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OK, just noticed a bloody scratch on the phone. It's in my pocket (on it's own, nothing EVER goes in the same pocket as my phone) and when not in my pocket it's face up on my desk at work or on the coffee table at home so I've no idea how it happened
Would anyone here look to get it replaced as I'm tempted to?
Gorilla Glass is simply not scratch proof
Compared to other screens(displays) it is more durable, but it is still possible to brake and/or scratch it.
If I was within my 14 days I'd return it, they didn't check any of the phones I returned for scratches and what not...just for the problems I stated.
Axxess said:
Gorilla Glass is simply not scratch proof
Compared to other screens(displays) it is more durable, but it is still possible to brake and/or scratch it.
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Click to collapse
Then why do shops/operators say it will stop scratches? My Desire has lasted 14 months without a scratch, albeit in a case with a screen protector. I've not got one yet for the Sensation as of this Gorilla Glass thing.
I'm gonna go see if I can get it exchanged as otherwise the phone has been perfect
EddyOS said:
OK, just noticed a bloody scratch on the phone. It's in my pocket (on it's own, nothing EVER goes in the same pocket as my phone) and when not in my pocket it's face up on my desk at work or on the coffee table at home so I've no idea how it happened
Would anyone here look to get it replaced as I'm tempted to?
Click to expand...
Click to collapse
is your screen flat or do the edges curve up?
@EddyOS
HTC (or any other manufacturer tells operators "extremely high durability"
Most of them (80%) do understand that as : unbreakable,unscratchable , anti-fingerprints but this is simply not true. (Smart step form HTC )
as for the people who sell the phones. They are just simple sales man they mostly don't even know how phones hardware works or in this case what Gorilla glass is.
They have only one goal : To sell handsets
Axxess said:
@EddyOS
HTC (or any other manufacturer tells operators "extremely high durability"
Most of them (80%) do understand that as : unbreakable,unscratchable , anti-fingerprints but this is simply not true. (Smart step form HTC )
as for the people who sell the phones. They are just simple sales man they mostly don't even know how phones hardware works or in this case what Gorilla glass is.
They have only one goal : To sell handsets
Click to expand...
Click to collapse
I know that! I wasn't conned into buying the phone but even the Gorilla Glass website says that it should withstand a bit of fluff (or whatever has managed to get onto the screen of my phone). I have had a lot of phones and always do my research before getting one and, as it happens, I won this Sensation.
As for screen itself, it is contoured as it should be but regardless the screen is ALWAYS face up so it shouldn't matter
Maybe they upgrade it to King Kong glass instead of Gorilla.
Sent from my Desire HD using XDA Premium App
zepp3lin said:
Maybe they upgrade it to King Kong glass instead of Gorilla.
Sent from my Desire HD using XDA Premium App
Click to expand...
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HaHaHa
Seriously, though, I can't see how this has happened as I'm anal about my phones so I wouldn't have let this happen. All other users, take heed and get a screen protector/case if you've not got one already
Gorilla glass is brilliant imo but its not bomb proof. I have the slightest little scratch on my screen but I dread to think what it would be like with normal glass. But I was still disappointed, so now iv found some good screen protectors and all of a sudden aswell as protection, I can't even see the scratch anymore.
Also got some displex just incase
Sent from my HTC Sensation Z710e using XDA Premium App
EddyOS said:
Then why do shops/operators say it will stop scratches? My Desire has lasted 14 months without a scratch, albeit in a case with a screen protector. I've not got one yet for the Sensation as of this Gorilla Glass thing.
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Click to collapse
Incidentally the Desire has Gorilla Glass as well. I'm doing the same thing here, the Desire had an invisishield and I'm going bare with the Sensation.
I'm sure I'll manage to scratch it, I just hope it will take a while...
BTW, I think both of us won the Sensation on the same forum competition
lysergic said:
Incidentally the Desire has Gorilla Glass as well. I'm doing the same thing here, the Desire had an invisishield and I'm going bare with the Sensation.
I'm sure I'll manage to scratch it, I just hope it will take a while...
BTW, I think both of us won the Sensation on the same forum competition
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Click to collapse
Vodafone forum yeah? I've emailed them to see if they can do anything as I'm not exactly happy it's happened in 2 weeks seeing as my Desire is fine over a year from purchase. If they DO sort it out I'll get a screen protector as I did for my Desire. Just wish HTC would release a pull tab leather pouch as I always like to use OEM gear
EddyOS said:
My Desire has lasted 14 months without a scratch, albeit in a case with a screen protector
Click to expand...
Click to collapse
A phone with a screen protector on hasn't got any scratches? Who'd have thought.....
And just to reiterate what has been said, Gorilla Glass is not scratch proof, just less susceptible to them.
Heheh
They should put bulletproof glass .. but it still wont be unscratchable
Pagnell said:
A phone with a screen protector on hasn't got any scratches? Who'd have thought.....
And just to reiterate what has been said, Gorilla Glass is not scratch proof, just less susceptible to them.
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Click to collapse
Yeah I know, but it was 2 months before I had the protector in the same circumstances as the Sensation so I'm just a little disappointed it's got the scratch. Will see what Vodafone say otherwise it'll be claimed on the insurance (should get an unbranded model that way)
EddyOS said:
Vodafone forum yeah? I've emailed them to see if they can do anything as I'm not exactly happy it's happened in 2 weeks seeing as my Desire is fine over a year from purchase. If they DO sort it out I'll get a screen protector as I did for my Desire. Just wish HTC would release a pull tab leather pouch as I always like to use OEM gear
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As a fellow scouser and vodafone migrent i feel compelled to help.
I got my Sensation from their forum for an early upgrade all went well, the first 2 and a half weeks i had that screen problem where it wouldnt unlock.
i contacted the forum and they took too long to respond, so I took a step to call 191, they where fantastic, despite it being way out of the 7day cool off by about 10 days they exchanged it with out fuss.
my advice would be to call them and not use the forum as they are very slow to respond, and when calling do not mention a scratch, they will deem this as your fault so use the 'my screen is not working properly, when i touch it, 2 out of 5 presses are not registered'
i am 95% positive that way you will have a new phone by the end of next week!
edit: just realised you have insurance, I didnt so I am even more positive they will exchange it!
EddyOS said:
Yeah I know, but it was 2 months before I had the protector in the same circumstances as the Sensation so I'm just a little disappointed it's got the scratch. Will see what Vodafone say otherwise it'll be claimed on the insurance (should get an unbranded model that way)
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Click to collapse
You will probably find the scratch is on the anti-glare/anti-fingerprint coating on the screen rather than the glass, assuming it has that coating on the gorilla glass like the GS2 has.
Let's be honest, a small scratch caused by yourself isn't really a justifiable reason for swapping a phone, unless you lie Vodafone will refuse it. And that goes double for the insurance.
Pagnell said:
You will probably find the scratch is on the anti-glare/anti-fingerprint coating on the screen rather than the glass, assuming it has that coating on the gorilla glass like the GS2 has.
Let's be honest, a small scratch caused by yourself isn't really a justifiable reason for swapping a phone, unless you lie Vodafone will refuse it. And that goes double for the insurance.
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But it wasn't caused by myself. I treat my phones like the most precious thing in my life, polishing it every other time I use it to remove finger prints/grease, etc. It lives alone in my pocket when moving between sites otherwise it's on my desk or coffee table with nothing else around it so I just can't see what scratched it.
Since I've had the phone I've even turned my pockets inside out to check for debris as I didn't wanna scratch it until I'd got a case. I'll see what Vodafone say and go from there. See Martin Fields have released a screen protector so I'll get one ASAP as it was perfect on my Desire
EddyOS said:
But it wasn't caused by myself. I treat my phones like the most precious thing in my life, polishing it every other time I use it to remove finger prints/grease, etc. It lives alone in my pocket when moving between sites otherwise it's on my desk or coffee table with nothing else around it so I just can't see what scratched it.
Since I've had the phone I've even turned my pockets inside out to check for debris as I didn't wanna scratch it until I'd got a case. I'll see what Vodafone say and go from there. See Martin Fields have released a screen protector so I'll get one ASAP as it was perfect on my Desire
Click to expand...
Click to collapse
Unless it was on the phone when you bought it, it was caused by yourself, even if you can't think of an explanation of how it happened.
I know how you feel, I have a tiny scratch on my GS2 which also has GG and I can't think for the life of me how it happened -- I put a screen protector on it two days after getting it and changed it for a better protector about a week ago. While changing the protectors I noticed the scratch which could have only happened in the first two days while I was treating it like gold dust. Luckily, it's so small it can't be seen through the screen protector so I'm not bothered about changing it.
guys take a look at this link gorilla glass my a$$ http://forum.xda-developers.com/showthread.php?t=821129
I find my HTC Sensation very a solid and hardy phone; I've accidentally dropped it a few times but thankfully it has emerged unscathed each time. I personally hate the idea of putting on a case but I'd like to hear some of your own experiences. If you have somehow damaged your phone, I'd like to hear how that happened (fell from what height, on what surface, dragged across how far, etc), and also post photos of the resulting damage. This whole post might sound a bit sadistic but I think it'll serve as a good lesson for the rest of us and perhaps it could also give us a better idea of what to look for in a case should we finally decide to buy one.
So, fellow owners of the HTC Sensation, show us your phone's battle scars!
This is actually a very good idea! I'm really curious about this too!
Well I unfortunatly thought the same about my phone after having dropped it a couple of times and it surviving unscathed. I was in my kitchen and I lost grip of my phone, sending it plumetting down to the hard tile floor. It fell about 5 feet and landed facedown on the top right-hand corner. The end result was a spread of cracks along the top of my digitizer. Moral of the story: sensations are NOT indestructable. Resilient/mostly scratch-proof? Yes. But a bad fall on a hard surface WILL result in moderate-severe damage. If you feel that you can adequately keep your sensation safe and hate cases as much as I do then the risk might be worth it, but if you hope to keep your phone completely unscathed no matter what, get a case.
You sir, are way too lucky. I decided not to use a case (AND THIS IS THE ONLY DAY I didn't want to use a case *big sigh!*) totally forgot my phone was in my pocket. Took it off to put on another pair and of all places... I was standing on hard floor. Thank goodness the screen didn't crack! The cover however, is already replaced. Thank goodness it's that easy! (I just with the antenna's werent there)
Just a bit of damage, the rest seems like dust. but there's mine
KAwAtA said:
You sir, are way too lucky. I decided not to use a case (AND THIS IS THE ONLY DAY I didn't want to use a case *big sigh!*) totally forgot my phone was in my pocket. Took it off to put on another pair and of all places... I was standing on hard floor. Thank goodness the screen didn't crack! The cover however, is already replaced. Thank goodness it's that easy! (I just with the antenna's werent there)
Just a bit of damage, the rest seems like dust. but there's mine
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Click to collapse
Not nice...
I buy a TPU case & use it since bought senny. So far after 5 month, never drop yet ^^
Sent from my HTC Sensation Z710e using XDA App
I don't have a picture as I quickly sold mine. I got a brand new sensation a while ago and within less than a week, I found a scratch on the so called scratch resistant gorilla glass, the worst part is that I don't even know where it came from. I've taken good care of the phone within that one week period and have never dropped it or anything. At that point, I quickly bought a screen protector and bought a new phone considering the cost of replacing a cell phone costs less than replacing a digitizer. Moral of the story, always use a screen protector if you don't want scratches, the advertising for gorilla glass being durable and scratch resistant is drastically exagerated.
Im from Serbia, and getting case for phone here is VERY hard..
I got my own Teracell (copy of capdase) for sensation. But i hate it cause my phone feels fat and big (when you are holding it in hand.. i know this sounds weird to weirdo' people ).
So i bought Hard Shell .. link.
Its not same as Teracell protection but it has better looks..
As far as screen protectors - some one told me, here in Serbia, that due to curves on the edges of Sensation screen, it is impossible to fit any good screen protector..
Can u recommend any to me ?
Thanks
@KAwAtA Ooh that looks nasty. Glad to hear the glass was intact. When it dropped the frame didn't pop out from the main phone body I assume? And looks like just scratches and no really major dents to the frame. Thanks for the photo btw!
@Laynee I agree with you, I don't see many screen protectors marketed to work specially for Sensation, and my guess is also due to the curved glass. But I have never been a fan of screen protectors (and phone cases) anyway. My previous Hero survived 2 years without visible scratches with normal wear. Pretty happy with the Gorilla Glass so far.
@Radio_Dude how was the scratch, was it actually very clearly visible? I've honestly not seen phones with Gorilla Glass scratched and I'm intrigued. My old HTC Hero had Gorilla Glass and it took quite a lot of punishment being in my pocket with various other items; the glass was unscathed but the metal frame didn't fare too well. So far so good with my Sensation!
@Marioag_0412 That sound really painful, I really feel sorry for that! 5 feet does seem pretty high. Like you I hate cases too, and dropping phones seem rather inevitable. Hopefully if it does fall, it won't be from such a height and on a rather forgiving surface.
Why people resist using cases and screen protectors is beyond me. They're cheap, and there are PLENTY that are virtually unnoticeable on the device but give better grip and protect better.
Be smart. Protect your investment with a case and screen protector.
fiz3nigma: believe it or not, it was quite noticeble especially under light. When I moved my nail over it, I can even feel the presence of the scratch. I heard that gorilla glass is especially prone to being scratched by sand (being made from silicon and all). Nonetheless, i'm playing it safe now and have put on a screen protector as soon as I got my replacement sensation.
Here's mine after dropping it to the asphalt from 0,7 meters.
Repair costs were about 270eur.
Sent from my Sensation using Tapatalk
d-iivil said:
Here's mine after dropping it to the asphalt from 0,7 meters.
Repair costs were about 270eur.
Sent from my Sensation using Tapatalk
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Click to collapse
aiaiai, that looks bad dude!
Hey d-iivil, why don't you just buy a digitizer from the internet and do it yourself. Here in canada, there are stores that are willing to do the work for 70 bucks and buying the digitizer separately cost around 30 bucks from ebay. that's only 100 canadian, who ever is charging you 270 euro is obviously ripping you off, for that kind of money, might as well put it into getting a new phone
d-iivil said:
Here's mine after dropping it to the asphalt from 0,7 meters.
Repair costs were about 270eur.
Sent from my Sensation using Tapatalk
Click to expand...
Click to collapse
Radio_Dude said:
Hey d-iivil, why don't you just buy a digitizer from the internet and do it yourself. Here in canada, there are stores that are willing to do the work for 70 bucks and buying the digitizer separately cost around 30 bucks from ebay. that's only 100 canadian, who ever is charging you 270 euro is obviously ripping you off, for that kind of money, might as well put it into getting a new phone
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Click to collapse
Because of the warranty
In reality I had to pay only 30e since the insurance company paid the rest, that's why I also didn't want to do the job myself. Htc repair changed the digitizer and lcd.
Sent from my Sensation using Tapatalk
@d-iivil
man that is just nasty! *off to buy a hard case*
Wow ! I bought mine 270 euros,without carrier contract !
htcnano said:
Wow ! I bought mine 270 euros,without carrier contract !
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Click to collapse
Yeah, but that's what it costs at official htc repair company here in Finland...
I would have changed just the digitizer myself if I didn't have good insurance
Sent from my Sensation using Tapatalk
Man!! Today was a very horrific terrafic (is that a word?) and dangerous day for my senny!! It just drop 3ft from air into flat floor concrete and bounds and then it flip 2 to 3 times before landing quietly on the floor :'(.. thats is the sad news..But the good news is my senny wearing TPU case!! Im sure its had absorb all the hit while its drop and bound on the floor!! Lol..lucky me, so far, no physical scratch what so ever..i try all the functioning, gps, web, camera and so far so good, all functining well..
Its scare the hell out of me!!
Maybe i should buy the hard cover and ignore the bulky thing as long my senny save :"(
I own senny for already 186 days and today is the 1st time i drop it!! Its officialy, all the phone i even own had been acidently drop by me at least 1 time..haha
Sent from my HTC Sensation Z710e using XDA App
Anyone else facing their senny drop moment time? Lets share your experience in this thread. Its do feel a little bit better when knowing other person also facing the same feeling when their "baby" drop! lol
It just realease my tention when read and then had to comment my experience in this thread. Thanks to OP
Sent from my HTC Sensation Z710e using XDA App
I do not understand how these scratches came about, never keep keys in my pocket. Just normal usage (in and out of pockets and resting on table). My iPhone took a lot more abuse than this HOX yet there is so much more damage to my screen for the HOX.
Anyone else noticed this problem?
Keys won't scratch it. Sand and other hard, gritty things that reside in pockets will. It's not a problem, it's glass. Normal glass is hard to scratch, ours is even harder. If your screen got scratched, it was because something very hard (like sand) came in contact with it.
I've been using mine since launch without any kind of screen protector (or case) and have yet to get a scratch on the screen *knocks on wood*
Honestly, if your screen was scratched 99% of the time it was due to sand in your pocket.
Actually......ive had like 4 one x devices, they all held up just fine. Except one replacement i recieved, which by the way was used!!! Insurance claim! It came with about 30 little scratches on the screen! I sent it back, and they sent me a brand new, in the original box, scratch free one x!!! anyways......my suggestion.....get a zagg! I finally gave in and bought one. I figured with the gorrilla glass i wouldnt need 1! But after seeing, and hearing stories, i finally gave in and got it! And im glad i did! I got the hd, and its badass! Cant even tell its there! So long story short, get a zagg. Lol.
Sent from my HTC One XL using xda premium
Truth About Gorilla Glass – Drops, Tests, Composition – XDA Developer TV
if my screen is off, I can see very, very, very fine scratches in my glass. Nothing major at all, but makes me wonder how its going to look in the next 4-5 months. I'm not downgrading this sick ass screen with a protector. One of the top reasons I bought it to begin with
Sent from my twin turbo'ed OneXL rocking rezound beats
zounduser said:
Actually......ive had like 4 one x devices, they all held up just fine. Except one replacement i recieved, which by the way was used!!! Insurance claim! It came with about 30 little scratches on the screen! I sent it back, and they sent me a brand new, in the original box, scratch free one x!!! anyways......my suggestion.....get a zagg! I finally gave in and bought one. I figured with the gorrilla glass i wouldnt need 1! But after seeing, and hearing stories, i finally gave in and got it! And im glad i did! I got the hd, and its badass! Cant even tell its there! So long story short, get a zagg. Lol.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
I have two of these phones - one has developed small scratches a little too easy for my liking. Anyhow, thanks for this info, will try the Zagg, had not heard of them cheers :good:
I don't use screen protectors or cases. I've got a couple of hairline scratches that are only visible when the screen is off and it's held under the light at a certain angle. And that's after I dropped it onto the road and it slid across the road screen side down. Gorilla glass did it's job. If you look after it, it won't get scratched.
the_scotsman said:
I don't use screen protectors or cases. I've got a couple of hairline scratches that are only visible when the screen is off and it's held under the light at a certain angle. And that's after I dropped it onto the road and it slid across the road screen side down. Gorilla glass did it's job. If you look after it, it won't get scratched.
Click to expand...
Click to collapse
Unfortunately, mine slid across cement too lol. All very fine though. Like you say, everyone else can't see them. Only screen off and actually searching for them
Sent from my twin turbo'ed OneXL rocking rezound beats
I swear that HTC phones scratch by just looking at them. I had an inpire 4g and in 2 weeks with careful use a scratch about 1/2" long that you could hang your fingernail on just showed up on the screen. I was pissed. After that I got the Samsung infuse and used it with no screen protector and never got a scratch. After the infuse I got the gs2, never a scratch. I used the international galaxy note, never a scratch. Then comes the HOX and after 2 days of using this phone it gets 2 scratches, one an inch long and the other 1/2" long, both you could hang your fingernail on. I took it back for other reasons and got the unlocked gs2 from negri, used it for a month never a scratch. I bricked that phone by flashing an ICS leak and decided to give the HOX another try because I really like sense and the way the phone looks. After babying my HOX for maybe 3 days I go to bed not noticing any scratches, pick up my phone to check xda, and I see the rainbow effect of a deep scratch. I turn on the light and sure enough there is a scratch you can hang your fingernail on. The next day I bought the zagg hd shield and it hides the scratch good enough for me but it still pisses me off that HTC phones scratch so easily. The HOX is still my favorite phone to date, even with the scratched up screen.
Sent from my HTC One XL using xda premium
lyall29 said:
I swear that HTC phones scratch by just looking at them. I had an inpire 4g and in 2 weeks with careful use a scratch about 1/2" long that you could hang your fingernail on just showed up on the screen. I was pissed. After that I got the Samsung infuse and used it with no screen protector and never got a scratch. After the infuse I got the gs2, never a scratch. I used the international galaxy note, never a scratch. Then comes the HOX and after 2 days of using this phone it gets 2 scratches, one an inch long and the other 1/2" long, both you could hang your fingernail on. I took it back for other reasons and got the unlocked gs2 from negri, used it for a month never a scratch. I bricked that phone by flashing an ICS leak and decided to give the HOX another try because I really like sense and the way the phone looks. After babying my HOX for maybe 3 days I go to bed not noticing any scratches, pick up my phone to check xda, and I see the rainbow effect of a deep scratch. I turn on the light and sure enough there is a scratch you can hang your fingernail on. The next day I bought the zagg hd shield and it hides the scratch good enough for me but it still pisses me off that HTC phones scratch so easily. The HOX is still my favorite phone to date, even with the scratched up screen.
Sent from my HTC One XL using xda premium
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Click to collapse
If what your saying is true, I'd say you just had some back luck. The One X I own doesn't have a single scratch (on the screen) and I've dropped it on cement, bathroom tiles, and some other stuff without any kind of case.
Well if wasn't for bad luck I wouldn't have any luck at all.
Sent from my HTC One XL using xda premium
Since I don't have more than 10 posts I can't post the video, but search YouTube for this video "HTC One X Used as a hammer--Hammer Time"
Should answer all your questions related to how durable the screen is lol.
I've somehow managed to get a couple very minor scratches in mine. Not sure what from exactly but they are the kind that you have to tilt the phone so that the light reflects just the right way while the screen is off to be able to see them. Hindsight being 20/20 I should have invested in a screen protector but in all honesty it isn't that big of a deal. Aside from those extremely minor blemishes, the screen has held up very well against drops and normal wear.
For anyone that doesnt know about zagg already.........they cost around 25 bucks for the hd, and its well worth the money! I swear on everything, its just like looking at the screen without it. And the best part.........its guarenteed for life!!!!!!! Anything happens, or you get a replacement......its like 3 bucks for shipping. I suggest anyone with an expensive device get one. Gorrilla glass or not. Just saying.
SENT FROM MY TEAM VENOM POWERED AT&T HTC ONE X
I'm notorious for scratching my phone screens, but not a single scratch on my HOX since I got it in May. I don't use a screen protector, just a soft plastic case on the body. The dang thing has been dropped, put in my pocket with my keys, even had the new pup grab it... Nothing, so I'm very pleased.
Sent from my HTC One X using xda app-developers app
Seems like the OP answered their own question, since if they have 3 scratches already, I think they already know how durable the screen is?
My HTC One X is having the same exact problem. I have been battling between AT&T & HTC for them to replace my screen but they are both telling me that these scratches are not covered because they are "physical damage". I moved to the One X from an iPhone 4 and never used a screen protecter for 2 years and I just sold the phone to Gazelle as excellent condition...the screen was flawless with no scratches. This issue only seems to be effecting a handful of users but IT IS a defect!!!
This post on Gizmodo kind of sums it up.
http://gizmodo.com/5931430/htc-one-x-after-4-months-weird-batteries-and-wimpy-gorrillas
Notice the "wimpy gorrillas" part in that link.
tropazr said:
My HTC One X is having the same exact problem. I have been battling between AT&T & HTC for them to replace my screen but they are both telling me that these scratches are not covered because they are "physical damage". I moved to the One X from an iPhone 4 and never used a screen protecter for 2 years and I just sold the phone to Gazelle as excellent condition...the screen was flawless with no scratches. This issue only seems to be effecting a handful of users but IT IS a defect!!!
This post on Gizmodo kind of sums it up.
http://gizmodo.com/5931430/htc-one-x-after-4-months-weird-batteries-and-wimpy-gorrillas
Notice the "wimpy gorrillas" part in that link.
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Click to collapse
In my opinion, the review is BS. The phone gets occasionally warm but not that hot. I've not even once had it dial by itself in my pocket (and I keep it an average 8 hours a day in there), then the guy expects to drop the phone and leave no marks on the screen or casing, and then he ends his review with 5 hours battery life - just explain hiw can you get that with normal or even heavy use (unless you play games and don't put the phone down for like 4 hours).
Edit: and yet, he is rating the phone 4/5...
Sent from my HTC One X using xda app-developers app
Edit: http://imgur.com/gallery/RxDMtA8/new
Yup I might be the first A-hole to shatter my screen. Dropped on top left corner from 5 feet. Completely anhiliated the screen to the point that by the impact zone a crater of gorilla glass is gone. And the bezel, well yea a piece of that disappeared as well.. Its completely my fault, but I will def be reconsidering plastic devices in the future. Could it have killed them to include a legit metal bezel... Time to go cry haha
Anyone know if new screens are even available yet?
The device still works and I will post pictures tomorrow.
delete
Holy crap! Sorry man!!
After reading this I remembered that I had not signed up for a Square Trade Insurance policy yet so I just went there and did so...
Look at alibaba, they usually have digitizers for new phones. Ebay might have it too
what? I though this gorilla glass 3 is unbreakable!
I dont believe you
post pic.
netnerd said:
what? I though this gorilla glass 3 is unbreakable!
I dont believe you
post pic.
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Seriously???
Gorilla Glass is most def breakable..
http://www.youtube.com/watch?v=aB2wZET_SKs
http://mashable.com/2013/04/29/galaxy-s4-drop-test/
Drop tests aren't always accurate, as quite a lot depends on where the point of impact is after the fall. Overall though, given that the S4 did survive a few of the drops is a good thing, as it seemed the S3 is a bit less durable.
Either way though, Gorilla Glass isn't meant to offer a ton of protection for drops - It's scratch resistant, not shatterproof.
Sent from my SGH-I747 using xda premium
I looked at your user name and the subject of this post and thought..... You definitely are THAT GUY!
Sorry for your misfortune....
Sent from my Samsung Galaxy S 4 using the XDA app
KryptosXLayer2 said:
I looked at your user name and the subject of this post and thought..... You definitely are THAT GUY!
Sorry for your misfortune....
Sent from my Samsung Galaxy S 4 using the XDA app
Click to expand...
Click to collapse
Haha I most certainly am... I'll be posting pics today. I'm just most upset that the bezel chipped apart. I think that if it were able to absorb some of the impact or if there was a simple metal bezel the device would have fared much better.
Actually, the fact the plastic bezel broke too meant that even a metal case wouldn't have saved you.
Read up about "crush zones" in cars and how if the frame (bezel in this case) is crumpled, it reduces the damage to the people inside (screen in this case).
It sounds like your phone hit the corner and hit hard enough that unless you had a TPU case, it would've been dead either way.
+1. A lot of factors go into how phone damage occurs when you drop it. Five feet without a case purely on the corner is enough to damage the best of builds but throw on a decent tpu and your phone might live to see the light. Also would like to add that as long as you can replace the screen with ease, which luckily Samsung designed the phone well enough to be disassemble, it's not that bad of a situation.
At the end of the day though you should really get phone insurance. It's the best case money can buy lol
Sent from my SAMSUNG-SGH-I337 using xda premium
imthatguy83 said:
Yup I might be the first A-hole to shatter my screen. Dropped on top left corner from 5 feet. Completely anhiliated the screen to the point that by the impact zone a crater of gorilla glass is gone. And the bezel, well yea a piece of that disappeared as well.. Its completely my fault, but I will def be reconsidering plastic devices in the future. Could it have killed them to include a legit metal bezel... Time to go cry haha
Anyone know if new screens are even available yet?
The device still works and I will post pictures tomorrow.
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Check here: http://www.etradesupply.com/samsung/galaxy-models/samsung-galaxy-s4-gt-i9500.html
I just purchased a bunch of S3 screens and adhesive and such from them...
If you're a little handy with fixing phones and what not then you might be in luck. The glass and lcd can be separated just like the s3. Lcd which is the display has the touch built into it. The glass is just for protection. Ive done it on the s3 many times. With a heat gun and a blade. The glass alone cost $30-40. Find your local repair shop at most you should pay is $150.
Sent from my SAMSUNG-SGH-I317 using xda premium
In the past ATT always gives you a month to add insurance. It's a $200 deductible but might be worth checking out.
Sent from my HTC One X using xda app-developers app
delete
dont change the glass urself.it wont look good.best thing to do is let samsung fix it.they only charge 179 or 199.call samsung north america
imthatguy83 said:
Edit: http://imgur.com/gallery/RxDMtA8/new
Yup I might be the first A-hole to shatter my screen. Dropped on top left corner from 5 feet. Completely anhiliated the screen to the point that by the impact zone a crater of gorilla glass is gone. And the bezel, well yea a piece of that disappeared as well.. Its completely my fault, but I will def be reconsidering plastic devices in the future. Could it have killed them to include a legit metal bezel... Time to go cry haha
Anyone know if new screens are even available yet?
The device still works and I will post pictures tomorrow.
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Dude! I totally feel your pain. I cringed and had flashbacks from when I did the same thing to my Captivate a while back. Same height, landed on the spot and same result. I had dropped it from 5 feet and higher before but that sweet spot is death for a phone.
Mine took the plunge from a bunk bed, yours?
As the phones screen size increases the phone will crack easier from drops
Sent from my SGH-T959V using xda app-developers app
kevnuke said:
Dude! I totally feel your pain. I cringed and had flashbacks from when I did the same thing to my Captivate a while back. Same height, landed on the spot and same result. I had dropped it from 5 feet and higher before but that sweet spot is death for a phone.
Mine took the plunge from a bunk bed, yours?
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Yea its a heart breaker, I was using anbold iPhone 4 for 2 months waiting on it.. Talking smack to all my iPhone 5 owning family members.
I live in Phx and the weather just hit 100 the last 2 days, come home from work and one of the 2 ac units was broke. In the dark using it as a flash light, trying to pull the disconnect on the ac and then the crash. .. wanted tovcry but manned up and held it in haha
Thanks everyone for the the suggestions
Well, I dropped my Samsung Galaxy S4 Active onto a concrete sidewalk. I am not as careful as I should be since I would drop my SII without worry since I had the Ballistics case on it. My new Active had no case. It fell directly on a corner, and of course missed the hardened rubber/plastic part and hit the outer metal shell directly. It knocked a snap out of the bottom right corner opposite the impact point. I took the case off and installed it again and everything snapped in normally.
My screen is fine and everything works normally. Aside from asthetics, nothing is different than before the drop. I have read about some regular S4 screens breaking from far less. Maybe there is something to the "rugged" nature of the active.
Anyways, a picture is worth a thousand words so here are four pics. My first time uploading pics here so hopefully they turn out ok.
Ouch! My sincerest condolences.
I would be terrified while picking it up..
Any 5 inch touchscreen device shouldn't ever be considered rugged haha
Sent from my SAMSUNG-SGH-I727 using xda premium
I wouldnt try it
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Sand out the part? lol.
I dropped mine today too, which is weird because I never drop my phone. I have a scuff mark on the metal outer shell like you. Pretty disappointed it scratched so easily.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
It's not a rugged phone ladies... It's the same as an s4 just water and dirt proof.
You drop it and it will break just as easy as a regular s4.
Ouch!
Ouch that sucks! Yeah I just got my Active today and I need to get a case and screen protector ASAP.
I didn't think this phone would be drop proof. It was advertised as waterproof/dustproof.
At least the screen is not cracked.
Ouch! At least a case will cover the damage and the screen is not cracked. One of the reasons I returned mine. It is a bit slippery. The ATT manager asked why I was returning it and I said no cases, no support and he scoffed at me. I then asked him when is the last time a Galaxy Device was launched and cases were not available on that day at the store? Even my captive had a case at ATT the day I bought it...It has been over a week and you can't even get an overpriced cases from ATT? No thanks.
planoman said:
Ouch! At least a case will cover the damage and the screen is not cracked. One of the reasons I returned mine. It is a bit slippery. The ATT manager asked why I was returning it and I said no cases, no support and he scoffed at me. I then asked him when is the last time a Galaxy Device was launched and cases were not available on that day at the store? Even my captive had a case at ATT the day I bought it...It has been over a week and you can't even get an overpriced cases from ATT? No thanks.
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That is what I was thinking. With a case it won't even show. I did buy the Best Buy protection so supposedly I can get unlimited exchanges but still...
I know it wasn't made with drop protection, but it did hold up pretty well. If a case ever comes out I will have no worries at all.
I dropped my s4 in a puddle 2 days ago fully submerged and my heart sunk. Ripped it sort let it dry. Used some alcohol to get water out and it works fine. Not an active though.
Sent from my SAMSUNG-SGH-I337 using xda premium
Slade8525 said:
people will do amazing things to get what they want. that said, perhaps food ought to be prioritized over cell phones/random crap you want. how did you break 3 s4's? you must have the worst case of butterfingers ever. i usually buy mine off contract or unlocked, but i have yet to accidentally destroy any cell phone. not everyone has the money to shell out for new stuff whenever they need it.
fortunately i dont have to worry about money, ever, but i still take very good care of whatever i have, and i have learned not to lend things out or let people use my stuff (especially drunk friends and cell phones or idiot friends and new sports cars).
seriously, how did you manage to break 3 already? i know one guy who drops his iphone about once a week.
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Sounds like the case of "I haz monies." Paying full price 3 times sucks really really bad. I would hope you mean breaking the original, then breaking it at repair, and one more for good measure. Still, that's just crazy butterfingers, but I digress.
Op, I seriously doubt "rugged" means unchipable, or even blemish proof. If phone meets concrete from even three feet and the right angle, you'll either chip, dent, or scratch. In thing to be happy about is the glass or screen shattering. I'll take dents and chips over exploding screens any day. Still, not having cases for it is highly questionable. You'd think even Sammy would release a case, just to collect more money.
Sent from my Galaxy S4 on Tapatalk 2
I cannot believe how ****ty the active is, this phone slipped out of my pocket and fell from about 10 inches up the day I bought it. The screen cracked in two places. Upper right corner and right below the back button.
However, I called at&t and they sent me a regular s4 free of charge and let me keep the mildly broken active. Never charged me or anything. If only I could find a replacement screen.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Never mind
Incarnate609 said:
I cannot believe how ****ty the active is, this phone slipped out of my pocket and fell from about 10 inches up the day I bought it. The screen cracked in two places. Upper right corner and right below the back button.
However, I called at&t and they sent me a regular s4 free of charge and let me keep the mildly broken active. Never charged me or anything. If only I could find a replacement screen.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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At this point, Samsung may be able to replace it cheaper than buying parts. Of course it's on the assumption you want it fixed today.
Sent from my Galaxy S4 on Tapatalk 2
mattpayne92 said:
I dropped mine today too, which is weird because I never drop my phone. I have a scuff mark on the metal outer shell like you. Pretty disappointed it scratched so easily.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
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haha you dropped it and expecting not to have scratches? screen on my note 2 shattered when i dropped it on the first day i bought it
Fastnova007 said:
It's not a rugged phone ladies...
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I don't understand why people who purchase this phone seem to think it is shock proof, drop proof and crush proof. It's marketed as being waterproof and dustproof.
sgtmcfunky said:
Ouch that sucks! Yeah I just got my Active today and I need to get a case and screen protector ASAP.
I didn't think this phone would be drop proof. It was advertised as waterproof/dustproof.
At least the screen is not cracked.
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Precisely.
planoman said:
Ouch! At least a case will cover the damage and the screen is not cracked. One of the reasons I returned mine. It is a bit slippery. The ATT manager asked why I was returning it and I said no cases, no support and he scoffed at me. I then asked him when is the last time a Galaxy Device was launched and cases were not available on that day at the store? Even my captive had a case at ATT the day I bought it...It has been over a week and you can't even get an overpriced cases from ATT? No thanks.
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Click to collapse
Have you seen the long list of accessories here: http://forum.xda-developers.com/showthread.php?t=2331133
dajabec said:
Well, I dropped my Samsung Galaxy S4 Active onto a concrete sidewalk. I am not as careful as I should be since I would drop my SII without worry since I had the Ballistics case on it. My new Active had no case. It fell directly on a corner, and of course missed the hardened rubber/plastic part and hit the outer metal shell directly. It knocked a snap out of the bottom right corner opposite the impact point. I took the case off and installed it again and everything snapped in normally.
My screen is fine and everything works normally. Aside from asthetics, nothing is different than before the drop. I have read about some regular S4 screens breaking from far less. Maybe there is something to the "rugged" nature of the active.
Anyways, a picture is worth a thousand words so here are four pics. My first time uploading pics here so hopefully they turn out ok.
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Click to collapse
Glad to see your phone survived. I'm still going to wait for my case to come in the mail though.
dajabec said:
That is what I was thinking. With a case it won't even show. I did buy the Best Buy protection so supposedly I can get unlimited exchanges but still...I know it wasn't made with drop protection, but it did hold up pretty well. If a case ever comes out I will have no worries at all.
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I wish it had drop protection. But a case should fix that. I'm just thrilled about it being waterproof.
Incarnate609 said:
I cannot believe how ****ty the active is, this phone slipped out of my pocket and fell from about 10 inches up the day I bought it. The screen cracked in two places. Upper right corner and right below the back button. However, I called at&t and they sent me a regular s4 free of charge and let me keep the mildly broken active. Never charged me or anything. If only I could find a replacement screen.
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Click to collapse
One of the reasons I got rid of my old S4 was because people were having the screen crack while in their pocket with no trauma. I haven't heard any such reports on the Active just yet. Honestly, the one time I cracked a screen it was on my Note 1 and it was a drop of similar height and I had a Trident case on it. It sucks, but I can't see blaming an electronic device when I'm the one dropping it.