Had trouble with Endomondo not recording routes properly on the wifes phone, same with My Tracks. Last night she tried to use the Google Nav and it just hung getting driving directions and the GPS logo flashing.
I tried playiung with the GPS in the garden and it locked quickly enough
Theorey is that if she starts moving, running or driving before the GPS locks then it fails to lock at all. Never had such troubles with other HTC phones.
Suspect a faulty phone, what do others think? Anyone else seen similar?
It's UK phone on Orange, she's going to call them later it's a day short of a month old but the GPS has never worked properly.
Sounds like antenna troubles. Try to get a replacement or a repair.
orange replaced the phone next day, that had a fault where the soft keys went dead. She's now on her 3rd One S, see how this goes! Hassle free service by Orange though
Well, on the third phone and the tracking using endomondo is still hopeless. very frustrating. Recorded a load of straight lines between points today, not had this with 2 HTC Deisre's or my Sensation.
I had no issues at all with my Endomondo or any other GPS app as well as not having any with my Desire.
I took her phone with me last night and tried to log my ride using Strava, see if a different app made a difference. Set it going before I let the house and set my Sensation going on Endomondo. My phone tracked the ride perfectly, hers only track the last 4km..
Frustrating, I guess another call to Orange for a 4th phone to try, is the quality really this iffy...
Here is a thread about replacing the APN (using setting, Mobile Network, Access Point Names) - http://forum.xda-developers.com/showthread.php?t=1652084. It was mentioned that this would help with not losing data while using GPS. I believe that thread dealt with the T-Mobile US version, but it may be worth a try.
Related
Ok so this has happened every night I have had the Captivate (3 nights), I go to bed at night and in the morning where my signal bar should be I have a circle with a slash through it (no network). When I go to bed I will have like 2-4 bars of service but something must happen and I lose all network functionality. I have to restart the phone which solves the problem but is a serious pain. This also happens sometimes randomly throughout the day.
Any ideas if this is a common problem with all Captivates or if it is a hardware or software issue?
I like this phone and if I can get it to work properly I love it more than my iphone but not getting service is a buzz kill and I will return it. (Bought it unsubsidized for $500 because I couldn't deal with my iphone anymore)
Note: I live in Tampa which generally has good AT&T service and have had no other problems with other phones
Did you turn off the phone and remove the sim card for a few minutes?? According to an at&t rep doing that solves network issues.
The problem I had today was that the phone showed full bars, but I couldn't send a text or make calls. I took the reps advice and it's fine for now.
Well I will give that a try tonight and see how it goes and post back tomorrow with my results. I really love everything. Else about this phone and would be a shame of I had to get rid of it because of silly antenna issues. Thanks for the advice!
Sent from my SAMSUNG-SGH-I897 using XDA App
Are you sure you don't have any power saving apps on that are turning off the radio after a few hours? Did it happen when it was stock with no programs installed? Might try and flash it back to stock and see if that solves the problem.
Otherwise you could always walk into an AT&T store and ask for another one and see if it still happens.
Well last night it did the same thing after removing the sim for about 10 minutes before bed.
And as far as knowing if it did this before I rooted it.....well...I owned the phone for maybe 10 minutes after unboxing it before I rooted it. So I have no idea if it is because it is rooted. I don't have any apps on it for power saving purposes and nothing should be killing the radio. Problem is that it isn't like airport mode is on...its completely out of service and the only way to get service back is to reboot. Turning the radios on and then off again while the phone is on won't work...it must be a reboot.
I will probably end up returning it and trying one more Captivate before I look else where for a new phone. But after seeing this screen it would be hard to look at any other phone twice.
iphone4 would be a good screen alternative
ur antenna issue is unique and a new phone will probably fix it. id get that sim replaced too.
The new iPhone would be ok...but I can't go back to an iPhone. I have had 4 of them (2 first gens) and I am so bored of them. And I know people rave about the iPhones new screen but side by side with this phone I would take the extra screen real estate anyway.
And I did consider getting a new sim card too. I think I will wait until towards the end of my 30 day return policy and trade in for a new one.
Thanks for all the help guys
koppelmanwj said:
Ok so this has happened every night I have had the Captivate (3 nights), I go to bed at night and in the morning where my signal bar should be I have a circle with a slash through it (no network). When I go to bed I will have like 2-4 bars of service but something must happen and I lose all network functionality. I have to restart the phone which solves the problem but is a serious pain. This also happens sometimes randomly throughout the day.
Any ideas if this is a common problem with all Captivates or if it is a hardware or software issue?
I like this phone and if I can get it to work properly I love it more than my iphone but not getting service is a buzz kill and I will return it. (Bought it unsubsidized for $500 because I couldn't deal with my iphone anymore)
Note: I live in Tampa which generally has good AT&T service and have had no other problems with other phones
Click to expand...
Click to collapse
I've had mine since July 18th and had never have this happen...till this morning. When I pulled it off charger I noticed the signal meter what a circle with a slash. Well, I dont get great reception in my apartment so it didnt phase me until I was on my way to work and still didnt have a signal. So, I turned it off and back on and then it had a signal. So I dont know what was up with that. I'll keep an eye on it tomorrow to see if its something thats going to happen regularly.
Hmmm...so I'm not the only one having this problem. Yeah I don't get superb service in my apartment but I have also never really had any other network problems with other phones.
Wonder if there is something that kills the network if you don't have a decent signal for a certain period of time. I just wish it wasn't everyday. On the brightside nobody will wake me up with emails or texts or calls.
Sent from my SAMSUNG-SGH-I897 using XDA App
I use cardio trainer to log distance when running etc. I used it daily when I got the phone in March and it worked great. Then in May it started not locking to my location. Now it doesn’t work at all. I have updated my phone and it still does not work.
I live in an area with a lot of tall trees. It seems like it stopped working when the leaves came out. Is the GPS on this phone that bad that it can’t lock through leaves? My old droid never had that problem and I used the very same program on it all last year.
Anything I can do to make the GPS work better?
HawkStream said:
I use cardio trainer to log distance when running etc. I used it daily when I got the phone in March and it worked great. Then in May it started not locking to my location. Now it doesn’t work at all. I have updated my phone and it still does not work.
I live in an area with a lot of tall trees. It seems like it stopped working when the leaves came out. Is the GPS on this phone that bad that it can’t lock through leaves? My old droid never had that problem and I used the very same program on it all last year.
Anything I can do to make the GPS work better?
Click to expand...
Click to collapse
There are a number of threads on XDA and other forums about this issue--a Google search for "htc thunderbolt gps issues" will yield a long list of discussions. I've had excellent results, irrespective of which radio / ROM I'm using with the GPS Status/Tools app available from the Market.
Yup tried that and it did not help at all. Just ran 2 miles and Cardio Trainer said I went .4 miles. This phone sucks... If there is nothing that will fix this I'm going back to Verizon and make them give me a new phone.
It was probably just using cell towers, not true GPS.
Get the app "GPS Status" from the market.
Go to 'menu/tools'. Then manage a-GPS. Do a reset, then do a download.
Now go outdoors for a LONG while with GPS status running. It should start receiving and cataloging satellites. If you aren't seeing over 6 satellites and better then 8 meters accuracy, it is broken. Get it replaced by VZW.
If it is broken would a new TB fix it or should i just get a new Droid? I have been less than impressed with all the issues of the TB so far. Also how it still doesn’t have Netflix when so many other phones do.
Ok I did that... It found as many as 8 sats and had an error or 3m. So I will try cardio trainer again and see if it now works.
I just got my sensation yesterday, coming from the G2x, my gps lock when using google maps/navigation takes more than 10 minutes to lock. I turn in in landscape mode loses data connection as well. Anyone else experiencing very slow gps locks? My g2 was instant
Something is wrong. Mine takes about 20-30 sec.
Return it
Sent from my HTC Sensation Z710e using XDA App
Same exact thing here except for the data issue, on my second device and its nothing like my G2. Have you Tested other areas? Use gps test (by Chartcross Limited) and see your signal strength and how many satellites you can connect to.
My G2 can see 12 in a few sec
My Sensation only sees 3-0 at poor signal
Don't really have an option to return it cause I purchased it off of craigslist, and I use Simple Mobile. So I don't even have a T-Mobile account. Unless someone knows a work around this, I am forced to send it to HTC for "repair".
Just got my Sensation yesterday. First thing I tested was GPS. My heart sank when it saw zero sats outside. Tried various test apps, Google Maps, etc., checked and double checked settings, rebooted several times. Nothing. The GPS icon never even showed in the notification bar. Was about to box it up to send back and decided to pop the battery out. Rebooted, and bingo! Excellent signal strength even indoors, very quick locks, typically accurate to under 15 ft, and very stable map location. As close to perfect GPS as I had hoped for. Coming from the Vibrant GPS fiasco I'm VERY happy.
wish I could say the same about mine
mariopm2005 said:
wish I could say the same about mine
Click to expand...
Click to collapse
Did you download GPS test from the market and use the calibration tools? It could help. Or you can also try pulling the battery (old BB trick) instead of restarting to see if that helps. Keep your head up.
I got mine yesterday and had the same experience. I fixed it as follows:
SETTINGS->LOCATION -> Make sure "Use Wireless Networks" is UNCHECKED
Since unchecking that option, my locks are much faster.
However I turned WiFi Calling on and it started behaving like before. Never seeing satellites, minutes for lock.
I turned off WiFi Calling and now I get <10sec lock again.
Sounds like a software issue that HTC needs to figure out.
Let me know if anyone has success with this.
Did you try it out inside?
I just went outside and it's pretty cloudy and got 5locks in 3seconds and 10locks in under 10 seconds.
So there is something wrong or you are doing something wrong
Have had my One S (black) since a week now.
On few occasions so far, I've noticed intermittent radio drop outs. The phone suddenly looses network (3G/2G) reception for certain amount of time (5-10 minutes). Along with that, GPS reception is also stopped.
This has happened couple of times so far, both times when using GPS-intensive application like GPS Status or Blitzer.de running in the foreground.
Flipping Airplane mode (on/off) will remedy the situation.
Anyone else experiencing something similar? Apart from this issue, the phone is working flawlessly.
Thanks,
G.
Yes i'm having this problem. Getting my phone replaced so hoping its a dodgy phone.
I even did a factory reset incase it was an app i'd installed causing the issue.
Thanks. Let me know if the replacement will work better.
Also, if you have found a way to replicate this, so I can show it at the shop, please let me know.
As for others - can anyone share their experience using apps like GPS status, Google Navigation, etc... and possible drop-outs using them?
Thanks,
g.
mardon85 said:
Yes i'm having this problem. Getting my phone replaced so hoping its a dodgy phone.
I even did a factory reset incase it was an app i'd installed causing the issue.
Click to expand...
Click to collapse
Mine doesn't seem to be GPS related so there is still a chance it could be my network playing up and not the phone (although I did ring and ask, and they said all was fine). Im in Manchester new and i'm having issues, back on the Wirral last weekend it was 100% fine. I will monitor the situation.
i hope it is a dodgy phone, Im receiving mine any time now... As a replacement for my Sensation which suffered terrible signal / wifi issues due to the antenna design..
I really hope its not the same on this phone, I will be gutted !
azzledazzle said:
i hope it is a dodgy phone, Im receiving mine any time now... As a replacement for my Sensation which suffered terrible signal / wifi issues due to the antenna design..
I really hope its not the same on this phone, I will be gutted !
Click to expand...
Click to collapse
Any news on this I am using Waze as a sat nav and have noticed that I am getting gps drop outs whilst using it ?
Ben
Just finished a call with the customer-satisfaction team in HTC Europe.
I left them poor feedback after several email support sessions about this networking issue (signal drop, signal switching 3G/H, WiFi issues + BT + GPS) and they called me to check why.
I repeated the details already spread here in the forum and was advised to do a factory reset.
I mentioned the fact that several users have already tried that with no success so she proposed me to send it back for repair.
She couldn't let me know when an OTA will be sent.
It seems as if they either play "stupid" or really don't know anything.
Iv had the AT&T One X since the 4th and so far I love it! I haven't had any wifi issues or bootloops or anything, the only problem I'm having is the phone will randomly lose signal completely (0 bars, little x next to the signal) and wont get it back unless I put it into airplane mode and turn it back off, or reboot the phone. In the 6 days Iv had it it's lost signal 3 times, once on the road where I normally get at least 3-4 bars, and the other 2 happened at some point over night while I was asleep. Has anyone else been having this problem? Also do you think it's a software/radio problem that can be fixed in a update, or would it be hardware in which case I should take it to the store and exchange for a new one.
I've had this problem myself. Had the phone for 19 days now and I think it's happened to me 3 or 4 times.
I can guarantee it's fixable with a software update, even if the problem is hardware-related. At the very least, the software could detect the lack of signal and automatically cycle in and out of airplane mode to fix the problem without user interaction. But I'm sure whatever fix we get will be much more reliable than that.
WHEN we get the fix is another question...
Thanks for the reply. I figured it might be a software issue since you can cycle airplane mode and get it back and I don't really want to take it down to the AT&T store for an exchange in fear I wined up not able to set up gvoice or start getting wifi issues and the like lol. so far the signal drops are far and few in between making it an annoying issue rather than a critical one, and I read we've got root now so even if HTC/AT&T twiddle their thumbs and pretend nothings wrong I'm sure the community can save the day lol
I would swap it out Azure. My first HOX did exactly this, and I saw it reported elsewhere on a number of other devices. To me that says it's most likely a bad radio flash on some handsets. I suppose you could try and flash the RUU that was posted, as it most likely includes the radio as well.
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts. My replacement works much better (or rather, how it should've from the beginning).
agentdr8 said:
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts.
Click to expand...
Click to collapse
Was this problem intermittent?
My phone has been doing this randomly, except it never went to voicemails, just hung up after like 30 seconds.
Wondering if I should switch it out also.
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
usfslacker said:
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I never thought about the sim card being a possible problem...might run up to the store when I get the chance and swap my sim out and see if that fixes it, if not I'll just swap the device out and hope all's well
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
Yeah it's only happened to me twice since I got it on the 4th... it'll be very hard for me to convince them that there's an issue haha... maybe I'll head down there if it happens at a time when I'm not in class or something. I'm sure if I mention returning it/their policy I'll get a swap.
agentdr8 said:
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
Click to expand...
Click to collapse
next time my phone drops signal I'll take it into the store and see about a sim swap in hopes that'll fix the issue if not then I'll reluctantly swap the unit out (I've grown rather attached to this one xD)
**EDIT**
strange...woke up today and my phone completely lost signal again, normally there's a few days between each event but this is the first time it's happened twice in a row =\
So it happened again, I'm going to go get it switched... but it says on the Mobile network section of settings, "Disconnected because service is unavailable."
There is clearly almost full signal strength, and I have never been without service where I live.
I was expereincing constant network drops all of yesterday due to an outage. However, it's back to normal for me today. So it may be possible there's an outage near you as well.
I think it is more AT&T than your phone. I was in down town buffalo at a swim meet with 5 bars of hspa+ on my blackberry bold that has a great radio. I had data but it was slow dial up slow. There were maybe 100-200 people at the meet and it was at a community college. The only other time I had this was when I was in a car that was driving by the buffalo bills stadium. Voice worked but I had no data. I guess too many people using their cell phones.
Definitely not AT&T, my SE Xperia x10 worked perfectly fine, never had any trouble with signals.
I also encounter the intermittent signal drops on my 4 days old AT&T one x.
It seems to me that the One x doesn't hold signal as good as the iphone, my 4 and 4s usually get around 2 bars in some really remote locations of the building I work. But the One X just drops signal completely. I'll see if I can do a sim swap like some others suggested.
I'm starting to think it could be an issue with lte phones because the same thing was happening to me on my galaxy note with 2 different sim cards and 2 different devices and now it's happening on my hox
Sent from my HTC One X using Tapatalk 2
it has happened to me 3 times in 5 days. All 3 times I was either:
1. in a poor reception area and it came back on its own, i did not have to use airplane mode.
2. was using BT streaming in car and using car charger, once car charger was unplugged, signal came back.
One X has issues
Definitively problems with the phone.
I have three.
They just drop signal completely. One will work, the other will not. Only way the signal will come back is if you turn the phone on and off again. I love everything about this phone....except it isn't a very good phone.
Also, typically when I turn the phone back on, that is when I get my text messages. Nice.
Yeah I figured out it happens when I lose signal (a couple buildings on my schools campus don't get reception), and then the signal won't come back until I reboot or airplane mode.. this is after a sim swap.
Oh and do I need the box my phone came in to swap it?
Sent from my HTC One X using XDA
I have had this issue as well being on the Rogers (Canada) network. I started a thread as well and my theory is there may be a hardware issue reading the SIM cards.
Every now and then I get a "preparing SIM" message pop up on my screen. Also, I lost signal once and in frustration I slapped the phone into my palm VOILA! signal came back full.
This is the second One-X I've gotten from Rogers so there may be a design flaw somewhere. The problem is this behavior only pops up intermittently and cannot be recreated at will. This makes troubleshooting very difficult and practically unprovable in the eyes of providers.
Hopefully there are more reports of this problem and the carriers push back on HTC to resolve the problem.