-verify.
While booted into Nocturnal Lite
Run RUU
Reboot into stock and make sure everything's working
Reinstall recovery via fastboot
Install ROM of choice
Fastboot boot.img for ROM of choice
Boot up
Love One X
That's it right?
MyronJ906 said:
Thanks guys, downloading the 2.20 RUU now. It does have to be the 2.20 RUU since I'm already on 2.20 right? No downgrading, is that correct?
I really hope this fixes it, because I love the One X. Haha, don't know how I dodged this problem the first time I had it.
Now I must ask and re-verify.
While booted into Nocturnal Lite
Run RUU
Reboot into stock and make sure everything's working
Reinstall recovery via fastboot
Install ROM of choice
Fastboot boot.img for ROM of choice
Boot up
Love One X
That's it right?
Click to expand...
Click to collapse
Correct, you cannot downgrade. But to RUU, you have to relock or it will fail. Also, once you relock, you have to RUU then and there because your phone won't boot up. You'll need to go through the whole unlock/root process again. Remember this will wipe your phone.
iElvis said:
Correct, you cannot downgrade. But to RUU, you have to relock or it will fail. Also, once you relock, you have to RUU then and there because your phone won't boot up. You'll need to go through the whole unlock/root process again. Remember this will wipe your phone.
Click to expand...
Click to collapse
Cool, so I'm not as much of an idiot as I thought. having a new problem though. All my RUUs keep failing. USB error? I feel like a noob.
I was perfectly fine with my first One X and this one is giving me hell now. That's what I get for dancing with the devil lol
By the way, thanks a lot guys. I usually don't need half this much assistance, but you know ish happens.
MyronJ906 said:
Cool, so I'm not as much of an idiot as I thought. having a new problem though. All my RUUs keep failing. USB error? I feel like a noob.
I was perfectly fine with my first One X and this one is giving me hell now. That's what I get for dancing with the devil lol
By the way, thanks a lot guys. I usually don't need half this much assistance, but you know ish happens.
Click to expand...
Click to collapse
Did you relock? An RUU will fail otherwise.
iElvis said:
Did you relock? An RUU will fail otherwise.
Click to expand...
Click to collapse
Yeah man, relocked. I'm running the AT&T RUU found here. Fastboot OEM readCID still shows SuperCID, I'm reinstalling HTC Drivers and then I'll restart the computer. Maybe that's all it is.
MyronJ906 said:
Yeah man, relocked. I'm running the AT&T RUU found here. Fastboot OEM readCID still shows SuperCID, I'm reinstalling HTC Drivers and then I'll restart the computer. Maybe that's all it is.
Click to expand...
Click to collapse
Unplug your phone, turn it off, and restart it. Sometimes that helps. It won't boot, but you can get it back into the bootloader.
Does it need to be in Fastboot or Bootloader? I'm close to giving up on the laptop (which worked fine for the other 90%) and trying my ancient desktop
MyronJ906 said:
Does it need to be in Fastboot or Bootloader? I'm close to giving up on the laptop (which worked fine for the other 90%) and trying my ancient desktop
Click to expand...
Click to collapse
Bootloader.
Pretty sure my drivers have just fubarred. I'm not showing up on adb devices either. GRRRRRR this is driving me mad
EDIT: Finally got the RUU to run. Had to replace the standalone HTC drivers with fullblown HTC sync but it's whatever lol. Now to see if the RUU actually fixes the problem
Ran the RUU. Didn't fix it. I'll run it again, but any more ideas?
MyronJ906 said:
Ran the RUU. Didn't fix it. I'll run it again, but any more ideas?
Click to expand...
Click to collapse
"It" meaning the microphone? The phone is working okay otherwise? If so, I'm out of ideas. Might try flashing different roms to see if there's any change.
iElvis said:
"It" meaning the microphone? The phone is working okay otherwise? If so, I'm out of ideas. Might try flashing different roms to see if there's any change.
Click to expand...
Click to collapse
Yeah, I meant the microphone still isn't working. I've been on the stock RUU, AOKP, and Nocturnal. All of them have the same issue so I'm expecting that it's hardware.
I just don't know what to do guys. I guess I'll e-mail HTC, swing by the AT&T store in hopes of something, and call it done. I find it ****ty that the guy won't cooperate so far because truthfully I *would* at least cooperate but it's tough when he says it was working when he had it and I say it wasn't working when I had it.
BUT he says that he didn't make any calls that day. However, he "knows it was working when he gave it to me"
Guys, I just don't even know what to do. If I can't get it replaced, he completely won out on the trade. I was originally asking for + $100 and lowered it to + $50 for him. Yet he doesn't want to do anything for me.
I want to handle all of this responsibly, but I also want a completely functional phone
MyronJ906 said:
Can I (legally) mark the S3 as stolen?
Click to expand...
Click to collapse
For what purpose, a homeowners/renters insurance claim, or something else? Don't want to sound preachy, but insurance fraud is serious business, and a federal crime. Not worth it for a phone. Homeowners insurance claims for theft also require a police report, which is also something you obviously do not want to falsify.
If the microphone was malfunctioning before you did any mods to the phone, it would seem to me that the guy scammed you. Its highly improbable it was working for him, then just "coincidentally" broke around the time he traded it.
Try unlocking again, and flashing a new ROM. Combination of RUU, then fresh ROM may make a difference. Otherwise, I don't think HTC can do a warranty repair without proof of purchase. But they can probably fix it for a fee. True, the other guy will have made out on the deal, but at least you'll have a working phone.
redpoint73 said:
For what purpose, a homeowners/renters insurance claim, or something else? Don't want to sound preachy, but insurance fraud is serious business, and a federal crime. Not worth it for a phone. Homeowners insurance claims for theft also require a police report, which is also something you obviously do not want to falsify.
If the microphone was malfunctioning before you did any mods to the phone, it would seem to me that the guy scammed you. Its highly improbable it was working for him, then just "coincidentally" broke around the time he traded it.
Try unlocking again, and flashing a new ROM. Combination of RUU, then fresh ROM may make a difference. Otherwise, I don't think HTC can do a warranty repair without proof of purchase. But they can probably fix it for a fee. True, the other guy will have made out on the deal, but at least you'll have a working phone.
Click to expand...
Click to collapse
I did mean for the insurance claim. I didn't want to do it fraudulently which is why I asked. I wasn't sure what the exact definition of stolen (or even lost) in this regard is. But this doesn't count so that's no longer an option. Haha I now see that the AT&T warranty plan doesn't cover user idiocy, just drops and spillage.
I'll RUU again then install an AOSP ROM. I'm pretty sure it's the hardware mic that's busted though. Does speakerphone use a secondary microphone? I imagine videorecording does. If so, do the camcorder and speakerphone use the same mic?
Maybe the noisecanceling mic is screwing things up and that could be software but I think the microphone is just physically broken.
Idiot me, being the hardcore modder made changes to the phone *before* testing for the microphone. In my defense, I've owned the One X before so I knew what the hardware was capable of. I knew the current state of ROMs, so why not pick up where I left off?
I'll send HTC a pity e-mail and see where that gets me. Better to try and fail than to never have tried at all.
EDIT: I wanted to ask as well, does anyone think ROM flashing/BL unlocking etc. Really could have caused this? I mean, if it did there's no reason different software shouldn't fix it. But if it's hardware, that establishes that it's more likely that it wasn't my fault, right?

[Q] Water damaged insured Sensation, what will happen?

Hi
About a month ago my senny fell out of my training bag, and spent a night out in the rain. When I got it back, it seemed to work fine, until I discovered a few things:
I had to charge my phone 3 times a day
I could not hear the other person when I spoke to them in the phone
It does random shutdowns/reboots about ten times a day.
I have a insurance that follows my sim, and I'm thinking about returning it. If I return it, do I have to return to stock/s-on, and if I return it, what will they do with it? Fix it? Replace it? Send me another phone?
Thanks!
If they discover it's rooted they will deny your claim and blame rooting for the problem. So you have to go back to stock. Someone more knowledgeable about returning to stock can help you with that .but I'm positive it must be done .unfortunately .then it's up to your carrier to decide what to give for replacement. It could be another sensation, your sensation repaired, or another device they consider comparable. Likely it will be another sensation. Hope this helps. Best of luck to you!
Sent from my HTC Sensation using xda premium
InfinityFTW said:
Hi
About a month ago my senny fell out of my training bag, and spent a night out in the rain. When I got it back, it seemed to work fine, until I discovered a few things:
I had to charge my phone 3 times a day
I could not hear the other person when I spoke to them in the phone
It does random shutdowns/reboots about ten times a day.
I have a insurance that follows my sim, and I'm thinking about returning it. If I return it, do I have to return to stock/s-on, and if I return it, what will they do with it? Fix it? Replace it? Send me another phone?
Thanks!
Click to expand...
Click to collapse
I'm pretty certain they will not cover an damage whatsoever if there is evidence of water damage (meaning that little white moisture indicator turns red)
Doesn't matter what the damage is, they will deny warrenty due to water damage.
So unfortunately, you are probably screwed. You can call HTC or your phone company and ask (I'd leave out the part about rooting, even though there are many many reports of peopl ewho've sent a rooted phone in who got warrenty repairs no questions asked, but not with water damage) and quite frankly that's probably your best option right now. Get REAL answers, not our guesses.
But be prepared for them to say you have to buy a new device or pay for repairs out of pocket.
Sorry, bro.
Actually I had the same problem and By myself can change the digitalizer and the upper electronic without any problem, the process is so easy and Youtube is full of how-to videos.
I can reapir my sensation for 70 euros.
Skipjacks said:
I'm pretty certain they will not cover an damage whatsoever if there is evidence of water damage (meaning that little white moisture indicator turns red)
Doesn't matter what the damage is, they will deny warrenty due to water damage.
So unfortunately, you are probably screwed. You can call HTC or your phone company and ask (I'd leave out the part about rooting, even though there are many many reports of peopl ewho've sent a rooted phone in who got warrenty repairs no questions asked, but not with water damage) and quite frankly that's probably your best option right now. Get REAL answers, not our guesses.
But be prepared for them to say you have to buy a new device or pay for repairs out of pocket.
Sorry, bro.
Click to expand...
Click to collapse
I read on the internet that the insurance covered water damage, as long as it was not thrown in the sink or something.
Sent from my HTC Sensation using Tapatalk 2
realsis said:
If they discover it's rooted they will deny your claim and blame rooting for the problem. So you have to go back to stock. Someone more knowledgeable about returning to stock can help you with that .but I'm positive it must be done .unfortunately .then it's up to your carrier to decide what to give for replacement. It could be another sensation, your sensation repaired, or another device they consider comparable. Likely it will be another sensation. Hope this helps. Best of luck to you!
Sent from my HTC Sensation using xda premium
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Running an ruu is something i can do. But i feel a little uncomfortable with returning to Son. And also, the stickers is still white
Sent from my HTC Sensation using Tapatalk 2
InfinityFTW said:
. And also, the stickers is still white
Sent from my HTC Sensation using Tapatalk 2
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Oh!? Then dont worry about what I said. If the sticker is white, its not water damaged as far as the warrenty is concerned.
Skipjacks said:
Oh!? Then dont worry about what I said. If the sticker is white, its not water damaged as far as the warrenty is concerned.
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That's good! But what if I flash a stock and rooted ROM, and change the build prop to stock, and do a full unroot
InfinityFTW said:
That's good! But what if I flash a stock and rooted ROM, and change the build prop to stock, and do a full unroot
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All it will take is a simple check of the boot loader and you're screwed. Besides, if they replace it or change the motherboard it'll be son anyway
Sent from my HTC galaxy nexus 4 running sense 5.6
InfinityFTW said:
That's good! But what if I flash a stock and rooted ROM, and change the build prop to stock, and do a full unroot
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After backing up data, just flash an RUU and follow the s-on guides carefully. I've done it several times for warranty repairs and never had a problem.
InfinityFTW said:
That's good! But what if I flash a stock and rooted ROM, and change the build prop to stock, and do a full unroot
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Step 5 of this method works flawlessly for me, Ive done it quite a few times
http://forum.xda-developers.com/showthread.php?t=1192300
I got her back to stock GB. Turning her in today. I wonder what will happen next Will they repair it, send me another sensation, or will they send me a corresponding device? Time will show

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