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I'm temporary assigned to Cheyenne, WY and just got my Charge since my DroidX bit the dust. Can't wait to get back to Orlando which is covered in LTE but in the meantime I'm stuck on 3G.
My issue is that my data icon keeps going to 3G with a little D underneath it which means i have no data feed and when I do something that requires data, like the market, it doesn't always kick back in right away, which causes some apps not to work.
Has anybody else experienced this issue or am I just on a crappy tower? I did upgrade to ED2 in hopes that that would fix it.
Sent from my Droid Charge using Tapatalk
Same issue - different state
Mods sorry I double posted. Please take down my similar thread. Here is what I posted.
I have a Thunderbolt and really enjoy 95% of how it works - except of course the battery life. So in an effort to retain the function of the Thunderbolt and improve battery life I picked up a Droid Charge. The screen is FANTASTIC and it runs almost as fast as the Bolt.
Here comes the big BUT!! But the data connection falls off a lot and I have to do a reset to get the 3g data connection back. There are some of other smaller things but the big BUT makes the Charge unusable for me.
Anyone a quick fix to this issue?
I am surprised this issue hasn't been reported more widely.
Experience tells me that Sammy ROM fixes are sssllloooww to come along.
So unless there is something I am missing - back goes the Sammy.
Also another quick question - anyone get Skype to work?
Thanks
I am having a bunch of connection issues as well. It seems like the 3g connection is spotty and handing off from 4g to 3g is worse. To make matters worse, if I am transferring anything when the issue occurs the transfer is toast and the app needs to be killed before it behaves again.
As for Skype, the one in the marker works (the non VZ one) so far. Haven't tested voice, but VZ ver wouldn't even run.
I have had the same problem with my thunderbolt so I returned it and got the charge and haven't had as much of a data problem and the battery life is so much better than the bolt.
No data issues here. But there also isn't LTE offered in the area so I guess I wouldn't be experiencing 4g/3g swapping ever...
In fact, I'm actually experiencing much better connectivity (wifi, 3g, gps, voice) than I was on my Fascinate.
No 3G here either but still erratic
Just to clarify, 4g is not available in my primary area. My phone has a good solid lock on a good solid signal then BOOM no more data.
Given what some of the others have said - it sounds hardware related.
Probable best to just take it back.
Yup, shoddy 3G
I'm having issues with sporadic 3G connectivity as well. Previously, I owned a Droid Eris and never had any issues with 3G in my area leading me to believe it's a problem with the Charge. I don't live in a 4G area so there is no interference there. I'll be mid-app and boom, it drops for about 2 minutes or until I toggle the data switch off/on.
Glad I'm not the only one, but still very annoying.
Aside from my few hardware/design complaints of the Charge, THIS issue is by far the worst that directly affects the user experience.
Samsung, are you reading this thread? Please help us!
I'm having the same issue. I was about to call verizon to make sure there were no outages. Places I normally have no issue maintaining 3g coverage I'm dropping down to 1X.
i had the same problem, i went to verizon and they reactivated my phone and now my phone works great with no problems. go to verizon and tell them to reactivate your phone, they may also give u a new sim card too.
Went to Verizon
Yep - went to Verizon also. Left the Charge there. We'll see where it goes but for now too many negatives. As I said earlier, I really like the Sammy screens started with the Fascinate. I just don't feel like waiting around for the slow train that Sammy/Verizon always seem to be on for fixes. Hopefully I am wrong soon but for now I am right.
modestmartin said:
I'm having issues with sporadic 3G connectivity as well. Previously, I owned a Droid Eris and never had any issues with 3G in my area leading me to believe it's a problem with the Charge. I don't live in a 4G area so there is no interference there. I'll be mid-app and boom, it drops for about 2 minutes or until I toggle the data switch off/on.
Glad I'm not the only one, but still very annoying.
Aside from my few hardware/design complaints of the Charge, THIS issue is by far the worst that directly affects the user experience.
Samsung, are you reading this thread? Please help us!
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It's a network and/or modem firmware issue - the Thunderbolt is plagued with the EXACT same problems.
Glitch4583 said:
I'm temporary assigned to Cheyenne, WY and just got my Charge since my DroidX bit the dust. Can't wait to get back to Orlando which is covered in LTE but in the meantime I'm stuck on 3G.
My issue is that my data icon keeps going to 3G with a little D underneath it which means i have no data feed and when I do something that requires data, like the market, it doesn't always kick back in right away, which causes some apps not to work.
Has anybody else experienced this issue or am I just on a crappy tower? I did upgrade to ED2 in hopes that that would fix it.
Sent from my Droid Charge using Tapatalk
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Click to collapse
OT F.E. Warren? My Cousin was stationed there, he was a guard at the Minuteman III ICBM Silo's and Launch Facilities, are you on the base or at the Missile's? I hope the deployment goes well! OT
Back on Topic, I noticed that little D underneath the 3G today and thought "what the?" lol. It was only there for a few seconds, so I dismissed it, I'll keep a watch on it though and report back any data issues.
I'm on base thank Jebus, I work behind a desk in the Communications SQ. As for the D, I went into vzw and they say claim it's normal. Personally I think it has something to do with the bad infrastructure we have in Wyoming, causing major power drain issues on my phone.
Sent from my Droid Charge using Tapatalk
My wife's droid charge is having very bad issues with the 3g dropping and never coming back. Were in el paso, TX.
Same issue here in Orlando. 4G to 3G drops data...very annoying....wife is ready to return for iPhone4. Help please! Don't want fruit in house.
Having the same problem in Alabama, don't have 3G yet and yet I get the D and then 1X and it completely drops out. Last night I lost data completely and wouldn't come back up even after I rebooted the phone. I wasn't sure if this was due to the battery being about < 5% (I was trying to kill it) or what. About to boot my phone back up and see how it does. I had just switched WiFi off in my apt. and never got the 3G data stream.
I have it set to CDMA only since there is no 4G in my area right now, don't know if that really helps or hurts the situation though.
I actually thought the D meant that something about the stream being dormant because I do get it a lot of times but when I refresh facebook or something, 3G immediately comes back up.
Glitch4583 said:
I'm on base thank Jebus, I work behind a desk in the Communications SQ.
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Lol Right on Being out at the Missile Silo's and Launch Facilities is a lonely job, a VERY essential job of course, to keep the peace, but lonely nevertheless
How is your data doing lately, any better?
It's not getting any better but I talked to tech support and they said it's a known issue. Guess there'll be an ED3 soon.
Sent from my Droid Charge using Tapatalk
ShotgunSam said:
Having the same problem in Alabama, don't have 3G yet and yet I get the D and then 1X and it completely drops out. Last night I lost data completely and wouldn't come back up even after I rebooted the phone. I wasn't sure if this was due to the battery being about < 5% (I was trying to kill it) or what. About to boot my phone back up and see how it does. I had just switched WiFi off in my apt. and never got the 3G data stream.
I have it set to CDMA only since there is no 4G in my area right now, don't know if that really helps or hurts the situation though.
I actually thought the D meant that something about the stream being dormant because I do get it a lot of times but when I refresh facebook or something, 3G immediately comes back up.
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I am also having the same issue here in Portland OR since I got the Charge since 5/16. Today, I had GPS issues when I was Google navigation. It could not get a satellite lock. I tried people has suggested did not work but doing a factory reset worked. I still have the same data issues.
Glitch4583 said:
It's not getting any better but I talked to tech support and they said it's a known issue. Guess there'll be an ED3 soon.
Sent from my Droid Charge using Tapatalk
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I hope so. I would really like to keep the Droid Charge.
I can't seem to find a straight answer on Google for this. My phone's wifi is randomly disconnecting from my home network. I'll connect it, 3 hours later it's on 4G. I go to my "Wireless and Network Settings" and Wifi is enabled, as soon as I go to "Wi-Fi Settings" it reconnects to my network. It's just a hassle. Also, my speaker will randomly sound like utter ****. As if the treble was boosted 50db. Sometimes during the middle of my phone ringing. It goes from my normal ring tone "deedle deedle doo" to "BLEEDLEBLEEDLEBLOOD." Now, both of these issues are intermittent so I would have no real way of showing a rep in person unless it was coincidentally. Also, I have a slight dent on two corners of my phone, but both of these issues occurred before the cosmetic damage. How would I go about getting ATT to replace my phone? I've heard it's free, then I read the policy on my $8/mo insurance and it said $120 or something, idk.
I think your best bet is to call AT&T and see what they say. If you're within 30 days of purchase just take it to where ever you bought it. If not, they you should go though AT&T.
I am not within the 30 days.
As for your wifi problem, I believe you have the "Night time battery saver" which at night hours (or so) it will turn off the wifi when the phone is not being used, and as soon as you unlock the screen the wifi will turn on automatically.
Hello
I work for at&t. I can tell you this any phone you buy from Att ( cept the iPhone) has a one year warranty. It doesn't matter how many scratches your phone may have really. As long as your screen isn't cracked and you haven't spilled liquid on it Att will replace it.
Now if youve had the phone for more than 30 days. You can't return it to the store. You have to get a warranty exchange via customer service over the phone. So dial 611. Tell them your phone won't connect to wifi, they will ask you to format the phone tell them you already have, and in 2 to 3 days you'll have a shiny new atrix 2.
Hope that helps.
Sent from my MB865 using xda premium
Sorry left something out. Do not do an insurance claim. Just do the warranty exchange. Insurance is really only meant for if you broke your phone or lost it.
Sent from my MB865 using xda premium
Sent from my MB865 using xda premium
I talked to ATT warranty services today. They tried telling me that both issues were caused by a degrading cell tower 25 miles from my location. What does that have to do with my phone not being able to hold Wifi and my speaker sounding gargly? And my phone works fine on the mobile network. She said she would send my phone an OTA update and firmware update and I'd get a call Monday. Coincidentally that same day they said this cell tower would be fixed. Haven't gotten it any updates. And no I'm not on night time battery saver. It happens during the day as well, periodically.
Calundle said:
I talked to ATT warranty services today. They tried telling me that both issues were caused by a degrading cell tower 25 miles from my location. What does that have to do with my phone not being able to hold Wifi and my speaker sounding gargly? And my phone works fine on the mobile network. She said she would send my phone an OTA update and firmware update and I'd get a call Monday. Coincidentally that same day they said this cell tower would be fixed. Haven't gotten it any updates. And no I'm not on night time battery saver. It happens during the day as well, periodically.
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Have you tried it over other wifi network? Sometimes might be the router that's messing around, I know because mine does...
nahuelarg86 said:
Have you tried it over other wifi network? Sometimes might be the router that's messing around, I know because mine does...
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Have I tried what?
The first two weeks I had this phone there were no problems. I have a 360 and 3 iPhones connected to this router as well with no issues.
Well, then you should exchange your phone.
There is a post somewhere here that says A2 is not compatible with 5ghz or something like that. Try using Wifi Analyzer and figure out if your neighbor's router is running on the same channel as your router. Crowded channels = drop. I'm also having problem with Auto Connect feature, but it connects after 10 mins of being in the house. Once I'm connected though I never get a dropped Wifi. It would help if you post the manufacturer and model number of your router.
About the speakers yeah A2 is not built for music enthusiast. My speakers mumbles when i put someone on speaker at full volume lol. I think reviews of the A2 mention something about the speakers not on par with the A1.
After a couple weeks without much trouble, my connection to my home wifi started getting really hit or miss. Tons of disconnects, Atrix wifi antenna just turning itself off, etc. finally tonight I dusted off an old wifi router I had taken back from my parents and hooked it into my Live Wire network (power line networking) on the other side of the house from my existing router. Haven't had a drop in a while now. First router might be hickey, or dying, or the Atrix just wasn't handling a weak signal well.
Sent from my MB865 using Tapatalk
I had this issue with mine and exchanged within the 30 days. I generally add in that it's rebooting often even after a factory reset. That usually makes the exchange foolproof.
nahuelarg86 said:
Well, then you should exchange your phone.
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Click to collapse
That's my question, since I'm passed the 30 days, is it free? Because with Sprint even when I paid insurance like I am now it was ~$100 to replace a smartphone.
Atrixed2 said:
There is a post somewhere here that says A2 is not compatible with 5ghz or something like that. Try using Wifi Analyzer and figure out if your neighbor's router is running on the same channel as your router. Crowded channels = drop. I'm also having problem with Auto Connect feature, but it connects after 10 mins of being in the house. Once I'm connected though I never get a dropped Wifi. It would help if you post the manufacturer and model number of your router.
About the speakers yeah A2 is not built for music enthusiast. My speakers mumbles when i put someone on speaker at full volume lol. I think reviews of the A2 mention something about the speakers not on par with the A1.
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Again, it worked fine for a few weeks. None of my neighbors have Wifi, believe it or not.
jacindc said:
After a couple weeks without much trouble, my connection to my home wifi started getting really hit or miss. Tons of disconnects, Atrix wifi antenna just turning itself off, etc. finally tonight I dusted off an old wifi router I had taken back from my parents and hooked it into my Live Wire network (power line networking) on the other side of the house from my existing router. Haven't had a drop in a while now. First router might be hickey, or dying, or the Atrix just wasn't handling a weak signal well.
Sent from my MB865 using Tapatalk
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Click to collapse
My router is actually brand new. We're in the employee testing for Cox Communication's new Docsis 3.0 routers, and again, it worked fine for about 2 weeks with this same router.
bimmerd00d said:
I had this issue with mine and exchanged within the 30 days. I generally add in that it's rebooting often even after a factory reset. That usually makes the exchange foolproof.
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Cool, I'll try throwing that in there as well!
have you tried going to the at&t store to show them what is wrong with your phone so you don't have to explain everything over the phone. They took my phone before and exchanged right at the store ^_^
Try to boost your wifi, check this out http://www.labnol.org/internet/extend-wifi-wireless-network-range/13534/ not a detailed explaination but i hope that helps.
To test your wifi - try to stay within 6 feet range with out any blockage to see if you will get disconnected - if you get disconnected then go to att store and replace ^_^
Ok again. Its free to do a warranty exchange. you have a year to do it. Try calling customer service again. I know it may sound strange but give them less information next time. I wouldn't mention anything about garbled call quality or anything like that, because they are trained to automatically assume there is an issue with either your SIM or a tower nearby.
Next time you call only mention that your phone won't connect to wifi and you've already done a hard reset. Explain that you want a warranty replacement. Like I said it may be backward but the less information you give the better so essentially they can't create a situation where they will tell you its a network issue and not your device (because it sounds like your phone to me.)
The only time you're charged for a replacement phone is when its an insurance issue which is another matter entirely. Like I said in post before as long as your screen isn't cracked and your liquid indicator isn't red ( the little square sticker under your battery it should still be white.) Then Att will replace the phone free of charge.
Sent from my MB865 using xda premium
Atrixed2 said:
have you tried going to the at&t store to show them what is wrong with your phone so you don't have to explain everything over the phone. They took my phone before and exchanged right at the store ^_^
Try to boost your wifi, check this out http://www.labnol.org/internet/extend-wifi-wireless-network-range/13534/ not a detailed explaination but i hope that helps.
To test your wifi - try to stay within 6 feet range with out any blockage to see if you will get disconnected - if you get disconnected then go to att store and replace ^_^
Click to expand...
Click to collapse
The only thing is he's mentioned that he's had this particular phone for more than 30. In store we don't have the ability to exchange a phone outside of 30 days (unless the store also happens to have a warranty device center connected to it which is rare.) So most likely he has to have it exchanged over the phone via CS.
Sent from my MB865 using xda premium
Omnioussky said:
Ok again. Its free to do a warranty exchange. you have a year to do it. Try calling customer service again. I know it may sound strange but give them less information next time. I wouldn't mention anything about garbled call quality or anything like that, because they are trained to automatically assume there is an issue with either your SIM or a tower nearby.
Next time you call only mention that your phone won't connect to wifi and you've already done a hard reset. Explain that you want a warranty replacement. Like I said it may be backward but the less information you give the better so essentially they can't create a situation where they will tell you its a network issue and not your device (because it sounds like your phone to me.)
The only time you're charged for a replacement phone is when its an insurance issue which is another matter entirely. Like I said in post before as long as your screen isn't cracked and your liquid indicator isn't red ( the little square sticker under your battery it should still be white.) Then Att will replace the phone free of charge.
Sent from my MB865 using xda premium
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Yea, I figured as much about the less is more theory. They're suppose to call me in a few hours, if they don't I'll call them and use this method. I appreciate all the help. No screen cracks and the water damage indicator is white. I should be good!
And to clarify, the insurance covers it in cases where the screen is cracked, water damage, lost/stolen, etc? Basically anything that would be my fault.
Also, physically, how does the exchange work?
Are you having issues where the phone's internet cutting out? I'm trying to work out if its an issue with the phone or the signal in Manchester.
The phone will be working fine for texts and phone calls then when I go to use Internet radio, Marketplace or Internet browser quite often the internet will drop out.
Hi no .
My phone is behaving but does have the 3g to H problem where it flies between the 2 . Although this does seem not as bad as other users are experiencing
Sent from my HTC One S using xda premium
Its literally driving me insane. Its about 6/10 times I go to use the internet it wont work! But if I do get it to stream it seems to be ok.
I'm considering going for the ONE X instead getting sick of the problems with the S.. Shame really as I love the size!
Hard reset and see how it acts after that .
Most of the niggles I had went after I did that.
The S for me is a keeper for a while , screen is great , battery life is amazing . Have you called 3 to see if there's an issue
Got mine today from three. Will report back if I notice anything. Three can slow data down I believe depending on usage on a network. Being in a city might have something to do with it.
Sent from my HTC One S using XDA
Be grateful you get signal. I get jack sh*t in manchester with vodafone haha, always have.
Well I unlocked my bootloader last night, didn't end up putting any ROMs on it but had to start again with my Apps everything was working perfectly when I went to download everything (This is in Sale, about 5 miles from where I work). I even managed some Battle Field 3 online gaming via personal hotspot on my PC.
It was only late on last night I starting having an issue.. was it an app I installed I wonder? I will experiment further.
Shame its networked locked, was going to led it to my friend to try with his Vodfone sim to see how he gets on with it.
Its not the PHONE WOooh! Three have just called, problem with the mast in my area, fixed by the 27th. I can deal with that. And there I was deleting apps etc.
mardon85 said:
Its not the PHONE WOooh! Three have just called, problem with the mast in my area, fixed by the 27th. I can deal with that. And there I was deleting apps etc.
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Not to deflate your balloon but I have same prob. I have a fairly good Three signal where I live NE of York. Put the sim out of my One S into Defy+ and I get good signal. Put sim back into One S and back to 1 or 2 bars. I took it back to Three in York but with full signal in York had a hard time explaining my prob. So the assistant typed on the computer ..... guess what she said ....
" problem with the mast in my area, fixed by the end of the week"
Now that is one coincidence is it not? That said even if there was an issue with the 'mast' doesn't explain why the Defy+ has the normal good signal with no signal loss as per One S
Micro sim will work in Defy+ if you place it correctly over the connecting pins!
There are others on here with similar problem
http://forum.xda-developers.com/showthread.php?t=1588345
There is definitely an issue with the current radio firmware as I still have the jumping 3G to H sign but even so at home on the Wirral or in Sale Manchester the internet is spot on, even if it only has 3/4 bars where as in work its full signal but the internet drops out all over the show.
I think it could well be a coincidence that there is an issue with the mast you're on, does the Desire support the faster HSDP+ internet? Maybe its that?
Not sure about the Desire.
I think it's probably the a firmware issue as you say. I know I have a good Three signal where I live as I've tried their PAYG service. Put either the payg or the monthly contract sim, both from Three, in the Defy+ and get a good signal readout. The signal seems to bounce all over. One minute I'm on full bars and the next lost connection. In York where signal is stronger than mine in the sticks there is no issue. Tried with little success to explain the problem to the assitant in Three shop but with full bars on phone she thought I was some sort of fool Mind you when she played the mast card asked why then the Moto Defy+ had no issues with signal
I'm hoping there will be a patch from HTC at some point though they maybe need to be made aware of the issue. I would like to try a T-Mobile sim in the One S but suspect it's locked to Three. I'm sure it's a network provider issue.
Iv had the AT&T One X since the 4th and so far I love it! I haven't had any wifi issues or bootloops or anything, the only problem I'm having is the phone will randomly lose signal completely (0 bars, little x next to the signal) and wont get it back unless I put it into airplane mode and turn it back off, or reboot the phone. In the 6 days Iv had it it's lost signal 3 times, once on the road where I normally get at least 3-4 bars, and the other 2 happened at some point over night while I was asleep. Has anyone else been having this problem? Also do you think it's a software/radio problem that can be fixed in a update, or would it be hardware in which case I should take it to the store and exchange for a new one.
I've had this problem myself. Had the phone for 19 days now and I think it's happened to me 3 or 4 times.
I can guarantee it's fixable with a software update, even if the problem is hardware-related. At the very least, the software could detect the lack of signal and automatically cycle in and out of airplane mode to fix the problem without user interaction. But I'm sure whatever fix we get will be much more reliable than that.
WHEN we get the fix is another question...
Thanks for the reply. I figured it might be a software issue since you can cycle airplane mode and get it back and I don't really want to take it down to the AT&T store for an exchange in fear I wined up not able to set up gvoice or start getting wifi issues and the like lol. so far the signal drops are far and few in between making it an annoying issue rather than a critical one, and I read we've got root now so even if HTC/AT&T twiddle their thumbs and pretend nothings wrong I'm sure the community can save the day lol
I would swap it out Azure. My first HOX did exactly this, and I saw it reported elsewhere on a number of other devices. To me that says it's most likely a bad radio flash on some handsets. I suppose you could try and flash the RUU that was posted, as it most likely includes the radio as well.
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts. My replacement works much better (or rather, how it should've from the beginning).
agentdr8 said:
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts.
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Was this problem intermittent?
My phone has been doing this randomly, except it never went to voicemails, just hung up after like 30 seconds.
Wondering if I should switch it out also.
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
usfslacker said:
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
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I never thought about the sim card being a possible problem...might run up to the store when I get the chance and swap my sim out and see if that fixes it, if not I'll just swap the device out and hope all's well
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
Yeah it's only happened to me twice since I got it on the 4th... it'll be very hard for me to convince them that there's an issue haha... maybe I'll head down there if it happens at a time when I'm not in class or something. I'm sure if I mention returning it/their policy I'll get a swap.
agentdr8 said:
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
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Click to collapse
next time my phone drops signal I'll take it into the store and see about a sim swap in hopes that'll fix the issue if not then I'll reluctantly swap the unit out (I've grown rather attached to this one xD)
**EDIT**
strange...woke up today and my phone completely lost signal again, normally there's a few days between each event but this is the first time it's happened twice in a row =\
So it happened again, I'm going to go get it switched... but it says on the Mobile network section of settings, "Disconnected because service is unavailable."
There is clearly almost full signal strength, and I have never been without service where I live.
I was expereincing constant network drops all of yesterday due to an outage. However, it's back to normal for me today. So it may be possible there's an outage near you as well.
I think it is more AT&T than your phone. I was in down town buffalo at a swim meet with 5 bars of hspa+ on my blackberry bold that has a great radio. I had data but it was slow dial up slow. There were maybe 100-200 people at the meet and it was at a community college. The only other time I had this was when I was in a car that was driving by the buffalo bills stadium. Voice worked but I had no data. I guess too many people using their cell phones.
Definitely not AT&T, my SE Xperia x10 worked perfectly fine, never had any trouble with signals.
I also encounter the intermittent signal drops on my 4 days old AT&T one x.
It seems to me that the One x doesn't hold signal as good as the iphone, my 4 and 4s usually get around 2 bars in some really remote locations of the building I work. But the One X just drops signal completely. I'll see if I can do a sim swap like some others suggested.
I'm starting to think it could be an issue with lte phones because the same thing was happening to me on my galaxy note with 2 different sim cards and 2 different devices and now it's happening on my hox
Sent from my HTC One X using Tapatalk 2
it has happened to me 3 times in 5 days. All 3 times I was either:
1. in a poor reception area and it came back on its own, i did not have to use airplane mode.
2. was using BT streaming in car and using car charger, once car charger was unplugged, signal came back.
One X has issues
Definitively problems with the phone.
I have three.
They just drop signal completely. One will work, the other will not. Only way the signal will come back is if you turn the phone on and off again. I love everything about this phone....except it isn't a very good phone.
Also, typically when I turn the phone back on, that is when I get my text messages. Nice.
Yeah I figured out it happens when I lose signal (a couple buildings on my schools campus don't get reception), and then the signal won't come back until I reboot or airplane mode.. this is after a sim swap.
Oh and do I need the box my phone came in to swap it?
Sent from my HTC One X using XDA
I have had this issue as well being on the Rogers (Canada) network. I started a thread as well and my theory is there may be a hardware issue reading the SIM cards.
Every now and then I get a "preparing SIM" message pop up on my screen. Also, I lost signal once and in frustration I slapped the phone into my palm VOILA! signal came back full.
This is the second One-X I've gotten from Rogers so there may be a design flaw somewhere. The problem is this behavior only pops up intermittently and cannot be recreated at will. This makes troubleshooting very difficult and practically unprovable in the eyes of providers.
Hopefully there are more reports of this problem and the carriers push back on HTC to resolve the problem.
Hello, I have pixel 7 pro and I'm experiencing difficulties in cell change, often when i put my phone in my pocket, and then I take it off i'm without signal for many seconds.
Anyone with the same problem?
Thanks
Same for me. After the march update is even worse. It take so long to gain back the signal and sometimes I need to reboot the phone or reset the network. Also after the latest update after the boot sometimes it takes 3-5 minutes to get the sim signal..
samueledenicola said:
Same for me. After the march update is even worse. It take so long to gain back the signal and sometimes I need to reboot the phone or reset the network. Also after the latest update after the boot sometimes it takes 3-5 minutes to get the sim signal..
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What sim network?I'm with Fastweb (Wind).
failax said:
What sim network?I'm with Fastweb (Wind).
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Now I'm using Vodafone IT. Yesterday I switched to the esim. I will keep the thread updated to see if the esim is better.
samueledenicola said:
Now I'm using Vodafone IT. Yesterday I switched to the esim. I will keep the thread updated to see if the esim is better.
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you were again with vodafone previously?
failax said:
you were again with vodafone previously?
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Yeah, I only switched from a phisical sim to an esim
In addition to the above, in my case I also hear some strange noises at the beginning of the calls, a kind of "Crack" and sometimes the voice on the other end is choppy, but it is slight and allows me to speak well most of the time.
This does not happen all the time. I am tolerating it for the moment.
I'm experiencing worse reception since the March update. On Verizon.
Yesterday I had to reboot the phone to go from the exclamation mark to LTE.
I'm thinking about doing a wipe/fresh install, hoping that might help.
I ran into this issue with mine while talking with somebody, the phone connection would randomly drop the call... shocking Google hasn't released an update to resolve this issue - it helped forcing me back to a OnePlus 11 device.
Guys, I had this exact issue on my P7P. It was driving me crazy, constantly dropping coverage and taking ages to reconnect, I had both esim and physical sim. I messaged Google support and they said it was a software issue and to wait for a fix. But like most of you I bought this phone months ago so that's not good enough. I eventually got them to do a full replace of my phone under warranty and now I have no more issues. Get them replaced!
Bxperiaz3 said:
Guys, I had this exact issue on my P7P. It was driving me crazy, constantly dropping coverage and taking ages to reconnect, I had both esim and physical sim. I messaged Google support and they said it was a software issue and to wait for a fix. But like most of you I bought this phone months ago so that's not good enough. I eventually got them to do a full replace of my phone under warranty and now I have no more issues. Get them replaced!
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What do you mean for "costantly dropping converage", i have this issue sometimes when i put off the phone from my pocket, but i noticed that if i disable wifi when i'm outside, this happens no more.However I have to do more attempts ..
failax said:
What do you mean for "costantly dropping converage", i have this issue sometimes when i put off the phone from my pocket, but i noticed that if i disable wifi when i'm outside, this happens no more.However I have to do more attempts ..
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I mean I would take my phone out of my pocket and have two exclamation marks. Or I'd be driving and my music would stop and id have the two exclamation marks. I tried absolutely everything and even moved networks and it never improved. Replaced my phone and haven't had an issue since.
Bxperiaz3 said:
I mean I would take my phone out of my pocket and have two exclamation marks. Or I'd be driving and my music would stop and id have the two exclamation marks. I tried absolutely everything and even moved networks and it never improved. Replaced my phone and haven't had an issue since.
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What is the best way to contact Google and get a warranty replacement?
swieder711 said:
What is the best way to contact Verizon and get a warranty replacement?
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I bought mine new from Amazon but I contacted Google directly. I think warranty is from Google so I would message them and see
samueledenicola said:
Now I'm using Vodafone IT. Yesterday I switched to the esim. I will keep the thread updated to see if the esim is better.
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Have you news?
Same here in Germany and Vodafone , since March update worse then before.
Since a full wipe and fresh install of the March update, my cell reception on Verizon has been better. Before that I was updating without wiping and my cell reception often gave me the !
I thought I'd add a comment. I'm on TMobile in Louisiana, USA. I believe reception is the best I've seen personally on pixel 7 pro. One of the things that surprised me most is in building where I work, usually no phone signal, but on this one I can surf the Internet,etc. One other thing to note is, I have a friend with a messed up cell phone, for the longest when you talk to him you can hear an echo. On this phone there is no echo when talking to him which is surprising. I thought he had got another phone but one time after disconnecting from my pixel buds or something similar I heard the echo, and asked him; did he get a new phone because I haven't heard the echo in a while. Come to find out he has the same phone and all I could think is that possibly this phone aka clear calling(which I could be mistaken) had literally cleared up the echo.
I live in the country and have never had any issues. 5G is disabled. It's not even available anywhere near where I live. I've never had 5G coverage as far as I know. So again, personally reception has been good. If you look here, on telegram, and on Reddit there are a lot of weird complaints about reception with this phone. My only complaint about it is battery life. Ever since the November update it's sucked. I get through a day easy, but I should be getting through 2 days without charging and still have 30% no problem.
A month ago I charged my phone while working in my shed. I unplugged the phone and left it in a metal enclosure shelf (bad reception). 18 hrs later I came out and the phone had 100% charge still. It is my work iphone XR that is 2 or 3 years old. I couldn't believe it. 0% idle drain in awful reception over 18hrs. The phone may have been connected to wifi, but still. Had I done that with the p7p the battery would have been at 70% due to Google's crappy software in Google plays eevices and/or hardware searching for signal and never stopping. If they wanna use crap hardware they need better software to control the frequency of signal searching to increase battery life. The balance they've chosen between maintaining good connection signal and maintaining battery life is way too far off balance in favor of maintaining good signal. It's ridiculous and is obvious
I don't have a source or poll to refer to, but I would have to guess that device battery life is a top 3 concern of anyone buying a new device.
My first p7p had really bad connectivity. Returned it under warranty and the new one has been perfect ever since