Hi to all...
With this thread I just want an advice from the community, just to value what to do with my problematics regarding the One S...
As some of you already know, I've experience a "filtering light" as wrote in this thread...and, thanks to a real good amount of bad luck...I've found a STUCK PIXEL too, in the middle of the top part of the display, lighted RED and seen in some gray gradients and in some colors, not visible in white or dark backgrounds...
I wanted to take it to the HTC repair center in order to get the phone repaired for these...but I can be sure that the employees will not "hurt" the phone anymore when they fix it?
Or it's better to live with these "defects"?
Just an advice, a sort of "If I were you..."
Let me put it like this: If your car´s motor is damaged and you take it to your car dealer for repair, there´s always the possibility they miss something or forget something or screw it up or whatever.
But if you´d find a missing wheel or a big scratch on your hood after that repair, you´d be banging at the car dealer´s door immediately, wouldn´t you?
Same with the phone.
if your phone is faulty, i would take it back, you should not have to live with these ''defects''
if they do damage your phone, send it back again.. continue this until you get the phone in the condition it should be
I think I'll take the phone to the center next week for sure, I want to keep this phone, and I want it perfect...
Related
i just noticed the corner near the home button has a tiny bend that starts seperated from the layer beneath it....it looks like an old screen protector got a little bend in the corner but that is the surface of the phone!!! is there anyway to replace it or i cant do anything just waiting for it to come off?
it is ridiculous how an expensive phone like touch pro uses such low quality plastic that can actually get bend and i feel really helpless now =(
Yeah, mine is doing that too. Except it's on the "back" button side. It doesn't really affect anything. I'm just worried that if something gets caught on it, it might peel back further.
Nothing can make this phone suck though! It rules!!!
Yeah, unfortunately the TP/Diamond are suffering from some manufacturing defects, probably because it's a "new" design style for HTC. My TP has a touchscreen defect that conveniently showed up after the two-week return/exchange period.
Protective case, learn to love it.
Do you guys think they would be willing to replace a new case if i pay them?
My device shows the same behavior since this morning. Its about 1mm, so nothing to worry about and it seems to stick pretty well on the rest, thinking about rasping the edge off a bit to make it smoother
Is this getting worse on yours? Last post is 3 weeks ago .......
Any chance someone would post a picture of this? I'm thinking about the Fuze, but I can't stomach another HTC phone full of hardware flaws.
season007 said:
Do you guys think they would be willing to replace a new case if i pay them?
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If it's really a defect, they should replace it without you paying them.
Considering that ATT offers a 1 year manufacture warranty. I can't see why you wouldn't be able to return the phone and get a replacement. It is obviously a problem with the design of the phone.
It wouldn't hurt to try and go to an ATT store and see if you can get a new FUZE!!!
Well, as we all know, HTC always claims that they don't know anything about the problems we address to them.
When I first complained to their support that I am having GPS lag, they told me I was the only one in the whole world suffering that problem, so it must be related to the software I installed.
Luckily they can not deny hardware problem so easily, as long as it is clear that there wher enot caused by misuse.
I don't have this particular problam, yet, but as I am already on my thrid TP (the first two had a defect hardware keyboard and black paint falling off), I would like to get some photo evidence of the users here, who unfortunately have the button part coming off.
That way we can show to HTC that more users have that problem, before we send back our devices, and maybe negotiate a direct replace, instead of rapair procedure, which takes up to 2 weeks.
season007 said:
i just noticed the corner near the home button has a tiny bend that starts seperated from the layer beneath it....it looks like an old screen protector got a little bend in the corner but that is the surface of the phone!!! is there anyway to replace it or i cant do anything just waiting for it to come off?
it is ridiculous how an expensive phone like touch pro uses such low quality plastic that can actually get bend and i feel really helpless now =(
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Click to collapse
My AT&T Fuze started doing the same thing after just two months. However, the bent plastic corner of the clear laminate was RAZOR sharp. My wife went to answer the phone and it resulted in a very serious slash to her cheek. This defect resulted in a very serious cut to her face!!
What is even more disappointing is that AT&T said that warranty does not cover this issue and said that the only way I was getting a replacement was if I paid the $125 deductible from the [email protected]*t insurance they scammed me on. I would have thought for $5/mo. I was completely covered.
The AT&T customer care rep was rude and not willing to help. A request to speak to his manager didn't get me far either. Even after I threatened to switch all 30 phones at my company back to Verizon Wireless they didn't seem to care.
At last I called HTC America directly this morning, explained my issue and they turned me over to a product specialist who told me that they know of no such issue. Despite my insistence they refused to replace the phone. Therefore, I WILL cancel all 30 lines my company has with AT&T and go back to Verizon...I hear the Samsung Omnia is not a bad smartphone!!
I dropped my touch pro and cracked the screen in a few places. I think it works normally except for the screen, as it receives calls fine...
A new phone isn't in my budget right now. Does anyone know of a good place (hopefully in DC, MD or VA) that will supply or install a replacement touch screen?
(btw, no recent threads came up when I searched.)
Ebay!
Just looked, $30 including postage for a screen & digitiser if you are able to do it yourself.
How hard is it to replace a screen if it has surface damage? Is there anywhere i could find a walkthrough or help?
Shame man, its a tragedy of what happened to your phone...
Luckily its not too bad, and you may just be able to fix it. You can download the service manual for the phone here: http://htcwinmobile.blogspot.com/2009/03/htc-raphaeltouch-pro-service-manual.html
Just a note though, make sure you DO USE tweezers or something to get the speaker wires out of the way before snapping the enclosure back into position... I had to reopen the phone again, after powering it, to rejoin one of the little wires thats like a tenth of a millimeter thick DO NOT IGNORE ANYTHING THEY TELL YOU IN THE MANUAL. Oh, and what works well for the "plastic removal tool" is a cut out piece of plastic ice cream container. AGIAN, do not ignore anything in there... You are voiding the warranty permanently when you do it yourself (which you unfortunately have to).
Anyways, good luck!
I drop my phone also, but the screen didn't actually cracked! but I do have is problems with the screen in other ways! Sometimes I get a black screen when I turn on the phone and sometimes not, but when the screen turns on, it flickers a lot and have lines thru it. What suprises me is that sometimes I get perfect images on the screen (Which makes me think that the screen it's not damaged).
Any suggestion would be apreciated. Thanks!
3 days and still no answer from anyone! I would like someone to throw me ligth on this issue. I'm waiting for this to know exactly what I need to buy, before I start assuming things.
Thanks in advance!
a.mendoza said:
3 days and still no answer from anyone! I would like someone to throw me ligth on this issue. I'm waiting for this to know exactly what I need to buy, before I start assuming things.
Thanks in advance!
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Sounds like the LCD connector may have come unseated. You could open up the phone and make sure all connectors are firmly seated if you feel confident in your abilities.
maxh said:
Sounds like the LCD connector may have come unseated. You could open up the phone and make sure all connectors are firmly seated if you feel confident in your abilities.
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Thanks for the advice! I was thinking on that also and wanted to take my chances opening the phone (oh god!).
BTW, I saw the $30 LCD Screen+Digitizer combo on ebay that Beeble referred to, but I'm not sure if it fits on the fuze (my model). What have come to my mind it's to buy also the front camera of the phone (like a thread on the kaiser) to mod the cell, in case I need to buy the screen+digitizer. I've search all threads about this issue but nobody has done it because it was too expensive for the result; I believe with this price it's worth it right now!
solved
Try this steps:
http://www.pdacenter.ru/razborka/htc-touch-pro/
I used Diamod (!) LCD and Touch Pro digitiser. Works perfect.
Much more cheaper
If your screen works fine sometimes, you most likely don't need to replace it. there's probably just a loose connection somewhere. If you really want to replace it though, there's an ebay seller with a really good deal. $20 for the screen and digitizer already glued into a new front body piece: http://cgi.ebay.com/OEM-HTC-FUZE-LC...wItemQQptZPDA_Accessories?hash=item3ef8817bf6 That one's for the fuze, but I think the seller has other models too. I'd definitely get the LCD and digitizer together or else you might end up like I did on my first attempt: http://forum.xda-developers.com/showthread.php?t=584050
-G-Rey--- said:
Try this steps:
http://www.pdacenter.ru/razborka/htc-touch-pro/
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WOW! What a long way to get to the screen. Good luck for everyone who tries to dismount and mount the Raphael.
maxh said:
If your screen works fine sometimes, you most likely don't need to replace it. there's probably just a loose connection somewhere. If you really want to replace it though, there's an ebay seller with a really good deal. $20 for the screen and digitizer already glued into a new front body piece: http://cgi.ebay.com/OEM-HTC-FUZE-LC...wItemQQptZPDA_Accessories?hash=item3ef8817bf6 That one's for the fuze, but I think the seller has other models too. I'd definitely get the LCD and digitizer together or else you might end up like I did on my first attempt: http://forum.xda-developers.com/showthread.php?t=584050
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Thanks for the advise maxh,
I just wanted to let you know that a miracle just happened! my cellphone started to work just fine without even opening the phone! it has more than a week on this situation so I believe that it's exactly what you stated (the LCD conector became unseated or loose). Since it's still working, I have no need to open it! so I'll just wait until it becomes defective again and at that point just open it and tight up the LCD connector!
Anyway, I would love if somebody could make the mod that I was refereing to before (changing the screen of the fuze by the touch pro one) and see if it's possible to attach the front camera on the fuze.
Once again, thanks everybody for your opinions.
I got my new display+ digitizer on Ebay (65$) and replaced it, using the russian link mentioned above ( follow the exact procedure) , it took me 2 hours to do it, and after lot of patience it worked! My problem was the digitizer never worked fine, and after replaced it it worked like never before. If You are not familiar with repairs, it will be a mistake and waste of money to buy a display without digitizer. NOW, I have a small problem, my display has a NEW color, it's like color temp is WARM for this display, and COLD for my old display, AND COLOR level is lower, and the result is display without vivid colors, black like gray. Is there any way to change the DISPLAY color settings?
I know i have a really old phone and all but i still need help. My touch pro (Raphael)
is like showing blue and red on my screen every thing all normal but it show blue and red on the side of everything i watch or do and when i press down on the screen it acts like its going out. so my question is if i open it and see if i can push back in the plug that plugs in from the phone to the screen would that do anything? could that be a problem?
I wouldn't suggest it honestly because you are likely to mess something else up once you open the phone. While it could be that something has come loose it may not be the case though. It could be that some internal component is going bad since it sounds kinda like artifacts that you are getting. Since you are probably out of warranty you don't really have to worry about voiding anything but I suggest you have a backup.... maybe an upgrade or an old phone to goto. just my 2 cents.
Agreed. It sounds like you may be out of warranty, so perhaps it's time to consider an upgrade.
The phone is not worth fixing get a different phone...... to fix it would cost you 100 USD minimum...... for that kind of money you could get a Galaxy phone or better yet spend a few extra bucks and get something new
Is there any way to check whether your screen has been replaced other than the obvious of taking it apart?
Reason I'm asking is because i bought a phone from kijiji and it was in immaculate condition and while it seems to be in great condition, the battery life is horrible.
I checked it thorougly before handing the money over, and like I said, immaculate condition.
One thing I did notice however in the morning when powering it on in my room in the dark, just a few seconds before the screen goes on, there are a couple of (what seem to be) blotches on the LCD screen and I wonder if it's not some kind of screen damage (ie - water maybe? or something along those lines). But it is screen related.
I have 5 months of warranty left (checked with the carrier, scanning ESN #).
Sounds like the screen has been damaged from what you have said. I would definitely send it back and get a new one since you are still within the warranty timeframe. I can't stand it when I notice something like that on my phone and it would bother me to not have it fixed. If you are sure that the screen is damaged in some way, then definitely send it back for a replacement.
Sent from Failtrix.
Atrix_Owner said:
Sounds like the screen has been damaged from what you have said. I would definitely send it back and get a new one since you are still within the warranty timeframe. I can't stand it when I notice something like that on my phone and it would bother me to not have it fixed. If you are sure that the screen is damaged in some way, then definitely send it back for a replacement.
Sent from Failtrix.
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You're right, I do plan on sending it in.
Was hoping one or a few of you could check your phones for me and look for something similar?
All you have to do is, power off your phone, go in a dark room, power the phone on and see if during the power up if any of you have any blotches under the glass on the LCD.
It shows up after the Darth Vader looking helmet logo in the Darkside Evo ROM, the screen goes grey but there's enough light inside to show the screen.
I'd really appreciate it if any of you could do this for me, plus it'd be good to know if I'm just a one off or if hours have this and have better battery life than I do... really wondering what's going on here.
I dropped my magic 2 in water for a microsecond and it hasn't started up again Anyone experience this and know what would most likely have happened and if repairable?
I was thinking of asking Huawei to take a look at it given they have an office local to me but asking first on the off-chance someone has cracked one open. And as a warning to others not to dare let there's near water
:crying:
Honestly, while some very nice aspects to this phone - especially the screen and the Dex-like functionality which is very impressive the first time - the lack of Assistant support, inability to modify much, along with the weight of it and mediocre camera, I don't mind going back to my dinged-up Note FE. But it would be nice to fix it if possible.
You need to be sure is dry inside before power on. Just wait some days and then try it.
If u already did start it may some parts are broken and u should visit Huawei Center and they may have a look at it. Maxbe its easy fixable...