Maybe you guys can help me out here. This is the second time this has happened. All of the sudden, without warning, all my contacts are gone. I sent a text not 10 mins ago, at that point everybody who I'd texted had their names and photos next to the texts. Now, I'm left with just a bunch of numbers. I checked my "Contacts" app, and it's empty. It did the same thing about a week ago, but it was early and I had a Nandroid backup from the night before, so I only lost about two texts. My last backup is from two days ago, too much for me to restore back that far. Any idea a) WHY this would happen, as randomly as it did? and b) How to get back any contacts that might not transfer from a GMail/Facebook Sync? Would this be a problem with the phone, or something I did to the phone that would make it do this literally randomly?
I guess I'll throw in that I mainly use Handcent, have ChompSMS on here as well, and haven't used the default messaging app since I downloaded Handcent. I also am no longer able to sync Facebook it appears.
Also, contacts are the only thing missing. All other data is still there, along with all apps and even my homescreen layout is still intact.
Sent from my SAMSUNG-SGH-I897 using XDA App
Check your sync options. On a different device, I've had the Contacts come unchecked, and when the phone sync'd it erased them all
I checked everything after it happened, there were no changes. I didn't have it set up for Auto-sync either, so it shouldn't have just randomly synced to nothing. And that wouldn't explain why my phone and SIM contacts aren't accessible either.
Anyways, it happened again today. I noticed it right after I replied to a text using LauncherPro's new Messaging widget. I'm wondering if that's not the common factor in the three times that it's happened. If it happens again, it'll be getting unrooted, restored to stock and exchanged under warranty. The most intrusive thing I've done to this phone is try to get a lagfix to work (that didn't even work), and I doubt the side effects of that would include random contact deletion...
Hi everybody. Although this is my first post I had registered a couple of weeks ago and have been lurking for a long time. I thought I would post my experiences with the issues in the title in hopes that they might help someone else.
Th first problem I tackled was the SMS issue. With some contacts I could not reply to messages because their displayed phone number did not contain the area code even though it was listed in my phone's contact page for them. I also could not initiate a text message from their contact profile as the area code would be dropped when typing the message. The only way I found to send or reply to a message was to start a new message and enter the beginning of their phone number or name then the phone number would be displayed correctly including the area code.
I tried all the suggestions I found here and other places. Such as deleting all cache and log files as well as deleting the individual contacts and recreating them. Nothing I did solved this issue. What was really weird is some of my contacts did not have the area code in their phone number yet it would be added when messaging.
Finally I sync'd my contacts with gmail. I then logged in and made sure all phone numbers had the correct ten digits. Then I performed a factory reset on the phone and resync'd my contacts with gmail. All messaging issues were resolved.
Doing a factory reset gave me the ambition of trying to solve the phone shutting off after being charged. This was a problem as long as the charge was at least 78% to 80%.
After fixing the SMS issue I left the phone completely stock for more then a week. Not once did I experience any shutdowns. I then installed LauncherPro Plus. Immediately the shutoff issue returned. After several days I performed a factory reset and left it at stock and experienced no issues for another week. Reinstalled LauncherPro Plus and the issues returned.
I performed another factory reset and installed ADWLauncher. After two weeks of use not a single shutdown. Thinking this was fixed I started installing apps. Although not as severe the shutdowns returned. Uninstalling all the apps resulted in the phone no longer shutting down. So I started installing apps one at a time and testing for a few days in-between the installs. Some apps would cause the phone to shut down while others were fine. There really was no pattern to which apps worked compared to the ones that didn't. Both Handcent and ChompSMS caused shutdowns.
After a couple of weeks of using the phone with installed apps that caused no shutdowns I installed Spirit Level Plus. Once again the phone randomly shut down when charged above 80%. This made no sense as this app should have minimum interaction with the operating system. Then, for whatever reason, I had an idea. I uninstalled Spirit Level and reinstalled it using TWLauncher and once installed switched back to ADWLauncher. The phone never shut down after this.
Thinking I might be on to something I installed both Handcent and ChompSMS using the same method. What a pleasant surprise it was when after a week there was not one shutdown. So I installed a few more apps and still did not see any issues. This was maybe a month ago and since that time I have probably installed 40 - 50 apps using the same method and have not seen one shutdown.
I apologize for this post being so long but I wanted to give as much detail as possible. Hopefully this will help someone else and also be a small repayment from me for all the valuable info I have gotten from the forum.
stock or not it will reboot. the phone has a hardware issue. warranty it asap.
Still no random shutdowns. As far as exchanging the phone I think I'll hold off for now. Sending it in under warranty will most likely get me a refurbished phone that may or may not have the same or other issues.
Woke up today, went to my call history and noticed that it didn't list any names. Instead it had everyones phone number. When I clicked a number to dial, it showed their name. So I reset the phone, numbers still showed. I cleared the list, and dialed a new person. Everything back to normal.
Then, when trying to call someone later on today, I noticed something else. All the links that I had made (Live + Facebook contact) were unlinked.
Anyone have a clue why this happened, or has anyone else experienced it? I hate having to relink everyone again.
Glad to know I'm not the only one that had this happen
Went thru the same process of rebooting & pulled the battery
The call history just mysteriously lost all association to the names?
New calls are showing up ok
I'm guessing that some AT&T system reset is the culprit
bmazloum said:
All the links that I had made (Live + Facebook contact) were unlinked.
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+1 on this bit.
I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
Although not the same, I am having a problem with my contact pics on the People tile on the homescreen. It looks as though all the pics I added myself are showing up as blue squares , Facebook pics are showing up ok. When I go into my contact list all pics show up correctly.
This happened to me too once, I figured it was just a bug... That and the call history being delayed at times... Calls won't show up for a few minutes randomly... Had only happened about two or three times.
I had the same problem last night, too.
I guess that it is the problem came from Hotmail server. It was corrupt when syncing and then all my contacts were reset and sync again. It made Live contacts and linked-facebook contacts unlink...
Cmon MS, hotmail must be stable like rock or user will have this problem again
HAd same Problem
Just about a hour ago all my contacts unlinked and i als lost all my home screen contacts they just vannished from my home screen.
Did not encounter this issue but I do agree MS should improve the live mail service...
At least make contact editing as good as gmail...
i also encountered this waking up this morning.
Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
i am on a trophy, so yes, it's built into the phone with a micro SD. given the amount of people who all experienced this at about the same time, i would say it would be something to do with the server.
Oscardog777 said:
Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
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I have the phone over a month and not having this problem so far until yesterday... So I dont think it is the SD Card problem...
/I have a HD7
About 2 minutes after my first post I noticed that this exact problem had happened to me (my gf had called, and in the call history it simply listed her number and not her name). I remembered that last night while configuring my email settings, under my windows live account it said "not synced" or something like that. Naturally, I did a long press and hit "sync." When it synced, it must have for some reason set everything back to default. This was probably the cause of my problem; I agree it must be some sort of Hotmail/Windows Live sync issue.
Happened to me too, 4x already. My Samsung Focus Windows Live contact becomes unlinked with my previously linked facebook contacts everytime i will sync in hotmail tile. I am annoyed as I have to linked my facebook contact with windows live contacts everytime. Do you have any idea why is this so?
Could someone send this feedback to MS?... Cause my English is not good enough...
I'm on the Omnia 7, bought it especially not to have microSD problems. And seeing how it all happened in this past day, it's gotta be a Windows Live problem. Unless we all installed the same person
It's kinda freaky, Microsoft being in total control, they could just brick all our phones overnight while we sleep.
Throw my hat in the ring too...all contacts in calls list appear as phone number and all contacts/facebook links unlinked. Not too big of a deal but kinda weird.
Happened to me too over the weekend. HD7 with original SD card. Lost my contact tiles from my start screen, lost all links between contacts and facebook friends where the names weren't the same.
If this happens again I'm going to change all my contact names to match the facebook names so they match themselves up, because doing it manually is a pain.
Casey_boy said:
+1 on this bit.
I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
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I had exactly the same problem for the first time yesterday. Weird.
Add me to the list. Also emails I deleted on my Hotmail inbox are still showing up on the phone.
Till yesterday night my Atrix 2 was working just fine and i was plying some games on it. Today morning i got up and BOOM all contacts disappeared. I received a text from a friend on watsapp and it showed only number and no names. When i checked in contacts there is 0...nothing at all...all my call records, phonebook all is wiped automatically though messages are there and they show numbers but no names. I soft restart the phone , then did a hard reset by taking the battery but to no good. I even scanned the phone and SD card with avast for any possible virus but nothing. I have my google, yahoo, and watsapp contacts synced but all phone numbers were stored locally on phone only. I updated to ICS just a few days back and didn't have any problems until this one PLEASE HELP
rock12316 said:
Till yesterday night my Atrix 2 was working just fine and i was plying some games on it. Today morning i got up and BOOM all contacts disappeared. I received a text from a friend on watsapp and it showed only number and no names. When i checked in contacts there is 0...nothing at all...all my call records, phonebook all is wiped automatically though messages are there and they show numbers but no names. I soft restart the phone , then did a hard reset by taking the battery but to no good. I even scanned the phone and SD card with avast for any possible virus but nothing. I have my google, yahoo, and watsapp contacts synced but all phone numbers were stored locally on phone only. I updated to ICS just a few days back and didn't have any problems until this one PLEASE HELP
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look at www.google.com/contacts
Today after so many days finally i got miui 12.0.3 and i updated. Everything was good except when I thought to call my gf. Dafuq. The entire call log was filled with plain numbers instead of Names and that was really distressing. I checked the contacts, the numbers were there but the same would not be reflected in call logs. I tried every trick in the book but before clearing data of Phone (contacts and dialer) app I thought to take a backup of my contacts but when i went to settings and pressed export Dafuq again, the app showed that no memory card found. Now this is really strange because earlier it didnt ask for it. I tried using another f1 at home (unupdated) and it didn't have this problem. So now i started thinking out of the box. I downloaded mi contacts and dialer 12.2.2.1 from apkmirror and installed it. Now the sdcard error was gone but yet it didnt show my call logs. Now i exported all contacts to device. Cleared the data of Phone (contacts and dialer) app and then imported the backup. The importing took around 20 mins and then everything was back to normal. Hope this helps somebody.
Thank u
Simple and 1000000% working way(i talked to a MI executive for this)
1. If you have already cleared data and cannot see anything on the dialer app(just black screen) then restart your device. Then you would be able to see everything.
2. Then go to contacts and tap on 3 dots on top right and open settings.
3. Go to 'more' option and select Rebuild Index Data
Note- Rebuilding will take a lot of time depending on how much contacts you have. Mine took 15-20minutes for 2000 contacts soo have patience.
Done