I just got the update today. According to the changleog it was supposed to fix WIFI calling. However I saw absolutely no difference. WIFI calling still crackles and chops all the time and it has unusable echo with the speakerphone on.
On top of that now Fligh mode always shows "Turning off..." when I have the WIFI turned on. I did a factory reset, still no change in either one of these issues.
What is your experience with the new software?
I don't have the static that I previously had and the delay doesn't seem to be as bad, however calls aren't consistently coming through to my phone (over wifi calling) since I did the update.
I also found that Wifi Calling got worse with the update. A lot of people saying their calls are going straight to my voicemail, and when I try to dial out I have to try a few times before the call actually connects. Also, the crackle and pop noise is still present as it was before the update too. I hope more people complain about this issue so they can patch it sooner!
I'm also having the same issue and I'm having to rely on that service more because for some reason I don't have that great of coverage in my area anymore. Went from having great 4g at my house to being able to barely pick up 2g
Sent from my HTC VLE_U using Tapatalk 2
Yeah same here with the problems. I get the crackling and popping now. I actually think it started since the update. The other weird problem is my voicemail icon does not go away even after clearing all the voicemails. Not sure if this is because I pay for the VM to text option? Oh and lastly when people call, it shows up as unknown a lot. Dunno WTF!
Apexsilverevo said:
Yeah same here with the problems. I get the crackling and popping now. I actually think it started since the update. The other weird problem is my voicemail icon does not go away even after clearing all the voicemails. Not sure if this is because I pay for the VM to text option? Oh and lastly when people call, it shows up as unknown a lot. Dunno WTF!
Click to expand...
Click to collapse
Going to settings option then call option there's an option to clear voicemail notifications. I just got the phone today and had to do that to clear. I haven't tested calls over WiFi I'm going to give it a try in the morning I hope it doesn't disappoint but it seems everyone is having issues.
Edit: I just gave WiFi calling a little test by calling a 1800 porn number and unfortunately I do hear some cracking or popping every couple of seconds.
Sent from my HTC VLE_U using xda premium
I get both of these issues as well.
I don't think you're going to get cell quality with WiFi calling. I had issues with the g2x as well.
Sent from my HTC VLE_U using XDA
Yeah I did to with the g2x as well. I figured it would have been fixed by now. Kind of annoying when they say they are going to fix a problem but the problem is still there.
Sent from my HTC VLE_U using Tapatalk 2
I here ya! It's still usable for me though
Sent from my HTC VLE_U using XDA
.
Im on my third htc one s same problem on all of them and during normal calls there is static on all 3 of them im just gonna make them give me a galaxy s3 the hell with htc is was there last chance no one else has bad call quality?
Call quality over cell is phenomenal, no issues for me or my wife.
Sent from my HTC VLE_U using XDA
barmanham said:
Im on my third htc one s same problem on all of them and during normal calls there is static on all 3 of them im just gonna make them give me a galaxy s3 the hell with htc is was there last chance no one else has bad call quality?
Click to expand...
Click to collapse
OK I'll bite...
A few things before I give you an answer here so answer these honestly ok...
1. What router do you have and what frequency is it set for and how long have you had it.
2. What's your providers bandwidth that your using? Is it DSL, broadband, T1....
3. What security are you using on your router when you connect to it?
I'll check back in the morning and give you an honest answer....
EDIT: people are expecting 4G quality from the internet and you'll NEVER get cell quality even with the best router running a T1 connection dedicated to just wifi calling, this is a free service for those who have minute plans instead of paying for unlimited service. There are ways to clean up the quality of these connections if your willing to have the patience to reconfigure your router a little and how good your ISP is and working with the limitations if there are any.
Mine is usable as well, just the popping noise is quite a nuisance.
Sent from my HTC VLE_U using Tapatalk 2
Related
I searched everywhere and haven't seen any reports on this.
Does anyone else have serious call quality problems, only when using WIFI calling on T-Mobile? I get a terrible crackle/static fairly often.
I thought at first it was the built-in earpiece but I don't have this problem as soon as I switch off WIFI calling (and call over the 3G network).
What I also thought was interesting, is that when in WIFI calling... I can use my bluetooth headset or speakerphone and have zero interference/cracking sounds.
Let me know if you have any tricks, or if I should get this thing repaired by HTC! Thanks
WiFi Calling Crackling
I'm having the same issues with WiFi calling. I experienced a couple times and thought it might just be a bad connection, but apparently it's more than that. Hopefully the MR update (whenever that is) will address this
Yeah I don't think swapping the handset is going to help this one, hopefully an update comes out soon to address the WIFI calls. And hopefully Skype comes out with one too, because its static as all hell too.
I have the same issue. It was delayed as well. Odd.
Sent from my HTC VLE_U using Tapatalk 2
I am also having that experience with Skype calls and really bad with video calls and GTA 3. Could it be beats integration?
Sent from my HTC VLE_U using XDA
Don't think the beats affect calls since its coming through the earpiece. Guess we're going to need some software updates. T-Mobile mentioned there will be an update to address Wifi Calling battery life, maybe they'll sneak a fix in. I've reported it to T-Mo and HTC... You guys should too.
Overall I'm pretty happy with the phone, minus the pain in the butt power button! Its so flush with the case, it is difficult to press.
yea i also heard about a update rolling out looking forward to it
+1
Getting a slight / medium crackle during conversations on wifi. Crystal clear on GSM.
I get the crackle too, any word on a fix?
Just a reply to say I have the same issue on two One S phones from tmobile. I had to set wifi calling to use cell when available, as opposed to using wifi when available. The crackle was so "sharp" and pronounced that I was about to return my phones because it really sounds like a hardware issue/loose speaker parts in the earpiece! Thankfully, it works great with GSM, so it seems to be software only. And, if I need wifi calling in a pinch, I'm willing to put up with the crackles. If I had to rely on it (due to low signal in my house), it would be very frustrating.
Also on wifi calling sometimes callers could not hear me, or I them. That only happened a couple of times to me, but was a major reason I demoted wifi calling.
By the way, this phone is absolutely amazing! Fast, fast, fast, great screen, great battery, great metal shell... would love to remove Sense because it buries all the Google App integration and favors everything else, but that's a personal opinion.
Skeeboe
Yeah the feel and speed of this phone are just incredible. It just seems like there is some software kinks that need to be worked out.
Another one I've run into recently is YouTube links directing me to the mobile site rather than the native app (which is another problem with the 3 dot menu lol).
I hope they don't rush the first update and work to address some of these quirks.
Yea, I had the crackle issue on my first handset (kept having it randomly reboot) but haven't tried on the new handset since it seems they now have to enable the wifi calling feature on the account and my account is to old to enable it...or so they claim.
Wait so is the wifi calling crackle you t-mobile guys in the States get the same as the crackle I get when using Skype on my One S in the UK?
US t-mobile here. skype's crackle is much worse, impossible to deal with. wi-fi crackle is sporadic and annoying.
I'm completely confused about the whole crackle thing now. I've seen and read about your US T-mobile wifi calling which I now understand and skype crackles a heck of a lot for me. So I assumed that it was a VOIP calling problem but I used Viber to call someone over wifi last night and there was no crackle at all on a 30 minute call. Oh well I won't complain about that, would be nice if skype was working for video calls though
I am experiencing the same issue with WiFi calling too, which is a pain because I primarily make my calls over WiFi. It was so bad on a conference call today I had to switch phones. Anyone know if this is a known issue for T-Mo yet, don't want to call into care if they are already aware of it. Also, out of curiosity does anyone know if this was an issue before the most recent firmware update?
Thanks!
it's hard to say if T-Mo knows about it but they didn't acknowledge anything regarding this issue, only the battery drain related to wi-fi calling. all T-Mo US HTC One's suffer from it.
I have reported it twice to TMO, first time I was told they didn't know about it. The second time a few days later, they were aware of the issue but couldn't tell me if/when they were going to push an update out for the crackle issue. If I were u guys I would report it so they may push something quicker rather than having horrible comments about their flagship ICS device!
Sent from my HTC VLE_U using XDA
Just purchased an HTC One S today.
I talked with T-mobile earlier today and showed them the link to the t-mobile support forum thread created for the Wifi calling quality issues (crackling/delay) on the HTC One S.
They told me that they are aware of the problem and it's a known issue. I didn't press them for a timetable to fix it or anything.
Everyone who's experiencing wifi calling issues should at least take a moment to call in to tech support or chat with a t-mobile tech rep.
We need to make sure they address this quickly. I know a lot of people rely on wifi calling on t-mobile in spotty/bad signal areas. I sure do.
So a couple of times my phone won't let me make calls. It tries connect and then does a short beep. I have to do a airplane no airplane mode to get it.to make.calls again.
Sent from my HTC One X using XDA
It happens to me couple times too ... too bad my 30 days return expired.. Planning to go through warranty center now ... It's kind of annoying because it happens kind of randomly
I have this same issue. They swapped the sim card so I'm going to see if that fixes the problem.
Is it a phone or network problem? On my third phone
Sent from my HTC One X using XDA
I just got my sim swapped, and it still happens.. It looks like phone because my phone has full signals while it happens. It usually happens after long charge
asjdwf said:
Is it a phone or network problem? On my third phone
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I believe it's a software issue. HTC issued a statement regarding the WiFi issue, that until you get the OTA fix, you need to turn WiFi off and on again to deal with the bug. I haven't had the issue with phone calls that you're having, but I have had the phone drop the mobile data connection completely, or sometimes get locked to EDGE. The Airplane off/on trick fixes it, so I suspect it's similar to the WiFi bug.
If you can put up with it for now, it'll surely be fixed with an update before too long.
Good. Just wondering because everything else on this.phone is good. Ty
Sent from my HTC One X using XDA
Just making sure it's not.something.I need to return the phone or not for.
Sent from my HTC One X using XDA
Lost all
I had problems at first just losing data and then finally after much time spent trying things with Rogers I lost all connection. Unable to make calls, no data, no signal. Got new one sent and so far so good for 5 days now.
Never lost data on this one bit had the no calls yesterday. None today. Maybe it will be ok. Someone said it.may be fixed. Just don't want to have to return the phone again.
Sent from my HTC One X using XDA
D
Sent from my HTC One X using XDA
PpSaqAent from my HTC One X using XDA
Is a fix on its way?
I had this happen to me two days ago. The status bar indicated that I had a good connection and I was able to send and receive emails and use the web browser, but I couldn't send/receive texts or phone calls. After a restart, I had two voicemails and a few text messages (from an irritated wife!). I had been trying to make calls and send texts when she was calling and sending texts, so I wasn't just missing notifications.
Any word on whether this I a software or hardware problem? I still have some time before my 30 days is up and I tempted to go back to an iPhone if there is no fix.
I hope HTC releases an OTA soon...
This sounds like a network problem to me. In high traffic areas where cellular towers are overloaded , ATT service literally stops working. My entire trip to NYC I had no working service in Manhattan for this reason, and every professional sporting event I've ever been too the same problem has occured.
The "bars" were always good, but no texts or calls could be placed or received.
This happened on my a777, solstice, HTC aria, and Infuse
Seems like a reasonable explanation, except it has never happened before and was fixed as soon as I restarted the phone.
This happens to me EVERY time I am in an area with no (or really poor) service for an extended period of time, one of my classes doesn't get service because of the location of the building.. I've already gotten a sim swap and had my device swapped, it still does the exact same thing, only way to reconnect is by restarting the phone or turning airplane mode on or off. Hopefully it's not a widespread hardware issue and just a software issue that HTC can fix. Only problem is that AT&T has a history of taking FOREVER to get out an update that a manufacturer releases.
Oh and this never happened on my Xperia X10, even in the same class where I lose service.
Sent from my HTC One X using XDA
So I got my nexus 5 on Friday and its perfect none of the mentioned defects was having some small issues with the notification light but that's all. However I noticed once a day since getting it I go to use my phone and it says emergency only / Rogers and I won't be able to make calls or receive calls. Anyone else experiencing this problem ?
Sent from my Nexus 5 using xda app-developers app
I'm on Bell and for some reason sometimes I'd have no signal out of no where then it'll jump back to full bars the next second... Really annoying unless this is a normal thing for the Nexus 5
Sent from my Nexus 5 using xda app-developers app
I'm on Rogers and I get this too. I usually fix it by going into network mode and change it to 3G and back to LTE immediately.
I still get incoming calls even though I can't dial out until I do the above change.
Its network problem not the nexus 5
Sent from my Nexus 5 using Tapatalk
I have the similar problem i'm on rogers and if the signal gets weak it will show signal strength in the home screen, i can surf the internet(data), but will not send text messages or make calls, if I try to make a call it say "cellular network not available", if i turn air plane mode on then off it reconnects right away. this has never happened with my GE Galaxy S4
benetton said:
I have the similar problem i'm on rogers and if the signal gets weak it will show signal strength in the home screen, i can surf the internet(data), but will not send text messages or make calls, if I try to make a call it say "cellular network not available", if i turn air plane mode on then off it reconnects right away. this has never happened with my GE Galaxy S4
Click to expand...
Click to collapse
I have the exact same issue guys, I hope that it has nothing to do with our nexus 5's.
im getting this error too. darn! its not normal for a phone to be like that. never happened to my previous one.
there must be something wrong with the phone.
im on Fido.
but its only happening to canadian network? weird.
maybe they're torturing people who didnt buy from them? lol
It looks like I have a similar issue.
My connection sometimes gets lost. Some sort of hiccup when connected to mobile network.
No issues found on WIFI
I'm on a hspa network in Canada and wanted to report that I get worse reception with the N5 than I did with my Galaxy S2. I hope it is easy fixable with a new modem flash or other update.
Just wanted to contribute in case there is anyone working on this and wanted some more info.
I had to change my data plan because, according to T-Mobile (US) it was not compatible with the phone. I could get emails and SMS text messages but could not get Internet data services (kept being prompted to log onto the network and presented with the T-Mobile logon screen). Lost my unlimited data, which I was grandfathered into (but found out that they were throttling me at 5 GB which I don't usually hit). I knew they would eventually make me change my plan anyway and was able to get a new 4.5 GB plan at the same price. Since T-Mobile will be offering this phone very soon (tomorrow? they're taking pre-orders now), I guess a lot of long-time customers will be pushed off their unlimited data plan.
I have the same problem!! It's really annoying - mine gets dropped every 2-5 mins! Is there a way to fix it? Is it the N5 or Rogers network?
I have the same problem in Belgium:
https://productforums.google.com/forum/m/#!msg/nexus/T5ey4dttBOA/v9OaGzPxESwJ
Sent from my Nexus 5 using xda app-developers app
scutie88 said:
I have the same problem!! It's really annoying - mine gets dropped every 2-5 mins! Is there a way to fix it? Is it the N5 or Rogers network?
Click to expand...
Click to collapse
If you are constantly getting poor signal it might be the handset. If you have good signal, and can use data, but have "Emergency calls only" instead of a carrier name, it's probably a carrier issue.
I am on Fido and have randomly had the same problem. There's another thread somewhere, and most if not all people reporting the problem are Rogers/Fido customers.
trendiggity said:
If you are constantly getting poor signal it might be the handset. If you have good signal, and can use data, but have "Emergency calls only" instead of a carrier name, it's probably a carrier issue.
I am on Fido and have randomly had the same problem. There's another thread somewhere, and most if not all people reporting the problem are Rogers/Fido customers.
Click to expand...
Click to collapse
right here man
http://forum.xda-developers.com/showthread.php?t=2525583
good point though... i don't see anyone from other canadian carriers complaining.
I also have this problem. I am on Fido in BC. Sometimes it will completely cut off the network signal from full bars to no service, similar to no sim card installed. It goes back to normal in about 5-6 seconds by itself but its definitely annoying.
SeraldoBabalu said:
right here man
http://forum.xda-developers.com/showthread.php?t=2525583
good point though... i don't see anyone from other canadian carriers complaining.
Click to expand...
Click to collapse
There were some bell users complaining about it in the other thread as well
Sent from my Nexus 5 using xda app-developers app
yeah its the phone and not the network, I switched my Rogers sim to my old phone and get full bars
I too am experiencing this and i'm in the UK. Just wanted to let you know that this may be more widespread thank we think.
Same issue with Tmobile
definitely the phone and not the carrier. I have a samsung galaxy s2 and n5 and it only happens on n5. Both on tmobile in portland oregon
phishncode said:
definitely the phone and not the carrier. I have a samsung galaxy s2 and n5 and it only happens on n5. Both on tmobile in portland oregon
Click to expand...
Click to collapse
It is a software issue. I switched to a different ROM and kernel.
Cataclysm ROM and bricked Kernel.
So far, the connection is solid with this combo.
Hey guys. This is my second nexus5 ( first one had some screen bleeding issues) and I'm kind of upset. I love the phone..love anything nexus but people are calling me and it goes to voicemail. It doesn't always happen, and seems to happen more on WiFi than anything else. Happens rooted or not, Google voice or messaging apps installed or not, stock or custom ROM..
I swapped the Sim card, factory reset, unroofed/flashed stock..etc all that jazz and still happening. I'm probably going to go to my local T-Mobile store and swap this one out too I really like the nexus and don't want to have to get another phone but if this is an issue I just might.
Any thoughts? Have any of u had issues like this ?
Sent from my Nexus 5 using Tapatalk
Try forcing your mobile data into 3G mode instead of LTE for the time being. I had this issue as well where I was missing calls without my phone even realizing it got a call. The only way I knew was that the caller either left a voice-mail or my Google voice sent an email that I missed it. I'm also on T-Mobile, though I got my phone from Google.
Switching to 3G mode seemed to have resolved it.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I had this issue when I use to walk around with my wifi radio enabled all the time to snag wifi when I was on campus. Not a good idea. Something is up with the wifi to cellular radio handoff. I would lose the ability to get calls/ texts in a timely manner without a reboot. For now, Wifi is a no go. Gets buggy
I recently got a GS6 and I'm having problems with calling/receiving calls.
When calling/receiving usually the other person can not hear me talking but I can hear them. Sometimes they can hear me for 30 seconds or so then they can't hear me anymore. I disabled and enabled Advanced Calling and restarted my phone and it seemed to work for one phone call. I only tested it on a short call though so it could of stopped working during the call.
I tried disabling Advanced Calling and made a call right away without restarting and the person could still not hear me. I did see my phone dropped to 1X during the call this time. Does it take time when switching off Advanced Calling for something to happen on Verizon's network?
Anybody else have this issue or a fix? I'd rather not have to do a full reset.
Thanks.
Edit: Just deleted dalvik cache and cache partition in FlashFire and it seems to be working. Will update if I have the problem again.
I was dropping calls regularly. I disabled AC and I have not dropped a call since. I would 'reboot' and double check to see it is indeed off
Sent from my SM-G920V using Tapatalk
we had to call and verizon had to "program" some stuff for AC. Try that. worked on this end.
I have this same issue. It has happened to me mid conversation. It is annoying. I didn't have this issue with my G3. I thought it might be because I'm running a room that is debloated. I'm trying to hold on to this phone because I'm hoping the next update to 5.1.1 will fix this issue. If not I'm going back to LG.
Sent from my Nexus 7 using XDA Free mobile app
Well it stopped working again today. Grr.
nessnet said:
I was dropping calls regularly. I disabled AC and I have not dropped a call since. I would 'reboot' and double check to see it is indeed off
Sent from my SM-G920V using Tapatalk
Click to expand...
Click to collapse
With AC off you won't be able to talk and use data at the same time which is a deal breaker for me.
craazy82013 said:
we had to call and verizon had to "program" some stuff for AC. Try that. worked on this end.
Click to expand...
Click to collapse
Did you have problems activating AC on your phone? If you don't have it added to your account you have to do that first.
Bxrider117 said:
I have this same issue. It has happened to me mid conversation. It is annoying. I didn't have this issue with my G3. I thought it might be because I'm running a room that is debloated. I'm trying to hold on to this phone because I'm hoping the next update to 5.1.1 will fix this issue. If not I'm going back to LG.
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
I'm running CleanROM 1.5. I might try flashing it again to see if that fixes it. If not then I will try stock. The problem with 5.1.1 is that it probably won't have root.
Root stock, I have not noticed this issue and this week has been a big phone call week. Lots of long conf calls many times a day.
krelvinaz said:
Root stock, I have not noticed this issue and this week has been a big phone call week. Lots of long conf calls many times a day.
Click to expand...
Click to collapse
Thanks for posting.
I re-flashed CleanROM 1.5, so hopefully that fixes it. If not I will try stock.
Re-flashing CleanROM 1.5 did not fix it. I guess I will have to try stock now.
BTW it is quite possible that you are just in an error with bad signal too.
krelvinaz said:
BTW it is quite possible that you are just in an error with bad signal too.
Click to expand...
Click to collapse
I guess that's possible but I have 2 bars on Band 4. I could try locking into Band 13 but that is congested at times in my area.
Bars are misleading, look at signal strength instead.
krelvinaz said:
Bars are misleading, look at signal strength instead.
Click to expand...
Click to collapse
Around -105 dBm. You would think if there was reception issues the call would completely drop.
When I lived in an area that had a signal level of -100 to -110 I would sometimes have calls drop and Verizon stated I was in a fringe area and would let me out of my contract.
mark-in-dallas said:
When I lived in an area that had a signal level of -100 to -110 I would sometimes have calls drop and Verizon stated I was in a fringe area and would let me out of my contract.
Click to expand...
Click to collapse
The thing is only B4 is that high. B13 is around -93dBm.
I planned on doing a test today to see if I stand by a window where I get better signal if that would help. The call went through fine today. I checked LTE Discovery during the call and it said I was on B13 though. Around 10 minutes later the phone was back on B4. I made a call then and the person could not hear me. LTE Discovery was saying around 114dBm. I moved maybe 4ft and the dBm was around 106 and then the person could hear me. If I move 12ft more I'm by a window where I get 99dBm.
So when I sit at my desk I can't make any calls and will have to get up if I'm on B4. I wish I could force the phone to use B13 during calls.
Another issue I had the other day was my phone was only connecting to 1X even though I was in an area that had good 4G. I've always heard Samsung had crappy radios. The only times I would get 1X on my last phone (Droid DNA) was when I was in the middle of nowhere. Wish I would of noticed these issues sooner so I could of returned the phone. :-/