[Q] How many Evo Shifts have you gone through? - EVO Shift 4G Q&A, Help & Troubleshooting

I am on my third device after two TEP warranty replacements in about a year. Both times I had to have it replaced, the device simply turned off and refused to ever turn back on again. The phone techs at the Sprint store couldn't fix or explain it, so naturally under TEP I was issued free replacements. I suspect something on the mainboard decided to give out, although nothing visibly was awry according to the techs.
Has anyone else had this issue? Or any similar stories?

I still have the one i picked up last year
This shift is a beast
That's an odd one dunno never had any issue with mine except user stupidity(flashing while drinking)
Sent from my PG06100 using Tapatalk 2

Still on original shift. Issues: proximity sensor and earpiece speaker are dead. Upgrade in november
Sent from my PG06100 using xda premium

Still on my first one.
Got it the day the Shift launched.
No problems. (aside from my all of my shiny letters falling off from the back)

doratheconquistadora said:
Still on my first one.
Got it the day the Shift launched.
No problems. (aside from my all of my shiny letters falling off from the back)
Click to expand...
Click to collapse
HA same thing, phones tip top but missing the bling on the back lol
got mine back in august i think

doratheconquistadora said:
Still on my first one.
Got it the day the Shift launched.
No problems. (aside from my all of my shiny letters falling off from the back)
Click to expand...
Click to collapse
Same problem here, too many battery cover pulls for testing kernels/roms
Sent from my PG06100 using xda premium

i actually like mine better without the blingy looking letters, has a nicer look and feel flat black (with all the glue picked out lol)

One because my first one is at the bottom of a lake right after I got cm7 to work properly. I was so sad
Sent from my PG06100 using Tapatalk 2

Still using the OG Shift I picked up last February.
Issues: proximity sensor, keyboard and softkey lights don't work, fried original battery, "water damage"... And I'm sure there's more that I'm overlooking. I'll probably try and make this one last until I upgrade (Novemberish).
Sent from my PG06100 using Tapatalk 2

One shift but 2 batteries and 2 Screens/Cover. Only thing original really is the board.
Shifted from Outer Space

Ive gone through 3. First one had major overheating issues.
Second one was my fault for dropping it and cracking it.
3rd one going strong ,although a mothers purse has put that thing through hell . I cant stand to look at it without crying
And like quite a few else the silver letters are gone on mine from the back cover
Sent from my PG86100 using Tapatalk 2

Still on my first since I got it last May. On my third otterbox case tho... gotta love the fact that they replace it for free if you break it
Sent from my HTC Evo Shift using xda premium

fayrarri said:
Still on my first since I got it last May. On my third otterbox case tho... gotta love the fact that they replace it for free if you break it
Sent from my HTC Evo Shift using xda premium
Click to expand...
Click to collapse
damn, i need to start reading the fine print, my case **** the bed so i threw it out...

-somebody- said:
damn, i need to start reading the fine print, my case **** the bed so i threw it out...
Click to expand...
Click to collapse
Yeah I broke the clips that hold the back piece on thru various battery pulls and such. I just gave them a call and asked for a new one and they just sent one over... come to think of it they didn't actually ask for any proof of purchase either time... this might be something that could easily be abused lol
Sent from my HTC Evo Shift using xda premium

fayrarri said:
Yeah I broke the clips that hold the back piece on thru various battery pulls and such. I just gave them a call and asked for a new one and they just sent one over... come to think of it they didn't actually ask for any proof of purchase either time... this might be something that could easily be abused lol
Sent from my HTC Evo Shift using xda premium
Click to expand...
Click to collapse
Yup it has been. Theres a whole thread about how people abuse this and how otterbox is going to start getting much stricter like others by making you send in the old case. Its a shame people do this.
Sent from my PG86100 using Tapatalk 2

Am I the only one who's still on their original Shift?
And am I the only one who got it on January 9th?
I dunno, I just like to handle my tech carefully.

On my original Shift, about a year old now and I don't use a case. Headphone jack is dying and the "f" key has to be pressed a little harder than normal, but everything else is in great shape.

7 or 8.

doratheconquistadora said:
Am I the only one who's still on their original Shift?
And am I the only one who got it on January 9th?
I dunno, I just like to handle my tech carefully.
Click to expand...
Click to collapse
1st Shift here as well since last January, I didn't root it until this past February, call me a procrastinator lol.
Edit: Technically this is my 2nd, 1st had GPS issues and I returned it to BB in the first month.
Sent from my Speedy using XDA

Well I was on my first but it appears my touch screen is going out. It only works when the keyboard is out about a half inch
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Related

Tbolt creak/click

Does anyone elses tbolt click a little when pushing on the sides of the phone, the edge around the screen? Mine clicks and creaks like its sticking to glue or something but not staying stuck... should i exchange it?
Do you have the extended battery?
no phones stock i just got it yesterday, hasnt been droped bumped anything, and it creaks if i press down on the screen when its laying flat on a desk.
Mine does that right around the volume rocker. I'm not worrying about that or the slight light leak from the bottom. It's not rebooting itself, so I'll see how it goes.
Yes, exchange it!! I just went through that with one. Sometimes it wouldn't do it, like when it was hot and when I tried to replicate the issue in the store I couldn't so they wouldn't give me a new one. Finally I put it back in the box for a day and it started popping again. It was like the screen was loose or something.
Sent from my ADR6400L using XDA Premium App
My phone creaked with extended battery then i got the extended battery case and creaks went away might have to do with tighten fit
Sent from my ADR6400L using XDA App
Seems like the tbolt has major software and few hardware issues. I'm glad I got the Mytouch 4G instead.
Sent from my HTC Glacier using XDA App
TangBaby said:
Seems like the tbolt has major software and few hardware issues. I'm glad I got the Mytouch 4G instead.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
How does that help the OP? Or did you just want to do a MyTouch 4G ad? Lol Before you go blowing MyTouch's horn, check this out...http://www.engadget.com/2010/11/05/t-mobile-mytouch-4g-review/.
My Thunderbolt only creaked when I bought the extended case. Exchanged it for another one and it stopped creaking. Three days later it was creaking again. If I put my regular case back on, no creaking! I've learned to put up with it.
TangBaby said:
Seems like the tbolt has major software and few hardware issues. I'm glad I got the Mytouch 4G instead.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
So am I......
Sent from my HTC Tundraboat
Pzyborg said:
How does that help the OP? Or did you just want to do a MyTouch 4G ad? Lol Before you go blowing MyTouch's horn, check this out...http://www.engadget.com/2010/11/05/t-mobile-mytouch-4g-review/.
My Thunderbolt only creaked when I bought the extended case. Exchanged it for another one and it stopped creaking. Three days later it was creaking again. If I put my regular case back on, no creaking! I've learned to put up with it.
Click to expand...
Click to collapse
LOL that phone has its own set of problems.
Sent from my ADR6400L using XDA App
Oh, Man - tMobile would be great! I mean, unlimited pretend 4G throttled after 2GB each month? Frickin awesome!
Thanks for the input, im going to head into the verizon store when i have time on monday. I can easily replicate it because it does it i would say 90% of the time, and even if i cant replicate the screen part, the edges all around the screen do it constantly. I got a lemon
mdunn1066 said:
Thanks for the input, im going to head into the verizon store when i have time on monday. I can easily replicate it because it does it i would say 90% of the time, and even if i cant replicate the screen part, the edges all around the screen do it constantly. I got a lemon
Click to expand...
Click to collapse
Wouldn't hurt to show it to them. My thing is just that there seem to be a lot of phones with rebooting issues that I don't think they are exchanging, asking customers to wait for the update that is supposed to fix it...
Just tried mine again and now it isn't clicking...
Maybe make sure your battery cover is properly on all the way around. HTC really could make better battery covers.

Defects I should look out for?

I'm getting a Nexus S 4G and I was wondering what defects I should keep an eye out for before leaving the store.
Sent from my E3D using Tapatalk
I've had 5 of them and all were flawless. Only issue is radio and you wont know til you try to use it.
Sent from my PC36100 using XDA App
Awesome bc I have an EVO 3D and have had nothing but problems with it. I'm on my 3rd one and I'm done. I'm swapping it out for a Nexus S later today!
Sent from my E3D using Tapatalk
Defects? XD
Sent from my crespo4g using Tapatalk
dreamsforgotten said:
Defects? XD
Sent from my crespo4g using Tapatalk
Click to expand...
Click to collapse
yea i have one. it makes my girlfriends epic quiver in fear.
the screen coating on mine is peeling off but i have insurance so i plan on swapping out when i can afford a case :O
dreamsforgotten said:
Defects? XD
Sent from my crespo4g using Tapatalk
Click to expand...
Click to collapse
Hey the only reason I asked I BC I had the EVO 3D lol and I srsly believe every one sold has defects!
I now have a NS4G and I'm in love
Sent from my Nexus S 4G using Tapatalk
Jeremiah239 said:
Hey the only reason I asked I BC I had the EVO 3D lol and I srsly believe every one sold has defects!
I now have a NS4G and I'm in love
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
Congrats, now wrap it up in BSE or Ghost Armor, or if you can't do that, at least get a case for it. One drop on asphalt will result in regret for as long as you own it.
uansari1 said:
Congrats, now wrap it up in BSE or Ghost Armor, or if you can't do that, at least get a case for it. One drop on asphalt will result in regret for as long as you own it.
Click to expand...
Click to collapse
Thank you, and yes I will get a case,I have never drooped my Evo 4g so I should OK but I will still get one just in case.
Sent from my Nexus S 4G using Tapatalk
Jeremiah239 said:
Thank you, and yes I will get a case,I have never drooped my Evo 4g so I should OK but I will still get one just in case.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
Don't jinx yourself man. I had my Nexus One from January 8th of last year. Never dropped it until I decided to myself that I was ready to move on a couple months ago... dropped it twice, effectively knocking $50 off the value.
Got my Nexus S and had ordered BSE before I ever received it. It didn't leave my house until it was wrapped up more securely than a john's member when he's with a pro.
the only..
the only defect I have found is not being able to stop playing with it, my wife gets highly annoyed.
You shouldn't have to worry at all about quality of the build like the HTC Evo & Evo 3D. I took back multiple Evo's and have yet to return a Nexus S due to manufacturer defect
I've had several replacements due to various issues, non of which were defects noticeable in the store. The biggest thing I've noticed is the fluctuation is displays. One looks bright and bold while the other looks natural and warm. This of course would be opinion and not a defect.
I'm the type who likes to slap on a screen protector before powering on the device so I never allow the reps to open my new device and set it up.(they're always ruff and I've had two phones leave the store with scratches on the displays from the reps fingernails). Issues your going to notice are things like weak signal strength, weak wifi connection, etc. These are known "issues" were all experiencing and are not things an exchange is going to solve. I'm a huge fan of the NS4G and will never own a non Nexus/pure Google device again. The hardware is not totally cutting edge but its a solid, well built device that leaves you feeling you have the most OFFICIAL Android device in your hand.
this post was deleted by user.

check your bottom corners

On the bottom left of my phone I can push down and there's some give along with a click sound. Anybody else? My inspire did this too and I exchanged it.
Sent from my HTC One X using xda premium
my two day old one x does this only in the lower right. I think this is mostly due to the design and will happen sooner or later, it did not the first day.
randyspants said:
my two day old one x does this only in the lower right. I think this is mostly due to the design and will happen sooner or later, it did not the first day.
Click to expand...
Click to collapse
Yeah my bottom right does this as well... But the case covers it up
Sent from my HTC One X using Tapatalk 2
Are all HTC phones like this? That bugged the crap out of me. Considering the hox
Sent from my SGH-I777 using xda premium
So exchange or wait for it to get worse?
Sent from my HTC One X using xda premium
gunnyman said:
So exchange or wait for it to get worse?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Or just ignore it and enjoy your phone. Does it do it during normal use, or just after you pressed hard on the corners because the OP told you to?
If it moves and makes a noise every time you TOUCH your screen during normal use, I would say it's an issue. If you have to force it by pressing hard, I wouldn't worry about it. Basically did you notice it before the OP brought it up?
It's really not a big deal or even noticeable unless you actually look for an issue...plus the case covers it up...and if you are concerned about something like this, you ought to be using a case anyways, ha.
I'm the op . It was really bad on my inspire. Touching the menu button made the phone click. If they all do it I'm not going to worry about it
Sent from my HTC One X using xda premium
gunnyman said:
So exchange or wait for it to get worse?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
If its annoying you then replace it, you just run the gamble of having some other issue that people are having. I personally think because of how hard I usually am to my phones and because I don't use a case this thing is going to be creaking and making all kinds of sounds in no time so I just wont care about it now.
Its like your first brand new car HAS to be perfect and you take it back for every rattle or squeak, by the 4th or 5th you think of it more as a tool that serves a function in your life and the squeaks and rattles don't take priority.
A brand new, freshly delivered, white hox and an equally new gray hox. Neither one has banding,.light bleed or squeaky corners. My squeaky inspire was horrible. And yesterday the volume rocker decided to fall off of the inspire as well.
Sent from my HTC One X using xda premium
Lol I noticed this earlier and didn't think much of it. Definitely creaking. Not sure if worth an exchange tho.
Sent from my HTC One X using XDA
Welcome to XDA, where we probe our phones until we find a issue. Lol. Mine doesn't do it unless I go hulk on the corner, which I will never do under normal use. So it's fine to me.
No problems here
Sent from my HTC One X using xda premium
Can't speak for the OP, but I think some people are intentionally looking for problems with the phone. i.e. doing things that wouldn't occur during normal operation, such as pushing down on the screen edges.
So far my phone hasn't had a single issue.
i dont push down hard on the buttons so i dont know
Mine has some give but no sound. Nothing i would've noticed if the op had never brought it up
Sent from my HTC One X using xda premium
S8B said:
Can't speak for the OP, but I think some people are intentionally looking for problems with the phone. i.e. doing things that wouldn't occur during normal operation, such as pushing down on the screen edges.
So far my phone hasn't had a single issue.
Click to expand...
Click to collapse
I looked for it on this phone because, like dust under the screen, it seems to follow HTC around from device to device.
I'm not one to freak out over little stuff like this, but I just wanted to get the info out there in case it wasn't an isolated incident/defect on MY device.
I'm having the same issue on the bottom left corner. It started to randomly make a clicking noise and then I found this topic. I'm glad to know I'm not the only one but I would rather have a perfect phone!!
I've also noticed the small gap in the lower left allows a little bit of light out so out looks like the seal isn't perfect, hence the clicking too I guess.
I would return it to HTC but after reading other people's posts, it's likely that I could just get another bad one.
Sigh. £400 and it still has issues.
The bottom left of my HTC One X has a little give but I dont think its anything major that should be taken very seriously
gunnyman said:
On the bottom left of my phone I can push down and there's some give along with a click sound. Anybody else? My inspire did this too and I exchanged it.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Ballistic case FTW !
Sent from my HOXXL ...
got A-dEv ??
www.android-dev.us

Quality control - my 4th SGS3!

Anybody else out there having amazingly bad luck with your GS3? I just got a 3rd refurb and it came with the power button loose, and fell off in under 3 hours when I tried to use it. They are sending me a new unit instead of a refurb this time - priority overnight. This is the 2nd one I've had with a power button that came off! #2 just rebooted randomly more-and-more every day until I gave up figuring it out after a factory reset and "Safe Mode" start - it would still reboot just sitting there. *SMH* :silly:
How you get a new one... lucky
Sent from my SCH-I535 using xda app-developers app
i have zero problem with my Quad Core S3 i9300.. loving it
Mine has been perfect.
I've been having bad luck as well. On my 3rd...
On my first, no issues whatsoever.
TheLynxy said:
On my first, no issues whatsoever.
Click to expand...
Click to collapse
Same here....
On my second but I messed up the first when I installed cm10 so I just went to Verizon and they gave me a new one
Sent from my htc_jewel using xda premium
How did I get a new one?
ihavenewnike said:
How you get a new one... lucky
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Jumped up and down, calmly getting elevated from first-line tech until I got the "customer advocate". She agreed that if I had gotten two defective "recertified" phones, I deserved to have a real (new) one. I had to agree to a two year contract, which in my case only adds 9 weeks to my commitment and they agreed not to change my TOS. Basically they did an end run around themselves, because it will look like I upgraded my phone again, allowing them to ship a new unit. *SMH*
Already 4? That's sucks man. I'm on my 15th RAZR maxx...
Sent from my Maxxed Out Razr!
Sorry to hear about your bad luck...hopefully they'll get it straightened out for you!
Dovigoldberger said:
On my second but I messed up the first when I installed cm10 so I just went to Verizon and they gave me a new one
Sent from my htc_jewel using xda premium
Click to expand...
Click to collapse
Do you suppose these type of returns are what prompts Verizon to keep the bootloader locked down? If I were Verizon I'd sure want to.
If you want to see bad Quality control you guys should see this: https://www.youtube.com/watch?v=rDxJoGv3FLA
That took forever to get replaced even with issues every day like that.
I have had a perfect one since release day
On my 4th aswell
Sent from my SCH-I535 using Tapatalk 2
I've had my GS3 since launch day and haven't had a single issue yet. Maybe the Otterbox helps..?
Sent from my SCH-I535 using xda app-developers app
4 already?!?! That sounds like a seriously bad run of horrible luck..... Hopefully #4 is a keeper!!!!
Sent from my SCH-I535 using xda app-developers app
FormeriPhoney said:
I have had a perfect one since release day
Click to expand...
Click to collapse
Likewise, maybe we just got lucky...
Mines perfect no black spots or power button issue.but I will be on the look out for them two issues to happen.maybe our phones arnt as indestructible as thought.maybe time for a case n protector. any recommended?
Sorry if I hijacked thread with my question...
Sent from my SCH-I535 using Tapatalk 2
mine has this weird line going down the left side of the screen
its only noticeable if you have a light source shinning on it and holding the device at an angle, doesn't effect viewing quality at all
slightly annoys me but im not about to return it and get a scratched up refurb phone in return

Touchscreen issues.

Hello xda. Let me get straight to the point. My mom, step sister, brother and cousin all have the EVO shift. My cousin is on his 6th. My bros on his 3rd. Sisters on her 3rd and now my mom is getting her second. All do to touchscreen malfunction. I attached some pictures of the dead spot on the phone. Not only can I not touch there but sometimes when the phones just sitting there it'll touch random spots. Is there a fix to this? Maybe running an RUU?
Sent from my PG86100 using xda app-developers app
I've had the same problem in the same spot since I got my phone. Sprint and Wirefly screwed me out of insurance... So I just work around it by rotating the screen.
Changing the build.prop helps. Change windowsmgr.maxevents to 240. If you're not rooted you are outta luck tho, no update is gonna fix that.
bilgerryan said:
I've had the same problem in the same spot since I got my phone. Sprint and Wirefly screwed me out of insurance... So I just work around it by rotating the screen.
Click to expand...
Click to collapse
The phones did work good for a while but then after time the touch just starts dying. Almost a total of 12 phones have had the same problem. Although phone with keyboards tend to malfunction more than bar phones.
Sent from my PG86100 using xda app-developers app
Yeah that is usually the flex cable but mine had a small dead line across the screen and progressively got worse. My wife's does too but hers happened after getting dropped in a drink lol. I'll just say I have done a lot with Android and I can't fix this problem, it is a hardware issue, no software will fix it.
That's what had happened to a few of the shifts. The cable started to crease and that shorted the screen to a point where it was unusable.
Sent from my PG86100 using xda app-developers app
It's defiantly a Hardware issue. Usually the Flex Cable. I've had them bought to me for repair acting just like yours. Usually end up replacing the Digitizer also. Because people tend to bang on the Screen harder, thinking that that will make it work. Which does nothing but cause more damage. If you have TEP, take it in. Just make sure to RUU before you take it in.
prboy1969 said:
It's defiantly a Hardware issue. Usually the Flex Cable. I've had them bought to me for repair acting just like yours. Usually end up replacing the Digitizer also. Because people tend to bang on the Screen harder, thinking that that will make it work. Which does nothing but cause more damage. If you have TEP, take it in. Just make sure to RUU before you take it in.
Click to expand...
Click to collapse
Called sprint talked for a bit. They're sending a refurb. But last one sent here was broken upon arrival so let's see how this ones going to act. Hopefully it'll solve the problem.
Sent from my PG86100 using xda app-developers app
how do i get to that setting to find my dead spots,im using the aokp speedy milestone 6.3.1 rom,thank any help appreciated.
Sent from my HTC Evo Shift using xda premium
bstangs1 said:
how do i get to that setting to find my dead spots,im using the aokp speedy milestone 6.3.1 rom,thank any help appreciated.
Sent from my HTC Evo Shift using xda premium
Click to expand...
Click to collapse
It is not a setting, it is an app. Search "touch screen test" on Play Store.
bstangs1 said:
how do i get to that setting to find my dead spots,im using the aokp speedy milestone 6.3.1 rom,thank any help appreciated.
Sent from my HTC Evo Shift using xda premium
Click to expand...
Click to collapse
After the third time for the same issue you can request a NEW one. They may not be to happy to oblige, but if you stay on them they should do it. Also after the third time for the same issue, you can request a different device. It would be without a penalty. Meaning you should not have to use your Upgrade.
Either im really lucky or really careful, because nothing has gone bad on my shift except the battery. And that's after two years.
Sent from my LG-LS970 using Tapatalk 2
JESUSARIUS REX said:
Either im really lucky or really careful, because nothing has gone bad on my shift except the battery. And that's after two years.
Sent from my LG-LS970 using Tapatalk 2
Click to expand...
Click to collapse
I didnt have any shift problems till my shift died around May of this year with screen...and now my refurb started having issues so I had to take it in...
Mine was awesome. Until I killed it :crying::crying::crying:
So sorry man.
prboy1969 said:
Mine was awesome. Until I killed it :crying::crying::crying:
Click to expand...
Click to collapse
Ebay has a lot of shifts lol
Sent from my PG06100 using xda app-developers app
jesuscash said:
Ebay has a lot of shifts lol
Sent from my PG06100 using xda app-developers app
Click to expand...
Click to collapse
Yeah I'd like to buy one from there, but the thing is how reliable their reports of the phone state is :silly:
Maybe I'm just paranoid but if the person selling doesnt say what all the little problems are, then those could turn into bigger problems for me
At least with Sprint theres the guarantee that I can always pull the unhappy paying customer card
jesuscash said:
Ebay has a lot of shifts lol
Sent from my PG06100 using xda app-developers app
Click to expand...
Click to collapse
I already upgraded to the SGS3. But I still have my tester
TEAM MiK
MikROMs Since 3/13/11
CNexus said:
Yeah I'd like to buy one from there, but the thing is how reliable their reports of the phone state is :silly:
Maybe I'm just paranoid but if the person selling doesnt say what all the little problems are, then those could turn into bigger problems for me
At least with Sprint theres the guarantee that I can always pull the unhappy paying customer card
Click to expand...
Click to collapse
Meh, they're not that expensive and most products have that eBay protection thing.
Sent from my Nexus 7 using xda app-developers app
prboy1969 said:
I already upgraded to the SGS3. But I still have my tester
TEAM MiK
MikROMs Since 3/13/11
Click to expand...
Click to collapse
If I don't get the note two I'm getting the gs3. My friend had it and I've used it but only for a minute. He's reall protective about his phone. So I haven't really used it but I know its a beast. Not getting an iPhone ever. Haha. Or maybe..just maybe another HTC. I don't want to but the one x looks preety awesome. Maybe even the EVO 4glte? I don't know. Well ill see in 30 days . And happy new year everyone!!!!
Sent from my PG86100 using xda app-developers app
Another quesiton,
So wait, to fix this problem do you need to buy the digitizer or flex cable? or both? because i have the exact same issue right on that same spot.

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