[Q] HTC Sync Manager causing BSOD? - AT&T, Rogers HTC One X, Telstra One XL

I installed the new HTC Sync Manager, but when it attempts to detect my phone, my laptop goes BSOD. I've tried to rebooting the phone, but it doesn't help. Anyone else having this problem?

iElvis said:
I installed the new HTC Sync Manager, but when it attempts to detect my phone, my laptop goes BSOD. I've tried to rebooting the phone, but it doesn't help. Anyone else having this problem?
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I also had this problem. I think I just reinstalled the Sync Manager and it worked fine, but I also remember some hiccup involving the order I started up Sync Manager, plugged in the phone, and told the phone to go into "sync" mode. If reinstalling doesn't help try playing with that order. Sorry I don't remember specifically what I had to do, but I did have that problem and eventually got it to work.

Related

Sync Problems

Heyhey,
Been having some problems syncing my phone with windows mobile device centre.
I reinstalled my Vista x64 os, still didnt work. So I installed a different ROM (elite RC3 I think), and still no joy.
The only information the PC gives is "Sync failed". Sometimes it says to delete the partner ships and start over, which I've done several times. Activesync on the phone gives an error code, but it changes sometimes, so I don't know if this is relevant or not.
Ive switched the "advanced networking" thing off, tried different ports. After reinstalling the OS on both my computer and my touch pro, is there really anything more I can do?
thanks in advance,
Chris
Hmm, it fixed itself.
I thought I'd do all the steps before I wiped everything to get it working again.
The one that seemed to have worked was selecting the options (email, contacts, tasks etc...) one by one and letting it sync, until they are all ticked.
Thanks anyway =]

HTC Sync. Does it ever work?

I am having terrible difficulty getting my phone to connect via HTC sync. All of the drivers are installed, it says it see's my phone properly, but it remains disconnected at all times. One time out of maybe 10 or 15 it will work, but I cannot get it working consistently. I am using 32bit Win 7, and I'm not sure what the heck is going on. The only version of Sync I've been successful connecting with is 2.05. 2.08 has never worked.
Am I missing something? Doing something wrong? Its making it impossible for me to get things done on my phone, and its driving me mad. I keep uninstalling and reinstalling. I keep rebooting my phone, etc. I'm at my wits end.
it never worked for me, but at the same time i never needed it
Are you sure the drivers are properly installed? Are you able to use adb? I've heard (and experienced) there's trouble getting the drivers to install properly on Windows 7. If they aren't properly installed, you can install them manually:
http://www.mydigitallife.info/2009/08/24/workaround-for-htc-hero-sync-problem-in-windows-7/
If they are installed properly, are you seeing the HTC Sync notification on your phone when you plug it in? There's a sync "daemon" on the phone that makes the connection to the computer. Is it possible you removed it? I'm not sure what apk it is.
Hardly ever, I just use the Google clouds to do my synching...and there are issues with that
It says the drivers are properly installed. My phone is rooted, and I've used adb when I can get the phone to sync. I get errors when I'm using the command line at other times. I don't know if there is a way to use adb shell if the phone isn't synced. Thats what bothers me. For instance, I tried to get # while not sync so I can install the new 1.5.1 recovery image. When I go adb shell I get this line
/ #
instead of just
#
I'll try to manually install the drivers, and see how that goes. Thanks for the replies.
Sync doesn't play nice with Vista 64 thus no sync for me.
What I did was export all of my contacts stuff to a .csv file and uploaded it into my gmail account then did a sync with gmail.
Nanan00 said:
Sync doesn't play nice with Vista 64 thus no sync for me.
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sync doesn't play nice with many people at all
Im getting really pissed about this issue with adb.
I updated HTC sync, then it worked fine untill i disconnected phone.
Then i did the workaround with drivers that is posted all around internet, but it did not help.
Has anyone got any other solutions than manual install of drivers or updating htc sync?
I feel like searching for solutions for 4 hours is enough for me.
go here
http://forum.xda-developers.com/showthread.php?t=624927
Sync won't work if adb is running.
Kill adb.exe
Sync doesn't play at all on my wife's lappy but works perfectly on my pc and lappy. Go Figure!!
Workaraound worked for me
I was referred to the workaround already referred to at mydigitallife by HTC customer service and it worked fine for my HTC Hero (Telus). Although my phone was never listed as My Htc Phone like the directions state, just plain old Android phone. Nevertheless, the workaround worked for me.
Windows 7 64 bit with HTC Hero (Telus).
I found that while sing windows 7 (x86 or x64) Windows kept reloading a ASUS/Gamin driver for the ADB.. so what I did after installing the HTC sync was to open device manager and open the ADB device and right click on the device and uninstalled the offending device.. and selected REMOVE driver/software when it asked..
then all was good.. and it used the "My HTC" or DREAM driver.. and worked fine...
again...if you remove all instances of the driver and start over, following these directions, it should work.
http://forum.xda-developers.com/showthread.php?t=624927

HTC Sync Simply Not Working...

has anyone gotten it to work?
At first after I installed the latest one from the HTC site, at least my device's MicroSD card would be recognized if I chose to mount the card as a new drive.
Now, NOTHING works between my Evo and my computer. The HTC Sync starts, and immediately comes up with "Cannot find configuration" and then exits.
Does anyone know what's going on with the HTC Sync and Evo's connected via USB cable from the phone to the computers?
Nothing has worked, not reinstalling, not rebooting, nothing.
Any help would be greatly appreciated.
I have given up on HTC sync for now. I installed sdk packages and I think that is where I got my drivers for the phone from. I havent had to use HTC sync since.
It was working fine before, but now I had to plug and unplug Evo from my computer a few times, and then change from the status bar Sync mode. The last time, when it finally worked, I unplugged the cable from the computer end, while the program was already running. After plugging it again, I changed the setting again to Sync (from the status bar) and finally worked. It's crappy. 4 attempts.
I've had an issue with it a few times, I had to uninstall and re-install it. Re-installing it is probably your best option.
There is as newer version up on the Sprint website for EVO.
I don't use it but my wife does and it is driving her crazy as it only seems to work about one time in eight. Of course she moved her entire calendar from her CURVE. And she never archives our removes calendar events. With over five years of event history I suspect the Sync operation is overwhelmed.
--
Sent from my EVO 4G using XDA App
It works every time if you reboot your phone and computer. For real.
abkrieger said:
It works every time if you reboot your phone and computer. For real.
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Click to collapse
This. But that is just stupid. You shouldn't have to reboot your computer and phone to run a program. HTC sync sucks. I'm sorry HTC, I love the phones, the evo is brilliant, but the fact that windows 7 compatibility is horrible even after "updates to correct compatibility" is beyond me. I tried installing the new updated one for the evo and now I am getting admin permission problems and I can't even install it. I tried running it as admin. Same thing. Horrible.
i have a Desire HD and it started acting up a few months back. up til now, i had tried so many methods from re-installing Sync, factory resetting my DHD and stopped short of reformatting my laptop coz it was really bugging me to not be able to sync my outlook with my DHD.
i read in one of the threads (but culd not find it now) and it suggested tat to charge the phone using the external charger till it is fully charged. then connect to the HTC Sync software using the usb wires. at first, it sounded too simple to be true but i was at wits end, and tried it. to my surprise, it worked. so happy ! Finally, i can sync my outlook contacts with my phone's contact. hope tis helps.
I had issues with HTC sync after I updated to the latest HTC sync. reverted back to version 3.0.5422 that I had been using before & now it syncs every time again.
Is HTC software junk
I have a relatively new HTC Inspire 4g.
Set it up to sync. Worked no problems. Today, about 2 weeks later, I go to sync again and no connection.
Yellow charging light comes on when I hook up so I know it is getting power. Given the number of other people that have had similar problems makes me question the design and quality of HTC products.
I am fortunate in the my exchange / contacts / calendar synces over wireless.

HTC Sync just hangs during install...

I'm trying to root my replacement Sensation. However, I'm getting stuck at a very dumb spot. I downloaded HTC Sync from HTC. Now, during install it just hangs while trying to install msxml 4.....
I've let it sit there for over an hour and it just constantly says "installing". And my CPU monitor consistently reads 1% - 2% cpu usage which is a good indicator that nothing is even happening.
I tried Googling the issue but everyone else with HTC Sync install issues are getting an error of some sort. I'm not getting an error at all. It just sits there. I've tried rebooting, redownloading, disabling antivirus, disabling firewall... everything.
I do not get this. I'm stuck at probably the most simple step of the entire rooting process. Has anyone else experienced this problem?
I tried
Will it let you cancel the install without force quitting the installer?
Maybe you could try manually installing MSXML:
http://www.microsoft.com/download/en/search.aspx?q=msxml
I know that HTC Sync takes AGES to install (I have it on XP, Vista and Win 7 and they've all take a long time...not an hour though!).
BTW what OS are you on? Have you tried running the installer as Administrator in the compatibility tab on the file properties (shouldn't have to but still...)
Good luck

Massive app crashes, phone unusable

Hi,
My girlfriend has the moto g and since this morning it's unusable: every second comes a crash message that a app fc. All apps belonging to Google (YouTube, calendar...) are crashing and especially the launcher. It's just possible to go to settings via quick toggles. But I can't delete any data etc from apps. And it won't accept any changes to any settings. I can't open any app because the launcher doesn't work...
The problem: it's an unrooted, totally stock phone with just a few apps (whatsapp, chronus...) . Now I wanted to ask if anyone can help and maybe knows this problem and how to fix it. And: I can't connect it to the PC (win7). Anyone has a link and a description to install the USB drivers? I tried all the "normal" ways with Motorola device manager and manually install USB drivers. I want to backup the messages and pictures before I try a factory reset. I rebooted it in secure mode, but all the problems still exist...
I hope anyone can help... Thanks in advance!
I want the moderator to ban me.
alikpronoy said:
If it always crashes how would you be able to back up SMS and picture? Try to go to the store you bought your phone or call your tech support. But if nothing happens you just need to factory reset your phone.
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If it connects to the pc, you can easily make a backup of these things. The Problem is that it doesn't connect because i have problems finding the correct usb driver.
alikpronoy said:
As much as we want to, but I think, there's no way to back it up. You just need to factory reset it.
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Already tried a factory reset - doesn't work. Can't even boot into recovery... Now it's sent back to Motorola I would love to know what happened there on a complete stock phone with just a very few apps and just used for messaging, calls and photos. I hope Motorola says what went wrong when the phone is repaired.
Try to uninstal apps and try instal again.Maybe not completed installed before.
My girlfriends phone started doing the exact same thing this morning, what was the outcome? Did they replace the phone?

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