Have you damaged your HTC Sensation? Post pictures please, I'd like to see it! - HTC Sensation

I find my HTC Sensation very a solid and hardy phone; I've accidentally dropped it a few times but thankfully it has emerged unscathed each time. I personally hate the idea of putting on a case but I'd like to hear some of your own experiences. If you have somehow damaged your phone, I'd like to hear how that happened (fell from what height, on what surface, dragged across how far, etc), and also post photos of the resulting damage. This whole post might sound a bit sadistic but I think it'll serve as a good lesson for the rest of us and perhaps it could also give us a better idea of what to look for in a case should we finally decide to buy one.
So, fellow owners of the HTC Sensation, show us your phone's battle scars!

This is actually a very good idea! I'm really curious about this too!

Well I unfortunatly thought the same about my phone after having dropped it a couple of times and it surviving unscathed. I was in my kitchen and I lost grip of my phone, sending it plumetting down to the hard tile floor. It fell about 5 feet and landed facedown on the top right-hand corner. The end result was a spread of cracks along the top of my digitizer. Moral of the story: sensations are NOT indestructable. Resilient/mostly scratch-proof? Yes. But a bad fall on a hard surface WILL result in moderate-severe damage. If you feel that you can adequately keep your sensation safe and hate cases as much as I do then the risk might be worth it, but if you hope to keep your phone completely unscathed no matter what, get a case.

You sir, are way too lucky. I decided not to use a case (AND THIS IS THE ONLY DAY I didn't want to use a case *big sigh!*) totally forgot my phone was in my pocket. Took it off to put on another pair and of all places... I was standing on hard floor. Thank goodness the screen didn't crack! The cover however, is already replaced. Thank goodness it's that easy! (I just with the antenna's werent there)
Just a bit of damage, the rest seems like dust. but there's mine

KAwAtA said:
You sir, are way too lucky. I decided not to use a case (AND THIS IS THE ONLY DAY I didn't want to use a case *big sigh!*) totally forgot my phone was in my pocket. Took it off to put on another pair and of all places... I was standing on hard floor. Thank goodness the screen didn't crack! The cover however, is already replaced. Thank goodness it's that easy! (I just with the antenna's werent there)
Just a bit of damage, the rest seems like dust. but there's mine
Click to expand...
Click to collapse
Not nice...
I buy a TPU case & use it since bought senny. So far after 5 month, never drop yet ^^
Sent from my HTC Sensation Z710e using XDA App

I don't have a picture as I quickly sold mine. I got a brand new sensation a while ago and within less than a week, I found a scratch on the so called scratch resistant gorilla glass, the worst part is that I don't even know where it came from. I've taken good care of the phone within that one week period and have never dropped it or anything. At that point, I quickly bought a screen protector and bought a new phone considering the cost of replacing a cell phone costs less than replacing a digitizer. Moral of the story, always use a screen protector if you don't want scratches, the advertising for gorilla glass being durable and scratch resistant is drastically exagerated.

Im from Serbia, and getting case for phone here is VERY hard..
I got my own Teracell (copy of capdase) for sensation. But i hate it cause my phone feels fat and big (when you are holding it in hand.. i know this sounds weird to weirdo' people ).
So i bought Hard Shell .. link.
Its not same as Teracell protection but it has better looks..
As far as screen protectors - some one told me, here in Serbia, that due to curves on the edges of Sensation screen, it is impossible to fit any good screen protector..
Can u recommend any to me ?
Thanks

@KAwAtA Ooh that looks nasty. Glad to hear the glass was intact. When it dropped the frame didn't pop out from the main phone body I assume? And looks like just scratches and no really major dents to the frame. Thanks for the photo btw!
@Laynee I agree with you, I don't see many screen protectors marketed to work specially for Sensation, and my guess is also due to the curved glass. But I have never been a fan of screen protectors (and phone cases) anyway. My previous Hero survived 2 years without visible scratches with normal wear. Pretty happy with the Gorilla Glass so far.
@Radio_Dude how was the scratch, was it actually very clearly visible? I've honestly not seen phones with Gorilla Glass scratched and I'm intrigued. My old HTC Hero had Gorilla Glass and it took quite a lot of punishment being in my pocket with various other items; the glass was unscathed but the metal frame didn't fare too well. So far so good with my Sensation!

@Marioag_0412 That sound really painful, I really feel sorry for that! 5 feet does seem pretty high. Like you I hate cases too, and dropping phones seem rather inevitable. Hopefully if it does fall, it won't be from such a height and on a rather forgiving surface.

Why people resist using cases and screen protectors is beyond me. They're cheap, and there are PLENTY that are virtually unnoticeable on the device but give better grip and protect better.
Be smart. Protect your investment with a case and screen protector.

fiz3nigma: believe it or not, it was quite noticeble especially under light. When I moved my nail over it, I can even feel the presence of the scratch. I heard that gorilla glass is especially prone to being scratched by sand (being made from silicon and all). Nonetheless, i'm playing it safe now and have put on a screen protector as soon as I got my replacement sensation.

Here's mine after dropping it to the asphalt from 0,7 meters.
Repair costs were about 270eur.
Sent from my Sensation using Tapatalk

d-iivil said:
Here's mine after dropping it to the asphalt from 0,7 meters.
Repair costs were about 270eur.
Sent from my Sensation using Tapatalk
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Click to collapse
aiaiai, that looks bad dude!

Hey d-iivil, why don't you just buy a digitizer from the internet and do it yourself. Here in canada, there are stores that are willing to do the work for 70 bucks and buying the digitizer separately cost around 30 bucks from ebay. that's only 100 canadian, who ever is charging you 270 euro is obviously ripping you off, for that kind of money, might as well put it into getting a new phone
d-iivil said:
Here's mine after dropping it to the asphalt from 0,7 meters.
Repair costs were about 270eur.
Sent from my Sensation using Tapatalk
Click to expand...
Click to collapse

Radio_Dude said:
Hey d-iivil, why don't you just buy a digitizer from the internet and do it yourself. Here in canada, there are stores that are willing to do the work for 70 bucks and buying the digitizer separately cost around 30 bucks from ebay. that's only 100 canadian, who ever is charging you 270 euro is obviously ripping you off, for that kind of money, might as well put it into getting a new phone
Click to expand...
Click to collapse
Because of the warranty
In reality I had to pay only 30e since the insurance company paid the rest, that's why I also didn't want to do the job myself. Htc repair changed the digitizer and lcd.
Sent from my Sensation using Tapatalk

@d-iivil
man that is just nasty! *off to buy a hard case*

Wow ! I bought mine 270 euros,without carrier contract !

htcnano said:
Wow ! I bought mine 270 euros,without carrier contract !
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Click to collapse
Yeah, but that's what it costs at official htc repair company here in Finland...
I would have changed just the digitizer myself if I didn't have good insurance
Sent from my Sensation using Tapatalk

Man!! Today was a very horrific terrafic (is that a word?) and dangerous day for my senny!! It just drop 3ft from air into flat floor concrete and bounds and then it flip 2 to 3 times before landing quietly on the floor :'(.. thats is the sad news..But the good news is my senny wearing TPU case!! Im sure its had absorb all the hit while its drop and bound on the floor!! Lol..lucky me, so far, no physical scratch what so ever..i try all the functioning, gps, web, camera and so far so good, all functining well..
Its scare the hell out of me!!
Maybe i should buy the hard cover and ignore the bulky thing as long my senny save :"(
I own senny for already 186 days and today is the 1st time i drop it!! Its officialy, all the phone i even own had been acidently drop by me at least 1 time..haha
Sent from my HTC Sensation Z710e using XDA App

Anyone else facing their senny drop moment time? Lets share your experience in this thread. Its do feel a little bit better when knowing other person also facing the same feeling when their "baby" drop! lol
It just realease my tention when read and then had to comment my experience in this thread. Thanks to OP
Sent from my HTC Sensation Z710e using XDA App

Related

Anyone going completely bare?

Hi guys!
Anyone going completely bare with their sensation? No case, no skins, no screen protector?
I ask this because I went with the full body skins (BSE) on my nexus one, after trying all the brands. They look great initially, then curl up etc. Then I used awesome clarivue screen protectors, but ended up ditching them. I bought a hard to find Barely There chrome colored casemate case from Great Britain even, and barely used it because it was such a tight fit (no on and off as per your pleasure, kind of thing).
Since I've learnt how to use my phone (dedicated pants pocket for it, with nothing else inside, Never use phone on the shoulder, always try to use headset for those kind of calls), I think I might like to risk it with my new phone, for aesthetics sake.
Anyone with me?
I'm going bare naked.....My hd2...I tried everything...and was not happy....I went bare naked and loved it....So..I'm doing it on the my HTC S4G...Bare naked style!
Sent from my HTC Sensation 4G using XDA App
going in bareback right here... the phone just looks too damn good lol
Had nothing on my HD2, only a screen protector for several months then removed. My HD2 suffered several nicks on the body, solved with a new case.
And now the same with the Sensation, nothing on it.
I am! I've never had a case or screen protection on any of my phones and never will!
Had my N1 naked for 17 months and it looks the same as the day I got it.
Why put a bulky ugly case on something that looks so good!
Sent from my HTC Sensation 4G using XDA Premium App
Nekkid and loving it. I can't manage to find a case that looks good enough to put on this. I feel good with the gorilla glass. I may pick up an alternate back cover just in case.
Thought about screen protector but decided to go naked. Like the phone better that way. Noticed today that I have little scratches on the screen it held at the right angle. Had phone 2 weeks now.
Sent from my HTC Sensation 4G using XDA Premium App
Unless my old Nexus one sleeve counts, I'm going naked as well. The phone is way too sexy to cover up with an unsightly case.
definitely going naked. I'm a big fan of invisible shield type protection on some devices (plastic ones namely). On my Inspire I got a Ghost Armor skin installed and it took the phone from having that carved out of a block of aluminum (because it is) feeling, to feeling like typical plastic crap.
Since replacement backs seem to be inexpensive for this phone (I still think the ones going for 40USD have to be knockoffs) and the back is basically the whole phone, I won't bother. For the Inspire as soon as I saw that I could buy the pieces to reconstruct the casing (minus the screen) for under $100, I decided to risk it. I'm careful with my stuff anyway, but even a scratch would bug me.
Big fan of naked phones here. My Pre 2 is naked as well, and looks good as new (got it in December I think?). That phone is just glass and soft touch plastic so no skin would look good on it.
El Daddy said:
I am! I've never had a case or screen protection on any of my phones and never will!
Click to expand...
Click to collapse
this!
10char
Nakkie here !
I'm using a screen protector but definitely no case. As the back case seems pretty solid compared to the more flimsy DHD, I'm not bothering with a cover.
Sent from my HTC Sensation Z710e using XDA App
Thanks. Feeling the nekkedness too...
El Daddy said:
I am! I've never had a case or screen protection on any of my phones and never will!
Click to expand...
Click to collapse
+1 hell ya!
ooh baby i like it raaaaaaaaaw!!!! *ODB Voice*
Bucky Nakedddddd over heeerrrre *Bernie Mack voice*
Got to go naked, it's the way it was intended!
I'm going commando but I will eventually get a spare unicase for piece of mind and resell value
Careful with all the nekkid streaking people. When I first went to the store to see the Sensation the rep put a nasty scratch on the metal part of the back while adding the security device.
If it does happen, it's only a hot $25 to fix though:
http://www.waresphere.com/store/electronic/htc-sensation-4g-back-cover-74h01897.html
Shay D. Life said:
Careful with all the nekkid streaking people. When I first went to the store to see the Sensation the rep put a nasty scratch on the metal part of the back while adding the security device.
If it does happen, it's only a hot $25 to fix though:
http://www.waresphere.com/store/electronic/htc-sensation-4g-back-cover-74h01897.html
Click to expand...
Click to collapse
That's cheaper than ebay. Just ordered one so I can stop with the night terrors. Thanks!
Diesel-30 said:
That's cheaper than ebay. Just ordered one so I can stop with the night terrors. Thanks!
Click to expand...
Click to collapse
No problem. We have got to keep these things pretty.

Gorilla Glass my Arse!

OK, just noticed a bloody scratch on the phone. It's in my pocket (on it's own, nothing EVER goes in the same pocket as my phone) and when not in my pocket it's face up on my desk at work or on the coffee table at home so I've no idea how it happened
Would anyone here look to get it replaced as I'm tempted to?
Gorilla Glass is simply not scratch proof
Compared to other screens(displays) it is more durable, but it is still possible to brake and/or scratch it.
If I was within my 14 days I'd return it, they didn't check any of the phones I returned for scratches and what not...just for the problems I stated.
Axxess said:
Gorilla Glass is simply not scratch proof
Compared to other screens(displays) it is more durable, but it is still possible to brake and/or scratch it.
Click to expand...
Click to collapse
Then why do shops/operators say it will stop scratches? My Desire has lasted 14 months without a scratch, albeit in a case with a screen protector. I've not got one yet for the Sensation as of this Gorilla Glass thing.
I'm gonna go see if I can get it exchanged as otherwise the phone has been perfect
EddyOS said:
OK, just noticed a bloody scratch on the phone. It's in my pocket (on it's own, nothing EVER goes in the same pocket as my phone) and when not in my pocket it's face up on my desk at work or on the coffee table at home so I've no idea how it happened
Would anyone here look to get it replaced as I'm tempted to?
Click to expand...
Click to collapse
is your screen flat or do the edges curve up?
@EddyOS
HTC (or any other manufacturer tells operators "extremely high durability"
Most of them (80%) do understand that as : unbreakable,unscratchable , anti-fingerprints but this is simply not true. (Smart step form HTC )
as for the people who sell the phones. They are just simple sales man they mostly don't even know how phones hardware works or in this case what Gorilla glass is.
They have only one goal : To sell handsets
Axxess said:
@EddyOS
HTC (or any other manufacturer tells operators "extremely high durability"
Most of them (80%) do understand that as : unbreakable,unscratchable , anti-fingerprints but this is simply not true. (Smart step form HTC )
as for the people who sell the phones. They are just simple sales man they mostly don't even know how phones hardware works or in this case what Gorilla glass is.
They have only one goal : To sell handsets
Click to expand...
Click to collapse
I know that! I wasn't conned into buying the phone but even the Gorilla Glass website says that it should withstand a bit of fluff (or whatever has managed to get onto the screen of my phone). I have had a lot of phones and always do my research before getting one and, as it happens, I won this Sensation.
As for screen itself, it is contoured as it should be but regardless the screen is ALWAYS face up so it shouldn't matter
Maybe they upgrade it to King Kong glass instead of Gorilla.
Sent from my Desire HD using XDA Premium App
zepp3lin said:
Maybe they upgrade it to King Kong glass instead of Gorilla.
Sent from my Desire HD using XDA Premium App
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Click to collapse
HaHaHa
Seriously, though, I can't see how this has happened as I'm anal about my phones so I wouldn't have let this happen. All other users, take heed and get a screen protector/case if you've not got one already
Gorilla glass is brilliant imo but its not bomb proof. I have the slightest little scratch on my screen but I dread to think what it would be like with normal glass. But I was still disappointed, so now iv found some good screen protectors and all of a sudden aswell as protection, I can't even see the scratch anymore.
Also got some displex just incase
Sent from my HTC Sensation Z710e using XDA Premium App
EddyOS said:
Then why do shops/operators say it will stop scratches? My Desire has lasted 14 months without a scratch, albeit in a case with a screen protector. I've not got one yet for the Sensation as of this Gorilla Glass thing.
Click to expand...
Click to collapse
Incidentally the Desire has Gorilla Glass as well. I'm doing the same thing here, the Desire had an invisishield and I'm going bare with the Sensation.
I'm sure I'll manage to scratch it, I just hope it will take a while...
BTW, I think both of us won the Sensation on the same forum competition
lysergic said:
Incidentally the Desire has Gorilla Glass as well. I'm doing the same thing here, the Desire had an invisishield and I'm going bare with the Sensation.
I'm sure I'll manage to scratch it, I just hope it will take a while...
BTW, I think both of us won the Sensation on the same forum competition
Click to expand...
Click to collapse
Vodafone forum yeah? I've emailed them to see if they can do anything as I'm not exactly happy it's happened in 2 weeks seeing as my Desire is fine over a year from purchase. If they DO sort it out I'll get a screen protector as I did for my Desire. Just wish HTC would release a pull tab leather pouch as I always like to use OEM gear
EddyOS said:
My Desire has lasted 14 months without a scratch, albeit in a case with a screen protector
Click to expand...
Click to collapse
A phone with a screen protector on hasn't got any scratches? Who'd have thought.....
And just to reiterate what has been said, Gorilla Glass is not scratch proof, just less susceptible to them.
Heheh
They should put bulletproof glass .. but it still wont be unscratchable
Pagnell said:
A phone with a screen protector on hasn't got any scratches? Who'd have thought.....
And just to reiterate what has been said, Gorilla Glass is not scratch proof, just less susceptible to them.
Click to expand...
Click to collapse
Yeah I know, but it was 2 months before I had the protector in the same circumstances as the Sensation so I'm just a little disappointed it's got the scratch. Will see what Vodafone say otherwise it'll be claimed on the insurance (should get an unbranded model that way)
EddyOS said:
Vodafone forum yeah? I've emailed them to see if they can do anything as I'm not exactly happy it's happened in 2 weeks seeing as my Desire is fine over a year from purchase. If they DO sort it out I'll get a screen protector as I did for my Desire. Just wish HTC would release a pull tab leather pouch as I always like to use OEM gear
Click to expand...
Click to collapse
As a fellow scouser and vodafone migrent i feel compelled to help.
I got my Sensation from their forum for an early upgrade all went well, the first 2 and a half weeks i had that screen problem where it wouldnt unlock.
i contacted the forum and they took too long to respond, so I took a step to call 191, they where fantastic, despite it being way out of the 7day cool off by about 10 days they exchanged it with out fuss.
my advice would be to call them and not use the forum as they are very slow to respond, and when calling do not mention a scratch, they will deem this as your fault so use the 'my screen is not working properly, when i touch it, 2 out of 5 presses are not registered'
i am 95% positive that way you will have a new phone by the end of next week!
edit: just realised you have insurance, I didnt so I am even more positive they will exchange it!
EddyOS said:
Yeah I know, but it was 2 months before I had the protector in the same circumstances as the Sensation so I'm just a little disappointed it's got the scratch. Will see what Vodafone say otherwise it'll be claimed on the insurance (should get an unbranded model that way)
Click to expand...
Click to collapse
You will probably find the scratch is on the anti-glare/anti-fingerprint coating on the screen rather than the glass, assuming it has that coating on the gorilla glass like the GS2 has.
Let's be honest, a small scratch caused by yourself isn't really a justifiable reason for swapping a phone, unless you lie Vodafone will refuse it. And that goes double for the insurance.
Pagnell said:
You will probably find the scratch is on the anti-glare/anti-fingerprint coating on the screen rather than the glass, assuming it has that coating on the gorilla glass like the GS2 has.
Let's be honest, a small scratch caused by yourself isn't really a justifiable reason for swapping a phone, unless you lie Vodafone will refuse it. And that goes double for the insurance.
Click to expand...
Click to collapse
But it wasn't caused by myself. I treat my phones like the most precious thing in my life, polishing it every other time I use it to remove finger prints/grease, etc. It lives alone in my pocket when moving between sites otherwise it's on my desk or coffee table with nothing else around it so I just can't see what scratched it.
Since I've had the phone I've even turned my pockets inside out to check for debris as I didn't wanna scratch it until I'd got a case. I'll see what Vodafone say and go from there. See Martin Fields have released a screen protector so I'll get one ASAP as it was perfect on my Desire
EddyOS said:
But it wasn't caused by myself. I treat my phones like the most precious thing in my life, polishing it every other time I use it to remove finger prints/grease, etc. It lives alone in my pocket when moving between sites otherwise it's on my desk or coffee table with nothing else around it so I just can't see what scratched it.
Since I've had the phone I've even turned my pockets inside out to check for debris as I didn't wanna scratch it until I'd got a case. I'll see what Vodafone say and go from there. See Martin Fields have released a screen protector so I'll get one ASAP as it was perfect on my Desire
Click to expand...
Click to collapse
Unless it was on the phone when you bought it, it was caused by yourself, even if you can't think of an explanation of how it happened.
I know how you feel, I have a tiny scratch on my GS2 which also has GG and I can't think for the life of me how it happened -- I put a screen protector on it two days after getting it and changed it for a better protector about a week ago. While changing the protectors I noticed the scratch which could have only happened in the first two days while I was treating it like gold dust. Luckily, it's so small it can't be seen through the screen protector so I'm not bothered about changing it.
guys take a look at this link gorilla glass my a$$ http://forum.xda-developers.com/showthread.php?t=821129

slippery grip -> cracked screen

Pretty sure most of you can tell where I am heading with this thread based on the title. I personally find the One S has a rather thin and slippery grip on the side, and I am wondering if the fellow One S owners share similar sentiments.
I had the phone for about 2.5 weeks or so, and was totally loving it, except the fact that I always had a hard time getting a good grip with the phone in my hand. One day, I accidentally dropped the phone, from maybe not more than 3ft high. And unfortunately the screen completely cracked. I was extremely upset, partially at myself for not using a screen protector, but more so at HTC.
Phone is not covered by T-mobile's warranty (no insurance), HTC could not even give me a quote for repair due to the phone was just released. So now I have arguably the latest and best android phone in the market collecting dust at home.
Sorry to hear, dude - was this the grey version?
I don't think a screen protector would have helped you as they're more to protect from scratches, not impact.
Did you buy it with a credit card? If so, you may have insurance without even knowing it.
Dude thats so bad
I new i would break my phone if i didnt get a case... after a few minutes it was slipping out of my hand...
The design is awesome, but they should have implemented so rubber grips down the sides or something..
Anyway, if you do get it fixed...... GET A CASE !! its the best thing i ever bought
Check the House Insurance (if you have it) you may be covered....mine is!
Edit:
Ebay are selling the screens
I know Discover cards have a insurance clause on some of their stuff so you should check that out like the other guy said . . but yea it's slipped out of my hands onto my jeans countless times because of the lack of grip lol .. that's why i bought a case first thing ..and as for screen protectors i've cracked 3 phones with them on (one with a case on as well) so they don't really help from drops and places should tell you that when you buy it too
Can u post a pic of the damage
sent from a guy living in a van down by the river
I dropped phone 2 times but I'm extremely lucky nothing major at all I bought case today but ya it's a bit slipper nexus s was worst
Sent from my HTC VLE_U using XDA
I just got my New One S today as I bricked mine.
:'(
My wife just dropped her One S.... Screen cracked but I'm within the 14 day insurance purchase from T-Mobile. Just got off the phone and within a few weeks we'll warranty the phone. Looking at about 100-120 after all it's a said and done. Needless to say we're lucky on this one.
Sent from my HTC VLE_U using XDA
I dropped my iphone4 a countless of times on concrete and the glass never shattered. I dropped my 1S a couple of times already on ceramic tiles and still nothing except that MAO paint problem.
I think cases are butt ugly and a waste of money. I wouldn't even go for the 1S if I was going to use a case. Seriously put a 1S in a case and what does it have over the SGS3 or the 1X?
Anyway just my opinion
i actually dont believe in phone case either becuz i think they make the phone look ugly and bulky, thus ive never bought phone cases.
however, due to this phone being so thin and slippery, I felt like a grippy phone case is a must have. after surfing around the web for a little while, i found diztronic matte back phone case. Just got the case today and i love it!
high quality case, its made of TPU so it has a good amount of grip. All the holes are cut out perfectly (it doesnt cover any speaker/mic/sensor opening). The case is also thin so it doesnt make my phone bulky (sure it makes ur phone look a little thicker, but it's not a bad compromise at all). And last but not least, i really dig the look of the case, very well designed in my opinion. It also come with a screen protector in case anyone needs one.
And this is exactly why I'm putting a case on my phone for the first time ever. Sorry to hear about your phone mate.
Sent from the future using the Tardis
I've checked online and seen it listed but can I just verify that this phone has Gorilla Glass 1/2? Obviously, that doesn't make it crack proof but I work construction and end up putting my phones through their paces and found that my Milestone (Gorilla Glass) held up a fair bit better than my Desire Z (no Gorilla Glass).
And yes, in my situation a case (And insurance) is a necessity on a three year contract.
I've had the phone for all of 5 days. it fell from my hand as I put something down on a rock, litterally no drop whatsoever, but it slid a whopping 6 inches down the rock on it's face and the screen cracked and scratched. if it is supposed to have gorilla glass, I was gypped. I have no renters insurance and didn't buy it with a credit card, but I do have a plan.
-get the insurance from t-mobile, as I'm withing the 14 days
-enjoy not caring about the phone for the next 6 months
-pay the 130 for a replacement through asurion
-sell new phone for 400+ (if the release of the S3 doesn't drop the market value too much)
-buy Galaxy S3
---------- Post added at 04:43 AM ---------- Previous post was at 04:39 AM ----------
oh, just to rub salt in the wound, when I got home, today, after cracking the screen, my dritztronic case, with screen protector, was in my mailbox... mocking me...
Get one of these TPU cases, very minimal and offers a good grip, easy to take on and off and has a ever so slightly raised edge around the front so even if you drop it face first the screen won't impact any surfaces. I got the clear one with the curved sand blasted part. I think I paid like $9 shipped and it came within a week.
Thanks
Thanks everyone for all the sympathetic and constructive replies. Unfortunately the phone is just right over the 14day US T-mobile insurance, and my credit card does not provide any.
I never believed in cases either, always thought it kills the design of the phone, but after this incident, I may think differently. Such a shame though, it's a such a slick looking phone WITHOUT the case. I am considering writing a complaint email to HTC, not sure if it will do any good, but worth a shot.
I had also checked screen replacement online, but they are still in the $150-$200 range.
kpnyc said:
Thanks everyone for all the sympathetic and constructive replies. Unfortunately the phone is just right over the 14day US T-mobile insurance, and my credit card does not provide any.
I never believed in cases either, always thought it kills the design of the phone, but after this incident, I may think differently. Such a shame though, it's a such a slick looking phone WITHOUT the case. I am considering writing a complaint email to HTC, not sure if it will do any good, but worth a shot.
I had also checked screen replacement online, but they are still in the $150-$200 range.
Click to expand...
Click to collapse
I doubt HTC is going to help you. You dropped it, and therefore are responsible. Yeah, it SUCKS.
Also, I'm surprised that this screen is Gorilla Glass, based on these reports of cracking. What's the point of Gorilla Glass if it breaks just as easy? I know it's scratchproof, but it's also supposed to be much more resistant to breaks.
arpheztwig said:
I've had the phone for all of 5 days. it fell from my hand as I put something down on a rock, litterally no drop whatsoever, but it slid a whopping 6 inches down the rock on it's face and the screen cracked and scratched. if it is supposed to have gorilla glass, I was gypped. I have no renters insurance and didn't buy it with a credit card, but I do have a plan.
-get the insurance from t-mobile, as I'm withing the 14 days
-enjoy not caring about the phone for the next 6 months
-pay the 130 for a replacement through asurion
-sell new phone for 400+ (if the release of the S3 doesn't drop the market value too much)
-buy Galaxy S3
---------- Post added at 04:43 AM ---------- Previous post was at 04:39 AM ----------
oh, just to rub salt in the wound, when I got home, today, after cracking the screen, my dritztronic case, with screen protector, was in my mailbox... mocking me...
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LOL at the plan BUT what i've learned through all the warranty exchanges i did with my G2x is just call tmobile tell them the phones fine (physically) make up something so they send u out a new one and when they find out its cracked or water damaged or whatever they charge you $74.03 which is almost half of asurion or w.e the company is .. i cracked the F outta my g2x told them it was overheating and they sent me a new one called me in a couple days saying my screens cracked and they're charging me $74.03 just if you wanted my sources it's legit
icecicle04 said:
LOL at the plan BUT what i've learned through all the warranty exchanges i did with my G2x is just call tmobile tell them the phones fine (physically) make up something so they send u out a new one and when they find out its cracked or water damaged or whatever they charge you $74.03 which is almost half of asurion or w.e the company is .. i cracked the F outta my g2x told them it was overheating and they sent me a new one called me in a couple days saying my screens cracked and they're charging me $74.03 just if you wanted my sources it's legit
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Very hard to read and comprehend, mate... Something about paying money to... overheat... water...
chic.geek said:
Very hard to read and comprehend, mate... Something about paying money to... overheat... water...
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Click to collapse
It's what they SHOULD be doing..seriously. But to explain the process:
Call tmobile
Ask for technical support
Tell them "i don't know what's wrong with my phone, the touch screen isn't working on certain parts and it keeps freezing and calling people on its own" or make up any other non physical issue you can think of.
They'll make you trouble shoot the phone and just play dumb and stick to your "my phone isn't working" excuse
Then the technical support person will tell you "okay, we're going to send you a phone exchange and you just send back the one with issues" they'll ask you if the phone has any PHYSICAL or WATER damage... SAY NO. They'll tell you if they find any damage they will charge you ___ which as the previous poster stated is A LOT cheaper charge than anything the insurance or htc or anyone else will bill you for. You might have to pay for the shipping of the new exchange and that's it.
(and if you end up getting nervous about this and chicken out when the new phone gets to you... just send the same phone back... tmobile sends you a little white box and inside that white box is the shell of the "new" phone with a pre labeled mailing slip and a little sticker to seal the box up again...no big deal)
Make sense?

Shattered my screen

Edit: http://imgur.com/gallery/RxDMtA8/new
Yup I might be the first A-hole to shatter my screen. Dropped on top left corner from 5 feet. Completely anhiliated the screen to the point that by the impact zone a crater of gorilla glass is gone. And the bezel, well yea a piece of that disappeared as well.. Its completely my fault, but I will def be reconsidering plastic devices in the future. Could it have killed them to include a legit metal bezel... Time to go cry haha
Anyone know if new screens are even available yet?
The device still works and I will post pictures tomorrow.
delete
Holy crap! Sorry man!!
After reading this I remembered that I had not signed up for a Square Trade Insurance policy yet so I just went there and did so...
Look at alibaba, they usually have digitizers for new phones. Ebay might have it too
what? I though this gorilla glass 3 is unbreakable!
I dont believe you
post pic.
netnerd said:
what? I though this gorilla glass 3 is unbreakable!
I dont believe you
post pic.
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Seriously???
Gorilla Glass is most def breakable..
http://www.youtube.com/watch?v=aB2wZET_SKs
http://mashable.com/2013/04/29/galaxy-s4-drop-test/
Drop tests aren't always accurate, as quite a lot depends on where the point of impact is after the fall. Overall though, given that the S4 did survive a few of the drops is a good thing, as it seemed the S3 is a bit less durable.
Either way though, Gorilla Glass isn't meant to offer a ton of protection for drops - It's scratch resistant, not shatterproof.
Sent from my SGH-I747 using xda premium
I looked at your user name and the subject of this post and thought..... You definitely are THAT GUY!
Sorry for your misfortune....
Sent from my Samsung Galaxy S 4 using the XDA app
KryptosXLayer2 said:
I looked at your user name and the subject of this post and thought..... You definitely are THAT GUY!
Sorry for your misfortune....
Sent from my Samsung Galaxy S 4 using the XDA app
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Haha I most certainly am... I'll be posting pics today. I'm just most upset that the bezel chipped apart. I think that if it were able to absorb some of the impact or if there was a simple metal bezel the device would have fared much better.
Actually, the fact the plastic bezel broke too meant that even a metal case wouldn't have saved you.
Read up about "crush zones" in cars and how if the frame (bezel in this case) is crumpled, it reduces the damage to the people inside (screen in this case).
It sounds like your phone hit the corner and hit hard enough that unless you had a TPU case, it would've been dead either way.
+1. A lot of factors go into how phone damage occurs when you drop it. Five feet without a case purely on the corner is enough to damage the best of builds but throw on a decent tpu and your phone might live to see the light. Also would like to add that as long as you can replace the screen with ease, which luckily Samsung designed the phone well enough to be disassemble, it's not that bad of a situation.
At the end of the day though you should really get phone insurance. It's the best case money can buy lol
Sent from my SAMSUNG-SGH-I337 using xda premium
imthatguy83 said:
Yup I might be the first A-hole to shatter my screen. Dropped on top left corner from 5 feet. Completely anhiliated the screen to the point that by the impact zone a crater of gorilla glass is gone. And the bezel, well yea a piece of that disappeared as well.. Its completely my fault, but I will def be reconsidering plastic devices in the future. Could it have killed them to include a legit metal bezel... Time to go cry haha
Anyone know if new screens are even available yet?
The device still works and I will post pictures tomorrow.
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Check here: http://www.etradesupply.com/samsung/galaxy-models/samsung-galaxy-s4-gt-i9500.html
I just purchased a bunch of S3 screens and adhesive and such from them...
If you're a little handy with fixing phones and what not then you might be in luck. The glass and lcd can be separated just like the s3. Lcd which is the display has the touch built into it. The glass is just for protection. Ive done it on the s3 many times. With a heat gun and a blade. The glass alone cost $30-40. Find your local repair shop at most you should pay is $150.
Sent from my SAMSUNG-SGH-I317 using xda premium
In the past ATT always gives you a month to add insurance. It's a $200 deductible but might be worth checking out.
Sent from my HTC One X using xda app-developers app
delete
dont change the glass urself.it wont look good.best thing to do is let samsung fix it.they only charge 179 or 199.call samsung north america
imthatguy83 said:
Edit: http://imgur.com/gallery/RxDMtA8/new
Yup I might be the first A-hole to shatter my screen. Dropped on top left corner from 5 feet. Completely anhiliated the screen to the point that by the impact zone a crater of gorilla glass is gone. And the bezel, well yea a piece of that disappeared as well.. Its completely my fault, but I will def be reconsidering plastic devices in the future. Could it have killed them to include a legit metal bezel... Time to go cry haha
Anyone know if new screens are even available yet?
The device still works and I will post pictures tomorrow.
Click to expand...
Click to collapse
Dude! I totally feel your pain. I cringed and had flashbacks from when I did the same thing to my Captivate a while back. Same height, landed on the spot and same result. I had dropped it from 5 feet and higher before but that sweet spot is death for a phone.
Mine took the plunge from a bunk bed, yours?
As the phones screen size increases the phone will crack easier from drops
Sent from my SGH-T959V using xda app-developers app
kevnuke said:
Dude! I totally feel your pain. I cringed and had flashbacks from when I did the same thing to my Captivate a while back. Same height, landed on the spot and same result. I had dropped it from 5 feet and higher before but that sweet spot is death for a phone.
Mine took the plunge from a bunk bed, yours?
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Click to collapse
Yea its a heart breaker, I was using anbold iPhone 4 for 2 months waiting on it.. Talking smack to all my iPhone 5 owning family members.
I live in Phx and the weather just hit 100 the last 2 days, come home from work and one of the 2 ac units was broke. In the dark using it as a flash light, trying to pull the disconnect on the ac and then the crash. .. wanted tovcry but manned up and held it in haha
Thanks everyone for the the suggestions

Uh Oh

So why are people putting cases and screen protectors on the phone if HTC will replace even a scratched screen....
Sent from my E5823 using Tapatalk
km8j said:
So why are people putting cases and screen protectors on the phone if HTC will replace even a scratched screen....
Sent from my E5823 using Tapatalk
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Because people like taking care their things. Just because the Uh-Oh program allows you to replace your device within one year despite of scratches, breaks and water damage doesn't mean someone is going to change the way they take care of their device with the idea in their head they'll get a new one for free.
Because if you ever sell it, people would like a pristine phone. I've always got top dollar on resales due to taking great care of the phone, so it is almost like new, plus, taking great photos. That combo has always got me above average prices since I just buy my phones outright.
I'm only expecting uh-oh in case something really bad goes wrong.
I'm not a fan of cases unless they are extremely thin and made of genuine leather - however Uh Oh while great won't cover your dent in the corner of the aluminum housing after a drop or a scratch in the anodized aluminum case due to some other accident.
Saw a minor scratch on the screen before I put a Zagg on it. Don't care anymore!

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