Ok so I am in the UK right now for the summer. Before I left I unlocked my phone and when I got here I went and bought a pay as you go 3 SIM card since they offer all you can use data and all.
The guy at the store said to wait 20 min then call 444 to register the card. After 20 minutes or so I still had no signal on my phone. I went into settings > Wireless > Mobile > Select network and selected 3 but it said "this SIM card could not be registered on this network." Same thing if I selected automatically. So I decided to try a friends Vodaphone pay as you go card in my phone. The Vodaphone card works perfect, I can make calls, send sms, etc.
So I went back to the store the next day to see what they say. The employee put the SIM in her phone and it worked perfect, which means that there is something wrong with my phone.
I went back and decided to unroot then reroot and unlock. After encountering multiple problems with that I have finally gotten back to root and unlock but the 3 SIM card still does not work while the Vodaphone one does.
Is there anything I can do from here to get the 3 SIM to work?
What rom are you using?
sorry forgot to mention that. Right now I am on the stock rom and stock radio. I tried flashing another radio and using the SIM card on Leedroid and RCmix HD and nether of those worked.
Have you try selecting different band like EURO band (may be worth a try )
pakxelaos said:
Have you try selecting different band like EURO band (may be worth a try )
Click to expand...
Click to collapse
not exactly sure what that means, do you have a link handy, please? I am willing to try anything, as long as it does not brick my phone.
Open Phone Dialer
Dial: *#*#4636#*#*
Press Phone Information
Hit Menu
Choose Select Radio Band
Choose EURO Band
Turn on Airplane Mode for about 20 seconds and then turn it off
pakxelaos said:
Open Phone Dialer
Dial: *#*#4636#*#*
Press Phone Information
Hit Menu
Choose Select Radio Band
Choose EURO Band
Turn on Airplane Mode for about 20 seconds and then turn it off
Click to expand...
Click to collapse
No still did not work thanks though for trying. I also restarted the phone, reselected the EURO band and put on airplane mode but still nothing.
Any other suggestions?
dreshden said:
No still did not work thanks though for trying. I also restarted the phone, reselected the EURO band and put on airplane mode but still nothing.
Any other suggestions?
Click to expand...
Click to collapse
Have you tried the 3 SIM in a different phone perchance? It seems like the unlock and the Inspire are working as the Vodafone SIM worked.
I agree, maybe there's something different about that sim that the Inspire can't read it.
id10terrordfw said:
..
It seems like the unlock and the Inspire are working as the Vodafone SIM worked.
Click to expand...
Click to collapse
id10terrordfw said:
Have you tried the 3 SIM in a different phone perchance? It seems like the unlock and the Inspire are working as the Vodafone SIM worked.
Click to expand...
Click to collapse
Yes I took it back into the store to see what they would say/try to get a refund. They store employee put it into her phone and one of her coworker's phones and the it worked fine in their phones. I do know exactly what kind of phones they had since they were for sure Euro only models that I have never seen before but one of them was a Samsung with a touch screen and keyboard, much like a blackberry. Not really relevant to this, I think.
They would not give me a refund since it work in their phones. Which is why I am here stuck with a 3 SIM card and looking for help to get it fixed
Well that at least establishes where the problem is. When you boot the phone with the 3 SIM, does it give a "no sim" error, no signal at all , or no data access(voice/999 still work)?
When I first put in the sim it gives me a popup saying "Unable to detect your SIM card. Please make sure that your SIM card is properly inserted and restart the phone." It gives two options, Shut phone down and Restart. It also says this when I put the Vodaphone card back into the phone. I just have to restart the phone and I will have signal when I have the Vodaphone card in.
So I click restart. After it reboots, I have no signal (grayed out bars with a small 'x' above them). In my notification tray I have 2 new notifications. One saying that my SIM card has changed and another saying there is a sign in error to my gmail account.
If I click on the "SIM car changed" notification it gives me a pop up saying "You have insterted a new SIM card. Your phone will change the following settings according to your SIM card: bookmarks, shortcuts, wallpapers, ringtones, language selections, and input settings. Are you sure you want to replaces these settings on your phone?" Then it gives me 3 options, "Yes" "No, later" and "No."
I do not get any other notifications or error messages after a restart.
Backup your ROM then try flashing cm7 and see what happens, with the 3 SIM in the phone.
Sent from my HTC Inspire 4G using XDA Premium App
Ok I wiped everything and installed nightly #77 with the 3 SIM card in the phone the whole time. It has been 2 hours and I have not taken out the card yet and it is still not receiving service. So I have no idea where to go from here.
If there is nothing else I guess I will just have to suck it up and go spend some more pounds and get a Vodaphone card for myself.
Thanks for the help and if there is anything else you can think of for me to try please, I am open to all suggestions!
dreshden said:
Ok I wiped everything and installed nightly #77 with the 3 SIM card in the phone the whole time. It has been 2 hours and I have not taken out the card yet and it is still not receiving service. So I have no idea where to go from here.
If there is nothing else I guess I will just have to suck it up and go spend some more pounds and get a Vodaphone card for myself.
Thanks for the help and if there is anything else you can think of for me to try please, I am open to all suggestions!
Click to expand...
Click to collapse
If they won't swap it out for you than I would say that is the best bet. I know for a fact that cm7 supports 3. There has to be some other factor affecting it. Did you have the 3 guys try their SIM cards in your phone?
Sent from my HTC Inspire 4G using XDA Premium App
No they did not, that is the only thing. They never put their card into my phone.
*sigh* I was really hoping for unlimited data because that would have been soooo helpful to be able to use maps while wandering the city. I guess this just was not meant to be.
Thank you so much for all the help! I really appreciate it!
Related
Hello, I purchased a galaxy tab 7 plus in Hong Kong. All work great until 2 days ago, I inserted another Sim card then it now says no Sim card. I tried with several other Sim cards but no luck, I did a factory reset, flashed with firmware from Sam mobile but still no luck, I don't know what else to do before I send it to Samsung for repair that gonna be expensive, help is greatly wanted, thank you.
Sent from my GT-I9100 using XDA
Try to insert the sim card with the tablet on. Does it restart? If not are you sure you are inserting it with the correct side?
Hello, thanks for the answer, I tried all that already, anyway the Sim only fit in one position so you cannot take wrong.
The tab restarts when inserting card yes.
I tried also taking the battery out for 10 mins... Clean the head of the Sim compartment but no luck.
Sent from my GT-I9100 using XDA
You took the battery out? how did you do it?
P_
sim card
pakalrtb said:
You took the battery out? how did you do it?
P_
Click to expand...
Click to collapse
Just removed the back by pushing under the sd card slot then inserted a flat tool to unclip the lid, then removed the batery connector.
However i still have the issue, its driving me crazy as it is my working tool...
does the original SIM still work in it?
perhaps try flashing original & latest frimware updates for new/different modem.
I know one chinese version of tab plus has locked bootloaded dud to China's restrictions, I would not be surprised if they have locked down modem as well.
And for the heck of it you could always try Galaxy S Unlock app, to be certain you're unlocked.
Strongly suggest backing up /EFS folder (twice) just in case.
Thanks for the suggestion, I flashed the device twice already but there is only one file. Could you direct me to the files you are referring to please I'll take a look when I'm back home, thanks again.
Sent from my GT-I9100 using XDA
I would try EVERYTHING else before flashing a new modem. Toggle airplane mode. disable/enable packet data, etc.
First, does the original SIM still work?
If so I would give the Galaxy S Unlock a shot for the heck of it.
These other SIMs have you tried them in other devices to either make sure they work or activate them?
did you purchase device on a SIM contract??
sim issue
The original sim does work, i have put it in other phones and it works fine, i have also tried other sim but still same issue, message still say "please insert sim card"
I have purchased the tab sim free in hk so no, no contract, it did work fine since december until 2 days ago where i input a data only sim card, when i insert sim card it does reboot, meaning it detects the card in the socket but thats it.
Concerning Galaxy S Unlock my tab is not rooted i have used only legit firmware until now so im not sure about that.
PS: looking at my phone servie status it says:
Service State: Out of service
Are you sure you havent been sold a bad or expired sim card?
Id try to give samsung customer support a call at least, they will probably tell you to send it to them anyway.
Can you try exchanging this for another one where you puchased it?
Well, i bought it during my holidays in hk but i live in norway, so... bit difficult to chage it, the sim card works just fine in other devices so it should work in tab.
I tried the galaxy s unlock and during step 1 it says error for efs backup, so either because im not rooted or because my efs is corrupted.
Probably because youre not rooted.
Im wondering if the SIM could be from a small provider which isnt recognized by the device?
It should at least dected then say something like network provider unrecognized, etc.
I really dont what to say.
I would keep trying other sims, try to get a 5$ pre pay from a major carrier like O2, 3, tmobile, etc. not sure what carriers you have over there.
Well i use Telenor which is the biggest and also quite big in europe, i will call customer service tomorrow and hear what they say, but i fear its gonna rip my pockets...
richardfv said:
Well i use Telenor which is the biggest and also quite big in europe, i will call customer service tomorrow and hear what they say, but i fear its gonna rip my pockets...
Click to expand...
Click to collapse
did you push the simcard all the way to the bottom of the slot?
I need a pen to push it....so I wonder if you insert your sim card properly.
dannyyung said:
did you push the simcard all the way to the bottom of the slot?
I need a pen to push it....so I wonder if you insert your sim card properly.
Click to expand...
Click to collapse
yes, since the first time, repair shop said they cannot help since device has been purchased in hong kong...
No solutions until today...
Solved
After dismantling the tab completely (hard work guys...) i confirm that the sim card reader is defect, the cushions that reads the card did not press completely on it so i applied a temporary fix by adding an extra layer to thicken the card so it can press correctly on the cushions. I did try this fix before with the tablet in one piece, however i could not get it to work correctly.
Anyway thanks for your help and i'm happy that i can use it again
Hello, I bought a SIM card from straight talk hoping to use it on my merge because I have seen people online that says I can do that as long as i have my SIM card unlocked. But after I got the card activated and put it in my phone it don't work. I try changing to GSM and using their APN but I have no signal, the mobile network just stays unchecked and I cannot check it. After a few minutes my phone suggests switching over to global mode and i do have mobile signal then but still no connection with anything. I called the straight talk woman and she told me it only works with AT&T or T-Mobile phones but it just don't make any sense to me that you have to have one of those previous carious just to get them as a new carrier? Am I missing something here?
Fixed
deathknight842 said:
Hello, I bought a SIM card from straight talk hoping to use it on my merge because I have seen people online that says I can do that as long as i have my SIM card unlocked. But after I got the card activated and put it in my phone it don't work. I try changing to GSM and using their APN but I have no signal, the mobile network just stays unchecked and I cannot check it. After a few minutes my phone suggests switching over to global mode and i do have mobile signal then but still no connection with anything. I called the straight talk woman and she told me it only works with AT&T or T-Mobile phones but it just don't make any sense to me that you have to have one of those previous carious just to get them as a new carrier? Am I missing something here?
Click to expand...
Click to collapse
Thanks to the helpful people over at 2fastroms and their quick response I found out that you have to have the 1.06.00.0910 verizon radio flashed to your system. You have to install the radio in the boot-loader and not the recovery menu, it took me a minute to figure that one out. Just informing anyone that has the same problem as me because I could not find it anywhere else on the web. Anyway credit to jianC for the help.
Hey Guys purchase the 16GB oneplus one from china, I use 3g Tmobile, and tryed vodaphone also but Can not get any signal!
Going to the network it comes up with EE,EE, Vodaphone, 3 Ect, I click on them and all of them say 'your sim card does not allow a connection to this network' really frustrating, tried entering apns manually but as soon as i save it dissapears, tryed everything, resetting, reflashing 11s, Other people have bougth the chinese one and works fine in the uk, mine will not budge!
Also tried new sims cards ect, please help me save my paperweight
Whelan189 said:
Hey Guys purchase the 16GB oneplus one from china, I use 3g Tmobile, and tryed vodaphone also but Can not get any signal!
Going to the network it comes up with EE,EE, Vodaphone, 3 Ect, I click on them and all of them say 'your sim card does not allow a connection to this network' really frustrating, tried entering apns manually but as soon as i save it dissapears, tryed everything, resetting, reflashing 11s, Other people have bougth the chinese one and works fine in the uk, mine will not budge!
Also tried new sims cards ect, please help me save my paperweight
Click to expand...
Click to collapse
Which is why you shouldn't purchase a non compatible phone, for use in another area?
This is why you shouldn't buy this phone from the scalpers. The chinese version does not support many of the worldwide bands that the "global" version of the phone does. My advice would be to try to sell it to someone who can use it and sign up on the OnePlus forums and wait for an invite for the CM version which supports the bands you need.
Get a new sim, sounds like an old sim that doesn't have the updated CellID info in it.
I had to change my 3 sim when I had my SGS4 as it wouldn't register because it was too old.
Sent from Uranus via OnePlus
Whelan189 said:
'your sim card does not allow a connection to this network' really frustrating, tried entering apns manually but as soon as i save it dissapears, tryed everything, resetting, reflashing 11s
Click to expand...
Click to collapse
I had that happen to me on the interational one and felt quite dumb afterwards...
Make sure the SIM card tray is rotated DOWN so that the contacts on the sim card look to the back of the phone.
It will fit both ways (imho a very strange design choice) but with a tiny little space left when rotated the wrong way.
In other words: turn the phone on it's screen before inserting the sim card facing you.
I have _NO_ clue why the phone thinks it has a SIM card when obviously it cannot access it...
d4fseeker said:
I had that happen to me on the interational one and felt quite dumb afterwards...
Make sure the SIM card tray is rotated DOWN so that the contacts on the sim card look to the back of the phone.
It will fit both ways (imho a very strange design choice) but with a tiny little space left when rotated the wrong way.
In other words: turn the phone on it's screen before inserting the sim card facing you.
I have _NO_ clue why the phone thinks it has a SIM card when obviously it cannot access it...
Click to expand...
Click to collapse
OMG
I LOVE YOU MAN
i tried everything:L how silly is the design, i though i was going to hve to make a loss hhaha cba to send back to china thanks so much
this is why xda is the best thread
I've been using my 3G mobile connection for quite a while now.
Well, WAS using, someday, it suddenly stopped working. I thought it was because I exceeded my 250mb limit but, unfortunately, it wasn't that.
It usually showed up 'H' and had a fairly nice download speed, but now it only shows E and has a tremendously bad download speed.
So, after figuring out it wasn't my plan having its limit exceeded, I decided to try somethings to fix it. At the time I was using the most recent CM11 nightly.
I did a wipe and installed the latest snapshot. Didn't work.
I tried configuring the APN, exactly like my parent's Moto G, and had no luck.
And then now, as a last resort, did a COMPLETE wipe(including internal storage), and flashed the latest Android L ROM available.
Nothing worked, at all, actually.
I've also tried inserting my SIM card to my mother's Lumia 720. It worked as it should. Showed up 'H'. Her functioning SIM card also didn't work on my cellphone.
I'm getting desperate.
I live in Brazil, and my mobile operator is "Oi"
call your operator. you are getting edge, "E". thats very slow data speeds! also, look in tbe main settings, mobile networks. what is it set for.. lte, 3G, or 2G?
simms22 said:
call your operator. you are getting edge, "E". thats very slow data speeds! also, look in tbe main settings, mobile networks. what is it set for.. lte, 3G, or 2G?
Click to expand...
Click to collapse
As I said, the SIM card works properly on another cellphone, and other SIM cards don't work on mine. The network is set for 4G.
The problem is on the cellphone, that's for sure. I ran out of ideas so I decided to post here.
otaviomad said:
As I said, the SIM card works properly on another cellphone, and other SIM cards don't work on mine. The network is set for 4G.
The problem is on the cellphone, that's for sure. I ran out of ideas so I decided to post here.
Click to expand...
Click to collapse
try this.. dial *#*#4636#*#*, then press phone info, then change the lte/gsm to wcdma preferred. this will prefer 3G(not lte). btw, have you tried calling your operator? it can just be how they have you set up in their system now.
simms22 said:
try this.. dial *#*#4636#*#*, then press phone info, then change the lte/gsm to wcdma preferred. this will prefer 3G(not lte). btw, have you tried calling your operator? it can just be how they have you set up in their system now.
Click to expand...
Click to collapse
I did call my operator, but they told me to try the SIM card on another phone to see if it works and it worked. They didn't have anything to do.
Also, I've tried configuring that, still shows E. If I choose "Only WCDMA", my network goes unavailable.
otaviomad said:
I did call my operator, but they told me to try the SIM card on another phone to see if it works and it worked. They didn't have anything to do.
Click to expand...
Click to collapse
did you try the *#*#4636#*#*?
if its fine with the other sim card, then its not your phone. you might need a new sim card.
simms22 said:
did you try the *#*#4636#*#*?
if its fine with the other sim card, then its not your phone. you might need a new sim card.
Click to expand...
Click to collapse
I tried the SIM card on ANOTHER phone, the one I'm using on my phone, on another one. It worked.
otaviomad said:
I tried the SIM card on ANOTHER phone, the one I'm using on my phone, on another one. It worked.
Click to expand...
Click to collapse
dont know what to tell you, honestly. you tried another sim card in your phone, and it works. you tried your sim card in another phone, and it works. but your sim card doesnt work properly in your phone.. it should be working in your phone as well then, unless you do not have a 3G signal around you. personally, id just ask them for a new sim card, just in case.
simms22 said:
dont know what to tell you, honestly. you tried another sim card in your phone, and it works. you tried your sim card in another phone, and it works. but your sim card doesnt work properly in your phone.. it should be working in your phone as well then, unless you do not have a 3G signal around you. personally, id just ask them for a new sim card, just in case.
Click to expand...
Click to collapse
No no, I tried another SIM card on my phone and it didn't work. It's all about the phone, not the sim card.
otaviomad said:
No no, I tried another SIM card on my phone and it didn't work. It's all about the phone, not the sim card.
Click to expand...
Click to collapse
oh, ok. the sim reader could have broken(somehow). thats actually a fairly common issue. can you get an exchange? where did you buy yours?
simms22 said:
oh, ok. the sim reader could have broken(somehow). thats actually a fairly common issue. can you get an exchange? where did you buy yours?
Click to expand...
Click to collapse
I bought it from the internet. I don't think I can get an exchange.
UPDATE:
I've figured out the problem. It's the signal. When the H signal isn't strong enough, it goes to E. I was on another place on my city today and there H was working, and exactly when I got back, the signal started being EDGE.
Now, I've tried flashing another radio. I just downloaded the ZIP and flashed. Note that I am on Android L. It still has the same problem. Now I ask, how may I fix this?
I have the 920F model and activated it with a UK sim a few months ago.. Have been using a US sim for the past 2 weeks, but today I went into an area with no service for a bit. Went back into an area with service and suddenly it says 'Not registered on network' when I go to make a call and 'No SIM card'.
I have gone into flight mode, cleaned and checked SIM (not a problem with the card), and then when I went to check the APN settings I noticed there was no way to get into my 'Mobile Network' settings! Its just gone!
Is it possible that it has reverted back to the European region lock and is awaiting a European SIM to be inserted before I can re-insert my US?
If it is a region lock, is there anyway to unlock it without using a European SIM as I no longer have mine and dont have quick access to one either.
Any help is appreciated. Hoping there is an easier fix.
I think airplane mode disables that menu. Did you try to take it out of airplane mode again before looking for the menu?
cawith said:
I think airplane mode disables that menu. Did you try to take it out of airplane mode again before looking for the menu?
Click to expand...
Click to collapse
Yeah, its not in flight mode anymore. I think it might be a region-lock issue but no way of knowing until I can get my hands on a UK sim!
amber12129 said:
I have the 920F model and activated it with a UK sim a few months ago.. Have been using a US sim for the past 2 weeks, but today I went into an area with no service for a bit. Went back into an area with service and suddenly it says 'Not registered on network' when I go to make a call and 'No SIM card'.
I have gone into flight mode, cleaned and checked SIM (not a problem with the card), and then when I went to check the APN settings I noticed there was no way to get into my 'Mobile Network' settings! Its just gone!
Is it possible that it has reverted back to the European region lock and is awaiting a European SIM to be inserted before I can re-insert my US?
If it is a region lock, is there anyway to unlock it without using a European SIM as I no longer have mine and dont have quick access to one either.
Any help is appreciated. Hoping there is an easier fix.
Click to expand...
Click to collapse
Im currently having the same problem with my 920f. I dont think it is region lovk because i am using mine in the same region that it was produced for. If you have fixed the issue pls tell me how you did it. I also noticed that whenever you connect it to the pc, it is not being recognised.
Khaliboy07 said:
Im currently having the same problem with my 920f. I dont think it is region lovk because i am using mine in the same region that it was produced for. If you have fixed the issue pls tell me how you did it. I also noticed that whenever you connect it to the pc, it is not being recognised.
Click to expand...
Click to collapse
Mine does connect to my PC. Haven't found a fix though - going round and round with Samsung and they say I have to bring it into a UK Samsung centre but I'm now in the US!
Going crazy!
Khaliboy07 said:
Im currently having the same problem with my 920f. I dont think it is region lovk because i am using mine in the same region that it was produced for. If you have fixed the issue pls tell me how you did it. I also noticed that whenever you connect it to the pc, it is not being recognised.
Click to expand...
Click to collapse
If you go into your settings, under 'connections' does Mobile Networks appear? Try checking your APN Settings if so.
Has anyone found soution to this issue, and how did you fix it?
I am facing the same issue with my Galaxy S7 Edge (dual Sim) as i was traveling to another country (Europe). My phone is unlocked. I had to reboot in order to get back the "Mobile Networks" option.
geovass said:
I am facing the same issue with my Galaxy S7 Edge (dual Sim) as i was traveling to another country (Europe). My phone is unlocked. I had to reboot in order to get back the "Mobile Networks" option.
Click to expand...
Click to collapse
Sadly reboot did not help me, same as different modem, radio, firmware, SIM card...
Still have no solution to this, if anyone can solve it, ill buy him a beer.
Same issue
Hi,
I currently have the same issue and I don't know what to do! Did you find any solution? I am really confused.
check if your imei is still good
amber12129 said:
I have the 920F model and activated it with a UK sim a few months ago.. Have been using a US sim for the past 2 weeks, but today I went into an area with no service for a bit. Went back into an area with service and suddenly it says 'Not registered on network' when I go to make a call and 'No SIM card'.
I have gone into flight mode, cleaned and checked SIM (not a problem with the card), and then when I went to check the APN settings I noticed there was no way to get into my 'Mobile Network' settings! Its just gone!
Is it possible that it has reverted back to the European region lock and is awaiting a European SIM to be inserted before I can re-insert my US?
If it is a region lock, is there anyway to unlock it without using a European SIM as I no longer have mine and dont have quick access to one either.
Any help is appreciated. Hoping there is an easier fix.
Click to expand...
Click to collapse
Depends on whether your phone has an imei, and whether you have to unlock it.
filiphch said:
check if your imei is still good
Click to expand...
Click to collapse
SN and IMEI is good in about the phone, when dialing *#06#, and in service mode (*#0011#) says IMEI: OK.
As for sw, I don`t see anything that is not good, anymore.
For half a year I am trying to find a solution to this issue, tried almost everything, even writing clean cert.
Last thing I am going to try is sim reader replacement, at the begining of next month, and see if that will help.
any progress on the issue? im having the exact problem,was using it one day and it just started saying 'no sim card' inserted even tho when i put in a sim it says 'sim card added' but right after goes back to saying 'no sim card inserted' , plus the mobile networks option had disappeared from settings. also, mine does not connect to my computer and it charges slow. my technician diagnosed it as either the mother board issue or the usb port and sim card reader issues respectively. will try a factory rest and see if that's any help.
*update* factory reset did not help.
I just upgraded to 6.0.1, canadian G920W8, I put it in airplane mode, I removed airplane mode and the cell network never got back up.
Thoughts?
I was able to get my connectivity back after a factory reset from the recovery partition. I am now afraid to push on "airplane mode" as I fear I will be locked out of service again...
factory reset did not work for me, tried both from recovery and settings, any other solution?
Hello!
I'm having the same problem. Is anyone who tried the software downgrade to lollipop??
I tried both Lolipop and Marshmallow, still the same..
anyone figured this out ? I have exact problem on my sm-g930f.