I searched everywhere and haven't seen any reports on this.
Does anyone else have serious call quality problems, only when using WIFI calling on T-Mobile? I get a terrible crackle/static fairly often.
I thought at first it was the built-in earpiece but I don't have this problem as soon as I switch off WIFI calling (and call over the 3G network).
What I also thought was interesting, is that when in WIFI calling... I can use my bluetooth headset or speakerphone and have zero interference/cracking sounds.
Let me know if you have any tricks, or if I should get this thing repaired by HTC! Thanks
WiFi Calling Crackling
I'm having the same issues with WiFi calling. I experienced a couple times and thought it might just be a bad connection, but apparently it's more than that. Hopefully the MR update (whenever that is) will address this
Yeah I don't think swapping the handset is going to help this one, hopefully an update comes out soon to address the WIFI calls. And hopefully Skype comes out with one too, because its static as all hell too.
I have the same issue. It was delayed as well. Odd.
Sent from my HTC VLE_U using Tapatalk 2
I am also having that experience with Skype calls and really bad with video calls and GTA 3. Could it be beats integration?
Sent from my HTC VLE_U using XDA
Don't think the beats affect calls since its coming through the earpiece. Guess we're going to need some software updates. T-Mobile mentioned there will be an update to address Wifi Calling battery life, maybe they'll sneak a fix in. I've reported it to T-Mo and HTC... You guys should too.
Overall I'm pretty happy with the phone, minus the pain in the butt power button! Its so flush with the case, it is difficult to press.
yea i also heard about a update rolling out looking forward to it
+1
Getting a slight / medium crackle during conversations on wifi. Crystal clear on GSM.
I get the crackle too, any word on a fix?
Just a reply to say I have the same issue on two One S phones from tmobile. I had to set wifi calling to use cell when available, as opposed to using wifi when available. The crackle was so "sharp" and pronounced that I was about to return my phones because it really sounds like a hardware issue/loose speaker parts in the earpiece! Thankfully, it works great with GSM, so it seems to be software only. And, if I need wifi calling in a pinch, I'm willing to put up with the crackles. If I had to rely on it (due to low signal in my house), it would be very frustrating.
Also on wifi calling sometimes callers could not hear me, or I them. That only happened a couple of times to me, but was a major reason I demoted wifi calling.
By the way, this phone is absolutely amazing! Fast, fast, fast, great screen, great battery, great metal shell... would love to remove Sense because it buries all the Google App integration and favors everything else, but that's a personal opinion.
Skeeboe
Yeah the feel and speed of this phone are just incredible. It just seems like there is some software kinks that need to be worked out.
Another one I've run into recently is YouTube links directing me to the mobile site rather than the native app (which is another problem with the 3 dot menu lol).
I hope they don't rush the first update and work to address some of these quirks.
Yea, I had the crackle issue on my first handset (kept having it randomly reboot) but haven't tried on the new handset since it seems they now have to enable the wifi calling feature on the account and my account is to old to enable it...or so they claim.
Wait so is the wifi calling crackle you t-mobile guys in the States get the same as the crackle I get when using Skype on my One S in the UK?
US t-mobile here. skype's crackle is much worse, impossible to deal with. wi-fi crackle is sporadic and annoying.
I'm completely confused about the whole crackle thing now. I've seen and read about your US T-mobile wifi calling which I now understand and skype crackles a heck of a lot for me. So I assumed that it was a VOIP calling problem but I used Viber to call someone over wifi last night and there was no crackle at all on a 30 minute call. Oh well I won't complain about that, would be nice if skype was working for video calls though
I am experiencing the same issue with WiFi calling too, which is a pain because I primarily make my calls over WiFi. It was so bad on a conference call today I had to switch phones. Anyone know if this is a known issue for T-Mo yet, don't want to call into care if they are already aware of it. Also, out of curiosity does anyone know if this was an issue before the most recent firmware update?
Thanks!
it's hard to say if T-Mo knows about it but they didn't acknowledge anything regarding this issue, only the battery drain related to wi-fi calling. all T-Mo US HTC One's suffer from it.
I have reported it twice to TMO, first time I was told they didn't know about it. The second time a few days later, they were aware of the issue but couldn't tell me if/when they were going to push an update out for the crackle issue. If I were u guys I would report it so they may push something quicker rather than having horrible comments about their flagship ICS device!
Sent from my HTC VLE_U using XDA
Just purchased an HTC One S today.
I talked with T-mobile earlier today and showed them the link to the t-mobile support forum thread created for the Wifi calling quality issues (crackling/delay) on the HTC One S.
They told me that they are aware of the problem and it's a known issue. I didn't press them for a timetable to fix it or anything.
Everyone who's experiencing wifi calling issues should at least take a moment to call in to tech support or chat with a t-mobile tech rep.
We need to make sure they address this quickly. I know a lot of people rely on wifi calling on t-mobile in spotty/bad signal areas. I sure do.
Related
So I switched from a blackberry to a Nexus S and I've been using the phone for about 3 months. During that time people have told me they can't get through to me so I did some research and found that once data useage over EDGE is present, calls won't come through? That is absurd to me as calls are far more important than loading a webpage.
I have found nothing to cure this as it seems that unless you have 3G then the smartphone on EDGE is pointless. I did some testing with my blackberry and it seems that since it's such a crappy device for browsing etc. the EDGE does not stay connected long enough to send the call to voicemail, as it is only active for a few seconds to receive or send an IM or email etc.
There is no 3G in Grenada where I am from and this issue is making me regret buying the Nexus S. It's a wonderful device but if it can't receive calls all the time then it's a brick to me.
Is there any workaround to this issue which gives priority to receiving calls over completing a data task?
luvnish said:
So I switched from a blackberry to a Nexus S and I've been using the phone for about 3 months. During that time people have told me they can't get through to me so I did some research and found that once data useage over EDGE is present, calls won't come through? That is absurd to me as calls are far more important than loading a webpage.
I have found nothing to cure this as it seems that unless you have 3G then the smartphone on EDGE is pointless. I did some testing with my blackberry and it seems that since it's such a crappy device for browsing etc. the EDGE does not stay connected long enough to send the call to voicemail, as it is only active for a few seconds to receive or send an IM or email etc.
There is no 3G in Grenada where I am from and this issue is making me regret buying the Nexus S. It's a wonderful device but if it can't receive calls all the time then it's a brick to me.
Is there any workaround to this issue which gives priority to receiving calls over completing a data task?
Click to expand...
Click to collapse
What ROM? Kernel? Radio?
The phone is not rooted, running the 2.3.2 version, the OTA update to 2.3.3 has not presented itself as yet.
luvnish said:
The phone is not rooted, running the 2.3.2 version, the OTA update to 2.3.3 has not presented itself as yet.
Click to expand...
Click to collapse
dont get your hopes up. OTA for that ROM is pretty slow, you can manually update it by going to the 2.3.3 links thread in this section. no need to root to update, this update will supply you with a new baseband that will help
Are you aware of the issue I am speaking about? Where the phone does not receive phone calls when an EDGE data conenction is present? From my research it happens to a lot of smartphones where EDGE/GPRS is used even the iPhone, since the radio is shared for EDGE data use and GSM calls.
How do you know the new baseband will help to resolve the issue? In what way?
Thanks for your responses so far.
luvnish said:
Are you aware of the issue I am speaking about? Where the phone does not receive phone calls when an EDGE data conenction is present? From my research it happens to a lot of smartphones where EDGE/GPRS is used even the iPhone, since the radio is shared for EDGE data use and GSM calls.
How do you know the new baseband will help to resolve the issue? In what way?
Thanks for your responses so far.
Click to expand...
Click to collapse
Because 2.3.2 to 2.3.3 includes a new baseband (radio) update and various bug fixes.
It could be a bug that is fixed in 2.3.3... hence, the new radio/baseband update. (Duh!)
It's pretty obvious you don't know what a baseband is. It's the thing thats responsible for your phone's reception/3G/EDGE/etc signal. So yes, I'm aware of what you're talking about but you're not aware about what I'm talking about.
Not being arrogant or anything but I shouldn't of even responded back to you because you responded pretty rudely to me.
To be honest I didn't mean to sound rude in any way. I sincerely apologize if you took it that way and appreciate your response. The reason I asked is because you did not speak to the issue I was trying to address about the EDGE/GSM not working when the other is working, and I was hoping to hear your thoughts on it.
luvnish said:
To be honest I didn't mean to sound rude in any way. I sincerely apologize if you took it that way and appreciate your response. The reason I asked is because you did not speak to the issue I was trying to address about the EDGE/GSM not working when the other is working, and I was hoping to hear your thoughts on it.
Click to expand...
Click to collapse
I did speak to you about the issue. The possible fix would be upgrading to 2.3.3 which would provide you with the newest and latest radio (baseband). The newest baseband includes significant signal improvements and it could fix your problem (big chance it would).
Is this a hardware limitation of sharing the same chip for phone/data or can it also be fixed by software?
dhp said:
Is this a hardware limitation of sharing the same chip for phone/data or can it also be fixed by software?
Click to expand...
Click to collapse
its just 'his' problem.. i don't have any problems with calling on EDGE, internet doesnt affect your calls unless you're using WiFi VoIP (or anything related)
It's widely known that on edge, when data is actively transmitted, calls will get kicked right to voice mail. Not much you can do about it.
I upgraded to 2.3.3 last night as suggested and did some testing. When I would load a webpage, while loading EDGE would be lit green and the up and down arrows will be lit showing EDGE activity, I called the phone about 5 times during this process and no call would go through. As soon as the webpage was done loading and the EDGE arrows stopped blinking, the call came through. Tried this multiple times with different apps that use EDGE and while syncing or refreshing such as the Facebook app, no calls would come through once EDGE data was in use.
I did some research and it seems that's just how EDGE works, it gives preference to the data connection and calls get bumped to voicemail once the data connection is active on the device at the time. I know both data and voice can't work at the same time but I was hoping that it would register the call coming in and bump the data off, receive the call, and resume data after, but it doesn't.
Thanks for your help guys, and for the confirmation RogerPodacter, my research indicated such.
Hi,
To be clear: Internet is not the app, not over Wifi but over 4G/3G/H etc..
I got my sensation 3 days now and there seems to be a issue with the internet connection.
Mine keeps requesting data but it doesnt get any data back.
Apps like internet browser sometimes work and sometimes they dont (loading google), the weather app says there is no internet connection and manage to sometimes get the actual weather.
I tried restarting it serval times but no success..
Internet does work on my HTC Hero.
Edit:
Found the problem, had to enable data roaming..
Odd thing that it works sometimes without roaming tho..
4G internet issues
I am having the same problem with my internet, though enabling data roaming did not correct my problem. Internet and web based apps work fine over WIFI, but will randomly work over 4G. Is anyone else having a similar issue?
palehose80 said:
I am having the same problem with my internet, though enabling data roaming did not correct my problem. Internet and web based apps work fine over WIFI, but will randomly work over 4G. Is anyone else having a similar issue?
Click to expand...
Click to collapse
I get a severe lag now and then when connected to 4G - seems to take a while for the connection to initiate. I've tried the "fix" posted in another thread, but that only seemed to resolve the issue temporarily.
It seems like location may have something to do with it as well. The tower closest to my home is where I experience the most issues. Though my G2X or my fiance's vibrant work without any issues.
palehose80 said:
It seems like location may have something to do with it as well. The tower closest to my home is where I experience the most issues. Though my G2X or my fiance's vibrant work without any issues.
Click to expand...
Click to collapse
That could contribute to my issue. I seem to live near a cell dead zone.
Theres a few threads open on this issue. There doesnt seem to be a permanent fix yet, but it is extremely annoying.
Same here, my connection would send data but winter recieve sometimes. Kinda annoying. Hopefully, htc addresses this problem soon.
Sent from my HTC Sensation 4G using XDA Premium App
Same issue - across multiple handsets
Hi, it's been a while since I posted in XDA but this issue has been a regular one with my T-mobile service, across multiple devices. I have searched far and wide for anyone else seeing this exact problem, and finally here you are. I hope this helps other users:
1) Purchased the original myTouch 3G; approx 1 year with zero connectivity issues. Loved it, exceptional for its time.
2) Purchased (upgrade) myTouch 3G Slide at launch. Following 3-5 months saw This issue with outgoing data, but no incoming response. 60/40 the internet would respond or not in any application (web, streaming, podcasts), it was a real crapshoot. Assumed the problem was isolated and performed a few master resets. Zero apps installed and continued to see the same issue. Decided it was either software or radio related and called T-mo for advice. They suggested a replacement unit after standard troubleshooting (re-seat SIM, master reset, check that you have substantial signal).
3) New MT3G Slide, same outcome. Called back. Finally received a reasonable suggestion: get a new (free) SIM from T-mo as the one I currently had was slightly older. Was sure this was the issue as the rep sounded very confident when I explained the situation. Received new SIM!
4) No change, issue persisted. Following day called T-mo and had a 'ticket' escalated to engineering dept. Was assured I would receive a call from eng. dept, but no such luck. Bothered by this whole mess and lacking in answers from T-mo, I sold the Slide and upgraded to the G2X.
5) The issue once again reared its head! If the stars were aligned and I did get In/Out data, it was 11KB/s (90kbps) tops. Ex: 5MB podcast would take 0.5-1.5 min (30-90 sec) to download prior to issue, now 10-15 min. This was with no apps installed, 4 bars of signal, 4G status icon, across multiple geographical locations, and fingers on both hands crossed. It was about this time I suspected that somehow T-mo's network was throttling my account. But, I had never used more than 1GB in a month, and they assured me I was not being throttled. A serious WTF was had
6) Realizing there were bigger problems in the world and finally at wit's end, I returned the G2X and am waiting patiently for my contract to expire in July, while using an old Nokia candybar in the meantime for calls and text only.
7) July: move to new carrier or stay with T-mo (if we can figure out what this issue is). 8 year customer, need internet on a smartphone though.
Apollo-2 said:
Hi, it's been a while since I posted in XDA but this issue has been a regular one with my T-mobile service, across multiple devices. I have searched far and wide for anyone else seeing this exact problem, and finally here you are. I hope this helps other users:
1) Purchased the original myTouch 3G; approx 1 year with zero connectivity issues. Loved it, exceptional for its time.
2) Purchased (upgrade) myTouch 3G Slide at launch. Following 3-5 months saw This issue with outgoing data, but no incoming response. 60/40 the internet would respond or not in any application (web, streaming, podcasts), it was a real crapshoot. Assumed the problem was isolated and performed a few master resets. Zero apps installed and continued to see the same issue. Decided it was either software or radio related and called T-mo for advice. They suggested a replacement unit after standard troubleshooting (re-seat SIM, master reset, check that you have substantial signal).
3) New MT3G Slide, same outcome. Called back. Finally received a reasonable suggestion: get a new (free) SIM from T-mo as the one I currently had was slightly older. Was sure this was the issue as the rep sounded very confident when I explained the situation. Received new SIM!
4) No change, issue persisted. Following day called T-mo and had a 'ticket' escalated to engineering dept. Was assured I would receive a call from eng. dept, but no such luck. Bothered by this whole mess and lacking in answers from T-mo, I sold the Slide and upgraded to the G2X.
5) The issue once again reared its head! If the stars were aligned and I did get In/Out data, it was 11KB/s (90kbps) tops. Ex: 5MB podcast would take 0.5-1.5 min (30-90 sec) to download prior to issue, now 10-15 min. This was with no apps installed, 4 bars of signal, 4G status icon, across multiple geographical locations, and fingers on both hands crossed. It was about this time I suspected that somehow T-mo's network was throttling my account. But, I had never used more than 1GB in a month, and they assured me I was not being throttled. A serious WTF was had
6) Realizing there were bigger problems in the world and finally at wit's end, I returned the G2X and am waiting patiently for my contract to expire in July, while using an old Nokia candybar in the meantime for calls and text only.
7) July: move to new carrier or stay with T-mo (if we can figure out what this issue is). 8 year customer, need internet on a smartphone though.
Click to expand...
Click to collapse
I am having the same issue, and have gone through the same steps. New Sensation (exchnaged mine twice now) followed by new SIM, tried the *fix* posted, turned on data roaming, and still nothing. I have talked to Tmo several times, and they are supposed to be checking the towers in my area, an engineer is supposed to contact me in up to 72 hours. The Evo 3D comes out before my 14 day return period, so I may just jump ship if this problem persists. Hoping to find a fix though, as this phone is amazing when it's on Wifi
Hi all,
I have searched the threads as best I can so I post this...apologies for the legnth...
It is assumed that the wifi adapter in the Sensation will connect to the strongest signal to give us all the best connection experience possible, however with the proliferation of open wifi signals now on offer in the UK (Openzone and BTFON etc) it is now causing havoc when I don't have BT as an ISP.
The problem:
Currently the priority of the Sensation's wifi radio software seems to be connecting to an open signal first. The strongest is second.
Unlike an alternative Apple product, I haven't found any settings to set a preference for remembered wireless networks and to only apply the other default rules AFTER those preferences.
The Apple product also never connects to a network without the okay from the user. The HTC/Android software connects irrespective. Finally the "forget network" option doesn't work either, as it rescans, picks it up again straight away and because it's "open" connects again.
This always happens in my home as the BTFON signal from next door's BT router is actually stronger at the front of my house that my own router signal from the back. Before anyone says "get another router or position it somewhere else", I can't without spending at least £60+ for a SKY ANYTIME+ wireless receiver (which I refuse to do).
Is there another hidden option for "stock" phones? or perhaps there is a ROM?
What I want it to do is:
1) control which discovered networks I allow my phone to connect to automatically.
2) set a flag to ignore other found wifi networks, regardless of signal strength.
I know these fly in the face of the original idea of the Sensation and HTC, which was to produce a phone that connects to any network as silently and quickly as possible. HTC's "Watch" app and service launched specifically with the Sensation wouldn't have been so great without it.
Has anyone else spotted this with BTFON signals out there or fixed it?
EtA
(Vodafone stock Sensation on 2.3.4)
I've got a stock O2 (2.3.3) Sensation and the Forget Network works with BT Openzone, which is good as I've never been able to get past the "enter your phone number" registration page with BT Openzone. Mine also doesn't automatically try to connect to open networks.
If BT wasn't such a scummy internet provider they wouldn't have their home broadband routers broadcasting as BT Openzone providers.
On stock as well and yes the phone automatically detects the network again after "forgetting" it, but does not auto connect unless I go and tell it to connect again. Not to sure why you're auto connecting after forgetting the network...
You know, this sounds like FUD to me. One post and a non-existent problem no one ever reported.
Forget network works just fine. The phone wont' connect to an open network at random.
If this is real it's got to be be user error.
More than likely just another PEBKAC error...
swellthekitty said:
More than likely just another PEBKAC error...
Click to expand...
Click to collapse
I'm laughing my socks off at your attempts to belittle me and my issue.
So you both think you are experts do you? How?..based on the number of posts or thanks you have received?
One post of a problem no one has heard of before is how a forum starts off.
Trying to be "clever" with acronyms is childish.
I have posted my issue to HTC and rec'd a sensible response. It is now being looked into.
But then you don't care because its just operator error.
I suppose you never knew that you couldn't input British postal codes into the 'people' app until the bug was spotted. I wonder you raised that first to HtC and then it got fixed...That's right...not you guys either. Too busy belittling members.
Sent from my HTC Sensation Z710e using XDA App
Wish more Vodafone users had posted their experience, as I mentioned my O2 2.3.3 only auto connects to known networks and once connected to openzone I can't get past the page asking for my phone number
As an O2 customer don't you have free Cloud membership?
I used to with my iPhone...Go to McD's and whilst sitting inside connect...I'm sure it's still foc after popping in your phone number.
I thought I could use BTOpenzone as it is offered with Vodafone, but I have to pay seperately otherwise I can't get past the screen you mention either.
I do remember though that even with Cloud coverage my phone would at least download email. It was only browsing that would require passwords etc. Not sure wy this happened really though...seemed to be offering a cherry to tempt buying the cake I suppose.
BTW ...HTC have responded again saying that they are aware there are issues with Wi-Fi connectivity, specifically with baseband (radio) 10.56.9035.00U_10.14.9035.01_M and software 1.45.161.1
They say they will issue "stability" fixes in the next release to vodafoneUK customers (and others UK carriers I presume) in the coming months...
Ethel the Aardvark said:
As an O2 customer don't you have free Cloud membership?
I used to with my iPhone...Go to McD's and whilst sitting inside connect...I'm sure it's still foc after popping in your phone number.
I thought I could use BTOpenzone as it is offered with Vodafone, but I have to pay seperately otherwise I can't get past the screen you mention either.
I do remember though that even with Cloud coverage my phone would at least download email. It was only browsing that would require passwords etc. Not sure wy this happened really though...seemed to be offering a cherry to tempt buying the cake I suppose.
BTW ...HTC have responded again saying that they are aware there are issues with Wi-Fi connectivity, specifically with baseband (radio) 10.56.9035.00U_10.14.9035.01_M and software 1.45.161.1
They say they will issue "stability" fixes in the next release to vodafoneUK customers (and others UK carriers I presume) in the coming months...
Click to expand...
Click to collapse
We get The Cloud (which works perfectly) and BT Openzone (which has never worked for me).
This thread seems to shed some light on the issue
http://forum.xda-developers.com/showthread.php?t=1251226
xaccers said:
This thread seems to shed some light on the issue
http://forum.xda-developers.com/showthread.php?t=1251226
Click to expand...
Click to collapse
Thanks for this.
Trouble is, that I don't have this application on my phone, although I confess I did at one time but that was two restores ago although it could I suppose have residual data on the SD card. I will check.
I have had a call from HTC Customer Support today as I gave my call experience a bad customer feedback score.
The issue will now be raised further for investigation the developers and they are going to inform me as to when the next update will come out...or at least that is what the guy said...I run a Helpdesk myself at work, so I realise the situation...but we'll see.
HTC have been honest and fair to me in the past so I have good expectations.
I'll report back...
BT Openzone issue
Had this problem myself. If you are on Vodafone then go to the "My Vodafone App", Click the WiFi Finder tab, press the menu key (next to the home button) and click settings. Untick "Enable BT Openzone" and your Sensation will properly "forget" BT Openzones.
Let me know if this helps.
@jengla Thank you very much! This worked perfectly. Been driving me crazy for months
I just got the update today. According to the changleog it was supposed to fix WIFI calling. However I saw absolutely no difference. WIFI calling still crackles and chops all the time and it has unusable echo with the speakerphone on.
On top of that now Fligh mode always shows "Turning off..." when I have the WIFI turned on. I did a factory reset, still no change in either one of these issues.
What is your experience with the new software?
I don't have the static that I previously had and the delay doesn't seem to be as bad, however calls aren't consistently coming through to my phone (over wifi calling) since I did the update.
I also found that Wifi Calling got worse with the update. A lot of people saying their calls are going straight to my voicemail, and when I try to dial out I have to try a few times before the call actually connects. Also, the crackle and pop noise is still present as it was before the update too. I hope more people complain about this issue so they can patch it sooner!
I'm also having the same issue and I'm having to rely on that service more because for some reason I don't have that great of coverage in my area anymore. Went from having great 4g at my house to being able to barely pick up 2g
Sent from my HTC VLE_U using Tapatalk 2
Yeah same here with the problems. I get the crackling and popping now. I actually think it started since the update. The other weird problem is my voicemail icon does not go away even after clearing all the voicemails. Not sure if this is because I pay for the VM to text option? Oh and lastly when people call, it shows up as unknown a lot. Dunno WTF!
Apexsilverevo said:
Yeah same here with the problems. I get the crackling and popping now. I actually think it started since the update. The other weird problem is my voicemail icon does not go away even after clearing all the voicemails. Not sure if this is because I pay for the VM to text option? Oh and lastly when people call, it shows up as unknown a lot. Dunno WTF!
Click to expand...
Click to collapse
Going to settings option then call option there's an option to clear voicemail notifications. I just got the phone today and had to do that to clear. I haven't tested calls over WiFi I'm going to give it a try in the morning I hope it doesn't disappoint but it seems everyone is having issues.
Edit: I just gave WiFi calling a little test by calling a 1800 porn number and unfortunately I do hear some cracking or popping every couple of seconds.
Sent from my HTC VLE_U using xda premium
I get both of these issues as well.
I don't think you're going to get cell quality with WiFi calling. I had issues with the g2x as well.
Sent from my HTC VLE_U using XDA
Yeah I did to with the g2x as well. I figured it would have been fixed by now. Kind of annoying when they say they are going to fix a problem but the problem is still there.
Sent from my HTC VLE_U using Tapatalk 2
I here ya! It's still usable for me though
Sent from my HTC VLE_U using XDA
.
Im on my third htc one s same problem on all of them and during normal calls there is static on all 3 of them im just gonna make them give me a galaxy s3 the hell with htc is was there last chance no one else has bad call quality?
Call quality over cell is phenomenal, no issues for me or my wife.
Sent from my HTC VLE_U using XDA
barmanham said:
Im on my third htc one s same problem on all of them and during normal calls there is static on all 3 of them im just gonna make them give me a galaxy s3 the hell with htc is was there last chance no one else has bad call quality?
Click to expand...
Click to collapse
OK I'll bite...
A few things before I give you an answer here so answer these honestly ok...
1. What router do you have and what frequency is it set for and how long have you had it.
2. What's your providers bandwidth that your using? Is it DSL, broadband, T1....
3. What security are you using on your router when you connect to it?
I'll check back in the morning and give you an honest answer....
EDIT: people are expecting 4G quality from the internet and you'll NEVER get cell quality even with the best router running a T1 connection dedicated to just wifi calling, this is a free service for those who have minute plans instead of paying for unlimited service. There are ways to clean up the quality of these connections if your willing to have the patience to reconfigure your router a little and how good your ISP is and working with the limitations if there are any.
Mine is usable as well, just the popping noise is quite a nuisance.
Sent from my HTC VLE_U using Tapatalk 2
I have 2 pixel 3 for my wife and me. Wer both have serious issues with call quality. Partners cant hear US and calls suddently Cut off.
We both using t-mobile in germany and have no issues with other phones with the same Sim.
We already tried to Turn of volte and WiFi calling with no effect. Google Support told me they aware of this issues but have no solution. Anybody here with same problems?
Htgns said:
I have 2 pixel 3 for my wife and me. Wer both have serious issues with call quality. Partners cant hear US and calls suddently Cut off.
We both using t-mobile in germany and have no issues with other phones with the same Sim.
We already tried to Turn of volte and WiFi calling with no effect. Google Support told me they aware of this issues but have no solution. Anybody here with same problems?
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Click to collapse
Yes, same issue for me and a couple of people I know in Canada using 3 XL.
There is a thread about it on product forums on googel. I can't linkt it yet.
I love the pixel phones but this makes IT barely usable for US....hoping for a fast solution on this topic.
I have the exact same problem. German Telekom, calls cut off suddenly and for couple seconds other side can't hear me.
I thought it is related to WiFi calling.
Htgns said:
I have 2 pixel 3 for my wife and me. Wer both have serious issues with call quality. Partners cant hear US and calls suddently Cut off.
We both using t-mobile in germany and have no issues with other phones with the same Sim.
We already tried to Turn of volte and WiFi calling with no effect. Google Support told me they aware of this issues but have no solution. Anybody here with same problems?
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Gesendet von meinem Pixel 3 mit Tapatalk
Exactly the same here. German phone, using it with Tele2 in the Netherlands. Can't call anyone, nobody can call me. Restart fixes it.
Yes, restart works for a while. So there must be something wrong with the Software.
Htgns said:
I have 2 pixel 3 for my wife and me. Wer both have serious issues with call quality. Partners cant hear US and calls suddently Cut off.
We both using t-mobile in germany and have no issues with other phones with the same Sim.
We already tried to Turn of volte and WiFi calling with no effect. Google Support told me they aware of this issues but have no solution. Anybody here with same problems?
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Click to collapse
My wife and I have a similar issue on T-Mobile US, but it appears to only occur when at our home. My connection while at work or traveling around Houston is fine. She works from home and has resorted to using WiFi calling for anyone to hear her, but that too can be a bit spotty at times.
Our average LTE download speeds at the house are a paltry 2-3 mbps. Around town, I can usually get around 20 mbps. Tmo is sending us an LTE repeater for our house to see if that helps. Strange though, we didn't have ANY of these issues with our Pixel 2.
I had the very same problem with my Pixel 3 (Telus mobility / Canada). I returned it and Google sent me a new one. So far so good.
A factory reset reduced the problem by 90% for my wife's phone, and the T-Mobile LTE extender we just received seemed to take care of the last 10%.
I don't want to hijack this thread, but I just admit that I was very skeptical about the LTE extender, but this thing is great! I went front 2-3mbps at home to 20+ Mbps. And now my signal strength went from -115db to -80! ?