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[Q] Returning a rooted/modified phone?

So tomorrow I'm returning my Sony Ericsson Xperia X10.
I'll be returning it to the official AT&T retailer from where I purchased it.
For the sole reason of getting an HTC Inspire 4G instead.
Now..
I called the rep who sold me the phone.
He said I can return it, he'll waive the restocking fee and when asked if I have to reinstall the stock rom and fully restore it to factory condition he simply said "Bro, you don't have to. I don't give a f*ck what you have on the phone"
But i'm not sure if this guy is legit or simply doesn't know sh*t.
This phone is rooted, updated, and nearly all the AT&T bloatware removed.
Is there anyway I can be charged with some sort of penalty later on even though the rep said it's ok for me to return the phone in this condition?

Thrashavich said:
But i'm not sure if this guy is legit or simply doesn't know sh*t.
Click to expand...
Click to collapse
lol .. prolly the latter ...
if you have the free time on your hands id do it in your place

If I were you I'd flash a stock ROM before returning it to AT&T.

yah i think it 's better if you return it to the same state when you receive it.. flash it with x10's stock rom ... before you return it ... but i dont think they will charge you with the phone being modified

Might as well do it, it's not exactly going to take you that long, then there's virtually no chance of being screwed later.

You should definitely do that. Also, there is a chance that he doesn't care but if the phone gets sent somewhere to be restores and they haave your name on file with he phone and stiff, it might void the return and they could charge you for it and ship the phone back.
I'm thinking of returning the Atrix but I only rooted it so you can't really tell something is done. I'm going back to stock anyway though.
Sent from my Nexus One using XDA Premium App

Having Withdrawals Already!!!

Ok so today I mow my yard and I plug in my Thunderbolt in to the USB charger on my PC when I come inside my phone is bootlooping. So I think ok whatever I will flash one of the many backup's I made.
So I pull the battery and boot into the bootloader, then when I go into recovery after about 2 seconds the phone powers off and starts bootlooping again??? Ok that's a first for me and I have been flashing and rooting since launch day of the OG Droid, (ok, ok not since the first day but like a month later). So I pull the battery again this time for 30 minutes because I read someone else had something like this happen yesterday. When I put the battery back in same thing! Now I pull the battery for 4 hours...same outcome.
Now I'm thinking RUU time so I grab the stock RUU pull the SD card from my Thunderbolt pop it in my Incredible load the RUU renamed to PG05IMG.zip and put it back in the Thunderbolt. Load the bootloader and flash the RUU. Reboot after it's done and would you believe it...the same thing! the phone won't load past the splash screen before rebooting.
I forgot to mention before trying all this I tried using adb to reboot into recovery and I kept getting "error: device not found" and I know how to use adb.
It's only been about 9 hours since I've been able to use my 2.3.4 GingerBread with parts of 3.0 Sense Thunderbolt and I already having withdrawals how am I going to make the next 2 to 3 weeks while it's being repaired???
Ok end rant...

Go to verizon, swap it for a new one. Warranty case for sure.

bilbobrian said:
Go to verizon, swap it for a new one. Warranty case for sure.
Click to expand...
Click to collapse
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.

I'm loosing faith in the Thunderbolt. I really feel we are all just a bunch of beta testers.

bunklung said:
I'm loosing faith in the Thunderbolt. I really feel we are all just a bunch of beta testers.
Click to expand...
Click to collapse
Huh? Off topic and makes no sense.
//Tap'd on my TBolt while grounded\\

bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
I understand your rooted but if it cant boot up then there is a problem. Just go to verizon and show them. Once they see it cant boot properly they will exchange it or overnight one to you.
I apologize if Im missing something..

bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
You may get away with getting it swapped through warranty. But I can't promise you it won't come back at you. Someone may have a solution for you though. Wouldn't give up yet. Sorry I don't.
//Tap'd on my TBolt while grounded\\

chkmate said:
Huh? Off topic and makes no sense.
//Tap'd on my TBolt while grounded\\
Click to expand...
Click to collapse
*Shrug*
He has a problem, I do too. We both own Thunderbolts. Maybe I should have been more specific.
To each his own. The end.

bunklung said:
*Shrug*
He has a problem, I do too. We both own Thunderbolts. Maybe I should have been more specific.
To each his own. The end.
Click to expand...
Click to collapse
Well then relate your problem with his. Just saying "your losing faith in Thunderbolt" tells me nothing. Don't mean to sound like an a$$, just saying. When I read your first comment I got nothing from it.
That being said...I haven't been a Bolt owner for long, but it does seem like a strange issue. You would think flashing a radio or backup would resolve the issue. But hasn't.
//Tap'd on my TBolt while grounded\\

Definitely sounds like a Warranty Issue. I'd try to get it exchanged if no one can come up for a solution to the problem.

I had a G1 back in the day that had some odd problem and I was rooted, Tmo looked at it and wouldn't touch it. So, I called HTC. I told them that I purchased the phone off Craigslist so Tmo couldn't help me, and asked how the warranty works on their end. They said that since the production of the phone started less than a year ago, they knew it was still eligible for warranty even without a receipt. There would be a triage fee if it was found to be a non-warranty issue, and it was something like $40 including the shipping back. I acted dumb when they asked if it was rooted...asked them what that meant? LOL. Sent it in, they fixed it and sent it back to me, no charge. Fast too. I was very happy and that is why I have stuck with HTC since then. It may or may not work for you, but it was painless for me.

bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
Such chivalry is rare in these days.
Applaud. Best of luck!
Sent from my ADR6400L using Tapatalk

bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
They don't care. Take my word for it. If it never boots they won't care.

I'm actually having this exact same issue. Has anyone found a solution yet or is the only solution to have the phone replaced?

Wow. I thought for sure hbooting the unsigned stock RUU would fix this. How about hbooting a signed ruu? It wouldn't hurt at this point.
Also make sure when you renamed the pgimg05. Zip that there was nothing at the end of the extention. I've heard some people say that windows has been known not to show that full file extension correctly.

raider3bravo said:
Wow. I thought for sure hbooting the unsigned stock RUU would fix this. How about hbooting a signed ruu? It wouldn't hurt at this point.
Also make sure when you renamed the pgimg05. Zip that there was nothing at the end of the extention. I've heard some people say that windows has been known not to show that full file extension correctly.
Click to expand...
Click to collapse
I thought hbooting the stock RUU would fix it as well, and yep it was named correctly. It's funny because it would stay on the hboot screen as long as I let it with no issue what so ever but within 2 seconds of going into recovery it would reboot.
I went back to Best Buy today as that is where I bought it to see how much they would charge to ship it out to be fixed. The mobile manager remembered me because I was 1st on the pre-order list. (I'm sure we all remember the train wreck the Best Buy pre-orders became) So any way he really went out of his way to help me. He said he has had 3 other Thunderbolts brought in for the same issue. He was able to send my phone in under their Black Tie program.
I told him I rooted the phone and was willing to pay for the repairs but he said he was pretty sure that the other 3 phones were not rooted. He said that he knew FOR SURE that at least one of the phones was not rooted because the lady that owned it did not have any branches in her family tree, (his words not mine). Since he has seen it 3 times he was not charging me. He only asked that I had the stock hboot on the phone. I had already flashed that in my attempt to get it running.

I'm with cstrife, I managed to destroy my tab with a mix of flashing and charging via outlets in India. It bootlooped for a while then just kind of gave up and began to display a strange download screen when I plugged it in to charge. I brought it to VZW and played stupid, I told them I woke up and it had this weird screen... I had a brand new one at my door the next morning and haven't heard a word from them... It probably just costs more to check it out deep enough to find out its rooted than it does to just give you a refurbished one, gut swap yours, and then send to someone else as a refurbished one...
Sent from my SCH-I800 using XDA App

Had this happen to me and just pulled my SD card, rebooted and it was fine. Not saying it will work for u but give it a shot.
Sent from my ADR6400L using XDA App

bp328i said:
I thought hbooting the stock RUU would fix it as well, and yep it was named correctly. It's funny because it would stay on the hboot screen as long as I let it with no issue what so ever but within 2 seconds of going into recovery it would reboot.
I went back to Best Buy today as that is where I bought it to see how much they would charge to ship it out to be fixed. The mobile manager remembered me because I was 1st on the pre-order list. (I'm sure we all remember the train wreck the Best Buy pre-orders became) So any way he really went out of his way to help me. He said he has had 3 other Thunderbolts brought in for the same issue. He was able to send my phone in under their Black Tie program.
I told him I rooted the phone and was willing to pay for the repairs but he said he was pretty sure that the other 3 phones were not rooted. He said that he knew FOR SURE that at least one of the phones was not rooted because the lady that owned it did not have any branches in her family tree, (his words not mine). Since he has seen it 3 times he was not charging me. He only asked that I had the stock hboot on the phone. I had already flashed that in my attempt to get it running.
Click to expand...
Click to collapse
Honesty turned out to be the best policy in this case. Congrats.
Sent from my ADR6400L using Tapatalk

MrHawaii said:
Honesty turned out to be the best policy in this case. Congrats.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
Thanks, now I just have to wait 2 to 3 weeks to get it back. What to do with all that time!!!

Sensation 4G Bricked?

Hello, I have an issue where I need to send my HTC Sensation in for repair. However, I had to re initiate S-ON, upon doing so. When I went to reboot, I get a blank screen with nothing showing. I can not even get into HBOOT. I know that if I send this to HTC for repair they are going to see I had S-OFF on this phone, and clockwork recovery. So they are going to charge me for the repair.
Anyone out there have any ideas on how to avoid this at all?

Just to let you know I just seen there was another thread on this and went to T-Mobile and they are sending me out a replacement free of charge except the $5 handling fee. Which is nominal at this point, they even let me use a loaner phone. This might be another avenue that people might be able to persue rather than wait the 6-10 business days for HTC to get done with their phone.

jamcomp said:
Just to let you know I just seen there was another thread on this and went to T-Mobile and they are sending me out a replacement free of charge except the $5 handling fee. Which is nominal at this point, they even let me use a loaner phone. This might be another avenue that people might be able to persue rather than wait the 6-10 business days for HTC to get done with their phone.
Click to expand...
Click to collapse
Yup,they are a lot easier to deal with than HTC.I bricked mine on Christmas eve trying to flash an ICS firmware,contacted T-mo and got my replacement 2 days ago.

Got my new one a day later. Thank God that I had insurance on my phone so they replaced it. I told them that an OTA update must have corrupted the Android OS data.
Sent from my HTC Sensation 4G using xda premium

jamcomp said:
Hello, I have an issue where I need to send my HTC Sensation in for repair. However, I had to re initiate S-ON, upon doing so. When I went to reboot, I get a blank screen with nothing showing. I can not even get into HBOOT. I know that if I send this to HTC for repair they are going to see I had S-OFF on this phone, and clockwork recovery. So they are going to charge me for the repair.
Anyone out there have any ideas on how to avoid this at all?
Click to expand...
Click to collapse
Did you flash the stock ROM before you put S-ON?

No I did not, that is the mistake that was made. Going to wit for the official launch of ICS before rooting my phone again so I don't have the same issue again.
Sent from my HTC Sensation 4G using xda premium

Poor HTC... It wasn't their fault...

Bricked
Same boat. ROM worked great... Now I'm bricked. Got my replacement today. Gonna wait a few days before sending bricked one to T Mo... Can they tell if I have S Off? Or do I hope for the best... Also in their terms and conditions they "conveniently" sent me it says " tampering or modifying your device is a violation that directly harms T-Mobile which cannot be fully redressed by money damages,and that T-Mobile shall be entitled to immediate injunctive relief in addition to all other remedies available." Should I be scared to send it back to them...? Lol

They don't mind. I had dust under screen and sent it back. I sent them it with miui lol. It came back still s offd but with the latest ota
Sent from my MIUI.us Sensation 4G using XDA App

My Warranty Replacment Experience

Well, to start off the new year right, my original G2x stopped sending/receiving SMS messages under any circumstances, whether it was on wifi, 4G, Edge, or GPRS. I unrooted it and got a new SIM card, still have the same issue (according to the person at the T-Mobile store, I had a "2G SIM card in a 4G phone.") They suggest a whole new phone, and I agree.
One day later with overnight shipping, I get my new G2x, and the first thing I notice is the LG branding in place of the T-Mobile branding. Ignoring that, I turn on the phone only to see dead pixels everywhere, I don't understand how they could have even sent this one out. I call up customer care and they make me go through the whole troubleshooting procedure, and they decided to send me another one. They also told me if this next one had problems, they'd send me a replacement phone of a different model.
So I'm getting a new G2x sent to me tomorrow. I hope this next one works just fine, or I'll have to get a new phone. Also, what replacement phones do they usually offer for the G2x?

I have been through this process, I'm on my third G2x and CC told me if I ha e anymore problems with my G2x then they will give me a different phone.e... When I asked what them replacement model would be the CC Rep told me they could only exchange it for the Sidekick 4G and I told them I would just deal with the G2x and any problems it my have
Sent from my LG-P999 using XDA App

Milton515 said:
I have been through this process, I'm on my third G2x and CC told me if I ha e anymore problems with my G2x then they will give me a different phone.e... When I asked what them replacement model would be the CC Rep told me they could only exchange it for the Sidekick 4G and I told them I would just deal with the G2x and any problems it my have
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
yea they offer me a sidekick 4g as well, straight up told them no thanks lol, and also i got a replacement that only says "LG" in the front and not tmobile

Guess they got tired of people trading in just for the Sensation 4g.... disappointing.

C0dy said:
Well, to start off the new year right, my original G2x stopped sending/receiving SMS messages under any circumstances, whether it was on wifi, 4G, Edge, or GPRS. I unrooted it and got a new SIM card, still have the same issue (according to the person at the T-Mobile store, I had a "2G SIM card in a 4G phone.") They suggest a whole new phone, and I agree.
One day later with overnight shipping, I get my new G2x, and the first thing I notice is the LG branding in place of the T-Mobile branding. Ignoring that, I turn on the phone only to see dead pixels everywhere, I don't understand how they could have even sent this one out. I call up customer care and they make me go through the whole troubleshooting procedure, and they decided to send me another one. They also told me if this next one had problems, they'd send me a replacement phone of a different model.
So I'm getting a new G2x sent to me tomorrow. I hope this next one works just fine, or I'll have to get a new phone. Also, what replacement phones do they usually offer for the G2x?
Click to expand...
Click to collapse
All of my warranty exchanges have been great! My most recent one had the LG Logo as well. I made a thread about it last month. No problems except a bit of screen bleed.
Sent from my LG-P999 using xda premium

Thought I'd follow up on my original post. Got my new G2x in the mail, and it's much better. The screen is flawless (no bleeding!), and it was obviously brand new, it still had the original plastic covering on the screen and buttons. Still has the LG branding, but I think I'll live. Overall, a good experience from T-Mobile.
Sent from my MIUI G2x

i hate tmobile first off i got my refurb g2x for 45 bucks and a gaurentee and lifetime warrenty that my sreen wouldnt break crack or fail. long story short my screen broke and the hassle began. tmobile said the insurance would replace it. insurance said it would be 140 to replace it. i love the phone hate the company second time i got robbed

slappnuttzz29 said:
i hate tmobile first off i got my refurb g2x for 45 bucks and a gaurentee and lifetime warrenty that my sreen wouldnt break crack or fail. long story short my screen broke and the hassle began. tmobile said the insurance would replace it. insurance said it would be 140 to replace it. i love the phone hate the company second time i got robbed
Click to expand...
Click to collapse
What kind of insurance did you have on the phone? I had premium handset protection.
Sent from my MIUI G2x

Are we even calling the same Tmobile CC?
FatalityBoyZahy said:
All of my warranty exchanges have been great! My most recent one had the LG Logo as well. I made a thread about it last month. No problems except a bit of screen bleed.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
C0dy said:
Thought I'd follow up on my original post. Got my new G2x in the mail, and it's much better. The screen is flawless (no bleeding!), and it was obviously brand new, it still had the original plastic covering on the screen and buttons. Still has the LG branding, but I think I'll live. Overall, a good experience from T-Mobile.
Sent from my MIUI G2x
Click to expand...
Click to collapse
I warrantied my phone twice... long story short, I ended up returning both of the replacement phones. They ending up putting me on a tracking list and told me to call back within a few weeks. I called back today and they told me to call LG and let them deal with it. Are you calling another Tmobile customer service number that I don't know about?

Plz can anyone explain me in detail how to claim warranty.
I stay in india.I Brought it from USA (Dont have international warranty )Do i have to send back my phone to usa(my sis stays there) !
-->Is it possible to claim warranty without producing the old phone (If this is possible than i dont need to send my phone back)?
I went through the warranty claim page of LG ,but im unable to figure it out what to do plz help me!
Reason for warranty claim :My Mobile stopped at 4% during update ! (I did all possible ways to get it back to normal stage , i was half successful as baseband was unknown )

Nomnomnomoron said:
I warrantied my phone twice... long story short, I ended up returning both of the replacement phones. They ending up putting me on a tracking list and told me to call back within a few weeks. I called back today and they told me to call LG and let them deal with it. Are you calling another Tmobile customer service number that I don't know about?
Click to expand...
Click to collapse
I'm calling 611.
Sent from my MIUI G2x

Got my replacement about a week ago and still having the same issues , phone picks up back round noise during a call more than my voice,so the other person cant understand what im saying . after about a 1hr with the rep, master reset(again) no market for 2 days and no memory card(he thinks this is the problem).... will see tomorrow when i call some one if its the same issue.

Do you guys restore the stock rom before you call?

N3xt2N0N3 said:
Do you guys restore the stock rom before you call?
Click to expand...
Click to collapse
yes i do
really easy by doing this method
http://www.youtube.com/watch?v=ryGIv8KQVIE
and dont forget to delete EVERYTHING from the internal memory

g2uzer said:
yes i do
really easy by doing this method
http://www.youtube.com/watch?v=ryGIv8KQVIE
and dont forget to delete EVERYTHING from the internal memory
Click to expand...
Click to collapse
Ok cool, I will give it a try

g2uzer said:
yes i do
really easy by doing this method
http://www.youtube.com/watch?v=ryGIv8KQVIE
and dont forget to delete EVERYTHING from the internal memory
Click to expand...
Click to collapse
the stock rom is 2.2.2 is that ok?

tdizzle404 said:
the stock rom is 2.2.2 is that ok?
Click to expand...
Click to collapse
Yep, I sent mine back as 2.2 and they didn't say anything.

well im unrooted but after flashing back to stock with one click I cant boot into stock recovery. will that be a problem? lol

tdizzle404 said:
well im unrooted but after flashing back to stock with one click I cant boot into stock recovery. will that be a problem? lol
Click to expand...
Click to collapse
On the g2x if you hold the power and down button, it should just do a master reset, it's not like HTC where it takes you to recovery (correct me if I'm wrong) but just to make sure your unrooted try to download and use a app that requires root
Sent from my LG-P999 using XDA App

Thanks! so it doesn't boot into a stock recovery mode to master reset,that's weird I could have swore it had a blue boot screen maybe im thinking of my galaxy.
BTW a little ot but im wondering if you know about mobile security from asurion is it free?

[Q] Sent T-Mobile a Rooted Phone

Since I was having problems with my phone, and it was still under their warranty, I requested a replacement, and when it was sent to me I was careful (or so I thought) to restore the stock recovery as well as the stock rom. After some time I realized that the "stock" ROM to which I had restore the phone I sent to T-Mobile was a modified Froyo build, rooted, with ROM Manager installed. So now I am worried that they may charge me some ridiculous fee because I sent back a device that was not fully stock. From logic or past experience, is TMO going to take any action?

I've sent in a g2x with cm7, didn't get billed or I don't even know if they found out. Could be different for you but that's my experience
Sent from my LG-P999 using xda premium

honestly, most of the time the phone is never powered on again before its disassembled and refurbished.
and even if it is, nobody working on the floor is going to care either way.
most of the time, as long as the phone gets past the rep in the store, your fine.

I think the worst they could do if they found out, was just return it to you and say they're sorry. I don't think they'll just charge you without your approval. When I brought in my phone to check a problem with my data, the first thing the guy there did was check my phone's info like software and stuff to see if it's stock, otherwise they can't help you if it's a rooted phone.

Let us know what happens.
Sent from my LG-P999 using xda premium

When I first got my g2x I returned it rooted and running a custom rom. They didn't even power it on they just checked it for water damage. You should be cool. No worries.
Sent from my SGH-T989 using XDA Premium App

My phone short circuited while rooted and wouldn't turn on so I sent it in and am crossing my fingers lol

Success.
I got an email a couple of days ago saying T-Mobile had received my return. I called customer support under the pretense that my phone was acting weird and got her to check my warranty and it was fine. So as per what most people were saying, sending tmo a rooted phone will not root any warranties or incur any action from their part. Can't say much about phones sent directly to the manufacturer or the "premium handset insurance" people, which apparently managed through a third party company that states "any false information given will be processed accordingly."
On a side note, if you check tmo's support website, for most of their recent phones they attached a note explicitly stating an update to 4.0 in the future. For our beloved g2x, however, they wrote a long note stating how the recently leaked 21y update will be available starting may 14th, without any allusion to ICS. To me that just reinforces the notion that the only company that's more pathetic than a LG and nvidia combo is T-mobile and their haphazard and lethargic approach and contributions to today's smartphone community.
Not to say the update is completely useless, however; from my own experience it makes a tremendous improvement in battery life and wifi calling. Not to mention the fact that my phone does not shut down randomly in the middle of the night like it used to at times.
Here's the link to Tmo's announcement
http://support.t-mobile.com/docs/DOC-2362
and the HTC sensation's (for cross reference)
http://support.t-mobile.com/docs/DOC-2392

I bought my G2X on craigslist. It was already rooted and running CM7. I was getting a SIM error (later to be learned it was caused by ICS) I told TMo I bought it on craigslist already rooted. They still sent me a replacement at no cost.

I was charged a $20 warranty replacement fee, wtf! Anyone else? Are they pulling my leg here?

samsizzle said:
I was charged a $20 warranty replacement fee, wtf! Anyone else? Are they pulling my leg here?
Click to expand...
Click to collapse
Do you have Premium Handset Protection on your plan?
Sent from my LG-P999 using xda premium

luperez said:
I got an email a couple of days ago saying T-Mobile had received my return. I called customer support under the pretense that my phone was acting weird and got her to check my warranty and it was fine. So as per what most people were saying, sending tmo a rooted phone will not root any warranties or incur any action from their part. Can't say much about phones sent directly to the manufacturer or the "premium handset insurance" people, which apparently managed through a third party company that states "any false information given will be processed accordingly."
On a side note, if you check tmo's support website, for most of their recent phones they attached a note explicitly stating an update to 4.0 in the future. For our beloved g2x, however, they wrote a long note stating how the recently leaked 21y update will be available starting may 14th, without any allusion to ICS. To me that just reinforces the notion that the only company that's more pathetic than a LG and nvidia combo is T-mobile and their haphazard and lethargic approach and contributions to today's smartphone community.
Not to say the update is completely useless, however; from my own experience it makes a tremendous improvement in battery life and wifi calling. Not to mention the fact that my phone does not shut down randomly in the middle of the night like it used to at times.
Here's the link to Tmo's announcement
http://support.t-mobile.com/docs/DOC-2362
and the HTC sensation's (for cross reference)
http://support.t-mobile.com/docs/DOC-2392
Click to expand...
Click to collapse
Where do you see the G2X ICS notes? o-o

samsizzle said:
I was charged a $20 warranty replacement fee, wtf! Anyone else? Are they pulling my leg here?
Click to expand...
Click to collapse
I was going through warranty replacement proceedings (cuz of screen bleeding, 3rd time) over the phone with a tmo rep and when he said there would be a $5 charge i flipped out (it's the principal, if they would send me a properly manufactured device i wouldn't need to keep returning their ****) he instantly volunteered to waive the fee. I'm about to call and get ANOTHER replacement. Eventually i will get them to replace it with a sensation.

vishousv said:
I bought my G2X on craigslist. It was already rooted and running CM7. I was getting a SIM error (later to be learned it was caused by ICS) I told TMo I bought it on craigslist already rooted. They still sent me a replacement at no cost.
Click to expand...
Click to collapse
Wtf?! Really?! But you didnt even buy it feom them... why theyhelp you out like that???

My friend told me whatever phone the SIM card is in is covered by the insurance. That's the only thing I've heard. I didn't ask them (T-Mobile) any more questions.
Sent from my LG-P999 using XDA Premium App

vishousv said:
My friend told me whatever phone the SIM card is in is covered by the insurance. That's the only thing I've heard. I didn't ask them (T-Mobile) any more questions.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Sweeet! Kudos for playing that one smart. I have sent back a few phones for warranty replacement to T-mo. My 1st was a modded HD2 that registered on their system (so they said) as running android. (it was running android, lol). 2nd was a G2x which was rooted and had a custom ROM. I know for sure they have no way of knowing without you volunteering the information yourself because they ask you have you modded the phone. If you say yes they may use that to deny you flat out but if not they probably will never be notified of such. Devices typically are wiped clean before ever being powered on.

*bump* yea I'm looking to send in my HTC one s for battery life issues and Im wondering fogs sane thing seeibg that I'm rooted and custom viper Rom installed.
had my phone off th3 charger for 50mins now and I'm at 82% Battery wtff