Ghost input and screen moving on its own - Eee Pad Transformer Q&A, Help & Troubleshooting

Has anyone else seen this. The task switcher comes up by itself. When I am in a browser, it will scroll by itself. the desktop switches between screen..
Thoughts?
Thanks

Does this happen anytime? I've never had this, make sure your screen is clean xD Otherwise you could try the touchscreen booster app, it may fix it (calibrates screen)

Yeah tried that, but still have the issue on occasion

My bezzel was on too tight and it was causing the screen to warp and cause false inputs so you might want to check that

Hi,
I have the same issue.
My screen is moving and it lauches some applications/pushing some virtual buttons by itself.
Do you have any solution ?
Thank you in advance
Best regards
Xavier

xavier.misseri said:
Hi,
I have the same issue.
My screen is moving and it lauches some applications/pushing some virtual buttons by itself.
Do you have any solution ?
Thank you in advance
Best regards
Xavier
Click to expand...
Click to collapse
Have you tried a reboot? This same problem happens to me if water gets on the screen, so as suggested give the screen a good wipe.

I have tried reboot, Cold reboot (I don't know what it is but I have tried...) and Hard reboot (wipe everything and I did not install/configure anything).
I cleaned the screen (5 minutes ago).
Nothing of these solved the problem... :-(
The screen moves... shifting from a desktop to another... launching apps... :-(
What is disapointing is that, sometime, the screen is good and stable for a long time (30 minutes) and begins to move without any interaction.
I think I will ask if someone has been murdered in my appartment

xavier.misseri said:
I have tried reboot, Cold reboot (I don't know what it is but I have tried...) and Hard reboot (wipe everything and I did not install/configure anything).
I cleaned the screen (5 minutes ago).
Nothing of these solved the problem... :-(
The screen moves... shifting from a desktop to another... launching apps... :-(
What is disapointing is that, sometime, the screen is good and stable for a long time (30 minutes) and begins to move without any interaction.
I think I will ask if someone has been murdered in my appartment
Click to expand...
Click to collapse
Have you cleaned the bezel too? Otherwise it may look like a hardware issue maybe with loose cables or the digitiser is just broken.
Sorry if I couldn't help.

What is the Bezel ?

xavier.misseri said:
What is the Bezel ?
Click to expand...
Click to collapse
The metal strip round the outside of the screen

The black space that surrounds the the screen.

OK, I did not wipe both black surrounding and metal cover.
I do it ASAP and tell you in an hour if this is ok.
Thank you very much both of you
---------- Post added at 12:35 PM ---------- Previous post was at 12:30 PM ----------
Unfortunately... no change..... :-(
I egin to believe the screen is too sensitive to electromagnetique perturbance....

I downloaded a soft (touchscreen tuner) showing where the pression is done on the screen.
Where the ghost uses the tablet, the pressure is done on a horizontal line, a little bit above the bar.

I had the me problem.
I managed to get rid of the ghost inputs by flashing another rom(i had installed arhd and then moved to liquid smooth), since my tranny is running liquid smooth i havnt had any ghost input ;D

Thank you all,
I changed the rom of the tablet. The ghost was also there... but perhaps less...
I contacted and he gave me a soft to re-calibrate the touch screen:
http://vegantab.gojimi.com/download/TouchRecalibrate.apk
At the end the ghost seems to have disapeared... but I am not sure what was the solution... the rom ? the soft ? or a high elecytromagnec perturbance in my home.....
Thank you all.

Just in case it's necessary, make sure you don't have something that can conduct near the screen. This includes dirty water or sweat. :/ I'm a sweaty guy so sometimes it messes with the screen when my finger tips are sweaty.

Hi,
I tried to clean the tablet and put it on my bed.
I watched it during less than 2 mn, without approaching less than 1 meter, and it began to move alone...
So I don't think I am the source of the ghost...

is there any real fix for this problem?
as anyone completely got rid of the problem?

samsung gslaxy note 2 i317m ghost input and screen moves voluntarily
I also have this problem with them screen moving at will. This is my second galaxy note 2. If anyone can tell me what a possible fix could be I would appreciate it. I have tried many roms along with dong a fresh installation using ODIN.

torontoyes said:
I also have this problem with them screen moving at will. This is my second galaxy note 2. If anyone can tell me what a possible fix could be I would appreciate it. I have tried many roms along with dong a fresh installation using ODIN.
Click to expand...
Click to collapse
Might want to try the Note 2 forum. Not many (if any) going to see this in this forum.

Related

LCD Screen Defect or Software/Driver Problem?

Hey guys,
I am going crazy here, searching forums did not help me at all.
The lower section of the screen keeps flicking, and not always, what do i mean by flicking, its like the screen at the lower section keeps doing like a strange low refresh rate, and has an old imprint of some old menus. Happens especially when there is the color of gray.
Made a screenshot of the phone, no problems, there, so its not a software rendering problem, might be a drivers problem though, or a defec tin the screen itself.
Frequency is high but not always, and am unable to determine when does that happen exactly. going crazy here, is this a defect? or all touch pro's have this?
Exact explanation summary:
1CM from the bottom of the LCD sometimes flickers as if that 1CM is having an extremely low refresh rate. Mostly happens when there is light gray, but not necessarily, and a soft reset for the phone does not remove it. It happens on random!
Hey,
Yeah it happens to me too! You don't need to do a soft reset, it actually fades away if you watch it closely! I don't know what it is either, and yes it is random as you have stated! I initially thought it was an application I installed as it only started happening after that, so I did a full hard reset and its still happening! Not sure what or how, but hoping next firmware version stops it!
Cheers,
mpls-te
As it happens, that's exactly why I've logged on here today! Any ideas whta the cause might be?
OK, good to see that others have this, so am not alone here, experts here, any ideas? other touch pro users, can you please leave your statements?
I hope its a driver issue.
But from what i noticed, its like, the screen is OFF, as in blank and no back light, but somehow, the application working on the screen before you turned off the device is somehow printing something on the LCD, something that we don't see, and when we actually start the phone and its back light, that OFF LINE imprint pops on screen. Something like that.
Its completely illogical, but dunno, can't find any sense here and am going crazy
Same thing happened to me and a few others as well.
See my thread here.
What rom is everyone using?
I've noticed a similar issue with mine, except rather than something software it seems like it's the backlight for the bottom 1cm of the screen flickering slightly. I don't see any weird pixels or inappropriate screen information, just a dimming/high speed flickering of the backlight in that same regionas yours. It comes and goes. Sometimes weeks without it, then maybe 3 times in a day for a minute or two at a time. Everything else works fine and whatever screen I go to displays fine.
I'm assuming it's a hardware problem with the LED(s) that light up the bottom portion of the screen, and I'm going to use it as an excuse to get a warranty replacement somewhere near the end of the warranty when the phone's getting a little old and worn.
maxh said:
I've noticed a similar issue with mine, except rather than something software it seems like it's the backlight for the bottom 1cm of the screen flickering slightly. I don't see any weird pixels or inappropriate screen information, just a dimming/high speed flickering of the backlight in that same regionas yours. It comes and goes. Sometimes weeks without it, then maybe 3 times in a day for a minute or two at a time. Everything else works fine and whatever screen I go to displays fine.
I'm assuming it's a hardware problem with the LED(s) that light up the bottom portion of the screen, and I'm going to use it as an excuse to get a warranty replacement somewhere near the end of the warranty when the phone's getting a little old and worn.
Click to expand...
Click to collapse
Lool, evil, lets just hope that this problem DOES occur when you go to their shop for your replacement
Good idea though, might do the same thing except that i have to travel abroad to where i got the phone from to actually get the warranty working. Don't forget to re-enable stock SPL and stock ROM
It happens frequently enough I'll be able to get it on video just in case they need proof, but typically they just exchange by mail.
I just posted in another thread about this issue. I have run into the same thing a few times. The bottom portion of the screen flickers, and when i do things that have a dark gray or black screen I can see a ghost image of the left and right soft keys from my TFL3D home screen. It seems to be most noticeable when the screen brightness is set to max. To get it to go away I usually do a few soft resets, and then, if needed, i will turn off the phone and take the battery out for a while. I have never tried waiting it out to see if it will just go away on its own.
proj3ktpat said:
I just posted in another thread about this issue. I have run into the same thing a few times. The bottom portion of the screen flickers, and when i do things that have a dark gray or black screen I can see a ghost image of the left and right soft keys from my TFL3D home screen. It seems to be most noticeable when the screen brightness is set to max. To get it to go away I usually do a few soft resets, and then, if needed, i will turn off the phone and take the battery out for a while. I have never tried waiting it out to see if it will just go away on its own.
Click to expand...
Click to collapse
I see that everyone posting in this thread,that has their signature filled in, is using the Energy ROM. I find that very interesting.
i am having the same problems, sometimes touchflo3d will flicker at the bottom, near the edges. I also get text that can be read through other screens. Like on pocketshield i can see the left and right softkey words still at the bottom. its so odd !
P.S im on energyrom
I'm on NATF v2.2, not an energy rom. But then again, mine looks more like a hardware issue, as I've never seen any ghost images of text or softkeys, just flickering.
can somebody post screens?
maybe the same problem here...
hardreset, other roms > problem still there:-(
Same problem here and I am using stock rom!
here are 3 screens of my xda diamond pro, using latest official o2 rom and newest romeOS eng
hope you can see this prob?! same like yours?
climber1872000 said:
I see that everyone posting in this thread,that has their signature filled in, is using the Energy ROM. I find that very interesting.
Click to expand...
Click to collapse
Well, i doubt EnergyROM has anything to do with that problem, since my Stock ROMz had same problem, never got fixed with any updates HTC used to release. MAYBE some Cooked ROMs out there have this solved, if any, please let us know And my problem is nothing close to screenshots above :S
mj084 said:
here are 3 screens of my xda diamond pro, using latest official o2 rom and newest romeOS eng
...
hope you can see this prob?! same like yours?
Click to expand...
Click to collapse
Dude, those photos are awful, after seeing them am happy with my phone flickering, its nothing close to this.
You see, in your photos, all three of em, you some kind of shadow effect, where text of a button for example has that same text beneath it 3x6mm, that is not my case at all.
My case is as follows, IF i am on the home screen for example all looks ok, except that the bottom 1CM of the screen is flickering. If i go to another window, either a total black one or any other screen, i would still see a ghost of the old home screen, for example, and only at the bottom 1CM.
Will post photos once i get my cam back. Cheers
similar issue
my issue is kinda similar, instead of getting the bottom 1cm or so discoloration or stuck pixels, I get streaks of red or blue on my screen. I have had this happen on each version of NATF I have tried, but don't remember it happening on the stock version (which I am tempted to try again to see if that's the issue).
Could this be a driver issue?
mind is even worse than all you guys, the touch screnn dose not response, and i have the energy rom on it, before it goes wrong. it just suddenly dose not response, than i send it to HTC, they ask for 425.00 for fix.... I will just send this to Asia and get some one to fix it.
But I hope before i send it out, some one can help me here.... anyway can fix it easy!!!!
Hi all, i have the same problem, here's another topic about it
http://forum.xda-developers.com/showthread.php?t=447891&page=2

[Q] Sensation XE hardware keys and touch issue

Hi, I have a sensation XE that i S Off-ed and rooted using FloWolf's EXCELLENT guide before installing CM 10.1-20130322-Albinoman887-pyramid. However, i started facing the issue of the hardware keys giving feedback when touched, but not working- instead, it happens as if the lowest part of the display, right above the key i pressed, has been touched. I updated to the 20130510 nightly but it did not fix the issue. I now want to try going back to the stock ROM but can't find an easy guide. I never took a backup of the stock ROM with CWM . I have the HBOOT 1.29 model
Now another issue has sprung up. Even when using a single finger, the phone sometimes behaves as if i'm multi-touching it. It only gets fixed if i lock and then unlock the screen.
Will going back to the stock rom fix these issues or will i have to get it repaired? If the stock rom will fix it, can i please get a link for it that's as easy as Flo's guide to rooting was. Thanks!
Omer Humayun said:
Hi, I have a sensation XE that i S Off-ed and rooted using FloWolf's EXCELLENT guide before installing CM 10.1-20130322-Albinoman887-pyramid. However, i started facing the issue of the hardware keys giving feedback when touched, but not working- instead, it happens as if the lowest part of the display, right above the key i pressed, has been touched. I updated to the 20130510 nightly but it did not fix the issue. I now want to try going back to the stock ROM but can't find an easy guide. I never took a backup of the stock ROM with CWM . I have the HBOOT 1.29 model
Now another issue has sprung up. Even when using a single finger, the phone sometimes behaves as if i'm multi-touching it. It only gets fixed if i lock and then unlock the screen.
Will going back to the stock rom fix these issues or will i have to get it repaired? If the stock rom will fix it, can i please get a link for it that's as easy as Flo's guide to rooting was. Thanks!
Click to expand...
Click to collapse
I am on ICS 4.0.3 and Stock ROM.
Since last few days, I am having somewhat similar touch screen issues after the warranty of my Sensation XE expired last month.
At any given random time of the day, my touch screen goes berserk....!!! I am using Apex Launcher and have folders containing various apps in the Dock. These folders start moving around/rearranging automatically, apps start opening randomly on their own, screen and navigation keys (red ones on bottom panel) become unresponsive, keyboard comes up on its own and characters appear as if being typed... etc. If I lock and unlock the screen (all hardware keys - volume & power - work fine during all this), touch screen becomes responsive again but only for a short period. Again the whole cycle repeats. The only way to stop this for longer period of time is restarting the phone. This state last upto anywhere between 6-10 hours be fore my phone acts up again. I have tried the Factory Reset too, but with no results.
I have installed Avast Mobile Security soon after I got my XE. I have also installed around 80-90 paid as well as free apps.
Currently my XE has free resources as follows:
RAM 640MB out of 1.1GB
SD Storage 25GB out of 29.71GB
Though the behavior looks like some kind of virus activity, Avast doesn't show any malware or virus on the system.
Which issue does this behavior pertain to, a hardware or a software issue?
Any kind of help to pinpoint the cause of this issue is greatly appreciated.
Thanks & Regards.
Hello,
I am having the exact same problem as the two mentioned above. Sometimes the thouch screen doesn't response at all, start doing things by itself or the capacitive buttons on the bottom doesn't respond. To fix the problem I have to press the on/off button to lock and unlock the phone but after a minute it's going all over again. I thought this maybe could be a memory problem, as if the phone simply hangs because it is acting very slow when the problem shows up.
Last weeks I've tried many ROMS as I thought it would be a mem problem. Cyanogenmod 10.1 and 10.2, ViperS 1.6.3 and 3.1.2, Android Revolution and with all these ROMS the same problem showed up. So I'm thinking it's almost for sure that this is a hardware problem. I got my Sensation XE in January 2012 so there's still a waranty of a half year. In case this is a hardware problem I'm thinking about sending the phone back to HTC, but I'm not sure about what is causing this problem.
So, if anyone knows the cause of this problem, please share It's really annoying and makes the phone pretty much unusuable. In October I will be able to get a new phone but it would be nice to have a very good one for spare
Thanks in advance!
Sibbevangeyn said:
Hello,
I am having the exact same problem as the two mentioned above. Sometimes the thouch screen doesn't response at all, start doing things by itself or the capacitive buttons on the bottom doesn't respond. To fix the problem I have to press the on/off button to lock and unlock the phone but after a minute it's going all over again. I thought this maybe could be a memory problem, as if the phone simply hangs because it is acting very slow when the problem shows up.
Last weeks I've tried many ROMS as I thought it would be a mem problem. Cyanogenmod 10.1 and 10.2, ViperS 1.6.3 and 3.1.2, Android Revolution and with all these ROMS the same problem showed up. So I'm thinking it's almost for sure that this is a hardware problem. I got my Sensation XE in January 2012 so there's still a waranty of a half year. In case this is a hardware problem I'm thinking about sending the phone back to HTC, but I'm not sure about what is causing this problem.
So, if anyone knows the cause of this problem, please share It's really annoying and makes the phone pretty much unusuable. In October I will be able to get a new phone but it would be nice to have a very good one for spare
Thanks in advance!
Click to expand...
Click to collapse
Put a thin foil between the metal pin on mid right and the back case.
Also search for touch screen issues in sensation forum. A lot of people have this issue.
Happy to help.
Far_SighT said:
Put a thin foil between the metal pin on mid right and the back case.
Also search for touch screen issues in sensation forum. A lot of people have this issue.
Happy to help.
Click to expand...
Click to collapse
Thanks a lot Far_SighT for pointing me in right direction.
As per the "Touchscreen Issues" topic in "General" category, my phone will be undergoing second cycle of "Pull Pin - Add Tin Foil - Drain Battery - Take out Battery - Press Power - Keep Battery outside overnight - Recharge fully without touching screen" procedure.
First cycle didn't help much, but as per the post I have to go through this cycle at least 2-3 times.
I will get back with the results.
Thanks & Regards.
Update:
Followed the steps in the "Touchscreen Issues" thread under "General" category, and it worked!!
All my touchscreen issues have been solved by that simple solution. A great post!!
Highly recommended for solving similar touchscreen issues, specially when you have dropped your phone.
Thanks & Regards.
radhx said:
Update:
Followed the steps in the "Touchscreen Issues" thread under "General" category, and it worked!!
All my touchscreen issues have been solved by that simple solution. A great post!!
Highly recommended for solving similar touchscreen issues, specially when you have dropped your phone.
Thanks & Regards.
Click to expand...
Click to collapse
Can you elaborate which step you think fixed the issue of having to press the power button to make the screen responsive? I went throught a full battery discharge-leave overnight-full charge without touching the phone, but i did this procedure only once and didnt have the patience to try again as it didnt improve the situation at all.:cyclops:
usju said:
Can you elaborate which step you think fixed the issue of having to press the power button to make the screen responsive? I went throught a full battery discharge-leave overnight-full charge without touching the phone, but i did this procedure only once and didnt have the patience to try again as it didnt improve the situation at all.:cyclops:
Click to expand...
Click to collapse
Please follow my last post in "Touchscreen Issues" thread: http://forum.xda-developers.com/showthread.php?t=1239238&page=50
Mostly one cycle does not help as per my experience. I had to go through 3 complete cycles to get my XE fixed. It made huge difference only after second cycle.
Also, other than aluminum foil over the silver square on the side of back panel, place a piece of thin paper in the depression on the back panel (check the second snapshot in above thread) which should cover the metal casings of both SIM card and SD Card so that they do not touch the back panel.
The steps taken in the cycle after placing the foil and paper:
1] Drain the battery fully.
2] Remove the battery.
3] Press Power button as if trying to power on your mobile.
4] Leave the battery out for overnight.
5] Replace the battery and back panel taking care to see that both foil and paper are in correct positions.
6] Recharge your phone fully without touching the screen and without powering on (this to prevent you from using the phone. ).
7] Disconnect the charger and use your phone till battery drains out and phone is ready for next cycle.
Hope this is helpful to sort out your issue.:fingers-crossed:
Thanks & Regards.
Far_SighT said:
Put a thin foil between the metal pin on mid right and the back case.
Also search for touch screen issues in sensation forum. A lot of people have this issue.
Happy to help.
Click to expand...
Click to collapse
Thanks for the tip but did that already. I read the OP well and a lot of pages in this topic but no luck so far. Stopped even trying because half October I will have a new phone, the One to be exact. So it's no use.
What I did try was the recalibration of the touch screen by flashing the image file. That worked for a few days maybe and now it's drama all over again. Sometimes I pull out the battery for a night, push the on/off button blabla but no luck too. I think it's actually half broken because on some spots on the screen it's registering no touch. I do have to admit my phone fell a couple of times past 2 years, without a case or something. So I guess for me the only option is a new digitizer.
Like i said, I really would like to have a good spare one. Went looking on E-Bay and for 16 dollars I found a digitizer for the Sensation 4G. I have a XE, will that work with that digitizer? A digitizer for the XE was 23 bucks, but if only the color of the capacitive buttons are different I don't care and I save 7 bucks
Thanks!

Nexus 5 water damage - screen's all black - motherboard related?

Hello guys,**
Well few days ago I accidentally dropped my Nexus 5 in a glass of water for just 1 sec. So I immediately switched it off and wait a bit to let dry then restarted it, and all seemed to work fine. But just some days later and up to now the phone boots up all fine as usual to the lock screen, and from there I can pull down the notification bar (and navigate through it, activate/deactivate wifi, etc..) but when I unlock it to get to the home screen it becomes all back and nothing appears on the screen even though the phone is still on.*
It's really confusing and weird. When I call the phone it rings (so no signal or sound problem) but I can't still access the screen to take the call as it's all back and unresponsive.
Following some suggestions I disassembled the phone and cleaned it dry but same results again! So now I think the problem is somehow related to the motherboard, coz as you might notice on some of the pictures attached, it seems that some plastic parts have melt down to cover other smaller parts. Anyway guys,*I'm just wondering if some of you guys had experienced something like that and if you were luckier*to find a solution or any directives that could help. Or you even think that's a motherboard problem like, do you know any ways to fix that o buy a new one somewhere??
PLEASE!!
Sorry apparently, I can't publish links until I get like 10 posts or plus..
But anyway guys, I'd really appreciate your help.
Why did you power it on and short circuit it on purpose for??
Bump
@SekouCheikh
Maybe it's a coincidence that you dropped it in water and this happened a few days later. Once in a blue moon mine does something similar to this (although not usually as start up only after lots of use), but I think it's related to an app or xposed. I only notice it after installing a bunch of crap again. Maybe try a factory reset (do it though the computer) just to see if it is somehow not hardware related? That's what I would try first.
Help please
Ttt
Wait... Are you seriously posting from 2 different accounts??
<...>
First, simply try to factory reset or flash a new rom. There is not enough evidence to be sure it's a hardware problem, it could just as well be a coincidence that it started happening just now.
-SmOgER said:
Wait... Are you seriously posting from 2 different accounts??
<...>
First, simply try to factory reset or flash a new rom. There is not enough evidence to be sure it's a hardware problem, it could just as well be a coincidence that it started happening just now.
Click to expand...
Click to collapse
No, I just like to help
Help Op solve the problem please
Ttt

Mate 9 Calibration

Has an had any issues with screen calibration? Sometimes when I click on the screen it presses to the left of it. When I'm in the recents screen for my apps, it sometimes swipes away instead of selecting it, and I'm unable to consistently unlock the phone while it is charging. (Works like once in every 5 times) however, I'm on sure if that one is related.
Anyone have any ideas?
Which firmware are you on? I remember older firmwares were having a bit of a touch sensitivity isues.
Sammath said:
Which firmware are you on? I remember older firmwares were having a bit of a touch sensitivity isues.
Click to expand...
Click to collapse
I'm on MHA-L29C567B183. US version of the phone. Stock
Did you install a screen protector? Could be the reason for sensitivity issues. If not, I don't know. Maybe a factory reset Will help?
Sammath said:
Did you install a screen protector? Could be the reason for sensitivity issues. If not, I don't know. Maybe a factory reset Will help?
Click to expand...
Click to collapse
I removed the screen protector when I purchased it. I could do a factoru reset and see how it goes. Hopefully it's software related and not hardware related.
I do hope so as well then. I do have to say that the factory installed screen protector doesn't do this screen justice.
Sammath said:
I do hope so as well then. I do have to say that the factory installed screen protector doesn't do this screen justice.
Click to expand...
Click to collapse
I thought it was for protecting it in the box?
Mine had a lot of air bubbles in it so removed it right away.
My charger still has the plastic on it though xD
ante0 said:
I thought it was for protecting it in the box?
Mine had a lot of air bubbles in it so removed it right away.
My charger still has the plastic on it though xD
Click to expand...
Click to collapse
Lol, no, this phone comes with a screen protector pre installed .
The touch sensitity is definitely off a little. I have to swipe the notification bar sometimes twice for it to come down. I also get some missed taps but it's infrequent enough that it isn't a problem for me. I heard they started fixing touch latency and optimization in 5.1. Don't know if we will ever see it.
If you are not using the stock charger weird things can happen.
Alrighty update: Factory settings still yields the same results. It's not frequent enough to make me go crazy, but it's still roughly the same. I guess my real pet peeve is when I need to go to the app manager to return to an open app and it just closes out. I've lost a lot of information that way like recipes when cooking and etc.
What I really don't understand is the fingerprint sensor not working while it's charging. It doesn't matter what charger I use. It just doesn't respond most of the time (Sometimes it unlocks like it's suppose to)
Im using Quick Charger from SS and I have this problem too. It's nice to know this is a common issue, not only me. I dont have any issues with fingerprint when charging, just notice when the battery between 5-60% it's insensitive for me (maybe quick charge is working strongly in this range), "insensitive" here means when you press and hold any things on the screen, it'll "tap" it and open it instead, all pressing or sliding or zooming actions are normal, just dragging has issue. When the battery is 70% and above, it becomes normal and no more insensitive touch. Just that so I think I can bear this thing.

Touch screen problem

Hi guys,
i'm having an issue with my HTC u11, basically when i'm using the phone randomly the swipe down screen (when you swipe the screen down from top to bottom to get the notifications) comes down.
For example if while i am writing a message then drop down screen will come down when i'm typing, i then have to swipe up and continue and again.
it happens more or less all the time and is quite annoying.
any ideas?
its okay, issue resolved. NOVA Setting had gesture switched on. Swipe down for notification menu, this was the issue. lol
PLease close the thread.
Thanks
killa_byte said:
its okay, issue resolved. NOVA Setting had gesture switched on. Swipe down for notification menu, this was the issue. lol
PLease close the thread.
Thanks
Click to expand...
Click to collapse
Well i had the same issue. Was driving me mad! Thanks for the info.
I don't use nova and I have been experiencing this same problem so now what?
Sent from my SM-G955U using XDA-Developers Legacy app
Yeah i though the Nova setting had solved it but it seems to be back again for me, although not as frequent.
I also experience the keyboard collapsing randomly too. Anyone get that?
Hi guys, thought nova got rid bit guess not. I still get the issue. Would this be a software issue or do I have a fault with my hardware?
Any tests I can do?
I reported my issues to HTC and they replied with the following :
To test the function of the touch screen please follow the below steps
1- Dial *#*#3424#*#* > the press accept.
2- From the options, mark Line drawing test > then press run.
3- Then start drawing on the screen to check if there are parts that do not respond
The screen does not have any dead or unresponsive spots tho and the test passes without any issues.
Does anyone experience the keyboard collapses also?
I might do a full reset soon to see if that helps any. If not i will be getting back in touch with HTC.
Did all this as well, and all the tests that I've ran pass just fine. I've also done a hard reset and it didn't make any difference. I do notice that after a soft reset that it takes a while for it to happen again. It's annoying as hell so I will be monitoring this thread. Whatever you find out from htc please update this thread so we can figure out what the hell is going on.
Sent from my SM-G955U using XDA-Developers Legacy app
I also done the test and it was a pass.
I'm certain it's something to do with the software of htc. The UI has to have something wrong with it. Mind you it hasn't done it to me today yet and I'm nearly at the end of the day.
Has everyone got a case? Can't be case interference?
killa_byte said:
I also done the test and it was a pass.
I'm certain it's something to do with the software of htc. The UI has to have something wrong with it. Mind you it hasn't done it to me today yet and I'm nearly at the end of the day.
Has everyone got a case? Can't be case interference?
Click to expand...
Click to collapse
I turned off edge sense, I removed my screen protector and removed the case. It still does it when it's ready.
themuffinman said:
I turned off edge sense, I removed my screen protector and removed the case. It still does it when it's ready.
Click to expand...
Click to collapse
Exactly same issue here. Very very annoying. As a HTC fanboy I'm quite dissapointed. Phone less than 2 months old. I actually spoke to HTC today, they said they would have to book it in for a repair... Takes up-to 10 business days... I said this is not acceptable! Waiting for a email back.
I have emailed HTC back advising them that others are reporting the issue so unlikely that it's a single handset issue.
Awaiting their reply. No doubt it will be along the same lines that @dobknobby got and have to go through the 10 day repair process.
Will update when I get a reply.
I have had the same problem, and I have done the a lot of the same steps;
I tried several different screen protectors, thinking that was causing the issue. I have had no screen protector on for the last week, and yep it still happens.
Shut off edge sense, still happened.
Tested the touch screen, and everything passed.
Last night I noticed that it seemed to be related to the pressure I was putting on the screen, if I pressed down harder on the screen and slide my finger left or right or up the notification bar would come down. Did some more testing and for awhile I was able to reproduce it about 50% of the time. I rebooted the phone into safe mode (hold power button down and then press and hold the power off option for about 5 seconds it will ask if you want to reboot into safe mode). In Safe mode I could not reproduce it, Safe mode disables ALL third party apps.
WARNING: when I rebooted my phone to go back to "normal" all of my widgets and groupings were not on the screens, had to re add them.
After doing all this testing last night, I have not seen the notification come down, but like someone said it seems to get worse the longer the phone is running before reboot.
I was going to do a hard reset, today but that sounds like that may not help.
Not sure if this is software, but with the testing I did last night it seem to work fine in safe mode. However I have wondered if it is something with the screen, like is flexing enough for the sensors at the top to react to the pressure/flex.
Well keep testing and report back.
I'm also having some issues with the touch screen, but it mainly happens with the keyboard. I like to swipe to type, but lately I've noticed that it gets really jumpy, causing thing errors.
At first i thought it was touchpal so i installed Gboard. Problem still occurs.
I also removed my screen protector and tried did the touchscreen test.
---------- Post added at 07:30 PM ---------- Previous post was at 07:08 PM ----------
I ran the line drawing test a bunch of times and yes, i now do see that mine fails to draw a continuous line on occasion. It only happens in the keyboard (squeezable?) area though.
I'm worried now that edge sense is damaging the touchscreen.
OK, i have ordered HTC u11 this morning from amazon, but i guess i will cancel my order. Had many problems with htc phones in the past. Saw many reviews and thought that this one is perfect with no flaws... Ahh..... Already ordered some accessories for my new device... It's really a shame to read this kind of threads. Hope you guys will find a solution and hope that this won't be a hardware issue.
djbutter said:
I'm also having some issues with the touch screen, but it mainly happens with the keyboard. I like to swipe to type, but lately I've noticed that it gets really jumpy, causing thing errors.
At first i thought it was touchpal so i installed Gboard. Problem still occurs.
I also removed my screen protector and tried did the touchscreen test.
---------- Post added at 07:30 PM ---------- Previous post was at 07:08 PM ----------
I ran the line drawing test a bunch of times and yes, i now do see that mine fails to draw a continuous line on occasion. It only happens in the keyboard (squeezable?) area though.
I'm worried now that edge sense is damaging the touchscreen.
Click to expand...
Click to collapse
Does your keyboard collapse when you are typing? That happens with me. Really frustrating when you are typing quite fast then the keyboard just disappears. Then you end up tapping a link or something that was behind the keyboard. You then need to go back to the page you were on and start typing all over again.
Are you running app killers? Stop boost+ auto. Apps updating from gplay can cause you to be kicked out of the keyboard, it can also pause/stop YouTube vids.
The edge sense system is 2 sensors stuck to the inside of the edge of the device, along the aluminium strips, they shouldn't interfere with the screen at any time.
Sweaty hands and greasy screen can cause the screen to misread your touches and gestures.
Running low on internal memory (sdcard) can cause all sorts of issues. Make sure you ALWAYS have a couple of Gb free.
Try to replicate the problem in test mode.
Beamed in by telepathy
shivadow said:
Are you running app killers? Stop boost+ auto. Apps updating from gplay can cause you to be kicked out of the keyboard, it can also pause/stop YouTube vids.
The edge sense system is 2 sensors stuck to the inside of the edge of the device, along the aluminium strips, they shouldn't interfere with the screen at any time.
Sweaty hands and greasy screen can cause the screen to misread your touches and gestures.
Running low on internal memory (sdcard) can cause all sorts of issues. Make sure you ALWAYS have a couple of Gb free.
Try to replicate the problem in test mode.
Beamed in by telepathy
Click to expand...
Click to collapse
Personally I made sure to address all your points when trying to figure out what is going on. So none of this applies to me.
scotia_rfc said:
Does your keyboard collapse when you are typing? That happens with me. Really frustrating when you are typing quite fast then the keyboard just disappears. Then you end up tapping a link or something that was behind the keyboard. You then need to go back to the page you were on and start typing all over again.
Click to expand...
Click to collapse
It doesn't collapse for me, but i do occasionally have the notification shade pulled down.
dobknobby said:
Exactly same issue here. Very very annoying. As a HTC fanboy I'm quite dissapointed. Phone less than 2 months old. I actually spoke to HTC today, they said they would have to book it in for a repair... Takes up-to 10 business days... I said this is not acceptable! Waiting for a email back.
Click to expand...
Click to collapse
Same here, only I was told 7 to 15 business days. Offered to give c card to have a replacement shipped, but that is no longer an option with HTC.
So when I washed my M9, I was without a device for 2 days, but now that their phone is crap, it's going to be 3-4 weeks.
Unhappy....

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