Hello guys,
I have my At&t version HTC One X for couple days. I notice there's the problem with network connection which happen 3 times already. I cannot connect to the internet even though I still see 2 or 3 bars of signal and 4g logo. My browser or any other apps won't connect to the internet. The problem's solved if I reboot this phone.
Also, I have seen couple times the notification "preparing sim card" even though I didn't turn off the phone, nor remove the sim card from the phone.
Do you guys think it's software problem or hardware problem?
Anybody has the same problem with me?
Should I get a replacement from the store?
Thanks..
First off, there are 2 threads like this in general...one from me.
Second, I called AT&T and HTC on the matter of "preparing sim card" along with a ! in a triangle and "changing restricted access" on the notification bar...they had no idea what was going on. They both told me to return it, it might be the sim reader going bad.
Just take it back to where you bought it and get another one. I did. So far so good. Good luck!
Related
Ok so I am in the UK right now for the summer. Before I left I unlocked my phone and when I got here I went and bought a pay as you go 3 SIM card since they offer all you can use data and all.
The guy at the store said to wait 20 min then call 444 to register the card. After 20 minutes or so I still had no signal on my phone. I went into settings > Wireless > Mobile > Select network and selected 3 but it said "this SIM card could not be registered on this network." Same thing if I selected automatically. So I decided to try a friends Vodaphone pay as you go card in my phone. The Vodaphone card works perfect, I can make calls, send sms, etc.
So I went back to the store the next day to see what they say. The employee put the SIM in her phone and it worked perfect, which means that there is something wrong with my phone.
I went back and decided to unroot then reroot and unlock. After encountering multiple problems with that I have finally gotten back to root and unlock but the 3 SIM card still does not work while the Vodaphone one does.
Is there anything I can do from here to get the 3 SIM to work?
What rom are you using?
sorry forgot to mention that. Right now I am on the stock rom and stock radio. I tried flashing another radio and using the SIM card on Leedroid and RCmix HD and nether of those worked.
Have you try selecting different band like EURO band (may be worth a try )
pakxelaos said:
Have you try selecting different band like EURO band (may be worth a try )
Click to expand...
Click to collapse
not exactly sure what that means, do you have a link handy, please? I am willing to try anything, as long as it does not brick my phone.
Open Phone Dialer
Dial: *#*#4636#*#*
Press Phone Information
Hit Menu
Choose Select Radio Band
Choose EURO Band
Turn on Airplane Mode for about 20 seconds and then turn it off
pakxelaos said:
Open Phone Dialer
Dial: *#*#4636#*#*
Press Phone Information
Hit Menu
Choose Select Radio Band
Choose EURO Band
Turn on Airplane Mode for about 20 seconds and then turn it off
Click to expand...
Click to collapse
No still did not work thanks though for trying. I also restarted the phone, reselected the EURO band and put on airplane mode but still nothing.
Any other suggestions?
dreshden said:
No still did not work thanks though for trying. I also restarted the phone, reselected the EURO band and put on airplane mode but still nothing.
Any other suggestions?
Click to expand...
Click to collapse
Have you tried the 3 SIM in a different phone perchance? It seems like the unlock and the Inspire are working as the Vodafone SIM worked.
I agree, maybe there's something different about that sim that the Inspire can't read it.
id10terrordfw said:
..
It seems like the unlock and the Inspire are working as the Vodafone SIM worked.
Click to expand...
Click to collapse
id10terrordfw said:
Have you tried the 3 SIM in a different phone perchance? It seems like the unlock and the Inspire are working as the Vodafone SIM worked.
Click to expand...
Click to collapse
Yes I took it back into the store to see what they would say/try to get a refund. They store employee put it into her phone and one of her coworker's phones and the it worked fine in their phones. I do know exactly what kind of phones they had since they were for sure Euro only models that I have never seen before but one of them was a Samsung with a touch screen and keyboard, much like a blackberry. Not really relevant to this, I think.
They would not give me a refund since it work in their phones. Which is why I am here stuck with a 3 SIM card and looking for help to get it fixed
Well that at least establishes where the problem is. When you boot the phone with the 3 SIM, does it give a "no sim" error, no signal at all , or no data access(voice/999 still work)?
When I first put in the sim it gives me a popup saying "Unable to detect your SIM card. Please make sure that your SIM card is properly inserted and restart the phone." It gives two options, Shut phone down and Restart. It also says this when I put the Vodaphone card back into the phone. I just have to restart the phone and I will have signal when I have the Vodaphone card in.
So I click restart. After it reboots, I have no signal (grayed out bars with a small 'x' above them). In my notification tray I have 2 new notifications. One saying that my SIM card has changed and another saying there is a sign in error to my gmail account.
If I click on the "SIM car changed" notification it gives me a pop up saying "You have insterted a new SIM card. Your phone will change the following settings according to your SIM card: bookmarks, shortcuts, wallpapers, ringtones, language selections, and input settings. Are you sure you want to replaces these settings on your phone?" Then it gives me 3 options, "Yes" "No, later" and "No."
I do not get any other notifications or error messages after a restart.
Backup your ROM then try flashing cm7 and see what happens, with the 3 SIM in the phone.
Sent from my HTC Inspire 4G using XDA Premium App
Ok I wiped everything and installed nightly #77 with the 3 SIM card in the phone the whole time. It has been 2 hours and I have not taken out the card yet and it is still not receiving service. So I have no idea where to go from here.
If there is nothing else I guess I will just have to suck it up and go spend some more pounds and get a Vodaphone card for myself.
Thanks for the help and if there is anything else you can think of for me to try please, I am open to all suggestions!
dreshden said:
Ok I wiped everything and installed nightly #77 with the 3 SIM card in the phone the whole time. It has been 2 hours and I have not taken out the card yet and it is still not receiving service. So I have no idea where to go from here.
If there is nothing else I guess I will just have to suck it up and go spend some more pounds and get a Vodaphone card for myself.
Thanks for the help and if there is anything else you can think of for me to try please, I am open to all suggestions!
Click to expand...
Click to collapse
If they won't swap it out for you than I would say that is the best bet. I know for a fact that cm7 supports 3. There has to be some other factor affecting it. Did you have the 3 guys try their SIM cards in your phone?
Sent from my HTC Inspire 4G using XDA Premium App
No they did not, that is the only thing. They never put their card into my phone.
*sigh* I was really hoping for unlimited data because that would have been soooo helpful to be able to use maps while wandering the city. I guess this just was not meant to be.
Thank you so much for all the help! I really appreciate it!
Today as soon as I left a 4G area my 3G does not work. I tried everything and I get no internet connection with 3G or 1X. When I go back into a 4G area it works fine. But if I move back into a 3G area I get no internet connection. Do you think my CDMA modem is fried?
Im having a problem with mine in general where as my thunderbolt was fine. Either I have nothing, 3g and most of the time no 4g. Headed to verizon after lunch.
It's most likely your SIM card. Had the same issue and ended up with a replacement phone for no reason. Go get a new SIM from VZ and try it.
This solution may work but definitely couldn't hurt to try. I had the same problem you seem to be having, and flashed all roms and versions of software and still only 4G would work. I thought the 3G was fried and seen very few alternatives online besides new SIM or new phone. Saddened I went to bed with battery out and SIM out and as soon as I popped them in the next morning, 3G was normal and has been normal for weeks now. I can't explain it but it more than likely has something to do with the SIM card like everyone else is saying.
Dont know why but after a few days it actually started working. Thanks to all who tried to help.
Im in a 3g only area right now. Never really had the no data problem, but suddenly I am and my phone freaks out and I sometimes lose signal for 20 mins. I'm pretty sure someone from verizon said told me not to take out the sim card
Sent from my SCH-I510 using XDA App
I had sim card replaced and its still screwed getting replacement sent. They also had me do all kinds of other whack stuff that didnt work.
I lost 3g/internet also and tech support was going to send me another phone, but I tried the new sim card and Bingo. It worked! Thanks for the post, it saved me from having to flash my phone back to stock"for the warranty."
I did all the things they said to do, sim card,format sd card several times and new gmail account. Got replacement phone in and everything is working great so far.
So I've been experiencing intermintent connectivity, "no sim card error" and extremely slow speeds. This is my second gs3 ("Updated" sticker), and I have not rooted or flashed the device.
What options do I have? Should I get replaced again?
Kreeker said:
So I've been experiencing intermintent connectivity, "no sim card error" and extremely slow speeds. This is my second gs3 ("Updated" sticker), and I have not rooted or flashed the device.
What options do I have? Should I get replaced again?
Click to expand...
Click to collapse
I get the same error. I called Verizon to report the problem and they replaced my SIM only for the error to reappear hours later. I would try replacing your SIM, wiping your device, and calling Verizon to report the problem. I've google'd this issue and it seems like a fairly decent amount of people are experiencing this problem. It may have something to do with the area in which you're experiencing this problem, but that is only a guess.
Kreeker said:
So I've been experiencing intermintent connectivity, "no sim card error" and extremely slow speeds. This is my second gs3 ("Updated" sticker), and I have not rooted or flashed the device.
What options do I have? Should I get replaced again?
Click to expand...
Click to collapse
I got this once. I restarted the phone and it went away and hasn't come back yet. Worth a shot at least.
I've had this same problem. Replaced both phone and sim card and nothing helps. I believe whatever is causing this is the same thing causing the notification asking to unlock the sim card on some aosp roms. It seems to only happen in certain locations which leads me to believe that it has something to do with the phone communicating with certain towers or trying to connect in certain specific situations. Unfortunately both verizon and samsung are ignoring the issue and I don't believe it is quite common enough for any developers here to try to fix it. So, I would suggest switching phones if it's not something you think you can live with.
this happened to me last night, I went to a concert in a rural area, the phone was working great until I got to the parking lot, then I had no sms/voice, 4G worked great though.
I am assuming we will never receive a fix for this?
I also had "no sim" errors a few times while using CM10, but nothing like last night, my phone was useless the entire time I was there.
Then as I drove away it magically started working again.
I've got an AT&T One X that I've had for about 2.5 months now. It's all stock ROM and has been working fine up until recently. I've started to randomly get a "SIM not found" error and it says I can only make emergency calls. If I toggle Airplane mode on and off, it typically finds the sim and things work fine for a while. It has happened today 4 times over the course of about 1 hour, so it's getting really frustrating. I already had the sim card replaced the first time it gave me this error, so I'm thinking it's not the sim card causing this, but other than that I'm at a loss.
Has anyone here experienced this and is there anything that I can do to fix the problem? Thanks for your help!
Requested moving to at&t forums.
Sent from my HTC One X
Backup your personal data, and try a factory reset.
Otherwise, if its all stock, and you've tried a different SIM, then you may have hardware failure, such as a broken SIM tray.
I notice lately I have been having sim card errors when I wake up the morning. I am having to restart the phone to get connections working. This was not a problem before is this baseband related or something?
I've had them for a long time and whenever I've talked with T-Mobile, they tell me it's a common issue with the phone.
I read about it quite a lot before getting my S. Apparently the S is kinda sensitive with sim cards.
My card, for example, didnt work at all in the S. I had to get a new one from my provider.
So, Id say you need a new sim card. I wouldnt call it an "issue with the phone", its just picky
I'm on my 5th sims from my provider. Lol it's a know issue, especially with the tmous version. At least that what the tmob tech told me
Sent from my HTC VLE_U using Tapatalk 2